2019-20 Annual Report Connect
Total Page：16
File Type：pdf, Size：1020Kb
2019-20 Annual Report Connect. Innovate. Diversify. Gladstone Regional Council would like to acknowledge the traditional custodians of this land, the Byellee, the Gooreng Gooreng, the Gurang and the Taribelang Bunda people. We pay respect to their Elders past, present and emerging. We would also like to extend that respect to other Aboriginal and Torres Strait Islander people in our region. Table of Contents Our Report .................................................... 5 Our Finances ............................................. 125 About Our Report .............................................. 7 Financial Statements Table of Contents .. 127 How to Read Our Report .................................. 7 Statement of Comprehensive Income ..... 128 Mayor’s Message ................................................ 8 Statement of Financial Position ................. 129 CEO’s Message .................................................... 9 Statement of Changes in Equity ................ 130 Our Charter ....................................................... 10 Statement of Cash Flows ............................. 132 Performance Overview ................................... 11 Notes to the Financial Statements ............ 133 GRC Awards ....................................................... 13 Financial Overview ........................................... 14 Additional Statutory information .......... 199 Community and Customer Highlights ......... 15 Beneficial Enterprises................................... 201 Region Highlights .............................................. 15 Significant Business Activities ..................... 201 Significant Events ............................................. 16 Public Benefit ................................................. 201 Highlights ............................................................ 18 Commercial Business unit .......................... 201 Challenges .......................................................... 20 Joint Government Activity ............................ 201 Looking into Next Year .................................... 24 Invitation to Change Tenders ..................... 202 Our History ........................................................ 26 List of Registers .............................................. 202 Concessions for Rates and Charges ......... 203 Our Team .................................................... 29 Competitive Neutrality Complaints ........... 203 Our Council ............................................ 31 Right to Information ..................................... 204 Councillor Profiles ............................................ 31 Governance ....................................................... 36 Appendices ............................................... 207 Statutory Information ...................................... 37 Glossary of Terms ......................................... 209 Our Organisation .................................. 43 List of Acronyms and Abbreviations ......... 211 Organisational Structure ................................ 43 List of Figures and Tables ............................ 212 Our Governance ............................................... 44 Legislative Index ............................................ 214 Internal Audit Report ....................................... 45 Get in Touch ................................................... 218 Our Leadership ..................................... 47 Feedback Form .............................................. 219 Executive Profiles ............................................. 47 Index ................................................................. 220 Statutory Information ...................................... 49 Our People ............................................. 50 Our Performance ....................................... 53 Strategic Planning Framework ...................... 55 Corporate and Operational Plans ................ 56 Performance Reporting .................................. 57 Strategic Goal Performance ................ 58 Community Financial Report ...................... 110 Budget Funding Snapshot .......................... 112 Financial Performance Snapshot .............. 113 Through partnerships Council strengthened community connections. Page 3 OUR REPORT Page 5 This section of the report outlines information about our region, gives you a sense of our budget, operating model, strategic plan, as well as provides highlights of our performance and financial position for the year 2019/20. It also shares some of our top highlights and challenges for the year along with what we are looking forward to next year. About Our Report The Annual Report is a legislative requirement under the Local Government Act 2009. It is a key reporting tool informing the community and stakeholders about Council’s performance, achievements and challenges during the 2019/20 financial year. These areas are measured against OUR REPORT objectives set out in the Operational Plan and Budget. This report will explain how Council has used partnerships with industry, other levels of government and the community, to explore its vision to ‘Connect. Innovate. Diversify.’ and to achieve a balance of lifestyle and opportunity. The theme for the year’s report is Partnerships. Council has engaged with residents, business and political representatives to develop an empowered region together, where opportunities can be generated to boost economic growth and meet future challenges. How to Read Our Report This report is divided into six sections: 1. Our Report sets the tone of the document providing a sense of how the year unfolded through achievements and challenges. 2. Our Team profiles our Councillors and our people. 3. Our Performance examines the year’s planning, reporting and strategic goals. 4. Our Finances lays out Council’s detailed financial statements. 5. Additional Statutory Information includes additional facts and data to give context to Council processes. 6. Appendices assists in understanding and interpreting terms, acronyms, abbreviations and data. 7. Interactive Links are embedded within this report to improve your experience. The Table of Contents is interactive and will direct readers to the content. Additional links to more information, and supporting material, can be identified by these icons. We are committed to balancing our region’s lifestyle and opportunity. Page 7 Mayor’s Message During 2019/20, another proactive partnership; this time with Council continued to the Miriam Vale community which had to implement its new manage a dwindling local water supply. We vision to ‘Connect. connected, informed and innovated with Innovate. Diversify.’ residents who dramatically reduced their for the benefit of the water consumption through a Water Wise Gladstone Region’s program. OUR REPORT ratepayers and customers. A case study in this report outlines how that partnership will have lasting community We wanted to build benefits. strong partnerships with existing and new groups in the community, industry and After bushfires challenged some of our other levels of government to deliver the smaller centres in 2018/19, a viral pandemic best economic and lifestyle outcomes for came along in 2019/20 to impact our residents. health, our daily routines and our economy. COVID-19 has disrupted everyone at some This was achieved through increased level, but as political, community and medical community engagement which came to leaders stressed, we all must work together to the fore in progressing the Boyne Tannum defeat this ongoing threat, until a safe vaccine Aquatic Recreation Centre project. is available. We continued to enhance our customer I am confident the Gladstone Region will service and other Council practices to achieve benefit from existing and new partnerships to efficiencies for our ratepayers, as well as be established in the year ahead, to manage seek new funding sources for economic these difficult times and become even more development and job creation. resilient. In working on strategic priorities outlined in the Operational Plan, we placed the community at the centre of every planned piece of work, program or event. The Philip Street Communities and Families Precinct is a good example of Council partnering with community groups and other levels of government to provide critical, regional social services. Work began on the project in early January with milestones being met regularly. Continuing dry weather leading to a major drought across Queensland saw us build Progress continues to be made on the Philip Street Communities and Families Precinct. Gladstone Regional Council 2019/20 Annual Report Page 8 CEO’s Message Our organisation work so we could continue essential service continued to delivery. Committed teamwork ensured a transform throughout smooth transition to working from home for OUR REPORT the year but we most of our people, while others continued did not lose sight essential roles as usual. of the community’s ongoing recovery We continued our community focus during from bushfires. this time by providing additional assistance Partnerships, both to not for profit organisations to help them internal and external, recover and an online forum for residents to featured strongly in stay connected. how we approached the year. A more inclusive and community focused 2019/20 was challenging for our people engagement style is now embedded across and the region, from the prolonged drought the organisation in dealing with issues such as through to the COVID-19