Our Year in Review

Highlights The year ahead • We delivered a $93 million capital works program, including Key funding allocations from the 2012-13 budget include: $42m on roads and $2m on parks projects. • $117m on water and sewerage projects • We progressed plans to corporatise the Gladstone Airport to • $93m for roads and drainage allow the best financial returns to ratepayers and Council, with the changes taking effect on July 1, 2012. • $27m to further enhance our arts and culture services • Gladstone Region residents had their say at the local • $24m for parks and open space areas government elections in April 2012, returning all standing • $140m allocated in the operating budget and $188m towards Councillors seeking re-election to their positions as well as capital expenditure the incumbent Mayor Gail Sellers. Three new Councillors were elected. A total of 22 candidates stood for Council with two • $101m of this year's capital works program (54%) will be standing for the mayoral position. funded from external contributions and capital grants • The local government elections also marked the end of the first term of Gladstone Regional Council post-amalgamation. Directorate highlights 2012-13: • Council was recognised nationally and internationally for best Corporate & Community Services practice across various sections of the organisation. • $21m towards the Gladstone Entertainment Centre • Council welcomed $13.5m, the first payment from the Precinct Expansion Gladstone Foundation, to assist Council address social needs as a result of industrial impact on community services. • $2.6m for stage one of the Boyne Tannum Sport Park Development • $2m to be spent on the Gladstone Aquatic Centre redevelopment, including water play park featuring water activities, toddlers pool, adult viewing area ($1m carried Challenges over from 2011-12 budget) • Rising costs of living, coupled with a changing environment and • $1.05m for the Discovery Coast Community Health Service social stresses, tested the resiliency, values and attitudes of residents and associated governments. Engineering Services • We continued to face the challenge of managing demands and • $44m (estimated) for flood restoration works to return expectations for increased services while maintaining staff the region's Council controlled roads to pre-flood 2010-11 resources and addressing skills shortages in key areas. condition • $51m for water and sewerage works including upgrades to the Gladstone Waste Water Treatment Plant and Miriam Vale Water treatment plants and the pipeline to Curtis Island • $1m on bridges, jetties and boat ramp inspections and A 34m, maintenance 22t foot bridge was Planning & Environment one of the many • $9.6m to be spent on park maintenance and improvements capital projects delivered in 2011-12. • $1m for construction of a new animal pound in the Gladstone area • $540,000 for Gladstone Tondoon Botanic Gardens maintenance work

4 Gladstone Regional Council Annual Report 2011-12 Fast Facts 2011-12

90,785 Calls answered by Customer Service staff New Australian 196 citizens welcomed

101 groups 3088 Assisted by annual community grants Building/ Plumbing 902,296 approvals Pages viewed on the issued corporate website 72,500 Visits to the region's swimming pools 2580 Kilometres of roads maintained by Council

23,228 Visitors to the Art 483,067 Gallery & Museum 149,500 Library items borrowed Counter transactions at 6 admin centres

23% of kerbside 64Playgrounds waste 21,094 collected Gladstone is recycled Entertainment Centre patrons

Introduction 5 Our Vision and Values

Residents enjoy the view from Auckland Hill, Gladstone.

6 Gladstone Regional Council Annual Report 2011-12 Our Vision To be the "Region of Choice" with strong leadership, delivering quality infrastructure and services.

Our Key Values • Leadership respected for its integrity and strong, transparent and ethical representation of the region • Valuing community input into local decision-making • Strong relationships with key partners • Sustainable, environmentally managed growth • Quality of life for our community • A community rich in cultural diversity, civic pride and regional identity • Valuing teamwork and partnerships

Vision and Values

Introduction 7 A message from the Mayor and CEO

This Annual Report marks the end of the first term of Gladstone Regional Council and the first year of the current Council term which commenced in April 2012. The 2011-12 year has continued to see significant achievements within Council and the wider Gladstone Region community.

