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Out-Of-The-Box Meeting Places Unique Venues That Reawaken the ‘Wow’ PAGE 28 #MeToo at Golf & Spa Resorts From Cowboys to Breaking Records Getting Real in the Your Meetings From East to West Culture in Canada in Orlando Pacific Northwest PAGE 12 PAGE 16 PAGE 40 PAGE 48 PAGE 56 A COASTAL COMMUNICATIONS CORPORATION PUBLICATION JUNE 2018 VOL. 36 NO. 6 $12.00 Out-of-the-Box Meeting Places Unique Venues That Reawaken the ‘Wow’ PAGE 28 CLICK HERE TO Taking a Deep Dive Into Local Culture DOWNLOAD/VIEW Immersive International Incentive Travel TABLET VERSION PAGE 34 Credit: R. MabryCredit: Photography Attendees explore the Sonoma Serengeti at Hotel Tech Trends Safari West in Northern California. Revolutionizing the Guest Experience PAGE 22 ISSN 0739-1587 USPS 716-450 In This Issue VOLUME 36 NO. 6 JUNE 2018 FEATURES Golf & Spa Resorts Premier Properties Where Every Attendee 16 Can Find Something to Love By Christine Loomis Credit: Grand Hotel Marriott Grand Hotel Credit: Resort, Golf Club & Spa A perfect meeting break — the spa pool at Grand Hotel Marriott Hotel Tech Trends Resort, Golf Club & Spa, Point Clear, Alabama. PAGE 16 Revolutionizing the Guest Experience 22 By Derek Reveron Inspiring Spaces Memorable, Out-of-the-Box Meeting Places 28 By Maura Keller Taking a Deep Dive Into Local Culture Attendees Crave Authenticity in 34 International Travel Experiences By Christine Loomis DESTINATIONS O Canada! From Culture to Cowboys, this Welcoming and 40 Diverse Land Beckons U.S. Planners Northern Ireland Tourism Credit: By Cynthia Dial Guests don costumes for dinner in Winterfell Castle, home to HBO’s “Game of Thrones,” in Northern Ireland. PAGE 34 Orlando World-class Meetings Infrastructure Is a Powerful Draw 48 By Maura Keller Getting Real in the Pacific Northwest Natural Beauty and New Builds Set the Stage for 56 Magnificent Meetings in Seattle and Portland By David Swanson DEPARTMENTS Perspective 4 Publisher’s Message #MeToo at Your Meetings 12 By Sherry A. Marts, Ph.D. News & Notes 6 People on 7, 9 Tips & Trends Tourisme Rousseau/Quebec City Luc Credit: 66 the Move The Hôtel de Glace in Quebec City is entirely made of ice and snow — the perfect setting to have a unique winter event. PAGE 40 10 Snapshots TheMeetingMagazines.com • Corporate & Incentive Travel • June 2018 3 Publisher’s Message A COASTAL COMMUNICATIONS CORPORATION PUBLICATION Reawaken the ‘Wow’ PUBLISHER/EDITOR-IN-CHIEF Harvey Grotsky Having just returned from MPI’s World Education Congress (WEC18) in India- [email protected] napolis, I feel a renewed sense of appreciation for the power of the event experi- BRIDGE SUITE OFFER ence to reawaken the “wow” in all of us. I was overcome by just how fabulous the CREATIVE DIRECTOR Mitch D. Miller places and people of Indy really are. The opening night celebration in White River [email protected] The Best View At Atlantis Could Be Yours State Park, America’s only cultural urban state park, was an event for the senses, MANAGING EDITOR with music by the amazing a cappella group Straight No Chaser — originating Susan S. Gregg from Indiana University — savory tastings from Indy’s culinary hotspots, creative [email protected] activation stations, and many happy sightings of industry friends and colleagues EDITORIAL COORDINATOR against the beautiful backdrop of the Indianapolis Miriam Laing skyline. I had lunch on the field at Lucas Oil Stadium [email protected] and joined the block party at Monument Circle. Fi- CONTRIBUTING EDITORS nally, how much more memorable can it get than a Sophia Bennett Ron Bernthal closing night celebration at the famed Indianapolis John Buchanan Sara Churchville Motor Speedway, where you can take a lap around Cynthia Dial “the Greatest Race Course in the World” with a pro- Maura Keller Christine Loomis fessional driver, “Kiss the Bricks” and stand on Vic- Derek Reveron tory Podium! Even education sessions were moved Mark Rowh Patrick Simms out of the classrooms and into experiential WEC Vil- David Swanson lages, which featured interactive environments to PRESIDENT & CEO spark engagement and innovation. Turn to page 10 Harvey Grotsky to see some WEC18 snapshots. As all of this illustrates, meetings are critical ve- VICE PRESIDENT OF OPERATIONS David Middlebrook hicles for reigniting the passion and inspiration we need to do our best work day [email protected] after day. And unique venues, like those in Indy and beyond, can be the catalyst. ADVERTISING SALES OFFICES In “Inspiring Spaces” on page 28, we showcase a broad range of memorable off- 2700 N. Military Trail, Suite 120 site gems, starting with Safari West (pictured on our cover) in Northern California. Boca Raton, FL 33431-6394 561-989-0600 Fax: 561-989-9509 Safari West was just the sort of out-of-the-box venue planner Brenda Alvarez was [email protected] looking for to shake up her company’s leadership and teambuilding meeting. MIDWEST STATES “Being able to listen to wildlife in the evening is something you don’t normally Bob Mitchell discuss