Awareness, Attitude and Usage of Wine Among SEC a Urban Indian Consumers by Researching the Following Factors

Total Page:16

File Type:pdf, Size:1020Kb

Awareness, Attitude and Usage of Wine Among SEC a Urban Indian Consumers by Researching the Following Factors Awareness, Attitude and Usage of Wine Among SEC A Urban Indian Wine Consumers JUNE 2016 WORD COUNT*: 9337 *Excluding table of contents, titles, sub-titles, tables, graphs, glossary, references and appendices. © The Institute of Masters of Wine 2016. No part of this publication may be reproduced without permission. This publication was produced for private purpose and its accuracy and completeness is not guaranteed by the Institute. It is not intended to be relied on by third parties and the Institute accepts no liability in relation to its use. Index 1. Glossary ......................................................................................................... 1 2. Summary ........................................................................................................ 3 3. Introduction .................................................................................................... 5 3.1 Overview and Need for the Study .............................................................. 5 3.2 Objectives of the Study .............................................................................. 7 4. Literature Review ........................................................................................... 9 4.1 The Historical Context ............................................................................... 9 4.1.1 Alcohol in Indian Mythology and Ancient History ......................... 9 4.1.2 Alcohol Use in Post-Independence India (1947 – 1979) ............ 10 4.2 The Contemporary Indian Wine Industry (1980 onwards) ....................... 10 4.2.1 Domestic Wine Production ......................................................... 11 4.2.2 Wine Imports .............................................................................. 12 4.2.3 Wine Consumption ..................................................................... 14 4.3 Importance of Wine Consumer Studies ................................................... 16 4.4 Relevance of Awareness, Attitude and Usage (AAU) Studies on Wine ... 17 4.5 Significance of AAU Studies in International Markets .............................. 17 4.6 Lack of Wine Consumer Studies on the Indian Wine Industry ................. 18 4.7 Alcohol Consumer Studies in India .......................................................... 19 5. Methodology ................................................................................................ 21 5.1 Overview.................................................................................................. 21 5.2 Target Group ........................................................................................... 21 5.3 Survey Partner ......................................................................................... 22 5.4 Quality Checks ........................................................................................ 22 5.5 Stage 1 Qualitative Study ........................................................................ 23 5.5.1 Sampling Strategy ...................................................................... 23 5.5.2 Interview Technique ................................................................... 23 5.5.3 Survey Design ........................................................................... 24 5.6 Stage 2 Pilot Survey ................................................................................ 25 5.7 Stage 3 Quantitative Study ...................................................................... 25 5.7.1 Sampling Strategy ...................................................................... 26 5.7.2 Interview Technique ................................................................... 27 5.8 Limitations of the Study ........................................................................... 27 6. Results and Analysis .................................................................................. 29 6.1 Overview.................................................................................................. 29 6.2 Awareness and Usage Module ................................................................ 30 6.2.1 Wine Styles ................................................................................ 30 6.2.2 Country of Origin ........................................................................ 32 6.2.3 Regions of Origin ....................................................................... 34 6.2.4 Grape Varieties .......................................................................... 36 6.3 Off-Trade Usage Model ........................................................................... 38 6.3.1 Frequency of Wine Purchases ................................................... 38 6.3.2 Occasion Context of Wine Consumption ................................... 42 6.3.3 Typical Wine Spend ................................................................... 44 6.3.4 Wine Buying Channels ............................................................... 47 6.3.5 Choice Cues When Selecting Wine ........................................... 49 6.4 On-Trade Usage Module ......................................................................... 50 6.4.1 Occasion Context of Wine Consumption ................................... 50 6.4.2 Typical Wine Spend ................................................................... 52 6.4.3 Wine Format Choice .................................................................. 56 6.4.4 Choice Cues When Selecting Wine ........................................... 