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DAS Annual Report FY 2019

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DAS Annual Report FY 2019 Department of Administrative Services Mike DeWine, Governor Jon Husted, Lt. Governor Matt Damschroder, Director $ 2019 Fiscal Year Annual Report Ohio Department of Administrative Services Fiscal Year 2019 Annual Report 2 3 2019 Fiscal Year Ohio Department of Annual Report Administrative Services July 1, 2018 - June 30, 2019 MESSAGE FROM DAS DIRECTOR: On behalf of the employees of the Ohio Department of Administrative Services, I am Mike DeWine Jon Husted Table of Contents pleased to present this report highlighting many of our agency’s major accomplishments Governor Lt. Governor for Fiscal Year 2019. Director's Message . 3 Governor Mike DeWine has challenged us to provide a positive experience that meets the needs of our customer agencies and Ohio citizens, while pursuing innovation and DAS Overview . 4 keeping costs in check. Our team of dedicated professionals is doing that by delivering Human Capital and Planning . 6 quality service through our wide range of programs. General Services Division . 8 Thank you for taking time to learn about some of our team’s services and accomplishments. Office of Information Technology . 9 To learn more about DAS and all we do, please visit our website at das.ohio.gov. Matt Damschroder Matt Whatley Agency Operations . 10 Director Senior Assistant Please contact me or any member of the DAS team with feedback or questions. We are Director continually seeking ways to improve and appreciate your input. Fiscal Year Spending . 11 Sincerely, Matthew M. Damschroder, Director 800 DAS Employees Ervan Rodgers Craig Forbes State Chief Chief of Staff Information Officer/ Assistant Director 60+ DAS Programs Beverly Martin Greg Vergamini Deputy Director, Deputy Director, Agency Operations Human Capital and Planning $736.8M DAS FY19 Spending $ Ohio Department of Administrative Services Fiscal Year 2019 Annual Report Ohio Department of Administrative Services Fiscal Year 2019 Annual Report 4 5 DAS Overview OFFICE OF RISK OFFICE OF STATE STATE AND FEDERAL OFFICE OF FLEET OFFICE OF PROPERTIES OFFICE OF OFFICE OF MANAGEMENT PRINTING AND MAIL SURPLUS SERVICES MANAGEMENT AND FACILITIES REAL ESTATE AND PROCUREMENT Administers all property SERVICES Facilitates the recycling Provides State agencies Manages the State's PLANNING SERVICES and casualty self- Provides printing and of property within with comprehensive largest and most complex Provides State entities Assists State agencies and insurance and commercial mail services for government and attaining motor vehicle buildings. with diverse services political subdivisions with insurance programs State agencies. maximum return management services. related to office space and the procurement of for State agencies. on investment. real estate needs. supplies and services. General Services Division EQUAL OPPORTUNITY OFFICE OF BENEFITS HUMAN RESOURCES OFFICE OF TALENT LEANOHIO OFFICE OF COLLECTIVE DIVISION ADMINISTRATION DIVISION MANAGEMENT Leads and supports BARGAINING Human Helps ensure equal SERVICES Assists State agencies in Provides assistance efforts to make State Serves as the principal opportunity to and fair Provides high quality, conducting their human regarding classification, government services labor relations Capital treatment in government cost-effective benefits for resources functions. compensation, perfor- simpler, faster, better, and representative for the contracting and State State employees and their mance management, less costly. State and develops and employment. dependents. talent acquisition, and HR policy. learning and professional Agency Planning development. Operations Office of 9 -1-1 Information Technology OFFICE OF THE STATE INVESTMENT AND INFRASTRUCTURE ENTERPRISE SHARED OFFICE OF OHIO 9-1-1 PROGRAM CHIEF INFORMATION GOVERNANCE SERVICES DIVISION SOLUTIONS INFORMATION OFFICE OFFICER DIVISION Operates the IT Coordinates strategies for SECURITY AND Coordinates and Leads the DAS Provides IT policy infrastructure for the State, delivery of government PRIVACY facilitates communication Office of Information and standards, which includes hardware, information and services Manages enterprise concerning 9-1-1 issues Technology. investment planning and software, and electronically. efforts for information among State, federal, management, and telecommunications. assurance, security, regional, and local 9-1-1 The Ohio Department of research and project privacy, and risk officials. Administrative Services is support services. for the State. the hub of State government. We work behind the scenes to deliver innovative services and $ solutions that support the operation of state agencies, boards, and commissions. OFFICE OF OFFICE OF EMPLOYEE OFFICE OF FINANCE OFFICE OF LEGAL OFFICE OF