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CBM Digital Accessibility Toolkit 2 Contents Digital Accessibility Toolkit Back to Contents Contents Purpose of this toolkit 4 2.2.2 Development frameworks 3.4 Colour: contrast and graphics 28 and accessibility 16 Resources: Colour and graphics Structure of the toolkit 5 Resources: CRPD and inclusive 3.5 Alternative text 29 development CBM Digital Toolkit 6 Resources: Alt text 2.3 International accessibility 3.6 Creating accessible video 30 standards 17 Resources: Captioning, Section ICT accessibility standards transcribing, and editing 2.4 ICT and inclusion 18 3.7 Creating accessible content 31 2.4.1 Practical considerations 18 3.7.1 Microsoft Word 31 1 2.4.2 Benefits for society and business 20 Resources: Microsoft Word 2.4.3 Accessibility and usability 21 3.7.2 Microsoft Excel 32 Glossary and acronyms 7 Resources: Excel 1.1 Glossary 8 3.7.3 Microsoft PowerPoint 33 1.2 Acronyms 12 Section Resources: PowerPoint decks 3.7.4 Adobe InDesign 34 Resources: InDesign: accessibility Section tips and tutorials 3 3.7.5 PDF 34 Tools and guidance for creating Resources: PDFs: accessible publications and tagging documents accessible content 23 2 3.7.6 EPUB and Kindle 35 3.1 Fonts 24 Resources: EPUBs Resources: Accessible fonts Background and considerations 13 3.7.7 Email 35 3.2 Language and Easy Read 25 2.1 Overview 14 Resources: Emails Resources: Plain language and 2.2 International frameworks 15 Easy Read 3.7.8 Alternative formats 36 2.2.1 Human rights framework: CRPD 15 3.3 Structuring content 3.8 Business cards 37 to be accessible 26 Resources: Structuring content to be accessible 27 Contents CBM Digital Accessibility Toolkit 2 Contents Section Section Section 4 5 7 Web accessibility 38 Procurement 44 Need more help? 52 4.1 Building an accessible website 39 5.1 A screening tool: to procure or not Resources: Build an to procure? 45 accessible website 5.2 Process considerations 46 End notes 53 4.2 Tools to check website 5.3 Other considerations 47 accessibility 40 Resources: Procurement resources Resources: Website accessibility and tools 4.3 Conference calls 41 Resources: Conference calls 4.4 Online forms 42 Section Resources: Online forms 4.5 CAPTCHAs 43 Resources: CAPTCHAs 6 Self-learning resources 48 6.1 Digital accessibility initiatives around the world 49 6.2 Online courses available in English 50 6.3 Additional resources and references 51 Contents CBM Digital Accessibility Toolkit 3 Purpose of the toolkit CBM is committed to the principle that persons Who is this toolkit aimed at? The purpose of this toolkit with disabilities should be able to fully participate This toolkit is intended to be used as a guide and in society on an equal basis. Our approach is is to share a selection of practice resource by people working with and for based on the principles of the UN Convention on CBM so that we produce accessible digital content tools and recommendations the Rights of Persons with Disabilities (CRPD) and and communications, and place accessibility at on CBM’s responsibility to promote accessibility pertaining to the accessibility the centre of our ICT procurement processes. of Information and and the principles of universal design in all spheres of its work, including CBM’s digital We hope that the toolkit will be a resource for Communication Technologies content and communications. the wider community of persons with disabilities, (ICT). Based on international Disabled People’s Organisations (DPOs), and non- The goals of this toolkit are: standards and a scan of governmental organisations (NGOs). available technologies, these • To outline the key international frameworks around digital accessibility and why it Disclaimer: accessibility of links and tools and recommendations is critical for inclusion of persons with websites are intended to contribute disabilities. As far as possible, CBM uses and links to the social and economic • To link people with tools, practice examples, to accessible external websites – always inclusion of persons with free online training, and other resources so recommending an accessible external resource that their practice is digitally accessible. over one that is not accessible. However, we disabilities by ensuring that • To ensure that digital accessibility is an cannot guarantee that external resources are information is equitably inherent aspect of daily practice. always accessible or that you won’t need to accessible. scroll down or search another website to find the • To align the practices of those working with information we link to. and for CBM. Purpose of the toolkit CBM Digital Accessibility Toolkit Back to Contents 4 Structure of the toolkit Section Section Section Section Section Section 1 2 3 5 6 7 Need more help? Glossary and Background and Section Procurement Self-learning acronyms considerations