ANNUAL REPORT & ACCOUNTS 2018-19 (With highlights of the performance for 2019-20)

Price : ` 225

Bharat Sarkar Published by Directorate of Statistics and Economics Government of Ministry of Railways (Railway Board), , Rail Mantralaya Ministry of Railways (Railway Board)

INDIAN RAILWAYS

ANNUAL REPORT & ACCOUNTS 2018-19

(With highlights of the performance for 2019-20)

BHARAT SARKAR GOVERNMENT OF INDIA RAIL MANTRALAYA MINISTRY OF RAILWAYS (RAILWAY BOARD)

Contents

Organization Structure 2 Welfare, Development and 94 Empowerment of Women Apex Management 3 Review–Prospects 5 Facilities to Persons with 95 Disabilities Finance 8 Security 98 Freight Operation 14 Vigilance 102 Passenger Business 18 Promoting Hindi 104 Planning 35 North Eastern Region 106 Engineering 37 Public Relations 112 Railway Electrification 42 Railway Engineers Regiments 114 (Territorial Army) Signal and Telecom 51 Undertakings and other 117 Organizations Safety 56 Advisory Boards 143 Rolling Stock 62 Important Events 144 Material Management 70 Glossary 148 Research and Development 72 Summary of Audit Observations 150 provided by C & AG and ATNs Managing the Environment 77 Financial Statements and 153 Operating Statistics Personnel 85 ORGANIZATION STRUCTURE OF INDIAN RAILWAYS MINISTER OF RAILWAYS

MINISTER OF STATE OF RAILWAYS

RAILWAY BOARD CHAIRMAN RAILWAY BOARD

MEMBER MEMBER FINANCIAL STAFF TRAFFIC COMMISSIONER

MEMBER MEMBER MEMBER MEMBER MEMBER TRACTION S&T ROLLING ENGINEERING MATERIALS STOCK MANAGEMENT

DIRECTOR GENERAL/RHS DIRECTOR GENERAL/ RPF SECRETARY, RAILWAY BOARD

CPSE/CORP & ZONAL RAILWAYS PRODUCTION UNITS OTHER UNITS AUTONOMOUS BODIES/ (OPEN LINE) AUTHORITIES

GENERAL MANAGERS GENERAL MANAGERS GENERAL MANAGERS BCL 1. CENTRAL BSCL CHITTARANJAN CENTRAL ORGANIZATION FOR 2. EASTERN LOCOMOTIVE WORKS RAILWAY ELECTRIFICATION BWEL 3. EAST CENTRAL NF RAILWAY (CONST.) DIESEL LOCOMOTIVE CONCOR 4. EAST COAST WORKS DFCCIL 5. NORTHERN CAO (R)* 6. NORTH CENTRAL IRCON CENTRAL ORGANIZATION RAIL COACH FACTORY 7. NORTH EASTERN FOR MODERNISATION OF IRCTC KAPURTHALA 8. NORTHEAST FRONTIER WORKSHOPS (COFMOW) IRFC 9. NORTH WESTERN INDIAN RAILWAY KMRCL 10. SOUTHERN ORGANIZATION FOR KRCL 11. SOUTH CENTRAL MODERN COACH FACTORY, ALTERNATE FUELS (IROAF) RAE BARELI MRVC 12. SOUTH EASTERN DIRECTOR GENERAL 13. SOUTH EAST CENTRAL RCIL CAO (R)* 14. SOUTH WESTERN NATIONAL ACADEMY OF RITES INDIAN RAILWAYS, 15. WESTERN DIESEL LOCO RVNL 16. WEST CENTRAL MODERNIZATION WORKS DG & EX-OFFICIO GM RDSO, CRIS 17. METRO** RAIL WHEEL PLANT, BELA 18. SOUTH COAST# RLDA Note: Cabinet has approved re-organisation of the Board on functional lines with CRB & CEO plus 4 Members. The organogram will be modified as soon as the Cabinet decision is put into effect after following the laid down procedure. **METRO RLY, . *CHIEF ADMINISTRATIVE OFFICER (RAILWAYS) #New Zone approved by the Cabinet. Other preparatory work for notification is under process. 2 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Apex Management

Minister of Railways Piyush Goyal Minister of State of Railways Suresh C. Angadi Members, Railway Board Chairman V K Yadav Financial Commissioner Manjula Rangarajan* Member Engineering Vishwesh Chaube Member Rolling Stock Rajesh Agrawal Member Traction Rajesh Tiwari Member Staff Rajesh Tiwari* Member Materials Management P C Sharma Member Signal and Telecom Pradeep Kumar Member Traffic P S Mishra Secretary Sushant Kumar Mishra Directors-General Arun Kumar Railway Health Services H Pradeep Kumar General Managers, Zonal Railways Central Sanjeev Mittal Eastern Suneet Sharma East Central L C Trivedi East Coast Vidya Bhushan **Metro Suneet Sharma* Northern T P Singh North Central Rajiv Chaudhary North Eastern Rajiv Agarwal Northeast Frontier Sanjiv Roy North Western Anand Prakash Southern John Thomas South Central Gajanan Mallya South Eastern Sanjay Kumar Mohanty South East Central Goutam Banerjee South Western A K Singh Western Sanjeev Mittal* West Central Goutam Banerjee* General Managers, Production Units Chittaranjan Locomotive Works P K Mishra Diesel Locomotive Works Rajiv Agarwal* Integral Coach Factory Rahul Jain Rail Wheel Factory Rajiv Kumar Vyas Rail Coach Factory, Kapurthala Ravinder Gupta Modern Coach Factory, Rae Bareli V M Srivastava General Managers, Construction Units Northeast Frontier Railway (Construction) N K Prasad Central Organization for Railway Electrification Y P Singh Director-General National Academy of Indian Railways Gajanan Mallya* Director-General and Ex-Officio General Manager Research, Designs and Standards Organization Virendra Kumar Chief Administrative Officers (Railways) Central Organization for Modernization of Workshops A K Agarwal Diesel Loco Modernization Works Vivek Kumar Rail Wheel Plant, Bela Shubhranshu *Looking after. ** Metro Railway, Kolkata. (As on 10rd January, 2020)

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 3 4 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Review-Prospects

Results : 2018-19 Financial Performance The year 2018-19 ended with an excess of earning over expenditure to the tune of `3,773.86 crore which was appropriated to Development Fund (`750.00 crore) and Rashtriya Rail Sanraksha Kosh (RRSK) (`3,023.86 Monumental National flag at Central crore) Freight Operation 2017-18 2018-19 Absolute % age Variation Variation Revenue Originating 1,159.55 1,221.48 61.93 5.34 Tonnes (million) Revenue Net Tonne 692.92 738.52 45.60 6.58 Kms. (billion) Goods Earnings @ 1,13,523.53 1,22,580.31 9,056.78 7.98 (` in crore) @Excludes ‘other goods earnings’ such as wharfage, demurrage, etc. Passenger Business 2017-18 2018-19 Absolute % age Variation Variation Number of Passengers 8,286 8,439 153 1.85 carried(million) Passenger Kilometers 1,178 1,157 -21 -1.78 (billion) Passenger Earnings 48,643.14 51,066.65 2,423.51 4.98 (`in crore) ( 18) Engineering Works During the year 2018-19 the following Engineering Works were accomplished : 2018-19 (in km.) Construction of New Lines 479.54 Conversion to Broad Gauge 597.2 Track Renewal 4,181 Electrification 5,276 kms. of IR’s route was electrified during 2018-19. Safety, Signal and Telecom Details of consequential train accidents and train accidents per million train kilometres (an important index of Safety) during 2018-19 as compared to 2017-18 are given below : 2017-18 2018-19 Consequential Train Accidents 72* 59 Train Accidents Per Million Train Kilometres 0.06 0.05 Eco friendly garden at Ooty, SR *excluding

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 5 Following steps were taken for improving passenger amenities :

Provision 2018-19 (No. of Stations) Public Address System 5,206 Train Display Board 1,113 Coach Guidance System 583

Kathakali, the famous artform of Kerala painted on station wall at Palakkad Jn Operating Efficiency Some important efficiency indices for 2018-19 compared to 2017-18 were as follows:

Efficiency Index Broad Gauge Metre Gauge 2017-18 2018-19 2017-18 2018-19 Net tonne kms. per wagon per day 7,405 7,747 - - Speed (kmph) of all goods (all 23.3 23.2 - - traction) Percentage of loaded to total wagon km 64.4 64.9 - - Net load per goods train (tonnes) 1,762 1,738 - - Net tonne km per engine hour 17,205 16,571 - - Passenger vehicle km per vehicle per day 555 533 125 115 Materials Management Materials Management on IR is being progressively revamped with a view to reduce costs, storage, handling, insurance and dividend charges. Turn Night view of PL 690 vintage steam loco Over Ratio in terms of value of inventories to value of materials consumed at SR was 9% (without fuel) and 6% (with fuel) during 2018-19 as compared to 10% (without fuel) and 8% (with fuel) during last year. The disposal of condemned Rolling Stock and scrap arising was monitored closely. Managing the Environment Efforts are steadily being made to make Railway operations environment friendly and to bring down the adverse effects through adaptation of cleaner technologies, energy conservation measures, afforestation on vacant railway land, etc. Railway is utilizing wasteland and rooftops for setting up solar power plants. Concerted efforts are also being continued to eliminate use of wooden sleepers. Human Resource Development A number of initiatives were taken to improve the quality of training programmes for railway employees in order to improve productivity. In this direction, ‘National Rail & Transportation Institute’ (NRTI) has been set up as India’s first University focused on transport related education, multi disciplinary research & training in Vadodara, Gujarat. Industrial Relations and Personnel As on 31st March, 2019, IR had 12,26,865 regular employees as Niligiri Mountain Railway Meusum, SR against 12,70,399 as on 31st March, 2018 – a decrease by 43,534.

6 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Industrial Relations remained cordial during 2018-19. Productivity Linked Bonus equivalent to 78 days’ wages was paid to all non-gazetted employees (excluding RPF/RPSF personnel) for 2018-19. RPF/RPSF personnel belonging to Group C and D categories were sanctioned an ad hoc bonus equivalent to 30 days’ wages. Staff Welfare IR’s welfare schemes cover a wide spectrum of activities, viz., educational facilities and financial assistance to the children of Railway employees, handicraft centres for augmenting family income, financial New version WAP-7 loco of 160 kmph assistance in sickness, subsidized housing and canteen facilities at work places and medical cover for employees and their families during service and after retirement. Performance: 2019-20 (1st April, 2019-31st December, 2019) Passenger Business* During April-December, 2019-20, the number of originating passengers on IR was 6,278.95 million vis-à-vis 6,350.38 million during the corresponding period of 2018-19, registering a decrease of (-)1.12%. The Passenger earnings during this period was `39,487.10 crore up by `1,328.70 crore (3.48%) compared to the earnings during the corresponding period of the year 2018-19. Freight Operation** Loading of revenue-earning traffic for the year 2019-20 (upto December, 2019) compared to the corresponding period of last year, was as under: (Million tonnes) Commodity April to Dec., 2018 April to Dec., 2019 2018-19 2019-20 Coal 441.47 431.15 Raw material for plants 22.94 24.9 Except 18.20 19.11 Pig iron and finished steel 39.25 39.39 Iron ore 101.43 112.74 Cement 86.31 79.91 Food grains 28.42 27.69 Fertilizers 38.85 39.45 P.O.L (Mineral Oil) 31.83 33.06 Balance other goods 64.50 60.98 Total revenue earning traffic 850.26 843.48 *Based on Statement of Gross Earning on originating basis. **Based on Statement 7-A

Total freight earnings (including ‘Other Goods Earnings’ such as wharfage, demurrage, etc.) in the first nine months (April-December) of 2019-20 stood at `82,264.85 crore which shows a decrease of `3,064.26 crore (-3.59%) over the earnings in the corresponding period of the previous year.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 7 Finance

Results for 2018-19 Gross Traffic Receipts of the Railways went up from `1,78,725.31 crore in 2017-18 to `1,89,906.58 crore in 2018-19. Total Working Expenses increased from `1,75,834.22 crore in 2017-18 to `1,84,780.30 crore in 2018-19. After taking into account the miscellaneous transactions, the Net Revenue Receipts were `3,773.86 crore. There was no dividend payment during 2018-19 as per RCC recommendations, therefore the year ended with an excess of `3,773.86 crore which was appropriated to Development Fund (`750.0 crore) and Rashtriya Rail Sanraksha Kosh (RRSK) (`3,023.86 crore). The Financial Results for 2018-19 compared to 2017-18 are summarized as below: (`in crore) 2017-18 2018-19 Variation Capital-at-Charge(excluding MTPs and 2,71,275.73 2,95,151.86 23,876.13 Circular Railway, Udhampur-Baramula project and appropriation to SRSF) Investment from Capital Fund 53,449.91 53,449.91 - Total 3,24,725.64 3,48,601.77 23,876.13 Gross Traffic Receipts 1,78,725.31 1,89,906.58 11,181.27 Total Working Expenses 1,75,834.22 1,84,780.30 8,946.08 Net Traffic Receipts 2,891.09 5, 126.28 2 ,235.19 Miscellaneous Transactions(Net) -1,225.48 -1,352.42 -126.94 Net Revenue Receipts 1,665.61 3,773.86 2,108.25 Dividend Payable to General Revenues - - - Excess(+)/Shortfall(-) 1,665.61 3,773.86 2,108.25 Percentage of (a)Working Expenses to Gross Earnings 98.44 97.29 -1.15 (b)Net Revenue to Capital -at-charge and 0.51 1.08 0.57 investment from Capital Fund Capital-at-charge*(in paise) per NTKM 418 425 (+)07 *Includes Investment from Capital Fund. Revenue The Gross Traffic Receipts went up by `11,181.27 crore (6.26%) over the previous year. The break-up in terms of major sources is given in Statement IA of Financial Statements. Working Expenses The total Working Expenses during 2018-19 were `1,84,780.30 crore, an increase of `8,946.08 crore over 2017-18. Grant-wise distribution of Working Expenses is given in Statements IB and IC of Financial Statements.

8 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Balance Sheet: A summary of the Balance Sheet as on March 31, 2019 and variation over 2017-18, is as follows:

(` in crore) Assets As on Variation over March 31,2019 Previous year Block Assets 5,73,641.66 56,317.47 Funds with Central Government: (i) Reserve funds 1,905.94 (ii) Banking accounts 61,620.47 63,526.41 -3,210.43 Sundry Debtors, etc. 4,007.03 -68.29 Cash in hand 1,377.04 590.08 Total 6,42,552.14 53,628.83 Liabilites Represented by: Capital-at-charge* 3,35,241.43 Investment financed from internal sources, etc. 2,38,400.23 Total 5,73,641.66 56,317.47 Reserve Funds 1,905.94 -2,072.12 Banking Accounts:

(i) Provident Fund 38,115.46 (ii) Misc. Deposits 23,450.36 (iii) F. Loans and Advances 54.65 Total 61,620.47 -1,138.31 Sundry Creditors, etc. 5,384.07 521.79 Total 6,42,552.14 53,628.84 *Excludes `15,143.21 crore for MTPs, `1,026.98 crore for Circular Railways, `11,954.00 crore Appropriation to SRSF, `30,000.00 crore Appropriation to Rashtriya Rail Sanraksha Kosh (RRSK) and `15,107.03 crore Appropriation to Railway Safety Fund(RSF). *Includes `24,062.87 crore of investment in DFCCIL and `16,026.70 crore of Udhampur- Srinagar-Baramula Project (National Project). @ Excludes TWFA: `0.04 crore of DF, ` (-)0.02 crore of RSF and total `0.02 crore of TWFA.

Deferred Dividend Liability* This is a Contingent Liability and does not appear in the balance sheet. *Further, Railways has been exempted from payment of dividend since 2016-17. With merger of Railway Budget with Union Budget, the capital-at-charge of the Railway has been written off and consequently dividend liability also.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 9 Railway Capital Fund In pursuance of the recommendations of Railway Convention Committee (1991), as contained in their Second Report, Railway Capital Fund has come into operation from 1992-93. Appropriation to the Fund is from Revenue Surplus and it intends to finance expenditure on assets of capital nature. Investment made from the Fund upto 2018-19 was `53,449.91 crore. Station beautification at Palakkad Junction Reserve Fund Balances As per recommendations of Railway Convention Committee (1991), contained in their Second Report, the two existing funds, viz. Accident Compensation, Safety & Passenger Amenities Fund and Revenue Reserve Fund, have been restructured to accommodate expenditure on Safety and Passenger Amenity Works. Balance of the abolished Funds has, therefore, been merged with Development Fund. The position of the Funds as on March 31, 2019 compared to March 31, 2018 is as follows: (`in crore) Name of the Balance as Contribution Withdrawls Balance Fund on 1.4.2018 to Fund during during as on 2018-19 2018-19 31.3.2019 DRF* 712.09 500 534.03 718.03 DF* 583.09 750 1,108 248.36 CF* 359.87 0 0 380.56 Pension Fund* 1,973.7 44,880 46,718.23 196.11 RSF* 146.83 13,000 13,005.82 140.99 DSF* 193.02 0 0 204.11 RRSK 9.26 18,023.86 18,015.33 17.79 Total 3,977.86 77,153.86 79,381.41 1,905.95 *Includes `0.04 crore under DF & `-0.02 crore under RSF due to TWFA for the year 2018- 19 and also includes interest under DRF `39.97 crore, DF `23.22 crore, CF `20.69 crore, Pension Fund `60.64 crore and DSF `11.10 crore. The total balance in the Reserve Funds as on March 31,2019 was `1,905.95 crore, representing a decrease of `2,071.91 crore over the previous year. Cash Flow Finance generated through IR’s internal resources provided `54467.35 crore during the year 2018-19. The details of internal resource generation and utilisation of funds for financing the Plan outlay are shown in Statement IV of Financial Statements. During 2018-19, the total Plan investment was `54,467.35 crore (excluding MTPs, Circular Railways & National Projects). This was financed from Budgetary Support to the extent of `23,876.10 crore (exclusive of capital invested on MTPs & Circular Railways amounting to

10 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 `1,187.21 crore) The corresponding position during 2017-18 was that the total Plan investment was `54,318.56 crore (excluding MTPs, Circular Railways and National Project). This was financed from Budgetary Support to the extent of `22,126.55 crore (exclusive of capital invested on MTPs & Circular Railways amounting to `1,177.37 crore and `988.62 crore invested on Dividend free project Udhampur-Srinagar-Baramulla). The balance of the Plan investment was met from internal and extra-budgetary resources. During the year 2018-19, a decrease of the fund balance was to the tune of `2,071.91 crore to finance the Plan expenditure. Underslung MEMU, ICF Audit Objections IR had a total of 1,506 Audit Notes Part I, 2022 Special Letters and 3385 Audit Inspection Reports as on March 31, 2019 as compared to 1528, 956 and 4,988 outstanding respectively at the end of March 31, 2018. IR has a well-structured system of ensuring discussion and disposal of all audit objections, inspection reports, draft paras, etc. Tripartite meetings are held at various levels involving the Audit, Accounts and Executive Departments. The draft paras are also discussed at the highest levels between Railway Board and the Audit Department, and based on the replies given, many of them get closed. Summary of Audit Observations on the working of Ministry of Railways, as provided by C&AG for the year, is at page 150. Financial arrangement between the Railways and the Government Like other Ministries/Departments of the Union, the Ministry of Railways is an integral part of the Union Finance/Budget. Broadly, the revenue expenditure of the Railway is expected to be met from the revenue receipts of the Railways. The excess of revenue receipts over the revenue expenditure is put into the Railway Reserve Funds like Development Fund, Capital Fund, Rashtriya Rail Sanraksha Kosh (RRSK) and Debt Service Fund mainly for being used as internal resources for Capex. The Capital expenditure of the Railways is met from the Gross Budgetary Support from the General Exchequer, Extra Budgetary Resources from the market besides the internal resource generation. Investment by IRFC Since 1987-88, Indian Railway Finance Corporation Ltd. (IRFC), a wholly Government owned PSU under the administrative control of the Ministry of Railways (MOR), has been mobilizing market borrowings to finance capital expenditure in the Railways. Market funds raised by IRFC constitute Extra- Budgetary Resources (EBR) for Railway Plan and are invested in rolling stock and projects which are leased by IRFC to MOR. With the addition of new rolling stock financed in 2018-19, the fleet of assets leased by IRFC represent over 70% of all rolling stock in operation CLW produced first loco with aerodynamic on Indian Railways. Details of new rolling stock taken on lease from IRFC design capable to run at 200 KMPH

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 11 in 2018-19 and cumulative investment from this source are as under:

Category of Assets Rolling Stock taken on Rolling Stock under lease lease in 2018-19 at the end of 2018-19

Nos. Value Nos. Value (` in crore) (` in crore)

Electric Locos 605.00 7,154.38 5,603.00 46,204.85

Diesel Locos 102.00 1,169.12 4,747.00 41,991.39

Total Locos 707.00 8,323.50 10,350.00 88,196.24

Wagons 9,069.00 2,432.99 229,815.00 43,168.45

Coaches 5,598.00 13,298.59 57,370.00 61,266.33

Track Machines and 0.00 0.00 85.00 359.76 Cranes

Other Misc. Items 0.00 0.00 0.00 1,034.38

Total 24,055.08 1,94,025.16 On the assets taken on lease from IRFC, Railways pay lease rentals semi-annually in advance, to enable IRFC to service the debt. Quantum of lease rentals paid by MOR in 2018-19 was `18,571 crore, of which `8,707 crore constituted capital component and `9,864 crore interest component. IRFC also provided funding to the tune of `2078.49 crore in 2011-12 to meet capital expenditure in 90 doubling and 32 electrification projects in that year. The project assets to the extent funded are on lease from IRFC to MOR. MOR paid an amount of `297.48 crore as lease rentals in 2018-19 (`93.47 crore capital component and `204.01 crore interest component). IRFC has also been providing market funds to Limited (RVNL) to finance bankable railway projects under implementation by them.The amount of funds made available to RVNL till end of 2018-19 is `4,327.43 crore, including `1,046 crore in 2018-19. Funds are provided by MOR to RVNL to meet RVNL’s debt servicing obligations to IRFC (`509.23 crore in 2018-19). A new source of funding viz. Extra-Budgetary Resources (Institutional Finance) or EBR-IF has been introduced from FY 2015-16. EBR-IF funds are long term funds which are being deployed to finance throughput enhancement projects of Railways like doubling and electrification projects, which are otherwise not adequately funded due to resource constraints. The cumulative EBR-IF funds made available by IRFC to Railways till end of 2018-19 is `64,794 crore, including `27,434.10 crore in 2018-19. The amount of `27,434.10 crore provided by IRFC in 2018-19 includes `5,078.70 crore for National projects.

12 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Selected Financial Ratios S. No. Item Unit 2017-18 2018-19 (A) Financial Ratios 1. Operating ratio % Age 98.44 97.29 2. Rate of return on Capital % Age 0.51 1.08 3. Working ratio of IR % Age 92.5 91.9 4. Operating ratio with subsidy (Cost recovery) % Age 80.0 77.4 5. Operating ratio for Coaching (passenger) and Goods (Fright) i. Goods % Age 58.83 58.72 ii. Coaching % Age 181.20 192.49 6. Debt Servicing as percentage of OWE and as a percentage of Gross receipts. i. Debt servicing as percentage of OWE % Age 13.2 13.6 ii. Debt servicing as percentage of Gross Receipts % Age 9.5 10.0 7. Capex to Revenue ratio – Capex ( from internal generation ) / % Age 1.7 2.5 Revenue (B) Earning/Yield Ratios (Based on Apportion Earning) 8. Passenger yield/ PKMs In Paise 41.30 44.13 9. Fright yield/NTKMs In Paise 163.83 165.98 Productivity index i. Employee Productivity *611539 669252 ii. Infrastructure Productivity *6322773 6646180 (C) Asset Utilization 10. Utilization of Assets i. NTKMs per wagon per day -(BG) KMs 7,405 7747 ii. Wagon KMs per Wagon day -(BG) KMs 206.5 203.9 iii. Wagon turn around - BG In days 5.21 5.00 iv. Average Load per Wagon - BG Tonnes 54.5 60.8 (D) Operating Indices 11. Average speed of Goods Train – (BG) – All traction KM/hour 23.3 23.2 12. Infective percentage of Rolling Stock – (BG) i. Diesel Locos % Age 8.48 8.53 ii. Electric Locos % Age 6.80 7.11 iii. EMU Coaches % Age 12.2 14.4 iv. Passenger Carriages % Age 5.89 6.07 v. Other Coaching Vehicles % Age 6.44 5.18 vi. Wagons % Age 3.63 3.61 13. Specific Fuel Consumption ( Consumption per 1000 GTKMs) – (BG) i. Passenger service Diesel KLs. 3.53 3.74 ii. Goods services Diesel KLs. 2.01* 1.97 14. Specific Energy Consumption ( Consumption per 1000 GTKMs) – (BG) i. Passenger service- Electricity K.Wt. Hrs. 19.4* 18.9 ii. Goods services -Electricity K.Wt. Hrs. 5.89 5.83 15. Punctuality Index – Punctuality ( M/Exp. Trains) –(BG) %age 71.39 69.23 16. Accident per Million train Kilometers 0.06 0.05

*Revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 13 Freight Operation

In 2018-19, IR loaded 1,225.29 million tonnes of freight traffic of which 1,221.48 million tonnes was revenue-earning and 3.81 million tonnes of non-revenue earning and achieved total net tonne kilometers (NTKMs) of 739 billion as against 693 billion in 2017-18. The freight earnings went up from `1,17,055.40 crore in 2017-18 to `1,27,432.72 crore in 2018-19, Srilankan DEMU, ICF registering an increase of 8.87%. Commodity wise loading of revenue-earning traffic in 2018-19 as compared to 2017-18 was as follows: Commodity Tonnes carried (in millions) 2017-18 2018-19 Coal (i) for Steel Plants 56.27 59.05 (ii) for Washeries 0.29 0.09 (iii) for Power House 243.92 257.76 (iv) for public use 254.72 288.94 Total 555.20 605.84 Raw material for steel plants except iron ore 23.77 25.77 Pig iron and finished steel (i) from steel plants 35.47 31.82 (ii) from other points 18.89 22.17 Total 54.36 53.99 Iron ore (i) for export 8.19 5.62 (ii) for steel plants 86.60 89.02 (iii) for other domestic users 45.01 42.70 Total 139.80 137.34 Cement 112.96 117.34 Foodgrains 43.79 39.31 Fertilizers 48.53 51.83 Mineral oil (POL) 43.11 43.01 Container Service i) Domestic containers 11.12 11.91 ii) EXIM containers 42.82 48.26 Total 53.94 60.17 Balance other goods 84.09 86.88 Total Revenue earning traffic 1,159.55 1,221.48 AC Pantry Car, ICF

14 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Revenue-earning freight traffic for major bulk commodities/commodity groups in 2018-19 compared with 2017-18 was as follows : S. Commodity/ Tonnes originating Net tonne Earnings $ No. Commodity (in million) kilometers (` in crore) group (in million) 2017-18 2018-19 2017-18 2018-19 2017-18 2018-19 1 Coal 555.20 605.84 2,76,692 3,11,487 52,042.21 56,963.64 2 Raw material for 23.77 25.77 14,102 15,141 2,183.28 2,359.04 steel plants except iron ore 3 Pig Iron & finished 54.36 53.99 49,048 49,926 8,182.11 8,422.33 steel 4 Iron ore 139.80 137.34 43,807 43,323 8,801.71 9,376.99 5 Cement 112.96 117.34 63,954 67,818 9,613.34 10,165.60 6 Foodgrains 43.79 39.31 61,750 57,575 8,402.81 7,615.98 7 Fertilizers 48.53 51.83 42,035 46,834 5,744.11 6,348.24 8 Mineral oil (POL) 43.11 43.01 29,519 29,333 5,668.16 5,631.62 9 Container Services 53.94 60.17 53,703 57,882 5,192.31 7,369.20 10 Balance other goods 84.09 86.88 58,306 59,204 7,693.49 8,327.67 11 Total revenue 1,159.55 1,221.48 6,92,916 7,38,523 1,13,523.53 1,22,580.31 earning traffic $ Excludes ‘other goods earnings’ such as wharfage, demurrage, etc. Trend of revenue-earning freight traffic for the last 3 years is as follows: 2016-17 2017-18 2018-19 Tonnes originating (million) 1,106.15 1,159.55 1,221.48 Net tonne kms. (million) 6,20,175 6,92,916 7,38,523 Average lead (kms.) 561 598 605 Goods earnings $ (`in crore) 1,02,027.82 1,13,523.53 1,22,580.31 $ Excludes ‘other goods earnings’ such as wharfage, demurrage, etc.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 15 Freight Services – Structure and Rates The freight was rationalized in November, 2018 (w.e.f. 01.11.2018) with the following features:- a) Increase in freight rate of coal, Raw material for steel plants (RMSP), Iron & Steel, Iron ore, other goods @8.75%. b) No increase in freight of foodgrains, fertilizers, POL, sugar, salt, edible oils and cement. c) Increase in Haulage Charge per TEU of container traffic @5% (w.e.f.01.12.2018). Various initiatives were taken in 2018-19 which include 25% concession in movement of empty container, movement of CP Coke in Container, Issue of multiple Railway Receipts (RRs) for Container traffic, Revised Liberalized Automatic Freight Rebate Scheme, Simplification of weighment policy to encourage customer satisfaction & Freight Advance scheme. All policies launched in 2018-19 have further been extended upto March, 2020. Freight Marketing I. Procurement of goods rakes by inviting private investment (i) General Purpose Wagon Investment Scheme (GPWIS) : The scheme allows investment by End users, Public Sector Undertaking (PSUs), Port Owners, Logistics Providers and Mine Owners in General Purpose Wagons. The scheme permits eligible parties to invest in minimum of one rake of general purpose wagons for movement in any of the approved circuit(s) to carry any commodity. During the year 2018-19, approval has been accorded for 77 rakes, out of which two rakes have been inducted and are in operation. (ii) Liberalized Wagon Investment Scheme (LWIS): The scheme allows investment by End users (viz. producers, manufacturers and consumers of goods) in Special Purpose Wagons (SPW) and High Capacity Wagons (HCW). So far, approval has been accorded for procurement of 84 rakes, out of which 51 rakes have been inducted under the scheme. During the year 2018-19, approval has been given for two rakes and six rakes have been inducted. (iii) Special Freight Train Operator (SFTO) : The scheme allows investment in procurement of Special Purpose Wagons (SPW) and High Capacity Wagons (HCW) for transportation of non-traditional commodities like molasses, fly ash, edible oil, caustic soda, chemical, petrochemicals, alumina & bulk cement etc. So far, approval has been accorded for procurement of 28 rakes, out of which 07 rakes have been inducted under the scheme. During the year 2018-19, approval has been given for nine (9) rakes and one rake of BFNS( i.e. special Flat Wagons) has been inducted.

16 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 (iv) Automobiles Freight Train Operator Scheme (AFTO): The scheme permits procurement and operation of special purpose rakes by private parties in transportation of automobile sector. So far, approval has been accorded for procurement of 59 rakes, out of which 19 rakes have been inducted under the scheme. During the year 2018-19, nineteen (19) rakes have been approved and six rakes for automobiles traffic have been inducted. (v) Wagon Leasing Scheme (WLS): The Wagon Leasing Scheme (WLS) allows induction of rakes on lease basis through PPP route. As per policy, procurement of wagons through leasing route is permitted for only Special Purpose Wagons (SPW), High Capacity Wagons (HCW), General Purpose Wagons (GPW) and wagons for container movement. The leasing companies lease out rakes to end users, logistics service providers. So far, approval has been accorded for procurement of 137 rakes, out of which 40 rakes have been inducted under the scheme. II. Development of private freight terminals through private investment Private Freight Terminals (PFT) Policy - Private Freight Terminal (PFT) facilitates rapid development of a network of freight terminals with private investment. The focus of the policy is to provide efficient and cost effective logistics services with warehousing solution to end users. So far, proposals for development of 109 PFTs have been received, out of which 60 PFTs have already been notified/commissioned and these are operationalized. During the year 2018-19, 3 PFTs have been commissioned. Claims (A) The number of claims registered by Railways was 12,607 during the financial year 2015-16, 8,533 during the financial year 2016-17, 7,251 during the financial year 2017-18 and 5,777 during the financial year 2018-19. (B) The number of claims registered by Railways was 4,415 during the period of April-September 2016, 4,055 during the period of April- September 2017, 2,993 during the period of April-September, 2018 and 3,227 during the period of April-September, 2019. Measures initiated by Railways to prevent arising of claims are as under: 1. Escorting of Goods Train. 2. Insistence on provision of dunnage to protect flap doors wherever required to prevent leakage of sugar, pulses and oil seeds etc. 3. Proper marking and labeling of packages to avoid their loss/over- carriage. 4. Claims Inspectors are deputed on trains for monitoring and preventing over-carriage of parcels.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 17 Passenger Business

The profile of passenger traffic in 2018-19 as compared to 2017-18 is outlined below: Suburban Non-suburban 2017-18 2018-19 2017-18 2018-19 Passengers originating(millions) 4,665 4,784 3,621 3,655 Passenger kilometers (millions) 1,49,464 1,46,678 10,28,235 10,10,496 Average lead (kilometres) 32.0 30.7 284.0 276.5 Earnings (` in crore) 2,803.79 2,812.75 45,839.35 48,254.00 Average rate per passenger 18.8 19.2 44.6 47.8 kilometer (paise) The overall trend of passenger traffic in the last three years was as follow: Total suburban and Non-suburban 2016-17 2017-18 2018-19 Passenger earnings 46,280.46 48,643.14 51,066.65 (`in crore) Passenger journeys(millions) 8,116 8,286 8,439 Passenger kilometres(millions) 11,49,835 11,77,699 11,57,174 Average lead(kilometres) 141.7 142.1 137.1 Fare Structure There was no increase in passenger fares in 2018-19. The new fully air-conditioned Train – 18 (Vande Bharat Express) was introduced with higher speed, comfort and facilities. The improved features/amenities of coaches are one of the factors which are taken into account for fixation of fare structures of this train. New Brand of Trains (with additional facilities and special features) Vande Bharat (Semi High Speed Train 18): The fare structure of Vande Bharat (Semi High Speed Train 18) has been notified. The base fare of AC Chair Car is 1.4 times of the base fare of AC Chair Car of Shatabdi train and for EC Class 1.3 times of the base fare of EC Class of Shatabdi trains. Ticketless Travel During 2018-19, 21.31 lakh checks were conducted against ticketless/ irregular travel (including carriage of unbooked luggage). About 330.61 lakh cases of ticketless/irregular travel/unbooked luggage were detected and `1,375.55 crore were realized on this account. Punctuality The punctuality of Mail/Express trains (arriving at destinations on right time) during the year 2018-19 was 69% as per Integrated Coaching

18 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Management System (ICMS). This computer based on-line system was adopted from January 2009 for analyzing Punctuality Performance. Unit Revenue The average rate per passenger kilometer was 44.1 paise in 2018-19 as against 41.3 paise in 2017-18. Average revenue for different classes, was as follows: Earnings per passenger Earnings per passenger kilometer (paise) journey (in `) 2017-18 2018-19 2017-18 2018-19 Battery operated platform car service at a Railway Station Suburban(all classes) 18.8 19.2 6.0 5.9 Non-Suburban: AC Ist Class $ 285.2 278.8 1,726.5 1,576.2 AC Sleeper 160.1 166.2 1,341.4 1,294.3 AC 3-Tier 129.0 128.7 1,060.8 1,065.0 Ist class 59.7 68.6 56.7 61.1 AC Chair Car 141.6 142.4 562.6 541.6 Sleeper Class: (i) Mail/Express 47.0 49.2 405.9 400.3 (ii) Ordinary 40.5 41.5 115.1 102.8 Second Class: (i) Mail/Express 29.8 30.9 99.8 101.3 (ii) Ordinary 20.8 21.3 27.0 23.6 Total Non-suburban 44.6 47.8 126.6 132.0 $ includes Executive Class *Revised During the year 2018-19, Indian Railways introduced new trains, extended the runs and increased the frequency of existing trains, as given below: Trains Trains Frequency Total introduced extended increased Non-suburban 212 218 40 470 Suburban 54 81 0 135 Total 266 299 40 605 (Trains in singles) Catering Services Indian Railways provide approximately 12 lakh meals/services per day to cater to the needs of about 2.3 crore travelling passengers every day. Provision of catering services on Indian Railways is ensured through Pantry Cars (in 403 pairs of trains), Train Side Vending (TSV) on 909 trains, E-catering available on 325 stations with an average of 12,000 meals per day and Static Units at Stations. Static Catering Units include 643 Major Static Units (Food Plaza, Fast Food Units, Jan Ahaar, Cell Kitchen, Base Kitchens, Refreshment Rooms and Automatic Vending Machines) and 8,607 Minor Static Units (all stalls, trolleys) on Indian Railways. In addition, Bottle flaking machine at SWR there are 1,892 Water Vending Machines, 438 Multi Purpose Stalls, 1,133

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 19 Bookstalls, 159 Miscellaneous Stalls and 14 Bookstalls cum Chemist Corners operational at stations to ensure availability of items of travelling needs of passengers. In its endeavour to bring noticeable improvement in catering services on Indian Railways, a number of new initiatives have been taken during 2018-19 which include the following:

• 30 Base Kitchens/Kitchen Units have been upgraded during 2018-19 entailing civil works, electrical works and requisite kitchen equipments, reaching a total of 46 upgraded Kitchens. • CCTV Cameras have been installed in the upgraded Base kitchens/ Kitchen Units to monitor Kitchen activities on real-time basis with live streaming available on the IRCTC website as well as Rail Drishti. • QR code on food packets-All food boxes served in mobile (post-paid) and static unit to bear QR code or stickers giving details like MRP, name of contractor, weight, date of packing and symbol of veg/non-veg food item. Two Ketches have started putting QR Codes (NDLS & MMCT) Views of Kathgodam Railway Station • Hand held POS machines: To generate printed bill and invoice reflecting all details of transactions undertaken at catering units, hand held POS machines are being provided. Currently, 5,033 POS machines are in operation in 403 pairs of trains. In addition, 2,132 POS machines are operational on 2018 Static Units. • Awareness Campaigns for passengers like “No Bill – The food is for FREE”, 'No Tips’ stitched/displayed on uniforms etc. have been launched. Rail Tourism With the strength of being a Railway PSU, IRCTC specialises in rail tourism, and, at present, is the marketleader in this segment. The various tourism business segments of IRCTC include Luxury Train Tours Maharajas’ Express, Buddhist Circuit Special Train, Bharat Darshan Special Tourist Trains, Rail Tour Packages, International and Domestic Air packages, Land Tour Packages, Hotel booking, Cruise Packages, Customised and LTC tours and Event Management etc. IRCTC have its exclusive tourism portal, www.irctctourism.com for showcasing and booking of various tourism products in a single space. The Railway tourism Business of IRCTC during 2018-19 can be broadly classified into 1. Domestic Tour Packages a. Rail Tour Packages b. Holiday Packages c. Packages with Charter Train/Coaches d. Customised Tours

20 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 e. LTC tours f. Domestic Air Packages g. Educational Tours 2. Inbound Tourist Targeted Tours a. Maharajas' Express b. Buddhist Special Tourist Train Escalator at Mysuru Railway Station 3. Outbound Tour Packages 4. Mass Tourism a. Bharat Darshan/Aastha Tourist Trains b. State Special Tourist Trains c. Election Specials d. AC Tourist Trains e. Theme based Tourist Trains i. Ramayana Yatra ii. Unity Express iii. Samanatha Express iv. Ram 5. Other Tourism Activities a. Event Management b. Charter Train & Coach c. Hill and Heritage Charters d. Online reservation of Accommodation facilities e. Mobile Apps f. Tourism Portal g. Adventure Tourism h. Cruise Packages i. Heritage Tourism Some major Rail Tour Packages of IRCTC have been described below in brief:- 1. Domestic Tourism a) Rail Tour packages – This is a comprehensive package of IRCTC, where it offers an all inclusive Packages even with confirmed onward and return rail journey apart from other elements of a package such as road transfers, accommodation, meals and sight-seeing at reasonable rates. During 2018-19, a total of 9,606 passengers availed IRCTC tour packages. Cleanliness at Railway Stations on IR

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 21 b) Holiday packages – IRCTC also operates Holiday Packages (Land Packages) which includes road transfers, accommodation, meals and sight-seeing. During 2018-19, a total of 33,725 passengers availed IRCTC tour packages. c) Packages with charter coach and train – These are all inclusive packages like Rail Tour Packages, where the train travel is arranged through chartered coaches or trains by IRCTC. During 2018-19, IRCTC has operated 12 RTP with charter trains/ coaches and a total of 610 passengers availed services. d) Customized tour package- IRCTC’s flexibility in accommodating the demands of the customer is clearly demonstrated in customised tour packages. These packages are tailor-made as per the requirement of the tourists such as, budget, level of luxury, places of Interest etc. A total of 6,768 passengers availed IRCTC customised tour packages in the year 2018- 19. e) Leave Travel Concession (LTCs): Government of India authorised IRCTC as one among three PSUs for operating LTC tours. IRCTC offers general and customised LTC packages to Government employees. During the year, IRCTC arranged LTC package service to 57 passengers. f) Domestic Air packages Air packages are increasingly becoming more popular day by day due to limited time at the discretion of people for going on holidays. IRCTC operated packages from all the Zones to various destinations like Shirdi, Goa, Delhi, Tirupati, Gangtok, Darjeeling, Kalimpong, Andaman & Nicobar, Ladakh, Srinagar, Kashmir, Mumbai, Mysuru, Coorg, Bengaluru and more. During the year, approximately 4,527 passengers travelled in 270 domestic air package tours. g) Educational Tours IRCTC operates educational tours for students under its “travel to learn” scheme and has tie-ups with various State Governments as well as private schools for operating educational tours for their students. During 2018- 19, IRCTC provided education tour services to 3,09,863 students & teachers (including approx. 2.70 lakh students of local tours). 2. Inbound Tourist Targeted Tours a) Maharajas’ Express Maharajas’ Express has created a brand image for IRCTC in the field of luxury tourism in the international arena. Launched in the year 2010, the Maharajas’ Express has been awarded as the World’s leading Luxury Tourist Train consecutively from the year 2012 to 2018 at the World Travel Awards. Maharajas’ Express operates on 4 different itineraries out of which three itineraries are of 6 Nights/7 Days and one of 3 Nights/ 4 Days

