Issue Number 82 Summer 2017
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THE Issue Number 82 PSummer 2017 ulse INFOPAGE HEADER NORFOLK AND NORWICH UNIVERSITY HOSPITAL Letters Colney Lane, Norwich, Norfolk NR4 7UY Tel: 01603 286286 www.nnuh.nhs.uk Dear Mr Davies, Hospital Radio Norwich Request line (to request a song or a bedside visit) call 01603 454585 or from Over the last nine months your Hospedia bedside unit dial *800 I have attended a myriad of Main Restaurant West Atrium, level 1 open Daily appointments at the Norfolk from 8am to 1am. and Norwich University Hospital. Café Bar Outpatients East. Monday to Friday open I want you to know that I am hours but provide consistency from 7:30am to 4:30pm most impressed with all the and individual care, which is Little Costa Outpatients West Monday to Friday open treatment I have received from very important especially in the from 7am to 6pm the many departments and post-operative recovery phase. POD: Plaza East open Monday to Friday from 7am to specialist teams. Their positive attitude was in 8pm, Saturday 9am to 6pm I have been comforted by evidence as much towards the Cafe Pure (inside WH Smith, Plaza West) open Mon– the consistently high standard end of their shift as it was at the Fri 7.30am–6pm, Sat 9am–4pm and Sun 10am–3pm of care I have received from beginning. WRVS shop East Atrium: open Mon–Fri 8am–8pm the following departments, Every member of your team and weekends 10am–6pm specifically: respiratory; I came into contact with gave WH Smith Plaza (West) – see Cafe Pure, above rheumatology; gastroenterology; me time, answered questions, The Stock Shop (ladies’ fashions) open thoracics and x-ray. treated me as if I was their only Mon–Fri 9am–5.30pm and Saturdays 12–5pm All the hospital porters - patient at that time and were Cash Machines can be found in the East Atrium, Level whose good humour as I knowledgeable and informative. 2, WH Smith and the Restaurant was transported around the Please pass on my thanks and Lost property 01603 286803 or ext 2803 hospital took my mind off my gratitude to the various teams Patient Advice and Liaison Service (PALS) discomfort. for a job well done. They do For confidential help and advice call 01603 286808 / Same Day Admissions Unit - your hospital proud. 289045 an excellent integrated process Chapel Open to all. For details of services or to that lessened my concerns at Kind regards, contact the Chaplains call ext. 3470 the thought of being operated Anne Good on. CROMER HOSPITAL Coltishall Ward - all members Mill Road, Cromer NR27 0BQ, Tel: 01603 646200 of the team who work long OTHER HOSPITAL DEPARTMENTS • Cotman Centre, Norwich Research Park: Cellular Pathology, Radiology Academy Social media @NNUH • Innovation Centre, Norwich Research Park: Microbiology • Francis Centre, Bowthorpe Industrial Estate, Norwich NR5 9JA, ext. 4652: Health Records Been taking my dad to • Norwich Community Hospital, Bowthorpe Road, radiotherapy appointments Norwich NR2 3TU: Breast Screening, all week, a truly humbling Massive thank you to all Pain Management experience, @NNUH do a the staff at the N&N today. • 20 Rouen Road, Norwich, NR1 1QQ, ext. 6954: fantastic job, thank you so Assessed, x-rayed and looked much #NHS after very quickly. They could THE PULSE not have been more helpful. Editor, Media and Communications Officer @I_Scott_Macleod, Twitter Sophie Black (ext. 5821) Simon Taylor, Facebook Director of Communications Fiona Devine (ext. 3200) Massive #thankyou to the @ Big thanks to the wonderful Communications and Membership NNUH drs and nurses, superb team of drs, nurses and Manager Janice Bradfield (ext. 3634) treatment when I was taken volunteers on Buxton @NNUH Media and Communications Officers ill with my heart condition on for taking such good care of my Lizzie Gayton (ext. 5943) holiday. daughter and I this week Lynn Crombie (ext. 5822) The Pulse is funded entirely from charitable @KtMiller25, Twitter @angelicangie, Twitter donations and not from NHS funds. Norfolk and Norwich University Hospitals NHS Please send your contributions, comments and Foundation Trust Charitable Fund. Registered suggestions to [email protected] or to charity number 1048170. Communications, NNUH, Colney Lane, Norwich, NR4 7UY 2 NEWS FROM NNUH – SUMMER 2017 PAGEVIEWPOINT HEADER One of my key Fun in the sun at NNUH objectives on joining the Trust a little under Open Day and Fete two years ago, was to give more emphasis to our academic mission as one of the country’s leading teaching hospitals. This edition of the Pulse highlights the progress we are making. We take a look at research on treatments for patients and some examples of the work of our talented staff here at Norfolk and Norwich University