58 6.5 Attitudes to Wine Module ......................................................................... 59 6.5.1 Attitude to Wine.......................................................................... 59 6.5.2 Reasons to Drink Wine .............................................................. 63 6.5.3 Attitudes to Domestic and International Wine ............................ 64 6.6 Additional Findings .................................................................................. 69 6.6.1 Frequency of Consumption of Domestic and International Wine 69 6.6.2 Off- and On-trade Usage of Domestic and International Wine ... 72 7. Conclusions and Recommendations ......................................................... 75 8. Bibliography ................................................................................................. 83 9. Appendices .................................................................................................. 91 Appendix 1 - Quantitative Consumer Survey Questionnaire ......................... 91 Appendix 2 - Approved Research Paper Proposal ...................................... 109 1. Glossary Term Description AAU Awareness, attitude and usage ASSOCHAM Associated Chambers of Commerce of India CAGR Compounded Annual Growth Rate Consumer The ‘Indian wine consumer’ unless otherwise mentioned as Chinese wine consumer, American wine consumer etc. Delhi Capital of India. For the purpose of this study, ‘Delhi’ includes New Delhi and urban areas in the neighbouring states of Haryana, Uttar Pradesh and Rajasthan. Dry states States in which the manufacture, distribution, importation, and sale of alcoholic beverages is prohibited by law. Rs./Rupees Indian national currency. Approximate conversation rates (as of 25-05-2016): £1 = Rs. 98.97, US$1 = Rs. 67.30 CWE Chief Wage Earner i.e. the person who contributes most to the household income. SEC Socio economic class. Classification of households used by market researchers to categorise Indian consumers on the basis of education levels and occupation of the CWE. SEC A Socio economic class A consisting of individuals who are considered as upper income earners, by way of being educated above diploma/graduate levels and/or are office executives or businessmen employing 10+ employees. Usage Wine purchase and consumption behaviour among consumers 1 © Institute of Masters of Wine 2016 2 © Institute of Masters of Wine 2016 2. Summary Often cited as an important emerging market for wine, India’s immense and evolving consumer population presents a number of opportunities. Despite its growing importance, little is known about the Indian wine consumer. As the Indian wine industry gains momentum and wine is desired by a wider spectrum of Indian consumers, there is a greater need to understand them better. Indian wine drinkers are largely upper income earners and located in the urban centres of Mumbai, Delhi, Bangalore, Pune and Goa, which account for the majority of India’s wine consumption. This research paper surveys 878 SEC A urban consumers across these main consumption centres with the aim of understanding their awareness, attitude and usage of wine; and examines varying trends in these factors across age, gender and geography. Survey highlights: Consumers have a limited understanding of wine styles and regions. Consumers are rapidly accepting wine as a healthy, lifestyle beverage. There are significant variations in how wine is perceived and consumed across India. Females and 25 to 34 year olds represent an increasingly important market segment. Insights from the study will have a direct commercial relevance for wine producers, importers, exporters, and marketers engaged in the Indian wine industry. 3 © Institute of Masters of Wine 2016 4 © Institute of Masters of Wine 2016 3. Introduction 3.1 Overview and Need for the Study India is widely recognised as a global economic powerhouse. With 1.2 billion people, it is the second most populous country in the world (Central Intelligence Agency 2016) and has the world’s largest
Recommended publications
  • Indian Wine Industry Proposes New Standards India
    THIS REPORT CONTAINS ASSESSMENTS OF COMMODITY AND TRADE ISSUES MADE BY USDA STAFF AND NOT NECESSARILY STATEMENTS OF OFFICIAL U.S. GOVERNMENT POLICY Voluntary - Public Date: 4/17/2013 GAIN Report Number: IN3041 India Post: New Delhi Indian Wine Industry Proposes New Standards Report Categories: Agriculture in the Economy Wine Beverages Agriculture in the News Promotion Opportunities Approved By: David Williams Prepared By: D. Williams Report Highlights: The Indian Grape Processing Board has published draft standards for wine. For the most part, the standards reflect the guidelines of the International Organization of Vine and Wine. However, some standards have been modified to reflect existing Government of India standards. Disclaimer: This summary is based on a cursory review of the subject announcement and therefore should not be viewed under any circumstance, as a definitive reading of the regulation in question, or of its implications for U.S. agricultural export trade interests. Wine Industry Proposes New Standards India, through a request from the Ministry of Food Processing, joined the International Organization of Vine and Wine (known as OIV via its French acronym) on July 12, 2011. The Indian Grape Processing Board, which is a board comprised of representatives from the public and private sectors and established under the auspices of the Ministry of Food Processing, is now working to harmonize Indian wine standards with OIV guidelines and has published a solicitation of comments concerning the proposed standards. India does not currently have a set of wine production standards. Industry sources indicate that, for the most part, the proposed standards have been lifted directly from OIV guidelines.
