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United Natural Foods, Inc. ANNUAL REPORT [2004] Investment in the future a commitment to sustainable growth people • facilities • equipment • technology To be an Mission Statement enduring, To excel in the distribution of natural and organic foods and wellness products by fulfilling successful the highest standards for quality, consistency, product assortments, dependability, value-added and support services and integrity in our business profitable and personal relationships. To exceed the needs and expectations of all our stakeholders: our company. customers, suppliers, employees, shareholders, communities, the environment and the planet. To our customers To create partnering relationships development, and by providing com- of trust, integrity, customer satisfaction petitive, merit based compensation and loyalty. To provide the widest and benefits which rewards their good selection of natural and organic prod- work and dedication. ucts of the highest quality, consistently high in-stock levels, dependable on- To our shareholders time deliveries and highly competitive To exceed the expectations of our pricing, which allow our retailers to shareholders by delivering outstanding compete successfully and prosper. performance and commendable returns on their investments. To our suppliers To build and sustain fair and honest relationships and be a trusted, To our communities To be an outstanding partner in the dependable distribution resource communities where we work, supported by innovative and effective supporting them economically, being
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