Energy Retailers Comparative Performance Report
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Just Sign Here
Just sign here.... A review of Victorian retail energy contract terms and conditions Consumer Action Law Centre Level 7, 459 Little Collins St Melbourne VIC 3000 May 2011 Acknowledgement Consumer Action would like to express its appreciation to the Consumer Utilities Advocacy Centre for funding this project. 1 Contents About Consumer Acton Law Centre .................................................................................. 3 List of abbreviations ........................................................................................................... 5 Executive Summary ............................................................................................................ 6 Summary of recommendations .......................................................................................... 6 Introduction ......................................................................................................................... 8 Methodology........................................................................................................................ 9 Regulation of Retail Energy Contracts in Victoria .......................................................... 12 Electricity Industry Act 2000 and the Gas Industry Act 2001 ......................................... 12 Energy Retail Code (ERC) ................................................................................................ 13 General consumer protection laws - Fair Trading Act and Trade Practices Act (now Australian Consumer Law) .............................................................................................. -
F O R Im M E D Ia T E R E L E A
Article No. 8115 Available on www.roymorgan.com Link to Roy Morgan Profiles Friday, 30 August 2019 Powershop still number one in electricity satisfaction, despite losing spark in recent months Powershop has won the Roy Morgan Electricity Provider of the Month Award with a customer satisfaction rating of 78% for July 2019. Powershop has now won the past seven monthly awards, remaining unbeaten in 2019. Powershop’s customer satisfaction rating of 78% was followed by Lumo Energy (71%), Simply Energy (70%), Click Energy (70%), Red Energy (70%) and Alinta Energy (70%). E These are the latest findings from the Roy Morgan Single Source survey derived from in-depth face-to- face interviews with 1,000 Australians each week and over 50,000 each year. Powershop managed to maintain its number one position in customer satisfaction, despite it recording the largest decline in ratings of any leading provider, falling from 87% in January 2019, to 78% (-9%) as of July 2019. Over the same period, Lumo Energy, Simply Energy and Click Energy all fell by 4%, Red Energy remained steady, and Alinta Energy increased its rating by 1%. Although Powershop remains well clear of its competitors, if its consistent downtrend in ratings continues for the next few months, we may well see another electricity provider take the lead in customer satisfaction. The Roy Morgan Customer Satisfaction Awards highlight the winners but this is only the tip of the iceberg. Roy Morgan tracks customer satisfaction, engagement, loyalty, advocacy and NPS across a wide range of industries and brands. This data can be analysed by month for your brand and importantly your competitive set. -
Victorian Energy Prices July 2017
Victorian Energy Prices July 2017 An update report on the Victorian Tarif-Tracking Project Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the Victorian Government’s website www.switchon.vic.gov.au or contact the energy retailers directly. Victorian Energy Prices July 2017 An update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, September 2017 Alviss Consulting Pty Ltd © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. -
