Office Professional Plus 2013 for just $11.00 CAD*! As a benefit to employees and GM contractors, you are eligible to purchase Microsoft® Office Professional Plus 2013 Home Use Program software for just $11.00 CAD* (software download) and an additional $14 CAD* should you want a DVD back-up. This enables you to purchase and install a full-version copy of software on your home computer for a minimal price.

This offer does not include an such as Windows 7 or Windows 8. What you will receive in this offer is a temporary license for Microsoft Office Professional Plus, to be used during the term of your employment. If your employment or assignment with GM ends, your right to use this software ends. Software purchased through the Home Use Program entitles you to the same free downloadable updates as other retail customers. When new product versions are available, you can upgrade for the same minimal price above.

It’s easy to buy All software purchases are made through the Use Program Web site. Ordering and shipping are both handled through this easy-to-use site.

How to Order 1. From the computer that you wish to download the software to, go to www.microsofthup.com

2. Select your home country of residency, and choose your preferred language. *You will be redirected to your country’s HUP site, which will display your country’s software price.

3. Enter your GM company e-mail address and the program code, 0E9C4A4474 Only personnel with the e-mail domains @gm.com, @onstar.com or @gmch.com may order, and GM Hourly employees without an assigned GM e-mail address may get set up to order, via a request to [email protected]

4. Order the software, and if you desire, order a back-up DVD for an additional cost

Product Questions?? https://www.microsofthup.com/hupus/contactus.aspx Frequently Asked Questions about the Home Use Program for GM

GENERAL INFORMATION

What is the Home Use Program? The Home Use Program is a benefit made available as part of Microsoft’s volume licensing programs. Through this offering, GM can give each one of our eligible employees access to a copy of Microsoft® Office Professional Plus 2013 to install and use on a home computer during the term of our License Agreement.

What are the features/programs available? The Home Use Program lets eligible employees obtain a licensed copy of select Microsoft Office desktop programs (including Access, Word, Excel®, InfoPath®, Outlook®, OneNote®, PowerPoint®, Publisher, and SharePoint Workspace), to install and use on a home computer. The benefit was designed to help employees have more opportunities to improve their software skills at home, helping to reduce help desk calls at work by being more productive. Visio® Standard and Project Standard are also available to purchase for users which have these installed on their GM system.

Is Office 2013 available for Mac, or only Windows-based computers? Office 2013 is available for Windows-based computers. Office for Mac 2011 is available as well.

Who qualifies to participate in the program? If you are a GM employee, or a GM contractor who has a GM issued PC, you may order a single license of the Home Use Program software to install and use on a home computer.

Are GM contractors eligible to take advantage of the program? They are eligible as long as they have a @gm.com, @onstar.com, or @gmch.com e-mail address, and have a GM issued PC with GM software licenses. However, if a contractor leaves their GM assignment, or is terminated, their license terminates, and they must discontinue use of the software.

Are GM hourly employees that do not have an assigned GM e-mail address eligible to take advantage of the program? Yes, but they must first get set up by the GM Home Use Program Benefit Administrator, to be able to order. Send an email including the employee’s personal e-mail address and GMIN to [email protected]

I have entered my work e-mail address plus the program code into the Microsoft website, but I get an error message. What should I do? There are only a few valid e-mail domains that will work. Please enter your @gm.com, @onstar.com or @gmch.com e-mail address to purchase the HUP software.

NOTE: If you normally use another work e-mail address, such as an @de.opel.com or an @vauxhall.co.uk e-mail address, this address will not work. You must use your @gm.com e-mail address on the website.

Is there an option to buy Office Professional Plus 2013 in several languages? Yes, the language packs can be installed right from the downloaded install package at no additional cost. Please note that not all languages may have been released as of this printing.

I work with Visio and Project at GM and would like this at home. Is it part of the HUP? Yes. The HUP is for the Office Suite of products including Visio® Standard and Project Standard, which may be purchased in addition to Office Professional Plus 2013. When I order, what will I receive - the physical DVD to install at home, or a code which will allow me to download it from the Microsoft web site? You can choose to receive a DVD, for an additional cost, to install at your leisure, or you can choose to download directly from the Microsoft website. However, please download on your home PC, and not on your GM issued PC.