    [Show full text]
  • Liquor: Policy Changes Vital
    Market Survey BY: DR I. SATYA SUNDARAM LIQUOR: POliCY CHANGES VITAL Experts say uniform tariffs on imports from all neighbouring countries will be quite simple and easy to administer. If need be, sensitive items can be allowed at higher duty. ndia’s country liquor (or ar- wines are growing annually at the cases the previous year. Currently, rack) industry is known for rate of 30 per cent. Liquor consump- the Indian wine market is estimated chaotic business, and esti- tion in India increased by 106.67 per at one million cases per year and is mated at Rs 220 billion, with cent between 1960-72 and 1994-96. expected to grow at 20 per cent an- annual volume sales of over Wine consumption recorded a 14 nually. By 2012, the figure is expect- I200 million cases. Of course, the In- per cent growth in 2003-04 to reach ed to touch five million cases. dia-made foreign liquor (IMFL) sales 490,000 litre cases against 430,000 The total liquor industry is worth are pegged at around Rs 20 billion. IMFL 150 million cases, and accounts for only a growing at 8 to 10 per third of the total liq- cent annually. uor consumption in Manufacturers of India. Most IMFLs are country liquor will cheap and priced be- soon have to adhere low Rs 200 per bottle. to common standards Whisky accounts for almost similar to that 60 per cent of the liq- of branded spirits. uor sales, while rum, The Bureau of Indian brandy and vodka ac- Standards (BIS) may count for 17 per cent, prescribe fresh manu- 18 per cent and 6 per facturing norms for cent, respectively.
    [Show full text]
  • An Overview: Recent Research and Market Trends of Indian Wine Industry
    Open Access Review Article J Food Processing & Beverages October 2015 Vol.:3, Issue:1 © All rights are reserved by Bheemathati Journal of Food Processing & An Overview: Recent Research Beverages and Market Trends of Indian Sarovar Bheemathati* Department of Virology, S.V. University, Tirupati-517 502, Andhra Wine Industry Pradesh, India *Address for Correspondence Sarovar Bheemathati, Department of Virology, S V University, Keywords: Research; Viticulture; Wine market; India Tirupati-517 502, Andhra Pradesh, India, Tel: (+91) 8801747541; E-mail: [email protected] Abstract Submission: 24 August 2015 The wine industry related to flavor science is one of the most Accepted: 24 September 2015 globalized industries in the world. Even though wine was mentioned Published: 01 October 2015 as Somras or Madira in Indian mythology it has been viewed as a European product. Despite several socio economic constraints, the Copyright: © 2015 Bheemathati S. This is an open access article Indian wine market has already tasted its share of recognition in the distributed under the Creative Commons Attribution License, which global market over the past few years. The increasing annual growth permits unrestricted use, distribution, and reproduction in any medium, at 25-30% and the lower per capita wine consumption indicate provided the original work is properly cited. immense potentiality of the untapped Indian wine market. The wine Reviewed and approved by: Dr. Andrew Reynolds, Professor of market depends on the wine production, consumption, imports and Viticulture, Brock University, Canada exports. This paper presents an overview of the research contributions and market trends of Indian wine industry. The contributions in the field of viticulture have been utilized by the industry and have led to the progressive economic growth of India.
    [Show full text]
  • Unit: 01 Wines-I
    Food & Beverage Service Management –II BHM-602BT UNIT: 01 WINES-I Structure 1.1 Introduction 1.2 Objectives 1.3 Wine 1.4 Classification of Wines 1.4.1 By Colour 1.4.2 By Nature 1.4.3 By Taste 1.4.4 By Year of Production 1.4.5 By Body 1.4.6 Unspecified Wines 1.5 Production of Wines 1.6 Principle wine regions 1.6.1 France 1.6.2 Germany 1.6.3 Italy 1.6.4 Spain 1.7 Summary 1.8 Glossary 1.9 References/Bibliography 1.10 Suggested Readings 1.11 Terminal Questions 1.1 INTRODUCTION Legally defined in most countries, Wine is an alcoholic beverage made from the partial or complete fermentation of grape juice. Now talking about wines, the Wine and sprit association of the Great Britain has sponsored the following definition of Wine ―Wine is an alcoholic beverage obtained from the fermentation of the juice of freshly gathered grapes. Fermentation is conducted in the district of origin according to local customs and traditions. To bear the name Wine, the product must come only from grapes. If made from other fruits; the fruit name must be put before the tern Wine eg. Blackberry Wine, Apricot Wine, Fig Wine. Only a small part of the world is Wine producing. This is because the grape will only provide juice of the quality required for conversion into consumable Wine where two climatic conditions prevail. 1. Sufficient sun-shine to ripen the grape 2. Winters that are moderate yet sufficiently cool to give the Wine a chance to rest and restore its strength for the growing and fruiting season.