Download Annual Report
STRATEGY PERFORMANCE GROWTH From resources… ANNUAL REPORT 2007 Contents Financial calendar 2007/08 P.2 2007 Highlights P.30 Executive Management Team 3/9/07 Ex-dividend trading commences P. 4 Chairman’s Message P.31 Corporate Governance 10/9/07 Record date for fi nal dividend P.6 Managing Director’s Review P.39 Directors’ Report 3/10/07 Final dividend paid P.10 Case Study – Strategy in Action P. 44 Remuneration Report 31/10/07 Annual general meeting P.12 Operations Review P.61 Financial Statements 31/12/07 Half-year end – Exploration and Production P.80 Share and Shareholder Information 28/2/08 Half-year profi t announcement P.16 – Generation P.82 Exploration and Production Permits and Data 30/6/08 Financial year end P.18 – Retail P.84 Financial History P.22 – Contact Energy IBC Glossary of Terms Origin Energy Limited P.24 – Sustainability ABN 30 000 051 696 P.26 – Corporate P.28 Board of Directors …to customers It has been a year of signifi cant change for Origin Energy. We have consolidated our strategic focus on the competitive segments of the energy supply chain, and deepened the integration of our business, from resources to customers. Our performance, outlined in this report, demonstrates our ability to deliver earnings growth and predictable cash fl ows in a volatile energy market. 1 FROM RESOURCES TO CUSTOMERS 2007 HIGHLIGHTS • 5 July 2006 – Commenced sales from the BassGas Project. • 30 August 2006 – Prime Minister announces Origin Energy-led consortium to deliver Adelaide Solar City Project. • 29 September 2006 – Negotiated early termination of Mount Stuart Power Purchase Agreement, providing full operational fl exibility. -
SVDP NSW Tariff Tracking July13 Update Report
NSW Energy Prices July 2012 - July 2013 An update report on the NSW Tariff-Tracking Project May Mauseth Johnston August 2013 Disclaimer* The$energy$offers,$tariffs$and$bill$calculations$presented$in$this$report$and$associated$ workbooks$should$be$used$as$a$general$guide$only$and$should$not$be$relied$upon.$ The$ workbooks$ are$ not$ an$ appropriate$ substitute$ for$ obtaining$ an$ offer$ from$ an$ energy$retailer.$$The$information$presented$in$this$report$and$the$workbooks$is$not$ provided$as$financial$advice.$While$we$have$taken$great$care$to$ensure$accuracy$of$ the$information$provided$in$this$report$and$the$workbooks,$they$are$suitable$for$use$ only$as$a$research$and$advocacy$tool.$We$do$not$accept$any$legal$responsibility$for$ errors$or$inaccuracies.$The$St$Vincent$de$Paul$Society$and$Alviss$Consulting$Pty$Ltd$do$ not$accept$liability$for$any$action$taken$based$on$the$information$provided$in$this$ report$or$the$associated$workbooks$or$for$any$loss,$economic$or$otherwise,$suffered$ as$ a$ result$ of$ reliance$ on$ the$ information$ presented.$ If$ you$ would$ like$ to$ obtain$ information$ about$ energy$ offers$ available$ to$ you$ as$ a$ customer,$ go$ to$ Australian$ Energy$ Regulator’s$ “Energy$ Made$ Easy”$ website$ or$ contact$ the$ energy$ retailers$ directly.$ $ $ $ $ New$South$Wales$Energy$Prices$July$2012$–$July$2013$ An$Update$report$on$the$NSW$TariffQTracking$Project$ by$May$Mauseth$Johnston$$$ $ May*Mauseth*Johnston,*August*2013* Alviss*Consulting*Pty*Ltd* ABN$43147408624$ $$ $ $ ©*St*Vincent*de*Paul*Society*and*Alviss*Consulting*Pty*Ltd* -
Eraring Battery Energy Storage System Scoping Report
