The Sharing Future a Look at the Playing Field of the Swedish Sharing Economy

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The Sharing Future a Look at the Playing Field of the Swedish Sharing Economy The Sharing Future A look at the playing field of the Swedish sharing economy Oskar Ahlman Bachelor thesis, 15 hp International Business Programme, 240 hp Spring term 2018 This page is intentionally left blank Preface To start off I would like to express my gratitude to all the interview respondents for generously providing their time and experiences to this research. The thesis would not have been possible without you. To Erik Lindberg, Thomas Biedenbach, Per Levén, Lucas Haskell, Roger Filipsson and Philip Näslund, your input and advice has been invaluable in shaping this thesis. Finally, to friends and family who provided feedback, bounced ideas and more than once prevented me from putting my foot in my mouth. Thank you! 3 Abstract The way we share is changing. Where we used to knock on a neighbour’s door to borrow a cup of sugar, we are now using apps to share cars with strangers around the world Why do some people share, and why do others not? What is the role of the different players in the sharing economy, and how can sustainable growth be encouraged? The purpose of this research was to identify drivers and obstacles of engagement and paths to sustainable growth in the sharing economy. This thesis builds on previous research by expanding it to a Swedish context and by taking a broader look at the stakeholders. Interviews were conducted with five sharing economy experts in order to answer the research questions. The findings include the identification of drivers and obstacles of engagement in the sharing economy for the key stakeholder groups of users, firms (divided into established firms and startups) and the State. In total 30 factors were identified. Highlights of the discovered factors include the importance of convenience for driving participation among users, brand positioning for established firms, low barriers to entry for startups, and sustainability agendas for the State. Identified obstacles of engagement included lack of benefits for users, regulation and taxes for established firms, lack of demand for startups, and speed of change for the State. A model is developed to answer the questions of reaching critical mass and encouraging sustainability. The model describes the players and the playing field of the sharing economy and combines new and established theories for sustainable growth. Two of the highlighted concepts were the need for non-traditional business models and value-based investments, as exemplified by the platform cooperatives, which are user-owned sharing platforms. 4 Table of Contents INTRODUCTION....................................................................................................................................... 8 BACKGROUND ........................................................................................................................................... 8 RESEARCH PURPOSE .................................................................................................................................. 9 RESEARCH QUESTIONS .............................................................................................................................. 9 THEORY ................................................................................................................................................... 10 DEFINITIONS ........................................................................................................................................... 10 GROWTH OF THE SHARING ECONOMY ..................................................................................................... 11 DRIVERS AND OBSTACLES OF SHARING ................................................................................................... 13 CRITICAL MASS ....................................................................................................................................... 13 SOCIAL, ENVIRONMENTAL AND ECONOMIC SUSTAINABILITY.................................................................. 13 METHOD .................................................................................................................................................. 15 ONTOLOGY AND EPISTEMOLOGY ............................................................................................................ 15 RESEARCH DESIGN .................................................................................................................................. 15 INTERVIEW GUIDE ................................................................................................................................... 17 DATA ANALYSIS ...................................................................................................................................... 19 ETHICAL CONSIDERATIONS ..................................................................................................................... 19 SOURCE CRITICISM .................................................................................................................................. 20 REFLECTION ON METHOD CHOICES ......................................................................................................... 20 RESULTS .................................................................................................................................................. 22 ANALYSIS ................................................................................................................................................ 32 1. PARTICIPATION IN THE SHARING ECONOMY – THE PLAYERS ............................................................. 33 1.1 DRIVERS AND OBSTACLES ................................................................................................................. 33 1.1.1 FRICTIONS AND REWARDS ............................................................................................................. 35 1.1.1.1 ENTHUSIASTS .............................................................................................................................. 35 1.1.1.2 ATTITUDE-BEHAVIOUR GAP ....................................................................................................... 35 1.2 CRITICAL MASS ................................................................................................................................ 36 1.2.1 TRADITIONAL-MODERN SHARING GAP .......................................................................................... 36 1.2.2 BUILDING FROM ESTABLISHED FOUNDATIONS .............................................................................. 36 1.2.3 PLATFORM FRAGMENTATION ......................................................................................................... 36 2. THE SHARING ECONOMY LANDSCAPE – THE PLAYING FIELD ............................................................ 37 2.1 ROLE OF THE STATE .......................................................................................................................... 37 2.1.1 SLIDING SCALES & LOWER BARRIERS ........................................................................................... 37 2.2 PRIVATE-PUBLIC-BUSINESS COOPERATION ...................................................................................... 37 2.2.1 STARTUP SCALING GAP ................................................................................................................. 37 2.3 SHARING ECONOMY BUSINESS MODELS ........................................................................................... 37 2.3.1 PLATFORM COOPERATIVES ............................................................................................................ 38 2.3.1.1 GOVERNING THE COMMONS ....................................................................................................... 38 2.4 VALUES IN THE SHARING ECONOMY ................................................................................................. 38 2.4.1 MOVING PAST “THINGS” MENTALITY ........................................................................................... 39 2.4.2 SUSTAINABLE INVESTMENTS ......................................................................................................... 39 CONCLUSIONS ....................................................................................................................................... 40 IMPLICATIONS ......................................................................................................................................... 40 SUMMARY: ANSWERS TO RESEARCH QUESTIONS .................................................................................... 40 FUTURE RESEARCH ................................................................................................................................. 41 REFERENCES .......................................................................................................................................... 42 TABLE REFERENCES ........................................................................................................................... 44 APPENDIX ................................................................................................................................................ 45 INTERVIEW TRANSCRIPTIONS .................................................................................................................. 45 5 6 This page is intentionally left blank 7 Introduction “The global economy is in crisis. The exponential exhaustion of natural resources, declining productivity, slow growth, rising
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