Hospitals. The cover and pages 6 and 7 feature a well-attended community event we held here at the N&N to mark Dementia Awareness Week in May. It provided the public with information, access to help from relevant organisations and guidance to support people with dementia and their families and carers. It was a tremendous day – there were staffed information stands from 20 different organisations, interesting talks for the public and a Pop-Up Café with More than 5,000 visitors attended everyone who attended for their free tea and cake and a chance to have a the NNUH open day and fete in generosity.” chat with friends and family. It was such June. Visitors were able to see Key attractions at the event a success with so many people asking us what goes on behind the scenes at included the offer of a free NHS to run a similar event in 2018 that we are the hospital, browse the fete stalls health check, seeing the skin already planning the next one! for cakes and crafts, enjoy the live cancer microscope in action, On pages 8 and 9 you can read all music, and look around the careers making a plaster mould of your about the ground-breaking Norfolk fair. hand, taking your Teddy for an Diabetes Prevention Study which is one of Fundraising Manager Louise X-ray and meeting the Scratby the largest diabetes prevention research Cook, said: “We love to welcome Donkeys. There was also an studies in the world. It has just finished visitors to the hospital site to find opportunity to meet FRED the recruiting having screened more than out more about what we do and pharmacy robot and tour the 13,000 participants at risk of diabetes help us to raise thousands of cancer treatment centre. The Army in Norfolk, Suffolk and North East Essex. pounds for the hospital charity Reservists provided visitors with Benefits are already being enjoyed by at the same time. This year we’re the chance to test their climbing those taking part and I’m sure the study delighted to have raised more than skills with a mobile climbing wall. will have a wealth of insightful and £4,000 and would like to thank beneficial findings as it progresses. Finally I want to mention our PRIDE Awards which we celebrate on page 13 with an article marking the first year of the awards since they were launched. Every month I never fail to be impressed by our staff when I see the heart-warming and compelling nominations for staff who embody our PRIDE values: People-focused, Respect, Integrity, Dedication and Excellence. I am honoured to be the CEO of this hospital. Mark Davies Chief Executive Bertie Bishop enjoying the Teddy X-ray Norfolk and Norwich University Hospitals NHS Foundation Trust NEWS FROM NNUH – SUMMER 2017 3 FUNDRAISINGPAGE HEADER NEWS Here are just a few of Sensory Room the many generous people who have given We are delighted to have opened and supported different a new therapeutic sensory room, areas of the hospital which will provide a relaxing charity over the last few environment for young patients months. undergoing intensive treatment. The facility has been made Our thanks to... possible by a £8,750 donation from the Lions Club, who this year, will be celebrating 100 years of voluntary service. Chris Hamlin’s Cycle Tour cycling to five capital cities over seven days, taking in London, BRIAN COTTRELL Paris, Luxembourg City, Brussels, Amsterdam. The pair raised more than £3,000 for the Jenny Lind Children’s department and the funds raised will be used to purchase additional vapotherm units which provide Chris Hamlin and Mark Colman support for patients with breathing arrived safely back at NNUH after difficulties. SUNSHINE LADIES Onesie Walk 5 2017 was the most successful year ever for Onesie Walk 5 raising £2,841.69! We have now raised £10,000 over five years. Thanks to Phil, Adam, Stretch, Lu and the many others who organise and take part CLLR MIKE BARDWELL in this event. Amazon Wish List Our Amazon Wish List can be found at: amzn.to/2tZ8PBu Here is a selection of some of the gifts we have received so far DISS & DISTRICT ROTARY BRANDBANK Thanks to everyone who supported the Angela Amies Memorial Bike Ride, all monies and items donated will go towards our Weybourne Day Unit; Mr If you would like to support Ford from Long Stratton; Godrics Cycle group; B&B Ball organised by Julie the hospital charity, please Sapey; Morrisons at Riverside; Jean Hoy; Eve & Rod Bridger; Sunshine & contact Louise Cook on 01603 Stars Holiday Club; Wendy Smith; Jayne Lindsay; Chris Spinks, from one of 287107 or email Norfolk’s Masonic Lodges; Stephanie Anderson; Mr Goodall. [email protected] We are sorry not to be able to mention everyone who has helped or supported the hospital charity but we are truly grateful for all your support.