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Internet Telephony Magazine April 2005

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Internet Telephony Magazine April 2005 101029_1_v4 12/7/04 9:33 AM Page 1 BLEED: 8.375" TRIM: 8.125" LIVE: 7" 10" 11.125" 10.875" LIVE: TRIM: You just bought your entire company BLEED: Siemens optiPoint IP phones. Good call. That's because its high-fidelity voice quality is not only better than competitors, it's better than traditional phones. In fact, independent tests by CT Labs and the Tolly Group give the phones top scores for “excellent speech quality” and optimal flexibility with “greater management functionality than rival products tested.” The optiPoint family of IP phones also offers easy-to-use features that fit into a LAN environment just like a standard data device. Like a side-car module, support for the widest range of voice compression and crucial security enhancements. And with optiPoint IP phones, you could even see your infrastructure costs and connection charges go down. So not only will you be making a sound investment, you'll be protecting it. Because you'll always be able to stay up to date and compatible with other SIP platforms, simply by adding the newest features with software downloads. For more details, talk to your Siemens representative, visit hellodirect.com, or see Siemens Online at http://enterprise.usa.siemens.com. To download a free copy of the CT Labs and Tolly Group Test Reports, visit http://enterprise.usa.siemens.com/go/opti CLIENT: 301-3766SIE 4014 JOB#: SIEMENS DESC: 4/c single pg ad PUBLICATION: SHOW DIRECTORY AD: SLAV TRAFFIC: SUSAN EISENBERG OPERATOR: JAMES_CAPPS_NY PREV OP: MACHINE: Freelance’s Computer PREV MACHINE: Freelance’s Computer PROOF#: 1 DATE: 12/3/04 - 4:49 PM CREATED: 12/3/04 - 4:27 PM FILE NAME: 101029_1_v4 GALLEY#: 1 HANDLING#: 2.2 FONTS: Siemens Sans East Bold, Siemens Serif East Roman, Siemens Serif Roman IMAGES: Capps NY w color bar.eps @ 100%, Siemens-tag white.eps @ 32.7%*, 101029_A_v2.eps @ 97%* NOTES: DOC PATH: LaCie 250 GB:Siemans_ad:Documents:101029_1_v4 capps digital Job # 101029 By Greg Galitzine Group Publisher and Editor-In-Chief, Rich Tehrani ([email protected]) VoIP: Running EDITORIAL Editorial Director, Greg Galitzine ([email protected]) With The Big Dogs Contributing Editor, Johanne Torres TMC LABS Executive Technology Editor/CTO/VP, Tom Keating ([email protected]) For someone who does not consider him- ART self a road warrior in the truest sense of Senior Art Director, Lisa D. Morris the word, the last five weeks have made Art Director, Alan Urkawich me feel like one of those people you read EXECUTIVE OFFICERS Nadji Tehrani, Chairman and CEO about in the in-flight magazines they dis- Rich Tehrani, President tribute on airplanes. And while I am certainly not ‘there’ yet, I think Editorial Offices: 203-852-6800 Customer Service: For all customer service matters, I managed a slight glimpse of what Harry Chapin wrote about in call 203-852-6800. “Cat’s in the Cradle.” Frightening. ADVERTISING SALES Sales Office Phone: 203-852-6800 Advertising Director - Eastern U.S.; Canada; Israel Still, the past month has seen a number of major industry events, and it seems Anthony Graffeo, ext. 174, ([email protected]) to me that the whole world is focused in on VoIP (define - news - alert) these Advertising Director - Western U.S.; International days. Perhaps one of the most telling signs that our industry is maturing, is the John Ioli, ext. 120, ([email protected]) fact that we are attracting come hither stares from some of the bigger names in ABOUT INTERNET TELEPHONY® consumer technology, who are clearly looking to score with VoIP. Hopefully their Internet telephony is revolutionizing telecommunications through the con- vergence of voice, video, fax, and data, creating unprecedented opportuni- interest is more than just a passing fancy. ties for resellers, developers, and service providers alike. INTERNET TELEPHONY® focuses on providing readers with the information neces- Microsoft (quote - news - alert) and AOL (quote - news - alert) both had big sary to learn about and purchase the equipment, software, and services nec- essary to take advantage of this technology. INTERNET TELEPHONY® things to say in recent days. Jon Miller, Chairman and CEO of America Online, readers include resellers, developers, MIS/networking departments, telecom departments, datacom departments, telcos/LECs, wireless/PCS providers, announced (well, sort of) that regarding VoIP, “…into that landscape, AOL has ISPs, and cable companies. decided to wander.” The company has plans to work with Level 3 for outsourced SUBSCRIPTIONS Circulation Director, Shirley Russo, ext. 157 VoIP services and Sonus Networks on the equipment side. ([email protected]) Miller outlined AOL’s plans to offer VoIP as more than simply a replacement Annual subscriptions to