22 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 which cover places like Udaipur, , Bikaner, Jaipur, Ranthambore, Agra, Khajuraho, and . The itineraries have been uploaded with departure dates on the special dedicated website of the train www.the- maharajas.com. During the year 2018- 19, total of 1,149 paid tourists (as against 1,040 under MoU target of 2018-19) availed the services of Maharajas’ Express in 32 trips. b) Buddhist Circuit Special Train: Started in the year 2007, the Buddhist Circuit Special Train completed 12 years of operation by IRCTC. This is a fully air conditioned train offering a 7 Nights and 8 Days package covering all major Buddhist Pilgrim locations in India and Lumbini in Nepal. The niche tourism product is mostly patronised by international tourists across the globe. During the year 2018- 19, IRCTC has operated 8 trips of Buddhist Circuit Special Trains and 408 tourists availed this train tour package. As a part of revamping the product and to generate more businesses in the coming years, a new modified tourist friendly LHB rake was introduced in December 2018. The new rake of Buddhist Circuit Train has International level features like Two Dining Cars, Vacuum Bio-toilets, Air Suspension springe, Security lockers, modified 2AC coaches with side seating facility, On-board housekeeping & security, CCTV camera security, accidental insurance facility, Foot massager & Small library, etc. The itineraries have been uploaded with departure dates on the website of the train www. irctcbuddhisttrain.com. 3. Outbound Tour Packages Realising the potential of the outbound tourist market in the country, IRCTC has started operating outbound tour packages to various tourist destinations across the world. During 2018-19, a total 4,164 tourists availed the outbound tours operated by IRCTC. 4. Mass Tourism a) Bharat Darshan/ Aastha Circuit Tourist Train: One of the most popular tourism products of IRCTC, Bharat Darshan Tourist Trains are special tourist trains tour packages offered by the company primarily targeting tourists common men. These trains operate from various cities across the length and breadth of the country on various circuits covering various tourist destinations. Attractively priced at ` 900/- per day per passenger + applicable GST for Non-AC Sleeper Class and ` 1,100/- per day per passenger + applicable GST for 3AC Class, the tour package is inclusive of rail and road travel, all meals, sightseeing and accommodation. Above all the tourists are also insured for an accidental claim upto a sum assured of ` 10 lakhs. During 2018- 19, IRCTC operated 99 trips of Bharat Darshan Tourist Trains and a total of 54,768 tourists availed the tour package of this special train. b) State Special trains IRCTC runs these special tourist train tours in collaboration with

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 23 various State Governments. The Government selects the beneficiaries of the tour package who are mostly senior citizens. These train tours cover various destinations of tourist and pilgrim importance across India. During 2018-19, IRCTC tied up with State Governments of , , & and operated the State Special trains for them. During the year, a total of 1,50,753 tourists availed these tours in 170 trips. c) Election Special Trains: IRCTC has been entrusted with the job of moving the Military and Para-Military forces for duty for the general and assembly elections from 2013-14 onwards. IRCTC has been nominated as Single window for booking and movement of Election Special Trains. During 2018- 19, IRCTC operated 248 trains for moving Para-military forces for assembly elections in the State of Madhya Pradesh, Rajasthan, Chhattisgarh and . d) Theme Based Tourist trains i) Ramayana Express: IRCTC has launched and operated four special tourist trains covering places of Lord Rama which is named as “Ramayana Express”. While one train was operated from Madurai in Tamil Nadu on 14.11.18, two were operated from New Delhi on 15.11.18 & 22.11.18 and the fourth one operated from Rajkot on 7.12.2018. The destinations covered are Ayodhya (U.P.), Nandigram, Sitamarhi, Janakpur, Varanasi, Prayag, , Chitrakoot, Nasik, Hampi and Rameshwaram, etc. These trains were operated as all inclusive tour packages and provided service to 1,884 passengers. ii) Unity Express: On the inauguration ceremony of statue of Sardar Vallabh Bhai Patel (Statue of Unity), Railways through IRCTC ran a special tourist train named “Unity Express” on 31.10.2018 to 11.11.2018. The package offered was all inclusive tour package ex- Rajkot cover places like Rameshwaram, Madurai, Kanyakumari, Trivandrum, Tirupathi, Shirdi and Shani Shingnapur. The train has provided services to 498 passengers. iii) Samantha Express: In memory of Dr. Bhimrao Ramji Ambedkar "Samantha Express Tourist Train" operated ex-Mumbai from 14.02.2019 to 24.02.2019 covered all the prominent places associated with his life and Lord Buddha. It was one of the most affordable all inclusive tour package, covering Chaityabhoomi (Mumbai) - Mhow () - Bodhgaya (Gaya)- Sarnath (Varanasi) - Lumbini (Nautanwa) - Kushinagar (Gorakhpur) - Deekshabhoomi (Nagpur). 553 tourists availed the tour. iv) Ram Sethu Express: Another unique tour package of IRCTC covering the temples situated in the state of Tamil Nadu. The package in the name of “Ram Sethu Express– Tamil Nadu Temple Tour” operated from 28.02.2019 to 03.03.2019 ex-

24 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Chennai (Tambaram Railway Station). This maiden temple tour provided an exclusive opportunity to witness rich architecture and history of these 18 temples of Tamil Nadu. The package has provided services to 228 numbers of passengers. 5. Other Tourism Activities a) Event Management: IRCTC has ventured into Event Management business has operated and organised various Conferences, Events and Incentive packages for Indian Railways, PSUs and other institutions. During FY 2018- 19, IRCTC has conducted and managed 9 Events and generated an income of ` 1.80 crores. b) Charter Trains and Coaches: IRCTC has operated 700 (142 trains & 558 coaches) charters in the financial year 2018-19 for various tourists groups. IRCTC has been nominated as Single Window agency for booking of FTR Train/ Coaches across India and a new online module has been developed and launched on 18.05.2018. Ministry of Railways has nominated IRCTC to give the single window booking facility for all trains and coaches on charter basis. A. Hill & Heritage Charters IRCTC actively promotes the 5 Hill Railways of India viz (NMR), Darjeeling Himalayan Railway (DHR), Kalka- Shimla Railway, Railway and Matheran Railway. IRCTC operates hill charters over Kalka-Shimla, Nilgiri Mountain Railway and Darjeeling Himalayan Railways UNESCO’s “World Heritage Sites”. IRCTC has recently launched packages for Kalakund, which is situated in the recently introduced Heritage section of Patalpani- Kalakund under Ratlam Division of Indian Railways. B. Online booking of Retiring Rooms at Stations and Hotel Booking: Railway passengers having confirmed PNR can now do online booking of retiring rooms across 498 Railway stations through IRCTC tourism portal. IRCTC also provides the facility of online booking of IRCTC hotels and Executive Lounges on its Tourism portal. IRCTC tied up with various reputed online Hotel consolidators for offering online hotel booking to customers. C. IRCTC Mobile Apps: In a step towards promoting digitalization initiative of Government of India, IRCTC has introduced user friendly travel and tourism mobile Apps. ‘IRCTC Air’ and ‘IRCTC Tourism’ mobile application were launched on 31st May 2016. The application for IRCTC App is already available for Android and IOS users. An integrated IRCTC app featuring Rail & Air ticketing and IRCTC Tourism has been released on 10.01.2017 named as “Rail Connect”. Till 31st March 2019, more than 1 crore downloads of IRCTC Rail connect

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 25 app have taken place and regular packages are being booked regularly on the app. A Mobile App has been developed on Android as well as iOS for Maharajas’ Express on 27.11.2018 to simplify the recording of guest feedback system and promotion of off-board excursions. App also has the feature of detailed itinerary, live tracking of train, etc. D. Tourism Portal : In the era of modern technology where internet, websites and apps are ruling the world, IRCTC has realised the potential of growing as an Online Travel Agency. IRCTC launched its tourism portal www.irctctourism. com in March 2007, and has been offering complete online travel solutions to the customers. The portal has won the “National Tourism Award” in the year 2008, “Website of the Year” for consecutive three years i.e. 2014, 2015 & 2016 by “Leisure & Travel” by MatrixLab and “Indian e-retail award” for consecutive four years from 2015 to 2018 by Franchise India. E. Adventure Tourism: IRCTC already launched Adventure Tour packages. First of its kind of Biking tours to Meghalaya from Bengaluru is operated on 08th July’ 19 and second from Delhi will be operated in future. F. Cruise Packages: IRCTC launched and operated its first Cruise package on 24.06.19. IRCTC is focusing on launching packages with Cruise liners for major cruise packages across Globe. IRCTC will block seats/ rooms in Cruises and sell them at Domestic & International level. Passenger Amenities: The allocation under the Plan Head “Passenger Amenities” in 2018- 19 was `5,157.86 crore (Budget Estimate) and `5,910.71 crore (Revised Estimate). 1,253 stations have so far been identified for development under the Adarsh Station Scheme up to June,2019,out of which 1,121 stations have already been developed. During the Year 2018-19, 222 stations were provided with water coolers, 75 stations were electrified and 130 passenger lifts and 165 escalators were provided at Railway stations. Customer Care Indian Railways is imparting training to staff which includes frontline staff with a view to improve their inter-personal skills and to equip them to deal with the rail customers in a better manner. This training is being imparted at New Delhi, Howrah, Mumbai and Secunderabad in a decentralized manner. Accordingly, Northern, Eastern, Central and South Central Railways will conduct the Customer Care Training at these locations for their nominated Railways. The training aims at increasing the performance level of employees by sensitizing them to the needs of the customers. This

26 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 also helps in improving the customer interface of the Indian Railways. Passenger Reservation System(PRS) Passenger Reservation System (PRS) is running at more than 3,443 locations, and is handling more than 3,000 trains. The locations include non-railhead centers. Computerized reservation terminals have been expanded in remote corners through India Post PRS centers as well as non railhead PRS facilities have been extended through State Government and local bodies. In addition, the facility of e-ticket has been made available for all Mail and Express trains through www.irctc.co.in website. The progress of proliferation of PRS locations over the years is as indicated below:

No. of locations with PRS facility 08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 18-19 1,721 2,061 2,355 2,829 3,019 3,146 3,201 3,350 3,422 3,384 3,443 Unreserved Ticketing System (UTS) A pilot project was sanctioned for Unreserved Ticketing System (UTS) in 2002-03 and a nationwide project in 2003-04, UTS is now functioning at about 6,382 locations on Indian Railways. This covers most of the important stations of IR. The progress of proliferation of locations over the previous years is as indicated below: No. of locations with UTS facility 08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 18-19 2,101 3,614 4,739 5,256 5,619 5,778 5,835 5,860 5,979 6,000 6,382 Automatic Ticket Vending Machines(ATVMs)/Coin-cum-Card Operated Automatic Ticket Vending Machines (CoTVMs) So far more than 4000 ATVMs and CoTVMs have been installed over Indian Railways. The ATVMs facilitate purchase of unreserved tickets, platform and recharging of season tickets by the passenger by way of touch screen facility. Thus queuing at the counters is significantly reduced during the rush hours. Some Special Features of Ticket Booking on Indian Railways a) E-Ticketing system E-ticketing has been one of the most passenger- friendly initiatives of Indian Railways, as it obviates the need to come to Railway reservation counters. Passengers who have booked e-tickets can either take a print-out of the Electronic Reservation Slip (ERS) or can display the Short Message Services(SMS) sent by IRCTC containing all vital details to the on-board ticket checking Staff for undertaking travel in reserved classes subject of appearance of passengers’ name in the reservation chart and carrying of any one of prescribed proofs of identity in original. Owing to convenience offered by e-ticketing, the share of e-ticketing has consistently increased over the years and accounted for approximately 70% of the total reserved tickets booked during 2018-19.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 27 b) Unreserved ticket booking through mobile phone The UTSONMOBILE APP has been launched to promote Cashless transaction, Contact less ticketing and enhanced customer convenience. It aims to obviate the need for passengers to wait in queues at the ticket booking counters for purchasing the unreserved tickets and thereby facilitate seamless booking of unreserved tickets- journey, season tickets & platform tickets. Payment can be made through either Railway wallet (R-Wallet) (created with zero-balance upon successful registration & linked with the mobile number) or through other digital modes like i.e. debit card, credit card, net-banking, UPI through payment aggregators viz. Paytm, Mobikwik and Free charge. c) Mobile Application-Rail Connect An Android based mobile App ‘IRCTC Rail Connect’ has been launched in 2017 for booking of reserved tickets. d) SMS Alerts In order to facilitate passengers, SMS alerts are sent to passengers informing about train running status, train cancellation, train delay for more than one hour, train diversion, rescheduling, restoration etc. as well as pre- chart and post-chart PNR status of passengers. The SMS alerts are sent to those passengers who have given their mobile number at the time of booking of tickets. e) Full Tariff Rate Booking Of Train/Coaches Online booking of train/coaches on Full Tariff Rate (FTR) through single window booking system by IRCTC. W.e.f. 18.05.2018 except FTR booking for Para military forces/defence forces and election specials, all other special trains/coaches are now booked on FTR. e) Conversion of AC 3 Tier Coaches As AC Chair Car During Day Time on Specific Sections The power has been delegated to Principal Chief Commercial Managers (PCCM) of Zonal Railways to identify specific trains on specific sections and with the approval of General Managers may declare requisite number of AC-3 tier coaches to be deemed as AC Chair Car during day time. Such facility shall be provided only over the section where there is lack of demand in AC-3 tier. f) Rationalisation Of Flexifare Sheme Flexi fare scheme in Rajdhani, Shatabdi & Duronto Trains has been rationalized as under:- i) Flexi fare has been discontinued from 15 trains. ii) Discontinuation of flexi fare scheme from 32 trains during pre defined lean period of 3months ( February, March & August) iii) Maximum cap of flexi fare scheme has been reduced to 1.4 times in all flexi fare applicable classes. iv) Graded discount has been introduced in flexi fare trains, where class-

28 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 wise occupancy is less than 60%, 4 days prior to scheduled departure of the train as under:- Occupancy Discount Up to 70% 20% on last fare 70 to 80% 10% on last fare Above 80% Nil g) Linking of Two PNRs to Facilitate Rail Passengers in Case of Mis-Connection of Trains To facilitate the passengers, it has been decided to allow linking of two PNRs for connecting journey for both e-ticket and PRS counter tickets or combination of both, without giving any telescopic benefit. This is facilitating rail passengers for cancellation of tickets and refund of fare for connecting journeys in case of misconnection of train due to late running of first train. h) Information on Status of Booking First reservation chart is finalized automatically 4 hours before the scheduled departure of the train so that the waitlisted passengers can come to know about the final status of their bookings. Thereafter, the available accommodation, if any, can be booked across any computerized PRS counter or through internet. Second reservation chart is prepared between 30 minutes to 5 minutes before the scheduled/rescheduled train departure. Remaining berths if any, are transferred to the next remote location. The passenger gets SMS on his registered mobile number indicating the coach and berth number allotted. i) Alternate Train Accommodation Scheme –“ Vikalp” With a view to provide confirmed accommodation to waitlisted passengers and also to ensure optimal utilization of available accommodation, a scheme called Alternate Train Accommodation Scheme – VIKALP has been implemented. Under this scheme, Waiting list passengers can give choice, at the time of booking ticket, to opt to travel by alternate train in case the berth is not confirmed after preparation of the chart. j) Station Ticket Booking Agent (STBA) To facilitate ticket booking, ‘Station Ticket Booking Agents’ are engaged to issue unreserved tickets at ‘E’ Category stations. k) Yatri Ticket Suvidha Kendra (YTSK) With a view to expanding the facilities for issuing of tickets (both reserved and unreserved), public private partnership was allowed in establishment and operataion of computerized PRS-cum-UTS terminals at centers called YTSK. l) Online concessional ticket booking facility to Divyangjan The scope of internet ticketing has been expanded to provide online concessional ticket booking facility to Divyangjan. m) Booking of Foreign Tourists through Internet upto 365 Days in Advance With a view to provide confirmed reservation to foreign tourists

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 29 through internet (e-ticketing), they are allowed to book accommodation in Executive Class/1st AC/2nd AC Class in all trains upto 365 days in advance. The facility is available upto the time of opening of reservation in the train as per Advance Reservation Period. Thereafter, the Foreign Tourists can book ticket against Foreign Tourist Quota which has been earmarked in certain mail/express trains based on demand pattern. n) Facility of Online Change of Boarding Point Introduced for e-Tickets For the convenience of passengers, the online facility of change of boarding point upto the time of preparation of first reservation charts has been extended both for the tickets booked through internet as well those booked through computerized Passenger Reservation System(PRS) counters. This facility is also available through 139 and across PRS counters (during working hours of PRS centers). In case of change of boarding point short of 24 hours, no refund is permissible in normal circumstances. Coaching Vehicle i) Manufacture of Train sets Semi High Speed Self Propelled Train-set was manufactured by Integral Coach Factory/Chennai with indigenous efforts, termed Train-18. First such rake was introduced between New Delhi and Varanasi. The Train-18 has contemporary features as per global standards. ii) Increasing production of LHB coaches There is large scale proliferation of technologically superior Linke Hofmann Busch (LHB) coaches, which have better riding, aesthetics and safety features as compared to conventional Integral Coach Factory (ICF) coaches. The production of LHB coaches in Production Units has continuously increased over the years: 1,469 LHB coaches in 2016-17, 2480 LHB coaches in 2017-18 and 4,429 LHB coaches in 2018-19. The Production units of Indian Railways have started producing only LHB coaches from financial year 2018-19. iii) Focus on amenities for unreserved passengers a) Antyodaya Train Service These are long distance fully unreserved train comprising of LHB general second class coaches with vestibules. These have additional facilities like cushioned luggage racks, additional hand hold in doorway area for the comfort of standing passengers, provision of J hooks near longitudinal luggage racks for hanging carry bags, enhanced number of mobile charging points, Fire extinguishers with anti-theft arrangement, more pleasing colour scheme for interior and exteriors, provision of MU cable in each coach for running train service with loco at both ends. 21 Antyodaya rakes have been turned out by Production Units during 2016-17, 2017-18, and 2018-19.

30 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 (b) Deen Dayalu coaches General second class coaches for unreserved passengers with additional facilities like Cushioned luggage racks, Additional hand hold in doorway area, provision of J hooks for hanging carry bags, Bio-toilets, Enhanced mobile charging facility, Water level indicator, Pleasing Interiors, Improved exterior colour scheme and polymerized floor coating in toilets. 1342 Deen Dayalu coaches turned out by Production Units so far. (i) Focus on improving amenities for reserved passengers (a) Humsafar Trains Humsafar trains having additional amenities in the coaches have been introduced for providing comfortable Air-Conditioned III Tier travel. Following major features have been introduced:- GPS based Passenger information system, Passenger announcement system, Dust bins in each bay, 4 lane coffee vending machine, improved aesthetics and pleasing colour scheme, Closed-Circuit Television (CCTV) based surveillance system, Integrated Braille displays etc. 32 Humsafar rakes (9 rakes in 2016-17, 10 rakes in 2017-18 and 13 rakes in 2018-19) have been turned out by Production Units so far. (b) Tejas trains These ultra modern trains have following major distinguished features: Automatic entrance doors, Infotainment system (LCD Screens), Passengers Information display system (Electronic Reservation chart System), GPS based Passenger information system, Fire and Smoke detection system, Superior toilet fittings, Sealed vestibules, LED lights, CCTV, Aesthetically pleasing colour scheme etc. 5 Tejas rakes (1 rake in 2017-18 and 4 rakes in 2018-19) have been turned out by Production Units. (c) Uday trains Utkrisht Double Decker Air-conditioned Yatri (UDAY) trains have been conceptualized as double-decker rakes with improved amenities such as a dedicated vending machine with dining facilities in each of the four coaches in the rake, Decorative vinyl wrapping on both exterior and interior of the coach, Water borne solar reflective coating on the roof and PU painting on the end walls, High quality and high aesthetic passenger friendly fittings in the toilets, Defused LED lighting, Powder coated seat frames and snack tables, Aesthetically designed seat covers, All luggage racks are spray painted for aesthetic look, all foot steps are buffed and powder coated, Vynatile floor provided with clear coat, All stainless steel items like passage door, vestibule door, moldings etc., are buffed, PIS and infotainment system with Wifi, 7 dedicated LCD screens provided in coach and Dining table and chairs in middle deck etc. One Uday rake was introduced in service between Bengaluru City – Coimbatore (Train No.22665/56) in June’18. (ii) Focus on improving safety in new manufactured coaches Instructions have been issued for provision of following items in

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 31 coaches during manufacturing at Production Units to improve the safety features of these coaches: (1) Fire detection and suppression system in all newly manufactured Power Cars and Pantry Cars. (2) Fire and Smoke detection system in all newly manufactured AC coaches. (3) Double Acting AC compartment doors in all newly manufactured AC coaches. Upgradation of rakes under ‘Project Swarn’ E-Leather Seats (4) Fire extinguishers in all newly manufactured coaches. (5) Automatic plug type doors in all newly manufactured Humsafar and Uday train coaches. (iii) Improving interiors of Coaches (a) Project Swarn Project Swarn was started to upgrade the condition of Rajdhani and Trains, with the objective of significantly improving the passenger experience across 9 dimensions which include coach interiors, toilets, onboard cleanliness, staff behavior, catering, linen, punctuality, security, on-board entertainment and Real time feedback is also a part of Project Swarn. Initially, 29 trains with 41 rakes were targeted to be upgraded, which was successfully completed in Oct.,2018. Later on, it was planned to cover all Rajdhani and Shatabdi Express trains under Project Swarn. Work in 55 rakes has already been completed. Work in balance 12 rakes shall be completed in 2019-20. (b) Upgradation of rakes of Mail/ Express trains (Project Utkrisht). Project Utkrisht has been launched to improve condition of 66 important identified Mail/ Express trains, consisting of 140 rakes in first phase. As a part of this project improvement in coach interior, coach exterior, toilets, lighting and passenger amenity items are carried out. Under Project Utkrisht, 90 rakes have already been refurbished in 2018-19. Phase II of Project Utkrisht has also been sanctioned in which 500 rakes of mail express trains will be covered. (iv) Quick Watering Facilities For effective enroute watering of train within 10 minutes, 16 stations have been provided with Quick Watering Facilities in 2018-19 and work is in process to cover all important train watering stations with this facility. (v) Automatic Coach Washing Plants For better and quick exterior washing of trains, Automatic Coach Washing Plants have been provided at 12 locations and work is in process to cover more location in 2019-20.

32 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Cleanliness and Hygiene Cleanliness on Trains : 1. Intensive mechanized cleaning of coaches Mechanised cleaning of coaches is being carried out in the coaching depots through professional agencies. Heavy duty machines such as high pressure jet cleaners, floor scrubbers, vacuum suction cleaners etc. are deployed for the purpose. 2. Clean Train Stations (CTS) scheme ‘Clean Train Station’ Scheme is provided for limited mechanized cleaning attention to passing through trains during their halts at selected stations enroute. 3. On Board House Keeping Service (OBHS) On Board House Keeping Service has been prescribed in all Rajdhani, Shatabdi, Duronto and other important long distance Mail/Express trains Upgradation of rakes under ‘Project Utkrisht’ New scheme exterior painting for cleaning of coach toilets, doorways, aisles & passenger compartments during the run of the trains. This scheme had been implemented in 1213 pairs of trains till end of the year 2018-19. The Scheme is further planned to be extended to cover all long distance Mail/Express vestibuled trains excluding purely overnight trains. 4. ‘Clean My Coach’ / ‘Coach Mitra’ service “Clean My Coach’ service was introduced in 2016 in OBHS trains. As per the scheme, for any cleaning requirement in the coach, passenger sends a Short Message Service (SMS) on a specified mobile number which is immediately acknowledged along with a code. A message is also sent by the server to the mobile number of On Board Housekeeping Service (OBHS) staff travelling on the same train along with the details of the passenger such as coach number, berth number. OBHS staff contacts the passengers and carries out the cleaning work as per demand. Scope of ‘Clean My Coach’ has been extended to provide ‘Coach Mitra’ service in about 1037 pairs of trains till March 2019 for providing single window assistance to train passengers regarding cleanliness, linen, disinfestation, watering and petty repair. 5. Automatic Coach Washing Plants : Automatic Coach Washing Plants have been set up at 12 stations in 2018-19 and 15 more have been ordered to be set up in 2019-20. 6. Setting up of mechanized laundries for washing of Linen To improve upon the quality of washing of linen supplied to the passengers in trains, Indian Railways are setting up mechanized laundries at major coaching depots. 61 such laundries have been commissioned by the year 2018-19. Action is underway for setting up laundries at other identified locations.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 33 Cleanliness at Stations : • Provision of Integrated Housekeeping Contracts at major stations, award of rag picking / garbage disposal contracts at 1280 stations. Mechanized cleaning being done at 910 stations. • Concrete washable aprons on platform tracks are provided to facilitate clearing of night soil on platform lines by washing with water jets. • Provision of clean and hygienic toilets: pay and use toilets at more than 880 stations and deluxe Pay & Use toilets at 80 stations. • Third party survey to assess Cleanliness standards of major railway stations is being done periodically. • Enforcement of Indian Railways (Penalties for activities affecting cleanliness at railway premises) Rules, 2012 has been intensified. More than 4.4 lakh persons have been penalized and a fine of `5.8 crore approx has been realized during 2018-19. • Use of CCTVs is being extended for monitoring cleanliness work at major Stations.Currently at 370 stations • Social / Charitable Organisations / NGOs have also been associated in periodic cleanliness / awareness drives at about 70 railway stations. • Railways have taken up a pilot project for disposal of Municipal Solid Waste (MSW) being generated at major railway terminals in an environment friendly manner including segregation of waste and conversion of bio-degradable waste to energy (bio-methanation) with placement of separate dustbins for dry and wet waste. • At present 166 plastic bottle crushing machines are installed at 128 stations.

Brahamaputra mail passing through Green

34 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Planning

In the year 2018-19 the following assets were acquired:- S.No. Heads In Numbers 1. Wagons (BLC+ Private Wagons) 9,535 2. Locomotives 779 3. Coaches including 5,160 EMUs 708 632 Bridge Construction Noney Bridge, Imphal DMUs 83 In addition, the following works were accomplished: S.No. Heads In Kms. 1. New lines 479.54 2. Gauge Conversion to BG from MG/ 597.2 NG 3. Double/Multiple lines 2,519.44 4. Route Electrification 5,276 5. Track renewals (both primary and 4,181 secondary renewal) The Plan allocation (Revised Estimates) and Actual Net Expenditure for 2018-19 compared with 2017-18, were as follows: Plan Head (` in crore) 2017-18 2018-19 (Prov.) Allocation Actual Net Allocation Actual Net (R.E.) Expenditure (R.E.) Expenditure CIVIL ENGINEERING 1 New Lines @@22,157.90 8,195.19 !25,315.39 9,395.53 (Construction) 2 Gauge Conversion ##2,803.65 2,880.11 @3,486.56 4,055 3 Doubling $$16,758.79 11,240.33 #17,254.19 15,168.33 4 Traffic Facilities- Yard %%3,275.60 1,224.84 $2,522.10 1,146 Remodeling and Others 5 Road Safety Works - 674.95 536.79 742.61 678.45 Level Crossings 6 Road Safety Works **6,028.73 3,175.77 ^6,637.28 3,522.22 - Road Over/Under Bridges 7 Track Renewals 7,834.37 7,727.71 8,471.63 8,241.66 8 Bridge Works 700.50 448.73 509.05 528.27 9 Staff Quarters 223.03 250.67 274.79 283.39 10 Amenities for Staff 202.27 209.58 271.20 223.24 11 New Lines (const.)– ββ1,000.00 988.63 ?1,150.00 1,879.87 Dividend free Projects TOTAL 61,659.79 36,878.35 66,634.80 45,122.66 MECHANICAL 1 Rolling Stock ^^29,567.19 20,139.29 %32,079.11 28,108.17 2 Leased Assets–Payment 8,000.00 7,979.82 9,112.92 9,111.51 of Capital Component 3 Machinery and Plant 460.40 367.91 441.86 436.34 4 Workshops including ££2,196.71 1,385.67 <1,748.92 2,006.60 Production Units TOTAL 40,224.28 29,872.69 43,382.81 39,662.62

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 35 ELECTRICAL ENGINEERING 1 Electrification Projects ~~5,031.65 3,769.99 &7,016.50 5,931.32 2 Other Electrical Works !690.15 166.36 *1,199.00 249.85 excl. TRD 3 Traction Distribution 468.84 351.61 359.80 351.00 Works TOTAL 6,190.64 4,287.96 8,575.30 6,532.17 SIGNAL and TELECOMMUNICATION 1 S and T Works 2,030.70 1,255.63 1,256.24 1,537.02 TOTAL 2,030.70 1,255.63 1,256.24 1.537.02 OTHERS 1 Computerization 301.48 154.65 227.97 174.37 2 Railway Research 34.86 21.35 18.76 23.68 3 User’s Amenities Σ Σ 2,470.62 1,286.62 >5,910.71 1,585.76 4 Investment in PSUs 702.00 0.00 1,874.00 2,904.00 5 Investment in 5,227.10 4,887.99 9,377.00 9,774.36 non-Government Undertakings including JVs/SPVs 6 Other Specified Works &&294.11 272.98 261.98 288.16 7 Training/HRD 116.43 0.00 89.97 56.43 8 Inventories 250.00 157.07 250.00 270.32 9 M.T.Ps. 598.00 794.18 997.98 1,163.97 TOTAL 9,994.60 7,574.84 19,008.37 16,241.05 GRAND TOTAL 1,20,100.00 “79,869.47 1,38,857.52 ``1,09,095.52 Revised Estimates (2018-19) ! Includes `385 crore under EBR (IF) and `16,930 crore under EBR (PPP). It also includes `2,788 crore for National Project & Projects of National projects. @ Includes `1,736.60 Crore under EBR (IF). It also includes `310 crore for National Project. # Includes `1,046 crore under EBR (BOND) & `157.82.31 crore under EBR (IF). $ Includes `25.81 crore under EBR (IF) and `1,570 crore under EBR (PPP) . % Includes `26,482.96 crore under EBR (Bonds) & `2,000 cr under EBR (PPP). ^ Include `2,000 cr under EBR (PPP). & Includes `7,026.44 crore under EBR (IF). * Includes `1,000 crore under EBR (PPP). < Includes `61.92 crore under EBR (IF). > Includes `3,500 crore under EBR (PPP). ? Provision for Srinagar-Baramulla national projects.

Revised Estimates (2017-18) @@ Includes `2,23.86 crore under EBR (IF) and `14,174 crore under EBR (PPP). It also includes `3,139 crore for National Projects & Projects of National Importance. ## Includes `759.24 under EBR (IF) and `650 core for National Projects. $$ Includes `85.46 crore under IRFC (BOND) `14,186.56 under EBR (IF) and `1,267 crore under EBR (PPP). % % Includes `73.60 crore under EBR (IF) and `1,900.00 crore under EBR (PPP). ** Includes `2,029 crore under EBR (PPP). ßß Provision for Udhampur-Srinagar-Baramulla New Line. ^^ Includes `24,700.54 crore under EBR (IRFC) and `2,100 crore under EBR. ££ Includes `37,91 crore under EBR (IF) and `1,000 crore under EBR (PPP) . ~~ Includes `5,032.83 crore under EBR (IF). !! Includes `530 crore under EBR(PPP). ∑∑ Includes `1,000 crore under EBR(PPP). && Includes `100 crore for Nirbhaya Fund.

Actual Net Expenditure (2017-18 and 2018-19) “ Excluding actual expenditure of `22,116.00 crore under EBR (PPP) during 2017-18 `` Excluding actual expenditure of `24,281.14 crore under EBR (PPP) during 2018-19

36 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Engineering

During 2018-19, track of 597.2 km. was converted from MG/NG to BG, 479.54 kms new lines were constructed and 2,519.44 km of double/ multiple line were completed.The details of the same are given below: Gauge Conversion During 2018-19, 597.2 kms of track was converted from MG/NG to BG as detailed below: Railway Section Km. Raxaul-Sikta-Narkatiaganj 42 Jaynagar-Janakpur-Kurtha 34 East Central Railway Saharsa-Garhbaruwri 16 Banmankhi-Barhara kothi 16 Sakri-Mandan Mishra 11 Gonda-Bahraich 60 Aishbagh-Sitapur 88.6 North Eastern Railway Mandhana-Brahmavart 7.2 Sitapur-Lakhimpur 46 North Western Railway Palsana-Ringus 23 South East Central Kelod-Patansaongi-Itwari 47 Railway Bhimal Gondi-Kelod 45 Southern Railway Pattukkottai-Tiruturaipundi-Thiruvarur 76 Asarva-Rakhiyal 42 Western Railway Rakhiyal-Himatnagar 43.4 Total 597.2 Doubling During 2018-19, 2,519.44 Kms of double/multiple lines track were completed. New Lines During 2018-19, 479.54 Kms. of new lines have been completed on the following sections:- SN Railway Section Km. 1 Central Railway Belapur - Kharkopar 25 2 Narayandoh-Solapurwadi 23 3 East Coast Railway Balangir-Bhainsapalli 18.203 4 East Central railway Balumath-Shivpur 25 5 Biraul-Harnagar 8 6 Kanwar-Maheshmunda 25.3 7 North Eastern Railway Maharajganj-Masrakh 36 8 Northeast Frontier Teteliya-Kamalajari 10 Adavali Rail panel pulling is in progress SR Railway

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 37 SN Railway Section Km. 9 Bogibeel Bridge and North & South Bank 48.60 10 Santir bazar-Beldnia 10 11 Bathnaha - Nepal Custom Yard 8 12 Haldibari - International Border 3 13 Alamganj-Bilasipara 28 14 Northern Railway Amb Andaura-Daulatpur 16 15 South Central Railway Obulavaripalli-Venkatachalam 80 16 Telapur-Ramachandrapuram (MMTS) 5.337 17 Nandyal Jn Cabin-Nandyal 2.1 18 South East Central Bhanupratappur-Keoti 8 Railway 19 South Eastern Railway Dhutra connection (3 Km) 3 20 South Western Railway Chikkabenakal-Gangavathi 13 21 West Central Railway Jhalawar-Jhalarapatan 7 22 Western Railway Moti sadli-Airajpur 26 23 Patan-Bhildi 51 Total 479.54

Track Renewal During 2018-19, 4,181 kms in Complete Track Renewal (CTR) units of track renewal was carried out. The year-wise details of Track Renewals done and expenditures incurred thereon are as under: Year Gross expenditure (`in crore) Track Renewal done (Kms.) 2016-17 6,397.97 2,487 2017-18 8,884.16 4,023 2018-19 9,690.05 4,181 One Complete Track Renewal (CTR) units comprises of one km of Through Rail Renewal (0.5 CTR units) and one km of Through Sleeper Renewal (0.5 CTR units). Track Upgradation The track constitutes the basic infrastructure of a railway system and bears the burden of coping with ever increasing traffic. Higher speed and heavy axle load operation of IR has necessitated up-gradation of the track structure. Several policy initiatives have been taken in order to modernize the track. Track structure is upgraded at the time of renewals. Sleepers are being upgraded from wooden, steel and CST-9 to PSC sleepers. Heavier section and high tensile strength 52kg/60kg 90UTS rails are used in place of 90R/52kg 72 UTS rails. Similarly, long rail panels or welded rails are predominantly used in place of earlier fish plated joints. The sturdier turnouts using thick web switches are gradually introduced on trunk routes and high density routes. As on 31-03-2019, BG main lines of IR, about 89.42% of the length is covered by long welded rails, 99.19% with PSC sleepers and 96.97% with 52kg/60kg 90 or higher UTS rails.

38 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Welded Rails On most of BG track, rails have been converted into long Welded Rails. Short- Welded Rails of 39m length and Single Rails are limited to locations, where welded rails are not permitted on technical grounds. As on 31.3.2019, 79,682 Km length of track on main lines of Indian Railways was with long welded rails and 8,960 Km length of track on main lines was with short-welded rails.

Concrete Sleepers Track Maintainance Indian Railways has adopted a new design Pre Stressed Concrete sleeper (PSC) called wider sleeper. These sleeper being wider & heavier are functionally better than present sleeper and are fit for 25T axle load and offer higher frame resistance (due to 25% more weight) which helps in reduction in track bucking and weld failures. Wider sleeper due to wider rail seats leads to reduced pressure on rail pads and ballast thereby enhancing life of rail pads and reduced frequency of deep screening of ballast. Tender for supply of 2.75 crore wider sleeper for next 2 years requirement has been finalized in July,2019 and production of wider sleeper has been started. Track Modernization Indian Railways are working towards progressive mechanization and modernization of maintenance, laying, inspection and monitoring of track. Some of the major steps taken are as below:- i) 7nos. Integrated high output 3X- Dynamic machine with functions of tamping & stabilizing in addition to under load measurement of post tamping track geometry parameters for on the spot monitoring of quality have been inducted on IR. This will result in achieving better quality in track maintenance for improved safety and mobility. ii) High output BCM (HOBCM) with double the output of present machine along with stabilizer and ballast regulating system has been inducted on IR. This will improve safety and economy in track maintenance along with better utilization of maintenance slots on busy routes. iii) A new 3D state-of-the-art tamping simulator for practical hands-on training for operating advanced track maintenance machines has been installed and commissioned at Indian Railway Track Machine Training Centre, (IRTMTC) for skill development of track machine operators. iv) High Output Production Rail Grinder, Switch Grinding Machines & Rail Inspection Vehicle (RIV) for maintenance of rails is being procured to control fracture of rails due to rolling contact fatigue. It will improve reliability of asset by reduction in fractures. Order for supply of 10 SRGM,2 RIV has been placed. Track Machines During 2018-19, 66 track machines were added in the fleet of Track Maintenance Machines on IR, taking the total at the end of the year to 930.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 39 Track Recording Cars (TRC) are deployed for electronic monitoring of track parameters at periodic intervals to enable planning of maintenance. During 2018-19, recording of 1,00,477 km track was carried out. Bridges As on 01.04.2019, IR has a total number of 1,50,746 bridges out of which 700 bridges are important, 12,402 bridges are major and 1,34,644 bridges are minor. During the year 2018-19 a total number of 1,013 Bridges Track Renewal works, NR were strengthened/rehabilitated/rebuilt. During the year 2019-20, a total number of 590 Bridges strengthened/rehabilitated/rebuilt up to August’19. Level Crossing Level crossings are meant to facilitate the smooth running of traffic in a regulated manner governed by specific rules and conditions. Status of level crossings on IR as on 01.04.2019 is as under Total number of level crossings : 22,388 Number of manned level crossings : 21,340 (95%) Number of unmanned level crossings : 1,048 (5%) Indian Railway has decided to progressively eliminate the level crossings for the safety of Road users and train passengers. During the year 2018-19, 3,479 Nos. of unmanned level crossings and 631 Nos. of manned level crossings have been eliminated. All unmanned level crossings on Broad Gauge have been eliminated. Road Over/Under Bridges To improve safety of train operation and reduce inconvenience to road users, level crossings are being replaced by Road Over/Under Bridges/ Subways (ROBs/RUBs) in a phased manner based on the quantum of traffic. There are 1,997 sanctioned works of ROBs/RUBs appearing in Pink Book 2019-20 which contains 1,581 ROBs and 5,751 RUBs/Subways. These are at various stages of planning, estimation and execution. During the year 2018-19, 172 ROBs and 1,305 RUBs/subways have been constructed under cost sharing, railway cost/accommodation works, Deposit/BOT term and by NHAI over IR. Bridge inspection and management System Modern Bridge Inspection techniques have been adopted, which include testing by non-destructive testing equipments, under water inspections, monitoring the water level with the help of water level system etc. As on 01.04.2019, Indian Railway have 1,50,746 Bridges out of which 700 are important, 12,402 are major and 1,37,644 are minor Bridges. In the year 2018-19, 1,013 Bridges are strengthened/rehabilitated/ rebuilt to enhance safety of train operations. Land Management As on 31.03.2019, IR owns about 4.78 lakh hectares of land. About 90% of this land is under Railways’ operational and allied usages such as laying of new lines, doubling, gauge conversions, track stations, workshops, staff colonies etc.

40 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 The break-up of the land is as under: S. Description Area No. (in Lakh hectares) 1. Track and structures including Stations, colonies, etc. 3.66 2. Afforestation 0.43 3. ‘Grow More Food’ scheme 0.03 4. Commercial licensing 0.04 5. Other uses like pisciculture 0.10 6. Encroachment 0.01 7. Vacant land 0.51 Total 4.78 Creation of various infrastructure facilities for development of future rail network largely depends on the availability of land. Therefore, preservation and meaningful interim use of railway land is the main objective of IR’s land-use policy. During 2018-19, Railways did mass plantation of 110.09 lakh trees. Railways have already finalized a model agreement with Ministry of Environment & Forests to be entered by Zonal Railways with State Forest Department. Plantation will further improve in coming years. Moreover, now instructions have been issued to all Zonal Railways to make provision of 1% in all estimates to environment related matter. This will help in meeting the cost of plantation. As such, Railways are making all efforts to plant more and more trees. Besides, railway land is also licensed to Railway employees belonging to Group ‘C’ and ‘D’ category under ‘Grow More Food’ scheme, for growing vegetables, crops etc. Licensing of railway land is permitted for purposes directly connected with railway working. Plots of railway land at stations, goods sheds and sidings are licensed to other parties for stacking/storing of goods either received or to be dispatched by rail. Railway land is also leased to Kendriya Vidyalaya Sangathan to open Kendriya Vidyalayas. A part of this land is also leased to Central/State Governments/Public Sector Undertakings on long term basis for public utility purposes like ROB/RUB, construction/ widening of roads, etc. Railways have also taken up commercial use of such land which may not be required by the Railways for its immediate future use. Through an amendment to Railways Act, 1989, Rail Land Development Authority (RLDA), under the Ministry of Railways was constituted on 1st November, 2006 to undertake all tasks related to commercial development on railway land/air-space under the control of Ministry of Railways. 61 sites measuring 220.43 hectares were entrusted to RLDA for commercial development upto 30.09.2019. Necessary action for development of these sites is under process by RLDA. Besides commercial development of vacant Railway land, RLDA has also been assigned the task of development of Multi Functional Complexes (MFCs).

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 41 ANNUAL RAILWAY Railway Electrification ELECTRIFICATION (ROUTE KILOMETRES) I Executive Summary of Railway Electrification With a view to reduce the Nation’s dependence on imported petroleum based energy and to enhance energy security to the Country, as well as to make the Railway System more eco- friendly and to modernize the system, Indian Railways has been progressively electrifying its rail routes. In pre-independence period, electrification remained confined to 388 Route kilometers (RKMs) and it is only in the post independence period that further electrification was taken up. Since then, there has been no looking back and the Indian Railways has slowly but steadily electrified its routes. By March, 2019, electrification on Indian Railways has been extended to 34,319 RKMs out of the total Rail network of 67,415 RKMs including Konkan Railway. This constitutes 50.9% of the total Railway Network. On this electrified route, 64.50% of freight traffic & 56.50% of Passenger traffic is hauled with fuel cost on electric traction being merely 36% of the total traction fuel cost on Indian Railways. Further, Indian Railways has planned to electrify balance BG rail routes by 2021-22 to achieve 100% electrification of BG rail routes. With the progressive electrification, metro cities of Delhi, Mumbai, Kolkata and Chennai have already been interconnected with electric traction. Mumbai-Chennai route is also electrified except Bhigvan-Gulbarga, on which electrification work is in progress and targeted for completion by end of FY 2019-20. II Progress of Railway Electrification (a) The progress of Electrification since independence is tabulated below: Year Cumulative Electrified (RKM) 1951 388 1961 748 1971 3,706 1981 5,345 1991 9,968 2001 14,856 2011 19,607 2018 29,228* 2019 34,319 *Revised

(b) During year 2018-19 alone, 5,276 RKM has been commissioned; which is highest ever electrification in a single year and 29% higher than the previous year.

