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Wsdot Csc Bos Iv&V Bi-Weekly Status Report

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Wsdot Csc Bos Iv&V Bi-Weekly Status Report Washington State Department of Transportation (WSDOT) Customer Service Center (CSC) Back Office Support (BOS) Project IV&V Bi-Weekly Status Report #6 February 20, 2017 to March 3, 2017 WSDOT CSC BOS IV&V BI-WEEKLY STATUS REPORT 1. IV&V ACTIVITIES COMPLETED IN CURRENT REPORTING PERIOD 1.2 Bi-weekly Assessment A bi-weekly assessment status and summary is provided based on meetings attended, interviews held, assessment activities, and work products, artifacts or deliverables reviewed. Task Task Name Status Bi-weekly Assessment ID 3.1 Project Sponsorship G Project Sponsorship is currently being assessed. 3.2 Project The Project Schedule continues to reflect a red Management/Schedule R status due to the high risk related to the SR 99 dependency to the project Details are provided in Appendix A. 3.3 Project Documents Project documents reviewed by PCG have been G included in Section 1.4 Tasks/Deliverables. 3.4 Procurement Process G To be assessed in subsequent reporting periods. 3.5 Evaluation Criteria PCG is preparing to review the final version of the G Proposal Evaluation Plan. 3.6 Vendor Performance G To be assessed in subsequent reporting periods. 3.7 Requirements WSDOT requirements for vendor proposals are Management fixed and do not expect to change. PCG will review G and evaluate the selected vendor’s Requirements Management Plan and procedures for managing requirements during the Design, Development and Implementation (DDI) Phase of the Project. 3.8 Proposed Technical PCG is preparing for the review of the four vendor’s Approach & Solution G Final Proposals scheduled for April 3, 2017. IV&V Assessment Status Rating. Green - Poses the least risk to Yellow – Poses a moderate Red – Poses significant risk to project success and can risk to project success with project success with respect to G generally be considered to be Y some products or processes R the project quality, scope, cost, near-free of risks to quality, that present risk resulting in and/or schedule and should be scope, cost or schedule. deficient quality, scope, cost given immediate attention. or schedule. Page 1 Washington State Department of Transportation (WSDOT) Customer Service Center (CSC) Back Office Support (BOS) Project IV&V Bi-Weekly Status Report #6 February 20, 2017 to March 3, 2017 1.3 Meetings (attended/conducted): Date Meeting Title 02/20/2017 IV&V Internal Meeting – Discussion and review of On-Site objectives 02/21/2017 CSC Procurement Steering Committee Meeting 02/22/2017 RFP Pre-Proposal Comprehensive Report Card Comment Discussion 02/23/2017 IV&V Internal Meeting – Post On-Site Update 1.4 Tasks/Deliverables: A status is provided around PCG task and deliverable activities. Task Task/Deliverable Current Status ID Name 1.1 IV&V Briefings Ramesh Vasu’s replacements were documented and email provided (for Joe Williams and Dan Delaney) and approved by Jennifer Charlebois. PCG briefed WSDOT on activities related to the Bi-Weekly Status Report #5. No new findings have been presented by the IV&V team. 1.2 Bi-Weekly Status The CSC BOS IV&V Bi-Weekly Status Report #5 was submitted Report and approved by CSC BOS Project Management. The IV&V Bi- Weekly Status Report(s) #3, #4 and #5 were delivered to the Project Sponsor. 3.1 Project Sponsorship PCG will be interviewing Key Project Stakeholders beginning with an email communication followed by an in-person interview and/or phone interview whichever is most convenient to the Stakeholder. Finalized email review and received all Sponsor/Key Stakeholder emails and contact information, 3.2 Project No IV&V reviews conducted. Management/Schedule . 3.3 Project Document 20170227_Steering_Update_v1 Reviews 3.4 Procurement Process No IV&V reviews conducted. 3.5 Evaluation Criteria No IV&V reviews conducted. 3.6 Vendor Performance No IV&V reviews conducted. Page 2 Washington State Department of Transportation (WSDOT) Customer Service Center (CSC) Back Office Support (BOS) Project IV&V Bi-Weekly Status Report #6 February 20, 2017 to March 3, 2017 3.7 Requirements No IV&V reviews conducted. Management 3.8 Proposed Technical Finalized high level discussion and summary write up of each Approach & Solution Vendor’s Conceptual Technical Proposal and submitted comments to the CSC BOS Project Management Team. Attended RFP Pre-Proposal Comprehensive Report Card Comment discussion in Seattle. PCG’s IV&V team is working together to identify RFP sections (by IV&V reviewer) and develop a template for the review of the four Vendor Final Proposals (scheduled for 4/3/2017). Page 3 Washington State Department of Transportation (WSDOT) Customer Service Center (CSC) Back Office Support (BOS) Project IV&V Bi-Weekly Status Report #6 February 20, 2017 to March 3, 2017 1.5 Findings Summary: There were no new findings identified in this reporting period. Details of the existing findings