INTERNET TELEPHONY®: free, U.S. qualify- ing readers; $29.00 U.S. nonqualifying, $39.00 Canada, $60.00, foreign for, or cheaper alternative to, traditional phone service. “We think (VoIP) can be qualifying and nonqualifying. All orders are payable in advance in U.S. dol- lars drawn against a U.S. bank. Connecticut residents add applicable sales much broader,” Miller said. “There’s a totally different opportunity by integrating tax. For more information, contact our Web site at www.itmag.com or call 203-852-6800. presence. You can screen the call, take the call, or send an instant message — your EXHIBIT SALES buddy list becomes a dashboard.” Sales Office Phone: 203-852-6800 VP of Conferences and Online Media That’s exactly the kind of thinking our industry needs. The one constant thread Dave Rodriguez, ext. 146, ([email protected]) in this magazine, since the day we launched our first issue, has been the idea that READER INPUT applications would drive this industry to the fore. Sure, low prices will get ‘em in INTERNET TELEPHONY® encourages readers to contact us with their questions, comments, and suggestions. Send e-mail (addresses above), or the door, but it’s the services and solutions heretofore unavailable using POTS that send ordinary mail. We reserve the right to edit letters for clarity and brevi- ty. All submissions will be considered eligible for publication unless other- will keep ‘em and generate revenue. wise specified by the author. Not to be left out in the cold, Microsoft Chairman and Chief Software IDENTIFICATION STATEMENT Architect Bill Gates outlined his company’s vision for integrated communications. INTERNET TELEPHONY® magazine (ISSN: 1098-0008) is published monthly by Technology Marketing Corporation, One Technology Plaza, According to Microsoft, the goal of integrated communications is to help informa- Norwalk, CT 06854 U.S.A. This issue, Volume 8, Number 4 is dated April 2005. Annual subscriptions: free, U.S. qualifying readers; $29.00 U.S. non- tion workers easily and effectively communicate with colleagues, customers and qualifying, $39.00 Canada, $60.00, foreign qualifying and nonqualifying. Periodical postage paid at Norwalk, CT and at additional mailing offices. partners in real time. Microsoft will deliver on integrated communications by Postmaster: Send address changes to: INTERNET TELEPHONY®, Technology Marketing Corporation, PO Box 21642, St. Paul MN 55121 building presence awareness into all its software applications, integrating various U.S.A. modes of communication (e-mail, phone, instant messaging (IM), short message INTERNET TELEPHONY® is a registered trademark of Technology Marketing Corporation. Copyright © 2005 Technology Marketing service (SMS), videoconferencing and Web conferencing) to allow seamless transi- Corporation. All rights reserved. Reproduction in whole or part without per- mission of the publisher is prohibited. tion from one mode to another, and delivering intelligent software that can man- REPRINTS AND LIST RENTALS age communications with the context of a person’s availability and preferences. For authorized reprints of articles appearing in INTERNET TELEPHONY®, please contact Reprint Management Services at 1-800-290-5460 • Microsoft Office Communicator 2005 (formerly code-named Istanbul) will be [email protected] • www.reprintbuyer.com. the recommended client for Microsoft Office Live Communications Server 2005. For list rentals, please contact Lisa Horder at [email protected] or call 914-765-0700, ext. 107. Communicator 2005 is currently in development and is scheduled for release in A Technology Marketing Publication, the first half of 2005. Eager beavers can participate in beta testing by downloading One Technology Plaza, Norwalk, CT 06854 U.S.A. the client from http://beta.microsoft.com. Phone: 203-852-6800 Fax: 203-853-2845, 203-838-4070 -Greg Galitzine, [email protected] Subscribe FREE online at www.itmag.com INTERNET TELEPHONY® April 2005 1 Go To Table of Contents | Go To Ad Index Volume 8/ Number 4 April 2005 Contents IN EACH ISSUE 6 Publisher’s Outlook The Birth Of A New Industry? By Rich Tehrani, Publisher, Internet Telephony Magazine COLUMNS 36 Mind Share 2.0 Notes From The Field By Marc Robins 38 Inside Networking The Path To Business Continuity By Tony Rybczynski 40 Regulation Watch The New Chairman Of Change By William B. Wilhelm, Jr. 42 VoIPeering Making Sense Of VoIP Peering By Hunter Newby 44 WiFi Telephony 90 Is Your Network Ready For WiFi Telephony? By Ben Guderian FEATURE ARTICLES 68 Creating Value In Consumer VoIP 48 Industry Imperatives By Stan Little, Sylantro Systems IMS And The Challenges Of Convergence By Dan Dearing & Michael Khalilian 70 Crossing The Chasm To Mainstream VoIP Adoption (sidebar) By Cynthia Carpenter, Level 3 TMC LABS REVIEWS 72 Residential-Scale VoIP Testing: Why And
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