It is with pleasure that we introduce the 2011-12 Annual Report on land purchased to expand Council office space; $2.8m spent on behalf of Gladstone Regional Council. asphalt overlays and road resealing; $2.4m spent on the Calliope Crossroads upgrade; and $1.3m on the Calliope River road widening Council had a busy and challenging year. While there were new and and service roads project. unprecedented issues to manage there were also some outstanding achievements. Council also progressed its plans to redevelop the Gladstone Entertainment Centre, adopting the plans for a 1000 square metre Council was recognised at a national level for its Gladstone Airport conference and event flat floor space and a vibrant new public plaza Reconstruction Project, winning the Regional Airport of the Year on Goondoon Street. Award in November, and the Discovery Coast Rural and Remote Health Service was also named category winner Rural and Remote Another significant change within the organisation occurred when Health at the 2012 National Awards for Local Government. Council moved to corporatise the Gladstone Airport, giving the airport its own corporate structure but remaining wholly owned by Council Council's social inclusion model received international recognition on behalf of ratepayers and residents of the Gladstone Region. when it was presented at the International Conference on Diversity in Organisations, Communities and Nations in Canada. The principal benefit of the corporatisation is that the Airport will no longer be restrained by local government legislation and will reap Staff were also recognised for excellent performance in safety financial rewards as a business. management with a Gold Level Award at the Local Government Association of Queensland's Annual Conference. Council continued to enjoy extensive community engagement on all of its major projects, including development and sports and Council entered an exciting phase following the second election of recreation master planning. the Gladstone Regional Council. With six elected representatives from the first post-amalgamation term returning to office, Council External industry projects have meant Gladstone is experiencing retained a core of knowledge and experience which will prove vital a resources-driven expansion on a scale never before seen in the as the region continues to develop at a rapid rate, while the new region. Council is doing everything within its power to minimise the Councillors will add a fresh approach and new ideas. extent of the housing shortage being experienced throughout the region. We offer our gratitude to former representatives Craig Butler, Clyde Cameron and Lyn Paton for all the hard work they did for the region We lobbied to the State Government and LNG industry representatives during their four year term. at every opportunity, ensuring the needs of our residents are a high priority consideration in all LNG project decisions. Council completed $93 million worth of capital works during the year, including the completion of Kirkwood Road, the Dixon Drive A partnership with LNG companies has resulted in $1.58m providing bridge linking the suburb of Telina with Forest Springs estate, rental help for Gladstone workers, and helping people meet the airport runway and terminal upgrades, a new fleet workshop and rising costs associated with living in our region. administration building, construction of the new Agnes Water The adoption of the 20-year Gladstone Region Community Plan the Community Centre, the Glenlyon Road pedestrian/cycle link and a previous year has enabled a coordinated community approach to rising main at Broadacres Reservoir. ensure that we do not lose sight of becoming the Region of Choice Several other major projects commenced or were continued from as the region grows and prospers. the previous year with $1.8m spent on purchasing the previous Commonwealth Bank building in Goondoon Street, Gladstone and

Kate Daniel is fascinated by Japanese books sent from our Sister City, Saiki.

8 Gladstone Regional Council Annual Report 2011-12 A message from the Mayor and CEO

Mayor Gail Sellers and CEO Stuart Randle.

Council charged three reference groups with the task of actioning for their diligence in delivering quality services to the community our Community Plan and we thank them for their hard work towards through the year. implementing actions and lobbying for the community's priorities. We trust this Annual Report offers some meaningful insight into This year has seen new foundations laid for financial sustainability, Gladstone Regional Council's operations and plans for the region operational reporting and an organisational restructure to get the in the future. best out of our available resources. The Gladstone Region truly is a great place to live, work, play and Continually refining our systems and processes will ensure Council invest. can continue to meet the vision and aspirations of our community for years to come. Councillors and staff alike take the role of stewards of this great region seriously. We take this opportunity to thank Councillors, former and current, for their untiring commitment to the community, Senior Executive staff for their ongoing leadership and Council staff Councillor Gail Sellers Stuart Randle Mayor Chief Executive Officer

Introduction 9 Our Region

From the majestic heights of Kroombit Tops in the west through to the deep coral lagoons of the Barrier Reef, the Gladstone Region offers its residents an enviable lifestyle within a strong and dynamic economy known for its employment opportunities and skilled workforce.

