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Application of Santa Ana en Cleta

A. Profile of the Initiative Geographic Region Latin America and Caribbean Country/Region Name of City/Local Authority Santa Ana Organization Municipality of Santa Ana Title, Name and Position of Person(s) Leading the Initiative

Basic City Data Population size: 57,000 Population Growth Rate(%)23.00 Surface Area (sq.km): 6142.000 Population Density (people/sq.km): 895.900 GDP Per Capita (U.S.$): 11.631 GINI Index: 0.502 URL/Webpage of Your City: URL/Webpage of Your Initiative: Main source of prosperity (e.g. industry, trade, tourism, creative industry, etc.): Industry, financial capital, representation of international franchises

B. Title and Abstract For a large integrated initiative, please consider submitting up to three initiatives under the same title. For example, you may wish to submit under “Low-Carbon Urban Development for My City” an initiative on public transport, an initiative on energy efficiency in buildings, and an initiative on use of renewable energy. Title or Tagline of the Initiative Santa Ana en Cleta Sub-title Start date of the initiative 2018-01-01 Tentative End Date of the Initiative (if 2019-12-01 not yet completed) Social Economic Thematic Areas Environmental Others (Please specify): Sustainable Mobility

Abstract/Short description of the innovative initiative being submitted for Award.(150 words max)

Santa AnaenCleta is a project dedicated to the empowermentofAna'slocalpopulationbyteachingwomenhowtoridea bikeandhowtouseitasameansoftransport.Itsobjectiveistotransformthe mobility and road culture of 57,000 inhabitants. The project also contributes towardsanimprovedurbanenvironment,well-being,health,the recoveryofpublicspacesandtherighttousethecity,inasafe,respectfuland sustainable way.The first stage of the project is focused on women, as we are the main agents of change in our communities and allows the gradual inclusion of other sectors of the population. This isthefirststeponourwaytowardsthedevelopmentoftheActiveand Sustainable Mobility program for the city of Ana. We work together with the Mayor'sOffice, CityCouncil,Women'sCommissionandtheAccessibility Commission as well as the Sports and Recreation Committee. Currently over 100 women participated directly in the project,andover500peoplehave benefited indirectly through the program. The initial investment for the first stage of the project was 10,000 US dollars. By the end of this year we expect to expand the number of direct beneficiaries, 500 people and indirect beneficiaries 2000 people. The project Santa Ana en Cleta combines three specific areas: Empowerment of women, sustainable mobility and the strengthening of our communities which are all important components of UN’s Sustainable Development Goals (USDGs).

C. Background Information Describe the legislative or policy framework under which the initiative is taking place, for example, a public policy document at the central or local government level, a policy statement, a covenant, a compact or internationally recognized agreement including, for example, the Sustainable Development Goals, and/or the New Urban Agenda

We are work towards the UN’s Sustainable Development Goals (USDG’s). We are development what very few local governments are attending to from the Transit Law which in it’s latest version encourages municipalities to take action promoting and supporting the use of bicycles, active and non motorised mobility.A new law for mobility and cyclist safety, project 19548, will contribute towards local governments being able to invest more in projects and programs related to community’s active and sustainable mobility.

D. Summary of the Origins of the Initiative

Describe how the initiative came about and what challenges or issues of sustainable development it is meant to address using the following lead questions as your guide. (350 words max)