    [Show full text]
  • Before Johnny Walker Black Label and Chivas Regal Took the Indian
    Before Johnny Walker Black Label and Chivas Regal took the Indian whisky market by storm there was a malt whisky being produced in India for quite some time, since 1855 in fact! Also this distillery is situated in the foothills of the Himalayas!! The brewing, distillation and maturation processes followed at the distillery are very similar to that of Scotch whisky. Yes I am referring to Mohan “Meakin’s Solan No 1”. The distillery is situated in Kasauli, a small town in Solan district in the state of Himachal Pradesh. So if you are one of those who believe that water plays a major role in the outcome of the distilled spirit then this location has perhaps some of the best streams of fresh water in the world. Pic. (1)Location of Solan district, 65 Kms from Chandigarh Now we are not talking about one of the multiple dubious whiskies produced in India, this one is a “legitimate” whisky even by Scottish standards! In fact this was considered the “only whisky” produced in India for a very long time, as this is a “Malt” whisky produced from barley unlike most other whiskies produced in India which use molasses. This distillery is well known for the “OLD MONK” rum, which most readers from the subcontinent will be familiar with. Till recently I had a misconception that it was a single malt whisky, which is what Wikipedia also states (have submitted a correction) but a little more research/ observation has shown me that this is a blended malt whisky. Pic. (2)Solan No 1 Bottle So why am I drinking this and writing about it? And most importantly what has Bangalore got to do with this?? Solan number 1 was one of the most popular whisky back in the 80’s and largely supplied its products to the defense services of India.
    [Show full text]
  • 12 Indian Wines You Need to Stock up on This Year. Vogue
    12 Indian wines you need to stock up on this year From sparkling to rosé to the classic red and white, here’s your definitive Indian wine list for 2021. The Indian wine industry has evolved considerably over the past few years. “The quality of Indian wine is getting better; the whole 'vocal for local' phenomenon is sweeping the younger audience mindset and there is a lot of growth in tier two and three cities”, says sommelier Nikhil Agarwal, CEO of All Things Nice. While 2020 was a rough year for the wine industry with lagging sales in the restaurant and hospitality sector, retail sales skyrocketed and a few vineyards also launched new offerings. “Novice and first-time consumers seek value-for-money options. To capitalise on this trend, both Fratelli Vineyards and Sula Vineyards launched wine in cans and Grover Zampa came out with a ready-to-drink mulled wine in a bottle”, says Sonal Holland, master of wine. 2021 will likely see more interesting moves. “I'm excited with the potential of Tempranillo and Grenache grape varieties in India. We have already seen quality examples from Charosa, Grover Zampa, and Sula and I am looking forward to more”, says Agarwal. Holland recommends Vallonné Anokhee Cabernet Sauvignon 2016, a limited edition release that will be available exclusively at Vine2Wine Cellars. “A Syrah Merlot blend, this red wine is aged for five years in barrel and bottle prior to being released, which helps it develop a rich, velvety texture with delicious flavours of dark chocolate, black cherries, and sweet spice”, she says.
    [Show full text]
  • Drinks Are Carefully Chosen to Make the Journey Even More Memorable As They Say- ‘When the Wine Is in the Wit Is Out’
    pan indian markett kitchenli Introduction to our wine list This menu is designed to give you a real sense of joy, fun & excitement whist having a complete Indian market dining experience at ‘POTLI’. All the drinks are carefully chosen to make the journey even more memorable as they say- ‘when the wine is in the wit is out’. It is a challenge to match the characters of the wines to the complex spices we use. However, it has taken us a long time to carefully pair the wines with the authentic Indian cuisine we serve. To make the wine list easier to use we have grouped the wines by their style, characteristics & suggestive food pairing that we hope will enable you to make a more informed choice according to your taste. We focus on promoting wines from small independent growers from around the world who endeavour to make distinctive, individual wines whose characteristics truly represent the taste of their native soil. Please do not hesitate to ask us if you want some assistance in choosing your wine. We are really proud of our selection and would be happy for you to taste any of the wines we recommend. We serve a wide choice of wines by the glass for you to enjoy different wines with your meal courses. We hope you enjoy the selection of wine on offer as much as we have enjoyed choosing them! We dedicate this menu to the famous Greek saying- ‘I fear the man who drinks water, as he remembers this morning as what the rest of us said the last night’.