Eraring Battery Energy Storage System Scoping Report IS365800_Scoping Report | Final 25 March 2021 Origin Energy Eraring Pty Limited Scoping Report Origin Energy Eraring Pty Limited Scoping Report Eraring Battery Energy Storage System Project No: IS365800 Document Title: Scoping Report Document No.: IS365800_Scoping Report Revision: Final Document Status: For Lodgement Date: 25 March 2021 Client Name: Origin Energy Eraring Pty Limited Project Manager: Thomas Muddle Author: Ada Zeng, Carys Scholefield & Thomas Muddle File Name: IS365800_Origin_ Eraring BESS_Scoping Report_Final Jacobs Group (Australia) Pty Limited ABN 37 001 024 095 Level 4, 12 Stewart Avenue Newcastle West, NSW 2302 PO Box 2147 Dangar, NSW 2309 Australia T +61 2 4979 2600 F +61 2 4979 2666 www.jacobs.com © Copyright 2019 Jacobs Group (Australia) Pty Limited. The concepts and information contained in this document are the property of Jacobs. Use or copying of this document in whole or in part without the written permission of Jacobs constitutes an infringement of copyright. Limitation: This document has been prepared on behalf of, and for the exclusive use of Jacobs’ client, and is subject to, and issued in accordance with, the provisions of the contract between Jacobs and the client. Jacobs accepts no liability or responsibility whatsoever for, or in respect of, any use of, or reliance upon, this document by any third party. Document history and status Revision Date Description Author Checked Reviewed Approved 05 25/3/2021 Final A Zeng C Scholefield T Muddle T Muddle -
Country Energy’S 3,000 Employees Are the Backbone of Our Business and the Foundation for Our Success
POWERFUL STUFF Country Energy’s 3,000 employees are the backbone of our business and the foundation for our success. Their knowledge and experience is demonstrated through the strength of our network and the level of customer service we provide. The 2003-2004 Annual Report is testimony to our employees’ commitment to our corporate values – safety, teamwork, fun, accountability, excellence and enthusiasm. Rod Turner, second year apprentice lineworker, Walcha Field Service Centre. OUR ORGANISATION Country Energy is a leading Australian energy services We are a competitive energy retailer in five states and corporation owned by the New South Wales Government, territories, with a product range that includes electricity, with around 3,000 employees and 750,000 customers. natural and bottled gas, internet services and energy advice. We own Australia’s largest power supply network, with 185,000 kilometres of powerlines serving three quarters Country Energy’s commercial success is driven by business of New South Wales – from Bega to Tweed Heads, west decisions that meet local priorities and the needs of our to Bourke and south to the River Murray. customers, employees, stakeholders and shareholders. Country Energy’s retail operations span five states and territories, while our network operations cover country and coastal New South Wales. Far North Coast Region Northern Region North Western Region Mid North Coast Region Central Western Region South Western Region Riverina Region South Eastern Region ii COUNTRY ENERGY ANNUAL REPORT 2003–2004 CONTENTS -
SEQ Retail Electricity Market Monitoring: 2017–18
Updated Market Monitoring Report SEQ retail electricity market monitoring: 2017–18 March 2019 We wish to acknowledge the contribution of the following staff to this report: Jennie Cooper, Karan Bhogale, Shannon Murphy, Thomas Gardiner & Thomas Höppli © Queensland Competition Authority 2019 The Queensland Competition Authority supports and encourages the dissemination and exchange of information. However, copyright protects this document. The Queensland Competition Authority has no objection to this material being reproduced, made available online or electronically but only if it is recognised as the owner of the copyright2 and this material remains unaltered. Queensland Competition Authority Contents Contents EXECUTIVE SUMMARY III THE ROLE OF THE QCA – TASK AND CONTACTS V 1 INTRODUCTION 1 1.1 Retail electricity market monitoring in south east Queensland 1 1.2 This report 1 1.3 Retailers operating in SEQ 1 2 PRICE MONITORING 3 2.1 Background 3 2.2 Minister's Direction 4 2.3 QCA methodology 4 2.4 QCA monitoring 6 2.5 Distribution non-network charges 45 2.6 Conclusion 47 3 DISCOUNTS, SAVINGS AND BENEFITS 48 3.1 Background 48 3.2 Minister's Direction 48 3.3 QCA methodology 48 3.4 QCA monitoring 49 3.5 Conclusion 96 4 RETAIL FEES 98 4.1 Background 98 4.2 Minister's Direction 98 4.3 QCA methodology 98 4.4 QCA monitoring 98 4.5 GST on fees 104 4.6 Fees that 'may' have applied 105 4.7 Additional fee information on Energy Made Easy 105 4.8 Conclusion 105 5 PRICE TRENDS 107 5.1 Minister's Direction 107 5.2 Data availability 107 5.3 QCA methodology -