1. Describe briefly the reason(s) for undertaking the initiative including social, economic, political or cultural challenge(s) or issues confronting the city/region/community. Include where relevant number of people, enterprises or institutions affected. From the beginning of this administration in 2016 the Women’s Commission has appreciated that the municipality hadn’t been carrying out projects directed towards women in the community, unfortunately the activities organized be the “Women’s Office” had been directed internally to the collaborators of the municipality only. In 2016 Gabriela Cob, adviser to the Women’s Commission, had proposed to develop a project from within the Mayor’s and Vice-mayor’s office to improve mobility conditions in the county. The project focused on developing studies to identify the best strategies for designing a more inclusive mobility structure for pedestrians and cyclists as well as developing actions towards reducing the use of private vehicles and improve road safety in general.This proposal included education, participative processes in parallel with technical studies to intervene, decongest and pacify specific parts of the city. Santa Ana is a city that lacks infrastructure for pedestrians and cyclists in most of its roads, and lacks exclusive lanes for public transport. Although there is a lot of investment in infrastructure that must be done, we decided to start with a project focused on education and creation of tools for active mobility of women in the county. For reasons of gender, women, who mostly (around 80%) are dedicated to the care economy, must make multiple trips within their communities to meet all the reproductive needs and care of their families, this allows them to become agents of change in their communities and families. The Mayor's office allocated a small budget to develop a project that combines both needs, on the one hand an action aimed at positively impacting the lives of women in the county and on the other, transforming the mobility structure of the city. First of all, it was decided to work with women, leaders of the community, at least 75 women who could become agents of change in the community who then can indirectly affect around 300 to 500 people. With the continuity of this project this year, we want to impact more than 2,000 people in the community, both directly and indirectly.

2. Describe the goals of the initiative in terms of desired change or outcome and timeframe for achieving the change or outcome (for example, change in policy, strategy, business model, technology, means of implementation, financing arrangements, human development and empowerment, measuring and evaluating progress and impact, etc.). The objective of this project is to transform the mobility structure within the county of Santa Ana in a way that contributes to the reorganization of our public spaces and to create conditions of mobility, accessibility and pacification of our roads, in a healthy, convenient and safe way, minimizing costs for time lost due to traffic accidents, substantially reducing the carbon footprint, greater punctuality and independence from vehicular congestion. Some specific tools are the creation of safe and efficient common routes for cyclists; routes to go to the schools, colleges and public institutions within the county and develop, together with the private company, alternatives for their collaborators in their daily commute to and from work, educational centers and other strategic points within the county. In this way we want to implement a permanent Sustainable and Active Mobility Program that allows us to advance in the paradigm shift of mobility, in such a way that we prioritize people who walk, people who ride bicycles and those who use public transport . We want the population to reappropriate the public space, participate in reviewing and contributing to improve it constantly. We developed an electronic survey which allowed us to know that there is a motivation and need for improved active mobility infrastructure, signage, bicycle parking, adequate facilities in public spaces, there is also a great willingness to participate in activities and spaces promoted by the municipality and consent to use a shared bicycle system for people who do not have bicycles. We are involving actors on a national level, as well as cooperators and the private sector to contribute in generating a more robust outreach program for the entire community by the year 2019.

3. Describe whether the innovation involves any partnership (public-public, public-private, public- community, etc.) and if yes, who is or was the leading partner(s), the role they each played and whether other parties have benefited or are benefiting from your innovation and how? Involves various levels of public-public, public-private and public-community alliances. Our main allies at the public level are the Vice Ministry of Transport, who is supporting us in the accompaniment and development of an inclusive cycle infrastructure for next year. The other public actor that is important is the ICODER (Costa Rican Sports Institute) who are supporting us with economic resources to follow up on the actions for this year. On the part of the private company we are in the process of creating alliances, we have already strengthened some partnerships at specific and collaborative level, for example with the contribution of refreshments for the workshops given (Frutica and Jack´s). For the establishment of parking for bicycles and a public bike system we are starting a relationship with Kirebe and City Place, two real estate companies that are interested in collaborating with our initiative.

And with community organizations we have strengthened alliances to train different sectors of the population for the following months of 2018, taking into account senior citizens and children as well as following-up and strengthening to the work done with the women.

For technical training we are working with the UNDP (United Nations Development Program) to sensitize all municipal staff and especially those who work on issues related to transport and mobility of the county so that they can have a more integrated approach that allows the inclusion of all the people using the roads. Also, the support we receive from them will allow us to generate participatory design and involvement processes and training for the communities in these issues and to transmit the experience to other local governments so that they can learn from this experience and generate similar ones.

