Freepint Report: Buyer's Guide on News Content
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FreePint Report: Buyer’s Guide on News Content FreePint Report: Buyer’s Guide on News Content “Among the key themes to emerge from the series are the importance of ensuring that users embed news aggregation solutions into their workflow. Other highlights are the continued improvements in news aggregation tools we’ve reviewed and a possible return to basics for news aggregation...” December 2013 www.freepint.com © Free Pint Limited 2013 About this Report Reports FreePint raises the value of information in the enterprise, by publishing articles, reports and resources that support information practice, information content and information strategy. A FreePint Subscription provides customers with full access to everything we publish. Customers can share individual articles and reports with anyone at their organisations as part of the terms and conditions of their license. Some license levels also enable customers to place materials on their intranets. FreePint publishes four free updates each month, to keep you informed about latest articles, reports and webinars on critical topics. Register to receive one or all: Sources Update: Staying Informed and Aware about Sources Technology Update: Improving Information Work with Technology ROI Update: Maximising Value for Information Work and Investment Compliance Update: Aligning Regulation, Policy and Practice To learn more about FreePint, visit http://www.freepint.com/ Disclaimer FreePint Report: Buyer’s Guide on News Content (ISBN 978-1-78123-123-4) is a FreePint report published by Free Pint Limited. The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. Except as covered by subscriber or purchaser licence agreement, this publication MAY NOT be copied and/or distributed without the prior written agreement of the publishers. Product names used in this report are for identification purposes only, and may be trademarks of their respective owners. Free Pint Limited disclaims any and all rights in those marks. All rights reserved. This version of the report was published in December 2013 and was accurate as of that date. Contact Information Free Pint Limited 4-6 Station Approach, Ashford, Middlesex, TW15 2QN, United Kingdom Registered Office: Delaport Coach House, Lamer Lane, Wheathampstead, Herts, AL4 8RQ Registered Number: 3754481 Telephone: 01784 605000 International: +44 1784 605000 Email: [email protected] Web: http://www.freepint.com/ ^ Back to Contents | www.freepint.com - 2 - © Free Pint Limited 2013 Contents Introduction 4 By Andrew Grave Feature Article 1 7 Market Map: the Options in News Aggregation & Beyond By Claire Whayman Feature Article 2 13 Shortlisting Your News Aggregation Suppliers By Andrew Grave Feature Article 3 19 Journey to DJX had “Customers’ Needs in Mind” By Tim Buckley Owen Feature Article 4 22 Taking a Step Back From News Aggregation Tools: What is Current Awareness? By Shimrit Janes Feature Article 5 26 Mini Review: NewsEdge By Jan Knight Feature Article 6 34 Q&A with Comintelli: Combining KM and Competitive Intelligence By Sophie Alexander Feature Article 7 38 Product Review of Northern Light SinglePoint: Executive Summary By Sophie Alexander FreePint Buyer’s Guide: News 42 About the Editor 44 ^ Back to Contents | www.freepint.com - 3 - © Free Pint Limited 2013 Introduction In producing the FreePint Topic Series: Beyond Aggregation, we’ve been very conscious of the radical changes that Dow Jones is implementing to its Factiva proposition. We have provided practical support to those readers who are considering their options. Among the key themes to emerge from the series are the importance of ensuring that users embed news aggregation solutions into their workflow. Other highlights are the continued improvements in news aggregation tools we’ve reviewed and a possible return to basics for news aggregation. As users react negatively to the amount of poor quality news, one provider tells us that his customers are prepared to pay for tailored, accurate information. Providing Practical Support Andrew Grave View Editor Biography Information managers today are fortunate in having an unprecedented selection of news aggregation tools. Claire Whayman’s Market Map outlines the marketplace, describing the options including software-only solutions, media monitoring options and the traditional providers such as Nexis which bundle content and software together. For those who want to go a step further and review their news aggregation solution, my article Shortlisting your News Aggregation Suppliers, outlines key criteria to use. Separating software functionality and content needs is an important first step. Once you have a news aggregation solution in place, Shimrit Janes reminds us to consider the support that people will need when using a solution - the support is essential in order to embed the new solution into their workflow. In her articleTaking a Step Back from News Aggregation Tools: What is Current Awareness? she shares with us the model that City law firm RPC developed. Helping You Understand Suppliers’ Different Approaches Our supplier Q&As deliver insight on how key players are approaching the news aggregation marketplace. FreePint’s news editor Tim Buckley Owen has been following developments at Dow Jones closely. In his article Journey to DJX had “Customers’ Needs in Mind”, Tim found there is no retreating for Dow Jones with its plans to incorporate Factiva within its broader DJX solution and to move to a standardised pricing model. In contrast to Dow Jones’ news, in Sophie Alexander’s candid interview with Jesper Martell, CEO of Comintelli, he predicts a return to basics. Comintelli produces the Knowledge XChanger enterprise information access tool, reviewed by FreePint in 2011. Describing the proliferation of web-based content, Martell said that his enterprise customers were fed up with the amount of garbage out there; it meant good information was lost and gems were hard to find. The good news is that his customers are willing to pay for solutions that deliver content that individuals want and need. ^ Back to Contents | www.freepint.com - 4 - © Free Pint Limited 2013 Introduction FreePint Report: Buyer’s Guide on News Content | December 2013 Product Reviews: a Backbone of the Series Given the very large number of providers in the market, it is unsurprising that product reviews formed the backbone of the series. In her Mini Review of Acquire Media’s NewsEdge, Jan Knight found that the company had taken on board feedback that its non-North America content was lacking and had partnered with ISI’s Emerging Markets to add 3,400 hard-to-find titles. Sophie Alexander reviewed SinglePoint from Northern Light. She noted that the company was unique in being able to automatically aggregate external sources with a client’s own internal content. The FreePint Topic Series: Beyond Aggregation provides valuable insights via practical guidance on news aggregation issues, interviews with key providers and in-depth reviews on the leading products. ^ Back to Contents | www.freepint.com - 5 - © Free Pint Limited 2013 Good news just got even better Northern Light Business News a high-quality alternative source of business news search at an aggressive price $96,000/year includes: • Unlimited enterprise license; unlimited users • Customization with company branding • Development of custom searches and alerts • Replication of Factiva searches, alerts, etc. • Training of power users and casual users • No cost increase for next three renewal periods Northern Light will work closely with client IT groups to implement SSO for user authentication and content distribution options: RSS, XML Web Services API, and SharePoint Web Parts and app parts. Contact: info@northernlight Visit: www.northernlight.com Feature Article 1 Market Map: the Options in News Aggregation & Beyond By Claire Whayman The pace of technological advancement and the advent of social media has widened the provision and scope of news aggregation resources. Products traditionally focused on legal or financial information, PR, communication and marketing activities, together with those aimed at the news industry itself all provide a potential wealth of business news. This Market Map provides a top-level comparison of the types of news aggregation tools available, from social media aggregation to press cuttings and software- only solutions. It is intended as an aid to the information professional in considering alternative sources of news. About the Author Claire Whayman is a freelance business information specialist with over 12 years’ experience in the provision of company and market information, research and analysis. She holds a Master’s degree in Library and Information Studies from the University of Aberystwyth. ...news impacts upon a Claire began her information career in the legal sector before joining the business business at almost every level. support agency, Business Link, in London and Intended as a top level reference is currently based in the north east of England. tool, this market map article FreePint Subscription content examines the types of news Claire can be contacted via Twitter @cwhayman, LinkedIn and at Subscription content requires paid aggregation resources available... subscription and login. [email protected] Contact us at [email protected] for assistance. ^ Back to Contents