Appendix D: Principal Power Stations in Australia
D Appendix D––Principal power stations in Australia 1.1 See table on next page 142 BETWEEN A ROCK AND A HARD PLACE Principal Power Stations in Australia State Name Operator Plant Type Primary Fuel Year of Capacity Commissioning (MW) NSW Eraring Eraring Energy Steam Black coal 1982-84 2,640.0 NSW Bayswater Macquarie Generation Steam Black coal 1982-84 2,640.0 NSW Liddell Macquarie Generation Gas turbines Oil products 1988 50.0 Macquarie Generation Steam Black coal 1971-73 2,000.0 NSW Vales Point B Delta Electricity Steam Black coal 1978 1,320.0 NSW Mt Piper Delta Electricity Steam Black coal 1992-93 1,320.0 NSW Wallerawang C Delta Electricity Steam Black coal 1976-80 1,000.0 NSW Munmorah Delta Electricity Steam Black coal 1969 600.0 NSW Shoalhaven Eraring Energy Pump storage Water 1977 240.0 NSW Smithfield Sithe Energies Combined cycle Natural gas 1997 160.0 NSW Redbank National Power Steam Black coal 2001 150.0 NSW Blowering Snowy Hydro Hydro Water 1969 80.0 APPENDIX D––PRINCIPAL POWER STATIONS IN AUSTRALIA 143 NSW Hume NSW Eraring Energy Hydro Water 1957 29.0 NSW Tumut 1 Snowy Hydro Hydro Water 1973 1,500.0 NSW Murray 1 Snowy Hydro Hydro Water 1967 950.0 NSW Murray 2 Snowy Hydro Hydro Water 1969 550.0 NSW Tumut 2 Snowy Hydro Hydro Water 1959 329.6 NSW Tumut 3 Snowy Hydro Hydro Water 1962 286.4 NSW Guthega Snowy Hydro Hydro Water 1955 60.0 VIC Loy Yang A Loy Yang Power Steam Brown coal 1984-87 2,120.0 VIC Hazelwood Hazelwood Power Steam Brown coal 1964-71 1,600.0 Partnership VIC Yallourn W TRU Energy Steam Brown coal 1973-75 1,480.0 1981-82 -
Sydney Ports Corporation Annual Report 12
18 17 16 15 14 SYDNEY PORTS 13 CORPORATION ANNUAL REPORT 12 11 SYDNEY PORTS CORPORATION ANNUAL REPORT 2011/12 1 28 September 2012 The Hon Mike Baird MP The Hon Greg Pearce, MLC Treasurer Minister for Finance and Services Level 36 Governor Macquarie Tower Minister for the Illawarra 1 Farrer Place Level 36 Governor Macquarie Tower SYDNEY NSW 2000 1 Farrer Place SYDNEY NSW 2000 Dear Messrs Baird and Pearce, This Annual Report covers Sydney Ports Corporation’s operations and statement of accounts for the year ended 30 June 2012, in accordance with the provisions of the Annual Report (Statutory Bodies) Act 1984 and the applicable provisions of the Public Finance and Audit Act 1983 and the State Owned Corporations Act 1989, and is submitted for presentation to Parliament. Yours faithfully, Mr Bryan T. Smith Mr Grant Gilfillan Chairman Chief Executive Officer 2 SYDNEY PORTS CORPORATION ANNUAL REPORT 2011/12 TABLE OF CONTENTS Highlights 2 OVerView 3 SUmmary REView of Operations 4 Trade Highlights 5 Chairman’S Report 8 CHIEF EXECUTIVE OFFICER'S Report 9 Board of Directors 10 ExecUtiVE Team 12 Vision, roles and ValUes 14 CUstomer SerVice Charter 15 Key Performance Indicators 16 Marine SerVices 17 Emergency Response 18 SecUrity 19 Facilities AND Logistics 20 Port Botany LANDSIDE IMPROVEMENT STRATEGY (PBLIS) 21 Port Botany Expansion (PBE) 22 BULK LIQUIDS BERTH 2 (BLB2) 24 Intermodal Logistics Centre AT ENFIELD (ILC) 25 Cooks RIVer EMPTY CONTAINER PARK (ECP) 26 CRUise 27 Ports of Yamba and Eden 28 SUstainability 29 Heritage 3 0 MAPS 31 PORT BOTANY PORT FACILITIES AND TENANTS 32 Sydney harboUR precincts and tenants 33 Intermodal Logistics Centre AT ENFIELD (ILC) 34 Cooks RIVer RAIL YARDS 35 Port of Yamba 36 Port of Eden 37 NSW ROAD AND RAIL LINKS 38 METROPOLITAN ROAD AND RAIL LINKS 39 Financial statements 41 StatUtory disclosUres 89 Index 104 Glossary 105 HIGHLIGHTS Container TRADE THroUGH Port Botany EXceeded TWO MILLion 20 Foot EQUIVALent Units (TEUs) for THE second consecUtiVE year. -