We have also participated directly in the initiative from the UN of the SDGs to provide information on how our project has developed and what should be considered for analysis at a local level. As well as with the German Cooperation GIZ, sharing with other municipalities the experience to exchange and improve the experience of our local government.

4. Describe the resources used for implementing the initiative, including funding/financing strategy or arrangements and any significant contributions that are not in cash, for example, in human, technical or managerial resources. Budget: 10.000 us dollars 2.500 Instructors for the workshops learn to cycle and urban cyclism. 5.000 28 bicycles 1000 1 electric bicycle 1000 Promotional T shirts, hats, bottles 500 Workshop snacks ****Donation in mobility consultancy for 5 months for the development of the initiative, establishment of institutional and political alliances for growth, sustainability, evaluation and monitoring of the project, development of the permanent active and sustainable mobility program in the canton and promotion in the media of the project and promotion at a general level both nationally and internationally. Also on behalf of the Sports and Recreational Committee, an entity attached to the Municipality gave support with support staff, hydration, awnings for the workshops and the closing ceremony. On behalf of the ICODER (Costa Rican Sports Institute), they contributed for snacks for the buffet and private companies. Jack's and Frutica also provided punctual support with refreshments for the workshops on learning to ride a bicycle and urban cycling.****

E. Summary of the Innovative Aspect(s) of the Initiative Describe the innovation for the initiative using the following lead questions as a guide. (350 words max)

1. Describe whether the initiative should be considered evolutionary or revolutionary. Evolutionary would imply that innovation evolved over time based on lessons learned from experience and that the changes or outcomes are cumulative. Revolutionary would imply something quite new or something that has been borrowed from elsewhere but never been tried before in the sector or context in question and therefore bears a certain degree of risk. If it’s borrowed from elsewhere, describe what the linkage with the other preceding experiences is.

This initiative is Revolutionary because the Municipality had never developed a project with these characteristics, oriented to active and sustainable mobility and the empowerment of women. In the country, a proposal such as this has not been developed that specifically focuses on educating and training women and at the same time providing them with tools for their active mobility, to transform their movements and change the generalized concept in which pedestrians and cyclists are marginalized in our country’s roads. The educational process contemplates the change of paradigm of mobility and seeks to share the roads, to reappropriate the public space by people, to prioritize non-motorized mobility and above all an initiative focused on the Sustainable Development Goals. There are few references on the subject, the IDB, points out the importance of allocating resources in area of mobility and gender, but we are not aware of a similar initiative in Latin America. According to a study developed by the IDB (2015), of 21 cities in the region analyzed, 10 had created agencies specialized in the development of cycling projects. However, the gender perspective is practically absent in the generation of these policies. In addition to this, Costa Rica faces a harsh reality, traffic accidents are the first cause of death of people under 45 years of age, and is the most important health problem in developing countries. In Costa Rica, the cost of accidents is approximately 2 to 3% of GDP. Worldwide, traffic accidents represent epidemic proportions with an estimated 1,300,000 deaths per year and 50,000,000 life changing injuries. In Costa Rica there is an alarming rate of 7,000 and 8,000 accidents per month. In 2016, the number of traffic accidents requiring care increased by 27% in the last two years. The accident rate for every 10,000 inhabitants went from 54 in 2013 to 68 in 2015 according to data from the Costa Rican Social Security.

1.2 inspired or borrowed Previous experience on the part of the creator of the initiative was working in the process of building a bike path donated to the city of , another municipality of the Greater Metropolitan Area of Costa Rica. From this experience the learning was mainly that the educational process and involvement of civil society and all sectors and actors of the city should learn and participate in the changes they want for their community. This must be a priority, even more so than the infrastructure itself, in order for there to be a strong support for the next phases of the project as the become an integral part of the design process, so that the interventions, infrastructure and services that are offered to them are part of the community that receives them. Another important reason to focus mainly on women is that there is a significant absence of women in the use of bicycles and that is due to gender factors, which do not give them the tools for learning, safe and efficient use of this vehicle for active mobility. It is important to focus this learning on the advantages due to the multiple trips that women must make throughout the day. As well as recognizing that there are situations or experiences of violence, discrimination and lack of opportunities in the use and appropriation of public space in the cities where women have lived since girls.

