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(Revised) TBB Bendix Air Disc Brake Calipers

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(Revised) TBB Bendix Air Disc Brake Calipers Daimler Trucks Recall Campaign North America LLC September 2020 FL818AB NHTSA #19V-444 Transport Canada #2019-288 SECOND REVISED NOTICE Subject: TBB Bendix Air Disc Brake Calipers Models Affected: Specific Model Year 2010 to 2019 Thomas Built Buses Saf-T-Liner HDX, EFX, and C2 (Freightliner Custom Chassis B2 school bus chassis) buses manufactured March 16, 2009, through June 29, 2018. General Information Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiaries, Freightliner Custom Chassis Corporation and Thomas Built Buses, (TBB) has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above. There are approximately 11,000 vehicles involved in this campaign. On certain buses, the Bendix air disc brake caliper on the left (driver side) rear corner may experience an unintended reduction in the gap between the brake pad and rotor (running clearance), during operation which can lead to a dragging brake. In addition, if the gap between the brake pad and rotor is eliminated, it may lead to high temperatures at the wheel end. The high temperatures may lead to the presence of smoke, smoke odor, or a potential for fire, which could result in school bus emergency evacuation procedures in uncontrolled traffic situations. The left rear caliper will be inspected and replaced, if needed, with a new caliper containing an updated clearance adjustment mechanism. REVISION: A small number of replacement calipers for vehicles in FL818B may have a defect. For FL818B, an inspection of the replacement caliper has been added. (FL818A is not affected and inspection of replacement calipers for FL818A is not needed.) Previous repairs are not affected, as the issue is present at the time of installation. Additional Repairs Dealers must complete all outstanding recall and field service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle. Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification. Work Instructions Please refer to the attached work instructions. Page 1 Daimler Trucks Recall Campaign North America LLC September 2020 FL818AB NHTSA #19V-444 Transport Canada #2019-288 SECOND REVISED NOTICE Replacement Parts Replacement parts are now available and can be obtained by ordering from your facing Parts Distribution Center. If your location has not already received an inspection gage, to order an inspection gage, see the order form on the last page of the bulletin. Table 1 – Replacement Parts for FL818 Campaign Number Kit Number Description Qty. FL818A BW K191738 FL818 BENDIX AXIAL CALIPER REPLACEMENT KIT 1 ea (TBB Buses) BW K191740 FL818 BENDIX VERTICAL CALIPER REPLACEMENT KIT 1 ea FL818B (FCCC Chassis) 1 per N/A BW K191740 INSPECTION GAGE dealership Table 1 Removed Parts Calipers removed for FL818 will be returned to Bendix. Please use the following instructions. (Shipment is at no charge to the dealership.) Shipments of one or two (1 or 2) calipers • Package one or two (1 or 2) calipers in the packaging from the Bendix recall kits • Include a copy of the recall claim for each caliper in a shipment • Ship to Bendix via UPS using account number 2AT516 Shipments of three (3) or more calipers • Palletize three (3) or more calipers • Include a copy of the recall claim for each caliper in the shipment • Ship pallets of three (3) or more calipers to Bendix with the completed shipment information form downloaded from: http://www.bendix.com/en/servicessupport/recallcenter/recallcenter_1.jsp; call Central Transport at (586) 467-1900 to coordinate pick up Ship to Address: Bendix Warranty Center 1155 E Franklin St. Huntington, IN. 46750 ATTN: Recall Returns Page 2 Daimler Trucks Recall Campaign North America LLC September 2020 FL818AB NHTSA #19V-444 Transport Canada #2019-288 SECOND REVISED NOTICE Labor Allowance Table 2 – Labor Allowance Campaign Time Allowed Number Procedure (Hours) SRT Code Corrective Action Inspect left rear caliper date code 0.3 996-R073A 06 – Inspect FL818AB Inspect and replace left rear caliper 1.5 996-R073B 12 – Repair Recall/Campaign FL818B Inspect replacement caliper 0.3 996-R073C 12 – Repair Recall/Campaign Table 2 Claims for Credit REVISION: A small number of replacement calipers for vehicles in FL818B may have a defect. For FL818B, an inspection of the replacement caliper has been added. (FL818A is not affected and inspection of replacement calipers for FL818A is not needed.) Previous repairs are not affected, as the issue is present at the time of installation. You will be reimbursed for your parts, labor, and handling by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL: • Claim Type is Recall Campaign. • In the Campaign field, enter the campaign number (FL818-A or FL818-B) • In the Primary Failed Part field, enter 25-FL818-000. • In the Parts section, enter the appropriate part number(s) as shown in the Replacement Parts Table. Removed calipers will be returned to Bendix. See the shipping instructions under “Removed Parts” above. If a replacement caliper for FL818B (BW K191740) fails the inspection, return it to your facing PDC as defective. • In the Labor section, enter the appropriate SRT from the Labor Allowance Table. • The VMRS Component Code is F99-999-005 and the Cause Code is A1 - Campaign. • U.S. and Canada – Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following: • Accept the documentation of the previous repair. • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. • Submit a Recall Pre-Approval request for a decision and authorized amount. • Submit a “based on” claim for the approved pre-approval. • Attach the documentation to the pre-approval request. • When your claim is paid, reimburse the customer the appropriate amount. IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work. If you have any questions or need additional information, contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com / WSC. Page 3 Daimler Trucks Recall Campaign North America LLC September 2020 FL818AB NHTSA #19V-444 Transport Canada #2019-288 SECOND REVISED NOTICE To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. The letter notifying U.S. and Canadian vehicle owners is included for your reference. Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days. Page 4 Daimler Trucks Recall Campaign North America LLC September 2020 FL818AB NHTSA #19V-444 Transport Canada #2019-288 SECOND REVISED NOTICE Copy of Notice to Owners Subject: TBB Bendix Air Disc Brake Calipers The U.S. notice is used for reference: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Thomas Built Buses, Inc., has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2010 to 2019 Thomas Built Buses Saf-T-Liner HDX, EFX, and C2 (Freightliner Custom Chassis B2 school bus chassis) buses manufactured March 16, 2009, through June 29, 2018. On certain buses, the Bendix air disc brake caliper on the left (driver side) rear corner may experience an unintended reduction in the gap between the brake pad and rotor (running clearance), during operation which can lead to a dragging brake. In addition, if the gap between the brake pad and rotor is eliminated, it may lead to high temperatures at the wheel end. The high temperatures may lead to the presence of smoke, smoke odor, or a potential for fire, which could result in school bus emergency evacuation procedures in uncontrolled traffic situations. The left rear caliper will be inspected and replaced, if needed, with a new caliper containing an updated clearance adjustment mechanism. Repairs will begin August 31st. Please contact an authorized dealer to make an appointment. The repair should take approximately two hours and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner.
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