If I choose to download, what happens if I ever need to reinstall my operating system and lose the Office Professional Plus? Will I be allowed to download it again? If you choose to download, the download URL and product key will be provided in the confirmation e-mail that is sent to you. If you lose the key, you can log back in to “My Account” and click on “order history” to get your product key. However, we recommend you back-up the software download upon receipt, if you have not purchased the back-up DVD.

Is Windows 7 or Windows 8 available at a discounted price too? Windows 7 and Windows 8 are not part of the HUP. We also do not anticipate that these will be added in the future.

ORDERING AND SHIPPING

How do I participate in the program? What do I need to do to order? Participation is simple. GM will give you an authorization code that you can use to order the software at Microsoft’s Web site: www.microsofthup.com. Go to the Web site, and enter your name, company e-mail address and authorization code. After entering this information, a secure link will be e-mailed to the address you specify. This link will enable you to choose the software you want, and provide credit card billing and shipping information. Microsoft will send the software directly to you, should you opt for an additional cost back-up DVD instead of just downloading the software.

What is the cost of the Home Use Program software? In the United States, you pay $11.00 CAD* per application (i.e., Microsoft Office Professional Plus, Visio® Standard and Project Standard) that is downloaded, and an additional $13.99 CAD* for a back-up DVD, if desired. (shipping and handling are included; taxes, if any, are additional). Prices may vary outside Canada.

How are payments made? Is there a way to deduct them from my paycheck? Payments are made by credit card over the secure Web site. Payroll deduction is not an option.

What information do I need to have ready in order to buy online? You need to have your authorization code, complete billing and shipping address, your phone number, your work e-mail address where we may contact you about your order, and credit card information.

Is my credit card information secure? Microsoft uses the Secure Sockets Layer (SSL) and Private Communications Technology (PCT) security standards through secure servers to provide a high level of security for your transaction.

Is my personal information private and secure? Microsoft is committed to your privacy and security. All personal information collected by the Home Use Program site is stored on protected servers. Your personal information will only be used to fulfill your order unless you indicate otherwise. Please refer to our Privacy Policy for more information: http://www.microsofthup.com/hupus/privacy.aspx

Can I buy more than one licensed copy of any application? No. The Home Use Program only permits eligible employees to purchase a single license of either Office Professional Plus 2013 or Office for Mac 2011. Will tax be charged on Home Use Program orders? Yes. The applicable country, state or provincial tax or VAT will be applied to the order. This may include tax on shipping. In some countries you may also have a tax liability for which you will be financially responsible.

How long will the delivery of my order take? Software downloads are immediate. For back-up DVDs, it depends upon where the product is being shipped. For North America, Europe, the Middle East and Africa, the order will usually ship within 5-7 business days after your order is processed. For Asia Pacific, Japan, and Latin America, the product will usually ship within 21 days after the order is processed.

Can I buy older versions of Home Use Program licensed software? No. Only Microsoft® Office Professional Plus 2013, Project Standard 2013 and Visio Standard 2013 for Windows-based PCs, as well as Office 2011 for Mac are available through this program.

Why can’t I order a different Microsoft application through the Home Use Program? The Home Use Program only includes Microsoft® Office products for which GM has licenses with active Software Assurance.

What if an employee quits or is terminated? The temporary license offered through the Home Use Program software is valid as long as an employee maintains current employment, and GM maintains its Software Assurance coverage with Microsoft. If an employee leaves the company or is terminated, their license terminates, and they should discontinue use of the software. Microsoft does require that GM limit the Home Use Program access to eligible employees, and to inform employees of when they should discontinue use of the Home Use Program software in connection with a lapse in SA coverage or employment termination.

Does Microsoft provide any technical support to employees for the Home Use Program? Microsoft provides setup and installation support for the Home Use Program software, similar to what they would receive when purchasing Microsoft applications through a retail store.

SOFTWARE USE

Can my use of applications be monitored by Microsoft or GM? No, your Home Use Program software cannot be monitored.