NZMT-Energy-Report May 2021.Pdf
Acknowledgements We would like to thank Monica Richter (World Wide Fund for Nature and the Science Based Targets Initiative), Anna Freeman (Clean Energy Council), and Ben Skinner and Rhys Thomas (Australian Energy Council) for kindly reviewing this report. We value the input from these reviewers but note the report’s findings and analysis are those of ClimateWorks Australia. We also thank the organisations listed for reviewing and providing feedback on information about their climate commitments and actions. This report is part of a series focusing on sectors within the Australian economy. Net Zero Momentum Tracker – an initiative of ClimateWorks Australia with the Monash Sustainable Development Institute – demonstrates progress towards net zero emissions in Australia. It brings together and evaluates climate action commitments made by Australian businesses, governments and other organisations across major sectors. Sector reports from the project to date include: property, banking, superannuation, local government, retail, transport, resources and energy. The companies assessed by the Net Zero Momentum Tracker represent 61 per cent of market capitalisation in the ASX200, and are accountable for 61 per cent of national emissions. Achieving net zero emissions prior to 2050 will be a key element of Australia’s obligations under the Paris Agreement on climate (UNFCCC 2015). The goal of the agreement is to limit global temperature rise to well below 2 degrees Celsius above pre-industrial levels and to strive for 1.5 degrees. 2 Overall, energy sector commitments are insufficient for Australia to achieve a Paris-aligned SUMMARY transition to net zero. Australia’s energy sector This report finds none of the companies assessed are fully aligned with the Paris climate goals, and must accelerate its pace of most fall well short of these. -
What's Inside
™ AUSTRALIA MARKET GUIDE WHAT’S INSIDE SECTION 1: General market overview SECTION 2: Viridian and Click Energy SECTION 3: How to sign up © 2016 Viridian. All rights reserved. Unauthorized copying or reproduction of this product, in whole or in part, is strictly prohibited. SEPTEMBER 2016 GENERAL MARKET OVERVIEW Brisbane Adelaide Sydney Canberra Melbourne ELECTRIC NATURAL GAS © 2016 Viridian. All rights reserved. Unauthorized copying or reproduction of this product, in whole or in part, VIRIDIAN • AUSTRALIA MARKET GUIDE 2 is strictly prohibited. Market Snapshot The National Electricity Market (NEM) is the wholesale electricity market that delivers electricity to almost 10 million homes and businesses in Australia. Established in December 1998, it’s one of the largest geographically interconnected power systems in the world, covering a distance of approximately 4,500 kilometres through New South Wales, Queensland, South Australia, Victoria, Tasmania and the Australian Capital Territory. The aim of the NEM is to make sure electricity is available when it’s needed, in a cost effective and reliable way. There are three main participants in the NEM: • Generators, which are coal, natural gas and renewable power stations that sell electricity to the market. • Distributors, who own and manage the infrastructure (poles and cables) which bring the electricity to residential and business customers. • Retailers, who buy electricity from the market. They then sell electricity on to residential and business customers. Click Energy is an Energy Retailer in Australia. Out of the 10 million residential consumers in Australia, the following percentages have switched to a market contract:1 • Victoria: 88% • South Australia: 84% • New South Wales: 69% • Queensland: 46% What is a distributor? Distributors are a core part of the constant supply of electricity and gas into homes and businesses.