as part of a ‘leadership meeting’ so that was definitely a unique perk for 630-541-3388 • Mobile: 630-235-0126 the team,” Alvarez relates. Maria Geller, meeting and event manager at Special D [email protected] Events, sums it up: “Events are all about the experience and are becoming more Corporate & Incentive Travel (USPS 716-450) is published monthly by Coastal Communications Corporation, 2700 North Military innovative each year, so shouldn’t the spaces we hold them in reflect this change? Trail — Suite 120, Boca Raton, FL 33431-6394; 561-989-0600. Single copies $12.00 U.S.A. only. Yearly subscription price is $125.00 in Traditional venues are becoming stale and clients are searching for venues that the U.S.A.; Canada and foreign is $165.00. Back copies $14.00 allow for more creativity and provide attendees with an ‘out-of-the-box’ experi- U.S.A. only. Distributed without charge to qualified personnel. Periodicals Postage Paid at Boca Raton, FL, and additional mailing ence they aren’t expecting.” offices. POSTMASTER: Please send address changes to Corporate & Incentive Travel, 2700 North Military Trail — Suite 120, Boca This issue features many more ways to reawaken the wow, from international Raton, FL 33431-6394. Nothing contained in this publication shall constitute an endorsement by Coastal Communications cultural immersion excursions on page 34 to the experiential destinations of Can- Corporation (Corporate & Incentive Travel), and the publication ada, page 40, Orlando, page 48 and the Pacific Northwest, page 56. disclaims any liability with respect to the use of or reliance on any such information. The information contained in this publication is in no way to be construed as a recommendation by C&IT of any industry standard, or as a recommendation of any kind to be adopted, by or to be binding upon, any corporate/incentive travel planner or agent. Reproduction of any portion of this publication by any means is strictly forbidden. Editorial contributions must MeetingsAtAtlantis.com be accompanied by return postage and will be handled with reasonable care. However, the publisher assumes no responsibility for return of unsolicited photographs or manuscripts. Subscribers: 1.800.722.2449 Send subscription inquiries and address changes to: Circulation Harvey Grotsky Department, Corporate & Incentive Travel, 2700 North Military Publisher Trail — Suite 120, Boca Raton, FL 33431-6394. Provide old and new addresses including zip codes. Enclose address label from most recent issue and please allow five weeks for the change to become Group Bridge Suite Offer Terms and Conditions: effective. Printed in U.S.A. © 2018 Book a new group at Atlantis, Paradise Island, with a minimum of 1,500 room nights for arrival between now and December 31, 2019 and group will receive one complimentary upgrade to the iconic Bridge Suite including 24 hour Butler Service available throughout the stay. Contract must be signed by June 30, 2018. Applicable to new groups only. Offer is subject to availability and blackout dates and can be pulled at any time. Offer is not combinable with any other offers. See full details at www.meetingsatatlantis.com. 4 June 2018 • Corporate & Incentive Travel • TheMeetingMagazines.com New Orleans CVB PCMA Names 2018 News & Notes Rebrands as New Global Meetings Executive of the Year Tips & Trends Orleans & Company FRANKFURT, GERMANY — Ben Sea Island Launches New NEW ORLEANS, LA — The New Goedegebuure was named PCMA’s SITE Launches New Orleans Convention and Visitors Bureau 2018 Global Executive of the Year at Classic-Yacht Experience (NOCVB) has been rebranded and is the IMEX Gala Certification Program now officially known as New Orleans & Dinner for his By Pádraic Gilligan, Chief Marketing Officer, SITE Company. The former CVB led the de- three decades Way back in the 1980s, Society for Incentive Travel Excellence (SITE) velopment of the city’s multibillion-dollar of generosity created the Certified Incentive Travel Executive (CITE) designation as a convention and meetings business, and passion for means to recognize incentive travel professionals whose knowledge of the grew the visitation of leisure visitors to the business industry was uncommonly deep and wide, who had conducted personal unprecedented levels and played a key events industry. research into niche aspects of the industry and who had C-suite level im- role in New Orleans’ ascendance as the Goedegebuure mersion in the industry. world’s greatest sports championship is global general Then, in 2013, SITE launched the Certified Incentive Specialist (CIS) destination. New Orleans & Company GOEDEGEBUURE manager — EMEA certification as an entry-level program designed to provide incentive travel will focus in its new iteration not only on for Maritz Global Events. He was professionals with the elements and rudiments of the trade and accelerate growing the cultural economy and hos- honored by Sherrif Karamat, presi- their on-boarding into the industry.
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