DOCSLIB.ORG

Case Study of Airtel Money

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Case Study of Airtel Money MAKERERE UNIVERSITY AN EVALUATION OF CONSUMER SKEPTICISM TOWARDS MOBILE BANKING PRODUCTS: CASE STUDY OF AIRTEL MONEY BY NALUMANSI LILLIAN A RESEARCH PROJECT REPORT SUBMITTED TO THE COLLEGE OF BUSINESS AND MANAGEMENT SCIENCES IN PARTIAL FULFILMENT FOR THE AWARD OF THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION OF MAKERERE UNIVERSITY December 2014 DECLARATION I, NALUMANSI LILLIAN, declare that the work presented in this research project is my original work. It has never been presented to any other University or Institution of higher learning for the award of any academic qualification. Signature:……………………………Date............................ i | L illian 2014 APPROVAL This is to certify that this research report has been submitted for examination with our approval as University supervisor. Signature:…………………………….. Date: ……………………. Dr.Turyakira Peter (Supervisor) ii | L illian 2014 DEDICATION I dedicate this thesis to my family for the support it has given me to where I am today and my Boss for knowing that there is someone out there who looks out for you. iii | L illian 2014 ACKNOWLEDGMENT My greatest gratitude to the Director Vine Pharmaceuticals ltd. and staff who have supported me throughout my education. This has given me the opportunity to grow professionally and personally. To all my colleagues (MBA CLASS 2012) who have shared their knowledge, opinions and experiences, without your encouragement and support, I would not have been able to go this far. Special thanks to Mark Rujumba, Stephen Omojong and Mutimba Isaiah for all the endless efforts and support. I will forever be indebted to my supervisor Dr. Turyakira Peter - with his intelligent insightful feedback that has skilfully guided me in my work and has been of valuable input and inspiration. Recognition to the Mobile money operators I interviewed, for the time and access to your places of work, simultaneously greeting me with warmth and making me feel genuinely welcome. To my family, thank you for the unconditional love and belief in me. “THANK YOU FOR EVERYTHING”, you have made me a better person. iv | L illian 2014 TABLE OF CONTENTS Page DECLARATION------------------------------------------------------------------------------------------------------------ I APPROVAL ----------------------------------------------------------------------------------------------------------------- II DEDICATION --------------------------------------------------------------------------------------------------------------III ACKNOWLEDGMENT------------------------------------------------------------------------------------------------ IV TABLE OF CONTENTS ---------------------------------------------------------------------------------------- V LIST OF TABLES -------------------------------------------------------------------------------- VII LIST OF FIGURES ---------------------------------------------------------------------------- VIII ABSTRACT ---------------------------------------------------------------------------------------------------------------- IX CHAPTER ONE ----------------------------------------------------------------------------------------------------------- 1 1.0 INTRODUCTION --------------------------------------------------------------------------------------------------- 1 1.1 BACKGROUND TO THE STUDY ----------------------------------------------------------------------------- 1 1.2 STATEMENT OF THE PROBLEM ---------------------------------------------------------------------------- 2 1.3 PURPOSE OF THE STUDY -------------------------------------------------------------------------------------- 3 1.4 SPECIFIC OBJECTIVES ------------------------------------------------------------------------------------------ 3 1.5 RESEARCH QUESTIONS ---------------------------------------------------------------------------------------- 3 1.6 SCOPE OF THE STUDY ------------------------------------------------------------------------------------------ 3 1.6.1 SUBJECT SCOPE ------------------------------------------------------------------------------------------------ 3 1.6.2 GEOGRAPHICAL