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Dsm Suite 2.0 Discover Our Digital Sales & Marketing Platform Aligned with Imda’S Digital Roadmap for Wholesale Trade

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Dsm Suite 2.0 Discover Our Digital Sales & Marketing Platform Aligned with Imda’S Digital Roadmap for Wholesale Trade DSM SUITE 2.0 DISCOVER OUR DIGITAL SALES & MARKETING PLATFORM ALIGNED WITH IMDA’S DIGITAL ROADMAP FOR WHOLESALE TRADE Zooloo Information Systems Pte Ltd 1 CONTENTS Introduction | 3 Features & Benefits | 12 The Digital Transformation Journey | 4 Skills Upgrading | 27 What is DSM SUITE 2.0 | 5 Implementation Process | 28 Benefits of DSM SUITE 2.0 | 6 Industry Specific Implementation | 29 Benchmarking IMDA’s Go-Digital Roadmap | 7 DSM SUITE 2.0 – Use Case | 33 DSM SUITE 2.0 aligns with IMDA’s Technology Roadmap | 35 Go-Digital Roadmap for Wholesale Trade | 8 Contact Info | 39 DSM SUITE 2.0 Overview | 9 Zooloo Information Systems Pte Ltd 2 INTRODUCTION INVEST IN A DIGITAL SOLUTION WITH TRANSFORMATIVE POWER Digital transformation is a hot topic in business right now, That’s why Zooloo has been called in to put together a single especially after COVID-19. But businesses have been managing enterprise platform which has become such a key part of our information digitally for decades. What then is different? customer’s journey toward digital transformation. Businesses now realize that simply storing and transmitting Zooloo’s digital transformation solutions help our customers make information digitally will not enable the degree of agility, efficiency decisions, drive processes and serve their customers. For them, and effectiveness needed to thrive in an environment of constant digital transformation is a journey, not a destination. From cloud change and disruption. technology to mobile access to analytics; every decision our clients make helps propel them further toward their goal of Businesses also realise that their multiple, disconnected silos of becoming a more digital business. systems make it impossible for their staff to update each of them frequent enough and without making mistakes. Zooloo’s customers who have embarked on the digital transformation journey have realised cost, time and headcount Businesses also recognize that they need to provide a complete, savings they did not imagine possible. centralized view of information to their employees and the customers they serve. Last year marked Zooloo’s 11th anniversary as a company providing digital transformation solutions. We can’t wait to see what digital transformations the next 10 years will bring! Zooloo Information Systems Pte Ltd 3 THE DIGITAL TRANSFORMATION JOURNEY Businesses begin by digitizing information, then they digitalise processes that make up the operations of the business, and finally digitally transform the business. LEVEL 1 LEVEL 2 LEVEL 3 DIGITIZATION DIGITALISATION DIGITAL TRANSFORMATION This refers to the taking of analogue Here we digitize the workflow. You This is the use of digital technologies to information and encoding it into no longer need to manually chase change a business model and provide digital form to that computers can each other to get things done. new revenue opportunities. store, process, and transmit such information. A good example would be the For example, selling online instead of employee leave process. Your staff just retail shops would involve a core For example, we may scan a paper can apply leave online and you can change to the business model. document and save it in digital form. approve it online. Zooloo Information Systems Pte Ltd 4 WHAT IS DSM SUITE 2.0? A digital platform that provides business owners SALES & with the essential IT infrastructure to be able to ECOMMERCE ORDER ENGINE MANAGEMENT conduct their entire business offline or online. DSM It forms the backbone for business owners to DISTRIBUTION WEB & DATA MANAGEMENT Suite ANALYTICS digitally transform the way they buy, market, sell 2.0 and distribute products from multiple brands. CUSTOMER CONTENT It reduces the reliance on manpower which is RELATIONSHIP MANAGEMENT MANAGEMENT prone to human lapses and provides the flexibility to respond to rapid changes in customer demand. Zooloo Information Systems Pte Ltd 5 BENEFITS OF DSM SUITE 2.0 A Multi-Device Digital Platform that delivers the following benefits to our Clients: One-stop cloud based digital solution which eliminates Client IT infrastructure and maintenance costs. SALES & ECOMMERCE ORDER ENGINE MANAGEMENT User friendly web apps that support multiple devices for all types of users anytime and anywhere. DSM DISTRIBUTION WEB & DATA MANAGEMENT Suite ANALYTICS Digital services that simplify eCommerce 2.0 and logistics interaction with customers, suppliers and sales agents. CUSTOMER CONTENT All information is electronic and securely RELATIONSHIP MANAGEMENT stored in the system and easily MANAGEMENT integrated with third party systems. Zooloo