42 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 III Sections Opened for Electric Traction after Statutory Inspections in (2018-19) S.No. Section Railway RKM State 1 Siripuram-Tamalacheruvu SCR 61 2 Pondugula-Tamalacheruvu SCR 21 3 Guntakal-Kalluru SCR 38 Andhra 249 4 Obulavaripalli-Venkatachalam SCR 88 Pradesh 5 Guntakal-Virapur SCR 24 6 Bobbili-Salur ECoR 17

7 Warisaliganj – Kiul ECR 49 NMR train negotiating a curve 8 Jiwdhara-Sugauli-Bettiah ECR 51 9 Katihar-Mukuria-Kumedpur NFR 57 10 Sugauli-Raxaul ECR 30 11 Fatuha-Islampur ECR 43 12 Biharsharif-Daniawan ECR 37 13 Mukuria Dalkhola NFR 34 633 Bihar 14 Kiul-Bhagalpur ER 98 15 Bettiah-Valmikinagar ECR 93 16 Tinpheria-Jalalpur NER 4 17 Ara – Sasaram ECR 96 18 Bandhua-Paimar ECR 13 19 Karnauti-Bakhtiyarpur ECR 6 20 Chhapra-Bakulha NER 22 21 Khariar Rd-Lakholi ECoR 75 75 Chhattisgarh 22 Delhi Sarai Rohilla-Bijwasan NR 25 25 Delhi 23 Palanpur Yard WR 6 24 Chandlodiya-Sanand WR 20 58 Gujarat 25 Palanpur-Shri Amirgadh NWR 32 26 Hisar – Sirsa NWR 83 27 Rewari-Rohtak NR 73 28 Sirsa-Raman NWR 47 29 Bijwasan-Rewari NR 53 30 Kurukshetra-Narwana NR 84 529 Haryana 31 Mandi-Dabwali-Birang Khera NWR 10 32 Jind-Panipat NR 70 33 Rohtak-Panipat NR 66 34 Kosli-Manheru NWR 43 35 Pakur-Tildanga ER 30 36 Lohardaga-Tori SER 42 37 Koderma-Kurhagada ECR 40 38 Kurhagada-Hazaribagh ECR 44 248 Jharkhand 39 Hazaribagh- Barkakana ECR 52 40 Koderma -Maheshpur ECR 20 41 Balumath-Bukru ECR 8 42 Biratoli-Balumath ECR 12 43 Ballari-Toranagallu SWR 35 56 Karnataka 44 Virapur-Haddinagundu SCR 21

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 43 S.No. Section Railway RKM State 45 Jabalpur-Katni WCR 91 46 Birsola - Balaghat – Samnapur SECR 41 47 Shikara - Nainpur SECR 56 48 Ratlam-Barnagar WR 46 49 Majhgawan-Sagma WCR 37 Madhya 50 Barnagar-Fatehabad WR 36 462 Pradesh 51 Ratlam-Dhosawas WR 3 52 Katni-Khanna Banjari WCR 46 53 Nainpur-Chiraidongri SECR 19 54 Vijaypur-Chachura Banaganj WCR 39 55 Guna-Badarwas WCR 48 56 Gondia - Birsola SECR 17 57 Chalisgaon-Dhule CR 56 58 Daund-Baramati CR 44 59 Itwari-Kelod SECR 48 60 -Pen CR 37 288 Maharashtra 61 Pen-Thal CR 27 62 Jasai-Uran CR 8 Nerul-Kharkopar & Belapur- 63 CR 12 Kile chord 64 Pen-Roha CR 39 65 Balangir-Titlagarh ECoR 61 66 Kakiriguma-Sikripai ECoR 91 67 Haridaspur-Kendrapara ECoR 44 333 Odisha 68 Turekela-Khariar ECoR 53 69 Bamur-Sambalpur ECoR 84 70 Raman-Bathinda NWR 27 71 Bathinda-Mandi Dabwali NWR 33 72 Amritsar –Batala NR 38 187 Punjab 73 Dhuri - NR 59 74 Rajpura-Patiala NR 30 75 Chikasana -Bharatpur NCR 18 76 Det - Debari NWR 97 77 Birang Khera-Hanumangarh NWR 49 78 Chittaurgarh - Chanderia WR 13 79 Debari-UDZ incl. AII Yard NWR 18 452 Rajasthan 80 Phulera-Madar NWR 69 81 Guriya-Bhinwaliya NWR 68 82 Hanumangarh-Surat garh NWR 47 83 Bharatpur-Mandawar Mahward NCR 65 84 Shri Amirgadh-Maval NWR 8 85 Karur-Salem SR 83 86 Tiruchchirappalli-Thanjavur SR 48 196 Tamil Nadu 87 Villupuram-Cuddalore Port SR 50 88 Arakkonam-Takkolam SR 15

44 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 S.No. Section Railway RKM State 89 Pagidipalli-Nalgonda SCR 74 90 Vishnupuram-Pondugula SCR 9 91 Vishnupuram-Janpahad SCR 8 92 Peddapalli-Gangadhara SCR 56 192 Telangana 93 Nalgonda-Kukkadam SCR 28 94 Telapur-Ramachandrapuram SCR 5 95 Medchal-Bolarum SCR 12 96 Idgah - Chikasana NCR 33 97 Achhnera-Mathura NCR 37 98 Kaptanganj-Valmikinagar NER 53 99 Khetasarai-Akbarpur -Tanda NR 72 100 Harpalpur- Hamirpur-Khairar NCR 165 101 Gajroula-Muazzampur Narain NR 95 102 Aunrihar-Jaunpur NER 57 103 Kaptanganj-Kathkuiyan NER 39 104 Manikpur-Majhgawan WCR 34 105 Kathkuiyan-Tinpheria NER 36 Uttar 1,089 106 Raja ka Sahaspur- NR 24 Pradesh 107 Khairar-Dingwai NCR 20 108 Mathura-Mendu NER 50 109 Najibabad-Saneh Rd NR 15 110 Sarnath-Varanasi NER 8 111 Shrirajnagar- Gauriganj NR 83 112 Bakulha-Ballia NER 40 113 Gauriganj-Janghai NR 99 114 Allahabad-Varanasi NER 122 115 Block Hut A-Daliganj NER 7 116 Raiwala-Rishikesh NR 12 21 117 Saneh Rd-Kotdwara NR 9 118 Katwa-Azimganj ER 73 119 Tildanga-Malda ER 40 183 120 Dalkhola-Gunjaria NFR 48 121 Azimganj-Manigram ER 22 Total 5,276 5,276 IV Important Electrification Projects Completed during 2018-19: (i) Chhapra-Ballia-Ghazipur-Varanasi-Allahabad rail line. In the year 2018-19, Railway Electrification of Chhapra-Ballia- Ghazipur-Varanasi-Allahabad rail line of North Eastern Railway covering 330 route kilometers and passing through the states of & Bihar has been completed. This has resulted in smooth and seamless flow of electric trains in the section as traction changes/detentions at Chhapra, Varanasi and Allahabad have been eliminated.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 45 (ii) Angul-Sambalpur rail line. In the year 2018-19, Railway Electrification of Angul-Sambalpur rail line of East Coast Railway, covering 156 route kilometers and passing through the State of Odisha has been completed. (iii) Valmiki Nagar-Narkatiaganj-Sugauli-Muzaffarpur incl Sugauli-Raxaul rail line. In the year 2018-19, Railway Electrification of Valmiki Nagar- Narkatiaganj-Sugauli-Muzaffarpur including Sugauli -Raxaul of East Central Railway, covering 240 route kilometers and passing through the State of Bihar has been completed. (iv) Gorakhpur Cantt – Kaptan Ganj- Valmiki Nagar. In the year 2018-19, Railway Electrification of Gorakhpur Cantt- Kaptan Ganj-Valmiki Nagar rail line of North Eastern Railway, covering 96 route kilometers and passing through the State of Uttar Pradesh has been completed. (v) Idgah-Achhnera-Mathura & Achhnera-Bharatpur rail line. In the year 2018-19, Railway Electrification of Idgah-Achhnera- Mathura & Achhnera-Bharatpur rail line of North Central Railway, covering 87 route kilometers and passing through the State of Uttar Pradesh has been completed. (vi) Rohtak-Panipat rail line. In the year 2018-19, Railway Electrification of Rohtak- Panipat rail line of Northern Railway covering 71 route kilometers and passing through the state of Haryana has been completed. This has resulted in smooth and seamless flow of electric trains in the section as traction changes/detentions at Rohtak and Panipat have been eliminated. (vii) Kiul-Tilaiya rail line. In the year 2018-19, Railway Electrification of Kiul-Tilaiya rail line of East Central Railway covering 87 route seamless flow of electric trains in the section as traction changes/detentions at Kiul and Tilaiya have been eliminated. V Major New Electrification Works sanctioned in 2018-19, under plan Head- “Railway Electrification” S. Name of Section RKM Rlys. State(s) No. 1 Lonand-Phaltan 26 C Maharashtra 2 Dauram Madhepura-Purnia 77.3 EC Bihar 3 Muzaffarpur - Sitamarhi 64.52 EC Bihar 4 Dildarnagar-Tarighat 18.67 EC Bihar 5 Khurda Road - Balangir 301 EC Odisha 6 Lanjigarh Road- Junagarh Road 56 EC Odisha

46 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 S. Name of Section RKM Rlys. State(s) No. 7 Naupada-Gunupur 90 EC Odisha & Andhra Pradesh 8 Katwa-Ahmadpur 52 E West Bengal 9 Rampurhat(excl.) – Dumka - 361 E Jharkhand & Odisha Bhagalpur(excl.) & Jasidih - Deoghar - Dumka(excl.) incl. Barahat - Banka(excl.) -Chandan - Deoghar and Madhupur - Giridih 10 Shahjahanpur-Pilibhit, Pilibhit- 145.5 NE Uttar Pradesh & Tanakpur Uttrakhand 11 Hathua-Bathua Bazar- Bhatni New 79.6 NE Bihar line 12 Salempur-Barhaj Bazar exisiting BG 20.25 NE Uttar Pradesh line 13 Duraundha-Maharajganj-Masrakh 41.53 NE Bihar 14 Mandhana Jn-Brahmavart 8 NE Uttar Pradesh 15 Gorakhpur-Anand Nagar-Gonda & 261.6 NE Uttar Pradesh Anand Nagar-Nautanwa 16 Gonda- Bahraich 59.84 NE Uttar Pradesh 17 Moradabad-Kashipur-Ramnagar, 309 NE Uttrakhand & Uttar Rampur-Lalkua-Kathgodam incl. Pradesh Lalkua-Kashipur and -Lalkua 18 Paniahwa - Chhitauni – Tamkuhi 67.69 NE Uttar Pradesh Road 19 Barhan-Etah 59 NC Uttar Pradesh 20 Mahoba-Udaipura 196 NC Madhya Pradesh 21 Luni-Marwar 71.71 NW Rajasthan 22 Bikaner-Merta-Jodhpur and Merta- 424 NW Rajasthan Phulera 23 Degana - Ratangarh 142.9 NW Rajasthan 24 Hanumangarh-Sriganganagar- 281 NW Rajasthan Sarupsar-Suratgarh incl Sarupsar- Anupgarh 25 Hisar-Suratpura 64.6 NW Haryana & Rajasthan 26 Samdari - Barmer-Munabao 250.3 NW Rajasthan 27 Udaipur City - Himmatnagar 209.7 NW Rajasthan & Gujarat 28 Sikar-Loharu 122 NW Rajasthan 29 Mavli – Bari Sadri 82 NW Rajasthan 30 Dausa-Gangapur city 93 NW Rajasthan 31 Madar-Pushkar 25.7 NW Rajasthan 32 Ringas-Sikar-Churu 140 NW Rajasthan

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 47 S. Name of Section RKM Rlys. State(s) No. 33 Thaiyat Hamira-Sanu incl. Pipar 135.7 NW Rajasthan Road-Bilara,Makrana-Parbatsar and Merta Rd-Merta city 34 Chaparmukh-Silghat Town incl. 130 NF Assam Senchoa Jn-Mairabari single line 35 -Badarpur single line 172 NF Assam 36 Badarpur-Jiribam, Katakhal-Bhairabi 590 NF Assam, Tirpura & & Badarpur-Karimganj-Sabroom Mizoram incl. Karimganj-Maishashan, -Akhaura & Baraigram- Dullabcherra 37 Rangiya Jn.- Rangapara- Harmuty - 339 NF Assam & Arunachal Naharlagun including branch lines Pradesh 38 Mariani-Jorhat town-Furkating 174 NF Assam & Tinsukia Jn -Makum-Tirap & Makum-Dangiri single line 39 Harmuty-Murkongselek including 230 NF Assam branch line 40 Katihar – Jogbani single line 109 NF Bihar 41 Raninagar– Haldibari single line 34 NF West Bengal 42 New Jalpaiguri-New Mal Jn- 506 NF West Bengal & Alipurduar-Samuktala and Assam Alipurduar-New Coochbehar incl. New Mal Jn- Changrabandha, New Changrabandha- New Coochbehar, New Coochbehar – , New Coochbehar –Fakiragram-Dhubri 43 Katihar-Teznarayanpur, Barsoi- 176 NF Bihar & West Bengal & Eklakhi-Balurghat single line 44 Aluabari-Siliguri via Baghdogra 76.23 NF Bihar & West Bengal 45 Prayag-Prayag ghat 2.46 N Uttar Pradesh 46 Raebareli-Unchahar incl. Dalmau- 63 N Uttar Pradesh Daryapur 47 -Partapgarh 46 N Uttar Pradesh 48 Akbarpur-Faizabad-Barabanki 161 N Uttar Pradesh

49 2nd Line Utratia-Raebareli-Amethi 126 N Uttar Pradesh 50 Amb Andaura-Talwara 40 N 51 Bhatinda-Firozpur-Jalandhar City 301 N Punjab Incl. Lohian Khas-Nakodar-Phillaur & Nakodar-Jalandhar 52 Ludhiana - Firozpur City - 339 N Punjab Husainiwala including Firozpur City – Fazilka - Abohar & Kotkapura - Fazilka

48 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 S. Name of Section RKM Rlys. State(s) No. 53 Phagwara Jn. - Nawanshahar 74 N Punjab Doaba-Jaijon Doaba incl. Nawanshahar-Rahon 54 Jalandhar City – Hoshiarpur 38.4 N Punjab 55 Verka Jn. - Dera Baba Nanak 45 N Punjab 56 Taran Taran - Patti - Khemkaran 54.4 N Punjab 57 Batala Jn. – Qadian 19 N Punjab 58 Bathinda Jn. - Abohar-Sri 125 N Punjab & Rajasthan Ganganagar 59 Sonipat- Gohana- Jind 86 N Harayana 60 Raja Ka Sahaspur-Sambhal Hatam 23 N Uttar Pradesh Sarai 61 Faizabad - Sultanpur-Chilbila 94.4 N Uttar Pradesh 62 Janghai-Zafrabad 47 N Uttar Pradesh 63 Parli Vaijnath – Vikarabad 269 SC Maharashtra, Karnataka & Telangana 64 Pimpalkutti-Mudkhed & Parbhani 246 SCe Maharashtra & -Parli Vaijnath Telangana 65 Tenali-Repalle 34 SC Andhra Pradesh 66 Nandyal-Yerraguntla 123 SCl Andhra Pradesh 67 Purna-Akola 209 SC Maharashtra 68 Lingampet Jagityal-Nizamabad 95 SC Telangana 69 Dharmavaram-Pakala 228 SC Andhra Pradesh 70 Gadwal-Raichur 57 S Telangana 71 Tirodi-Katangi 15 SEC Madhya Pradesh 72 Wadsa-Gadchiroli 49.2 SEC Maharashtra 73 Tumsar Road - Tirodi 46.8 SEC Maharashtra & Madhya pradesh 74 Balaghat-Katangi 46.8 SECl Madhya Pradesh 75 Marauda- Dallirajhara 76 SECl Chhattisgarh 76 Rupsa-Bangriposi 89 SE Odisha 77 Bankura-Mashagram 118 SE West Bengal 78 Tata-Badampahar 89 SE Jharkhand & Odisha 79 Hosapete-Swamihalli 59 SW Karnataka 80 Birur-Talguppa 161 SW Karnataka 81 Mysuru- Hassan-Mangaluru incl. 347 SW Karnataka Arsikere -Hassan 82 Mysuru-Chamarajanagar 61 SW Karnataka 83 Kadur-Chikkamagaluru 46 SW Karnataka 84 Chikbanavar-Hassan 166 SW Karnataka 85 Bangarapet-Yelehanka 149 S Karnataka

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 49 S. Name of Section RKM Rlys. State(s) No. 86 Dindigul-Palakkad 179 S Tamil Nadu & Kerala 87 Tiruchchirappalli-Manamadurai- 217 S Tamil Nadu Virudunagar 88 Salem-Vriddhachalam-Cuddalore 196 S Tamil Nadu Port 89 Shoranur-Nilambur 66 S Kerala 90 Kollam-Punalur 44 S Kerala 91 Virudunagar - Tenkasi Jn 122 S Tamil Nadu 92 Sengottai- Tenkasi Jn. - Tirunelveli- 141 S Tamil Nadu Tiruchendur 93 Madurai - Manamadurai Jn.- 161 S Tamil Nadu Rameswaram 94 Pollachi-Podanur 40 S Tamil Nadu 95 Kanalus-Wansjaliya-Porbandar 103.3 W Gujarat 96 Rajkot-Jetalsar-Viraval-Somnath with 277.5 W Gujarat Jetalsar-Wansjaliya 97 Mhow-Khandwa 138 W Gujarat 98 Vasad- Kathana 43 W Gujarat 99 Anand- Khambhat 51.79 W Gujarat 100 Vishvamitri - Pratap Nagar -Chota 102 W Gujarat udepur 101 Kanjari Boriyavi- Vadtal 6.4 W Gujarat 102 Nadiad- Modasa 104.8 W Gujarat 103 Ankleshwar - Rajpipla 62.84 W Gujarat 104 Jhund-Kharaghoda 23.3 W Gujarat 105 Adipur- New Bhuj 48.94 W Gujarat 106 Mahesana- Patan-Bhildi 90.61 W Gujarat 107 Dhola- Bhavnagar with Sihor Jn.- 119.2 W Gujarat Palitana & Rajula Road Jn- Mahuva 108 Suratgarh-Phalodi--Bhildi incl. 902 NW Rajasthan & Gujarat Phalodi-Jaisalmer Total 14,577

50 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Signal and Telecom

Signalling To increase efficiency and to enhance safety in train operations, Advanced Signalling System with Panel Interlocking/Route Relay interlocking/Electronic Interlocking (PI/RRI/EI) along with Multi Aspect Colour Light Signals have been progressively provided at 5,886 stations covering about 94% of the interlocked Broad Gauge stations on Indian Electric Lifting Barrier Railways, replacing the obsolete Multi Cabin Mechanical Signalling System, that involved a large amount of human intervention. Thrust is being given to provide more and more Electronics Interlocking to Modernize Signalling. Route Relay Interlocking (RRI) at 20 major stations namely, Bhusawal GYC, Igatpuri, Jamalpur, Sitarampur, Amritsar, Manduadih, Kasganj, Arrakkonam, Nimpura Departure Yard, Bondamunda E Cabin, Bondamunda J Cabin, Khanudih, Mohuda, Bhawaichandi, Sonnargar, Dehri-on Sone, Tori, Panki (UP), Lalgarh and Kota, Panel Interlocking at 96 stations and Electronic Interlocking at 277 stations, have been provided during the financial year 2018-19. Complete Track Circuiting:- Track Circuiting on ‘A’, ‘B’, ‘C’, ‘D Special’ and ‘E Special’ routes, where permissible speeds are more than 75 kilometers per hour on passenger lines has been completed at about 33,845 locations up to 31.03.2019. Total 6,060 stations have been provided with complete track circuiting. Block Proving by Axle Counter (BPAC):- To enhance safety, automatic verification of complete arrival of train at a station, Block Proving by Axle Counter (BPAC) is being provided at stations having centralized operation of points and signals. As on 31.03.2019, Block Proving by Axle Counters (BPAC) have been provided on 5,363 block sections. Intermediate Block Signalling:- Provision of Intermediate Block Signalling (IBS) has proved very useful in enhancing line capacity without extra recurring revenue expenditure in form of operating manpower and amenities required while developing and operating a block station. As on 31.03.2019, Intermediate Block Signalling has been provided in 574 block sections on Indian Railways. Automatic Block Signalling:- For augmenting Line Capacity and reducing headway on existing High Density Routes on Indian Railways, Signalling provides a low cost solution by provision of Automatic Block Signalling. As on 31.03.2019, Automatic Block Signalling has been provided on 3,039 Route Kilometers. Automatic Train Protection (ATP) System In order to enhance safety in Train operations, Indian Railways has decided to provide Automatic Train Protection (ATP) System using a mix of proven European Train Control System (ETCS) level 2 and indigenously developed Train Collision Avoidance System (TCAS). The system will be an aid to Loco Pilot, which will help to eliminate accidents due to Signal Passing at Danger (SPAD) and over speeding, ensure visibility of signals in

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 51 foggy weather in addition to increasing line capacity. Four projects of ETCS Level 2 of limited lengths on High Density Networks, have been taken up for extensive trials before going for large scale implementation. Indigenous TCAS is under trials and once developed, it will be provided on low density routes. RDSO has taken up extended field trials of TCAS on a pilot section Lingampalli-Vikarabad-Wadi-Bidar pilot section National Control and Command Centre at (250 RKMs) on South Central Railway. Products of 3 manufacturers have Delhi Kishanganj, NR been approved and safety certified for developmental orders for Absolute Block Section for speed upto 110 KMPH. Centralized Traffic Control (CTC) in Indian Railways Centralized Traffic Control is a computer based system which facilitates the control and management of multiple Signalling installations at various stations from a single location. It also provides a real time simulation of railway traffic in a section at a single location. Ghaziabad- section of North Central Railway has been chosen for provision of first CTC of Indian Railways. All signalling assets in Ghaziabad – Kanpur section (413 KM double line section having 47 stations) can be controlled from a single location i.e. CTC Tundla, North Central Railway. This work is being done for the first time on Indian Railways having Centralized operation of points and associated signalling gears from the centralized place i.e. Tundla. CTC System consists of Traffic Management Sub-System that controls wayside Station Interlocking and traffic flows in CTC territory. CTC enables the control of train movements directly, bypassing local operators/station masters and eliminating written train orders. The CTC operator can directly see the train’s locations on an electronic display panel and efficiently control the train’s movements by operating signals and points centrally. Train Management System (TMS) Train Management System, commissioned on Churchgate-Virar and Chatrapati Shivaji – Kalyan and Harbour line sections of Mumbai Suburban Section in 2003 and 2013 respectively, provides live train movements in the Control Centre. Eastern Railway also has commissioned TMS at Howrah divisional control office for managing its Howrah–Bandel suburban sections. This is an efficient tool to control train movements. Announcements at stations are triggered automatically from the central servers. The advantages of online train information have been appreciated by the commuters. IR is planning to provide Train Management System at the suburban sections of metro cities. The work is sanctioned for provision of TMS on East Coast Railway, suburban section of Chennai, Southern Railway, Howrah- Kharagpur Section, South Eastern Railway and Sealdah Division, Eastern Railway. Interlocking of Level Crossing Gates:- Indian Railways has provided interlocking with Signals at 11,375 Level Crossing Gates as on 31.03.2019, to enhance the safety at Level Crossings.

52 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Sliding Boom at LC Gate:- Provision of Interlocked Sliding Boom has become very effective in minimising disruption to train services when Level Crossing Gates get damaged by road vehicles especially in suburban areas. With provision of Sliding Boom Interlocking, Signalling System continues to function normally with minimum adverse effect on train operation. 4293 Nos. of busy interlocked gates have been provided with Sliding Booms as on 31.03.2019 in addition to lifting barriers and further busy gates are also being progressively covered. VDU Operation in Lieu of Control Panel Growth of Signalling

Growth of deployment of Signaling on Indian Railways: As on 31.03.2019

Item Mar’15 Mar’16 Mar’17 Mar’18 Mar’19 Panel Interlocking 4,195 4,107 4,155 4,130 4,052 (Stations) Route Relay Interlocking 280 281 281 282 228 (Stations) Electronic Interlocking 842 1,005 1,148 1,358 1,606 (Stations) PI/RRI/EI (Stations) 5,317 5,393 5,584 5,770 5,886 Block Proving Axle 4,585 4,640 4,976 5,058 5,363 Counter (Block sections) Automatic Signalling 2,715 2,752 2,866 2,901 3,039 (Route Kms) Intermediate Block 475 489 501 532 574 Signalling (Block sections) Interlocked level Crossing 10,513 10,776 10,826 11,006 11,375 Gates (Nos.)

Telecommunication Telecommunication plays an important role in train control, operation and safety on IR. Indian Railways has set up a state of the Art, nationwide telecom network for meeting its communication needs. RailTel, a Railways Central Public Sector Enterprise formed in September, 2000 is successfully exploiting surplus capacity of IR Telecom network commercially. As on March, 2019, Indian Railways has about 55,835 Route Kilometers of Optical Fibre Cable (OFC) that is carrying Gigabits of traffic. Railways Control Communication which is quintessential for train operation and control is also being transferred to OFC system. This OFC network is also contributing significantly in building National Knowledge Network through RailTel. It is also planning to provide Broadband connectivity to Panchayats through this OFC network. Railways have planned Wi-Fi facility to be provided at all stations excluding Halt Stations for internet facility to passengers which will aid in “Digital India” initiatives of Government of India. Wi-Fi internet facility at 1,372 stations has been provided. Work is in progress at remaining stations by M/s Tata Trust without incurring any expenditure by Ministry of Railways.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 53 To enhance the security of passengers & premises and to work as a strong deterrent to crime in station premises particularly those against women and children, IR has planned to provide Video Surveillance System at 6,124 stations (A1, A, B, C, D & E category) on Indian Railways. In addition Video Surveillance System at 202 more has been sanctioned under ‘Integrated Security System (ISS) works, out of which 130 stations have been commissioned so far i.e. upto 31.03.2019 . Indian Railways has decided to adopt Global System of Mobile Communication–Railways (GSM-R) based Mobile Train Radio Signal & Safety Devices Interlocking, NR Communication. The same has already been provided on 2,461 Route Kms. Indian Railways has its own satellite hub that is being utilized for connecting remote locations for Freight Operation Information System (FOIS), Unreserved Ticketing System (UTS), Disaster Management System as well as for other critical communication needs. Besides, IR network uses 16,840 data circuits that power its various data and voice networks across the country. Indian Railways has also established their Multi-Protocol Level Switching (MPLS) based Next Generation Network (NGN) for voice traffic. This has been used to interconnect more than 100 exchanges of Railways carrying the administrative voice traffic. Common User Group (CUG) mobile phones have also been hired to enable communication while on move to enhance safety, reliability and productivity. IR is also using 1.44 lakh VHF walkie-talkies sets to ensure safety and enhance reliability. Internet has changed the way organizations work today. It is impacting almost all the activities of daily life today. Broadband penetration is also taken as an indication of growth. Indian Railways has also embraced this technology and is using it effectively. It has recently provided broadband in all its major colonies in Zonal and Divisional headquarters. Telecom also plays a major role in ensuring passenger comfort. For the convenience of passengers, Train Information Display Boards have been provided at 1,113 Stations, Public Address (PA) Systems at 5,206 stations and Coach Guidance System at 583. RailTel has also set up a next-generation-network to carry voice across the country. Point-of-interconnect has been established with all major telecom operators of the country. All zonal and divisional Railway exchanges have also been connected to the NGN thereby modernizing the Railways voice STD network. RailTel has installed a SIP (Session Initiation protocol) server & commissioned 1,389 SIP Phones on PAN India basis across Indian Railways.

54 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Important Telecom assets are tabulated below:

S Installation Units As on As on No. 31.03.2018 31.03.2019 1. Optical Fibre Cable Rkms 53,476 55,835 2. Quad Cable Rkms 61,849 62,571 3. Railway Telephone Subscribers Nos. 3,95,816 3,95,816 Lines 4. No. of Control Sections provided Nos. 322 322 with Dual Tone Multiple Frequency (DTMF) control equipment 5. Mobile Train Radio communication System (Route kms.): a. GSM (R) based Rkms 2,461 2,461 b.TETRA based Rkms 53 53 6. Digital Microwave (7 GHz) Rkms 1,812 1,178 7. Public Address System No. of (STNs) 5,096 5,206 8. Train Display Boards No. of STNs 1,090 1,113 9. Coach Guidance System No. of STNs 576 583 10. VHF Sets a. 5 Watt sets (Hand held) Nos. 1,49,787 1,44,040 b. 25 Watt sets (At Stations) Nos. 9,465 7,795 11. V SAT Nos. 881 635 12. Railnet Connections Nos. 1,31,213 1,31,502 13. UTS/PRS Circuits Nos. 10,883 11,044 14. FOIS Circuits Nos. 2,277 2,454 15. NGN & Exchange Circuits Nos. 2,536 2,536 16. Wi-Fi at Stations No. of STNs 523 1,372 17. CCTV at Stations No. of STNs 436 453

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 55 Safety

There were 59 consequential train accidents in the year 2018-19 as compared to 72* accidents in 2017-18. Train Accidents per Million Train Kilometres, an important index of safety, has come down to 0.05 during the year 2018-19 as compared to 0.06 in 2017-18. Category-wise and Cause-wise analysis of consequential train accidents during the last two years i.e. 2017-18 & 2018-19 is given as under: No. of consequential train Installation of Online Monitoring of Rolling Categories accidents Stock (OMRS), NR 2017-18* 2018-19** Collisions 3 - Derailments 53 46 Accidents at level crossings 13 6 Fire in trains 3 6 Miscellaneous - 1 Total 72* 59 Causes of train accidents: Human failures: (a) failure of railway staff 43 42 (b) failure of persons other than railway staff 17 9 Equipment failures: (a) Rolling stock - - (b) Track 3 1 (c) Electrical - - (d) S&T - - (e) Rolling Stock + Track - 1 Sabotage 2 - Combination of factors 2 - Incidental 5 6 Cause not established/non held - - Under Investigation - - Total 72* 59 Casualties**: Passengers: Killed 28* 16 Injured 182 90 Railway Employees: Killed 3* 1 Injured 4 2 Others: Killed 27 20 Injured 13 20 Signal & Safety Devices, NR *Excluding one accident (Derailment) of Konkan Railway **Provisional

56 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Compensation A sum of `641.15 lakh (approximately) was paid as compensation under section 124 of Indian Railways Act, 1989 for death/ injury in train accidents to the next of kin/victims during 2018-19 as compared to `188.51 lakh (approximately) in 2017-18. The compensation paid during a year relates to cases settled and not necessarily to the number of accidents/ casualties during that year. Upgradation of existing NG coaches into Damage to Railway Property Vistadome coaches, NR The cost of damage to Railway property and duration of interruption to through communication caused by consequential train accidents during 2017-18 and 2018-19 were as under: Year# Rolling stock Permanent Interruption to Through (In lakhs) Way communication (In lakhs) (In Hrs) 2017-18 2,243.20 702.16 698.53 2018-19* 2,219.84 833.95 555.55 #Excludes KRCL *Provisional Rashtriya Rail Sanraksha Kosh (RRSK) ‘Rashtriya Rail Sanraksha Kosh (RRSK)’ has been introduced in 2017-18 for replacement/renewal/upgradation of critical safety assets, with a corpus of `1 lakh crore for five years, having annual outlay of `20,000 crore. In the first year of its inception, expenditure of `16,091 crore was made out of the Fund for safety works. In 2018-19 also, a provision of `20,000 crore was made, against which expenditure of approximately `18,000 crore has been incurred. The Fund under RRSK are utilised for safety works relating to Traffic Facilities, Rolling Stock, Level Crossings Road Over/Under Bridges, Track Renewal, Bridge Works, Signal and Telecommunication Works, other Electrical Works, TRD Works, Machinery and Plant, Workshops, Training/HRD, Passenger Amenities and Other Specified Works. Ministry of Finance has issued ‘Guidelines for Operation of Rashtriya Rail Sanraksha Kosh (RRSK)’ which inter alia, includes Monitoring Framework for RRSK. It stipulates setting up of Monitoring Committee headed by CEO/NITI Aayog to examine performance. It is also laid down that the progress will be reviewed annually by Cabinet Committee on Economic Affairs. Measures to Improve Safety • Safety Focus - to reduce accidents caused by human errors, a multi- pronged approach with focus on introduction of newer technologies, mechanization of maintenance, early detection of flaws etc. to reduce

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 57 human dependence in the first place, alongwith upgrading the skills of the human resources were the prime drivers for accident prevention. • Periodical Safety Audits – Periodical Safety Audits of different Divisions by multi-disciplinary teams of Zonal Railways as well as Inter- Railway Safety Inspections were conducted on regular basis. During the year 2018-19, 83 Internal Safety Audits and 29 Inter-Railway Safety Inspections were carried out. • Training facilities – Refresher training imparted to Non-Gazetted staff during 2018-19 is 1,55,337(Provisional). Measures to Avoid Collision To avoid collisions, technological aids pertaining to signaling are briefly enumerated in the chapter ‘Signal and Telecom’ under “Signalling Section” at page No. 51-53 of this book. Measures to Reduce Derailments • To improve safety, Indian Railways (IR) has been using Pre-stressed Concrete sleepers which are economical and functionally best suited for high speed and heavy density traffic. Adequate capacity has been developed for production of concrete sleepers to meet the present requirement of IR and PSC sleepers are being used for all renewals, new lines, doubling, gauge conversion, etc. • A new design of wider sleeper has been developed and adopted. The new design is considered to be functionally better than present design. The wider and heavier sleeper offers higher frame resistance, less stress on ballast and rail pad, improving reliability and maintainability of track. • Upgradation of Track Structure consisting of pre-stressed Concrete (PSC) sleepers, 52 Kg/ 60 Kg high strength (90 Ultimate Tensile Strength) rails on concrete sleepers, fanshaped layout on PSC sleepers, Steel Channel Sleepers on girder bridges has been adopted on most of the routes. • Standardization of track structure with 60 Kg Rails and PSC Sleepers: Track structure is being standardized with 60 kg rails and PSC sleepers on all the Broad Gauge routes, especially on high density routes to reduce fatigue of rails under higher axle-load traffic. New track construction and replacement of over-aged tracks is being done by PSC sleepers only. • Long welded rails: For improving maintenance and better asset reliability, Railways are consistently eliminating fish plated joints on tracks by welding the joints to convert all single rails into long welded rails to the extent possible. During relaying/construction of new lines/ gauge conversion also, long welded rails are laid on concrete sleepers to the extent possible. Mobile Flash Butt welding is being done on priority in construction projects. Progressively, use of flash Butt Welds is being

58 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 increased and AT welding is being kept to bare minimum. Turnouts are also being improved systematically. Thick Web Switches are being used and Weldable Cast Manganese Steel Crossings have been planned to be provided on identified routes in a phased manner to improve asset reliability and to cope with higher axle load and increased volume of traffic. • Flash Butt Welding  Flash Butt Welding of rails on IR is carried out by using Stationary plants and Mobile machines.  FBW is done using electrical current and enough heat is generated by using the resistance of rails. No external material is used and Welding takes place by fusion of parent rail metal.  Approval of Quality Assurance Plan and Welding Parameters are Standardized by RDSO for both Stationary and mobile plants before execution of Work.  FB Welding is carried out as per Indian Railways Manual for flash Electronic Interlocking Butt Welding of Rails, 2012. Measures to Improve Safety of Coaches • Increasing Production of LHB coaches There is large scale proliferation of technologically superior Linke Hofmann Busch (LHB) coaches, which have better riding, aesthetics and safety features as compared to conventional coaches . The Production of LHB coaches in production units has continuously increased over the year: 1,469 LHB coaches in 2016-17, 2,480 LBH coaches in 2017-18 and 4,429 LHB coaches 2018-19. • Measures Taken to Prevent Fire in Trains Focus on improving safety in new manufactured coaches Instructions have been issued for provision of the following items in coaches during manufacturing at Production Units to improve the safety features of these coaches:  Fire detection and suppression system in all newly manufactured Power Cars and Pantry Cars.  Fire and Smoke detection system in all newly manufactured AC coaches.  Double Acting AC compartment doors in all newly manufactured AC coaches.  Fire Extinguishers in all newly manufactured non-AC coaches.  Automatic plug type doors in all newly manufactured Humsafar and Uday train coaches.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 59 Measures to Curb Accidents at Unmanned Level Crossings: Various measures taken by Indian Railways to prevent accidents at level/NB crossings, are as under: (a) Level Crossing: Level crossings are meant to facilitate the smooth running of traffic in a regulated manner governed by specific rules & conditions. Status of level crossings on IR as on 01.04.2019 is as under: Total Number of level crossings : 22,388 Number of manned level crossings : 21,340 (95%) Number of unmanned level crossings : 1,048 (5%) Indian Railways has decided to progressively eliminate the level crossings for the safety of Road users and train passengers. During the year 2018-19, 3,479 Nos. of unmanned level crossings and 631 Nos. of manned level crossings have been eliminated. (b) Road Over/Under Bridges To improve safety of train operation and reduce inconvenience to road users, level crossings are being replaced by Road Over/Under Bridges/ Subways (ROBs/RUBs) in a phased manner based on the quantum of traffic. There are 1997 of sanction works of ROBs/RUBs appearing in Pink Book 2019-20 which contains 1,581 ROBs and 5,751 RUBs/Subways. These are at various stages of planning, estimation and execution. During the year 2018-19, 172 ROBs and 1,305 RUBs/Subways have been constructed under cost sharing, Railway cost/accommodation works, Deposit/BOT term and by NHAI over Indian Railways. Other Measures to Improve Safety at Tracks and Bridges: (a) Bridge Inspection and Management System: Modern Bridge Inspection techniques have been adopted, which include testing by non-destructive testing equipments, under water inspections, monitoring the water level with the help of water level system etc. As on 01.04.2019, Indian Railways has 1,50,746 Bridges out of which 700 are important, 12,402 are major and 1,37,644 are minor Bridges. In the Year 2018-19, 1,013 Bridges were strengthened/rehabilitated/rebuilt to enhance safety of train operations. (b) Patrolling of Railway Tracks: During adverse weather conditions patrolling of Railway tracks including night patrolling is carried out at vulnerable locations regularly. Other Administrative Measures • Constant Review of Safety Performance at Board’s apex level– Safety performance is invariably reviewed as a first item on Agenda of Board Meeting at the apex level. All accidents are analyzed in detail so that remedial measures can be initiated.

60 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 • Safety Review meeting with Zonal Railways – Chairman and Board members have conducted Safety Review Meetings with General Managers and PHODs of Zonal Railways during their visits as well as through video conference. • Intensive Footplate Night Inspections – Intensive Footplate Inspections including night inspections have been conducted at the level of SAG branch officers and supervisors in the field. • Regular Safety Drives & awareness campaigns – Safety drives and awareness campaigns have been launched from time to time, covering the lessons learnt from recent train accidents so as to prevent similar accidents in future.

Beauty of Nilgiri Mountain Railway

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 61 Rolling Stock

New Rolling Stock placed on line during the year 2018-19 is given in the following table: Type of Rolling Stock Units placed on line Replacement account Additional account Year B.G. M.G. N.G. B.G. M.G. N.G. Diesel Locos 2017-18 155 - 3 91 - - Diesel Loco converted into Electric Loco (Three Phase Locomotive) 2018-19 92 - 3 10 - 2 Electric Locos 2017-18 58 - 302 - - 2018-19 40 - 478 - - Wagons@ 2017-18 8,015 - - - - - (in vehicle units) 2018-19 12,649 - - - - - Electric Multiple Units Motor Coaches 2017-18 102 - - 8 - - 2018-19 112 - - 51 - - Trailer Coaches 2017-18 202 - - 16 - - 2018-19 245 - - 89 - - Main line Electric Multiple Units Motor Coaches 2017-18 - - - 34 - - 2018-19 4 - - 148 - - Trailer Coaches 2017-18 - - - 90 - - 2018-19 10 - - 446 - - Passenger Carriages 2017-18 1,697 - 6 1,838 - - 2018-19 1,350 - - 2,548 4 - Other Coaching Vehicles 2017-18 18 - - 82 - - 2018-19 239 - - 292 - - @Total wagons produced during the year (including BLC & Pvt. wagons) Stock condemned during the year was as under: Type of Rolling Stock (in units) B.G. M.G. N.G. 2017-18 2018-19 2017-18 2018-19 2017-18 2018-19 Diesel Locos 155 92 129 27 06 03 Electric Locos 58 40 - - - - Wagons (in Vehicle Units) 4,241 3,248 59 206 2 - Electric Multiple Units Motor Coaches 40 99 - - - - Trailer Coaches 176 191 - - - - Passenger Carriages 1,697 1,350 140 38 2 61 Other Coaching Vehicles 189 239 20 7 - 7 Traction The entire passenger and freight traffic, in terms of both Gross Tonne Kilometres (GTKMs) and Train Kilometres was carried by diesel and electric locomotives. Steam locomotives, however, continued to run on certain steam circuits including Hill Railways as icons of IR’s glorious past.

62 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 The traction-wise fleet as on March 31, 2019, in comparison to the previous year, was as follows: (in units) Locomotive As on March 31, 2018 As on March 31, 2019 Steam 39 39 Diesel 6,086 6,049 Electric 5,639 6,059 Total 11,764 12,147 Demu Train passing through Tea garden in Assam Manufacturing of Rolling Stock The performance of Production Units during 2018-19 was as under: • Chittaranjan Locomotive Works (CLW), Chittaranjan manufactured 402 nos stat-of-the-art BG 3-phase HHP electric locomotives equipped with IGBT technology based propulsion system & auxiliary converters. • Diesel Locomotive Works (DLW), Varanasi manufactured 274 locomotives including 145 BG Electric HHP Locomotives and 27 diesel locomotives for Non-Railway Customers (NRC). The total value of sales for NRC was `146.57 crores. DLW also converted 02 Nos WDG4 diesel locomotives to WAG11 electric locomotive. • Integral Coach Factory (ICF), Chennai manufactured 3,240 coaches including 708 EMUs, 83 DEMUs, 21 high speed Self Propelled Accident Relief Train (SPART), 16 coaches for , 2,222 LHB coaches,72 three phase MEMU, 16 Train set coaches, 59 nos (DETC) inspection coaches and 39 coaches for Sri Lankan Railways. The approximate value of sale for NRC is `299.41 crores including coaches for MRVC. • Rail Coach Factory (RCF), Kapurthala manufactured 1,350 coaches including 782 LHB coaches, 560 MEMU and 8 coaches for NRC of the value of `19.38 crores. • Modern Coach Factory (MCF), Raebareli manufactured 1,425 LHB coaches during 2018-19. • Rail Wheel Factory (RWF), Bengaluru produced 40,136 wheel- sets. It also manufactured 1,31,131 wheels and 71,001 axles. The value of sale for NRC was of `95.69 crores. • Rail Wheel Plant (RWP), Bela produced 23,500 wheels during 2018-19. • Diesel Loco Modernisation Works (DMW), Patiala rebuilt and upgraded 45 diesel electric locomotives from 2,600 HP to 3100/3300 HP along with fitment of Microprocessor Based AC-DC Power Transmission system resulting improved fuel efficiency and enhanced reliability. DMW also manufactured 58 nos 3-phase (WAP-7) High Horse Power (HHP) BG electric locomotives,02 nos DETC inspection cars and 01 Multigenset locomotive for Indian Railways.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 63 The details of innovations and new initiatives of EMU, MEMU and Kolkata Metro rakes during 2018-19 is as under Vande-Bharat (T-18) Express train India’s first train set has been dedicated to nation on 17th Feb.,2019. This train has been manufactured on EMU platform and having very high acceleration/deceleration characteristics resulting in saving in journey time as compared to existing Rajdhani/Shatabdi train running on same route. It has several unique features as under: • Fully automatic doors and AC Coaches • Onboard Wi-Fi access • GPS based advanced system • Maximum speed of the train is 160 kmph • Discharge less Bio-Vacuum toilets • CCTV cameras provide Smart security in the train Air conditioned EMU In addition to prototype Air conditioned EMU rake with indigenously developed 3-phase IGBT based on-board propulsion system which was introduced in Mumbai Suburban area of Western Railway on 25.12.2017, one more Air conditioned EMU rake has also been introduced in passenger service on 22.08.2019 in Western Railway. 3-phase EMU rakes in other than Mumbai Area In addition to Eastern, Southern and South Eastern Railways, EMU rakes with indigenously developed 3 phase IGBT based propulsion system have been further proliferated in suburban system of South Central and Northern Railways in 2018-19. 3-Phase MEMU rakes Main Line Electrical Multiple Unit (MEMU) rakes equipped with indigenously developed 3 phase IGBT based on-board propulsion system have been introduced in Southern and South Western Railways. Head–On-Generation system (HOG) Under HOG system, called as Head-On-Generation(HOG) system, supply to coach air-conditioning, lighting, fans etc is being provided through noise free converters, fed through transformer winding of WAP 7 & WAP 5 locomotives. This system is being provided in End-On-Generation trains, where power cars equipped with DG sets are provided at both ends. There is huge saving in diesel fuel consumption in power cars of trains working on system. So far, 238 trains have been converted to HOG system, resulting in saving to the tune of `485 crores per annum. On account of saving in diesel fuel consumption during 2019-20, it is planned to convert balance End-On-Generation (EOG) LHB rakes into HOG system.