2. Describe where the innovation is being applied, for example, in policy or strategy; planning, design and implementation; business model or financing arrangement; tools and technology; governance and administration; etc

Santa Ana en Cleta” started as a project designed and implemented specifically for women in the community and with a limited quota mainly due to the amount of bicycles that could be acquired for the project (28). Our project is currently evolving into an Active and Sustainable Mobility Program duly planned at the municipal level, this means that it will develop activities in a sustained manner during the year, as well as having an annual budget for development and greater depth in the impact of its objectives. For this reason, it went through a planning stage that allows it to be articulated as part of the Municipality's permanent work policy and strategy towards its population. One of the novel tools we developed during the execution of the project is the application of an electronic survey, a tool that had not been applied before in the Municipality. From a database of approximately 6,000 people the survey was answered by more than 300 people, this was undoubtedly a very positive participation and yielded extremely important and revealing results for the project, in addition to announcing that the Municipality is focusing resources on this subject. Another important level in the innovation of this project is the creation of multiple alliances of community, local, national and even international character.

3. Describe whether there was or are any obstacles or resistance to the innovation and if so, how were/are they being overcome.

One of the main obstacles is the lack of training and lack of knowledge on sustainable and active mobility and the need for its prioritization by municipal employees so they can affect the correct development of the initiative by having a conventional concept of giving priority to the motorized mobility. This problem, lack of technical capacity and awareness is causing great economic losses in time, resources and health services to our communities and our societies to be rooted institutionally in our country. The way to counteract it is to develop technical training and sensitization to the issue, as well as a political prioritization to support this type of initiatives. We are coordinating with UNDP a training that includes training on the importance of compliance with the SDGs as well as sustainable mobility and the need for the recovery of public spaces for our cities. Another obstacle at a natural level that is cultural in nature, therefore again the issue of education is a priority in Costa Rica. Currently 1,400,000 motor vehicles are circulating, with an average occupancy of 1.3 people per vehicle and with a growth rate of 55 thousand units that each year public roads are collapsing , causing high levels of urban stress, noise, and environmental pollution .However, this gigantic vehicle fleet transports only 35% of the population; while the remaining 65% do so through obsolete bus systems, a dilapidated railway, narrow and battered sidewalks full of obstacles and a few bike paths and bicycle lanes

F. Summary of the Desired Change or Outcome and how it is being Measured

Describe how the initiative, and in particular the innovation, is or will be making a qualitative and/or quantitative change and how that change or outcome is being measured. (350 words max)

1. What change(s) or outcome(s) have you already achieved or hope to achieve? Please describe the nature of the change(s) or outcome(s) in, for example, improved quality of life; new levels of social, economic or environmental sustainability, including new attitudes and behavior; improved efficiency, effectiveness, accountability or transparency, etc. Please describe the scale of the change, for example, primarily local, regional, national or global and where possible, please quantify the change(s) or outcome(s) being achieved.

The city of Santa Ana was located for the year 2017, in first place at a national level in the Human Development Index. This index takes into account the possibility of enjoying a long, healthy and creative life; the option of acquiring valuable knowledge, both individually and socially, through education, and the possibility of enjoying a decent standard of living, that is, having an adequate material well-being. Santa Ana has a large young population (under-age and young adults), out of every 100 people, 27 are minors (27%). It also scores among the first places in the index of childhood and adolescence well-being. Projects such as Santa Ana in Cleta help maintain this index and improve the quality of life of people in the county and even people who, due to work or study, must travel or spend several hours a day in Santa Ana. We want to raise the rate of use of the bicycle and non-motorized modes of travel to improve health, the safety of communities and beautify urban environments, improve the efficiency of travel, change the behavior of people who drive motor vehicles to develop greater respect and solidarity among people so that they share the roads in a peaceful manner. Only in the county of Santa Ana with our initiative, the end of 2018 will see approximately 2000 people benefited and by 2019 we can directly benefit approximately 600 more people and 2,400 people more indirectly. We have initiated these changes at a local level, but we have already approached the Municipalities of Belén (area: 12.15 km² and has a population of 21,085) and the Municipality of (area of 162.04 km², and has a population of 23,004); so that we can strengthen initiatives with neighboring local governments and regionalize the project at the national level.

