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Trend Micro Worry-Free Business Security Advanced Administrator's Worry-FreeTM Business Security Advanced6 #1 for Small Business Security Administrator’s Guide Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro Web site at: http://www.trendmicro.com/download Trend Micro, the Trend Micro t-ball logo, TrendProtect, TrendSecure, Worry-Free, OfficeScan, ServerProtect, PC-cillin, InterScan, and ScanMail are trademarks or registered trademarks of Trend Micro, Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright© 2003-2009. Trend Micro Incorporated. All rights reserved. Document Part Number: WAEM64047/90311 Release Date: May 2009 Product Name and Version No.: Trend Micro™ Worry-Free™ Business Security Advanced 6.0 Protected by U.S. Patent Nos. 5,951,698 and 7,188,369 The user documentation for Trend Micro™ Worry-Free™ Business Security Advanced is intended to introduce the main features of the software and installation instructions for your production environment. You should read through it prior to installing or using the software. Detailed information about how to use specific features within the software are available in the online help file and the Knowledge Base at Trend Micro Web site. Trend Micro is always seeking to improve its documentation. Your feedback is always welcome. Please evaluate this documentation on the following site: http://www.trendmicro.com/download/documentation/rating.asp Contents Contents Chapter 1: Introducing Trend Micro™ Worry-Free™ Business Security Advanced Overview of Trend Micro Worry-Free Business Security Advanced ..... 1-2 What's New in This Release? ........................................................................ 1-2 Key Features .................................................................................................... 1-4 The Trend Micro Smart Protection Network ....................................... 1-4 Smart Feedback .......................................................................................... 1-4 Web Reputation ......................................................................................... 1-5 Email Reputation ....................................................................................... 1-5 File Reputation ........................................................................................... 1-5 URL Filtering .............................................................................................. 1-6 Benefits of Protection .................................................................................... 1-7 Components .................................................................................................... 1-8 Understanding Threats ................................................................................. 1-12 Product Component Terminology ............................................................. 1-16 Chapter 2: Getting Started Accessing the Web Console .......................................................................... 2-2 Live Status ........................................................................................................ 2-5 Viewing Security Settings ............................................................................... 2-9 Chapter 3: Installing Agents Agent Installation Overview ......................................................................... 3-2 Agent Installation/Upgrade/Migration Overview .................................... 3-4 Performing a Fresh Install ............................................................................. 3-4 Installing from an Internal Web Page ..................................................... 3-4 Installing with Login Script Setup ........................................................... 3-6 iii Trend Micro™ Worry-Free™ Business Security Advanced 6.0 Administrator’s Guide Installing with Scripts .................................................................................3-7 Installing with Client Packager .................................................................3-8 Installing with an MSI File ......................................................................3-11 Installing with Remote Install .................................................................3-11 Installing with Vulnerability Scanner .....................................................3-14 Installing with Email Notification .........................................................3-16 Installing MSA from the Web Console .................................................3-16 Verifying the Agent Installation, Upgrade, or Migration ........................3-17 Verifying Client Installation with Vulnerability Scanner ....................3-18 Testing the Client Installation with the EICAR Test Script ...................3-19 Removing Agents ..........................................................................................3-20 Removing the Agent Using the Agent Uninstallation Program ........3-20 Removing the Agent Using the Web Console .....................................3-21 Removing the Agent from Exchange Servers ......................................3-21 Running the Messaging Security Agent Uninstallation Program ......3-22 Chapter 4: Managing Groups Overview of Groups .......................................................................................4-2 Viewing Clients in a Group ...........................................................................4-3 Adding Groups ................................................................................................4-5 Removing Computers and Groups from the Web Console .....................4-6 Adding Clients to Groups ..............................................................................4-7 Moving Clients .................................................................................................4-9 Replicating Group Settings ..........................................................................4-10 Importing and Exporting Settings ..............................................................4-11 Chapter 5: Managing Basic Security Settings Options for Desktop and Server Groups ....................................................5-2 About Scan Types ...........................................................................................5-3 Configuring Real-time Scan ...........................................................................5-5 iv Contents Managing the Firewall .................................................................................... 5-8 Intrusion Detection System .................................................................... 5-10 Stateful Inspection ................................................................................... 5-12 Configuring the Firewall ......................................................................... 5-12 Using Web Reputation ................................................................................. 5-16 Configuring Web Reputation ................................................................. 5-17 Configuring URL Filtering .......................................................................... 5-18 Using Behavior Monitoring ......................................................................... 5-19 Configuring Behavior Monitoring ......................................................... 5-22 TrendSecure ................................................................................................... 5-24 Configuring TrendSecure ....................................................................... 5-25 Managing POP3 Mail Scan .......................................................................... 5-26 Configuring Mail Scan ............................................................................. 5-27 Client Privileges ............................................................................................. 5-28 Managing the Quarantine ............................................................................ 5-31 Chapter 6: Managing the Messaging Security Agent About Messaging Security Agents ................................................................ 6-2 MSA Actions .............................................................................................. 6-4 Advanced Macro Scanning ....................................................................... 6-6 Configurable Options for the Messaging Security Agent ......................... 6-6 Default Messaging Security Agent Settings ............................................ 6-7 Antivirus ........................................................................................................... 6-8 Configuring Real-time Scan for Messaging Security Agents ............... 6-9 Anti-Spam ...................................................................................................... 6-13 Configuring Email Reputation ............................................................... 6-14 Content Scanning .......................................................................................... 6-15 Approved and Blocked Senders Lists ................................................... 6-17 Configuring Content Scanning .............................................................. 6-20 v Trend Micro™ Worry-Free™ Business Security Advanced
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