64 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Imports The import content of raw material/components, in terms of percentage of total production cost (excluding performa charges) for different types of rolling stock manufactured in Indian Railway Production Units for the year 2018-19 is furnished below: LOCOMOTIVES/COACHES 2017-18 2018-19 DLW WDG-4D 7.07 8.84 WDP-4D 8.24 7.65 WDG-5 73.24 40.75 Introduction of New WAG-12 3-Phase WAP-7 - 0.91 Locomotive WAG-9 - 1.36 WAG-11 - 5.25 WDG-4D (represents NRC loco) 7.07 - YDM-4 (represents NRC loco) 0.37 - WDG-3A (represents NRC loco) - 2.96 WDS-6 (represents NRC loco) - 2.94 Sri Lanka Loco (represents NRC - 0.45 loco) RCF LGS 1.74 2.17 LWACCN 1.32 1.70 LWACCW 1.32 1.74 LWCBAC 1.38 1.67 LWFAC 1.36 1.73 LWFCWAC 1.40 1.75 LWFCZAC 1.16 1.75 LWFCZAC 1.16 1.40 LWFCZACHS 1.04 1.40 LWLCBRRM 0.96 1.22 LWLRRMHS 1.04 1.24 LWS 1.74 2.34 LWSCN 1.88 2.22 LWSCZ 1.72 2.23 LWSCZAC 1.45 1.73 LWSCZACHS 1.44 1.73 CLW WAG-9 3.09 2.65 WAP-7 2.82 2.35 WAP-5 3.97 3.92 MCF LWACCW 4.81 3.62 LWACCN 4.67 3.62 LWSCN 6.44 4.71 HUMSAFAR TURNKEY - 3.37 HUMSAFAR 4.04 - DEEN DAYALU 5.07 3.61 TRC - 3.68 TRSC - 3.58

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 65 LOCOMOTIVES/COACHES 2017-18 2018-19 LWSCN(G) - 4.68 LWLRRM - 2.95 LDSLR - 2.24 LWSCZ - 5.06 LWLBAC - 4.04 LS-5 5.77 - ANTYODYA 5.46 - ICF LWLRRM 1.51 1.81 LWLRRM TEJAS - 1.85 AC EMU B - 0.39 LSCN 1.99 2.39 LS Antyodaya 0.71 - LS 0.71 - Inside view of Workshop LACCW 1.83 2.65 LACCN 2.00 2.87 LFCZAC (Anubhuthi) 1.34 - LFCZAC - 2.37 LSCZAC 1.91 2.58 LGS - 2.00 LSCZ - 2.08 LOMS - 1.16 MEMU DMC US - 0.29 MEMU TC US - 1.06 TRAIN 18 DTC - 0.55 TRAIN 18 MC - 0.26 TRAIN 18 MC EC - 0.56 TRAIN 18 TC - 0.52 TRAIN 18 NDTC - 0.53 TRAIN 18 NDTC EC - 0.53 AC EMU NDMC US - 0.50 AC EMU TC US - 0.86 Indian Railways’ bulk requirement of wagons is met by wagon manufacturing units both in public and private sectors as well as PSUs under the administrative control of Ministry of Railways. During the year 2018-19, 12,649 wagons were inducted in Indian Railway System. Out of these, 1,001 wagons (including 480 BLC wagons) were manufactured by Railway Workshops and the remaining 11,648 wagons (including 1,269 BLC wagons) were manufactured by wagon industry. During the year 2019-20 (up to September, 2019 , 7,917 wagons were inducted in Indian Railways System. Out of these, 602 wagons (including 170 BLC wagons) were manufactured by Railway Workshops and the remaining 7,315 wagons (including 571 BLC wagons) were manufactured by wagon industry.

66 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Maintenance of Rolling Stock The number of units of rolling stock given periodic overhaul (POH) in Railway Workshops during the year 2017-18 and 2018-19 is given in the following table: Type of Rolling Stock Periodic overhaul (nos.) undertaken (BG + MG) during the year 2017-18 2018-19 Diesel Locos 474 440 Electric Locos 443 465 Coaches 30,037 30,649 Wagons 50,956 53,903 The percentage of ineffective stock to the total stock on line for different types of rolling stock was as follows: Type of Rolling Stock Percentage of ineffective stock to the total stock on line B.G. M.G. 2017-18 2018-19 2017-18 2018-19 Steam Locos - - 37.18 32.90 Diesel Locos 8.48 8.53 4.48 1.89 Electric Locos 6.80 7.11 - - EMU Coaches 12.2 14.4 - - Passenger Carriages 5.89 6.07 4.58 4.74 Other Coaching Vehicles 6.44 5.18 - - Wagons 3.63 3.61 100.00 100.00 Export Order The total value of exports of rolling stock during 2018-19 was `192.63 crore. The cumulative value of export of rolling stock/spares up to the end of March, 2018 and March, 2019 was `3,162.59 crore and `3,355.22 crore, respectively. The export during 2018-19 includes Diesel Electric Locos and Diesel Electric Multiple Units to Myanmar and Sri Lanka. Modernization of Workshops Central Organisation for Modernisation of Workshops (COFMOW) was established under the Ministry of Railways by the Government of India for modernizing Indian Railways workshops. Since its establishment in 1979, COFMOW has been assisting in moderinizing Indian Railways Production Units and maintenance of Workshops. So far COFMOW has been involved in purchasing over 22,597 machines valued at `6,538.26 crores. COFMOW continues its endeavour to provide crucial technical support to the various manufacturing and maintenance units of Indian Railways. COFMOW is now taking up composite turnkey projects of setting up workshop/expansion of PUs’ workshops as well as specialised technical projects allotted by Ministry of Railways.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 67 COFMOW is in a position to offer its services to those needing modernization or up-gradation of their manufacturing/maintenance facilities with enhanced productivity. Over the time, COFMOW has emerged as a leading specialised organization with the advantage of technical core group in handling variety of machinery and plant with enhanced productivity. Further, COFMOW provides professional advice and assists Zonal Railways and PUs in preparing and upgrading technical specifications for procurement of M&P, machine tools and allied equipment. Salient Features • Bringing in state of the art technologies available worldwide in the field of M&P. • Preparing, Upgrading and compilation of specifications of machines used in Workshops, Maintenance Sheds and Production Units. • Its continued efforts for indigenization have led to a vibrant machine tool industry in India. • Undertakes turnkey works/projects associated with M&P,New Manufacturing lines and composite modernization projects. • Professional expertise in training staff, in the required area, by interaction with firms and studying the field requirements. • Supports not only Mechanical units, but all the departments of Indian Railways for their M&P requirements. • E-tendering all M&P items. • Executing specialised technical projects involving upgradation of Railways’ rolling stock & yards. • Reverse Auction for economic benefits. • Successfully implemented payment of vendor through central Integrated Payment System (CIPS). Key Milestones S. No. Fund Utilization Contracts Awarded Year (` in crore) (` in crores) 1 2017-18 436.53* 679.67 2 2018-19 448.61 1,096.38#

#Best ever *Revised Composite Turnkey Projects Completed • Composite Works contract for Augmentation of production capacity for manufacturing of advance LHB coaches at ICF/Chennai (`127 crores). • Coil Spring manufacturing facility at ICF/Chennai (`83.88 crores).

68 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 • New Wheel and Axle assembly line at RWF/Bengaluru (`49.42 crores). • Setting up of Wheel Shop at Sanpada (`33.64 crores) Under progress • Augmentation of Wheel Shop capacity at Matunga/CR (`62.3 crores) • Creation of BG Coach POH facilities at Moti bagh/NGP (`81.89 crores). • Modernisation and Augmentation of POH capacity upto 150 wagons per month, Dahod (`92.92 crores). • Augmentation of BG coaches POH capacity 50 coaches to 100, Bhavnagar(`48.71 crores). • Augmentation of Wagon POH capacity from 400 to 500 wagons per month, Rajpur (`113.20 Crores). • Setting up of Axle Forging Line, RWF/Bengaluru (`303.52 crores). Other Projects in Pipeline • 3rd Axle Machining Line for RWF/Bengaluru (`221.42 crores). • Setting up of wheel shop at New Katni Junction, WCR (`66.94 crores). Special Projects in new technology areas in hand • Procurement of Simulator in motion type for training of Loco Pilots (`350 crores). • Procurement of Trolley Mounted Sewage Evacuation Machines (`58.44 crores). • Fitment of RFID in Wagons (`52 Crores) • Fitment of Bio Vacuum Hybrid-Toilet System in 500 LHB Coaches (`55 crores). • Smart Yard facilities in Tughlakabad & DDU/Mugalsarai (`64 crores). • Procurement of Hot Axle Box Hot Wheel Detetor (`56 crores) New Projects expected • Procurement of 200 ton Telescopic Breakdown Cranes

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 69 Materials Management

Materials Management Department deals with planning, organising, communicating, directing and controlling of all the activities concerned with the flow of materials into an organization and its further movement to various users. Indian Railways is one of the largest organizations in the country dealing with public procurement. Expenditure on Purchases Hojai Station, Assam, NFR Expenditure by Indian Railways on procurement of goods to meet the requirements of operation, maintenance and production of assets (excluding track related items and goods supplied as part of works) during 2018-19 was `62,134 crores. A broad classification of procurement of such goods is given below:-

2017-18 2018-19 (Figure in crore of `) Stores for operation, repairs and maintenance 10,284 13,424 Stores for construction 4,263 2,956 Fuel 14,925 16,565 Stores for manufacture of Rolling Stock and 20,013 29,189 purchase of Complete units Total 49,485 62,134 Procurement of Iron and Steel Material During the year 2018-19, Indian Railway’s requirement of iron and steel materials was met with indigenously. Procurement during 2018-19 was `1.56 lakh MT valued at 712.7 crore as against 1.09 lakh MT valued at `471.5 crore during 2017-18. Stocking Depots Warehouse management is an important aspect of materials management. Indian Railways has extensive warehouse network dedicated to provide the required material as close to the point of consumption as efficiently as possible. To meet this requirement Zonal Railways and Production Units have 262 stocking depots spread all over the Railway Network. These depots stock over 1.3 lakh items consisting of raw materials, components, spares, consumables etc . Disposal of unserviceable Items Efficient Materials Management also involves timely and efficient disposal of scarp generated during maintenance and production activities. Safe disposal of industrial waste and hazardous scrap is a legal obligation which is meticulously ensured by Indian Railways. Disposal of obsolete items is essential to free the locked up capital in such assets. Disposal of scrap is an important source of revenue for Railways. Total revenue generated through disposal of scrap, during 2018-19, was ` 4,192.07 crores, as against `3,143.20 crores during 2017-18. Digitisation Transparency and efficiency in public procurement and enhancing the Ease of Doing Business is an endeavour which is directly in line with ‘Digital India’ initiative of the Government. Digital journey of Materials Management on Indian Railways that started with roll out of e-procurement system in 70 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Financial Year 2011-12 with limited scope of e-tendering has now extended to encompass the complete Materials Management cycle which includes demand generation, tendering, purchase decision, contracting, inspection, material receipt and payment. All types of tenders for Goods, Services, Works, Earning/ Leasing and sale of scrap are issued on a single web-portal i.e. www.ireps.gov. in. An Android app “IREPS –vkiwfrZ” has been launched which enables access to useful information related to Railways procurement and disposal, “on the go.” System of Lot Publishing, instead of traditional catalogue publishing, has been rolled out for re-Auction in January, 2019. This has made paradigm shift in the method of disseminating information pertaining to the available scrap for sale to prospective bidders in a transparent manner. Agency of Procurement Zonal Railways and Production Units mostly procure the materials required by them in a decentralised system, but for purchase of a few items which are centralised for procurement at Railway Board’s level . Common use Goods and Services available on GeM are reserved for procurement through GeM portal. Out of `62,133.74 crore worth of stores procured in 2018-19, 63% was done by Zonal Railways and Production Units, 36% by Railway Board and the balance 1% through other sources. Stores worth `6,269.56 crore were bought from Small Scale Sector and Khadi and Village Industries in 2018-19. Public Sector Undertakings contributed 20% and other industries contributed 80% towards supplies. Indigenous Vendor Development Indian Railways has fully implemented Public Procurement (Preference to ) Order. The value of Indigenous stores at `61,078 crore during 2018-19 constituted almost 98% of the total purchases by Indian Railways. Indian Railway has to depend on imports for high technology components for its locomotives, coaches, signal & telecom equipments etc. which are not available in adequate quantity with required quality within the country. Inventories Maintaining inventories at an optimum level is the key to successful materials management. Turn Over Ratio for the year 2018-19 was 9% (without fuel) and 6% (with fuel), as against 10% (without fuel) and 8% (with fuel) during 2017-18. Wagons Procurement During the year 2018-19, 12,649 wagons were inducted in Indian Railway System, out of these, 1,001 wagons were manufactured by Railway Workshops. Passenger Amenities Contracts for supply and installation of 1,00,000 steel benches across 2,000 stations throughout Indian Railways have been concluded during the year. Installations have already commenced and are expected to be completed during 2019-20. Swachh Bharat To achieve this objective, Indian Railways placed purchase orders for 1,03,116 Bio-toilets upto March 2019, out of which 1,01,376 Bio-toilets i.e. more than 98% have been supplied by March’19. INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 71 Research and Development

Research Designs Standards Organisation under Ministry of Railways is the sole R&D organisation of Indian Railways and functions as the technical advisor to Railway Board, Zonal Railways and Production Units. RDSO’s major functions involve: • Development, adoption, absorption of new technology for use on Indian Railways. • Development of new and improved designs of equipment and systems. • Setting standards for adoption on Indian Railways. • Development of specifications for materials and products needed for Indian Railways. • Technical investigation, statutory clearances, testing and providing consultancy services. • Inspection of critical and safety items of Rolling Stock (including Metro Stock), Locomotives, Signalling & Telecommunication equipment and Track components. • Vendor development for safety and critical items controlled by RDSO.

RDSO also offers international consultancy services in matters pertaining to design, testing and inspection of railway equipments as well as survey for construction of new lines. RDSO attracts worldwide attention in the area of Research & Development in Railway equipment and systems. Some of the important activities during the year are given as:- Safety Trial of Ultrasonic Broken Rail Detection (UBRD) Systems Trial of Ultrasonic Broken Rail Detection (UBRD) Systems installed by M/s. Armaments Corporation of South Africa SOC limited (ARMSCOR) on 22 km UP line of Allahabad-Kanpur section of North Central Railway (60 kg Rail) has been completed on 31.03.2019. Results show 100% positive detection of clean rail breakage; however, the system is also showing a large number of false alarms. Trial Report is being prepared at RDSO. Change-over to UIC-518 Method for Rolling Stock Testing RDSO currently uses the peak based criteria, developed over years of experience, for assessment of the safety and comfort levels of Rolling Stock before clearing for regular operations over IR. The European method follows the statistical approach prescribed in UIC-518 pamphlet and EN- 14,363 standard for dynamic assessment of rail vehicles. RDSO has started the process of switchover to UIC 518 and for this consultants are being engaged. The work is expected to complete very soon.

72 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Dedicated Test Track for Testing of Rolling Stock For speedy oscillation trials of new/upgraded rolling stock and various trials of track components, OHE, S&T equipments etc. provision of Dedicated Test Track is necessary on IR. Now a 25 km unutilised railway stretch has been identified on Jodhpur Division of North Western Railway and a work of `353 crore has been sanctioned in Pink Book of year 2018- 19 for the construction of dedicated test track. North Western railway has awarded major tenders for construction work. There is a provision for RDSO of `11.16 crores for consultancy work which is under finalisation. Ultrasonic Testing of Rails by Vehicular System In order to increase coverage of Ultrasonic testing of Rails (presently done manually by pedestrian SRT/DRT system), vehicle based USFD system is being introduced. First such system, purchased by Northern Railway, has been run and benchmarked by RDSO at testing speed of 40 kmph. The vehicular system has been put in service in March, 2019. Reliability Development of 2x130 kVA Static Inverters: In order to make 180kVA Static Inverters (SIV) more reliable, an IGBT based Inverter with redundancy feature has been developed. Field trial of prototype has been successfully completed. Railway Board has directed Zonal Railways to provide new design SIV as per RDSO specification. This SIV with redundancy feature will improve the reliability of loco. Passenger Amenities Induction of Vande Bharat Express, the first Train Set “Train-18” in commercial service RDSO has played a pivotal role in introduction of Vande Bharat Express (“Train 18”) which was inaugurated on 15th Feb., 2019. The testing and performance trials of the first “Train-18” were carried out by RDSO in a record time and after evaluation, the Rolling Stock was certified by RDSO for operation. Roof Mounted Ventilation Units (RMVUs) for 3 Phase AC EMU of MRVC Phase- II Project: 3 Phase EMU coaches under MUTP- II have been equipped with two Roof Mounted Ventilation Units (RMVUs) each to provide forced ventilation to induct requisite fresh air into the coaches to contain Carbon Di-Oxide (CO2) concentration inside coaches so as to limit CO2 concentration under SDCL conditions to 700 ppm as per ASHARE stipulations. Operational Efficiency Up-gradation of power of existing WAP5 loco to 6000HP: By suitable software modification in WAP5 locomotives, it has been possible to deliver more power from converters to traction motors up from existing 5400 HP to 6000 HP. This enhanced power capacity was also tested by actual field trials in 24 coach passenger trains. Now WAP5 loco are being used like WAP7 loco with a speed potential of 160 kmph.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 73 Design & Development of Wider sleeper for 25 T axle load: RDSO has developed wider sleeper with more concrete and less steel. It provides higher frame resistance in lateral and longitudinal direction against buckling because of increase in width and weight and the same has been verified after trials by RDSO. A heavier track structure would result in enhanced life of track components including rail. Railway Board has approved its regular use on IR tracks. Design Development of 25T Container Flat Wagon: RDSO has developed the design of container flat type wagons BLCS (A-car & B-car) fit for 25 ton axle load operations and featuring low height platform for increased payload. Prototype has been manufactured and is under RDSO tests. New High capacity Parcel Van: RDSO has recently developed a parcel Van with increased volumetric capacity designed to operate as dedicated freight vehicle / freight trains. The wagon, manufactured by M/s. Texmaco, has been cleared at test speed of 110 kmph (Operational speed of 100 kmph). Push-Pull operation of trains: RDSO has completed the trials for push-pull mode of operation of trains in push-pull mode, in which one locomotive in the front pull the train while one locomotive in the rear pushes it in synchronized operation. This increases the train acceleration, reduces journey times, while at the same time, reducing the jerks and terminal detention. Final speed certificate has been issued by RDSO to such push pull operation. 22,222 CSMT – HZM Rajdhani is being operated through push-pull mode. Increase in Speed at Turnouts: After detailed studies, RDSO has finalised the infrastructure required for increasing speeds over turnouts and loops to 50 kmph with certain additions / modifications. RDSO recommendations sent to Railway Board have been approved by Board and the joint guidelines have been circulated to Zonal Railways and PSUs. Indigenous Development Train Collision Avoidance System (TCAS): RDSO has indigenously developed Train Collision Avoidance System (TCAS) which would enhance train safety on Indian Railways. TCAS provides display of signal aspects on locomotives and prevents trains from passing Signals at danger through continuous speed supervision and application of brake as required. Field trials of the indegenously developed system over 250 km section (Lingampalli – Vikarabad – Wadi-Bidar) of S.C. Railway have been completed and works to the tune of 1200 kms have also been sanctioned by Railway Board for execution in South Central Railway. Three firms have been approved by RDSO for developmental orders for speed up to 110 kmph in Absolute Block Section. Further, trials for higher speeds upto 160 kmph and automatic Block Section are under advanced stage. Conversion of Diesel Loco to Electric Loco Under Mission

74 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 100% Electrification: RDSO, CLW & DLW have jointly worked on conversion of WDG3A Alco type Diesel Loco to twin Co-Co electric loco classified as WAGC3. The conversion is one of a kind in the world. RDSO has done weight calculation and FEA of under frame of converted loco in the assigned time frame. Prototype locomotive was turned out of DLW and after oscillation trials held in the month of Aug 2018, certified by RDSO for regular operation. Indigenous development of Distributed Power Wireless Control System (DPWCS): OEMs of DPWCS are using different sets of Radio Equipment with uncommon communication protocol, leading to problem in Interoperability. RDSO initiated the development of indigenous radio equipment with M/s BEL for Electric Locomotives. Testing & Proof of Concept trials has been successfully done. Field trial has also been done in Kazipet Junction-Ramagundam section of SCR and results were found in order. Regenerative braking in WAG7 locomotive: The advanced feature of regenerative braking available in three phase drive electric locomotives is not there in existing conventional locomotives. RDSO has reviewed the existing design and after Railway Board approval, provided regenerative braking in WAG7 class of conventional locomotive. The first such locomotive was flagged off, on 08.02.2019 at BHEL Jhansi. Inspection and Quality Audit: In RDSO, all the product inspection modules have been made online. Inspection calls are placed online and after inspection, Inspection Certificates are issued online.Quality Assurance /Civil directorate is the inspecting agency for GRSP/CGRSP, GFN Liners, CMS Crossings and AT Weld portions and in 2018-19, a total of ` 593.57 crore worth of these items was inspected. RDSO’s stellar contribution in Bogibeel Bridge Project: Bogibeel Bridge is the longest Rail-cum-road Bridge in India with length of 4.94 km. RDSO has been associated with this iconic project since its inception to its completion including being a part of the Technical Advisory Group (TAG) and the design and construction. With RDSO’s active involvement, the bridge has been put in operation. Tests & Trials IR Rolling Stock Trials: RDSO has conducted a very large number of tests of Rolling stock last year in very short amounts of time. Particularly noteworthy was trials of Train 18 which were completed in a record of less than a month against the normal duration of 5 – 6 months. A total of 29 Oscillation Trials, 11 Coupler Force, Controllability & EBD Trials, 06 COCRs, 09 Squeeze tests and several others trials were done in the period April – December 2018. Metro Trials: Further, after conducting Oscillation, EBD and other trails, Interim Speed Certificates for four Metros (Noida, Kolkata, Nagpur & Gujrat Metros) were issued by RDSO in year 2018-19.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 75 Track Recording: The total liability of track recording on Indian Railway as per IRPWM comes out to be approx. 1,95,000 track kms. During the year 2018-19, a total of 1,02,461 track km have been recorded with 05 operational TRCs, which is 14% higher than last year’s. Research and Collaboration International Exhibition InnoRail – 2018: 3rd edition of the International Exhibition cum Conference “InnoRail-2018” was organised at RDSO from 22nd to 24th Nov 2018. More than 120 exhibitors from India and abroad participated in the event. Concurrent seminars on relevant topics were also held alongside the exhibition. Eminent speakers from Industry, Railway and Metro segment addressed the gathering. Centres of Railway Research: Centers of Railway Research (CRRs) have been formed at IIT Kharagpur, IIT Madras, IIT Kanpur, IIT Roorkee & IIT BHU (Malaviya Chair). Different research projects have been identified at these CRRs as per their core areas of strength included in the MoU. A Round Table conference was organized at RDSO on 11th February 2019 with the CRRs & Technical Chairs. established at various IITs by Indian Railways with the aim of promoting joint Research & Development with IITs. Meeting was attended by senior officials of RDSO, representatives of CRR from IIT KGP, IIT BHU, IIT Roorkee, IIT Chennai & IIT Kanpur. Technical Cooperation Workshop with Korean Railroad Research Institute: A three days Technical Cooperation Workshop was organised at RDSO, in which a Research team of Korean Railroad Research Institute (KRRI) to look into the possibility of taking up joint R&D projects in the field of railway safety, passenger comfort and mutual cooperation. Training of Indian Railway officials was also explored by KKRI and RDSO teams. Meeting cum workshop with Russian Railways Delegation: A meeting-cum-workshop of Russian Railway experts with experts from RDSO was held in April’19 regarding feasibility analysis running of semi high speed train (200kmph) between Nagpur-Secunderabad section of Indian Railways. MoU between RDSO and Russian Universities was also signed and handed over to Russian team. Export Design & Development of standard gauge bogie for export locomotive: Based on requirements of RITES/DLW, RDSO developed complete Bogie (MTA) for standard Gauge 4500 HP Diesel locomotive for export. The dynamic simulation and strength of the design have been validated by RDSO using simulation and found OK. All bogie drawings have been approved and issued to DLW. This will enhance export capability of Standard Gauge 4500 HP locomotives and earn foreign exchange.

76 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Managing the Environment

Railways are one of the least polluting modes of transport. Efforts are steadily being made to make Railway operation environment-friendly. Some of the important steps taken in this direction are enumerated in the succeeding paras. Eliminating the use of wooden sleepers Bio Toilet Indian Railways has developed and adopted composite sleepers made of a polymer matrix for use on girder bridge and other isolated location like special turnouts, bridges in track circuited area where wooden sleepers were being used earlier. Afforestation During 2018-19, Railways did mass plantation of 110.09 lakh trees. Railways have already finalized a model agreement with Ministry of Environment & Forests to be entered by Zonal Railways with State Forest Department. Plantation will further improve in coming years. Moreover, now instructions have been issued to all Zonal Railways to make provision of 1% in all estimates to environment related matter. This will help in meeting the cost of plantation. As such, Railways are making all efforts to plant more and more trees. Besides, Railway land is also licensed to Railway employees belonging to Group ‘C’ and ‘D’ category under ‘Grow More Food’ scheme, for growing vegetables, crops etc. Green Energy Initiatives on IR a) Green Energy As an initiative to provide thrust to environment and climate change, Indian Railways has given big focus on tapping renewable energy by way of setting up solar & wind plants. This is also going to generate business & employment in the country. In line with above, Indian Railways plans to install 1000 MW of solar power plants and about 200 MW of wind plants by 2022-23. The target set and progress made so far over Indian Railways is as below:  Solar Energy:  For Roof Top Power Plants: • 500 Mega Watt (MW) solar plants on roof top of Railway buildings through developers’ PPA mode, to meet non-traction loads. • Out of above, 40.94 MW has been installed in 2018-19 as against 30.19 MW installed in 2017-18. So far, 82.42 MW of solar plant has been installed till March, 2019. • Balance MW is under different stages of progress.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 77  For Land based system: • About 500 MW Land based solar plants to meet Traction & Non- Traction requirements. • Out of this 3 MW has already been installed at MCF, Raebareili, • 3 Lans based Solar projects (50 MW @ , 2 MW @ Diwana & 1.7 MW @ Bina) are already awarded.

Solar panels on Platform shelters at • Balance 443 MW is in different stages. Chennai Suburban Station MMC  Wind Energy: • Out of above,16.5 MW wind plants has been installed in 2018-19 as against Nil in 2017-18. So far, 53 MW of Wind plant has been installed till March,2019. (b) Passenger Amenities  Escalators and Lifts: • With an objective to provide ease of movement to differently abled, aged and children on Railway platforms, Indian Railway has been providing lifts and escalators under ‘Sugamya Bharat Abhiyan’. • IR has recently revised policy for provision of escalators at stations. The escalators will now be installed at stations of State capitals, Million cities, Places of tourist importance & Other Stations starting from highest footfall to lowest footfall, subject to minimum footfall of 25,000 per day (Policy revised in March,19). • 165 escalators & 130 lifts have been provided in 2018-19 as aginst 126 escalators & 161 lifts provided in 2017-18. So far, 652 escalators & 481 lifts has been installed till March,2019.  Improved illumination level at Railway Stations: • Indian Railways has been consistently trying to improve the illumination levels at various stations. Various policies have been issued from time to time to improve the illumination levels. • Recently a drive was under taken to improve illumination at Railway Stations of Historical importance, state capitals, Millennium cities, Tourist places, etc. As a result, 682 select stations have been improved with better illumination at par with Airport Standards in 2018-19. c) 100% LED lightings • All railway installations including offices, maintenance depots etc. has been provided with 100% LED luminaries. • As a one-time provision of LED luminaries in all Residential quarters across IR, more than 89% railway residential quarters have been covered in 2018-19 under the scheme. Indian Railways is one of the first Government organizations to do so. Thereby, IR shall have 100% LED lights at all its installations.

78 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 d) Open Access Indian Railway has been granted Deemed Licensee status under third proviso to section 14 of the Electricity Act, 2003. From Nov.,’15 onwards, after which it has started to procure power under Open Acess from Generating Companies (GENCOs) directly through tariff based bidding/ bilateral arrangements; Indian Railways has saved approximately `10,571 crore in BAU mode till March, 2019. Status of open access is as under: • Open Access granted in the States of Maharashtra, Madhya Pradesh, Gujarat, Rajasthan, Jharkhand, Haryana, Karnataka, Delhi, Uttar Pradesh, Bihar and Damodar Valley Corporation (DVC) area. • Being pursued specially in the States of West Bengal, Chhattisgarh, Tamil Nadu, Odisha and Kerala. Rates of electricity are highest in Punjab, West Bengal & Tamil Nadu. • In addition to the above efforts for open access in traction, open access in non-traction is also being pursued. Open access in non-traction is already obtained in RWF, DLW.  Savings due to open Access in Traction power • Actual Savings in Electric Traction Energy bill in BAU (Business As Usual) mode for the year 2018-19 is `3,682 crore. • Total bill of electric traction has come down from `10,591 crore (2014- 15) to `10,083 crore (2017-18) i.e. reduction of 4.8% though GTKMs (Goods + Passenger) increased by 3.6% in the same time frame. • Commenced from Nov.,2015, resulting in cost of electric traction power down from `6.73/unit (2014-15) to `5.75/unit (2018-19). e) Automated Switched Neutral Section (ASNS) • Indigenous version of Automated Switched Neutral Section (ASNA) developed and trials done successfully at Asauda/Traction sub-station in NR, since August, 2018. • Shall be very useful in high speed operations for cutting down of costs and giving “Make in India” push. f) Use of IT • ODC Crossing Approval Monitoring System- Online portal developed for granting clearance to State Electricity Boards (SEBs) for cable /transmission line crossings under/over Railway tracks and for granting permission to ODCs (Overhead Dimensional Consignment), at level crossing in electrified territory. • Rail-Saver – A web/mobile based application which captures energy data related to energy conservation, energy management and Renewable energy and its implementation on IR which facilitates systematic collection, assimilation and analysis of data for evolving future strategies for conceiving and implementation of energy conservation efforts over IR.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 79 • Traction Distribution Management System (TDMS) – TDMS is a pilot project rolled out in Northern Railway being developed by CRIS with an objective to facilitate day to day e-TrD working by improving efficiency of employee through hassle free record up-keeping and integration of TrD asset at Field, Division and Zonal level. g) Awards Various units of Indian Railways and Pus & PSUs are being honored with various awards for taking works of excellence in the field of energy efficiency and Green Energy. • The continuous efforts of Ministry of Railways and Zonal Railways to embrace various energy efficient technologies and energy conservation measures had resulted in bagging 17 National Energy Conservation Awards (NECA) in 2018-19. Indian Railways have swept NEA’ 2018 in a big way by bagging 30% of the awards. • Railway Energy Management Company Ltd. (REMCL), a JV Ministry of Railways and RITES, received an award on 15.07.19 for being “Most innovative Player” in field of power sector for the year 2018-19 for taking various initiatives in establishing Railways status as deemed licensee & reducing the cost of operation of Railways’ by arranging power at the reduced tariff. REMCL efforts are also notable in decarbonisation & reducing carbon footprints of Railways by harnessing & installing at Railways’ roof top spaces, vacant Railway land including wind plant. . Environment • Indian Railways have installed over 2,00,000 bio-toilets in around 55,000 coaches to prevent open discharge of human waste on Railway Tracks from trains. • 5 PUs, 36 workshops, 3 diesel sheds and one store depot, total 45 units are certified green. • 54 water bodies have been revived/restored and 44 no. of non- functional water bodies have been rejuvenated. At present 1,591 water bodies are functional on Indian Railways. 52 Water Recycling Plants have been set up in Railway premises in 2017-18 and 09 in 2018-19. • Instructions for placement of separate waste bins for bio- degradable and non-biodegradable waste at appropriate distance at stations/ platforms/foot over bridges for disposal of the waste in an eco-friendly manner. • 166 Plastic bottle crushing machines have been installed at 128 stations. Indian Railways has a fleet of about 5,550 mainline BG diesel locos based in 42 Sheds. Following initiatives have been taken by IR for improving availability & reliability and enhancing the safety concerning to diesel locomotives and train operation.

80 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 • Conversion of Diesel Locos into Electric loco- IR has conceived a plan to convert Diesel Locomotives into Electric locomotive. Conversions of 200 diesel locos (100 HHP & 100 ALCO locomotives) into electric loco have been sanctioned in Pink Book 2018-19. Two ALCO type WDG3A Diesel Engines have been converted in to Electric loco WAGC3.The loco has completed its oscillation trial and presently under operation over IR. Further, another set of two ALCO locomotives is under conversion at DMW/PTA. • Another set of two HHP locomotives have been converted in to Electric loco WAG-11 by DLW. The loco is under speed and oscillation trial with RDSO. • Air Conditioning (AC) of locomotive cabs - Loco Pilots are working in extreme weather conditions of heat, humidity and dust prevalent across the country. The need for making locomotive cab crew friendly to ensure long hours of fatigue free driving has been recognized world over. Improvement in the working conditions of loco crew is a priority area for IR also. Provision of AC in loco cab has been a step in this direction. This will reduce fatigue level, improve their efficiency and alertness. Till May, 2019, ACs have been fitted in 916 Diesel Locos. • Bio - Diesel - Indian Railways has started using HSD oil blended with 5% bio- diesel (B5) mixture on World Environment day i.e on 05.06.2015 at two locations Itarsi/ WCR and Sanathnagar/ SCR. Subsequently, 76 locations on all Zonal Railways have started using the blended oil. Bio-Diesel plants at Tondiarpet/ Chennai and Raipur are under construction. Use of bio-diesel will result in reduction of Greenhouse Gases emissions, earning of carbon credits & saving of foreign exchange. Bio-diesel is also expected to be 5-10 % cheaper than High Speed Diesel. • Remote Monitoring and Management of Locomotives and Trains (REMMLOT) - REMMLOT enables remote monitoring of Diesel Locomotives. It specifically enables analysis of lapses on part of the loco pilot. This will enable focused counseling and training of such crew, who are prone to unsafe working. REMMLOT also monitors condition of locomotive and helps in preventive maintenance of locomotives. REMMLOT monitors shutting down of locomotives when idle for a long time and generates management information to ensure this. The above system is already working in 3606 Diesel Locomotives. • CNG/ LNG DEMU- Indian Railways has already embarked on its journey to use alternate source of energy like CNG in its fleet of Diesel Electric Multiple Units (DEMUs). Presently, CNG DEMU rake are running in four sections viz., Rewari- Rohatak, Delhi-kurukshetra, Delhi- Samli and Farukhnagar- Garhi Harsaru - Delhi Sarai Rohilla section of Northern Railway. A total of 100 DPCs(Driving Power Cars) have been sanctioned for conversion to dual mode with CNG/LNG under RSP. Work has been completed on 26 DPCs for CNG.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 81 CNG is not only cheaper fuel than diesel but is also more environment- friendly. In comparison to diesel engine, a saving in fuel cost of 6% has been realized with use of CNG engines in dual fuel mode. • Auxiliary Power Unit (APU) – APU is a self-contained unit with a small diesel engine coupled with compressor and alternator for battery charging. It has its own set of controls, accessories and is integrated to the existing control system of locomotive. In APU System, Main Engine shuts down and small 25 HP Engine starts and charges batteries and air brake pipes, when loco idles for more than 10 minutes. The diesel engine of APU consumes only 3 liters of diesel per hour in comparison to 25 litre by the main engine of the locomotive. Expected savings per loco fitted with APU is Rs.20 lakhs/year on account of savings in fuel oil only. So far, APU units have been fitted in 986 Diesel Locomotives. • Common Rail electronic Direct Injection (CReDI) - Use of CReDI as fuel injection system leads to reduction in fuel consumption, reduction in emissions and reduction of engine combustion generated noise, in addition to the increased life of engine due to controlled injection and combustion of fuel. The performance envisaged with implementation of a CReDI system is reduction in fuel consumption by 4-6% over the duty cycle with added benefits of reduced key emissions. The ALCO version has already been validated in the field at Maula Ali (MLY) shed. There have been sanctions of 180 units of CReDI. Out of these, DMW has fitted CReDI in 15 ALCO diesel locos. Further procurement of 65 units of CReDI is in advance stage at DMW. The following developments are also in hand with regard to Diesel Locomotives: • Dual-mode Locomotive - There are large numbers of stations / yards, where traction change takes place over IR due to mix of diesel and electric tractions. These traction change points are inevitable since there will be large number of sections, which are uneconomical for electrification. With modern electronics, it is much easier to build an electro-diesel locomotive (Dual mode), which is equally capable of running at designated speeds both on electrified and non-electrified territory. These dual mode locomotives are very useful and economical for operation in territories, where there are a number of traction change points. There will be huge cost savings due to reduction in the detention time of locomotive and rakes at the traction change points. This will eliminate shunting of locomotives at traction change points, improved flexibility of operation in the goods yards / sidings, increased throughput of the sections. In the event of major accident in natural calamities like cyclone and disturbed areas where OHE gets affected, dual mode loco will provide excellent operational flexibility to work on diesel until the normalcy is established.

82 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 A dual mode loco design has been developed by RDSO. Prototype Dual mode locomotive is under production stage at DLW. • Noise level reduction in Diesel loco cabs - Existing Noise level in the cabin (rear) is around 96 dB (A). Reduction to 85 dB (A) has been envisaged, which will be at par with International norms. DLW is coordinating with RDSO to develop fresh Functional Requirements Specification (FRS) for reduction of noise. RDSO has awarded a consultancy contract for Noise source identification and control in HHP Locomotives to IIT/KGP. IIT/KGP has prepared Acoustic insulation scheme and fitted in cabs of Loco No.70800/ WDG4D. IIT/KGP has carried out remaining acoustic insulation work at Kazipet shed. Sound pressure level measurement has been done by IIT/KGP in consultation with RDSO on 26-28th Dec.’2018. IIT/KGP submitted Final report in May’2019 to RDSO for scrutiny. • Multi-genset locomotive - Multi-genset has been developed by RDSO and DMW in collaboration with NREC of USA. In a multi- genset locomotive, single large engine is replaced by three smaller engines. An on-board computer monitors the power requirement and shuts down/ starts engines as per load demands, which makes it more fuel-efficient. Two such locomotives have been turned out by DMW/PTA. Trials at Itarsi Diesel shed have shown saving up to 17% fuel in shunting and passenger operations. Besides fuel saving, there is a reduction of 85%-90% in NOx and particulate emissions compared to uncontrolled locomotive emissions. • Toilet onboard 4500 HP WDG4D Diesel Electric Locomotive - Keeping in view the inherent need for improving crew comfort, DLW has designed and manufactured a HHP Diesel Electric Freight locomotive fitted with Vacuum type toilet having microprocessor based controls and inbuilt safety interlocks onboard. It is equipped with environment friendly and self-sustaining bio-digester technology for onboard sewage treatment. First WDG4D HHP locomotive No. WDG4D-70486 fitted with vacuum based toilet and bio-digester system has been flagged off on 06th May 2016. DLW has fitted Water Closets in five Diesel locomotives. Sanction for additional five toilets to be fitted in freight locomotives has also been accorded. Further, provision of toilets will be done based on performance of the above modification on these locomotives. • Solar Panels a) DEMU with Solar Power panel - First 1600 HP DEMU rake with solar powered Panel hotel load system was dedicated to the nation on 14th July 2017 at Safdurjung Railway Station, New Delhi. Total 6 such trailer coaches are fitted by Indian Railways Organization for Alternate Fuels (IROAF) at ICF, Chennai. i. In addition to above, fitment of Solar panel over 14 nos. Trailer Coaches of DEMU are under process.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 83 ii. Further RSP sanction is available for provision of Solar Panels on 530 Nos. trailing Cars of DEMUs. b) Solar Panels on trains – i. Solar Panels have been installed on 10 Nos Exhibition Coaches of Swachchhata Express. ii. In addition to above, flexible solar panels have also been retrofitted on 13 coaches of Sitapur- Rewari passenger. iii. 50 nos. of Guard vans have been retrofitted with solar panel. iv. Further RSP sanctions are available for provision of Solar panels on 750 Nos. Guard Brake vans. c) The work of retrofitment of solar panels will be done in different workshops and DEMU sheds of Indian Railways.

New proposed Pamban Rail Bridge

84 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Personnel AVERAGE ANNUAL WAGE PER EMPLOYEE

Industrial Relations Industrial relations on Indian Railways remained cordial throughout 2018-19. Recognised Federations/Unions have participated in all important meetings thereby resulting in effective and meaningful involvement of Railway Servants in achieving the corporate objectives of Indian Railways. Number of personnel Group-wise and Department-wise break-up of Railway employees (excluding MTP/Railways) as on 31-03-2019 vis-a-vis 31-03-2018 are as follows: Group-wise break-up As on 31-3-2018* As on 31-3-2019 Group A 10,206 9,998 Group B 6,412 6,566 Group C: (i) Workshop &Artisan 2,93,452 2,86,635 (ii) Running 1,14,155 1,16,545 (iii) Others 7,25,865 6,72,613 Group D: (i) Workshop & Artisan 32,821 34,678 (ii) Others 87,488 99,830 Total 12,70,399 12,26,865 *revised

Department-wise break-up As on 31-3-2018* As on 31-3-2019 Administration 37,406 36,670 Accounts 23,380 21,968 Engineering 3,04,235 2,89,117 Signal and Telecom 65,086 62,530 Transportation 1,61,362 1,61,695 Commercial 82,693 79,270 Mechanical Engineering 2,93,285 2,85,471 Stores 22,765 21,697 Electrical 1,67,167 1,64,258 Medical 38,157 33,302 R.P.F. 56,009 53,357 Railway Board/other Railway offices, 18,854 17,530 including RPSF Total 12,70,399 12,26,865 *revised

Cleaning Mechine at Railway Platforms

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 85 NUMBER OF EMPLOYEES Wage Bill

(THOUSAND) Wage bill including pension etc. at `1,34,364.18 crore increased by `5,649.44 crore-registering a rise of 4.39% over the previous year. The average wage per employee was up by 7.74% from `10,18,501 per annum to `10,97,370 per annum. The ratio of staff cost on open line (excluding payment towards pension and gratuity) to ordinary working expenses (excluding appropriation to DRF and Pension Fund) was 59% The total number of personnel as on 31st March and the average annual wage per employee for the last two years are as follows: 2017-18 2018-19 Total number of personnel 1,270 1,227 (in thousands) Average annual wage per employee (in `) 10,18,501 10,97,370 Representation of Scheduled Castes (SCs) and Scheduled Tribes (STs): Representation of scheduled caste and scheduled tribe employees on IR (excluding MTP Railways) for the year 2018-19 as compared to the previous year is given below:

Number of SC Employees Number of ST Employees As on As on As on As on 31.03.2018* 31-3-2019 31.03.2018* 31.03.2019 Group A 1,405 (13.77%) 1,462 (14.62%) 744 (7.19%) 7.48 (7.48%) Group B 1,236 (19.28%) 1,262 (19.22%) 494 (7.52%) 543 (8.27%) Group C # 2,11,575 (16.87%) 2,04,939 (16.93%) 95,575 (7.62%) 95,918 (7.93%) Grand Total 2,14,216 (16.86%) 2,07,663 (16.93%) 96,813 (7.62%) 97,209 (7.92%) # Including erstwhile Group ‘D’ and Group ‘D’ Safaiwalas *Revised Note: Figures mentioned in brackets indicate the percentage of SCs/STs to total number of employees. A fully dedicated Reservation Cell exists at the level of Ministry/ Railway/Zones/ Divisions/Workshops/Production Units, for dealing with the reservation matters and to look after the grievances of SC/ST employees relating to their service matters. Railway Recruitment Boards During 2018-19, panels of 1,727 candidates have been supplied to the Indenting Railway(s)/Production Unit(s) by 21 RRBs across India. Productivity Linked Bonus For the financial year 2018-19, all non-gazetted employees of the Indian Railways (excluding RPF/RPSF Personnel) have been sanctioned Productivity Linked Bonus (PLB) for 78 days. This benefited about 11,52,308 Railway employees. Further, Group ‘C’ & ‘D’ RPF/RPSF Personnel have been sanctioned ad-hoc-bonus equivalent to 30 (thirty) days emoluments for the year 2018-19. PLB and ad-hoc bonus both have been paid on an enhanced calculation ceiling of `7,000/-p.m. Financial implication for PLB and ad-hoc bonus was approximately `2,024.40 crores and `43.81 crores respectively.