SCOPE ------------------------------------------------------------------------------------- 3 1.7 SIGNIFICANCE OF THE STUDY------------------------------------------------------------------------------ 3 CHAPTER TWO ---------------------------------------------------------------------------------------------------------- 5 2.0 LITERATURE REVIEW ---------------------------------------------------------------------------------------- 5 2.1 INTRODUCTION --------------------------------------------------------------------------------------------------- 5 2.1 CONSUMERS’ ATTITUDES TOWARDS USING MONEY PRODUCTS -------------------------- 5 2.2 THE ROLE OF CONSUMER SKEPTICISM IN INFLUENCING USAGE OF MOBILE BANKING PRODUCTS -------------------------------------------------------------------------------------------------- 7 2.3 STRATEGIES TO IMPROVE USAGE OF MOBILE MONEY PRODUCTS ------------------------ 8 2.4 SUMMARY OF LITERATURE REVIEW ------------------------------------------------------------------- 10 CHAPTER THREE ------------------------------------------------------------------------------------------------------ 12 3.0 METHODOLOGY ------------------------------------------------------------------------------------------------ 12 3.1 INTRODUCTION -------------------------------------------------------------------------------------------------- 12 3.2 RESEARCH DESIGN --------------------------------------------------------------------------------------------- 12 3.3 STUDY POPULATION ------------------------------------------------------------------------------------------- 12 3.4 SAMPLE SIZE ------------------------------------------------------------------------------------------------------ 13 3.5. SAMPLING TECHNIQUES AND PROCEDURES ------------------------------------------------------ 13 3.6 DATA SOURCES AND COLLECTION METHODS ----------------------------------------------------- 14 3.6.1 DATA SOURCES ------------------------------------------------------------------------------------------------ 14 3.6.2 DATA COLLECTION TOOLS ------------------------------------------------------------------------------- 14 v | L illian 2014 3.7 VALIDITY AND RELIABILITY OF DATA ---------------------------------------------------------------- 14 3.8 DATA PROCESSING AND ANALYSIS -------------------------------------------------------------------- 15 CHAPTER FOUR -------------------------------------------------------------------------------------------------------- 17 4.0 PRESENTATION, INTERPRETATION AND DISCUSSION OF RESEARCH FINDINGS ------------------------------------------------------------------------------------------------------------------ 17 4.1 INTRODUCTION ------------------------------------------------------------------------------------------------- 17 4.2 DEMOGRAPHIC CHARACTERISTICS OF THE RESPONDENTS --------------------------- 17 4.2.1 AGE RANGE ------------------------------------------------------------------------------------------------------ 17 4.2.2 GENDER ----------------------------------------------------------------------------------------------------------- 19 4.2.3 LEVEL OF EDUCATIONAL ATTAINMENT ----------------------------------------------------------- 20 4.2.4 WORKING EXPERIENCE ------------------------------------------------------------------------------------ 22 4.2.5 THE RELATIVE COST OF MOBILE MONEY TRANSACTIONS ---------------------------------- 22 4.3 CONSUMERS’ ATTITUDES TOWARDS USING AIRTEL MONEY IN UGANDA. ------ 24 4.3.1 MARKET SHARE OF MOBILE MONEY SERVICES ------------------------------------------------ 24 4.3.1.1 WHY MTN DOMINATES THE MOBILE MONEY MARKET ------------------------------------- 25 4.3.2 TELECOM MARKET SHARE IN THE VOICE MARKET --------------------------------------------- 28 4.3.3 TELECOM MARKET SHARE IN THE DATA MARKET ---------------------------------------------- 33 4.3.4 REASON FOR CHOICE OF ORANGE DATA SERVICES ------------------------------------------ 34 4.4 THE ROLE OF CONSUMER SCEPTICISM INFLUENCING USAGE OF MOBILE BANKING PRODUCTS ------------------------------------------------------------------------------------------------ 35 4.4.1 SCEPTICISM TOWARDS MOBILE BANKING PRODUCTS -------------------------------------- 