Will I need to register the product to make it functional? Home Use Program software is subject to the same activation requirements as other commercially available Microsoft software.

When does the program end? What happens if I leave the company? Your license for Home Use Program software is valid as long as you maintain your current employment and GM maintains its Software Assurance coverage with Microsoft. If you leave the company, GM discontinues its Software Assurance coverage, or you are no longer a user of the licensed software as part of your employment, your license terminates and you should discontinue use of the software. GM will notify you if any of these conditions apply.

Will there be another fee to upgrade in the future? Users of Home Use Program software are entitled to the same free downloadable updates as other customers. When new product versions are available, qualified employees can upgrade for $11.00 (software download) in Canada

Will previous HUP customers have to uninstall the previous version of Microsoft Office they purchased from the HUP? Yes, removal of the previous version purchased through HUP is required to be compliant with the program terms and conditions. Can I copy this program for relatives or friends? No. The Home Use Program entitles each qualified employee to a single license of a qualifying Microsoft Office software program, to be installed on the employee’s home computer. Employees may not make additional copies of the software.

Can I buy more than one license? No. The Home Use Program entitles each qualified employee to one license for the covered Microsoft Office software.

Can I install the application on multiple computers? Yes, with restrictions. The Home Use Program now entitles each qualified employee to one license for the covered Microsoft software, that is able to be installed on one “primary” home PC and one “mobile” home device (e.g. Laptop).

Can the software obtained through the Home Use Program be given away or sold? No. The Home Use Program license and software extends only to the qualified employee, and may not be given away or sold.

Is the Home Use Program licensed software eligible for other rebate offers? No. Software purchased through the Microsoft Home Use Program may not be combined with any other promotions.

How new is the version available? The Home Use Program provides the latest commercially available version of Microsoft Office software.

Is it a fully-licensed product or is there an expiration date? There is no specific expiration date to the Home Use Program license. If you leave the company, GM discontinues its Software Assurance coverage, or you are no longer a user of the licensed software as part of your employment, your license terminates and you should discontinue use of the software. GM will notify you if any of these conditions apply.

What will happen to my documents created in older versions of Microsoft Office? Documents created in older versions of Microsoft Office generally can be opened and used in the current version of Microsoft Office.

SUPPORT AND MAINTENANCE

What support will be available and at what cost? Employees purchasing Home Use Program software are entitled to the same support options as other Microsoft customers purchasing software for home use, including free access to resources and newsgroups on the microsoft.com Web site, and pay-per-use e-mail and telephone support. See http://support.microsoft.com/ for details.

How do I get technical support on Home Use Program licensed software? You can find a tremendous amount of support information for Microsoft Office and the other software available from the Home Use Program at http://office.microsoft.com/ .

Another great starting point for support is the customized product support pages available at http://support.microsoft.com/find-solutions/more . Click on the application for which you’re seeking support.

If, after exploring self-support options you still need help, setup and installation support by telephone is provided for software acquired through the Home Use Program. Please refer to the support documentation included with your product for more information. What training is available? Go to http://www.microsoft.com/office and click on “support” and then “training” to see a range of free training resources. Your company may provide additional training resources including online and instructor-led courses.

What warranties are available? Please see the license agreement associated with your software for the specific warranties, if any. Home Use Program software is subject to the same warranties as the commercially available versions of Microsoft software.

Can I call the Microsoft helpdesk if I need help with the installation of the software? Microsoft provides one support incident for setup and installation with each license of Home Use Program software. Please refer to the support documentation included with your product for more information.

Do I have to pay again if my computer crashes or is reformatted, or will I be able to reinstall the originally purchased application? You can reinstall originally purchased software from your DVD media if your computer crashes or is reformatted. If you lose the key, you can log back in to “My Account” and click on “order history” to get your product key. However, we recommend you back-up the download upon receipt, if you have not purchased the back-up DVD. If you would like to purchase the DVD, please return to the Home Use Program site to purchase.

For all other questions regarding the Home Use Program: http://www.microsofthup.com/hupca/faq.aspx