86 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Human Resource Development and Manpower Planning 1. Human Resource Development strategies on Indian Railways have been reoriented towards enhancing competitiveness in the context of internal and external changes. In addition to in house training facilities, Railwaymen are provided specialized training in other institutions in India and abroad. Indian Railway employees are also encouraged to enhance their knowledge and skill by acquiring higher educational qualifications in the specified areas relevant to their work by granting financial incentives. Efforts to improve the basic infrastructure for training are a continuous process. Manpower Planning system has been redesigned to regulate manpower intake with reference to emerging operational and business needs. 2. A Mission Satyanishtha was launched on 27th July, 2018 at National Rail Museum, New Delhi to sensitize all Railway officers and supervisors about the need to adhere to ethics and maintain high standards of probity in public life. The programme was webcast to all Zonal Railways/ PUs simultaneously through Railnet and IR website. The programme was further organized by the Zonal Railways at their headquarters to cover all officers and supervisors of IRs. 3. “Project Saksham” has been launched by Board on 30.10.2017. All Zonal Railways/Production Units have been directed to impart 5 (five)- day on-job training/classroom training to all categories of employees of all Indian Railways for “Project Saksham” for up-skilling and training of employees to improve their productivity, efficiency and competency. Zonal Railways were advised to identify the training needs of each category of employees and formulate a training calendar for imparting training. This training was scheduled to be completed by 30.09.2018. General Managers were advised to personally monitor the process and its completion. South Central Railway developed a user friendly web portal for monitoring of ‘Project Saksham’ on behalf of Indian Railways for on-line access of all Zonal Railways and Production Units so that feeding the training data on-line was monitored on a real time basis. This was comprehensive monitoring system which ensured that all the trainings are completed in the stipulated time and all the employees are trained in their specific domains. 4. In view of the success and positive outcome of “Project Saksham, 2018”, “Project Saksham-II, 2019” has been launched w.e.f. 01.04.2019. “Project Saksham-II, 2019” like ‘Project Saksham-2018’ will be a five day on the job training at workplace or as classroom training in Railway Training Center depending on the nature of training. South Central Railway has again developed user friendly web portal for monitoring of “Project Saksham-II” on behalf of Indian Railways for online access of all Zonal Railways and Production Units. This web portal is located in the public domain on internet on URL saksham.indianrailways.cloud.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 87 5. An Academic Council on Indian Railways has been constituted consisting of all Heads of Indian Railways’ seven Centralized Training Institutes and concerned Executive Directors in Railway Board to strengthen and streamline the decision-making processes and review all training courses and course contents. DG/National Academy of Indian Railwaymen(NAIR) is the Convener of the Academic Council. Following Seven Centralized Training Institutes cater to the training needs of Indian Railway Officers:- 1. National Academy of Indian Railways (NAIR), Vadodara. 2. Indian Railways Institute of Civil Engineering (IRICEN), Pune. 3. Indian Railways Institute of Sig. Engg. & Telecommunication (IRISET), Secunderabad. 4. Indian Railways Institute of Mechanical & Electrical Engineering (IRIMEE), Jamalpur. 5. Indian Railways Institute of Electrical Engineering (IRIEEN), Nasik. 6. Indian Railways Institute of Transport Management (IRITM), Lucknow. 7. Jagjivan Ram Railway Protection Force Academy (JRRPFA), Lucknow.

6. These Centralized Training Institutes, apart from imparting probationary training also cater to the various specialized training needs of Indian Railway Officers. National Academy of Indian Railways provides inputs in General Management, Strategic Management and function related areas for serving Railway Officers. Other CTIs conduct specialized technical training courses in respective functional areas including Training Programmes on Information Technology. The need based special courses conducted by CTIs and their facilities for trainees from abroad and non-railway organizations in India have been well appreciated. The training programmes emphasize on learning with a purpose and professional approach. In addition to inhouse faculty, outside experts with diverse experience in business, industry and government are invited to relate academic concepts with practical problems to address the changing needs. 7. Training needs of non-gazetted staff are being taken care of by 16 Zonal Multi Disciplinary Training Centres and 68 Divisional Multi Disciplinary Training Centres. In addition Specific Department System Training Institutes are taking care of specific technical training. Mandatory training has been prescribed at different stages in an employee’s career especially for staff belonging to the safety and technical categories. In fact some categories of staff overdue for refresher training are taken off duty, till completion of the said training. Efforts are constantly made to improve the living conditions in the hostel, provide better messing facilities, strengthen facilities for recreational and cultural activities, making good the deficiencies in respect of training aids and also

88 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 upgrading the Model Rooms with working models, see through models etc. In the year 2018-19, 4,34,359 non-gazetted officials have been trained on Indian Railways. National Rail & Transportation Institute (NRTI) The National Rail & Transportation Institute (NRTI), the country’s first University focused on the Transportation sector, has been set up to establish a world-class institute in transportation-focused applied education, training and research. The University began its first Academic Session in 2018-19 with two fully residential undergraduate courses – B.Sc in Transportation Technology and BBA in Transportation Management. Currently there are 200 students who are being taught by highly qualified faculty from IIT & IIMs etc. Additionally, Two B.Tech courses and 5 Masters courses shall begin from 2020-2021. NRTI has signed MoUs with leading global Universities in US (Cornell, UC Berkeley), Russia(Railway Transport University, Moscow and St. Petersburg State Transport University, St. Petersburg), UK (University of Birmingham) and Japan (Japan Transport and Tourism Research Institute, Tokyo) to establish collaborative frameworks for faculty exchange, developing curriculum, undertaking joint research projects and executive education programs. The institution set up its first Centre of Excellence on “Next Generation Transportation Systems” in collaboration with the University of Birmingham in December 2019 offering post- graduate, doctoral and post-doctoral programmers, customized training programmes for in- service professionals, and undertaking joint research projects. Indian Railway Medical Services The philosophy of Health Directorate in the Indian Railways is based on the idea that the output of a contented and healthy worker who is relieved of mental and financial worries on account of his own or some family member’s sickness, will be better and more conducive to the efficient running of Railways. Mission Statement “Total Patient Satisfaction Through Humane Approach & Shared Commitment of Every Single Doctor and Paramedic to Provide Quality Health Care Using Modern & Cost effective treatment”. Services Provided by Health Directorate Promotive, preventive, primary, secondary & tertiary health care is provided to all beneficiaries. Under Industrial Health – Medical Examination of UPSC/RRB/RRC candidates, Periodical Medical examination of staff and Medial facility as per Workshop Act. Attendance at Railway accidents and attending passengers who fall ill on journey. Carrying out all programmers of Ministry of Health & Family Welfare. Besides the above, it is also involved in carrying out testing of food and water samples under Food Safety & Standard Act.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 89 Resources • No. of Hospitals 125 • No. of Beds 12,935 • No of Health Units 586 Beneficiaries 66 lakhs (Approx) Major Achievement (April 2018 – March 2019) • Total OPD patient treated 2,01,64,464 • Total Indoor patient treated 5,08,831 • Major/special surgeries (including Cardiac/Joint 1,02,432 replacement/Cochler implant/Onco Surgeries) • Medical examination candidates 37,460 • PME of employees 1,13,585 • Water and food samples (under FSSA Act) 12,51,093 • No of passenger call attended 60,806 • Major Achievements • All eligible Railway Hospitals (91) have been registered with National Health Agency and providing treatment to beneficiaries under PM JAY Ayushman Bharat Scheme. • MoU with Ministry of Health & Family Welfare for playing active role in achieving goal of eradication of Tuberculosis • AYUSH facility has already been started in 5 Railway Hospitals of NR, ER, NFR, SR, WR. • Decentralization of powers upto Divisional & Health unit Level for procurement, empanelling of hospital, consultant, reimbursement etc. • Health wellness camp once a year for all Railway employees and for RPF twice a year. • Various new facilities and infrastructure commissioned:- New Dialysis Centre and renovated OPD Complex started in Central Hospital Lalaguda and in Pune. A 50 bedded Sub Divisional Hospital commissioned in Tirupati. New OPD Complex, Modular OT, Vitrectomy Machine and Auto Tracking Digital X-ray commissioned in Central Hospital, NR. OPD complex and Pharmacy along with Hospital Auditorium has been renovated in Central Hospital, NFR. Opening of New Surgical and Causality Block of B R Singh Hospital. • IR’s hospitals are recognized by National Board of Examination for carrying out Post Graduate teaching and many of our doctors are examiners in this Course.

90 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Staff Welfare IR’s welfare schemes cover a wide spectrum of activities in the areas of education, medical care, housing, sports, recreation and catering. Staff Benefit Fund is an important channel for providing additional facilities to Railway employees and their families in the sphere of education, recreation, medicare, sports, scouting and cultural activities. Dispensaries under the indigenous systems of medicine, viz. Ayurvedic and Homeopathic, are run with the help of this Fund. Approximately 45.12% of staff have been provided with Railway quarters as on 31.03.2019. In total, 4,807 staff quarter were electrified during 2018-19. Co-operative Societies of various types are functioning on Indian Railways. These Cooperative Societies are registered under the Multi-State Cooperative Societies Act, 2002 and are under overall supervision of the Central Registrar of Cooperative Societies, Department of Agriculture & Coop., Krishi Bhawan, New Delhi. Railway Administration has no jurisdiction over the administrative, financial, managerial, appointment & service matters of the employees of the society. Railways only provide certain facilities & concessions to these Cooperative Societies as per the provisions of Chapter XXIII of IREM Vol. II. There are 45 Thrift and Credit Societies, 144 Railway men’s Consumer Cooperative Societies, 25 Labour Cooperative Societies and 04 Railway-men’s Housing Societies functioning on Indian Railways during 2018-19. IR attach due importance to recreation for its employees and provide excellent facilities through Institutes/Clubs for sports, libraries, etc. as also Holiday Homes to enable the employees and their families to enjoy vacations at nominal expenses. Pension Adalats In accordance with the directives of Deptt. of Pension & Pensioners’ Welfare (DOP&PW), instructions have been issued to Zonal Railways & Production Units to conduct Pension Adalat on 18.09.2018 to examine & settle the grievances of pensioners. All efforts are made to settle these cases on the spot. A No. of 5,951 cases were taken up in the All India Pension Adalat held on 18.09.2018. Railway Minister’s Welfare and Relief Fund The Fund provides financial assistance and relief to Railway employees and their families in the times of distress. Voluntary contributions from the employees and Railway Women’s Organization constitute the primary source of the Fund. Railway Schools IR runs and manages one Degree College and 112 Railway Schools. These schools are being operated purely as a measure of Staff Welfare and they provide quality education at subsidized cost to children of Railway employees as well as non- Railway wards. In addition to this, 87 Kendriya

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 91 Vidyalayas are also functional on Railway land, to cater to the needs of the students residing in the vicinity of these schools. The notable achievements of Indian Railways Sports persons in the field of sports at International and National levels during 2018-19 1. At International Level:-  In XXI Commonwealth Games 2018 held at Gold Coast, Queensland, Australia from 4th to 15th April, 2018 the contribution of Railway sportspersons in the Country’s medal tally has been significant. Out of total 66 medals won by India, Railway bagged 15 medals. They contributed 10 Gold, 01 Silver and 04 Bronze Medals. The performance of Railway weightlifters and wrestlers in particular has been remarkable.  Indian Hockey Women Team Won Silver Medal in the Donghae Women’s Asian Champions Trophy 2018 held at Donghae City, South Korea from 13.05.2018 to 20.05.2018. Indian Hockey Women Team had 12 player from Indian Railways in the Team of 18 Players and 02 coaches.  Indian Railways Powerlifting Players represented country in the Asian Powelifting Championship held at Udaipur (Rajasthan) (India) from 1st to 6th May, 2018.  Railways received Grant Master Title in 2018-19 and also won Commonwealth Chess Championship held in July,2018.  IR’s Woman International Master was declared Runner-Up in Commonwealth Chess Championship in July, 2018.  Indian Railway Men Football team participated in the USIC World Railway Football qualifying rounds (Group – A) held at Lalandia, Roadby, Denmark,form 20.06.2018 to 24.06.2018 and the team won all the matches & became topper in the group.  Railway Archer (Compound) has won Silver Medal in Compound team Championship event in the World Cup 2018, Stage –IV held at Berlin, Germany from 15th to 23rd July, 2018.  In XVIII Asian Games 2018 held at Jakarta, Palembang (Indonesia) from 18th August, 2018 to 2nd September,2018 the contribution of Railways sportspersons in the Country’s medal tally has been significant. Out of total 69 medal won by India, Railway bagged 09 medals. They have contributed 02 Gold, 04 Silver and 03 Bronze Medals. The performance of Railway Wrestlers has been remarkable.  IR has won Silver Medal in the 6th ACBS Asian Team Snooker Championship held at Doha, Qatar from 19th to 21st September, 2018.  Indian Railway Body Building players represent Indian Team in the 52nd Asian Body Building & Physique Sports & Championship held at Pune from 2nd to 8th October, 2018.

92 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19  Indian Railway Marathan players participated in the 7th USIC Men and 2nd USIC Women World Railway Marathan Championship held at Prague (Czech Republic) from 11.10.2018 to 14.10.2018 and IR team won Runners-up in the team Championship.  Indian Railways Wrestler, became World number 1 in 65 Kg Weight category in the united World Wrestling (UWW) ranking.  Indian Railway Cycling players participated in the 13th USIC World Railway Cycling Championship held at Bikaner (Rajasthan) from 12th to 16th November,2018 and IR cyclist won the medal in 20 Km. Individual Time Trial event & 40 KM Team Trial Event.  Indian Railway Boxer won Silver Medal in the Women Boxing Championship held at New Delhi from 15th to 24th November, 2018.  Indian Railway Body Building players represent Indian team in the 10th World Body Building aned physique Sports Championship held at Thailand from 11th to 17th December, 2018. 2. At National Level :- During 1st April, 2018 to 31st March, 2019, Indian Railway team won National titles in 20 disciplines and stood runners-up in 13 disciplines and podium third in 02 disciplines. 3. Following Railway players have been honored with National Sports Awards during 2018-19.

S. No. Name Game Award Rly. (i) Ms. Mirabai Chanu Weightlifting Padmashree Award NFR (ii) Sh. Bajrang Wrestling Padmashree Award NR (iii) Ms. Bombayla Devi Laishram Archery Padmashree Award ER (iv) Ms. Mirabai Chanu Weightlifting Rajiv Gandhi Khel NFR Ratna Award (v) Sh. Sumit Wrestling Arjuna Award NR vi) Sh. Vijay Sharma Weightlifting Dronacharya Award NR

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 93 Welfare, Development and Empowerment of Women

IR is the largest employer in the country with 12,26,865 employees of which 91,893 are women employees as on March 31, 2019. Due emphasis is laid on staff welfare by the Railways. Although, majority of Facility for Divangjan Ernakulam the Railways’ staff welfare schemes and activities benefit both male and female employees, various initiatives are aimed at women employees Women facilitation centre at Chennai Central and also women members of the employees’ families. Various privileges available to other women government servants are also available to women Railway employees which include provision for grant of maternity leave, child care leave and special leave for promoting family welfare. Women with disabilities are eligible for grant of special allowance for child care. A large number of staff welfare activities are financed through Staff Benefit Fund maintained on each Zonal Railway, with a specific outlay towards women empowerment activities. A separate amount has also been earmarked in the Staff Benefit Fund for grant of scholarships for higher education of girl child of Railway employees. To improve working environment for the women employees, committees have been formed at various levels to address complaints relating to sexual harassment. A number of crèches have been opened at workplaces/offices for the young children of employees and rest rooms provided for women employees. Handicraft Centres and Mahila Samities operate under the Staff Benefit Fund Scheme in order to help women members of employees’ families in augmenting the family income by learning vocational skills like stitching, weaving, beauty culture, computer operations and making some stationery items required by the Railways. Another unique feature of women empowerment is the ‘Women Welfare Organizations’ on the Railways comprising wives of Railway officers, which are proactive in the empowerment of women employees and women folk of the employees’ families. Their activities include running of nursery schools, crèches, schools for mentally challenged children, financial assistance in deserving cases and handicraft centres for women members of employees’ families. In the field of sports, several Railway sportswomen have excelled at national and international level during the year.

94 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Facilities to Persons with Disabilities

The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995 was promulgated by Government of India to ensure equal opportunities to persons with disabilities and their full participation in nation building. The implementation of the provisions of the Act requires a multi sectoral collaborative approach of all Ministries of the Central/State Government including the Ministry of Railways. Reservation in trains • A reservation quota of two berths in 3AC and four berths in Sleeper Class has been earmarked in all trains running on non-suburban sections for persons with disability, performing their journey on concessional ticket. The person accompanying the persons with disability as escort is also allotted the berth out of this quota. The lower berths are meant for persons with disabilities and the middle berth is meant for their escort. • Instructions have also been issued that in the tickets issued through Computerized Passenger Reservation System (PRS), to the extent feasible, one lower berth should be allotted to the person with disability and the person accompanying as escort should be allotted middle/ upper berths near the person with disability subject to availability of accommodation. • The facility to book concessional e-tickets online using Photo identity card issued by Railways has been introduced for the persons with disability. • After departure of the train, if there are vacant lower berths available in the train and if any person with disability booked on the authority of concessional tickets, who has been allotted upper/middle berth, approaches for allotment of vacant lower berths, the Conductor/Train Ticket Examiner (TTE) has been authorized to allot the vacant lower berth to them making necessary entries in the Chart. • Specially designed coaches known as SLRD coaches with wider entrance doors to allow a wheel chair to enter, wider aisles and modified toilet with 4 berths, the lower two berths for persons with disability and upper berths for attendants have been attached in almost all Mail/Express trains except Rajdhani, Shatabdi, Train and Trains. • Instructions have been issued that in all Mail/Express trains, the SLRD coaches should be treated as unreserved coaches earmarked for exclusive use of persons with disability. In case of trains which are fully reserved trains, these coaches are treated as reserved for booking by persons with disability travelling on the prescribed disability certificate on payment of full fare of 3 AC Class of Garib Rath Express on first come first served basis. Separate Reservation Counters Separate counters are earmarked to various Passenger Reservation System (PRS) centers for dealing with the reservation requisitions received from persons with disability, Female Passengers, Senior Citizens, Ex. M.Ps,

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 95 MLAs, accredited journalists and freedom fighters, if the average demand per shift is not less than 120 tickets. In case there is no justification for earmarking of an exclusive counter for any of these categories of persons including persons with disability or senior citizens, one or two counters depending upon the total demand are earmarked for dealing with the reservation requests for all these categories of persons. Concession in Rail fare to Persons with Disabilities (Divyangjan) Passengers is given as under:- 1 Orthopedically Handicapped/ • 75% in 2nd, SL, Ist Class, 3AC, AC Paraplegic persons who cannot travel Chair Car. without escort – for any purpose. However, can book ticket with or • 50% in Ist AC and 2AC. without escort. • 25% in 3AC and & AC Chair Car 2 Mentally retarded persons who of Rajdhani/Shatabdi trains. cannot travel without escort – for any • 50% in MST* and QST**. purpose. However, can book ticket Supporting stand in western style lavatory with or without escort. • One escort is also eligible for same for Divyangjan 3 Persons with visual impairment with element of concession. total absence of sight travelling alone or with an escort for any purpose. 4 Persons with hearing and speech • 50% in 2nd, SL and Ist Class. impairment totally (both afflictions together in the same person), travelling • 50% in MST and QST. alone or with an escort – for any • One escort is also eligible for same purpose. element of concession. *Monthly Season Ticket **Quarterly Season Ticket Additional Facilities • For the convenience of the persons with disabilities, facilities like wheel chairs have been provided at all important stations on Indian Railway. Yatri Mitra Sewa has also been introduced at major railway stations for enabling passengers to book wheel chair services cum porter services free of cost through NGOs, Charitable trust, PSUs etc. • Battery operated cars are provided at major stations to facilitate boarding/alighting of physically challenged persons and senior citizens along with their baggage. 184 Battery Operated Vehicles (BOVs) are already provided at 82 major stations. • In allotment of STD/PCO booths at Railway Stations, 25% booths have been reserved for PWD (Divyangjan) (including blind) with disability of 40% and above. • All necessary security related assistance is rendered to PWD (Divyangjan), women, children, elderly people etc., by RPF personnel to ensure their comfortable journey, Unauthorized persons found travelling in coaches/seats reserved for persons with disabilities (Divyangjan) are removed from coaches and prosecuted under relevant provisions of the Railways Act. Awareness program among rail users are conducted to educate public not to encroach the accommodation reserved for persons with disabilities (Divyangjan). Training programmers are conducted for sensitization of RPF Personnel towards the needs of specially abled persons, elderly persons, women and children. Security Helpline number “182”and twitter handle of Ministry of Railways ‘@RailMinlndia’ are functional round the clock over entire network of Indian Railways.

96 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Special Coach Design IR has designed and incorporated SLRD (Second Class cum Luggage cum Guard Van & Disabled Friendly Compartment) ICF coaches with facilities like Wider entrance doors for entry of wheel chair, Wider aisles area, wider berths, wider compartments and Divyangjan friendly toilet with lager lavatory and lavatory doors, additional grab rails on the side walls, wash basin and mirror at a lower height. At present 3460 ICF type SLRD coaches (as on 31.03.2019) are in operation over Indian Railways. Further subsequent to adoption of LBH design coaches of IR, LDSLR type LHB coach have been designed having all the provisions and facilities as in ICF designed SLRD coaches. At present, 18 LHB type LDSLR are functional over Indian Railways. Amenities at Railway Stations In order to provide better accessibility for Persons with Disability (Divyangjan) at Railway Stations, it has been decided to provide short term facilities through an action plan in a phased manner. At present, the following facilities have been planned at all stations:- • Standard ramp with railing for barrier free entry at 3,702 stations. • earmarking of at least one parking lot for two vehicles used by passengers with disability (divyangjan) at 2,055 stations. • provision of a non slippery walkway from parking lot to station building at 2,110 stations. • provision of signages of appropriate visibility at 1,779 stations. • provision of at least one drinking water tap suitable for use by passenger with disability (divyangjan) at 2,843 stations. • Provision of at least one disabled friendly toilet on the ground floor at 3,869 stations • Provision of “May I Help You” booth at 1,292 stations In addition Long Term facilities are to be provided for Divyangjan at NSG-1 to NSG-4 category stations which are as follows: • Engraving on Edges of platforms at 1,940 stations. • Provision of facility for inter-platform transfer at 1,290 stations. Recruitment on IR The Railways are committed to providing career opportunities to Persons wih Disabilities and endeavor to scrupulously follow Government of India’s policies in this regard, including those pertaining to affirmative action. Consequent to implementation of Right of Persons with Disabilities Act, 2016 raising the reservation from 3% to 4% expanding the scope of Functional Classification of disabilities for provision of reservation, Ministry of Railways has suitably implemented the same with approval of competent authority. Reservation for new categories of Leprosy cured and Acid Attack victims as identified by RPwD Act, 2016 is also being provided for Direct Recruitment to Group ‘A’ posts, recruitment for which is through Engineering Services Examination, Civil Services Examination conducted annually by UPSC.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 97 Security

The Railway Protection Force (RPF) has been constituted under the RPF Act, 1957 (as amended in the year 1985 and 2003) for better protection and security of Railway property, passenger area, passengers and matters connected therewith. RPF functions under the Ministry of Railways. RPF is empowered under the Railway Property (Unlawful Possession) Security control room at Railway Station Act, 1966’ to deal with cases of theft, dishonest misappropriation and unlawful possession of Railway property. RPF is also empowered under the Railways Act, 1989 to deal with offences related to roof travelling, touting, unauthorized entry into coaches earmarked for ladies, unauthorized vending, trespassing etc. Sanctioned strength of RPF is 74,523. The administrative set-up of the Railway Protection Force is as per the administrative set-up of the Indian Railways. RPF has a Special Force called Railway Protection Special Force (RPSF) which is organised on Battalion pattern. At present, there are 15 battalions of RPSF located in the various parts of the country, including one Mahila Battalion. Separate specialized intelligence units in the name of Special Intelligence Branch (SIB) and Crime Intelligence Branch (CIB) also function from Divisional as well as Zonal Railways’ level for collection of special and criminal intelligence. Besides above, Stores, Dog Squad and Band are other constituent units of the Force at Divisional and Zonal Railways’ level. Registration of FIRs, their investigation and maintenance of law & order in Railway Station premises as well as in running trains are the statutory responsibility of State Governments, which they discharge through the Government Railway Police (GRP). RPF supplements the efforts of the GRPs of different States by deploying its staff for strengthening of security over Railways. 50% of the expenditure on GRPs is shared by the Railways with respective states. Round the clock security related assistance to passengers by RPF • All India Security Help-Line- A 24x7 security helpline has been made functional through Security Control Rooms of RPF to provide round the clock security related assistance to passengers. This Helpline is functioning through a three digit no. 182. Security helpline system is being upgraded to include features like automated phone call distribution system, auto generated SMS, computerised registration of complaints, voice recording, dashboard and its integration with an App. • Twitter- Complaints/suggestions, relating to Security, received through MR Twitter handle @RailMinIndia are swiftly attended and necessary follow-up action is initiated. • Rescue of children- A Standard Operating Procedure (SOP), on care and protection of children on Railways has been jointly prepared

98 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 by the Ministry of Railways and the Ministry of Women and Child Development (MoWCD). Under the SOP, Railways provided space for setting up of Child Help Desk/Kiosk (CHD) at the nominated stations. The scheme has been implemented at 88 Railway stations. Details of children rescued by RPF in the year 2017, 2018 and 2019 (upto June)

Year No. of children rescued by RPF Alert on duty Security personnel at Railway 2017 11,178 Station 2018 13,091 2019 5,682 (Upto June) • Surveillance through CCTV Cameras: Indian Railways have decided to provide CCTV cameras at all stations (excluding halt stations) as well as in trains to enhance the safety of passengers. So far, CCTV cameras have been provided at 473 Railway stations and the balance stations are targeted by 2020-21. Similarly, CCTV cameras have been provided in about 1,300 coaches and the rest of the passenger carrying coaches are targeted by 2021-22. Measures initiated by the RPF for security of passengers and passenger area • Escorting of about 2,500 important Mail/Express trains daily by RPF in addition to escorting of 2,200 important Mail/Express trains by the GRP personnel. • Access control at important Railway stations. • Keeping vigil at station platforms, yards and circulating areas and surveillance through CCTV cameras, provided at about 473 Railway stations over Indian Railways. • Prosecution of offenders for unauthorized vending/hawking, entry into ladies and reserved compartments, touting of tickets, trespassing, roof travelling, alarm chain pulling etc. under relevant provisions of the Railways Act. • Detection of passenger related crime, arrest of criminals and handing over to GRP for further legal action. • Performance of RPF under the provisions of the Railways Act during the year 2017-18 and 2018-19 is as under-

Year No. of persons No. of persons Amount of fine prosecuted (in lakh) convicted (in lakh) realized (`in crore) 2017-18* 13.92 12.42 39.01 2018-19 10.84 10.19 35.67 *excluding cases under sections 137, 138 and 167 sections of the Railways Act, 1989.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 99 • RPF/RPSF personnel have been deployed in vulnerable sections, naxal affected areas and northeast region to ensure smooth transportation of goods & passengers and to secure Railways during bandh, dharna, agitation etc. • Liaison/Co-ordination has been maintained with GRP/State Police/ Central Intelligence Agencies to strengthen Railway security. Special measures for women security:

RPF monitoring CCTV An Action Plan has been chalked out for security of women passengers over Indian Railways which include provision of CCTV cameras in ladies coaches of sub-urban trains and on platforms to cover ladies coaches during halt, initiation of proposal for amendment in the Railways Act, deployment of women police personnel in sub-urban trains during night hours, recruitment of women in RPF, special drives under the Railways Act against offenders, etc. A three member committee at Railway Board level has been constituted to supervise and monitor implementation of Action Plan. Constitution of similar committees has been done at Zonal and Divisional levels. 146 and 27 criminals involved in crime against women passengers were arrested by RPF and handed over to GRP in 2018 and 2019 (upto May) respectively. Besides, 1.39 lakh and 36,437 offenders were prosecuted by the RPF under section 162 of Railways Act during the year 2018 and 2019 (upto May) respectively. 967 and 271 women in distress were rescued by RPF in the year 2018 and 2019 (upto May) respectively. Operational measures for women security: i) Special Lady Squads like ‘Bhairvi’, ‘Virangana’, ‘Shakti’ have been formed by Northern, Central and North Central Railways respectively to ensure safety & security of women passengers. ii) All ladies special trains, running in metropolitan cities, are being escorted by lady RPF personnel. iii) The Ladies compartments in local trains are being escorted by RPF and GRP during peak/non-peak hours. Staff deployment is made during late night and early morning local trains to ensure proper security to lady passengers. iv) Action is taken against offenders travelling in ladies coaches by conducting intensive drives under section 162 of the Railways Act. v) Seminars on gender sensitization/Public awareness programmes are being organized with the assistance of NGOs for sensitization of RPF personnel, Railway staff and passengers. Protection and security of Railway property: Since the year 1966, RPF is prosecuting offenders under relevant provisions of the ‘Railway Property (Unlawful Possession) Act, 1966’ for unlawful possession of the Railway property. This Act was amended in the year 2012 with widening of the ambit of penal sections. Performance of the

100 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 RPF under the RP (UP) Act 1966 during the year 2017-18 and 2018-19 is as under- Year No. of cases Value of property No. of persons detected under the recovered (` in arrested RP(UP) Act crore) 2017-18 4,577 2.92 6,518 2018-19 4,641 3.24 7,114 Training At present 13 RPF Training Centres, including one Centralised Training Institute (CTI) are catering to the training needs of RPF personnel. Initial as well as on the job refresher courses are conducted for RPF personnel to enhance capability and skill development. Training curriculum includes Outdoor drill, PT, Parade, weapons training, fields craft etc. and indoor training includes Law, Railway working, Passenger interface, Soft skill, Yoga, Gender sensitization, Human-rights, computers etc. Specialized training/ courses are also conducted for RPF Officers and staff at training institutes of other CPOs, CBI etc. RPF personnel are also undergoing training as per the training schedule chalked out by Bureau of Police Research and Development (BPR&D) for Police/Central Armed Police Force. Meritorious Service 63 RPF/RPSF personnel have been awarded with Police Medals for Distinguished and Meritorious services by the Hon’ble President of India in the year 2017 and 2018. During the year 2018, ‘Railway Minister’s Medal for Best Investigation’ and ‘Railway Minister’s Medal for Bravery’ each was awarded to 03 RPF personnel. RPF is toiling 24x7 to secure the Indian Railways in every possible manner so as to ensure smooth movement of freight and passenger traffic. The efforts of the Force are well coordinated with the sister departments of Railways, Government Railway Police/District Police and the civil administration. IR's collective endeavour is to serve the Railway passengers and Nation in consonance with its motto “Yasho Labhasva”.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 101 Vigilance

Vigilance Organisation plays a very important role in the administration of the Railways. It investigates complaints, conducts sample checks in respect of managerial decisions, with a view to determine their conformity to objectivity, transparency and concordance with extant rules and procedures. Vigilance working has four facets: (1) Preventive Vigilance (2) Participative Vigilance (3) Punitive Vigilance and (4) Pro-active Vigilance. Preventive Vigilance: The aim here is to disseminate knowledge across a wide cross section of Railway officials, suggest system rationalization measures for imparting greater transparency and predictability, catalyze use of technology in decision making and create greater awareness amongst the public on issues relating to corruption mitigation. Some of the steps taken in this direction were: • In 2018-19, a total of 19,637 preventive checks were conducted throughout the Railways. • In 2018-19, a total of 27 Vigilance bulletins, including “Chetna Ahwan” by the Railway Board, were released for circulation. These bulletins contain case studies, dos & don’t etc. related to various departments. • Print and electronic media was extensively utilized by all Zonal Railways, Production Units and Public Sector for conducting extensive public campaigns during Vigilance Awareness Week, 2018. Participative Vigilance (a) 24 Hours Vigilance Helpline: 24 hour vigilance helpline (Helpline No.155210) of the Railways. In addition to this, the email addresses of vigilance officers are posted on the website. (b) Vigilance Awareness Week is celebrated every year during the last week of October or first week of November to educate the general public regarding the facilities available in the department and also ways and means to lodge complaints. The same was observed between 29th October and 03rd November in the year 2018. (c) Counselling: As many as 251 Workshops/seminars/interactive sessions were conducted on topical issues by Vigilance in 2018-19 in which Officers, senior supervisors and other Railway personnel representing various levels and disciplines participated; the primary focus was to inculcate greater awareness of rules, procedures and most importantly, the pitfalls that need to be steered clear of. In the training programme that is conducted annually for Vigilance Inspectors and Investigating Inspectors at the Diesel Loco Shed/Tughlakabad, a total of 88 personnel participated in two schedules from 04th -08th June, 2018 and 11th –15th June, 2018.

102 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Punitive Vigilance A statement showing number of officials against whom disciplinary action in vigilance-investigated cases was initiated/finalized during April 2018 to March 2019 is given below: Vigilance investigated cases 2018-19 Number of officials against whom disciplinary proceedings 5,003 were initiated. Number of officials against whom disciplinary proceedings 900 resulted in imposition of major penalty Number of officials against whom disciplinary proceedings 3,828 resulted in imposition of minor penalty Proactive Vigilance: (a) Conducting surprise checks in areas of mass contact (like reservation offices, ticket booking counters, luggage/parcel and goods booking offices, on-board passenger-carrying trains etc.) in the accountal/ disposal of scrap, loading of freight wagons and parcel vans (primarily with a view to detect/control incidences of overloading) etc. During the calendar year 2018, these measures resulted in realization of revenues to the tune of `76.93 crore. (b) Scrutinizing of more than 2,968 Annual Property Returns filed by Officers during 2018.

Arial view of Brahmani River Bridge between Angul-Sukinda section, ECoR

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 103 Promoting Hindi

In accordance with the provisions of the Official Languages Act,1963 and the Official Language Rules, 1976 promotion of usage of Hindi is a continuing endeavour on IR. Till the end of 31st March, 2019 the total number of notified Railway offices is 3,587. In these railway offices, employees proficient in Hindi have already been given directions to transact cent percent work in Hindi in the subjects specified under Official Language Rules. Besides this, Official language officers of Railway Board office and Zonal Railways regularly inspect the offices to monitor the implementation of Hindi. In the year 2018-19,a total number of 1,047 inspections have been carried out by these officers and the second Sub-Committee of Parliamentary Committee on Official Language has inspected 19 railway offices and has appreciated the use of Hindi in these offices during inspections by Parliamentary Committee. In addition Grih-Patrika ‘Rail Rajbhasha’ in Hindi is also regularly published by Railway Board office. Till now 124 editions of the patrika have been published and circulated to all the Railway Offices. E-Rajbhasha web magazine is also being brought out regularly in every quarter. Till now 24 editions of this patrika have been brought out. About 87 Hindi Grih-Patrika are also being published by Zonal Railways/Divisions etc.at their level. Training in Typewriting, Stenography and Hindi Language In addition to the Training Centres set up by the Ministry of Home Affairs, arrangement are also made by IR to provide in-service training in Hindi language, Hindi typing and Hindi stenography. The number of employees trained at the end of 2018-19 as compared to 2017-18 is as follows: Activity As on As on March 31, 2018 March 31, 2019 Working knowledge/Proficient in Hindi 8,73,280 8,87,806 Hindi Typewriting 6,891 7,414 Hindi Stenography 3,222 3,065 Other activities The existing policy of purchasing bilingual electronic equipments, like computers etc. is being followed. During 2018-19, 46,870 bilingual personal computers were available in various offices of Indian Railways. Websites of the Zonal Railways including Railway Board are also bi-lingual. In order to promote usage of Hindi in Railway offices, 874 Codes/Manual and 6,548 Station-Working Rules have been published bilingually. Besides this, 26,425 Local, Statutory and Standard forms have been made available in bilingual form in Zonal Railways and Production Units etc. Presently, about 17 lacs books in Hindi are available in 942 Hindi libraries on Indian Railways and most of the libraries have been named after the names of famous litterateurs of Hindi. Official Language Implementation Committees To review the progress of the use of Hindi, total 968 Official Language Implementation Committees are functioning on the Zonal Railways and in Production Units etc and meetings of these committees are being organized regularly in every quarter. Besides this, Railway Board Official Language Implementation Committee has been constituted at Railway Board level also and its meetings are conducted in every quarter. The member of Railway Hindi

104 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Salahkar Samiti are also invited in these meetings as observer member. Railway Hindi Salahakar Samiti The meeting of Railway Hindi Salahakar Samiti are organized under the Chairmanship of Hon’ble Minister of Railways in order to propagate the use of Hindi in Ministry of Railways and Zonal Railways wherein honourable members of the Samiti give valuable suggestions to propagate the use of Hindi. Incentive Schemes for the use of Hindi Various incentive schemes have been implemented to encourage Railway personnel to work in Hindi. Prominent among them are the Individual Rajbhasha Cash Awards Scheme, Railway Minister Rajbhasha Shield/Trophy Scheme, Lal Bahadur Shastri Takniki Molik Lekhen Scheme, Premchand and Maithili Sharan Gupt Award Scheme, Rail Yatra Vritant Scheme, Hindi Essay competition and other schemes for Elocution/Noting/Drafting in Hindi. For the year 2018, GM, Central Railway was awarded ‘Kamlapati Tripathi Rajbhasha Swarn Padak’, 30 silver medals under ‘Rail Mantri Rajbhasha Rajat Padak Scheme’ were given to officers working in Zonal Railways for the outstanding work in Hindi. Apart from this, on 11.12.18 the awards were given to winners of ‘Premchand and Maithili Sharan Gupt Award Scheme’ Takniki Molik Lekhan Scheme, Rail Yatra Vritant Scheme and GM, Southern Railway and GM, Railway Electrification and Head of the Railway offices were awarded ‘Railway Minister Shield/Trophy and Running Shield’. Hindi Essay Writing Competition on 13.04.2018 and Kavya Path and prize distribution funtion on 14.04.2018 were organized on the occasion of 127th birth anniversary of Baba Saheb Dr. Bhimrao Ambekar in which winners of first, second and third positions in Essay Writing Competition were given cash awards and commendation Certificates by Chairman, Railway Board. On the occasion of Munshi Pram Chand birth anniversary, Seminar and Sahitya Prashan Manch were orgainsed on 01.08.2018. Besides this, Rajbhasha exhibition of literary work of Munshi Pram Chand was also organised. In order to promote usage of Hindi ‘Rajbhasha Fortnight’ was orgainsed from 04th to 14th September, 2018 in the Ministry of Railways. During this period Essay Writing Competition, Elocution, Noting & Drafting Competition, Hindi sulakhen Competition, Antakshari, Hindi Workshop and Kavi Sammelan were organized. On the occasion of Hindi Diwas on 14th September 2018, a message from Hon’ble Minister of Railways was circulated to all the Railway offices to work in Hindi. Officers/ employees were awarded under the individual Cash Award Scheme on the occasion of the meeting of Railway Board Official Language Implementation Committee held on 10.09.2018 under the chairmanship of Member Staff, Railway Board. Workshops on Anuwad saralikaran was organized for the officials/ employees of Official Language Directorate on 02.11.2018. Akhil Rail Hindi Natyotsava was successfully orgainsed at Zonal Railway Training Institute, Bhushwal from 18 to 20 november, 2019, in which around 300 persons / artists participated under 16 Drama teams. On the occasion of "Vishwa Hindi Diwas" on 10.01.2019, a seminar was organized for the Officers/employees of the Directorate of Official Language in the Rail Bhawan. Special Achievement:- On 14 September, 2018 Ministry of Railways was awarded the first prize under ‘Rajbhasha Kirti Puraskar’ from the Hon'ble Vice President of India for the outstanding usage of Hindi. INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 105 North Eastern Region

North Eastern Region comprising 8 States, viz., Assam, Arunachal Pradesh, Meghalaya, Manipur, Nagaland, Mizoram, and Sikkim is being served by Northeast Frontier Railway. Development of rail infrastructure in North Eastern Region is one of the priority areas of the Ministry of Railways. The endeavor of the Government is to provide rail Solar PV Modules at Station connectivity to all the sister states in the region and thereafter, extend the same to the capital cities. Out of 8 States of North Eastern Region, rail network connectivity now exists in 7 States. Sikkim is being connected with the new line project Sivok-Rangpo (44 km). At present, 20 construction projects, viz. 14 new lines and 6 doubling projects are being executed falling partly/fully in NE Region at a total anticipated cost of ` 73,215 crore approx. The brief position of the ongoing projects are as under:- New Lines S. Name of Project Length Latest Expenditure Outlay No (in km) Anticipated upto March 2019-20 Cost 2019 (` in crore) (` in crore) (` in crore) 1 New Maynaguri-Jogighopa 289 3,300 3,176 100 New Line with Gauge conversion of new Mal- Maynaguri Road and New Chaagrabanda- Changrabanda 2 Jiribam-Imphal 111 13,809 8,488 850 3 Dimapur (Dhansiri)-Kohima 83 3,000 730 500 (Zubza) 4 Tetelia-Byrnihat 22 1,532 581 125 5 Agartala-Sabroom 115 3,407 3,170 200 6 Bhairabi-Sairang 51 5,021 2,672 750 7 Sivok-Rangpo 44 4,086 646 200 8 Byrnihat-Shillong 108 6,000 261 0.10 9 Murkongselek-Pasighat 26 661 122 2 10 Agartala (India) – Akhaura 11 570 218 100 () 11 Dimapur-Tizit* 257 4,274 0 0.10 12 Salona-Khumtai** 99 5,958 0 0.10 13 Sibsagar-Jorhat** 62 2,696 0 0.10 14 Tezpore-Silghat** 25 3,512 0 0.10 Doubling: 1 Lumding-Hojai 45 651 410 200 2 New Bongaigaon- 143 2,043 0 50 Kamakhya via Rangiya

106 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 3 New Bongaigaon - 176 2,182 495 225 Kamakhya via Goalpara- 4 Digaru-Hojai 102 2,136 393 250 5 Saraighat Bridge 7 2,253 0 0.10 (doubling)** 6 Kamakhya-New 10 6,124 0 0.10 Guwahati Quadrupling** *Project included in Railway Budget 2013-14 subject to requisite Government approvals. **Project included in Railway Budget 2017-18 subject to requisite Government approvals. The detailed position of the ongoing projects are as under: NEW LINES 1. Agartala-Sabroom Length 115 km Anticipated Cost ` 3,407 crore Expenditure upto 31.03.2019 ` 3,170 crore Outlay 2019-20 ` 200 crore Status: Project completed and commissioned in October 2019. 2. Bhairabi-Sairang Length 51 km Anticipated Cost ` 5,021 crore Expenditure upto 31.03.2019 ` 2,672 crore Outlay 2019-20 ` 750 crore Status: Construction work has been taken up throughout the length of the project and 87% tunnelling work has been completed and the work on 6 tall bridges has been taken up. 3. Agartala (India) - Akhaura (Bangladesh) Length 11 km Anticipated Cost ` 570 crore Expenditure upto 31.03.2019 ` 218 crore Outlay 2019-20 ` 100 crore Status: 5.5 km in Tripura (India), 6.8 km in Bangladesh. All land acquired except 3.83 acres which is yet to be acquired by Government of Tripura. 9 residential houses to be shifted. Works have been taken up in available land. 4. Byrnihat-Shillong Length 108 km Anticipated Cost ` 6,000 crore Expenditure upto 31.03.2019 ` 261 crore Outlay 2019-20 ` 0.10 crore Status: There is acute Law and Order problem created by Khasi Students Union (KSU) which is not supporting the Railway line coming into Meghalaya with the apprehension that it will increase the influx of outsiders. Final

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 107 Location Survey has not been allowed (by local people) to be conducted in around 5 km length and also not allowing to fix center line pillars in alignment. All activities including land acquisition is held up on this account. 5. Dimapur (Dhansiri) - Kohima (Zubza) Length 83 km Anticipated Cost ` 3,000 crore Expenditure upto 31.03.2019 ` 730 crore Outlay 2019-20 ` 500 crore Status: All land acquired except 8 km length. Acquisition of balance land in 8 km length has been taken up (ownership disputes). The construction work has been taken up in available land. 6. Jiribam-Imphal Length 111 km Anticipated Cost ` 13,809 crore Expenditure upto 31.03.2019 ` 8,488 crore Outlay 2019-20 ` 850 crore Status: • Jiribam-Vangaichungpao (12 km): Completed and commissioned. • Vangaichungpao-Tupul-Imphal (98.62 km): Works have been taken up throughout the length. 7. Sivok-Rangpo Length 44 km Anticipated Cost ` 4,086 crore Expenditure upto 31.03.2019 ` 646 crore Outlay 2019-20 ` 200 crore Status: • Work is in progress in Tunnel No. 5 & 14. • Tenders have been awarded for 10 nos. tunnels. Tenders have been invited for 4 nos. tunnels. • Tenders to be invited shortly for Bridges & Stations. 8. Tetelia-Byrnihat Length 22 km Anticipated Cost ` 1,532 crore Expenditure upto 31.03.2019 ` 581 crore Outlay 2019-20 ` 125 crore Status: Tetelia-Kamalajari (10 km) section has been completed and commissioned. Work taken up in balance section.