    [Show full text]
  • Indian Wine Consumers- Price Vs Other Attribute Influencing Purchase Decision Behaviour
    IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. PP 87-91 www.iosrjournals.org Indian wine consumers- Price Vs other attribute influencing purchase decision behaviour Dr. Aditi Raut1 Dr. Jayashree Bhakay2 Assistant Professor,Chetana`s R.K.Institute of Management and Research Director, Chetana`s R.K.Institute of Management and Research. Abstract: India is an emerging wine market.What do we really know about Indian wine consumer? This question is too broad to answer within the boundary of one paper. Thus the area of attributes influencing wine purchase decision behaviour is chosen as the scope of study for the paper.If we understand how consumers think while selecting a particular wine,then wine marketer can decide a better framework to decide his product offering.As Indian Market is traditionally considered as price sensitive market,this paper has made an attempt to apply this characteristic of Indian market to the Indian wine market.Today Indian wine marketer are talking about the best quality of wines produced by them at par with international wines.Wine experts are recommending taste ,brands ,origin of wine.But findings of this paper throws light on the price sensitivity by the Indian wine consumer. Keywords: Indian wine consumer, attributes, purchase decision, price sensitivity INTRODUCTION Changing habits of Indians in drinking have, among other things, changed fortunes of the wine industry in India. Both the Indian wine market and the indigenous wine industry are witnessing tremendous growth. Favorable and promotional government policies, higher disposable incomes and growth in foreign tourists are some of the reasons for such growth.
    [Show full text]
  • A Scotch Whisky Primer
    ARDBEG Voted World’s Best Whisky 2008 & 2009 by Jim Murray’s Whisky Bible. This article was originally published online at www.nicks.com.au A Scotch Whisky Primer What is Scotch Whisky? Today, Scotch whisky is one of the world’s leading spirit drinks and also regarded by many as the world’s most ‘noble’ spirit. It is exported to about 200 different markets and frequently outsells every other spirit category. Made from the most elemental of ingredients, water and barley, it has become inextricably woven into the fabric of Scotland’s history, culture and customs. Indeed, there are few products which are so closely related to the land of their birth than ‘Scotch’. For Scots, it is the drink of welcome and of farewell, and much in between. With a dram babies are ushered into the world and guests to the house. In the days when distances were traveled only with difficulty, a jug of whisky was left out for any tradesmen who might call. Business deals were sealed with a dram. All manner of small ailments have been eased with whisky - from children’s teething, to colds and flu. Depart- ing guests were offered a deoch an doruis, the ‘dram at the door’ - in modern terms ‘one for the road’. The dead-departed are remembered and wished Godspeed with large quantities of whisky. As Charles Shields puts it: “...without an appreciation of whisky, I think a visitor to Scotland misses the true beauty of the country; whisky and Scotland are inseparably intertwined.” The word ‘whisky’ originates from the Scots Gaelic word “Uisge Beatha” meaning the ‘water of life’, Anglicised over time to ‘Whiskybae’ until finally being shorten to ‘Whisky’.