36 4.5 STRATEGIES TO IMPROVE USAGE OF AIRTEL MOBILE PRODUCTS IN UGANDA 38 4.5.1 RECOMMENDED STRATEGIES FOR IMPROVING USE OF MOBILE MONEY ---------- 38 CHAPTER FIVE --------------------------------------------------------------------------------------------------------- 41 5.0 SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS -------------- 41 5.1 INTRODUCTION ------------------------------------------------------------------------------------------------- 41 5.2 SUMMARY OF STUDY FINDINGS ------------------------------------------------------------------------ 41 5.3 CONCLUSIONS --------------------------------------------------------------------------------------------------- 43 5.4 RECOMMENDATIONS ---------------------------------------------------------------------------------------- 43 5.5 AREAS FOR FURTHER RESEARCH: ------------------------------------------------------------------- 43 REFERENCES ------------------------------------------------------------------------------------------------------------ 45 APPENDIX 1: THE QUESTIONNAIRE ------------------------------------------------------------------------- 48 APPENDIX 2: THE INTERVIEW GUIDE ---------------------------------------------------------------------- 50
Load more

Recommended publications
  • Isp Interconnectivity in Uganda
    1 MAKERERE UNIVERSITY ISP INTERCONNECTIVITY IN UGANDA Namuddu Caroline 14/U/12191/PS and Matovu Ronald/ 14/U/123456 A proposal submitted in partial fulfilment of the requirements for the award of Degree of Bachelor of Science in Computer Engineering of the College of Engineering, Design, Art and Technology, Makerere University. Date of Submission: May, 2018 2 3 Dedication This project is dedicated to my parents, Mr. and Mrs. Mugerwa for the staunch and stern provision they have made to and for me through the years. For the hope they have in me and the dreams I hold, for the encouragement and correction they have given me. 4 Acknowledgement It is with deepest gratitude that I appreciate the unwaveringly supportive efforts made by my supervisor, Eng. Diarmuid O’ Briain, and my co-supervisor Mr. Jonathan Serugunda who offered all form of consultation in my endeavours with this research project. I would like to greatly thank Ronald Matovu my project partner a student of Computer Engineering at Makerere University, for the unconditional help and assistance he offered during the entire project. I would still like to thank netlabsUG Research Centre for all the assistance they offered in terms of equipment, that enabled us build our testbed and providing us with same to effectively carry out our research for project. Unimaginable thanks to my parents for the moral, financial and emotional support they have given through the four years. I would like to thank and appreciate all the lecturers I have gladly had the honour of being taught by. I would like to thank God for the precious gift of life and strength.
    [Show full text]
  • A Mediator of Relationship Marketing and Customer Loyalty
    A Service of Leibniz-Informationszentrum econstor Wirtschaft Leibniz Information Centre Make Your Publications Visible. zbw for Economics Ngoma, Muhammed; Ntale, Peter Dithan Article Word of mouth communication: A mediator of relationship marketing and customer loyalty Cogent Business & Management Provided in Cooperation with: Taylor & Francis Group Suggested Citation: Ngoma, Muhammed; Ntale, Peter Dithan (2019) : Word of mouth communication: A mediator of relationship marketing and customer loyalty, Cogent Business & Management, ISSN 2331-1975, Taylor & Francis, Abingdon, Vol. 6, pp. 1-20, http://dx.doi.org/10.1080/23311975.2019.1580123 This Version is available at: http://hdl.handle.net/10419/206161 Standard-Nutzungsbedingungen: Terms of use: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Documents in EconStor may be saved and copied for your Zwecken und zum Privatgebrauch gespeichert und kopiert werden. personal and scholarly purposes. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle You are not to copy documents for public or commercial Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich purposes, to exhibit the documents publicly, to make them machen, vertreiben oder anderweitig nutzen. publicly available on the internet, or to distribute or otherwise use the documents in public. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, If the documents have been made available under an Open gelten abweichend von
