Singh & Raizada (2020): Customer analysis of SUV Nov 2020 Vol. 23 Issue 17 Customer Analysis of Mid-Range Sport Utility Vehicle in India Rahul Singh1and Shiny Raizada2* 1Student, MBA, 2Assistant Professor,Symbiosis School of Sports Sciences, Symbiosis International (Deemed University), Pune, Maharashtra, India *Corresponding author:
[email protected] (Raizada) Abstract Background:In India, the automobile industry has grown extensively in the past few years and to be very specific Sport Utility Vehicles (SUV) has been one of the major boosters in the industry.Methods: The objective of this study was to analyze the consumer behaviour, thinking and usage patterns of those who have bought a mid-range priced SUV (10 to 20 lakhs) in the last 10 months (June 2019 to April 2020) or is planning to buy one in the next 10 months (May 2020 to March 2021). Hyundai Creta, KIA Seltos, MG Hector, TATA Harrier, Mahindra XUV 500, Toyota Innova, VitaraBrezza and Hyundai Venue were considered for the study from a particular segment. The sample of approximately 130 customers were taken and the analysis was done based on the data recorded in four major sections, i.e. Media Consumption, Unaided recall, Brand preferences and Price perception and decision making.Conclusion:The results indicated that most of the consumers were mostly active on Social Media Platform like Facebook and rated almost every SUV value for money which was included in the survey. In fact almost every participant in the survey was satisfied with the purchase they made to spend money on their SUVs. Keywords: Automobile Industry, Sport Utility Vehicles (SUV), Consumer Behavior How to cite this article: Singh R, Raizada S (2020): Customer analysis of mid range sport utility vehicle in India, Ann Trop Med & Public Health; 23(S17): SP231739.