The Gladstone Regional Council local government area is located in Central Queensland, about 550 kilometres north of Brisbane. It is bounded by the Coral Sea in the north-east and east, the Bundaberg and North Burnett Regional Council areas in the south, the Banana Shire in the west and the Rockhampton Regional Council area in the north-west. The region is a rapidly growing residential hotspot, with significant rural, residential and industrial development. With a population of 59,402 and encompassing a total land area of 10,489.1 square kilometres, the region comprises national parks, state forests, pristine coastline, beaches, islands and major industry, including two of the world’s largest alumina refineries, an aluminium smelter, a power station, cement and chemical manufacturers and Queensland’s largest multi-commodity port, based on volume. In addition, the Gladstone State Development Area continues to attract large industry to the region, including the current construction of three Liquefied Natural Gas (LNG) plants on Curtis Island. The Gladstone Region is as diverse as it is attractive, providing its population with an enviable lifestyle within a strong and dynamic economy. A strong retail and service sector within the modern urbanised city of Gladstone, together with major industry, tourism and primary production, provide abundant choice for workers and opportunities for business people. Total land area 10,489km2 Balanced with large areas of green open space, including several Located in Central Queensland national parks, historical sites, bush walks, trails and marine and recreational opportunities, residents have a wide choice to explore The Gladstone Region comprises the urban centres of Gladstone, and experience the great outdoors. Calliope, Boyne Island/Tannum Sands plus the small towns of Agnes Water, Ambrose, Baffle Creek, Benaraby, Bororen, Builyan, The region boasts an ideal tropical climate; with average Lowmead, Miriam Vale, Mount Larcom, Many Peaks, Nagoorin, temperatures ranging from a moderate 18-20 degrees Celsius in Raglan, Rosedale, Seventeen Seventy, Targinnie, Turkey Beach, winter and up to 27-29 degrees Celsius in summer, it makes for Ubobo and Yarwun. Many small localities also exist in between. the perfect holiday destination. On average it receives 967mm of rainfall annually. The region is the gateway to the majestic Southern Great Barrier Reef, with access points for the iconic Heron and Wilson Islands. Well developed infrastructure and services, including a modern Day trips also depart from the Seventeen Seventy Marina, allowing and recently upgraded award-winning regional airport, continue to residents and visitors to visit some of the best parts of the Great support the localised identity of the communities across the region. Barrier Reef including the protected, untouched coral cays of Lady Musgrave Island and the pristine reefs of Fitzroy, Hoskyn, Llwellyn and Fairfax. The beach at Agnes Water is enticing for surfers, as it is the most northern surf beach on the east coast of Australia. One of Australia’s premier freshwater fishing locations, Lake Awoonga, is also located within the region. Famous for its elusive barramundi, Lake Awoonga’s 35 years world-class barramundi fishing draws many fishing enthusiasts to median age 2.3% the region. population 15,219 growth rate Like many other local government areas in Queensland, a challenge families ahead will be to maintain the standard of our current environment amid the impacts of rapid growth and development. 59,402 Sources people call the region home Gladstone Regional Local Government Area Profile, Office of Economic and Statistical Research, 2012, www.oesr.qld.gov.au Gladstone Regional Council, The Region of Choice, http://www.gladstone.qld.gov. au/web/guest/about-gladstone-region Gladstone Area Promotion and Development Ltd, Maps, Brochures and Guides, http://www.gladstoneregion.info/visitor-information/maps-and-brochures/

10 Gladstone Regional Council Annual Report 2011-12 Our Region

Education People At the time of the 2011 Census, 48.3% of people residing in the There were 30,096 males, 27,795 females and 15,219 families at Gladstone Region aged 15 years and over had a post-school the time of the 2011 Census. This equates to 1.9 children per family. qualification. The median age is 35.

Diversity Employment The 2011 Census revealed 7185 or 12.4% of the region’s population Of the employed people in the Gladstone Region, 10.3% worked were born overseas, with 26.4% of those people coming from a non- in Basic Non-Ferrous Metal Manufacturing, 5.4% worked in English speaking background. architectural, engineering and technical services, 4.9% in school education and 3.5% in heavy and civil engineering construction, The top 10 counties of birth outside of Australia are: according to the 2011 Census. New Zealand 1952 United States of America 171 United Kingdom 1824 Netherlands 142 Volunteering South Africa 581 Ireland 88 19.3% of the region’s residents aged 15 years and over were Philippines 445 Canada 81 volunteers in the region, compared to the state average of 18.7% (2011 Census results). India 207 Fiji 81 Germany 188 Dwellings

1154 ApartmentApartment Population 601 Apartment Semi-detachedSemi-detached Gladstone Region’s population as at 30 June 2011 was 59,402, Semi-detached which equates to 1.3% of the state population. With an annual SeparateSeparate house house population growth rate of 2.3% in 2010-2011 (compared to the Separate house Queensland growth rate of 1.1%), the projected population for the year 2031 is 111,690. 17,050

Source 2011 Census www.censusdata.abs.gov.au

Ubobo, a small township in the heart of the Boyne Valley.