Information Systems Pte Ltd 6 BENCHMARKING IMDA’S GO-DIGITAL ROADMAP FOR WHOLESALE TRADE Zooloo Information Systems Pte Ltd 7 DSM SUITE 2.0 ALIGNS WITH IMDA’S GO-DIGITAL ROADMAP FOR WHOLESALE TRADE SALES & ECOMMERCE ORDER ENGINE MANAGEMENT DSM DISTRIBUTION WEB & DATA MANAGEMENT Suite ANALYTICS 2.0 CUSTOMER CONTENT RELATIONSHIP MANAGEMENT MANAGEMENT • All Stage 01 elements and one Stage 02 element covered Balance of Stage 02 & 03 elements to be addressed in the future Product Roadmap Zooloo Information Systems Pte Ltd • 8 DSM SUITE 2.0 OVERVIEW IN THIS DIAGRAM, WE HAVE OUTLINED WHAT MAKES ZOOLOO’S DSM SUITE 2.0 SO POWERFUL Customer Touch Points DSM SUITE 2.0 Supplier Touch Points eCommerce Brand 1 Portal <Own Brand> Brand 2 SALES & ECOMMERCE ORDER ENGINE Brand 3 MANAGEMENT eCommerce Customers Portal Brand 4 Self-Service <Multiple Brands> Portal DSM Supplier Brand 5 DISTRIBUTION WEB & DATA MANAGEMENT Suite ANALYTICS Self-Service Portal Brand 6 Third Party 2.0 eCommerce Portals Brand 7 <Tao Bao> CUSTOMER <Amazon> CONTENT RELATIONSHIP Brand 8 MANAGEMENT MANAGEMENT Brand 9 Direct Direct Sales / Customers Sales Agents Brand 10 Zooloo Information Systems Pte Ltd 9 DSM SUITE 2.0 OVERVIEW BEST-IN-CLASS COMPONENTS FROM WORLDCLASS DIGITAL PLAYERS AMAZON AWS MICROSOFT AZURE SITEFINITY FOR CLOUD SERVICES. CONTENT MANAGEMENT SYSTEM GOOGLE ANALYTICS MICROSOFT DYNAMICS MATOMO FOR ERP, CRM & ORDER DATA ANALYTICS SOLUTION FUFILMENT TABLEAU MICROSOFT POWERBI NOPCOMMERCE BUSINESS INTELLIGENCE & ECOMMERCE OPEN SOURCE REPORTING SYSTEM SYSTEM Zooloo Information Systems Pte Ltd 10 DSM SUITE 2.0 OVERVIEW PRODUCT APPROACH INTEGRATED SUITE 100% CLOUD BASED Best in class and proven solution components Increased availability and reliability. from the industry. Scalable on demand as required. End to end solution approach with all workflow Reduces the overhead and costing to maintain an processing seamlessly integrated. IT team to support the infrastructure and Parcel approach with building block architecture applications. opens for future expansion. Allows companies to focus on their core business. Caters to SMEs of various sizes. Agile, resilient and innovative. Future proof. Zooloo Information Systems Pte Ltd 11 DSM SUITE 2.0 FEATURES & BENEFITS 1.1 SALES & ORDER MANAGEMENT KEY FEATURES BENEFITS Sales Management: Manage customers, sales Track and manage sales effectively to capture orders, products and pricing information business opportunities and minimise losses Purchasing Management: Manage suppliers and Convert seamlessly from customers’ purchase products, and create and process purchase orders orders to sales orders to reduce human interventions and improve productivity Inventory Management: Manage inventory within a Track and manage purchases accurately to enable warehouse – receiving, putaway, picking, packing, clear communication and smooth transactions with stocktake and movement of products suppliers Optimise warehouse activities to improve productivity Eliminate errors seen in paper-based processes Zooloo Information Systems Pte Ltd 12 DSM SUITE 2.0 FEATURES & BENEFITS 1.1 SALES & ORDER MANAGEMENT Customer Orders from the front-end Web Store are automatically captured into the ERP System for timely processing. The entire Order Management and Fulfillment is automated. Inventory is tracked and replenishment order is triggered to Suppliers. Zooloo Information Systems Pte Ltd 13 DSM SUITE 2.0 FEATURES & BENEFITS 1.1 SALES & ORDER MANAGEMENT Stock Level alerts enable timely purchases to ensure no disruptions to Order Fulfilment. Goods Receive function updates the Stock Level and in turn provides real-time update to the front-end Web Store. Zooloo Information Systems Pte Ltd 14 DSM SUITE 2.0 FEATURES & BENEFITS 1.1 SALES & ORDER MANAGEMENT Real-time Inventory Tracking ensures timely sales order fulfilment. Alert notification sent to Administrator when stock level reaches re-order level. Inventory is tracked and replenishment order is automatically triggered to Suppliers. Zooloo Information Systems Pte Ltd 15 DSM SUITE 2.0 FEATURES & BENEFITS 1.2 ECOMMERCE ENGINE KEY FEATURES BENEFITS Perform sourcing, buying and selling of products Access to global markets for sellers resulting in through e-commerce platforms. higher sales opportunities. Integrates to popular e-commerce platforms such Builds own brand and control of customer as Alibaba, Amazon and Shopee. relationship for upsell and cross sell opportunities. Allows for own brand e-commerce Web Store. Allows for custom multi-brand e-commerce Web Store. Zooloo Information Systems Pte Ltd 16 DSM SUITE 2.0 FEATURES & BENEFITS 1.2 ECOMMERCE ENGINE Round-the-clock and borderless showcasing and promoting of your products ensure maximum exposure and widen sales opportunities. Zooloo Information Systems Pte Ltd 17 DSM SUITE 2.0 FEATURES & BENEFITS 1.3 CUSTOMER RELATIONSHIP MANAGEMENT KEY FEATURES BENEFITS Manage
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