    [Show full text]
  • Uganda-Investment-Guide-2.Pdf
    INVESTMENT GUIDE 2016/2017 ALGERIA BOTSWANA ETHIOPIA GUINEA KENYA MADAGASCAR MALAWI MAURITIUS MOROCCO MOZAMBIQUE NIGERIA RWANDA SUDAN TANZANIA UGANDA ZAMBIA ABOUT ALN ALN is an alliance of independent top firms are committed to working together tier African law firms. It is the largest and to provide extensive coverage and on- only grouping of its kind in Africa, with the-ground experience. The network has close working relationships across its consistently been ranked Band 1 in the members and an established network of Leading Regional Law Firm Networks Best Friends across the continent. ALN’s category, by Chambers Global. ALN IN UGANDA ALN Member Firm: MMAKS Advocates MMAKS Advocates has a strong foothold and client satisfaction. in the Ugandan legal industry and a MMAKS advises national and well-earned reputation in Corporate international businesses in banking and Commercial Law. As one of the and finance, real estate, mergers largest law firms in Uganda, MMAKS and acquisitions, capital markets, Advocates is committed to delivering employment and intellectual property. practical and quality legal services with International legal directories such professionalism and integrity. The firm as Chambers Global and IFLR 1000 adopts a proactive approach to high all regard the firm as a top tier firm. quality, timely and efficient legal services. Chambers Global 2016 ranks the firm MMAKS Advocates prides itself on its Band 1 in Uganda. policy of open communication, teamwork “Investors in Uganda benefit from the government’s favourable trade
    [Show full text]
  • Uganda Commercial Guide
    Uganda Table of Contents Doing Business in Uganda ____________________________ 7 Market Overview ___________________________________ 7 Market Challenges __________________________________ 9 Market Opportunities ________________________________ 10 Market Entry Strategy ________________________________ 12 Political Environment _____________________________ 14 Selling US Products & Services ________________________ 16 Using an Agent to Sell US Products and Services _________________ 16 Establishing an Office ________________________________ 16 Franchising ______________________________________ 16 Direct Marketing ___________________________________ 17 Joint Ventures/Licensing ______________________________ 17 Selling to the Government ______________________________ 17 Distribution & Sales Channels____________________________ 18 Express Delivery ___________________________________ 18 Selling Factors & Techniques ____________________________ 18 eCommerce ______________________________________ 19 Overview ____________________________________________ 19 Current Market Trends ___________________________________ 19 Domestic eCommerce (B2C) ________________________________ 19 Cross-Border eCommerce __________________________________ 19 B2B eCommerce _______________________________________ 20 eCommerce Services _____________________________________ 20 eCommerce Intellectual Property Rights _________________________ 20 Popular eCommerce Sites __________________________________ 20 Online Payment________________________________________ 22 Mobile eCommerce
    [Show full text]
  • Uganda Must #Keepiton During the Upcoming General Election Re
    January 11, 2021 #KeepItOn: Uganda must #KeepItOn during the upcoming general election Re: Internet access will ensure increased participation and transparency in Uganda’s presidential elections Your Excellency Yoweri Tibuhaburwa Kaguta Museveni, President of the ​ ​ ​ ​ United Republic of Uganda CC: General Haji Abubaker Jeje Odongo, Minister of Internal Affairs; ​ ​ Judith Nabakooba, Minister of Information ICT and Communications; Irene Kaggwa Sewankambo, Ag. Executive Director Uganda Communications Commission (UCC); Sam Kahamba Kutesa, Minister of Foreign Affairs; Hatwib Mugasa, Executive Director National Information Technology Authority — Uganda (NITA-U); Wim Vanhellepute, Chief Executive Officer (CEO) MTN Uganda; Tom Gutjahr, Managing Director Bharti Airtel; Ruth Sebatindira, Administrator Uganda Telecom Limited; Ziad Daoud, Chief Executive Officer Africell Uganda; Ahmad Farroukh, Group Chief Executive Officer Smile Communications; and Abdellatif Bouziani, Chief Executive Officer Smart Telecom Limited We, the undersigned organizations and members of the #KeepItOn coalition1 — a global network that ​ unites over 220 organizations from 99 countries that work to end internet shutdowns globally — write to urgently appeal to you, President Yoweri Tibuhaburwa Kaguta Museveni, to ensure that ​ ​ ​ ​ ​ mobile money and social media platforms, the internet, and all other communication channels are open, secure, and accessible throughout the election period in the Republic of Uganda and thereafter. The internet and digital communications
    [Show full text]
  • CGAP Smallholder Household Surveys
    CGAP Smallholder Household Surveys User Guide to the Data Set for Uganda, 2015 February 2016 Contents Background information .................................................................................................................. 1 CGAP and financial inclusion for smallholder households............................................................... 1 Definition and focus of the sample in the survey ............................................................................ 3 Sample design .................................................................................................................................. 5 Sampling frame ................................................................................................................... 6 Sample allocation and selection ......................................................................................... 6 Household listing ................................................................................................................ 7 Sampling weights ................................................................................................................ 7 Sampling errors ................................................................................................................... 8 Questionnaire .................................................................................................................................. 9 Overview of the questionnaire and its three parts ............................................................. 9 Fieldwork
    [Show full text]
  • Court Case Administration System
    Court Case Administration System THE REPUBLIC OF UGANDA IN THE HIGH COURT OF UGANDA(HCT) AT KAMPALA COMMERCIAL REGISTRY CAUSELIST FOR THE SITTINGS OF : 20‐06‐2016 to 24‐06‐2016 MONDAY, 20‐JUN‐2016 BEFORE:: HON. MR. JUSTICE BILLY KAINAMURA Time Case number Case Category Pares Claim Sing Type Posion Hearing ‐ PETERS NJUKI VS EQUITY BANK UNDER 1. 10:00 HCT‐00‐CC‐CS‐0189‐2011 Civil Suits DECLARATION, COSTS Defendant's U LTD HEARING case BEFORE:: HON. MR JUSTICE CHRISTOPHER MADRAMA Time Case number Case Category Pares Claim Sing Type Posion HEXAGON AGENCIES LTD VS Hearing ‐ USD 70,036, DAMAGES, INTEREST AND UNDER 1. 09:30 HCT‐00‐CC‐CS‐0282‐2014 Civil Suits MOGAS INTERNATIONAL (U) Plainff's COSTS HEARING LTD case SHS. 411,157,391.7, DECLARATION, DR. JAMES AKAMPUMUZA VS Scheduling UNDER 2. 02:00 HCT‐00‐CC‐CS‐0181‐2012 Civil Suits S/DAMAGES , G/DAMAGES, E/DAMAGES, STANBIC BANK UGANDA LTD conference HEARING PERMANENT INJUCTION, COSTS JAMAL KENDO VS UMAR SHS. 496,287,797/‐, INTEREST, DAMAGES & Scheduling UNDER 3. 02:00 HCT‐00‐CC‐CS‐0590‐2014 Civil Suits RIZWAN & ANOTHER COSTS conference HEARING Hearing Miscellaneous KIBIBU ENGINEERING CO. LTD UNDER 4. 02:00 HCT‐00‐CC‐MA‐0372‐2016 EX PARTE JUDGMENT BE SET ASIDE, COSTS applicant's Applicaon & # OTHERS VS FANRONG LTD HEARING case Hearing Miscellaneous ALAN KIHANGIRE VS FANRONG UNDER 5. 02:30 HCT‐00‐CC‐MA‐0371‐2016 JUDGMENT & DECREE BE SET ASIDE, COSTS applicant's Applicaon LTD HEARING case BEFORE:: HON. LADY JUSTICE ANGLIN FLAVIA SENOGA Time Case number Case Category Pares Claim Sing Type Posion RUTAJENGWA ELISTARKO & DECLARATIONS, DAMAGES, INTEREST AND Hearing ‐ UNDER 1.