Introduction 11 Our Councillors

Council is responsible for the stewardship and corporate governance of the organisation. On 28 April 2012 the Gladstone Region community elected this current Council for a four year term. The nine Councillors are the elected representatives of all residents and ratepayers across the region.

First elected: 1988 Mayor: 25 November 2011 - present Gladstone Mayor Cr Gail Sellers brings more than 20 years experience in Local Government representation to the role. First elected to the former Gladstone City Council as an Alderman in 1988, Gail served as Deputy Mayor from 1997 to 2008 before continuing in that role with Gladstone Regional Council after amalgamation in 2008. Following incumbent Mayor George Creed’s retirement due to ill health, Gail won the resulting Mayoral election in November 2010 and was returned to office in the April 2012 election. Gail has a Bachelor of Education, a Graduate Diploma in Teacher Librarianship and she and her husband Tony operated a building Cr Gail Sellers business for more than 20 years. Gail is on the Board of the Gladstone Foundation, a Life Member, Patron and Member of many organisations and enjoys all aspects of community Mayor representation.

First elected: 2000 Portfolio: Regional Strategy Born and raised locally, Cr Matt Burnett is the youngest Councillor on the Gladstone Regional Council. Matt was first elected to Local Government in 2000 and was appointed to the position of Deputy Mayor in 2011 by his fellow Councillors. Matt supports the continued growth of the Gladstone Region and he encourages Council investment in new and improved infrastructure from roads and sporting fields to libraries and community centres. Matt is Council’s representative on the Gladstone Area Promotion and Development Ltd (GAPDL) and the Traffic Cr Matt Burnett and Environment Advisory Committee. Deputy Mayor

First elected: 1991 Portfolio: Community Services Cr Maxine Brushe has served as a Local Government Councillor for 17 years and is well known for her long standing involvement with the community. She currently holds positions on the Bindaree Lodge Management Board; the Boyne Tannum Arts Business & Community Assoc. Inc.; Gladstone Communities for Children Committee; Rio Tinto Alcan Community Fund Board, QGC Sustainable Communities Fund Panel and the Gladstone Area Promotion and Development Ltd (GAPDL). She also is Council’s representative on the Regional Arts Development Fund, Education Queensland and Industry Partnership (EQIP) Board and Chairman of the Gladstone Cr Maxine Brushe Region Community Development Committee (GRCDC).

First elected: 2006 Portfolio: Environment Cr Col Chapman keenly supports the concept that Gladstone should be a model industrial region of the 21st Century with the right balance of industry, tempered with environmental safeguards. He champions sustainable futures and proudly strives to find practical solutions to the region’s environmental challenges. Col has been a member of Gladstone Rotary Club for over 30 years and is a Paul Harris Fellow. He is Chairman of the Gladstone Regional Environment Advisory Network (GREAN), Vice-President of the Gladstone Mens Shed, patron of the Gladstone Golf Cr Col Chapman Club and member of Gladstone Gropers Masters Swim Club.

12 Gladstone Regional Council Annual Report 2011-12 Our Councillors

First elected: 2006 Portfolio: Engineering Services Cr Rick Hansen holds a particular interest in refining systems and procedures in Council, particularly in the areas of infrastructure planning, communication strategies, aged care advocacy and sport and recreational planning. Rick, his wife Lyndal and family have lived in Gladstone for 33 years. He has a background in middle management and as a small business owner/operator. Rick holds a keen interest in sport and is a Gladstone Basketball life member. He is Council’s representative for numerous committees and boards including the Gladstone Region Community Development Committee; GRC Business Improvement (Internal Audit) Cr Rick Hansen committee; Local Disaster Management Group; Gladstone PCYC Advisory Board and President of the Central Queensland Local Government Assoc. Rick also volunteers as President of the Gladstone Chamber of Commerce and Industry and the Port Curtis Day Respite Committee.

First elected: 2012 Portfolio: Arts & Culture Born in Malta and raised through his childhood, teens and his 20s in Melbourne, Ren came to Gladstone nearly 40 years ago. He worked as a journalist here for most of that time covering stories from Gladstone City, Calliope and Miriam Vale Shire Councils until amalgamation in 2008. More recently he covered stories in the Gladstone Regional Council area. Ren has a good understanding of the local social, industrial and political scene from covering news stories for more than 34 years. He is married to a local girl, Wendy (nee Brodie), and has five children and, Cr Ren Lanzon so far, six grandchildren.