2. What indicators or metrics are you using to assess the change? Describe who is doing the measuring, and who is using the measurements and how.

In Costa Rica, the National Institute of Statistics and Census (INEC) produces a series of municipal indicators that provide information for each county, on its social, demographic, educational, economic and housing situation, and other public institutions maintain information in their databases that can be filtered for the sector. For the next Census to be carried out, some metrics for the mobility issue will be introduced. We can derive other indicators from current studies, such as the IDB (2017), which determined that: 1) promote a compact urban development pattern; 2) prioritize the implementation of networks of segregated bicycle lanes, complemented with shared-use streets and the adoption of measures aimed at lowering motorized vehicle speeds; 3) promote intermodality, providing a greater variety of transportation options for women; and 4) include those who travel with women, particularly boys and girls, in bicycle promotion policies. From our project. the coordinator, has developed some indicators and metrics to probe, measure and analyze through the municipal databases with an electronic survey how the people of the county experience the mobility, main criteria and resources with which they mobilize at a general level. This data is evaluated by the collected and analyzed by the projecto coordinator. Another level of indicators are used in satisfaction surveys for people attending workshops where they learn to ride bicycles and urban cycling workshops, these are evaluated and analyzed by the project coordinator and are also being evaluated by the Office of the woman within the Municipality. A direct survey will be carried out this year with the Mayor's platform to evaluate any other necessary aspect to follow up and to incorporate into the Active and Sustainable Mobility Program actions that the city requires, likewise it will continue to be evaluated every six months, in a electronic, penetration, participation and performance of the Program. Satisfaction surveys will continue to be implemented with evaluation indicators on the workshops given, both quantitative and qualitative.

3. Describe any specific tools or methods that were developed or applied to improve the chances to attain the desired outcome or change, for example, new working methods, new data and information, new incentives or disincentives, new means of communication and knowledge, new technology, etc.

The political commitment of two councilors from the Municipal Council and the Mayor, who carried out the project, added to the expertise of the coordinator committed to the issue beyond the existing budget, was the perfect formula for the success of the project. To this was added a permanent work commission, which the Mayor's Office ordered, so that specific municipal tasks were developed and understood in a coordinated manner, in addition to the unconditional collaboration of the Sports and Recreation Committee. A tool that had never been used in a project of this nature, the electronic survey on mobility in the county: revealed a positive, open and willing attitude to active mobility means such as cycling and walking. Just as a majority indicated their interest and willingness to participate in activities related to promoting and stimulating the use of these active means such as Sunday walks, street closures and public bicycle systems. Unfortunately it also reflected a majority of people who do not consider public transport as a form of travel to their destination, most of the journeys are more than 15 km a day, with around 50% using private vehicles to transport themselves. However, it should be noted that 27% consider the bicycle as an efficient vehicle to transport, which opens the possibilities for the incorporation of this medium in the county. Another innovative measure is the projection of the number of people trained by the project and the amount of CO2 avoided. We will have on average these annual results: 500 people make 2 trips by bicycle per day (in an average of 7 km), for 5 days of the week, then: 500 pers * 2 (trips per day), * 5 (days per week) = 5,000 trips per week. 5,000 (trips) * 52 weeks (one year): 260,000 trips per year 260,000 (trips) * 7 (average km per trip) = 1,820,000 km per year 1,820,000 (km) / 100 * 17 = 309,400 CO2 less in our county. The ratio to equate km with kg CO2 equals 100km * 17 kg CO2

4. How does the initiative and its intended changes or outcomes contribute to a new image or reputation for your city or community?