108 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 9. Murkongselek-Passighat Length 26 km Anticipated Cost ` 661 crore Expenditure upto 31.03.2019 ` 122 crore Outlay 2019-20 ` 2 crore Status: Land acquisition is held up due to demand of high rate of land in Arunachal Pradesh. 10. New Maynaguri-Jogighopa New Line with Gauge Conversion of New Mal-Maynaguri Road and New Changrabandha-Changrabandha (3 km) (Total 289 km) Length 289 km Anticipated Cost ` 3,300 crore Expenditure upto 31.03.2019 ` 3,176 crore Outlay 2019-20 ` 100 crore Status: • 241 km commissioned. • Works have been taken up in balance portion. 11. Dimapur-Tizit Length 257 km Anticipated Cost ` 4,274 crore Outlay 2019-20 ` 0.10 crore Status: The work has been included in Budget 2013-14 subject to requisite approvals. 12. Salona-Khumtai Length 99 km Anticipated Cost ` 5,958 crore Outlay 2019-20 ` 0.10 crore Status: The work has been included in Budget 2017-18 subject to requisite approvals. 13. Sibsagar-Jorhat Length 62 km Anticipated Cost ` 2,696 crore Outlay 2019-20 ` 0.10 crore Status: The work has been included in Budget 2017-18 subject to requisite approvals.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 109 14. Tezpore-Silghat Length 25 km Anticipated Cost ` 3,512 crore Outlay 2019-20 ` 0.10 crore Status: The work has been included in Budget 2017-18 subject to requisite approvals. DOUBLING 1. Lumding-Hojai Patch doubling Length 45 km Anticipated Cost ` 651 crore Expenditure upto 31.03.2019 ` 410 crore Outlay 2019-20 ` 200 crore Status: Project completed and commissioned in July 2019. 2. New Bongaigaon-Kamakhya via Rangiya Length 143 km Anticipated Cost ` 2,043 crore Outlay 2019-20 ` 50 crore Status: Project is sanctioned in the month of July, 2019. Preliminary activities have been taken up. 3. New Bongaigaon-Kamakhya via Goalpara Length 176 km Anticipated Cost ` 2,182 crore Expenditure upto 31.03.2019 ` 495 crore Outlay 2019-20 ` 225 crore Status: Earthwork and works of major bridges and minor bridges have been taken up except in 13 km length due to National Green Tribunal (NGT) issue. 4. Digaru – Hojai Length 102 km Anticipated Cost ` 2,136 crore Expenditure upto 31.03.2019 ` 393 crore Outlay 2019-20 ` 250 crore Status: Work of earthwork, major & minor bridges have been taken up. 5. Kamakhya – New Guwahati Quadrupling Length 10 km Anticipated Cost ` 6,124 crore Outlay 2019-20 ` 0.10 crore Status: The work has been included in Budget 2017-18 subject to requisite approvals. FLS has been sanctioned.

110 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 6. Saraighat Bridge (doubling) Length 7 km Anticipated Cost ` 2,253 crore Outlay 2019-20 ` 0.10 crore Status: The work has been included in Budget 2017-18 subject to requisite approvals. FLS has been sanctioned. Passenger Services Improvement 11 New train (single) services were introduced and 14 trains (single) services were extended serving, the NE Region, during the year 2018-19. In addition, frequencies of 06 trains (single) were increased serving NE Region. Computerised Passenger Reservation System (N.E.Region) The facility of computerized Passenger Reservation System (PRS) is available at 133 Locations in the North Eastern Region. All State Capitals of North Eastern Region are on PRS network. Some of the locations are unified Passenger Reservation System-cum Unreserved Ticketing System (PRS-cum-UTS).

Roll on - Roll Off (RO-RO) Service

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 111 Public Relations

The Public Relations Directorate is responsible for disseminating information of various policy initiatives, services, concessions, projects, performances and developmental activities undertaken by the Railways. Publicity campaigns are also launched to educate the rail users on various aspects of railway working including safety and security norms in order to create awareness among them. Interaction with the rail users through print & electronic media is a continuous process for the PR Department. During the year 2018-19, Public Relations Directorate of Railway Board played an important role in building both the corporate and social image of Indian Railways. Positive information regarding cleanliness, various initiatives taken by Railways in projects related to the facilitation of rail users was disseminated and informative display advertisements like fraud involved in recruitment etc. were published in various newspapers. During the last financial year, an advertisement campaign on various topics was undertaken during February and March, 2019 to improve the Corporate Image of Indian Railways and to keep public abreast of the latest developments of Indian Railways. Various short films were produced on various topics like ‘Railway programmes wherein Hon’ble PM will be the Chief Guest’, Escalators’, ‘Make in India initiative’, ‘Station development’, ‘Project Swaran/Utkrisht’, ‘Cashless System in IR’ etc. Social awareness spots and messages have been telecast/broadcast frequently through DAVP approved Radio channels as well as the National News Network of Doordarshan and All India Radio, for instance, spot on ‘Beware of touts promising jobs in Railways’. The Directorate represents the most active Government Ministry in social media. Social media services like Twitter, Facebook, Instagram, YouTube etc. are now utilized for not only disseminating information about various policy initiatives/ passenger amenities, but it is also acting as a real time redressal addressing medium. Followers’ base of social media handles of Ministry i.e. 42 lakh in Twitter(@RailMinIndia), around 15.00 lakh likes on Facebook page (@RailMinIndia), around 2.88 lakh subscribers of YouTube Channel @RailMinIndia are one of the highest among any Government Organization. Rail users or otherwise can easily file rail related grievances on Twitter and a prompt redressal is initiated against those grievances. Information in the form of small videos, TVC and other rail documentaries showcasing new initiatives, innovation and other Railway related information on day to day basis are uploaded on You Tube. All functions/events where the Railways launch new trains/passenger amenities are broadcast through Facebook Live, thus, enabling the public at large to get information on real time basis. Reach of such posts sometimes crosses more than 10 lakh. On many times hash-tag coined by the PR Directorate on social media trended at the top in India as well as in the World. The Ministry of Railways participated in the Republic Day Celebrations-2019 by showcasing Indian Railways tableau in the Parade on 26.01.2019. Theme of IR tableau was ‘Mohan to Mahatma’ which depicted

112 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 the role played by Indian Railways in the transformation of Mohandas Gandhi to Mahatma Gandhi. Zonal Railways/ Production Units had also undertaken a number of publicity campaigns on various social and educational themes including safety at Railway level crossings, roof-top travelling, trespassing the railway track, security, prevention of fire, etc. About 19,105 press releases were released; 434 press conferences were organized; 589 publicity brochures were brought out. About 866 Radio/TV Spots were produced and about 2803 Radio/TV spots were broadcast/ telecast by the Railways on different radio/TV channels by all the Zonal Railways. About 28 press party tours were conducted by the Railways as well as PR Directorate of Railway Board to highlight the benefits to be accrued to rail users due to introduction of new facilities/ initiatives/new national projects in their region. Railways had also participated in 82 exhibitions across the country. The in-house monthly magazines viz., ‘Indian Railways’ (in English) and ‘Bharatiya Rail’ (in Hindi) are brought out by the Ministry of Railways to provide effective links between the Railways in India and the rail users. Special Annual issues of both the Magazines were brought out. Commercial Advertising Commercial Publicity on Railway Assets is allowed by Indian Railways by utilizing the available assets like vinyl wrapping on Mobile assets, Digital advertisements, Content on Demands through audio & video, station premises, circulating areas, Road over Bridges, Road under Bridges, level crossing gates, Railway colonies, Railway workshops, Railway productions units, land along the tracks and Innovative Ideas schemes etc., PRS/UTS tickets and reservation chart/forms are also utilized for commercial publicity.

Kolkata - Guwahati Garib Rath Exp.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 113 Railway Engineers Regiments (Territorial Army)

Introduction “Territorial Army” was raised in 1949 as a ‘Voluntary Citizens’ force inaugurated by the first Indian Governor-General of India, C.Rajagopalachari, on 9th October 1949. Since then Territorial Army Promotion Parade 1031 Regt.(Kota) Raising Day is celebrated on 9th October, every year. The Territorial Army is known as a second line of defence It is essentially aimed at providing basic military training to gainfully employed citizens so that in the event of a grave national emergency they can play their part to meet the internal security needs and contribute to the defence of the country. The Territorial Army is composed of Non-departmental TA units and Departmental TA Units. Non –Departmental Units consist of Infantry Battalions(TA) whereas ‘Departmental’ Units comprise Railways, Oil sector, Health Services and Ecological Units. The Departmental TA units are not combatant units but are basically a technical Force. The sphere of activities of Railway TA Units is confined to the Railway activities-be it during peace time or during hostilities. However, being a technical force, the services of Railway Servants belonging to all Departments (other than Accounts and Personnel) are considered useful to the Railway Engineers Regiments (TA). The service in these TA Regiments is undertaken by Officers (called as Commissioned Officers), Supervisors (called as Junior Commissioned Officers) and staff (Other Ranks) on voluntary basis with objectives to maintain rail communication in forward areas during active hostilities and peacetime emergency situations. The most important feature of this force is that enlistment to the Railway Territorial Army does not stand in the way of duties and responsibilities attached to the civil vocation of TA personnel (called Terriers) and rather provides them an opportunity to participate in national defence and support the national effort while remaining in present vocation. It also offers an opportunity to TA personnel to imbibe military displine, widen general outlook, develop physique and self-confidence simultaneously preparing them for service of the country in emergeny situations. By joining the TA, the Terriers gain knowledge of an organisation responsible for safeguarding the country, handling weapons and ammunition and are exposed to a very high degree of discipline for which the Army is known. This also instills in them a sense of euphoria and makes them real tough when they look upon themselves in plush ‘Olive’ Green uniforms and shiny stars on epaulettes.

Rect Rally (04-08 Feb 2019) 1032 Regt. Adra-

114 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Composition of Railway Territorial Army Regiments Present six Railway TA Regiments are detailed below Regiments Location Controlling Command Zonal Railways Zonal Affiliation attached for Railway recruitment/enrolment in Railway TA 969 Jamalpur Eastern Eastern Eastern , East Railway Engineer Railway Command Central & North East Regiment Frontier Railway Lt. Jyoti Sahu, first lady officer 970 Jhansi North Central Southern North Central commissioned in 1101 Regt. Chandigarh Railway Engineer Railway Command & Central Railway Regiment 1031 Kota West Central Eastern West Central Railway Engineer Railway Command & Western Railway Regiment 1032 Adra South Eastern Eastern South Eastern, Railway Engineer Railway Command South East Central & Regiment East Coast Railway 1101 Chandigarh Northern Northern, North Eastern Railway Engineer Command and North Western Regiment Railway 1105 Secunderabad South Central Eastern South Central, Railway Engineer Railway Command South Western and Regiment Southern Railway Strength of Regiments A Railway TA Regiment’s sanctioned strength consists of (i) 23 Officers, 46 Junior Commissioned Officers (JCOs)and 1081 Other Ranks (ORs) from Railway departments; (ii) 5 Officers, 6 JCOs and 58 ORs from regular Army. Expenditure The entire expenditure on functional requirements of Railway TA Units (including cost of stores, arms /ammunition, pay and allowances , cost of Annual Training Camps, incentives, cash awards etc.) is borne by the Ministry of Railways. During 2018-19, an expenditure of approx. `12.89 crore (Rupees Twelve crore eighty-nine lakhs approximately) was incurred on six TA Regiments. Annual Training Camp The Railway TA personnel have to undergo 30 days mandatory annual training every year to keep them physically fit and accustomed with military discipline, arms defence techniques etc. The annual training camps were duly conducted for the Railway TA personnel of the six Railway TA Regiments during 2018-19. Incentives/Cash awards etc. admissible to TA Personnel (a) Extra two sets of passes for shifting family. (b) Special casual leave of 6 days before/after the ATC in addition to travel time. (c) TA service entry in employee’s service record. (d) One month’s additional pay in accordance with military rank pay during ATC & Territorial Army Allowance. Operational Exercise by Rly Terriers of (e) During embodiment service TA personnel are entitled to daily 1105 Regt., Secunderabad allowances at double rate. INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 115 (f) Payment of average Running Allowance & Night duty allowance. (g) Free Ration/Clothing during ATC. (h) Cash Award on joining TA and on completion of 9 year, 12 years and 15 years. (i) CSD facilities Territorial Army Events Railway TA Regiments actively participate every year in Territorial Re-Railment of the Ranikhat Express Army Raising Day celebrations through display of Tableau/Exhibition and During Operational Exercise by 970/Regt. TA Marathon events. Railway TA Regiments have always received deep Jhansi appreciation / accolades from Additional Director General Territorial Army and entire TA fraternity for their participations/performance during these TA events. This year “Territorial Army Half Marathon” event was organized on 2nd October, 2019 as part of Territorial Army Day celebrations-2019 with an aim to increase awareness regarding the ‘The Citizen Army’ and promote healthy life style as part of ‘Swasth Bharat Campaign’. The 1,101 Railway Engineer Regiment (TA)/ Chandigarh (Controlled by Northern Railway) participated in the ‘Marathon Event’. Operational Exercises The present six (6) Railways TA Regiments have been allotted specific operational takes in pre-designated operational areas (to be carried out every year on rotational basis) by Directorate General of Operational Logistics and Strategic Movement (DGOL &SM), Army Headquarters to validate operational take and capabilities of these Regiments. All six Railway TA Regiments have already carried out “Operational Exercises” once in their operational tasking area during the years 2012 –2019 to rehearse their role to maintain rail communication during active hostilities and peacetime emergencies. CRB trophy & Cash Prize to Best Railway TA regiment CRB Trophy was introduced, in 1983, alongwith a cash award of Rs. 25,000/- (enhanced to Rs.1,00,000/- in 2009) as an incentive/encouragement to the Railway TA personnel to inculcate a competitive spirit among Railway TA Regiment. However, the award money has recently been enhanced further to Rs.2,00,000/-. It has also been decided to club the CRB Trophy presentation ceremony with “Railway Week National Award Function”. Conclusion The prevailing system/structure of Territorial Army on Railways is functioning very well as Railway employees are performing their defined role/activities by attending Annual Training camps, regular participation in various sports/cultural and welfare activities organised by Army Units from time to time and carrying out operational tasks to the best satisfaction of Railways as well as Defence authorities. Further, Railway servants are taking deep interest in joining this Sports Activities by TA Personnel 969 Regt TA, Jamalpur system year by year. Annual Conferences on Railway TA are also organised periodically represented by apex level authorities of Railways, Defence and Territorial Army for strengthening this system on Railways. 116 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Undertakings and other Organizations

As many as 14 Public Sector Undertakings and other Organizations are functioning under the Ministry of Railways, as detailed below:- S. Name Year of Core competence No. Incorporation/ Inception Loco leasing done by RITES for SAIL, Bolani Mines, Orissa 1 RITES 1974 To design, establish, provide, operate, maintain and perform engineering, technical and consultancy services for development of projects/systems of all types and descriptions pertaining to Railways and Other Sectors/ Industries in India and outside India. 2 IRCON 1976 To undertake construction activities in India and abroad on turnkey basis or otherwise in various fields of infrastructure like Railways, Bridges, Roads, Highways, Industrial and Residential Complexes, Airports, etc. 3 CRIS 1986 CRIS is the IT arm of Indian Railways. It designs, develops, implements and maintains centralized IT system for all departments of Indian Railways. 4 IRFC 1986 To raise funds from the market to part finance the Plan Outlay of IR. 5 CONCOR 1988 To develop multi-modal logistics support for India’s international and domestic containerized cargo and trade. 6 KRCL 1990 To construct and operate railway lines, construct Road Over Bridges and rail line projects. 7 RCIL 2000 To utilize the surplus telecom capacity and right of (RailTel) way available with the IR to build nationwide optical fibre cable based broadband telecom and multimedia network. 8 IRCTC 2001 To undertake catering and tourism activities of the Railways. Also facilitates internet ticketing through its website. 9 PRCL 2001 To execute the Surendranagar-Rajula-Pipavav Port gauge conversion and new line projects in Gujarat. 10 RVNL 2003 To create and augment the capacity of rail infrastructure. To mobilize resources mainly through multilateral/ bilateral funding agencies and also through domestic market for successful implementation of projects. 11 RLDA 2005 To develop vacant railway land for commercial use for the purpose of generating revenue by non-tariff measures for IR. 12 DFCCIL 2006 To plan and construct Dedicated Rail Freight Corridors (DFCs) for movement of freight trains on the corridors. 13 MRVC 1999 To plan and implement rail projects in the Mumbai Metropolitan Region. 14 BCL 1976 (In MOR To manufacture wagons, undertake structural fabrication from 2010) jobs and manufacturing, retrofitting of EOT crane.

Rail India Technical and Economic Services Limited (RITES): RITES exports customised DMUs and RITES Limited, a Mini Ratna (Category-I), Schedule ‘A’ Central Public Locomotives to Sri Lanka Sector Enterprise, is a key player providing consultancy and Engineering

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 117 services to the transport infrastructure sector in India and abroad. RITES success story spans over a period of 45 years covering over 55 countries across Asia, Africa, Latin America and Middle East regions. The Company is the only export arm of Indian Railways for exporting rolling stock (other than Thailand, Malaysia and Indonesia). The major services provided by the Company include Engineering and Project Management Consultancy (PMC), third party inspection, quality assurance, construction, supervision & project management, operation & maintenance, leasing and export of 3-Phase EMU rakes in other than Mumbai rolling stock. Area RITES has also ventured into projects relating to construction of railway infrastructure, electrification works and modernization of Railway Workshop on turnkey basis. With the changing environmental and climatic conditions and a paradigm shift from use of conventional sources of energy to renewable sources of energy, the company has diversified through its subsidiary into the field of renewable energy such as solar and wind energy. The Company also endeavours into the implementation of power procurement contracts for Indian Railways under ‘Open Access Policy’. The company is also providing Transaction Advisory service for various projects in the field of transportation and renewable energy sector to be taken up on PPP/JV basis. The services provided by the Company covers various sectors such as the railway, highways, airports, ports, ropeways, urban transport and inland waterways both in India and abroad. Domestic Projects During the year, RITES executed a number of prestigious projects of national importance, which include stat-of-art Bogibeel Rail cum Road Bridge near Dibrugarh in Assam, Integrated Check Posts at Birgunj in Nepal and Moreh in Manipur, first phase of Ahmedabad Metro (in consortium), 30 kms of track electrification between Vijaypur-Maksi, Comprehensive review of suburb rail services for City etc. RITES also successfully submitted the appreciation report on three new Dedicated Freight Corridors (East-West, North-South and East-Coast DFC combined route length of 5,771 kms), General consultancy work for Nagpur Metro, PMC of work for Phase-I of Western DFC, new Rail line construction projects in Gooty Dharmavaram and Pendra- Anuppur sections, Railway siding works for NTPC at Khargone, Raigarh and Meja, Redevelopment of Varanasi & Ayodhya Railway Stations, 40 Nos. Rail over Bridges (ROBs) on eastern DFC and DPR for conversion of freight yard into SMART yards achieved significant progress during the year apart from several other projects. Further, RITES secured various new projects which include General Consultancy for Pune Metro, prefeasibility for Gurgaon Metro, PMC assignments for Passenger Terminal at Srinagar Airport, Modernization of Railway Stations & 373 RCC bridges in West Bengal and leasing of 6 locomotives to SAIL, besides modernization and capacity augmentation of Railway Workshop projects at Dalmianagar, Kurduwadi, New Bongaigaon and Lumding etc.

118 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Overseas Projects During current year two sets of DEMU (26 Coaches) and two locomotives have been exported to Sri Lanka Railways against contracts secured last year for supply 6 sets of DEMUs and 10 Broad Gauge AC-DC Diesel Electric Locomotives. Further, RITES secured new business for supply of 160 Broad Gauge passenger coaches from Sri Lanka and Locomotive spares to Myanmar Railways. Presently, RITES is providing consultancy servicers for implementing light rail metro project in Mauritius. During the year, RITES completed the Vande-Bharat (T-18) Express train prestigious consultancy project of preparation of DPR for project Trident for Government of Mauritius. RITES also secured Construction Supervision and PMC services for development of National Coast Guard Headquarters in Mauritius from Government of Mauritius. RITES is also working in Nepal on two integrated check posts at Birgunj and Biratnagar and are conducting construction supervision of a road project in Botswana through its subsidiary, RITES (AFRIKA). RITES undertook detailed Design Consultancy for a Standard Gauge Railway line between Tema and Akosombo, In Ghana; Feasibility Study of a diversion on proposed Tema-Akosombo Standard Gauge Railway line in Ghana; PMC for East Bank – East Coast road linkage project in Guyana (South America) and consultancy services for construction supervision of Tshesebe at Masunga Road in Botswana. Listing Through IPO Government of India decided to offload 12.6% of RITES’ equity shares through Initial Public Offer. The issue was well received by investors and was over-subscribed about 67 times, RITES’ equity shares were listed on BSE Limited and National stock Exchange of India on 2nd July, 2019. RITES has been ranked amongst the top 500 listed companies in India in terms of market capitalization. Financial Performance During the year 2018-19, RITES achieved its highest ever total standalone revenue of `2,164 crore, up by 36.4% over 2017-18. Similarly, the operational revenue, excluding other income, has increased by 37.3% and reached `1,969 crore in 2018-19. Export Revenue during the year 2018-19 was `207 crore. On consolidated accounts basis, the total revenue has been `2,240 crore in 2018-19 as compared to `1,651 crore in 2017-18, recording a substantial increase of 35.7%. As a result of better utilization of human resources, expansion of International Consultancy business, improved efficiency from subsidiary and Joint Venture and economies of scale in turnkey business; RITES consolidated Profit before Tax and Profit after Tax now stand at `730 crore and `490 crore respectively for 2018-19, with an increase of 40.08% and 37.3% over 2017-18. Limited (IRCON) Ircon International Limited (formerly known as Indian Railway Construction Company Limited), a Mini Ratna and Schedule ‘A’ PSU, was

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 119 incorporated on 28th April 1976, mainly for the purpose of construction and development of Railway infrastructure in India and abroad with the expertise from Indian Railways. During its operation of 43 years the company has diversified and developed core competence in other areas like Highways, Tunnels, Bridges, Flyovers, ROBs, Airport Hangar & Runways, Metro rail and Building, EHV Transmission Line & Grid Sub-stations, Industrial Electrification, Signalling and Telecom Systems etc. Considering its major share of business from projects abroad, its name was changed to “Ircon International Limited” w.e.f. 17th October 1995. IRCON has emerged as front ranking construction company of international repute having executed prestigious projects during the last 43 years of its operations. It has so far completed about 382 infrastructure projects in India and 128 projects across the global in more than 24 countries. As per 2018 edition of Engineering News Record (ENR) of USA, IRCON is the only Indian PSU and one of the only six Indian companies to make it to the list of top 250 International Contractors. Foreign Projects IRCON is actively engaged in infrastructure development in several Asian and African countries. The Company’s expertise coupled with its experience has helped in successful completion and commissioning of mega project valuing over USD 1 billion in Malaysia, the largest ever Transportation project completed by any Indian Company abroad. In Bangladesh, IRCON has completed projects of “Design, Supply, installation, Testing and Commissioning of Computer based Interlocking Colour Light Signalling System on turnkey basis at 11 stations between Ishurdi-Darsana section”. In the financial year 2018-19, IRCON has successfully completed the project for procurement of Plant Design, Supply and Installation of Overhead Track Equipments, Traction Sub-Stations, Auxiliary Power Supplies Sub stations, Bulk Power Supplies Switching Stations and Signalling Systems for Majuba Rail Project, South Africa, for Eskom Holdings SOC Limited, at a value of `345 crore. Some other Key Railway Projects are also under execution in Algeria, Bangladesh and Sri Lanka. International Rail Connectivity Projects As close neighbours, India shares a unique relationship of friendship and cooperation with Nepal and Bangladesh. Taking the bilateral relationship to new heights, IRCON is executing Rail connectivity projects to Nepal and Bangladesh. These projects are New Broad Gauge Railway Line between Jogbani (India) and Biratnagar (Nepal), & Jayanagar (India) and Bardibas (Nepal) besides the work of design and construction of Akhaura (Bangladesh) – Agartala (India) rail link. Strategic Projects in India In India, IRCON has undertaken various prestigious projects which are emblematic to the country’s rise on global infrastructural map. The Company is involved in the biggest Railway construction project in & Kashmir.

120 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 IRCON is also constructing a new Board Gauge railway line from Sivok in North Bengal to Rangpo in Sikkim to provide a rail connectivity to Sikkim. During 2018-19 major projects completed include  Four Laning of Shivpuri to Guna from km 236.00 to km 332.100 (Package-1) in the State of Madhya Pradesh executed on BOT (Toll) on DBFOT pattern under NHDP phase-IV.  Widening & Strengthening of the existing Bikaner-Phalodi Section to Four-lane from km. 4.200 to km. 55.250 and Two-lane with paved shoulder from km. 55.250 to km 163.500 of NH-15 on BOT (Toll) Basis in the State of Rajasthan.  The work of system improvement, strengthening and augmentation of distribution system to being down AT&C losses and improve quality of consumer supply of Meerut town of Uttar Pradesh, to be carried out under RAPDRP Part-B scheme on turnkey basis including supply lof material, for PVVNL at a value of `329 crore. Among the ongoing projects, some of the key projects are:  Civil and Track Works of DFCCIL in three packages between JNPT – Vaitarana, Vaitarana-Sachin and Sachin – Vadodara sections  Construction of Railway lines of approx. 300 km length at an estimated cost of `5,000 crores in Chhattisgarh  Construction for additional works Modern Coach Factory at Rae Bareilly  Construction of RoBs in the states of Rajasthan and Bihar  Supply, Installation, Testing and Commissioning of Ballastless Track of Standard gauge and sub-station works for under phase-III  Six –Laning of Davanagere-Haveri from (km 260+000) to Km.338+923) of NH-48 in the state of Karnataka to be executed on Hybrid Annuity Project on DBOT Annuity Under NHDP-Phase-V.  Eight-lane Vadodara-Kim Expressway from 323.000 to 355.000 (sanpa to Padra section of Vadodara Mumbai Expressway) in the State of Gujarat under NHDP Phase-VI (Phase 1A-Package II)  Survey, Feasibility study, detail design and construction of various identified rail connectivity projects of MCRL  Kiul-Gaya Doubling Project (East Central Railway)  Katni-Singrauli Doubling Project (West Central Railway  Katni Grade Separator By pass Line Project. The company is also engaged in construction of rural Road under Pradhan Mantri Gram Sadak Yojna (PMGSY) and has contributed significantly in the road sector by completing about 5,000 km of roads and about 112 nos. of Road over Rail Bridges.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 121 Awards & Recognition A number of Awards & Accolades were received during he year 2018- 19. Some of them are: • 11th CIDC Vishwakarma Awards for (i) Best Professionally Managed Company, (ii) Best Construction Project and (iii) Social Development & Impact. • ET Now Stars of the Industry Award for Best Corporate CSR Practices • IBC Award for Excellence in Built Environment for MCF Raebareli Project • Governance Now 6th PSU Awards in Value Growth Category • Rail Analysis Award for Infrastructure Project Excellence in India & Abroad • 8th EPC World Award for construction of 2nd Bhairab Bridge, Bangladesh • Amity Excellence Award to CMD for best practices in Construction & Infrastructure. Financial Performance The operating income of the Company has registered an increase of 13.47% from `3,891 crore in 2017-18 to `4,415 crore in 2018-19. The profit before tax and profit after tax for the year under review were `615 crore and `445 crore respectively registering an increase of 16% and 14.64% respectively over the previous year. The earning per share for the year 2018-19 has increased to `47.28 as compared to `39.70 in the previous year. On a consolidated basis, IRCON has recorded an income of `4,990 crore during the financial year ended on 31st March, 2019 and achieved a consolidated Net Profit of `450.07 crore for the said financial year. Centre for Railway Information Systems (CRIS) The Centre for Railway Information Systems (CRIS) is an Autonomous Organization of the Ministry of Railways, with its headquarters in New Delhi and Regional Offices in Delhi, Kolkata, Mumbai and Chennai. It develops and manages the IT systems of the Indian Railways, with terminals and counters spread across the country from Kargil to Kanyakumari, and from Tawang to Port Blair. Together with a team of IT professionals with rich practical experience, CRIS has successfully positioned itself at the vanguard of Indian Railways’ digital transformation. Achievements and Developments CRIS is developing and managing IT applications in almost all areas of Railway working. The applications taken up by CRIS are as given below: Ticketing and Passenger Services PRS(Passenger Reservation System); NGeT (Next-Gen e-Ticketing System); UTS (Unreserved Ticketing System), Paperless UTS, ATVMs (Automatic Ticket Vending Machines); NTES (National Train Enquiry

122 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 System); RBS (Rates Branch System); IR Web Applications & Complaint Management System; Kolkata Metro Ticketing System; Hand-held terminals for TTEs (HHT); PRS Modernization; Webclaims (Claims and refunds); PMIS (Parcel Management Information System); TTE lobbies system Freight and Operations FOIS (Freight Operations Information System), e-Registration of demand, and e-payment Gateway; Pipeline Management System for FOIS; ICMS (Integrated Coaching Management System); COA (Control Office Application); TSR (Train Signal Registers); CMS (Crew Management System); SATSaNG (Software aided Train Scheduling System); SIMS (Safety Information Management System); RTIS (Real-time Train Information System); e-CRM (Customer Relationship Modelling); Route Optimization modelling using OR tools; Auto-generation of optimized Loco Links. Resource Management - Finance AIMS/I-PAS (Accounting Information Management System); IR Budget management System; GST implementation on all production systems; TAMS (Traffic Accounts Management System); WAMS (Workshop Accounts Management System); ARMS (Accounting Reforms Management System); Data Warehouse for I-PAS Resource Management - Material and others EPS (e-Procurement System);IMMS (Integrated Materials Management System); VIMS (Vendors Interface Management System);e- Drishti and other RB Applications; RSMS (Railway Security Management System); HRMS (Human Resource Management System); HMIS (Health Management Information System). Fixed Asset Management TMS (Track Management System); RORACS (ROB/RUB General Arrangement. Drawing System); Land Management System; IR GIS(Geographical Information System); BMS (Bridge Management System); TMMMS (Track Machines Maintenance Management System); CRS (Commissioner of Railway Safety) Sanctions Management System; IRPSM (Projects and Sanctions Management System); BSIS (Building & Structures Information Systems; Field Sensor Data, Drone Recording and CC live feed; TDMS (Traction Distribution Management System); EEMS (Electrical Energy Management System); SMMS (Signalling Maintenance Management System). Rolling Asset Management LAMS/SLAM/LMS (Locomotive Asset Management System); CMM (Coaching Maintenance Management System); WISE (Workshop Information System); FMM (Freight Maintenance Management System); Fuel Management System; Automatic Identification of Rolling Stock using RFID; COFMOW system; PU Information Systems (DLW,MCF/RBL,RWP/ Bela); Centralized Design Knowledge resource.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 123 Integration & Infrastructure Rail Cloud; Communication Network Projects; IR Information Security Management project; DAU (Data Analytics Unit); ESB (Enterprise Service Bus); IR-MDMS (IR Master Data Management System); IREA (Indian Railways Enterprise Architecture); CRIS Datacentre; IT Incubator Darjeeling; Enterprise Project Management / Test Case Management. Business Continuity PRS-DR (Disaster Management System for PRS); DR and BC for UTS; DR system for EPS; DR system for Track Management System; DR system for ICMS; DR system for CMS; DR system for AIMS; Near Site DR site for FOIS New Applications taken up in the year Enterprise Service Bus (ESB) Enterprise Service Bus (ESB) is an IT tool which facilitates data exchange among various Applications. The Enterprise Service Bus project is helping in integration of various Applications resulting in single point of entry for primary data that is available to all applications requiring that data through ESB; Consistency of data across systems; Consolidated data availability in real time; Eliminating the need of creating same data by different applications. Modernization of PRS Modernization of PRS will provide a system which has capability to handle 2-3 times higher inventory (seat/berth) and 6 times higher number of transactions per second (TPS). Enhancements in the functional capabilities such as Enablement of multiple payment modes, support for integrating with smart cards, Seamless integration with business analytics and decision support system for trend analysis etc. will become possible. Rail Cloud - Cloud Computing Technology Use of Cloud Computing Technology provides a solution to the application group to access a shared pool of computing resources (such as: servers, storage, network, software platforms and services) that can be rapidly provisioned and released with minimal management effort. Benefits of Cloud computing technology are Consolidation of Infrastructure from currently siloed project based infrastructure; Agile and quick provision of infrastructure; Optimum Resource (Infra & Human) utilization; Self-Service portal for provisioning / de-provisioning and monitoring of resource; and need based infra provision using scaling features. Master Data Management (MDM) To integrate all source and subscriber CRIS applications as well as all Railway Departments using the relevant Asset masters holding common master entities to maintain the single version of true master data across Indian Railways. Its deliverables are Clean data with de-duplication for all subscribers to MDMS.

124 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 The new system will have microservice based architecture and will be designed to be cloud native. It will adhere to the basic requirements of high capacity OLTP (Online Transaction Processing) systems i.e. high scalability, high performance, high availability, high level of security, ease of operations and high agility. Data Analytics and Artificial intelligence (AI) The objective and key deliverables of the project is to help to build up capabilities to take up analysis of available data, and providing the required infrastructure in terms of hardware, software, skilled manpower, and interfaces for analytics / AI in existing and future IT applications. Various analytics / AI based reports and information are expected using analytics/ AI, enabling IR to streamline its planning and operations. Data analysis use cases are identified in reserved segment of passenger ticketing. In addition, use cases have been identified in Power and Energy Demand Prediction based on Availability Based Tariff Regime, Locomotive Link Optimisation, Coaching Crew Link Optimisation, and Route Optimisation Modeling. Indian Railway Finance Corporation Limited (IRFC) Set up as a public limited company in December, 1986 with the sole objective of raising money from the market to part-finance the plan outlay of Ministry of Railways and for meeting their developmental needs, IRFC has been successfully meeting the borrowing targets set for it year after year. Funds are raised through issue of bonds, 54 EC Capital Gain Bonds, Term loans from banks/financial institutions and through external commercial borrowings/export credit etc. The Department of Public Enterprises has consistently rated the Company as “Excellent” for its performance vis-à-vis the parameters set out in the MOU. The Company has leased rolling stock assets worth `1,95,626 crore to the Railways upto 31st March, 2019. Rolling Stock assets worth about `25,637 crore were financed during 2018-19. Funding has been made by IRFC in locomotives, wagons and coaches. The acquisition has helped in increasing traffic output and revenue growth in Indian Railways over the years. IRFC has also funded Railway projects through Institutional Finance to the extent of `58,715 crore till 31st March, 2019. Besides, IRFC has funded National Projects worth `5,079 crore. Rolling Stock assets funded by IRFC are leased to Ministry of Railways. IRFC has successfully brought down lease rentals from 17.5% p.a. in 1996-97 to 11.208% p.a. in 2018-19 which compares favourably with the borrowing of the Government of India. The Ministry has been making lease payments to IRFC regularly. The Company has also disbursed loans amounting to `4,327.43 crore to Rail Vikas Nigam Ltd. (RVNL) till the end of fiscal year 2018-19 for development of Railway Projects. IRFC has consistent profit earning track record. It has so far paid `3,324 crore as dividend to the Government. Based on its strong financial strength and credit standing, it has got the highest possible rating from three

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 125 prominent domestic Credit Rating Agencies and investment grade at par with ‘Sovereign’ from four major International Credit Rating Agencies. Container Corporation of India Limited (CONCOR) Container Corporation of India Ltd. (CONCOR), a Navratna CPSE of Government of India, Ministry of Railways was incorporated in March 1988. CONCOR’s operations commenced from Nov 1989. The Company was set up with the prime objective of developing multimodal transport and logistics infrastructure to support country’s growing international trade as well as for the transport of domestic cargo in containers by adopting the latest Technology and practices. The company commenced operations on 1st November 1989. It manages the largest dry port network of India and acts as a Carrier, Terminal Operator & Warehouse/CFS Operator. CONCOR continued to be the market leader (75% share) in this sector. The company (ISO-9001: 2015) manages with eight Regional Offices and Corporate Office and owns total 15498 wagons, 25682 – owned & leased containers, 82 Reach Stackers & 16 Gantry Cranes which interconnect a vast spread network of 83 terminals including 75 its own (14- exim; 24-domestic & 37-combined ) and 8 strategic tie ups catering to both domestic and international containerized cargo. CONCOR having all these in its own kitty which all private players combined together do not even get anywhere close to it. In terms of performance, CONCOR achieved a gross operating turnover of ` 6,881.91 crore while handling a total of 3.83 million TEU’s. In terms of tonnage, the company carried a total tonnage of 43.50 million tons in 2018-19. CONCOR has been in the forefront of adopting advanced IT Applications and is continued to make progress in the field of Information Technology. The VSAT based network now covers 74 locations. The Terminal Management System for Domestic (DTMS), for EXIM (ETMS), ERP for Oracle Financial, HR Payroll, Container Repair System. Operation system were implemented for the expanded network of Terminals. Company has also switched over to E-Office concept working. Company believes that success of an organization in the long run will depend upon its goodwill and contribution to the community which it creates through good governance and giving back to the society . As per new Companies act, 2013, CONCOR has re-formulated its CSR Policy for the benefit of different segments of the society, specifically the deprived, underprivileged and differently abled persons, groups, entities etc. Under CONCOR’s CSR Policy, various thrust areas have been identified which include Health & Medical care, Education/Literacy Environment, Community, Development & Rehabilitation measures, Environment protection, Conservation of Natural Resources, Natural Calamities and Infrastructural Development etc. Over 26 years, the company has grown to be a major multi-modal logistics solution provider company, providing inland handling and transportation of containers predominantly by rail. It operates through two segments namely, EXIM and domestic which is engaged in handling,

126 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 transportation and warehousing activities. The company has also made forays into management of ports, air cargo complexes and cold chains. Business Verticals The Company’s primary business is characterized by three key activities namely carrier (Rail movement through the Indian Railway network), terminal operator and warehouse operator. CONCOR also provides value added services viz., hub and spoke services that involves linking of road or short lead rail shuttle services within defined catchment areas, to allow single customers to move their cargo to multiple locations at a single time. CONCOR’s terminals provide a spectrum of facilities in terms of warehousing, container parking, repair facilities, refer container plug-in facilities etc. As a CFS operator, CONCOR adds value to the logistics chain by offering services such as transit warehousing, bonded warehousing, bonded warehousing, less than container load (LCL) consolidation and reworking of consolidated cargo at nominated hubs, and air cargo clearance using bonded trucking. CONCOR has attempted to diversify its business by venturing into Air Cargo and port terminal operations through JV’s with private corporate, Huge investments have been made towards creation of state of art infrastructure facilities called Multi Modal Logistics Parks which in future shall be the answer to all transportation, warehousing, clearance needs of the trader. With the upcoming Dedicated Freight Corridor and export favouring policy being adopted by the government, coupled with the fact that India is set to become favourite trade destination of the world, CONCOR shall play a very important role by connecting ports with the hinterland and providing ready infrastructure for handling the load. During 2018-19 one CFS & two MMLPS namely Bodhjungnagar, Krishnapatnam & Barhi (Haryana) were commissioned. One centre for Distribution Logistics as part of new initiatives has been opened in Chennai. CONCOR has commenced Coastal Shipping operations w.e.f. 10.01.2019 (Kandla port to Tuticorin via Mangalore). Joint Ventures/Subsidiaries As on 31.03.2019, 10 associate companies/Joint Ventures are functioning and two wholly owned subsidiaries namely, M/s.Fresh and Healthy Enterprises Ltd. and CONCOR Air Ltd. and CONCOR also has two partly owned subsidiaries namely, SIDCUL CONCOR Infra Company Ltd and Punjab Logistics Infrastructure Ltd. Latest Development & Future plans CONCOR is effectively running Double Container trains from Khatuwas terminal (Rajasthan) to Mumbai port. Recently CONCOR has started the domestic movement through Coastal Shipping providing services from Kandla Port to Tuticorin via Mangalore & . As far as future outlook is concerned CONCOR aims to achieve by the year 2020: i. Throughput capacity of 7 million TEU’s ii. Market Share of 80% in Rail container freight market

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 127 iii. Turnover of `12,000 crores & Net worth of `10,000 crores iv. Further commissioning of Terminals enchanced totalling to 100 Konkan Railway Corporation Limited (KRCL) The Corporation was established in the year 1990 with equity participation by Ministry of Railways (51%), Maharashtra (22%), Karnataka (15%), Kerala (6%) and Goa (6%) for the purpose of construction and operation of Railway along the Western Coast of India. 2. Financial Perofrmance Total revenue increased to `2,899 crore during the year 2018-19 from `2,483 crore of the previous year. The Corporation has earned a net profit of `102 crore during the year 2018-19 as compared to the profit of `126 crore in 2017-18. Key Financial Highlights: (` in crore) Particulars 2017-18 2018-19 Total Income 2,483.00 2,898.68 Operating Margin 309.00 293.03 Profit After Tax 126.00 101.87 Net Worth 1,812.68 2,056.33 3. Train Operating Performance On an average, 52 Passenger Trains per day were run during the year 2018-19. The coaching earnings has reached to `687 crore in 2018-19 compared to `646 crore in 2017-18. Unreserved Ticketing System (UTS) has been implemented at all 59 stations of KRCL on 25-01-2019. On the freight front, during 2018-19, the freight earning registered is `569 crore as compared to `523 crore in 2017-18 showing a growth of 9%. 4. Project Performance 4.1 Construction of Katra-Dharam section of Udampur- Srinagar-Baramulla Rail Link (USBRL) Project, J&K. Tunnel excavation of 10.865 km is achieved during 2018-19 as compared to 3.506 km of previous year. Financial progress of `1,163.64 crore has been achieved during 2018-19 against the target of `950 crore. This is `88 crore (8%) higher than last year’s financial progress of `1,076 crore. This is the highest ever progress achieved in a single financial year so far by KRCL. 4.2 Construction of 10 numbers of new crossing station and 7 numbers of additional loop lines The work for construction of 8 Nos. of new crossing stations and 7 Nos. of additional loop lines was commenced on April, 2017 and 77.50% work is completed upto March 2019.