    [Show full text]
  • “ Indian Grape Varieties” Introduction
    “ INDIAN GRAPE VARIETIES” INTRODUCTION Cultivated grapes are believed to have been introduced into the north of India by the Persian invaders in 1300 AD, from where they were introduced into the south. Famous Indian medicine scholars, Sasruta and Charaka in their medical treatises entitled ‘Sasruta Samhita’ and ‘Charaka Samhita’, respectively, written during 1356-1220 BC, mentioned the medicinal properties of grapes. Kautilya in his ‘Arthashastra’ written in the fourth century BC mentioned the type of land suitable for grape cultivation. “CLIMATE AND GRAPE GROWING REGIONS” The Western Ghats have laterite soils which are rich in iron with good drainage. They vary from sandy clay loam and red laterite, basalt rock to murrum soils, all well suited for wine grape cultivation. The summer growing season in India tends to be very hot and prone to monsoons. Many of India's wine regions also fall within the tropical climate band. Summertime temperature can get as hot as 113 °F (45 °C) and wintertime lows can fall to 46°F (8°C). During the peak growing season between June and August, rainfall averages 25–60 inches (625-1,500 mm). Grapes are usually harvested at the end of winter (January–March), which helps to expose the crop to warm days and cool nights. This exposure aids in the slow maturation of the grapes, enhancing their quality. “CLIMATE AND GRAPE GROWING REGIONS” Vineyards are then planted at higher altitudes along slopes and hillsides to benefit from cooler air and some protection from wind. The altitude of India's vineyards typically range from around 660 ft (200 m) in Karnataka, 984 ft (300 m) in Maharashtra, 2,600 ft (800 m) along the slopes of the Sahyadri to 3,300 ft (1000 m) in Kashmir.
    [Show full text]
  • An Overview of Indian Alcohol Industry
    IJCBM International Journal of Commerce and Business Management DOI: 10.15740/HAS/IJCBM/9.1/80-86 e ISSN–0976–7940 Volume 9 | Issue 1 | April, 2016 | 80-86 Visit us : www.researchjournal.co.in A REVIEW An overview of Indian alcohol industry K. L. SOWMYA SHREE, C. KAVYA AND G. N. NAGARAJA Received : 28.09.2015; Accepted : 20.03.2016 ABSTRACT India is the third largest global spirits market by volume in the world, just behind China and Russia. In some states, certain alcoholic beverages like wine and beer can be sold in supermarkets that further increase the availability. The Indian alcohol industry is a high-risk industry, on account of the high taxes and innumerable regulations governing it. The Indian liquor industry comprises the Indian Made Foreign Liquor (IMFL), country liquor, foreign Liquor Bottled in Origin (BIO), illicit alcohol, beer and wine segments. The overall IMFL market is increasing at the rate of 9 to 10 per cent annually and growth rate of 11.9 per cent in the last financial year (2011-12). Country liquor produced in local licensed distilleries and is made of cheap raw material, primarily rectified spirits of grains or molasses. The production cost for country liquor is low; the excise duties are also lower than they are for other liquor. Beer has become a popular beverage in the country only over the last two decades and it’s growing at a rate of about 17 per cent per year. Imported liquor forms a very small part of alcohol consumption in India and growing at the rate of 25 per cent annually.
    [Show full text]
  • Inside This Month
    march 2012 INSIDE THIS MONTH Volume 40 Issue 3 The No.1 choice for global drinks buyers BRANDS BY VALUE FIND OUT WHICH GLOBAL BRANDS ARE TOP OF THE LEAGUE WINE TOURISM THE WINNERS INDIAN WHISKY THE SUB-CONTINENT IS HEAVING WITH WHISKY DRINKERS Contents Agile Media Ltd, Zurich House, East Park, Crawley, West Sussex RH10 6AS +44(0) 1293 590040 drinksint.com 29 Enmeshed in the web aving been toiling over a feature on Indian whisky, it’s made me realise just how much 18 35 Hinformation is unavailable to us. On an almost daily basis, we remark: “What did we do before the internet?” Go down to the library? Ring someone. Google, Yahoo! and Wikipedia have made our lives 29 Indian whisky News much easier in getting information. 05 Business News The Indian market is huge. Christian Nevertheless, there are gaps and not everything is 07 Travel retail News/IAADFS Davis discerns the runners and the riders necessarily what it seems. I attempted to find out as preview much as possible about the Indian spirits market and 35 Absinthe 11 What’s New Indian whisky in particular. But it has been difficult. Hamish Smith checks out the wormwood India’s big player, United Spirits, did come through Analysis with the goods. But despite requests to the other major 14 St Patrick’s Day 38 From Our Own correspondent players, I had to resort to pulling off information from Find out how the major drinks groups WSET chief executive Ian Harris reports company websites and then slashing and burning to cut are gearing up for one of the biggest on the Kayra Academy in Turkey the hyperbole and get down to the nitty gritty.
    [Show full text]