First elected: 2010 Portfolio: Sport & Recreation Cr Graham McDonald is a true local. His family has lived in the district since his great grandparents. He has actively served on many boards and committees in the past, including Gladstone Calliope Aerodrome Board; Capricorn Pest Management Group and Central Queensland Local Government Waste Management. He has also served as a member of Apex and the SES. Graham is justifiably proud of his many achievements over the years in the Calliope community, including his involvement in the successful development of the Calliope Kindergarten, the Calliope Pool and the Calliope SES building. Graham has used his contacts Cr Graham in the community to bring together businesses and funding bodies to achieve some remarkable McDonald results. Graham became a Councillor of Gladstone Regional Council in late 2010 and was re- elected in April 2012.

First elected: 2012 Portfolio: Rural Services Born and raised locally, Cr Leo Neill-Ballantine is a fifth generation beef producer who was elected to the Gladstone Regional Council at the 28 April 2012 Queensland Local Government Election. Leo has a passion for promoting food security and all the environmental, biosecurity and economic development issues surrounding the rural sector. Leo is Council’s Rural Services portfolio spokesperson and represents the area on various committees and boards including Cr Leo Neill- The Gladstone Foundation and AgForce. Ballantine

First elected: 2012 Portfolio: Economic Development Strategy Cr Karen Porter has qualifications in business, management and training and has a depth of experience developing and implementing government policy and strategy in the areas of sport, recreation, business, industry and regional development. Karen has experience and expertise in building organisational performance through the development and implementation of strategic and workforce planning. She is a business improvement practitioner and has 10 years experience working with business and industry while implementing productivity improvement practices (Lean Manufacturing). Karen has developed close working relationships with business Cr Karen Porter and major industry while working in senior management roles within the Gladstone Region. She is a member of numerous business and community organisations and has held positions on multiple boards and steering committees. Introduction 13 Our Councillors

Prior to the Queensland Local Government election on 28 April 2012, the below Councillors represented the community during the inaugural Gladstone Regional Council term.

First elected: 1997 Portfolio: Development Craig Butler served in Local Government for 15 years. He was a former Deputy Mayor and has a long history of holding positions on a number of committees and boards, including eight years as Director of the Gladstone Area Promotion & Development Ltd and in excess of eight years as Director of the Gladstone Area Water Board. Craig had a good understanding of understanding of Local Government and extensive experience as a surveyor in the land development, Cr Craig Butler construction and mining sectors.

First elected: 2004 Portfolio: Airport As a fourth generational local Clyde was committed to using the lessons learned of the past to improve the lifestyle balance in the Gladstone Region. Clyde recognised and supported the great diversity of the Gladstone Region and his knowledge of working and making a living on the land allowed him to provide an informed voice for rural communities. Cr Clyde Cameron

First elected: 2000 Portfolio: Finance Lyn Paton served in Local Government for 12 years and is proud to have been involved with the successful transformation of the former Councils into the amalgamated Gladstone Regional Council. She attributed much of this success to the cohesive nature of the Councillor group and staff. Lyn was well known for her commitment to the community and her tireless support of charities and she relished in the opportunity to help lead the region through this period of rapid growth and industrial expansion. Cr Lyn Paton

14 Gladstone Regional Council Annual Report 2011-12 Our Councillors

Gladstone Regional Councillors May 2012 Front Row (L-R): Cr Maxine Brushe, Cr Gail Sellers (Mayor), Cr Karen Porter Back Row (L-R): Cr Matt Burnett (Deputy Mayor), Cr Col Chapman, Cr Leo Neill-Ballantine, Cr Rick Hansen, Cr Ren Lanzon, Cr Graham McDonald

Introduction 15 Our Senior Executives

Council’s senior executive team is made up of the Chief Executive Officer and four executive directors. They are responsible for overseeing the performance of the organisation and for the delivery of the outcomes expected by Council (detailed in the Corporate Plan and annual Operational Plan).