128 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 4.3 Track Doubling Project: Roha-Veer The financial progress of more that `150 crore has been achieved in 2018-19 making a cumulative financial progress of more than `230 crore. The project has recorded a physical progress of more than 80%. 4.4 Mangalore Refinery and Petrochemicals Ltd. (MRPL) siding work at Thokur railway station The physical progress is 95% up to March, 2019. Track linking of 2.2km out of 3.2km is completed and balance work is near to completion. Financial progress in the year 2018-2019 is `27.4 crore against the target of `25 crore. Rail Tel Corporation of India Limited (RailTel) RailTel Corporation of India Ltd., was formed on 26th September 2000 for modernizing the Telecommunication system of Indian Railways through an internal entity. Formed with an authorized capital of `1,000 crore and an exclusive Right of way (ROW) of the 65,000 RKM of Indian Railway network, the PSU started functioning with a hand full of talented, experienced and motivated Signalling & Telecommunication engineers of Indian Railways. Over the years RailTel has grown from a small entity to one of the largest secure Neutral Telecom Services Provider in the country. It is at the forefront of providing nationwide Broadband Telecom & Multimedia Network in addition to Modernization of Train operations and administrative network system for Indian Railways. The biggest USP of RailTel is its ownership of a Pan-India 50,000+RKM of Optic fibre network covering all important towns & cities of the country and several rural areas. In high bandwidth backbone segment, RailTel occupies a proud place with its unparallel network. The network has the ability to provide the mission critical customized connectivity platform for enhanced efficiency and growth. RailTel is creating Point of Presence at every Railway station enroute which are spaced at 8-10 kms. At all the stations enroute STM-1/4 equipment offering bandwidth upto (155/622 Mbps) is deployed primarily to meet Railways requirement and serve the unserved and the underserved. The distribution layer network of STM-64/16 (10G/2.5G) spaced at 40-60 KMs is deployed to connect important towns/cities of the country. Presently this network is available at more than 600 cities in multiple rings of STM-64/16. RailTel has PAN India Telecom Network with capability of Service delivery from 2mbps to 100 Gbps links. RailTel Network comprises of various technologies viz. Next Generation Network (NGN), Synchronous Digital Hierarchy (SDH), Packet Transport Network (PTN), Dense Wavelength Division Multiplexing (DWDM), Internet Protocol-Multi Protocol Label Switching (IP-MPLS) which are maintained by round the clock Network Operation Centres and trained field manpower. All the equipments provided on the network are of State-of-the-Art Technology and are as per International Telecom Standards. In 2012, RailTel earned the status of Mini Ratna Category 1 CPSU and is currently one of the very few debt free profit-making Telecom PSUs.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 129 RailTel operates under Unified License, International long-distance license and Infrastructure Provide-1 registration from Department of Telecom. Though RailTel started off as an entity to support Telecommunication system of Indian Railways, soon it diversified into many fields. The company started offering a bundle of services like, internet Bandwidth Leased lines, Tower Co-location, HD Video Conferencing service (Telepresence as a Service), Data Centre services etc. to private and Government clients. Financial Performance a. In the last 3 years, the Company has consistently earned every year more than `150 crore Profit before Tax. b. The company has paid dividend in excess of ` 50 crore to Ministry of Railways during the year under Report. c. The Company pays revenue share to Railways and license fee to DoT from its income. During the last two years, such revenue share and license fee paid are as under:

(` in crore) 2017-18 2018-19* Revenue share to Railways 27.64 28 License fee to DoT 45.01 46 * Provisional Focus Areas: Station Wi-Fi RailTel is transforming Railway stations into Digital hubs by providing public Wi-Fi in major Railway stations. As on 31st March, 2019, 1,235 stations were live with RailTel’s RailWire Wi-Fi with 9 million unique users per month. This is one of the largest and fastest public Wi-Fi networks of the world. The response to the service has been phenomenal, wth around 2.8 crore user logins in a month and around 9,491 TB of aggregated data consumption. Passengers use this facility for streaming High Definition (HD) Videos, download of movies, songs, games, and do their office work online. Video Surveillance System (VSS) RailTel is also executing provision of IP camera-based Video Surveillance System at 6,124 Railway stations and 7,020 premium train coaches and EMU coaches. This will go a long way in enhancing the safety and security of the passengers travelling over the IR network. RailTel is also integrating the various standalone VSS installed at various stations by respective Zonal Railways so that the video recordings can be seen and monitored at the Divisional and Zonal head-quarter level centrally. Under the project, all cameras to be provided in station premises will be net worked on optical fiber cable and brought to a centralized place (CCTV control room) from where these shall be viewed on multiple LCD monitors by Railways security personnel. The system shall provide high capacity storage

130 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 devices at stations to store recording of CCTV footage for a defined period. E-office in Indian Railways RailTel has also started implementation of e-office over IR to bring transparency and efficiency in working. Implementation was first taken up at the South-Central Railway Zonal head quarter along with Guntur division and was completed in March,2019 and other Zonal headquarters and one division in each zone will be completed by Sept.,'19. Modern Train Control System (MTCS) RailTel Enterprises Limited (REL), a wholly owned subsidiary company of RailTel Corporation of India Ltd., has been entrusted with the work of Modern Train Control System project for modernizing Railway signalling system at 4 Railway sections. The MTCS project is one of the most ambitious modernization projects of Indian Railways which envisages upgradation of signalling system at par with the world standards and will work on LTE (Long Term Evolution) communication backbone. The Modern Train control system will be implemented for 165 Route KM (RKM) on Chennai Central- Mumbai section of South Central Railway, 145 RKM on Howrah-Chennai Central section of East Coast Railway, 155 RKM on New Delhi- Chennai central Section of North central Railway and 175 RKM on Mumbai- Howrah section of Central Railway. These are some of the busiest Railway routes with heavy traffic. MTCS will help enhance safety drastically, reduce congestion in Rail network and increase line capacity, improving punctuality as it can eliminate train delays due to automated signalling and realtime information of train movements, eliminating the need for manual data logging. It will also help to increase average speed of trains due to automation of train operations. A Memorandum of Understanding (MOU) has been signed between Railway Board & REL to execute this work. Modernization of Signalling System RailTel Enterprises Ltd, a wholly owned subsidiary of RailTel Corporation of India Ltd., has been awarded the work of replacement of old mechanical signalling equipment with state-of the-art electronic interlocking system at 13 stations of Northern Railway. The existing mechanical signalling systems are using lever frames to both lower the signal and change the tracks. The new Electronic Interlocking signalling system will now enable lowering the signal and changing of tracks by click of a mouse and will enhance safety and improve efficiency of train operations. There are total 13 stations which have been assigned to REL, out of which 3 are in Delhi Division and 10 are in Ambala Division. A Memorandum of Understanding (MoU) has been inked between REL and Northern Railway to execute the work. RailWire –Retail Broadband Service It is a collaborative model in partnership with local entrepreneurs & local cable operators for providing access network. Presently, there are more than 1 lakh RailWire broadband customers in the SMEs/household segment. Due to high SLAs & last mile connectivity, this is suitable for providing

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 131 rural connectivity at Gram Panchayat/village levels as well as for connecting banks and other Government institutions. Telepresence as a Service (TPaaS) RailTel’s TPaaS an end-to-end, high-definition videoconferencing service that gives users a virtual, face-to-face meeting experience was launched in January-2015. Before adoption of TPaaS Indian Railways were spending huge amount of money and man hours for meetings and events. Post adoption of TPaaS the number of travels for meetings and events has dropped drastically saving man hour, travel and lodging expenses. Being swifter, faster in decision making and crisis handling, lesser travel for meetings and events has also helped in saving significant amount of carbon footprint. The service now serves 340 elite users across 40 plus customers. The success is a result of the significant ease of use & 24x7 customer responsiveness of the RailTel team vis-a-vis the challenges faced with other service providers. The RailTel Telepresence Services have often served events for the Hon’ble Prime Minister of India, Minister of Railways, Minister of Industry & Commerce reaching out to places where making available even OB Vans would have been difficult at short notice. The services are offered on a monthly subscription basis requiring no investment into CAPEX by the customer while obviating the recurring need for investment due to technology obsolescence. Awards During the year 2018-19, RailTel received multiple awards for its excellent performance from various organizations. The prestigious awards received by RailTel for various categories are as mentioned below: • Digital Innovation and Cyber security Summit 2019 award for Railway Station Wi-Fi project organized by Department of Information Technology and Electronics, Government of Haryana. • Digital Innovation and Cyber security Summit 2019 award for RailWire organized by Department of Information Technology and Electronics, Government of Haryana. • Best Social Wi-Fi project award by digianalysys at My India Wi-Fi Summit 2018 for Rural station Wi-Fi. • RailTel Tier III Data Centre at Secunderabad received the Best in India Award under Energy Efficiency Improvers Category by Data Centre Dynamics in July, 2018. Indian Railway Catering and Tourism Corporation Limited (IRCTC) Indian Railway Catering and Tourism Corporation Limited (IRCTC), was incorporated on 27th September 1999 under the Companies Act, 1956 as an extended arm of the Indian Railways to upgrade, professionalize and manage the catering and hospitality services at stations, on trains and other locations and to promote domestic and international tourism

132 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 through development of budget hotels, special tour packages, information & commercial publicity and global reservation systems. The authorized share capital of the company is `250 crore and paid up share capital is `160 crore, fully subscribed by Ministry of Railways, Government of India. Financial Performance Highlights The financial highlights of the year 2018-19 as compared with the year 2017-18 are as below: (`in Crores) S. NO. PARTICULARS 2017-18 2018-19 1 Total Income 1,544.75 1,957.01 2 Total Expenditure 1,181.45 1,487.49 3 Gross Margin 360.30 469.52 4 Profit Before Taxes 338.98 475.93 5 Provision for Taxes 119.46 170.00 6 Profit After Tax 219.52 305.93 7. Dividend 88.81 122.37 8 Net worth 945.37 1,067.02 9. Number of Employees 1,464 1,509 10. RATIO (i) Total expenditure / total 76.48% 76.00% income The activities of company can be broadly grouped under following four segments: Catering & Hospitality The revenue from Catering increased to `1,065 crore (approx.) against `729 crore (approx.) in 2017-18. During the year, IRCTC managed on-board catering services in 19 Rajdhanis, 2 Tejas, 1 Gatiman, 1 Vande Bharat, 22 Shatabdis, 19 Durontos and 296 Mail/Express trains. During 2018-19, Ministry of Railways introduced 1 Tejas, 1 Vande Bharat, 1 Rajdhani and 13 Mail/express trains. During the year, IRCTC managed 11 Base Kitchens, located at New Delhi, Howrah, Ahmedabad, Patna, Mumbai Central, Mumbai CST, Ballarshah, Nagpur, Balasore, Sealdah and Kharagpur Jn. In view of Catering Policy 2017, 30 base kitchens were also up-graded in 2018-19. During the year, the company commissioned 16 Food Plazas and 49 Fast Food Units, thereby managing 290 operational units. E-catering service is expanding and available at 325 stations. The average daily bookings under E-Catering for 2018-19 stood at 11,859 meals. IRCTC has commissioned 8 Executive Lounges at Visakhapatnam, New Delhi, Vijayawada, Agra Cantt, Jaipur, Ahmedabad, Madurai & Sealdah. The Company is presently operating two Rail Yatri Niwas at

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 133 Ginger Rail Yatri Niwas, New Delhi and Sampath Rail Yatri Niwas Howrah and two BNR Hotels in Puri and Ranchi. Travel & Tourism IRCTC has become one of the leading travel and tourism companies in the market. The various tourism products of IRCTC includes Luxury Train Tours Maharajas’ Express, Buddhist Circuit Special Train, Bharat Darshan Special Tourist Trains, Rail Tour Packages, International and Domestic Air packages, Land Tour Packages, Hotel booking, Car Rental, Customised and LTC tours and Event Management etc. IRCTC has its exclusive tourism portal, www.irctctourism.com for showcasing and booking of various tourism products in a single space. The revenue from Tourism segment in 2018-19 (including State Teerath segment) was registered at `453 crore (approx.) as against `399 crore (approx.) in 2017-18. Internet Ticketing E-ticketing accounts for 70% of reserved tickets in 2018-19 on Indian Railways booked online. On an average, more than 7.78 lakh tickets were sold daily through IRCTC’s website during 2018-19. The site offers round the clock ticket booking services except for 35 minutes from 2345 hrs to 0020 hrs. Year 2017-18 2018-19 No. of E-Tickets Booked (in Lakhs) 2,466 2,841 No. of Passengers Booked E-tickets (in Lakhs) 4,340 4,949 E-ticketing Revenue Collection (` in crores) as Ticket 28,475 32,069 Fare Packaged Drinking Water (Rail Neer) In addition to present operational plants located at Delhi, Patna, Palur, Ambernath, Amethi, Parassala and Bilaspur, the Company has set up four new plants at Hapur, Sanand, Nagpur and Bhopal in 2018-19. The total production of Rail Neer at Nangloi, Danapur, Palur, Ambernath, Amethi, Parassala & Bilaspur plants was 21.50 crore bottles in 2018-19 against total production of 20.20 crore bottles in previous year. The capacity utilization of all plants was 83% as on 31st March, 2019. The revenue from Rail Neer segment in 2018-19 was registered at `180 crore (approx.) as against `167 crore (approx.) in 2017-18. Pipavav Railway Corporation Limited (PRCL) Pipavav Railway Corporation Limited (PRCL), the flagship Joint Venture Company of Ministry of Railways and Gujarat Pipavav Port Limited (GPPL) was formed to execute the Surendranagar – Rajula – Pipavav Port (APM Terminals, Pipavav) gauge conversion & new line project. This is the first Railway infrastructure project executed through private sector participation. PRCL has concessionaire rights to construct, operate and maintain this project line for 33 years. PRCL has been given the status of a non-Government Railway Administration enumerated in the Railways Act, 1989.

134 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 PRCL has permission to run container trains on rail corridors serving the Ports of Pipavav, Mundra, Chennai, Ennore, Vizag and Kochi and their hinterlands (in its capacity as a Container Train Operator – Category- III). The comparative performance figures of 2017- 18 and 2018 -19 are:- 2017- 2018 2018-19 Number of single stack Container trains 2,623 2,338 Number of Double Stack containers trains 1,627 2,117 Total container 4,250 4,455 Number of Bulk trains 481 575 Number of empty trains run 390 488 Total number of trains run 5,121 5,518 Traffic volume (in Million Tonnes) 7.31 8.24 TEU’s loading 2,79,789 3,26,690 Gross Apportioned freight earnings (` in crore) 201.01 227.65 Net Profit (`in crore) 75.12 85.61 Net Worth as per audited financial statements 497.38 571.18 (`in crore) Number of passenger trains (in SUNR-Botad) 15 pairs** 18 pairs** ** includes 9 mail / express trains, which are running weekly and 9 mail / express / passenger trains run daily PRCL will also get the benefit (being one of the feeder routes) of the proposed dedicated freight corridor and derive benefits of double stack container trains, which have been introduced between APM Terminals, Pipavav and various destinations. Rail Vikas Nigam Limited (RVNL) Rail Vikas Nigam Limited (RVNL), a CPSE under the Ministry of Railways was incorporated in 2003 to raise non-budgetary resources for implementation of rail capacity augmentation projects and their implementation on a fast track basis. Cumulatively, up to 31.03.2019, RVNL has completed 8,879.65 km of project length consisting of 360.01 km of New Lines, 2,932.35 km of Doubling, 1,783.22 km of Gauge Conversion and 3,762.07 km of Railway Electrification, 40 km Metropolitan Transport Project (MTP), 7 Railway Workshops and 1 Cable Stayed Bridge at Bardhhaman and 4 other specific Works. 76 projects assigned to RVNL have been fully completed. During 2018-19, RVNL completed 999.943 km of project length including 129.19 km of New line, 263.83 km doubling, 106.92 km of Gauge Conversion, and 500 km of pure Railway Electrification works and an additional 120.41 km of electrification as part of doubling and other projects. For the past five years, RVNL has been contributing more than 1/3rd of total project length completed on Indian Railways under Doubling & 20% Railway Electrification Plan Heads. During 2018-19, the turnover of the Company reached a figure of `10,060.07 crore as compared to `7,556.55 crore in 2017-18, i.e. an increase of 33.13%. The Gross Profit of the Company increased from `564.15 crore in 2017-18 to `758.31 crore in 2018-19.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 135 The Profit after Tax (PAT) of the Company for the year was `606.59 crore as on 31st March, 2019 as compared to `469.66 crore in previous year i.e. an increase of 29.15%. In view of the improved financial performance in 2018-19, RVNL has paid a dividend of `186.94 crore as compared to `167.57 crore in the previous year. The cumulative dividend paid to Ministry of Railways by RVNL is `595.24 crore. In addition to borrowings from IRFC for implementation of projects, comprising of `4,327.43 crore, RVNL’s role in resource mobilization has resulted in the setting up of 6 project specific Special Purpose Vehicles (SPVs) with a total anticipated cost of `7,369 crore against which the equity contribution of RVNL is `919 crore, i.e. approximately 12.5%. Balance funds of `6,450 crore will be provided by the equity share of stakeholders and through debt raised from Financial Institutions. The SPVs of RVNL include Kutch Railway Company Ltd., Krishnapatnam Railway Company Ltd., Bharuch Dahej Railway Company Ltd., Haridaspur Paradip Company Ltd., Angul Sukinda Railway Ltd. & Dighi Port Railway Company Ltd. of which Kutch Railway Company Ltd. and Bharuch Dahej Railway Company Ltd. are fully functional while Krishnapatnam Railway Company Ltd. is partially functional. RVNL is also an Equity Partner in Indian Port Rail Corporation Limited (IPRCL) with 12 Major Ports under Ministry of Shipping for undertaking Railway related projects and activities in major ports. RVNL, with the approval of President of India, has incorporated a fully owned subsidiary, High Speed Rail Corporation of India Ltd. (HSRC) in July, 2012 for development and implementation of High Speed Rail Projects in the country. HSRC has been assigned the task of carrying out a number of pre-feasibility/feasibility studies for High Speed Corridors. Rail Land Development Authority (RLDA) Rail Land Development Authority (RLDA) is a statutory Authority, under the Ministry of Railways, set-up by an Amendment to the Railways Act, 1989, for development of Railway Land as entrusted by the Central Government for commercial use for the purpose of generating revenue by non-tariff measures. RLDA has been constituted in terms of Extraordinary Gazette Notification dated 31.10.2006, as amended on 05.01.2007. The Rules for functioning of RLDA have also been notified in the Extraordinary Gazette dated 04-01-07. Business of the Authority • Commercial Development of Vacant Railway Land: Sites for commercial development are entrusted to RLDA by the Ministry of Railways. During the year 2018-19, total earning of ` 82.81 crore have been realized by RLDA. The number of sites for commercial development with RLDA is 59 in 2018-19. • Construction of Multi Functional Complexes (MFCs): From 2009- 10 onwards, RLDA was assigned the additional responsibility of developing Multi Functional Complexes (MFCs) through IRCON, RITES, RVNL and Private developers with an aim to provide multiple

136 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 facilities like shopping, food stalls/restaurants, book stalls, PCO booths, ATMs, Medicines and variety stores, budget hotels, parking spaces and other similar amenities to rail users at Railway stations. Land for MFCs are leased to PSUs on 30 to 45 years lease on revenue sharing model. However RLDA adopted combination model (upfront Lease Premium and fixed Annual Lease Rent model) for development through private developers for which bidders are selected through open competitive and transparent bidding process. In all, 40 MFCs were assigned to PSU for development [IRCON (24), RITES (14), and RVNL (2)], out of these 38 MFCs have been completed by them and 20 MFCs have been commissioned by IRCON. However, as per the directions of the Railway Board, 14 MFC Buildings Commissioned by RITES have been handed over back to Railways without any cost. RLDA has been entrusted 123 MFCs for development through private developers. Out of these 53 MFCs have been awarded and 31 MFC have been recommended for de-entrustment, due to non feasibility or being commercially unviable or requested by Railway to drop them. LOAs for 9 MFC sites namely Hazur Sahib/Nanded, Neemuch, Bharatpur, Sasaram, Hajipur, Deoghar, Durgapur, Sikar & Raja-Ki- Mandi issued during 2018-19. Dedicated Freight Corridor Corporation of India Limited (DFCCIL) Dedicated Freight Corridor Corporation of India (DFCCIL) is a Special Purpose Vehicle set up under the administrative control of Ministry of Railways to undertake planning & development, mobilization of financial resources and construction, maintenance and operation of the Dedicated Freight Corridors. DFCCIL was incorporated on 30th October, 2006 under Indian Companies Act 1956. Dedicated Freight Corridors (DFC) is one of the most ambitious rail infrastructure projects undertaken by the Government of India. In the first phase, two corridors-the Eastern DFC (1318 route km) and Western DFC (1504 route km) spanning a total length of 2822 route km are being constructed. The Eastern Dedicated Freight Corridor starts from Ludhiana terminates at Sonnagar, traversing the states of Punjab, Haryana, Uttar Pradesh and Bihar. The Sonnagar – Dankuni section will be built on a PPP mode. It will largely serve coal and steel traffic to northern parts of India. The Western Dedicated Freight Corridor originates from Dadri (Uttar Pradesh) and terminates at Port Trust (Mumbai) passing through Uttar Pradesh, Haryana, Rajasthan, Gujarat and Maharashtra. This corridor will mainly meet requirements of container traffic. Advantages & Features of DFC Implementation of DFCs is expected to generate two major impacts on the freight movement - a shift of freight from the road, thereby leading to increase in rail share and improvement in the energy efficiency of freight rail through the adoption of improved technologies leading to a significant reduction in carbon footprints. The difference in volumes of freight

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 137 transported by rail over the freight by road can easily be judged by the fact that one DFC train will be able to take as many as 1300 trucks off the road. DFC will come up with several distinct features for the first time in Indian Railways. Freight carrying capacity will go up to 13,000 tonnes from the current 5,000 tonnes. The maximum speed of goods trains will be 100 kmph as against the current maximum speed of 75 kmph on Indian Railways. Similarly, the average speed of freight trains will also increase from the current speed of 26 kmph to 70 kmph. The length of a goods train will be increased from 700 meters to 1500 meters. Double stack containers trains will be operated on the Western DFC. DFC will use GPS based radio communication system for operating of trains. DFCCIL is designed to be a very lean organisation with high efficiency and cost-effectiveness. As a result, the operation and maintenance cost is expected to be substantially low as compared to the present Railway system. Project in Brief The total length of the Eastern & Western DFC is 2,822 km which is targeted for completion in the period 2018-2021 (in phases). Total Expenditure upto 31.03.2019 (approx.) is `46,970 crores (including the cost of land). The Overall Financial progress is 58% (including land) and the overall Physical progress is - 60%. The activities of the Dedicated Freight Corridor registered a quantum jump during the year 2018-19. DFCCIL achieved the following milestones during the period: A) Achievements during the year 2018-19 1. Trial runs in Western & Eastern DFC: The project has witnessed a major leap in the progress of Civil, Electrical and S&T construction works with successful trial runs of Freight trains in both Eastern and Western Corridor after completion of Civil works. • Trial run of a freight train in Madar-Kishangarh Balawas section (306 km) of WDFC was conducted on 30.12.2018. The section has 9 newly built freight stations and contains 1 important Bridge, 17 Major Bridges, 269 Minor Bridges, 3 RFOs & 143 Major/Minor RUBs. • Successful trial run of Goods train in Bhadan to Khurja section (194 kms) of EDFC-1 was conducted on 30.11.2018. The section has 6 newly built freight stations and contains 17 Major Bridges, 137 Minor Bridges, 3 RFOs & 92 Major/Minor RUBs. 2. Track linking with Mechanized track laying machine is in progress at 7 locations. Track linking of 774 km has been done in the year taking the cumulative linking to 1,898 km. 3. OHE wiring by Mechanized wiring train has been started for the first time in India in both EDFC & WDFC. In this process, stringing of contact & category wire is being done simultaneously that too under tension. This facilitates the droppering activity which can follow on immediately

138 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 thereafter. Each machine is capable of undertaking wiring of 3 km per shift. At present, there are 4 wiring trains in EDFC-1 & WDFC. Total 774 km laying of catenary and contact wire has been completed upto 31.03.2019. 4. CAPEX: DFCCIL achieved record CAPEX for 2018-19 i.e. approximately `10,000 crores. B) Overall Progress of major items: 1477 km of Earthwork (upto H) have been completed, 186 major bridges have been completed and 125 are in progress and 8 RFOs have been completed and 20 are in progress. C) Procurement: Total contracts worth `52,387 crore (97.8%) have already been awarded till date. All civil contracts have been awarded. D) Land Acquisition: There has been a tremendous improvement in the cooperation by State Governments. Numerous hurdles/impediments have been removed and considerable progress in the land acquisition has been achieved. The total award for 11,363 hectares of land (WDFC: 5,967 ha out of 6,000 ha and EDFC: 5,396 ha out of 5,830 ha) with compensation amounting to `13,727 crore (WDFC: `6,088 crore, EDFC: `7,639 crore.) has been issued. Progress of land acquisition is approximately 98.52% excluding Sonnagar-Dankuni section and above 96% on an overall basis. 2,080 Arbitration cases & 244 Court cases pertaining to land were disposed of during the year taking the cumulative figure of disposal to 10,682 Arbitration cases & 1,700 Court cases till date. E) Environmental Issues: DFCCIL has planned approximately 37,000 trees along the corridor (approx. 26,000 no. of trees under EDFC-1, 7,000 no. of trees under EDFC-2 and 4,000 no. of trees under EDFC-3) under “Green Belt Development Plan”. Mumbai Railway Vikas Corporation LTD. (MRVC) 1.1 Mumbai Railway Vikas Corporation Ltd (MRVC Ltd), a PSU of Government of India under Ministry of Railways was incorporated under Companies Act 1956 on 12.07.1999, with an equity capital of `25 Crore shared in the ratio of 51:49 between Ministry of Railways and Government of Maharashtra to implement the Rail Component of the integrated rail-cum-road urban transport project called Mumbai Urban Transport Project (MUTP), with a vision to developing modern infrastructure for efficient, safe and sustainable Railway system in Mumbai suburban section so as to provide adequate train services to the commuters. 1.2 Mumbai Urban Transport Project Railway projects were identified through the project preparatory studies with the main objective of bringing down over crowding during peak hour and segregating the suburban train operation from the main line passenger and freight services. The cost of the rail component of MUTP

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 139 was `4,452 crore out of which loan of `1,613 crore was taken from the World Bank. The balance expenditure had been shared equally between Government of Maharashtra & Ministry of Railways. All works have been completed and MUTP has been closed in March, 2012. 1.3 Mumbai Urban Transport Project - II MUTP II has been sanctioned by the Parliament in the budget of 2008-09 at total cost of ` 5,300 crore which is likely to be revised to `8,087 crore (approx.) at the time of completion of all Projects. The work includes network expansion & capacity enhancement of Mumbai Suburban on Western & Central Railway. 1.4.1 Progress of MUTP II A) MUTP 2A – Completed: B) MUTP 2B – In progress: The major works under MUTP 2B are: S. Name of Work Agency of Completion N. Execution Target 1 5th & 6th line between CSTM- CR March 2021 Kurla 2 5th & 6th line between Thane-Diva MRVC March 2020 3 Extension of Harbour Line MRVC Completed in between Andheri-Goregaon December 2017 4 6th Line between Mumbai Central- WR March 2021 Borivali 5 Resettlement and Rehabilitation MMRDA Along with project

1.4.2 Overall Amenities at various Stations by MRVC under MUTP II works in Mumbai - 30 New FOBs 12 New platforms 27 Booking offices, 02 New home platforms 6 Elevated Decks, 44 Escalators 31 Platform extensions 25 Elevators. 01 New Station (Ram Mandir Rd) 06 Skywalk/Highwalk 1.5 Running of 12-coach Electrical Multiple Unit (EMU) trains on Harbour Line (MUTP 2C): This work was sanctioned separately during the Rail Budget 2012-13 at the cost of ` 714.10 crore. This work is named as MUTP 2C. The project was entirely funded by Government of Maharashtra & Ministry of Railways on 50:50 basis. 1.6 Mumbai Urban Transport Project III: To further strengthen and augment the Suburban Railway infrastructure in MMR, MUTP 3 was sanctioned by Union Cabinet on

140 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 30.11.2016 at the total cost of `10,947 crore. The cost of MUTP III will be shared by Ministry of Railways and Govt. of Maharashtra. ` 6,129 crore is the loan component, balance `4,818 crore will be shared between Ministry of Railways and Government of Maharashtra. 1.6.1 Salient Features of EMU Rakes to be procured under MUTP III: Railway Board has approved that all the rakes under MUTP III will be air-conditioned and they will be provided with following advance features - • Austenitic stainless-steel car body • Automatic door closing system • Gangways • Aerodynamic Cab Design • Stainless Steel seating arrangement • Fully suspended Traction Motors • Under-slung electrics • LED lighting • CCTV camera in all coaches 1.7 Mumbai Urban Transport Project – 3 (A) As Mumbai Metropolitan Region (MMR) is rapidly expanding in Northern and Eastern part including the New Airport in Navi Mumbai, upgrading the suburban transport in Island City and expansion of the Network in Northern Part are essential. MRVC had conceptualized all rail projects for Sustainable Urban Transport in the City of Mumbai and put it in a single basket, named MUTP 3A at the total cost of `54,777 crore the cost of which was to be shared equally between Ministry of Railways and Government of Maharashtra. On 7th March, 2019 MUTP 3A costing `33,690 crore was approved by CCEA (Cabinet Committee on Economic Affairs) and approval conveyed to Railway Board. SN MUTP 3A corridors 1 Extension of Harbour Line between Goregaon-Borivali 2 5th & 6th line between Borivali-Virar 3 4th line between Kalyan-Asangaon 4 3rd & 4th line between Kalyan-Badlapur 5 Kalyan Yard - Segregation of Long distance and Suburban Traffic 6 a) CBTC on CSMT-Panvel on Harbour Line b) CBTC on CSMT-Kalyan on Central Railway c) CBTC on CCG-VR on Western Railway 7 Station Improvement 8 Procurement of Rolling Stock (191/12 car) 9 Maintenance facilities for Rolling Stock 10 Stabling Lines 11 Augmentation of Power Supply Arrangement 12 Technical Assistance

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 141 1.7.1 Benefits of MUTP 3A The following benefits are expected to accrue after completion of MUTP 3A – • Introduction of air-conditioned coaches with Automatic door operation to improve comfort level & safety of commuters. • Seamless travel for long distance suburban passengers by extending and creating corridors. • Improvement in passenger amenities, improved passenger movement at stations. • Decongestion of entry/exit at the stations. • Increase in safety, capacity & efficiency of suburban network by introduction of Communication Based Train Control System. • Segregation of suburban rail operation on Central & Western Railway. 1.8 Construction of FOBs on Central & Western Railway: The work of execution of 58 FOBs on Central and Western Railway stations of Mumbai Suburban Section was entrusted to MRVC. Work of 8 FOBs have already been completed. Braithwaite & Co. Ltd Braithwaite & Co. Ltd (BCL), a leading Heavy Engineering Company in India under Ministry of Railways, has its three manufacturing units located in West Bengal. BCL is a dominant player in Wagon Manufacturing Industry and its major product includes manufacturing of Newly Built Wagons, Repairing of Wagons, Structural Steelwork, manufacture and maintenance service for Cranes and Steel Castings (Bogie & Coupler). The Company has got accredited with ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 and EN ISO 3834-2:2005. BCL’s core competency is in developing & manufacturing of various types of wagon for Indian Railways, as well as reputed Private Sector. Maximum revenue is generated from this area of operation, i.e. Wagon. During the financial year 2018-19, BCL has surpassed all of its physical and financial parameters, as can be seen from the tabulated details of its performance, highlighted below. Particulars 2017-18 2018-19 % increase Newly Built Wagon (No.) 530 869 64% Repair Wagon (No.) 919 4590 400% Bogie (No.) 970 1371 41% Revenue from Operations `30.89 Cr. `317.03 Cr. 142% Profit (PBT) `2.60 Cr. ` 9.41 Cr. 262% Net Worth `5.81 Cr. `63.68 Cr. 996% * * Note: An Equity of `50 crore has been infused in the Company, thereby enhancing its Net Worth.

142 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Advisory Boards

National Railway Users’ Consultative Council, Zonal/ Divisional Railway Users’ Consultative Committee, etc. Railway Users’ Consultative Committees, at different levels, provide opportunities for formal consultations between the management and the rail users with a view to improve services for rail users. National Railway Users’ Consultative Council (NRUCC), Zonal Railway Users’ Consultative Committees (ZRUCCs), Divisional Railway Users’ Consultative Committee (DRUCCs), Konkan Railway Users’ Consultative Committee (KRUCC), Metro Railway Users’ Consultative Committee (MRUCC), Suburban Railways Users’ Consultative Committees and Station Consultative Committees at important stations provide useful inputs to Railway Administration. NRUCC has been reconstituted for a two year term from 01.02.2019 to 31.01.2021. DRUCCs have been reconstituted for a two year term from 01.10.2017 to 30.09.2019 and ZRUCCs have been reconstituted for a two year term from 01.09.2018 to 31.08.2020.

Central Board of Railway Research Central Board of Railway Research comprises Director-General, RDSO as Chairman, concerned senior officers of Railway Board as Members and Additional DG, RDSO as Member Secretary. Representation is also given to non-railway members from the IITs, eminent scientists, engineers, other Government Departments, Industry, etc. The Board recommends and reviews Railways’ research programmes and also ensures coordination and assistance from other research laboratories.

Railway Hindi Salahakar Samiti The meetings of Railway Hindi Salahakar Samiti are organized under the Chairmanship of Hon’ble Minister of Railways in order to propagate the use of Hindi in Ministry of Railways and Zonal Railways wherein honourable members of the Samiti give valuable suggestions to propagate the use of Hindi.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 143 Important Events

2018-19 1. 03.04.2018 Trial run of India-Bangladesh first container train flagged off from Container Terminal of the Container Corporation of India at Remount Road, Kolkata. 2 08.04.2018 Dibrugarh - Silchar Weekly Express (15944/15943) from Dibrugarh railway station was flagged off. 3 10.04.2018 The Katihar – Delhi Champaran (15705/15706) was flagged off. 4 14.04.2018 Inaugration of Gudum-bhanupratappur Rail line (17 km). 5 09.05.2018 Inauguration of Humsafar Express at Allahabad. 6 23.05.2018 Secunderabad Railway Station awarded platinum rating by IGBC. 7 02.06.2018 Inaugural Function at Bhagat Ki Kothi New Train Jodhpur- Bandra Terminus. 8 09.06.2018 Flagging off of Kochuveli – Mangalore , Dedication of Newly converted BG section Punalur – Sengottai, New station building at Changanaseri. 9 13.06.2018 Ministry of Railways introduced a weekly express train No. 11416 /11415 between Shri Chhatrapati Shahu Maharaj Terminus (Kolhapur) and Bidar via Miraj – Pandharpur – Latur. Inaugural service ran Ex Shri Chhatrapati Shahu Maharaj Terminus (Kolhapur). 10 03.07.2018 Flagging off of Jammu Tawi-Sealdeah-Jammu Tawi weekly Humsafar Express train from Jammu Tawi Railway Station. 11 06.07.2018 Flagging off of the 15626/15625 Agartala – Deoghar Express (weekly) from Agartala Railway Station. 12 14.07.2018 Dedication of Perishable Cargo Centre at Raja Talab, electrification of Varanasi-Ghazipur City-Ballia section and Varanasi-Ghazipur City-Ballia Memu Train was inaugurated. 13 05.08.2018 Formal declaration of change in the name of Mughal Sarai Jn. to Pt. Deendayal Upadhyaya. 14 25.08.2018 Flagging off of Kathgodam - Dehradun Janshatabadi Express.

144 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 15 28.09.2018 “Rail Heritage Digitisation Project” of Indian Railways in collaboration with Google Arts & Culture at Chhatrapati Shivaji Maharaj Terminus Mumbai was launched. 16 07.10.2018 Railways have introduced a new weekly Superfast Humsafar Express train No. 22171/22172 Pune – Habibganj- Pune to run Ex Pune. 17 09.10.2018 The Foundation Stone for A Rail Coach Refurbishment Karkhana, Sonipat was laid at a Ceremonial Function Held At Garhi Sampla (Rohtak). 18 21.10.2018 Maharajganj-Masrakh new broad gauge Line was inaugurated. 19 11.11.2018 Inaugurated and dedicated Mumbai suburban’s fourth corridor Nerul – Seawoods Darave / Belapur – Khar kopar (Phase I) New Line, Panvel – Pen electrification work, Flagged off EMU services on Belapur / Nerul – Kharkopar section and MEMU services on Vasai Road –Diva-Panvel-Pen (through video link), laid foundation stone for Umbermali and Thansit (two new suburban stations on Kalyan - Kasara line) and dedicated various other passenger amenities on Suburban section of Mumbai Division of Central Railway. 20 15.12.2018 Dedicated India's First Rail University NRTI to Nation. 21 24.12.2018 22213/22214 Shalimar-Patna Duronto Express upgraded under “Project Utkrisht” and put into service by SER. 22 25.12.2018 Longest Rail-cum road Bogibeel Bridge over river Brahmaputra dedicated to the nation and flagging off of the new Intercity Express (first passenger) train connecting Tinsukia and Naharlagun. 23 05.01.2019 Flagging off of 78029/78030 Tatanagar-Badampahar DEMU Passenger. 24 15.01.2019 Flagging off of the extension of Train No. 12609/12610 Chennai – Mysuru – Chennai Express to Mysuru. 25 15.01.2019 Dedicated To The Nation A New BG Line Between Amb Andaura To Daulatpur Chowk Via Chintpurni Marg on 15.01.2019. 26 16.01.2019 Flagging off of the Extension of Train No. 17325/17326 Hubballi-Mysuru-Hubballi Vishwananava Express to Ashokapuram.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 145 27 19.01.2019 The first ever between Chhatrapati Shivaji Maharaj Terminus Mumbai and Hazrat Nizamuddin, MEMU services on Diva-Panvel-Roha section were flagged off and Extended Pune-Karjat – Panvel passenger from Panvel. Inaugurated Pen-Roha Electrification and 2 Escalators provided at Panvel station, Dedicated 100 feet National Flag at CSMT, Mumbai Central and Lokmanya Tilak Terminus, Foot over - Bridges at Belapur, Taloje, Panchnand, Matunga Road, Jogeshwari, Goregaon, Virar and Malad stations, Lifts at Bandra Terminus, Andheri and Borivali, Green stations at Roha, Pen and Apta, Improvement of circulating area of Panvel station, 40 Additional ATVMs over Mumbai suburban stations of Western Railway, Improvement of illumination level at Dadar, Lokmanya Tilak Terminus, Thane, Kalyan stations and New LED based advance indicators at Ghatkopar station. 28 21.01.2019 Dedication of Doubling of line Koppal – Ginigera – Munirabad, Inauguration of New Station Buildings at Ginigera and Munirabad, Dedication of Foot Over Bridges at Ginigera & Munirabad Railway Station, Laying of foundation stone for Second Foot Over Bridge at Koppal Railway Station. 29 02.02.2019 A number of Railway Projects of ER & SER were dedicated to the Nation. 30 02.02.2019 Dedicated Hijli-Narayangarh 3rd Line Project (20 km) to the Nation. 31 09.02.2019 Dedicated the newly constructed BG rail line from Garjee to Belonia (23.5 Km) and flagged off the first passenger train in the section at Swami Vivekananda Stadium, Agartala. 32 10.02.2019 New Train Sikar- Sriganganagar,Rewari- Sardarsahar- Hanumangarh & Sadulpur-Ratangarh- Sardar sahar- Bikaner Section Electrification work inaugurated. 33 14.02.2019 Inauguration of Railway Facilities at Sambalpur Railway Station. 34 15.02.2019 Flagging off of Vande-Bharat Express train New Delhi-Varanasi Vande Bharat Express at New Station. 35 15.02.2019 Function on First arrival of Vande Bharat Express at Allahabad. 36 16.02.2019 Flagging off of BDTS-BSL and UDN-NDB from Dhule. 37 18.02.2019 Ministry of Railways has introduced new tri-weekly Khandesh Express train (19003/19004) between Bhusaval and Bandra Terminus.

146 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 38 19.02.2019 Dedicated doubling of Sarnath-Manduadih section, electrification of Varanasi-Allahabad section and inaugurated second entry of Manduadih railway station. 39 19.02.2019 Flagging off of first conversion locomotive WAGC-3. 40 21.02.2019 Inaugural Function at Jhunjhunu NTES at Jhunjhunu station,Sikar-Ringus Opening of New Line Sikar- Ringus Opening of New Building. 41 24.02.2019 Dedicated AC Electric Loco Shed, having capacity of 100 Locos at Gorakhpur and electrification of Gorakhpur Cantt.-Valmikinagar section. 42 01.03.2019 Inauguration of various functions at Kanniyakumari: Laying foundation stone for New Pamban Bridge, Reconstruction of Dhanushkodi- Rameswaram Line, Flagging off Madurai-Chennai Egmore . 43 02.03.2019 Laid the foundation stone of Khalilabad-Dumariyganj- Utraula-Balrampur-Sarvasti-Bahraich new line. 44 04.03.2019 Flagging off of first Freight Train on Newly rail line Patan-Bhildi and foundation laid down for doubling of Anand-Godhra section. 45 05.03.2019 Flagging off of Inaugural Special Express Train No. 06521 Yesvantpur – Hazrat Nizamuddin Express via Chik ballapur, Kolar & Bangarapet. 46 06.03.2019 Dedication of Electrified section between Erode- Karur –Tiruci, Salem – Karur – Dindigul section at Kelambakkam Chennai. 47 07.03.2019 Unveiled High Speed Wap-7HS Electric Locomotive .