    [Show full text]
  • Designation of Tax Withholding Agents) Notice, 2018
    LEGAL NOTICES SUPPLEMENT No. 7 29th June, 2018. LEGAL NOTICES SUPPLEMENT to The Uganda Gazette No. 33, Volume CXI, dated 29th June, 2018. Printed by UPPC, Entebbe, by Order of the Government. Legal Notice No.12 of 2018. THE VALUE ADDED TAX ACT, CAP. 349. The Value Added Tax (Designation of Tax Withholding Agents) Notice, 2018. (Under section 5(2) of the Value Added Tax Act, Cap. 349) IN EXERCISE of the powers conferred upon the Minister responsible for finance by section 5(2) of the Value Added Tax Act, this Notice is issued this 29th day of June, 2018. 1. Title. This Notice may be cited as the Value Added Tax (Designation of Tax Withholding Agents) Notice, 2018. 2. Commencement. This Notice shall come into force on the 1st day of July, 2018. 3. Designation of persons as tax withholding agents. The persons specified in the Schedule to this Notice are designated as value added tax withholding agents for purposes of section 5(2) of the Value Added Tax Act. 1 SCHEDULE LIST OF DESIGNATED TAX WITHOLDING AGENTS Paragraph 3 DS/N TIN TAXPAYER NAME 1 1002736889 A CHANCE FOR CHILDREN 2 1001837868 A GLOBAL HEALTH CARE PUBLIC FOUNDATION 3 1000025632 A.K. OILS AND FATS (U) LIMITED 4 1000024648 A.K. PLASTICS (U) LTD. 5 1000029802 AAR HEALTH SERVICES (U) LIMITED 6 1000025839 ABACUS PARENTERAL DRUGS LIMITED 7 1000024265 ABC CAPITAL BANK LIMITED 8 1008665988 ABIA MEMORIAL TECHNICAL INSTITUTE 9 1002804430 ABIM HOSPITAL 10 1000059344 ABUBAKER TECHNICAL SERVICES AND GENERAL SUPP 11 1000527788 ACTION AFRICA HELP UGANDA 12 1000042267 ACTION AID INTERNATIONAL
    [Show full text]
  • 2016 Country Commercial Guide for US Companies
    Doing Business in Uganda: 2016 Country Commercial Guide for U.S. Companies INTERNATIONAL COPYRIGHT, U.S. & FOREIGN COMMERCIAL SERVICE AND U.S. DEPARTMENT OF STATE, 2016. ALL RIGHTS RESERVED OUTSIDE OF THE UNITED STATES. Table of Contents Doing Business in Uganda ______________________________________________________ 4 Market Overview __________________________________________________________________ 4 Market Challenges _________________________________________________________________ 5 Market Opportunities ______________________________________________________________ 6 Market Entry Strategy ______________________________________________________________ 7 Political Environment __________________________________________________________ 8 Political Environment _______________________________________________________________ 8 Selling US Products & Services ___________________________________________________ 8 Using an Agent to Sell US Products and Services _________________________________________ 8 Establishing an Office _______________________________________________________________ 8 Franchising _______________________________________________________________________ 8 Direct Marketing __________________________________________________________________ 8 Joint Ventures/Licensing ____________________________________________________________ 8 Selling to the Government ___________________________________________________________ 9 Distribution & Sales Channels ________________________________________________________ 9 Express Delivery ___________________________________________________________________
    [Show full text]
  • Mobile Coverage and Its Impact on Digital Financial Services Leon Perlman1 and Michael Wechsler2
    Mobile Coverage and its Impact on Digital Financial Services Leon Perlman1 and Michael Wechsler2 ABSTRACT3 Digital Financial Services (DFS) is a relatively recent mobile-centric financial inclusion innovation in developing countries. Using ubiquitous mobile phones as the means of service access, DFS provides the unbanked and underserved - many of whom live in rural areas - with access to basic financial services provided by banks and non- banks such as mobile network operators and third party DFS providers (DFSPs). With mobile phones as the primary access mechanism for services, access to DFS is highly dependent upon the degree and quality of mobile coverage offered by mobile network operators (MNOs). User