Chief Executive Officer - Stuart Randle B Eng (Civil), MBA Appointed Chief Executive Officer in May 2011. His extensive experience includes CEO positions at three local governments in Queensland and 10 years as Director of Engineering in three others. In addition to the strategic management of the organisation, the Office of the CEO responsibilities encompass: • Council Meeting Management • Governance functions through the Director of Governance • Human Resources, Workplace Health & Safety and Business Improvement through the Manager People and Performance Member, Local Government Managers’ Australia

Director Corporate & Community Services - Cale Dendle B Bus, Company Directors’ Diploma Career in local government began with Rockhampton City Council where he worked in various positions from 1991 until 2003. Cale was Chief Executive Officer at Bauhinia Shire (Springsure) on the Central Queensland coalfields from 2003 until taking up his position as Director with Gladstone City Council (now Gladstone Regional Council) in early 2007. Directorship responsibilities include: • Arts & Culture Performing Arts/Gladstone Entertainment Centre Arts & Heritage/Gladstone Regional Art Gallery & Museum Libraries • Customer Relations Information & Communication Technology Records Management Customer Service Communications & Marketing • Community Wellbeing Human & Social Services Community Health Sport & Recreation • Contracts & Facilities Fleet & Workshop Contracts Management Procurement & Stores Property Services Project Services • Gladstone Airport Justice of the Peace (Qld) No. 73437 Member, Local Government Managers’ Australia (Board Member, Queensland Division since 2011) Member, Australia Institute of Company Directors

16 Gladstone Regional Council Annual Report 2011-12 Our Senior Executives

Director Planning & Environment - Leisa Dowling BLS, Graduate Certificate of Public Sector Management Local government career commenced with Gladstone Regional Council in September 2010 as Director Environment & Recreation. An organisational restructure saw Planning & Environment merge with Leisa commencing as Director in September 2011. Prior to joining Council, Leisa had a lengthy career in State Government in senior roles in Sport and Recreation Queensland and the Department of Local Government. Directorship responsibilities include: • Planning Assessment • Development Works • Building & Plumbing • Strategic Planning • Economic Development • Parks & Environment • Conservation & Rural Land Management • Environmental Health Local Law Enforcement Animal Management Member, Local Government Managers Australia Member, Parks & Leisure Australia

Director Engineering Services - Paul Keech B Eng (Civil), MBA Commenced his local government career in 1991 with Shoalhaven City Council in NSW. In 2004 Paul was appointed to the position of Director Engineering Services at Narrabri Shire Council in NSW before joining Gladstone Regional Council in 2011. Directorship responsibilities include: • Road and bridge Works • Drainage Works • Water & Sewerage Operations • Design Services • Local Government Public Car Parks • Traffic Management • Footpath Management • Waste Management Chartered Professional Engineer, Engineers Australia Registered Professional Engineer Queensland (REPQ) Member, Institute of Public Works Engineering Australia Member, Association of Professional Engineers Australia (National and Qld Board)

Chief Financial Officer - Mark Holmes B Bus (Acc), G Dip Bus (Acc), G Dip Local Government Australia, CPA Mark has served local government for 17 years, commencing with a traineeship at Dalrymple Shire Council. Mark worked at the former Calliope Shire Council for eight years, serving in the role of Manager of Finance and Director of Corporate & Community Services. Directorship responsibilities include: • Budget • Financial Management including Rating • Asset Management Coordination • Disaster Management • Corporate Performance & Reporting • Risk Management Executive Member, Local Government Finance Professionals (Qld) Member, CPA Australia

Introduction 17 Our Organisation

With 741 employees spread across the 10,488 square kilometres of the Gladstone Region, Council’s team of employees is as diverse as the region it serves. Council recruited for 251 positions, had 174 terminations and 179 commencements throughout the year. Employee turnover for 2011-12 was 20.04 per cent (10.73 per cent in 2010-11).

The following organisation chart details the structure of Gladstone Another significant change to the organisational structure occurred Regional Council as at 30 June 2012. when Council moved to corporatise the Gladstone Airport. The Airport was previously managed by the Corporate & Community In August-September 2011, the organisation saw significant Services directorate. The transition to a corporate entity to take changes to its management structure, most notably eight directors place on July 1, 2012. condensed to four. The purpose of the change was to refine the reporting and decision making processes so Council could respond more rapidly to the needs of the Gladstone Region community. A new Executive Management Team was appointed followed by the next level of management.