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 147 Glossary

ACCOUNTS Capital-at-Charge Book value of the capital assets of Railways. Gross Earnings The true earnings in an accounting period whether actually realized or not Gross Receipts Earnings actually realized in an accounting period. Net Revenue Gross traffic receipts minus total working expenses. Operating Ratio Ratio of working expenses to gross earnings. Suspense Unrealised earnings, liabilities not discharged in an accounting period. Working Expenses Expenditure on administration, operation, maintenance and repairs, contribution to Depreciation Reserve Fund and Pension Fund. STATISTICAL Density The volume of traffic moving between any two points on the Railway expressed in terms of passenger kilometers or net tonne kilometres per route kilometre/running track kilometre or train kilometres per running track kilometre. Engine Kilometre Movement of an engine under its own power over the length of one kilometre. Gross Tonne Kilometre Gross tonnage comprising payload and tare weight hauled by a train over one kilometre. Lead Average haul of a passenger or a tonne of freight Loaded Wagon Kilometre Movement of a wagon loaded with goods over one kilometre. Net Load or Net Tonnage Payload of passengers, luggage or goods carried by a vehicle or a train. Net Tonne Kilometre Payload of one tonne carried over one kilometre. Non-Revenue Traffic Traffic conveyed free for working the Railways. Passenger Kilometre A passenger transported over one kilometre. Revenue Earning Traffic Traffic which is paid for by the consignor or the consignee.

148 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Route Kilometre The distance between two points on the Railway irrespective of the number of lines connecting them, whether single line, double line etc. Running Track Kilometre The length of all running tracks excluding tracks in sidings, yards and crossings. Track Kilometre The length of all running tracks including tracks in sidings, yards and crossings. Train Kilometre Movement of a train over one kilometre. Vehicle/Wagon Kilometre Movement of a vehicle/wagon over one kilometre. Wagon Turn-Round Interval of time between two successive loadings of a wagon. TRAFFIC Rate Price fixed by the tariff for the conveyance of a unit of parcels, luggage and goods. Fare Money realized by the Railways from transportation of persons excluding the ‘penalty’ realized. OTHERS Number of Staff All employees paid directly by the Railway administration. Stores Materials or parts either purchased by the Railway or manufactured in Railway workshops for working the Railways. Tractive Effort Load-hauling capability of a locomotive expressed in terms of the tractive force exerted by the locomotive at wheel.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 149 Gist of important Audit Paragraphs from the Report of the Comptroller and Auditor General of India – Union Government (Railways) – Report No. 10 of 2019 and Status Report on pending Action Taken Notes (ATNs).

Due to merger of Railway Budget with the Union Budget, the summary and comments on the Appropriation Accounts of IR are now included in the Report of the Comptroller and Auditor General of Indian on Union Government-Accounts of the Union Government (Financial Audit). The report focuses on financial performance of Indian Railways with reference to the previous year, as well as the overall trends. It also contains the results of the analysis of the impact of concessions allowed to various categories of passengers. Some of the important Audit Findings are given below: Since 2016-17, railways’ revenue surplus has been falling which is indicative of failing financial health of Indian Railways. During the year 2017-18, the net revenue surplus decreased by 66.10 per cent from `4,913.00 crore in 2016-17 to ` 1,665.61 crore in 2017-18. The factors mainly attributable to meager surplus were increase in working expenses (8.14 per cent) and negative growth rate of sundry earnings (16.20 per cent). Staff cost including pension payments constituted the bulk of working expenses. (Para 1.1 and 1.4.1) The steadily declining performance of Indian Railways is reflected in the Operating Ratio (OR) of 98.44 per cent which was the worst in the last ten years. Indian Railways would, in fact, have ended up with a negative balance of ` 5,676.29 crore instead of surplus of `1,665.61 crore but for the advance received from NTPC and IRCON. Similarly, OR would have been 102.66 per cent. (Para 1.6.1) The share of internal resources in total capital expenditure which was as high as 26.14 per cent in 2014-15 decreased to 3.01 per cent in 2017-18. Decline in generation of internal resources resulted in greater dependence on Gross Budgetary Support and Extra Budgetary Resources. With depleting surplus, the Indian Railways is leaning heavily on Government of Indian and on EBR for meeting its capital expenditure. An increased reliance on borrowings will further exacerbate the grave financial situation of Indian Railways. (Para 1.4.2)

150 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Appropriation to Depreciation Reserve Fund (DRF) decreased significantly by 68 per cent in 2017-18. Under provisioning for depreciation resulted in piling up of ‘throw forward’ of works estimated `1,01,194 crore. (Para 1.7.1) In respect of concessions allowed to passengers in IR, Audit observed that 89.7 per cent of the revenue forgone towards concessions was on account of concession to senior citizens and Privilege Pass/PTO holders. The response to ‘Give Up’ scheme from the senior citizen passengers was not encouraging. (Para 2.6.2. and 2.6.6.1) Audit also observed that the annual rate of growth in terms of number of passengers travelling in AC classes in all the categories of concessions was higher than that of the non-AC classes. (Para 2.6.3) Several instances of misuse of passes and irregular grant of concessions on medical certificates were noticed. Passenger Reservation System lacks adequate validation controls to validate age of freedom fighters and to prevent irregular multiple booking on the same privilege pass. (Para 2.6.7.5, 2.6.7.4 and 2.6.7.1)

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 151 Year-wise pendency position of ATNs (As on 07.08.2019) S. Report Total No. of No. of Reports/ No. of No. of ATNs which No. of Total No. No./Year number Paragraphs Paras on which Reports/ have been finally ATNs No. of of Paras on which ATNs have not Paras on vetted by Audit but pending pending in the ATNs been submitted which revised pending Monitoring with ATNs Report finalized even for the first ATNs are Cell/ Ministry for Audit for time awaited submission to PAC vetting 1 2 3 4 5 6 7 8 1 2012-13 30 29 0 1 0 0 1 2 2013-14 47 42 0 3 1 1 5 3 2014-15 44 39 0 3 0 2 5 4 2015-16 45 31 0 9 0 5 14 5 2016-17 46 11 4 10 1 16 35 Total 212 152 8 26 2 24 60 With Railway Board Col. (4+5+6) 36 60 With Audit Col. (7) 24

152 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Financial Statements & Operating Statistics

Contents

Financial Statements

Consolidated Profit and Loss Account...... 154

Statements Supplementary to Profit and Loss Account: Gross Traffic Receipts ...... 154 Ordinary Working Expenses ...... 155 Contribution to Reserve Funds ...... 155 Dividend and Other Payments to General Revenues...... 155 Balance Sheet ...... 156 Value of Railway Assets ...... 158 Railways’ Contribution to the Plan—Source of Funds/Application of Funds...... 160 Capital-at-Charge ...... 162 Subsidy from General Revenues ...... 163 Loans for Development Fund and Capital Fund ...... 163

Operating Statistics

Assets ...... 164 Operation ...... 165 Traffic and Earnings ...... 166 Utilisation of Rolling Stock ...... 168 General...... 169

Statistical Summary—Indian Railways

INDIANINDIAN RAILWAYS RAILWAYS ANNUAL ANNUAL REPORT REPORT AND ACCOUNTS AND ACCOUNTS 2018-19 2018-19 153 Financial Statements I Consolidated Profit and Loss Account: 2018-19 2017-18 Supporting 2018-19 Supporting (` in crore) Statement (` in crore) Statement 178,725.31 IA Gross Traffic Receipts 189,906.58 IA Ordinary Working Expenses 128,496.51 IB (including Payment to Worked Lines) 140,200.30 IB Contribution to Reserve Funds 47,337.71 IC (Depreciation Reserve Fund and Pension 44,580 IC Fund) 175,834.22 Total Working Expenses 184,780.30 2,891.09 Net Traffic Receipts (Operating Profit) 5,126.28 (-)1,225.48 Miscellaneous Transactions (Net) (-)1352.42 1,665.61 Net Revenue (Gross Profit) 3,773.86 Less — ID (a) Dividend and other Payments to — ID General Revenues — (b) Payment to Deferred Dividend — Liability $(+)1,665.61 Excess (+)/Shortfall (–) $$ (+) 3773.86 $ The excess was appropriated to $$ The excess was appropriated to Development Fund (DF) and Railway Development Fund (DF) and Rashtriya Safety Fund (RSF) Rail Sanraksha Kosh (RRSK) Statements Supplementary to Profit and Loss Account 2017-18 IA Gross Traffic Receipts 2018-19 IA (` in crore) Coaching Earnings (` in crore) Passenger Traffic # — Full fares #— # — 48,643.14 Less than full fares #— 51,066.65 Parcels and other coaching traffic 1,749.23 Parcels 1,619.03 147.69 Luggage 138.57 2,417.51 4,314.43 Others 2,716.86 4,474.46 Goods Earnings 56,128.06 Coal, Coke etc. 60,311.22 57,529.54 General Merchandise 64,890.01 2,607.17 Other Traffic 1,514.56 1,083.86 Wharfage and Demurrage 1,468.17 (-)293.23 117,055.40 Less refunds -751.24 127,432.72 8,688.18 Miscellaneous (Sundry) other earnings 6,996.23 178,701.15 Total Gross Earnings 189,970.06 24.16 Suspense (Bills receivable) -63.48 Gross Traffic Receipts 178,725.31 (Actually realised) 189,906.58 # Figures not available 154 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 2017-18 Percentage 2018-19 Percentage (`in crore) to total (`in crore) to total I B Ordinary Working Expenses I B 7,522.75 5.85 General Superintendence and Services 7,897.75 5.63 13,499.96 10.51 Repairs and Maintenance of Permanent 14,558.75 10.38 Way and Works 6,052.13 4.71 Repairs and Maintenance of Motive Power 6,604.53 4.71 14,468.58 11.26 Repairs and Maintenance of Carriages and 15,285.65 10.9 Wagons 7,379.45 5.74 Repairs and Maintenance of Plant and 8,040.99 5.74 Equipment 12,224.96 9.51 Operating Expenses–Rolling Stock and 13,771.43 9.82 Equipment 24,862.17 19.35 Operating Expenses–Traffic 27,083.71 19.32 27,775.41 21.62 Operating Expenses–Fuel 30,393.80 21.68 6,228.21 4.85 Staff Welfare and Amenities 7,198.69 5.13 6,551.87 5.10 Miscellaneous Working Expenses 7,091.34 5.06 2,018.05 1.57 Provident Fund, Pension and other 2,323.38 1.66 Retirement Benefits 128,583.54 Gross Expenditure 140,250.02 (-)87.03 (-)0.07 Suspense (Bills payable) (-)49.72 (-)0.04 128,496.51 100.00 Ordinary Working Expenses 140,200.30 100.00 (Actually disbursed) IC IC Contribution to Reserve Funds 1,540.00 Depreciation Reserve Fund 300.00 45,797.71 Pension Fund 44280.00 47,337.71 Total Contribution to Fund 44,580 175,834.22 Total Working Expenses 184,780.30 ID ID Dividend and Other Payments to General Revenue — Dividend Payable (Current) — — Payments in lieu of tax on Passanger — Fares — — On account of assistance to Railway Safety — — Fund — Total Dividend payable — — Deferred Dividend paid — — Net Dividend paid —

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 155 Balance Sheet As on March 31, As on March 31, 2018 (`in crore) 2019 (`in crore) LIABILITIES A. Loan Capital #3,01,590.94 (advanced by General Exchequer) *335241.43 (Supporting statement V(a)) B. Investment Financed from 53,449.91 Railway Capital Fund 53,449.91 64,650.99 Depreciation Reserve Fund 64,916.74 36,782.27 Development Fund 37,890.77 26,164.11 Railway Safety Fund 29,168.92 15,756.05 Special Railway Safety Fund 15,756.05 1,252.31 Revenue 1,252.31 16,090.74 Rashtriya Rail Sanraksha Kosh 34,106.08 1,584.87 Miscellaneous other sources 1,859.45 215,733.25 238,400.23 C. Reserves 712.09 Depreciation Reserve Fund 718.03 583.32 Development Fund 248.36 1,973.69 Pension Fund 196.11 359.87 Railway Capital Fund 380.56 146.83 Railway Safety Fund 140.99 9.25 Special Railway Safety Fund 17.78 193.01 Railway Debt Service Fund 204.11 3,978.06 1905.94 D. Deposits 36,737.67 (i) State Railway Provident Fund 38115.46 ##25,956.22 (ii) Miscellaneous Deposits **23450.36 64.89 (iii) F. Loan & Advances 54.64 62,758.78 61620.47 E. Current Liabilities 4,859.03 (i) Undischarged (Demands payable) 4964.45 3.25 (ii) Outstanding dues payable to other 419.62 Government Departments 4,862.28 5384.07 588,923.31 Grand Total 642552.14 * Excludes: `15,143.21 crore of MTPs, `1,026.98 crore of circular Railways and `11,954.00 appropriation to SRSF and `30,000.00 crore appropriation to RRSK and 15,107.03 crore appropriation to RSF and Includes `24,062.87 crore investment in DFCCIL and `16,026.70 crore invstment in Udhampur- Srinagar - Baramula Project (National Investment) ** Net laibility recoverable to end of March 2019 includes `5.20 and `219.81 crore from Pakistan and Bangladesh Railways respectively. # Excludes `13,956.34 crore of MTPs, `1,026.64 crore of Circular Railways and `11,954.00 crore appropriation to SRSF and `15,000 crore appropriation to RRSK , `12,107.03 crore appropriation to RSF and includes `14,288.51 crore investment in DFCCIL and `16,026.70 crore investment of Udhampur-Srinagar-Baramula project (National Investment) ## Net liability recoverable to end of March 2018 includes `5.60 crore and `199.03 crore form Pakistan and Bangladesh Railways respectively

156 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 II II As on March 31, As on March 31, 2018 (`in crore) 2019 (`in crore) ASSETS F. Block Assets (i) Fixed Assets 28,016.45 Land 28,633.05 283,234.92 Buildings and track 3,19,717.82 99,525.77 Rolling stock 1,04,685.95 59,254.77 Plant and equipment 60,319.88 — Miscellaneous assets — 4,70,031.91 Total 5,13,356.70 (ii) Investments 3,142.49 Inventory 2,979.37 Works in progress 1,109.69 (Workshops manufacture) 1,338.54 (-)1,787.72 Miscellaneous Advance (Capital) (-)1,504.03 2,464.46 2,813.88 (iii) Investment in other undertakings — Shares in road transport undertakings — 44,827.82 Other Government undertakings 57,471.08 5,17,324.19 Total Block Assets 5,73,641.66

G. Funds lying with Central Government

66,736.84 (Contra-items C and D) 63,526.41 H. Current Assets 1,877.88 Sundry Debtors 1,934.74 Outstanding dues from other Government 547.32 Departments 358.67 1,337.99 Outstanding Traffic Earnings 1,382.08 786.96 Cash in hand 1,377.04 312.13 Demands Recoverable 331.54

5,88,923.31 Grand Total 6,42,552.14

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 157 st Gross book value as on 31 March, 2018 (`in crore) Capital Capital DRF& DF OLWR U.S. Railway RRSK Special at-charge Fund including Machin- Safety Railway (Compris- Improve- ery and Fund Safety ing loan/ ment other Fund account) element Misc. Tools

Land 26,546.59 441.22 368.76 3.42 — 568.46 58.52 29.48 Structural Engineering Works Stations and offices 51,029.39 2,825.81 21,854.93 378.21 0.28 3,558.31 2,242.85 1,601.93 Workshops and stores 12,072.14 396.82 3,895.93 129.47 — 1,087.43 425.91 38.79 buildings Residential buildings 6,251.63 365.55 4,059.56 78.73 — 668.24 55.31 45.27 Track Formation 43,694.43 8,225.65 9,966.63 4.14 — 7,195.98 2,920.50 627.78 Permanent way 26,994.49 4,598.24 20,626.96 219.52 — 4,521.59 6,729.69 6,328.92 materials Bridges 12,518.36 1,671.34 5,691.95 37.42 — 4,971.78 1,138.38 1,488.68 Rolling Stock Locomotives and spare 18,832.11 8,988.07 8,764.13 3.80 — 17.87 464.07 897.79 boilers Carriages including Rail 17,293.98 4,714.28 5,279.29 0.64 — 4.39 346.17 686.02 Cars and E.M.U. Stock Wagons 8,197.31 4,850.48 3,606.43 1.04 — (-)16.10 152.49 985.73 Ferries 187.3 297.37 12.28 0.01 — 3.15 55.88 — Rail-cum-road services 3,996.73 1,272.91 1,038.24 21.56 0.23 370.63 166.63 63.09 Road motor cars and 17.33 6,236.56 (-)32.34 16.01 — 1,627.85 10.95 93.41 carriers for public traffic Equipment (Machinery 32,433.67 4,459.36 16,277.42 358.32 3.01 1,583.53 1,319.35 2,820.11 and Plants etc.) Other than Rolling Stock Suspense (Floating Assets like inverntories or stores holdings)@ Stores suspense 3,114.87 — 23.57 — — — 4.05 — Manufacture suspense 1,109.69 — — — — — — — Miscellaneous advances 11,541.83 20.53 0.01 — 1,583.84 — — 49.05 Investment in 18,785.64 2,984.39 0.01 0.01 — — — — shares of Govt. & Other Commercial Undertaking- Road service. Investment in shares of 21,956.43 1,101.33 — 0.01 — — — Govt. Commercial and Public Undertaking Total 3,16,573.92 53,449.91 1,01,433.76 1,252.31 1,587.36 26,163.11 16,090.75 15,756.05

Note : @Includes `13,956.34 crore in Metropolitan Transport Projects(Railways), `1026.64 crore of Circular Railways, `16,026.70 crore of Udhampur - Srinagar- Baramula Project (National Investment), `14,288.51 crore investment in DFCCIL and excludes `11,954.00 crore appropriation of SRSF.

158 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 III st Gross book value as on 31 March, 2019 (`in crore) Capital Capital DRF& DF OLWR U.S. Railway RRSK Special Total at-charge Fund including Machin- Safety Railway (Compris- Improve- ery and Fund Safety ing loan/ ment other Fund account) element Misc. Tools

Land 27,161.61 441.51 369.10 3.83 – 568.63 58.89 29.48 28,633.05 Structural Engineering Works Stations and offices 52,746.17 8,378.72 21,393.90 405.75 0.27 3,943.18 3,165.49 561.84 90,595.32 Workshops and stores 12,639.94 396.82 4,059.70 126.29 – 386.71 286.24 38.79 17,934.49 buildings Residential buildings 6,597.70 365.55 4,192.31 75.80 – 687.77 170.47 45.27 12,134.87 Track Formation 47,274.88 7,582.96 10,189.20 55.60 0.01 8,683.75 6,342.05 1,558.79 81,687.24 Permanent way 32,057.84 4,598.27 21,209.55 146.39 – 4,816.27 16,053.05 6,570.15 85,451.72 materials Bridges 14,481.41 1,671.34 6,003.43 36.09 – 5,521.89 2,705.61 1,494.41 31,914.18 Rolling Stock Locomotives and spare 25,104.42 10,039.84 8,663.39 3.80 – 17.87 1,158.15 1,086.84 46,074.31 boilers Carriages including Rail 17,790.92 5,044.59 5,226.90 0.64 – 4.39 868.33 686.02 29,621.79 Cars and E.M.U. Stock Wagons 10,692.43 4,800.48 3,625.29 1.04 – 1.02 349.19 985.73 20,455.18 Ferries 191.25 81.95 12.28 0.01 – 3.15 – – 288.64 Rail-cum-road services 2,484.09 1,345.82 1,053.96 21.54 0.23 903.06 505.29 63.09 6,377.08 Road motor cars and -48.45 136.46 -14.25 – – 1,715.63 79.56 – 1,868.95 carriers for public traffic Equipment (Machinery 31,777.92 4,459.36 16,799.16 375.51 3.01 1,915.60 2,353.68 2,635.64 60,319.88 and Plants etc.) Other than Rolling Stock Suspense (Floating Assets like inventories or stores holdings)@ Stores suspense 2,945.92 – 23.57 – – – 9.88 – 2,979.37 Manufacture suspense 1,338.54 – – – – – – – 1,338.54 Miscellaneous advances 12,789.71 20.52 0.01 – 1,855.92 – – – 14,666.16 Investment in 21,654.54 2,984.39 0.01 0.01 – – – – 24,638.95 shares of Govt. & Other Commercial Undertaking- Road service. Investment in shares of 31,730.79 1,101.33 – 0.01 – – – – 32,832.13 Govt. Commercial and Public Undertaking Total 3,51,411.63 53,449.91 1,02,807.51 1,252.31 1,859.44 29,168.92 34,106.08 15,756.05 5,89,811.85

Note : @ Includes `15,143.21 crore of Metropolitan Transport Projects (Railways), `1026.98 crore of Circular Railways, `16,026.70 crore of Udhampur-Srinagar-Baramula Project (National Investment), `24,062.87 crore capital investment in DFCCIL and excludes `11,954.00 crore appropriation to SRSF.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 159 Railways’ Contribution to the Plan: Sources/Application of Funds 2017-18 SOURCE OF FUNDS 2018-19 (`in crore) (`in crore) Internal Resources Generation 1665.61 Excess(+) for the year 3773.86 Contribution from Revenues and Capital to Reserve Funds 1,740.00** Depreciation Reserve Fund 500.00** — Spl. Railway Safety Fund — — Capital Fund — (-)1,122.39 Pension Fund (Net) (-)1838.23 160.00 Railway Safety Fund — — RRSK 3023.86 572.51 Interest on Fund Balances 155.62 5260.51 Total Internal Cash Balances 5615.11 Borrowing From General Revenues (Dividend Dispensed with) 22,126.55* (a) On Capital account 23,876.10* (b) As Temporary Loans: — (i) Reserve Fund — — (ii) Development Fund — — (iii) Capital Fund — Contribution From General — Revenues (Non-interest bearing)

— (a) On account of SRSF — 11,375.00** (b) On account of RSF 13,000.00** 5000.00 (C) On account of RRSK 5000.00 Total contribution received from the 38,501.55 General Revenues 41,876.10 43,762.06 Total Source of Funds 47,491.21

*Excludes `757.74 crore (MTP), *Excludes `1186.87 crore (MTP), `419.62 crore (Circular Railway), `0.354 crore (Circular Railways), `988.63 crore (UHP-Srinagar- `9774.36 crore DFCCIL and includes Baramula). **`1,100 crore `643.01 crore of Pus. transferred from DRF and `10,000 crore transferred from RSF to RRSK.

160 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 IV 2017-18 APPLICATION OF FUNDS 2018-19 (`in crore) (`in crore) Acquisition of new assets and replacement of existing assets Acquisition Charged to: 22,126.55 Capital 23,876.10 — Railway Capital Fund — 1,380.50 Development Fund 1,108.00 11,547.70 Railway Safety Fund 13,005.82 16,090.74 RRSK 18,015.33 — Open Line Works (Revenue) — Replacement Charged to Depreciation 1,525.82 Reserve Fund 534.03

52,671.31 Total Investment 56,539.28

Repayment of loans obtained for: —- Development Fund —- —- Railway Capital Fund —-

Interest paid on temporary loans —- Development Fund —- —- Railway Capital Fund —- 1,259.73 Increase(+)/Decrease(–) (-)2071.93 in Funds Balances 53,931.04 Total Application of Funds 54,467.35 Note: 2,718.36 Opening balance in all Funds as on 3,977.88 1st April 3,978.09 Closing balance as on 31st March 1,905.95 Increase(+)/Decrease (–) 1,259.73 in balance comprised of: (-)2,071.93 260.96 Depreciation Reserve Fund 5.94 176.04 Development Fund (-)334.78 1,378.94 Pension Fund (-)1,777.59 54.44 Railway Capital Fund 20.69 (-)12.70 Railway Safety Fund -5.82 9.26 RRSK 8.53 (-)607.20 Debt Service Fund 11.10 1,259.73 Total (-)2071.93

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 161 Capital-at-Charge V (a) 2017-18 Capital Liabilities 2018-19 (`in crore) (`in crore)

271,275.73 Capital-at-charge as on 31st March 2,95,151.86 Less: — Capital qualifying for exemption — from payment of Dividend 271,275.73 Capital on which Dividend is 2,95,151.86 payable — Total amount of dividend and other — payments to General Revenues Average borrowing rate or least rate as on 31st March (%) — —

Notes: The details of Capital qualifying for exemption from payment of Dividend are as follows: — 50% of the net Capital outlay during — the year — Capital contributed by the — companies — — Break-up of Capital liable for payment of Dividend at different rates: Capital upto 31st March, 2018 on which —- Dividend is paid at 0% —- Capital on residential buildings — payable at 0% — — Capital relating to New Lines other — than those taken up on other than financial considerations taken on or after 1st April, 1955

— Total Capital on which Dividend is — payable * In 2017-18 and 2018-19 no dividend is payable

162 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Subsidy from General Revenues V (b) 2017-18 * Subsidy on: 2018-19 (`in crore) (`in crore) — — Capital cost of Strategic Lines — — — Full cost of Kiriburu-Bimalgarh and — Sambhalpur-Titagarh — — Capital-at-charge on non-strategic — portion of Northeast Frontier Railway — — Capital cost of unremunerative Branch Lines —

— — Capital cost of New Lines constructed on or — after April 1, 1955 on other than financial considerations — — Capital cost of New lines other than those — constructed on or after April 1, 1955 on other than financial considerations — — Outlay on works-in-progress for a period of 3 — years — — Works in progress: Residential buildings — — — Capital cost of ferries — — — Capital cost of welfare buildings — — — Gauge Conversion on strategic consideration —

— — Arrears adjustment — —- Total —- *Commenced on April 1, 1979, as per RCC recommendations there is no subsidy during the year 2018-19. Loans for Development Fund and Railway Capital Fund V (c)

Particulars Development Fund Railway Capital Fund (`in crore) Total 2017-18 2018-19 2017-18 2018-19 2017-18 2018-19 Opening balance — — — — — — Loans taken during the year — — — — — — Repayment during the year — — — — — — Closing balance — — — — — —

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 163 Operating Statistics VIA Assets 2017-18 2018-19 B.G. M.G. Total Route/Track-kms. (000) B.G. M.G. Total including Route kms. including N.G. N.G. 29.23* — 29.23* Electrified 34.32 – 34.32 62.05* 3.2 66.93* Total 62.89 2.84 67.42 Running track kms 51.24* — 51.24* Electrified 59.14 – 59.14 89.12* 3.46 94.27* Total 91.37 2.93 95.98 Total track kms 67.61* — 67.61* Electrified 76.96 – 76.96 117.38* 3.66* 122.87* Total 118.60 3.12 123.54 6,977 174 7,318 Number of stations 7018 140 7321 Rolling Stock (in units) Locomotives — 26 39 Steam – 26 39 15 — 142 Diesel Hydraulic & Mechanical 4 – 113 5,866 74 5,944 Diesel Electric 5882 50 5936 5,639 — 5,639 Electric 6059 – 6059 Passenger Carriages 53,586 584 54,643 Loco hauled 54340 481 55258 6,113 — 6,113 E.M.U. Trailers 6538 – 6538 3,443 — 3,443 E.M.U. Motor Coaches 3901 – 3901 1,675 15 1,690 DEMU / DHMU 1868 8 1876 10 2 21 Rail Cars 10 5 24 Seats/Berths(000) 611 0.1 611.1 Air-conditioned 611.1 0.1 611.2 95.9 — 95.9 Air-conditioned Chair Car 93.8 – 93.8 0.8 0.7 3 1st Class 0.4 0.7 2.5 3,200.20 30.9 3,246.20 2nd Class 3236.8 25.4 3275.8 1,215.50 — 1,215.50 E.M.U. Trailers (all classes) 1292.1 – 1292.1 535.9 — 535.9 E.M.U.Motor Coaches(all classes) 593.5 – 593.5 166.1 1.4 167.2 DEMU / DHMU 164.5 0.5 165.00 0.7 0.1 1 Rail Cars (all classes) 0.7 0.4 1.3 4,628 55 4,738 Other Coaching Vehicles (in units) 4383 50 4486 (including Brake Vans) 1,674 87 1,791 Railway Service Vehicles (in units) 1810 82 1920 Goods wagons (000) 65 1 66 Covered wagons 67 1 68 174.4 0.1 174.6 Open wagons 182.2 0.1 182.3 23.2 0.3 23.5 Live-stock wagons, wagons for 24.5 0.2 25.7 explosives, timber rail wagons, tank and misc. wagons 14.8 0.1 14.9 Departmental wagons (including brake 14.5 0.1 14.6 vans) Ferry Stock — — — Power Vessel — — — — — — Dump Craft — — — *revised

164 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 VIB (Figures in million) Operation 2017-18 2018-19 B.G. M.G. Total Train-kms. B.G. M.G. Total including Passenger and proportion of mixed including N.G. N.G. — 0.02 0.04 Steam — 0.02 0.03 312.41 2.96 318.06 Diesel 307.67 1.63 311.62 317.65 — 317.65 Electric 327.50 — 327.50 87.74* — 87.74* Electric Multiple Units 90.10 — 90.10 23.11* — 23.11* MEMU 25.57 — 25.57 — — — DHMU — — — 21.26* — 21.26* DEMU 23.00 — 23.00 — — 0.05 Rail Cars — — 0.05 0.12* 0.15 0.23* Rail Bus 0.11 0.08 0.19 Goods and proportion of mixed — — — Steam — — — 150.62 — 150.62 Diesel 152.09 — 152.09 242.48 — 242.48 Electric 260.02 — 260.02 Departmental — 0.01 0.01 Steam — 0.01 0.01 3.07 0.05 3.11 Diesel 2.17 — 2.17 0.77 — 0.77 Electric 0.73 — 0.73 0.24 — 0.24 Electric Multiple Units 0.24 — 0.24 0.36 — 0.36 MEMU 0.40 — 0.40 Shunting and other engine kms. Shunting — — — Steam — — — 50.15 0.22 50.82 Diesel 48.66 0.08 49.14 12.62 — 12.62 Electric 221.31 — 13.26 Light, assisting required, assisting not required, siding and departmental — — — Steam — — — 153.27* 0.06* 153.33* Diesel 156.77 0.05 156.82 216.41* — 216.41* Electric 221.31 — 221.31 Engine kms. (excl. EMUs & Rail Cars) Passenger and proportion of mixed — 0.02 0.04 Steam — 0.02 0.05 349.8 3.24 356.17 Diesel 342.64 1.75 347.10 325.73 — 325.73 Electric 335.78 — 335.78 Goods and proportion of mixed — — — Steam — — 0.01 316.21 — 316.21 Diesel 322.23 — 322.23 463.42 — 463.42 Electric 486.29 — 486.29 Departmental — 0.01 0.01 Steam — 0.01 — 4.44 0.07 4.51 Diesel 3.45 0.01 3.48 0.81 — 0.81 Electric 0.75 — 0.75 Total — 0.03 0.05 Steam — 0.03 0.06 670.45 3.31 676.90* Diesel 668.32 1.76 672.81 789.96 — 789.96 Electric 822.82 — 822.82 Vehicle kms. 22,892.93 41.60 22,971.22 Coaching Vehicles 22,911.82 111.24 23,101.06 3549.87* — 3549.87* Electric Multiple Units Coaches 3,586.44 — 3,586.44 691.68* — 691.68* MEMU 799.88 — 799.88 — — — DHMU — — — 706.4 — 706.4 DEMU 804.78 — 804.78 — — 0.05 Rail Cars — — 0.05 12 0.15 0.23 Rail Bus 0.11 0.08 0.19 Wagon kms. 11867.10* — 11867.10* Loaded 12,565.50 — 12,565.50 18457.02* — 18457.02* Total 19,364.07 — 19,364.07 64.3* — 64.3* % age of loaded to total 64.9 — 64.9 *revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 165 Traffic and Earnings VIC 2017-18 Passenger Traffic 2018-19 B.G. M.G. Total including Passengers originating (millions) B.G. M.G. Total including N.G. N.G. Suburban 274.2 — 274.2 1st Class 310.15 — 310.15 4391.20 — 4391.20 2nd Class 4474.16 — 4474.16 4665.3 — 4665.3 Total Suburban 4784.31 — 4784.31 Non-suburban 3.8 — 3.8 A.C. First Class 4.41 — 4.41 27.4 — 27.4 A.C. Sleeper 29.82 0.03 29.86 93.5 — 93.5 A.C. 3-Tier 105.38 — 105.38 4.5 — 4.5 1st Class 4.41 0.01 4.46 29.2 — 29.3 A.C. Chair Car 34.85 — 34.94 Sleeper Class 339.9 0.6 340.5 Mail/Express 357.05 0.69 357.75 12.6 — 12.6 Ordinary 14.22 — 14.22 2nd Class 1,035.90 0.4 1,036.90 Mail/Express 1,126.10 0.25 1,126.98 2,035.50 25 2,071.90 Ordinary 1,952.25 12.55 1,976.74 3,582.30 26.1 3,620.40 Total Non-suburban 3,628.49 13.54 3,654.75 8,247.60 26.1 8,285.80 Total Suburban and Non-suburban 8,412.80 13.54 8,439.06 Passenger kms. (millions) Suburban 9,117 — 9,117 1st Class 9,949.77 — 9,949.77 140,348 — 140,348 2nd Class 136,728.06 — 136,728.06 149,465 — 149,465 Total Suburban 146,677.84 — 146,677.84 Non-suburban 2,316 — 2,316 A.C. First Class 2,493.94 — 2,493.94 22926 19 22945 A.C. Sleeper 23,231.67 20.63 23,252.30 76923 — 76923 A.C. 3-Tier 87,207.43 — 87,207.43 428 1 432 1st Class 392.43 0.44 396.97 11608 — 11632 A.C. Chair Car 13,263.75 — 13,290.59 Sleeper Class 293,568 633 294,203 Mail/Express 2,90,539.68 601.28 2,91,143.79 3581 1 3582 Ordinary 3,523.14 0.32 3,523.46 2nd Class 346,843 759 347,678 Mail/Express 3,69,013.13 731.47 3,69,835.46 264,536 3395 268,524 Ordinary 2,16,892.00 1,831.10 2,19,352.49 1,022,728 4809 1,028,235 Total Non-suburban 10,06,557.17 3,185.23 10,10,496.41 1,172,193 4809 1,177,699 Total Suburban and Non-suburban 11,53,235.01 3,185.23 11,57,174.25 Average lead (kms.) Suburban 33.3 — 33.3 1st Class 32.10 — 32.10 32 — 32 2nd Class 30.60 — 30.60 32 — 32 Total Suburban 30.70 — 30.70 Non-suburban 599.8 — 605.3 A.C. First Class 645.90 — 565.50 823.8 336.4 837.6 A.C. Sleeper 834.80 360.00 778.80 817.4 — 822.4 A.C. 3-Tier 926.70 — 827.50 94.7 41.9 95 1st Class 86.80 14.90 88.90 396.2 — 397.3 A.C. Chair Car 452.80 — 380.30 Sleeper Class 852.7 380.8 864 Mail/Express 843.90 361.80 813.80 283.8 655 284.6 Ordinary 279.20 198.80 247.70 2nd Class 330.3 204.4 335.3 Mail/Express 351.40 197.00 328.20 127.5 97.4 129.6 Ordinary 104.50 52.50 111.00 280.8 119.2 284 Total Non-suburban 276.40 79.00 276.50 141.1 119.2 142.1 Total Suburban & Non-suburban 138.80 79.00 137.10 *revised

166 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 Traffic and Earnings VIC 2017-18 2018-19 B.G. M.G. Total including Passenger Earnings (`crore) B.G. M.G. Total including N.G. N.G. Suburban 379.98 — 379.98 1st Class 422.12 — 422.12 2,423.81 — 2,423.81 2nd Class 2,390.63 — 2,390.63 2,803.79 — 2,803.79 Total Suburban 2,812.75 — 2,812.75 Non-suburban 660.54 — 660.54 A.C. First Class 695.20 — 695.20 3,672.44 2.23 3,674.67 A.C. Sleeper 3,862.43 1.82 3,864.25 9,922.68 — 9,922.68 A.C. 3-Tier 11,223.22 — 11,223.22 25.27 0.38 25.79 1st Class 26.86 0.18 27.25 1,645.60 — 1,647.02 A.C. Chair Car 1,891.03 — 1,892.61 Sleeper Class 13,804.24 17.21 13,821.44 Mail/Express 14,313.74 7.21 14,321.03 144.86 0.04 144.89 Ordinary 146.19 0.01 146.20 2nd Class 10,332.76 15.35 10,349.32 Mail/Express 11,407.49 9.10 11,418.01 5,538.13 42.84 5,593.01 Ordinary 4,628.59 22.44 4,666.13 45,746.51 77.96 45,839.14 Total Non-suburban 48,194.74 40.76 48,253.90 48,550.30 77.96 48.643.14 Total Suburban and Non-suburban 51,007.49 40.76 51,066.65 Average rate/passenger km. (paise) Suburban 41.70 — 41.70 1st Class 42.40 — 42.40 17.30 — 17.30 2nd Class 17.50 — 17.50 18.80 — 18.80 All Classes (suburban) 19.20 — 19.20 Non-Suburban 285.20 — 285.20 A.C. First Class 278.80 — 278.80 160.20 115.50 160.10 A.C. Sleeper 166.30 88.30 166.20 129.00 — 129.00 A.C. 3-Tier 128.70 — 128.70 59.00 307.30 59.70 1st Class 68.40 398.40 68.60 141.80 — 141.60 A.C. Chair Car 142.60 — 142.40 Sleeper Class 47.00 27.10 47.00 Mail/Express 49.30 12.00 49.20 40.50 34.60 40.50 Ordinary 41.50 35.20 41.50 2nd Class 29.80 20.20 29.80 Mail/Express 30.90 12.40 30.90 20.90 12.60 20.80 Ordinary 21.30 12.30 21.30 44.70 16.20 44.60 All Classes (Non-suburban) 47.90 12.80 47.80 41.40 16.20 41.30 Total Suburban and Non-suburban 44.20 12.80 44.10 Freight Traffic Tonnes originating (000’s) Total of BG 11,59,549 — 11,59,549 Revenue earning 12,21,478 11,06,149 3,090 — 3,090 Non-revenue 3,809 4,796 11,62,639 — 11,62,639 Total 12,25,287 11,10,945 Net tonne kms. (millions) 6,92,916 — 6,92,916 Revenue-earning 7,38,523 6,20,175 365 — 365 Non-revenue 399 683 6,93,281 — 69,3,281 Total 7,38,923 6,20,858 113,523.53 113,523.53 Earnings from carriage of goods traffic 122,580.31 102,027.82 (`in crore) Average lead (kms.) 598 — 598 Revenue-earning 605 561 118 — 118 Non-revenue 105 142 596 — 596 Total 603 559 163.83 — 163.83 Average rate/tonne km. (paise) 165.98 165.98 *revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 167 Utilisation of Rolling Stock VID 2017-18 2018-19 B.G. M.G. N.G. Vehicle and Wagon usage B.G. M.G. N.G. Vehicle kms./Vehicle day 555 125 105 Passenger vehicles 533 115 83 394 6 48* Other coaching vehicles 415 4 79 206.5 — — Wagon kms./wagon day 203.9 – – 5.32 — — Wagon turn-round (days) 5.00 – – 7,405 — — Net tonne kms./wagon day 7,747 – – 54.5 — — Avgerage wagon load during the run (tonnes) 60.8 – – (in terms of 8-wheelers) Average speed of goods trains (kms. per hour) Through goods trains — — — Steam – — — 22.7 — — Diesel 22.3 — — 23.6 — — Electric 23.8 — — 23.3 — — All Traction 23.2 — — All goods trains — — — Steam — — — 22.7 — — Diesel 22.3 — — 23.6 — — Electric 23.8 — — 23.3 — — All Traction 23.2 — — Engine usage Engine kms./day/engine on line 11 11 Steam — 10 16 326 246 68 Diesel 357 105 75 404 — — Electric 355 — — Net tonne kms./goods loco day on line — — — Steam — — — 2,45,908 — — Diesel 2,89,419 — — 3,58,458 — — Electric 3,89,070 — — Net tonne kms./goods loco day in use — — — Steam — — — 2,88,223 — — Diesel 3,11,817 — — 3,71,664 — — Electric 3,88,769 — — Net tonne kms./goods engine 17,474 — — hour (All traction) 16,571 — — Average load of goods trains (tonnes) 1,763 — — Net Load 1,738 — — 3,025 — — Gross load (incl. weight of engine) 2,925 — — *revised

168 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 General VIE 2017-18 2018-19 B.G. M.G. Total Density‑‑ B.G. M.G. Total including Train kms./running including N.G. N.G. 35.6* 2.4 33.8* track kms./day 35.6 1.5 34.00 Passenger train kms./ 23.4* 2.4 22.2 running track kms./day 23.2 1.6 22.2 Goods train kms./ 12.2* — 11.5 running track kms./day 12.4 — 11.8 Repair of Rolling Stock (ineffective %age) 7.65 7.59 7.83 Locomotives 7.83 4.62 7.91 5.89 4.58 5.88 Passenger Carriages 6.07 4.74 6.05 6.44 — 6.41 Other Coaching Vehicles 5.18 — 5.02 12.2 — 12.2 E.M.U. Coaches 14.4 — 14.4 3.63 100 3.64 Wagons 3.61 100.00 3.62 Fuel consumption by locos — — 1 Coal (000 tonnes) — — 1 2,765 8 2,778 Diesel oil (000 kilolitres) 2,740 4 2,749 12,408 — 12,408 Electricity (million kwt. hrs.) 12,062 — 12,062 Electricity consumed by E.M.U. 1,755 — 1,755 suburban services (million kwt. hrs.) 1,276 — 1,276 Consumption/1,000 gross tonne km. — — 1,026.20 Passenger and proportion of mixed — — 536.4 Coal (kg.) 3.53* 5.45 3.54 Diesel oil (litres) 3.74 6.04 3.75 18.4* — 18.9 Electricity (kwt. hrs.) 18.9 — 18.9 — — — Goods and proportion of mixed — — — Coal (kg.) 2.72 — 2.72 Diesel oil (litres) 1.97 — 1.97 5.89 — 5.89 Electricity (kwt. hrs.) 5.83 — 5.83

Groups Group Group Total Personnel Groups Group Group Total A&B C D A&B C D Number (000) 12.00* 1,065.19* 113.91* 1,191.10* Open line 11.87 1,010.94 128.06 1,150.87 2.15* 14.94* 1.71* 18.80* Construction 2.22 13.56 2.39 18.17 0.85 38.30 2.49 41.64 Production Units 0.86 36.92 2.51 40.29 1.62* 15.04* 2.20* 18.86* Railway Board and other Railway offices 1.61 14.37 1.55 17.53 16.62* 1,133.47 120.31* 1,270.40* Total 16.56 1,075.79 134.51 1,226.86 4,513.08* 1,17,343.26* 6,858.40* 1,28,714.74* Total wage (`in crore) 4,978.42 121,399.96 7,985.79 134,364.17 2,690.84* 1,041.29* 571.12* 1,018.50* Average annual wage/employee (`in ’000) 3,024.37 1,129.67 599.05 1,097.37 Stores purchases (`in crore) Indigenous 61,078 Imported 724 Direct 677 266 Purchased in India 379 49,495 Total 62,134 *revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19 169 170 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2018-19

INDIAN RAILWAYS ANNUAL REPORT & ACCOUNTS 2018-19 (With highlights of the performance for 2019-20)

Price : ` 225

Bharat Sarkar Published by Directorate of Statistics and Economics Government of India Ministry of Railways (Railway Board), Government of India, New Delhi Rail Mantralaya Ministry of Railways (Railway Board)