CENTRAL SERVICE COMMUNICATIONS SERVICES Provides budget, fiscal, SERVICES LEGISLATIVE AFFAIRS AGENCY Provides a wide array Provides personnel, financial reporting, asset Provides services to Monitors legislation and Provides fiscal and human of internal and external payroll, and other human management, finance advance and protect the engages with legislators resources services for communications services. resources services. policy, and compliance and legal responsibilities and and other stakeholders. boards and commissions. audit management. rights of DAS. Ohio Department of Administrative Services Fiscal Year 2019 Annual Report Ohio Department of Administrative Services Fiscal Year 2019 Annual Report 6 7 OCB accomplishments for Fiscal Year 2019 included: Human Capital and Planning • Reaching agreement on behalf of the State of Ohio for the 2018- 2021 collective bargaining term with four unions representing State employees. This includes the Service Employees Inter- national Union, District 1199, representing approximately 3,800 260+ employees; the Ohio State Troopers Association, representing days of approximately 1,700 employees; the Ohio Education Association, process REDUCING times State Council of Professional Educators, representing 499 40+ approximately 470 employees; and the Fraternal Order of Police, Applications 4 Reached PROJECTS Ohio Labor Council, representing approximately 530 employees. 1,016 UNIONS 750+ • Offering 21 training events to more than 700 exempt State Recertifications Agreement process personnel, obtaining an average satisfaction rate of 4.5 out of 5. steps The training events included OCB Academy, a certificate program offering comprehensive labor relations training to human resources professionals; OH Grievance system training; the Lead Ohio Labor Relations class; Ohio Civil Service Employees Association and District 1199 collective bargaining Human Capital and Planning consists of the Equal Diversity and Inclusion Roundtable which offered 57 State ex- • Moving approximately half of the State’s workforce to an online updates and training; and quarterly meetings. Kronos Workforce timekeeping system as part of an effort to Opportunity Division, Human Resources Division, ecutive and senior leaders an opportunity to discuss and engage in diversity and inclusion concepts. reduce the number of enterprise timekeeping systems and • Monitoring 4,730 grievances filed since July 1, 2018, for and Office of Collective Bargaining. associated operational costs. challenges to new contract language, trends, and resolutions. • Working with the Ohio Dr. Martin Luther King, Jr. Holiday In addition, the Office of Collective Bargaining coordinated • Completing more than 40 process improvement projects mediation and non-traditional and main-panel arbitration for The Equal Opportunity Division (EOD) implements and enforces Commission to present its 20th Annual Statewide MLK Oratorical Contest. Twenty-seven Ohio students presented original through the Office of LeanOhio and its network of Lean 1,220 grievances. Only 40 of the 103 grievances scheduled for the State’s Affirmative Action and Equal Employment Opportunity practitioners. This resulted in more than 260 days of reduced main panel arbitration have gone to hearing. All other grievances policies. The division also implements and monitors the State’s speeches inspired by the lessons and legacy of Dr. King on April 12, 2019. First-place finishers have been invited to speak at the start-to-finish process times and the elimination of more than scheduled for arbitration were settled or withdrawn prior to the procurement preference programs for eligible businesses owned 750 process steps. The Office of LeanOhio continues to further actual hearing date. by minorities, women, veterans, and socially and economically January 2020 Ohio Dr. Martin Luther King, Jr. Commemorative Celebration, also sponsored by the Commission. embed the “continuous improvement mindset” into State disadvantaged individuals. agency management and operations. During Fiscal Year 2019, • Beginning implementation of a telemediation pilot. Of the 20 LeanOhio trained 103 State employees through classroom cases that were heard via telemediation, 50% were resolved, EOD accomplishments for Fiscal Year 2019 included: The Human Resources Division (HRD) performs overall administration of the State’s human resources operations for training, and 392 employees completed LeanOhio training consistent with resolution rates of cases heard in person. through the State’s online training platform. The Office of Telemediation makes the process more convenient for Being on pace to exceed the MBE set-aside goal for goods and approximately 52,000 State of Ohio employees. This division • LeanOhio provided belt certification to 40 new State employee participants and
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