Outlines relevant resources Invites you to let us Provides basic Addresses the following tools and information Provides additional know if you would definitions of main questions: for accessible ICT information about like to get involved in a discussion/support concepts and a list • Where does this procurement. Includes and links to online 4 group in digital of acronyms used toolkit fit into the tips and resources on resources if you would accessibility, and throughout this guide. international legal how to communicate like to learn more about A scan of provides contact details and policy contexts CBM’s accessibility ICT accessibility. available tools within CBM if you would of the CRPD and requirements for and resources like to contact us. the Sustainable products and services Development Goals Present a selection being purchased; and (SDGs)? of tools for producing how to evaluate what providers promise and • Why is accessible ICT accessible content in deliver. critical for inclusion electronic documents, of persons with videos, and figures disabilities? (Section 3); and tools to ensure web accessibility • What are key (Section 4). considerations in implementing digital accessibility? Structure of the toolkit CBM Digital Accessibility Toolkit Back to Contents 5 CBM Digital Toolkit Make your information accessible from the start Before you write that report Why is accessibility What’s the international Section 3 important and how does it human rights framework? benefit society? Section 2 What are the international Section 2 standards? What about video Section 2 How do I make my website accessibility? accessible? Section 3 Planning a presentation? Section 4 Section 3 Make accessibility part of I want to learn more your procurement process Working in Microsoft, Adobe Section 6 Section 5 or InDesign? Section 3 Who do I contact in CBM What about email? about digital accessibility? Section 3 What role does alt text play? Section 7 Section 3 CBM Digital Toolkit CBM Digital Accessibility Toolkit Back to Contents 6 Section 1 Glossary and acronyms Section 1 Glossary and acronyms CBM Digital Accessibility Toolkit Back to Contents 7 1.1 Glossary Accessibility1: Agile software development: Assistive technology: means ensuring that persons with disabilities are describes a set of values and principles for any information and communications technology, able to have access to the physical environment software development as defined in theAgile product, device, equipment, and related service around them, to transportation, to information Manifesto2. The Agile methods goal is to enhance used to maintain, increase, or improve the such as reading material, to communication the value of the delivered product in order to functional capabilities of individuals with specific technology, and systems on an equal basis with satisfy the customer’s requirements. It advocates needs or disabilities. others. Accessibility requires forward thinking for individuals and interactions over processes by those responsible for procurement and and tools, working software over comprehensive Barriers: delivery of private and public services, products, documentation, customer collaboration over when discussed in relation to persons with systems, environments, and facilities to ensure contract negotiation, responding to change over disabilities, barriers can have a number of that persons with disabilities can access and use following a plan. meanings. They can be structural barriers, such services without barriers. as physical barriers (for example, stairs) or digital Alternative (alt) format: (for example, inaccessible websites), or in how a Accessibility features: refers to formats, such as large print or Braille, society organises itself in areas such as welfare include any accessible technology, assistive for people who have difficulty reading or cannot and support services, opportunities to own or technology, and specialty hardware and software read standard print. Alt format can also mean control resources, and decision making. Barriers that are either built-in or added on to products. converting from one type of file format, such as can also be attitudinal, for example prejudice and The purpose of these features is to make PDF, to another format, such as Word or HTML. negative perceptions of persons with disabilities technology easier to use by meeting a user can create barriers hindering their full and equal preference, a user need, or facilitating a user Alternative (or Alt) text: participation in society. interaction with the technology. text for all non-text content, including photos, graphs, tables, so that both their content and Cheat sheets: Accessible formats: function can be accessed by screen readers. quick reference guides, for example to Microsoft information
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