interfaces (UIs) for access to DFS are mostly dependent on the type of mobile coverage available which in many cases in the developing world is via slower (narrowband) second generation (2G) GSM technology. Faster broadband third (3G) and fourth generation (4G) mobile coverage is available in most developing world countries, but is mostly limited to urban and peri-urban areas and along national road corridors. Our study finds that the type of mobile coverage provided has a significant effect on the DFS UI and type of mobile phone that can be used for DFS access. Feature phones and Unstructured Supplementary Service Data (USSD) transactions continue to be the choice for the vast majority of (mobile money) users. Faster mobile broadband technologies are optimal for smartphone use – or hybrid smartphones in feature phone format - which
    [Show full text]
  • Information on Uganda.Pdf
    ABOUT UGANDA HISTORY Uganda, popularly known as the ‘The Pearl of Africa’ is located in East Africa and lies astride the equator. It is a land-locked country bordered by Kenya in the East, Tanzania in the South, Rwanda in the Southwest, Democratic Republic of Congo in the West and Sudan in the North. The southern part of the country includes a substantial portion of Lake Victoria, shared with Kenya and Tanzania, situating the country in the African Great Lakes region. Uganda also lies within the Nile basin, and has a varied but generally equatorial climate. Uganda takes its name from the Buganda kingdom, which encompasses a large portion of the south of the country including the capital Kampala. GENERAL FACTS Time Zone GTM+3 Currency Uganda Shilling (UGX) Exchange Rate USD 1= 2,700 UGX Official Languages English & Swahili Electricity 220 – 240 V AC, Three pin plug Religion Predominantly Christian Mobile Operators MTN, Airtel, Uganda Telecom, Orange, Smile, Sure, K2 Telecom International Dialling Code +256 plus code number, followed by 6 digit local number Fire and Police 999 and 112 Visa Valid passport and visa (acquired at point of entry) POPULATION The current estimated population of Uganda is 35 million. Uganda has a very young population, with a median age of 15 years. Uganda is home to many different ethnic groups, none of whom forms a majority of the population. The population of Uganda consists of: Baganda 16.9%, Banyakole 9.5%, Basoga 8.4%, Bakiga 6.9%, Iteso 6.4%, Langi 6.1%, Acholi 4.7%, Bagisu 4.6%, Lugbara 4.2%, Banyoro 2.7%, other 29.6% There are around 20,000 White residents in Uganda.
    [Show full text]
  • EAC Financial Inclusion Stakeholder Mapping
    EAC Financial Inclusion Stakeholder Mapping REPORT JANUARY - 2020 Supported by the: 1 Acknowledgements This report was produced by FinTechStage and Canela Consulting (our research partners). Contributors included Dr. Erin Taylor, Dr. Whitney Easton and Luis Carlos Serna Prati. Ariadne Plaitakis contributed material on regulation. Data analysis was carried out by Mariela Atannasova and Gawain Lynch. Infographics were produced by Ana Subtil, Mariela Atanassova and Whitney Easton. We would like to thank the Bill and Melinda Gates Foundation for their active support of the programme and the broad access to research material on Financial Inclusion. Lazaro Campos Co-Founder, FinTechStage January 2020 2 EAC FINANCIAL INCLUSION STAKEHOLDER MAPPING - REPORT EXECUTIVE SUMMARY The East African Community (EAC), a regional economic community, is often presented as a model of financial inclusion in Africa. Over the past few years, we have seen tremendous improvement across the region, but much remains to be done. The purpose of this body of work is to understand the state of financial inclusion across the EAC and identify how to advance. The first step is to map the financial inclusion landscape to identify stakeholders, gaps, and areas for intervention. We carried out data collection and network mapping for all six EAC Member States. In this report we identify: • All stakeholders who are working on financial inclusion issues in the EAC, including the financial sector, mobile network operators (MNOs), mobile money operators (MMOs), microfinance institutions
    [Show full text]