Organisation Structure

Our Community  Council  Chief Executive Officer • Governance • People & Performance     Corporate & Planning & Engineering Chief Financial Officer Community Services Environment Services • Rates & Revenue • Arts & Culture • Chief Planner • Water Services • Finance & Risk • Customer Relations • Parks & Environment • Waste Services • Disaster & Emergency • Community Wellbeing • Regional Strategy • Technical Services Management • Contracts & Facilities • Regulatory Services • Works Services • Assets

18 Gladstone Regional Council Annual Report 2011-12 Our Organisation

Male Female

Employment Status Employee Age 800 800

700 700

600 243 600

500 500

400 400 374

300 300

200 200 100

76 35 70 118 100 100 99 53 53 79 50 52 7 2 23 35 15 0 2 2 0 Contract Part Time Casual Full Time 15-24 25-34 35-44 45-54 55-64 65-75 Total

Total Employees Female

Male

398

341

Lead Parks Services Norman Kupke promoting the correct use of public bins in the region's parks.

Introduction 19 Our Awards and Recognition

Council fosters a culture that recognises, encourages and celebrates excellence in the workplace. Council and staff received a variety of recognition during 2011-12 for combined efforts to improve the services delivered by Council to the Gladstone Region community.

Gladstone Regional Council Individual 2011 Australian Airports Association Awards 2011 Social Leadership Australia scholarship Australian Regional Airport of the Year Award Veronica Laverick, Manager Community Wellbeing, received a $16,000 scholarship to participate in a prestigious, year-long 2012 National Awards for Local Government leadership development program to further her knowledge and pass on the benefits to the community. Winner Rural and Remote Health - Discovery Coast Community Health Service (DCCHS) 2011 Queensland Rural Industry Training Council Awards 2012 Australian Local Government Association National General Phillip Sharp, Tondoon Botanic Gardens Team Leader, won the Assembly, Canberra inaugural Amenity/Lifestyle Horticulture Award for his commitment to his work in horticulture, diligence to his studies and passion for Nominated for “Top Collector/Recycler (per capita) Award” for his role at Council. recycling efforts during the annual MobileMuster campaign - 3rd place overall 2011 Local Government Service Awards 2011 Local Government Association of Queensland Mayor Gail Sellers - 20 years Recipient of a Gold Level Award for Work Safety Cr Maxine Brushe - 15 years Cr Graham McDonald - 15 years Cr Craig Butler - 15 years 12th International Conference on Diversity in Organisations, Communities and Nations, Canada Cr Lyn Paton - 10 years ‘Welcome-Settlement-Integration’ social inclusion model presented Cr Matt Burnett - 10 years at the conference Cr Lyn Paton - Achievement Award Cr Clyde Cameron - Achievement Award

CEO Stuart Randle, Human & Social Services Coordinator Cheryl Barrett & Mayor Gail Sellers receive the Rural & Remote Health National Award in 2012.

20 Gladstone Regional Council Annual Report 2011-12 Our Events

Residents enjoy the Australia Day celebrations at Millennium Esplanade, Tannum Sands. School Holiday fun at libraries July 2011 Queensland Music Festival’s Song Trails South Inaugural Healthy Lifestyle Expo - Discovery Coast Community Health Services Seniors Week 2011 Music in the Gardens Aug 2011 Keep Australia Beautiful Week The Golding Showcase annual exhibition of local high school artists Movies in the Gardens Dinner Under the Stars Sep 2011 Ancient arty-facts holiday activities at libraries Signing of Japanese Sister City Saiki - celebrating 15 years Music in the Gardens Oct 2011 Morning Melodies for seniors Friends of Police Creek tree planting - National Tree Day Nov 2011 Rio Tinto Martin Hanson Memorial Art Awards Mayor’s Carols by Candlelight Dec 2011 Morning Melodies for seniors SUNfest youth holiday activities Jan 2012 Australia Day Family Fun Day Australia Day Awards presentation & citizenship ceremony Morning Melodies for seniors Feb 2012 Agnes Water Blues & Roots Festival Earth Hour Clean Up Australia Day Mar 2012 National Playgroup Week Morning Melodies for seniors National Youth Week Apr 2012 Craft holiday activities at libraries Morning Melodies for seniors Saiki Children’s Day May 2012 Air Your Dirty Laundry Fun Day GREAN Environmental Forum ‘Water: Essential to Life’ Gladstone Region Community Plan Annual Muster Jun 2012 Ecofest

Introduction 21