are provided in Appendix A. Finding Type Opened Updated Closed Total Active Average Aging of Active Finding Observation 1 1 0 N/A Preliminary Concern 0 0 Risk 1 1 74 days Issue 0 0 Refer to Appendix A IV&V Findings Log for a detail listing of all opened, updated, and closed findings during this reporting period. Page 4 Washington State Department of Transportation (WSDOT) Customer Service Center (CSC) Back Office Support (BOS) Project IV&V Bi-Weekly Status Report #6 February 20, 2017 to March 3, 2017 2. IV&V ACTIVITIES PLANNED FOR NEXT REPORTING PERIOD (MARCH 6 – MARCH 17) 2.1 Tasks/Deliverables: Task Task/Deliverable Name Planned Status ID 1.1 IV&V Briefings Continue to provide as required 3.1 Project Sponsorship Submit email to Stakeholders and follow up with scheduled conference calls or in person interviews. 3.3 Project Document Reviews Continue to finalize template for IV&V SMES and review of the Final Proposals. Document CSC BOS procurement process, 3.4 Procurement Process quality of documents, project objectives, requirements, and risks in RFP and other solicitation documents. 3.5 Evaluation Criteria Review changes to the final version of the Proposal Evaluation Plan, if received. 3.8 Proposed Technical Approach & Finalize and submit comments on the IV&V Solution SME review of the Conceptual Technical Proposal responses. Page 5 Washington State Department of Transportation (WSDOT) Customer Service Center (CSC) Back Office Support (BOS) Project IV&V Weekly Status Report #5 February 6, 2017 to February 17, 2017 APPENDIX A: IV&V FINDINGS LOG This section includes a log of all opened, updated, or closed IV&V findings as of this reporting period. Date Finding Status Date Description Significance Recommendation Status Priority Project's Response Owner # Opened Type Update Retired 1 12/19/2016 Risk There are two major The tightly Identify a contingency Open High WSDOT agrees with the assessment Yvonne customer facing and coupled plan and timeframes of risk associated with the planned De la customer service initiatives dependencies on to implement schedules for the migration of the new Rosa taking place within the the roll-out of two contingencies for the back office system and the start of Washington State major projects two scenarios tolled operations on the SR99 Department of (Start of Tolled described: Tunnel. While the project Transportation; One is the operations on SR team believes this path forward start of tolled operations on 99 and migration • New BOS system provides for the greatest chance of the State Route 99 (SR 99) of the new back does not meet the success for both programs, we also Tunnel and the other is office system) will Phase I go-live of recognize the risks it presents and WSDOT’s migration to the be highly visible December 1, 2018 acknowledge that contingency plans new Back Office System. in the State of must be available in the event those Both of these highly visible Washington. Any •SR 99 schedule is risks are realized. To that end, the events will be taking place schedule accelerated and in project team has worked together with within months of each other. deviations with operation prior to the the SR99 project team to ensure that In order for the new BOS either the CSC late January 2019 budget will be available to proceed project to be aligned with the BOS project not date. with an SR99 Roadside Toll System SR 99 Tunnel’s scheduled meeting the integration with the current back office go-live of late January 2019, Phase I go-live of system, in the event that either the the new BOS changed their December 1, new back office system is unable to initial and “single” go-live 2018 or the SR meet the planned schedule or if the from July 2019 to December 99 Tunnel being SR99 Tunnel opening schedule is 1, 2018 thus reducing the completed earlier accelerated. Based on previous original 24 months DDI than anticipated experience, it is understood that this schedule to 17 months in creates a risk to integration of the SR99 Roadside Toll addition to initiating a two- the project. System into the current back office phased approach to allow for system would take approximately 9 adequate marketing and new months to complete. Therefore, a account generation of the SR determination of whether to implement 99. Phase 1 will include this contingency plan must be made deploying the production by March of 2018. The project team system with integration to the feels that by this date, we will have lane Systems at all Toll gained a much better understanding Facilities including the new of the progress and confidence in both State Route 99 Tunnel. the new Back Office System schedule Collecting Tolls for the State and the SR99 Tunnel Opening Route 99 Tunnel is currently Schedule. Page 6 Washington State Department of Transportation (WSDOT) Customer Service Center (CSC) Back Office Support (BOS) Project IV&V Weekly Status Report #5 February 6, 2017 to February 17, 2017 scheduled to begin on February 1, 2019.
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