The city now begins to have an image that identifies it as one of the few counties in Costa Rica that is developing specific initiatives of sustainable mobility and gender, also identifying itself as one of the projects that is closest to what the SDGs propose. And more recently thanks to the recognition of Le Mond’s Smart Cities prize, the city of Santa Ana has reached international appraisal for the work done towards constantly improving the overall quality of life of its’ inhabitants. This program has been a source of pride for the Municipal Council, the Mayor and the councilors who have supported it from the beginning which was reinforced even more when the project received an international recognition as the Smart Cities Mobility Award of Le Monde, affirming their political decision to support and assign a budget to this type of innovative initiatives for the community. The fact the project had international recognition allowsit to grow and become stronger for the benefit of the community.

G. Describe what you think other cities can learn from our initiative and what your city/community is prepared to do to further that learning.

Choose any of the above headings or a particular aspect of the initiative that you wish to highlight and that you think best describes the reasons why the innovative aspect(s) of the initiative could be of benefit to improving social, economic and environmental sustainability in cities and regions and, in so doing, to advance the prosperity and quality of life of their citizens. (400 words max)

What can be learnt from this project is how with a small budget you can develop a far reaching high impact project. Also that this type of projects generate great changes in the lives of people. These initiatives must have the political support of people within the Municipal Council, the Municipal Mayor's Office and trained and committed people of civil society who support, give technical content and coordination to this type of initiatives. It is also necessary to publicize the initiative to other actors, both national and international, it is also important to involve the media to publicize and enrich the project with the participation of more people and institutions committed to improving the quality of life of cities. We intend to make known our experience in other municipalities and communities in order to implement similar programs. Currently we have established conversations with mayors from neighboring municipalities, as well as with other public institutions such as the National Women's Institute (INAMU), the Ministry of Public Education (MEP) to take our experiences to the national level.

H. Relevance of the Initiative to the 2030 Agenda for Sustainable Development, Commonly Referred to as the “Sustainable Development Goals” and to the New Urban Agenda.

Please tick the most appropriate boxes and provide a brief description of the relevance of your initiative in relation to the relevant goal(s). Please also refer to the complete text of the Sustainable Development Goals at: www.un.org/sustainabledevelopment/sustainable-development-goals/

Goal 3: Ensure healthy lives and promote well-being for all ages Goal 4: Ensure inclusive and equitable education and promote life-long learning opportunities for all Goal 5: Achieve gender equality and empower all women and girls Goal 9: Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation Goal 11: Make cities and human settlements inclusive, safe, resilient and sustainable Target 2: Access to safe, affordable, accessible and sustainable transport systems for all Target 7: Universal access to safe, inclusive and accessible green and public spaces, in particular of women, children older persons and persons with disabilities Target 8: Support positive economic, social and environmental links between urban, peri- urban and rural areas Goal 12: Ensure sustainable consumption and production patterns Goal 13: Take urgent action to combat climate change and its impacts Goal 17: Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development

I. Descriptive Materials in Annex to the Document These are materials destined to allow members of the Technical Committee and the Jury to have a better understanding of the context of your initiative which is a very important consideration. Please do not exceed the specifications below; anything that exceeds these specifications may not be availed to the Technical Committee or the Jury. Please provide, where possible and relevant, the following: ◆Up to 5 press clippings or copies of covers and tables of content of reports published on the initiative. ◆Up to 5 photos (with titles) that best illustrate the initiative (.jpeg at 300 dpi, 2000 x 2000 px max). ◆Up to 5 graphics that best illustrate the initiative (300 dpi). These graphics could illustrate for example, trends, ratios or percentages; tools or technologies; etc. ◆1 map that best illustrates the physical context of the initiative (300 dpi) ◆1 chart that best illustrates the initiative (300 dpi) ◆1 technical drawing (300 dpi)

J. Additional material Any additional material such as videos should be submitted on a DVD/CD or by email to the Secretariat at [email protected]. Note: Any additional material should be submitted to the Secretariat via email or mailing. The Guangzhou Award Secretariat Tel: +86-20-66289390 Fax: +86-20-66289391 Email: [email protected] Address: 3901-02, Pearl River International Building, 112 Yuehua Lu, Guangzhou, P.R. China