NYS & CSEA PARTNERSHIP PRESENTS SKILLS FOR SUCCESS COURSES for CSEA-represented employees

February - June 2016

www.nyscseapartnership.org • (800) 253-4332 Skills for Success courses will be held between February and June 2016 at training sites conveniently located near your work or home.

Courses are offered in the following categories:

Individual Development

Interpersonal Communication

Language Skills

Math Skills

Trades, Operations, and Maintenance

Work Management

Writing Skills A JOINT MESSAGE

1

The NYS & CSEA Partnership for Education and Training (Partnership) is pleased to announce the Skills for Success Spring 2016 course catalog for CSEA-represented employees.

The Partnership is jointly sponsored and administered by the NYS Governor’s Office of Employee Relations and the Civil Service Employees Association (CSEA). Course participation by employees working in local government, school districts, state authorities, and the private sector is sponsored by the CSEA WORK Institute.

You are invited to take advantage of the classroom-based and webinar courses described in this publication. Courses are listed under seven categories. We urge you to work with your supervisor to select the courses most suited to your work and personal goals. You may apply for any of the courses offered, even if the course is not related to your current job.

It is easy for you to:

• Choose a course that meets your job-related training, professional development, or personal development needs.

• Enroll through the Statewide Learning Management System (SLMS) or by completing the Partnership’s course application form on page 27.

• Attend courses held at training sites near your work or home or through a webinar at your convenience on your computer.

We hope you will choose from the many learning opportunities that can help you prepare for the challenges and demands of current and future job opportunities.

Skills for Success is all about making choices for your success. TABLE OF CONTENTS

Courses Designed for You 3

About the Courses and Program 3

How You Can Enroll in a Course 4

Notifications 5 2 Your Responsibilities 5

Certificates Are Awarded to You 6

Contact the Partnership 6

Course Descriptions, Dates, and Locations 7

• Individual Development 7

• Interpersonal Communication 9

• Language Skills 11

• Math Skills 11

• Trades, Operations, and Maintenance 12

• Work Management 15

• Writing Skills 16

Schedule of Courses by CSEA Region 18

Additional Education and Training Resources 22

SLMS: Getting Started Enrolling in a Class 25

Skills for Success Application Form 27

Directions for Completing Application Form 28 COURSES DESIGNED FOR YOU

Workforce development ment and are supportive connection. Participants competencies are founda- of agency missions and access a website to see tional job-based skills all efforts. The competencies the presentation and listen employees need in order and their accompanying to the presenter and class- to succeed across a wide descriptions are available mates using a telephone. variety of occupations. on our website. IMPORTANT: The Researching the litera- Webinar Courses ture on competencies has Partnership’s webinars are allowed the Partnership In order to increase par- very popular. Please enroll to explore current trends ticipation in courses while at least five work days 3 in work readiness and limiting time away from before the delivery date. develop a set of standards the office, the Partnership to serve as a reference for offers a number of courses employees and supervisors via webinar. A webinar in selecting courses that allows employees to take are relevant to professional courses using a computer, and personal develop- telephone, and Internet

ABOUT THE COURSES AND PROGRAM

No Cost to Employees Eligibility Skills for Success courses are offered at no cost to Employees are eligible to participate in Skills for employees or agencies. Success courses if they are: Employee reimbursement • A CSEA-represented NYS employee (ASU/02, for travel, lodging, meals, OSU/03, ISU/04, or DMNA/47). and parking expenses is at the discretion of the • A CSEA-represented employee working in a local agency or organization. government, school district, state authority, or the private sector, as space permits. Course Locations • A NYS employee (previously in the ASU/02) Courses are typically held serving a probationary period in a transition at state agency worksites. title or traineeship supported by the Partnership Training site locations (MC/06 or PS&T/05) may attend courses in the are listed in the Course interpersonal communication, math skills, work Descriptions, Dates, management, and writing skills categories. and Locations section beginning on page 7. • A NYS employee in a Management/Confidential (MC/06) clerical or secretarial title is eligible to attend courses in the interpersonal communication, math skills, work management, and writing skills categories, as space permits.

www.nyscseapartnership.org ABOUT THE COURSES AND PROGRAM (continued)

When Courses are Held Full-Day Courses Courses are typically held • Full-day courses are typically held from 9:00 a.m. - during the day, and vary 4:30 p.m. from one hour to six days in length. Course times Half-Day Courses are specified in the Course • Half-day courses are held from 9:00 a.m. - 12:15 p.m. Descriptions, Dates, and or 1:15 p.m. - 4:30 p.m. Locations section beginning Webinar Courses on page 7. 4 • Webinar courses are typically one hour in length and are held in morning and afternoon sessions.

HOW YOU CAN ENROLL IN A COURSE

Applicants cation from donotreply@ Reasonable goer.ny.gov with the Accommodations Enroll for courses as message: “Your approval soon as possible because is required to confirm All training sites are minimum enrollment levels the following enrollment accessible to employees must be met three weeks request.” The employee’s with disabilities. Special before the class date. name will appear in the instructional needs Please do not enroll in are addressed by the email. a course unless you can Partnership on an attend the entire course. When you approve an individual basis. If you employee’s enrollment, you have questions, please Supervisors of are granting the employee call (800) 253-4332 Applicants release time to attend or email access@ the entire course without nyscseapartnership.org. Once an employee enrolls charge to leave credits. in a course, you will receive an email notifi-

Enroll through SLMS Enroll through the Partnership • Employees can enroll for classes through • If you are unable to enroll through the Statewide Learning Management SLMS, complete the Skills for Success System (SLMS) at www.nyslearn.ny.gov. application form on page 27. • If you have forgotten your Username or • You can apply for multiple courses on Password, go to www.nyslearn.ny.gov and one application form. However, you may click on the SLMS Login button and then not be accepted for all of the courses click on the Forgot your Username or for which you apply. Password? link. • You must obtain your supervisor’s • For additional information, see SLMS: approval on the application form in Getting Started Enrolling in Partnership order to attend the course(s). Classes on page 25.

PLEASE NOTE: CSEA-represented employees working in local government, school districts, state authorities, or the private sector must contact the Partnership at (800) 253-4332 or [email protected] for information about enrolling in classes through SLMS.

www.nyscseapartnership.org NOTIFICATIONS

If you are accepted into a Getting Started Enrolling Date and Location Skills for Success course, in Partnership Classes Changes you will be notified by guide on page 26. email through SLMS Occasionally, the Partner- approximately three weeks Class Full Notification ship must change course before the start of the dates or locations. Please course. If you are not accepted read your email notification into a course, you will carefully. If your supervisor has not be notified by email. We approved your participa- encourage you to reapply Cancellations tion, you will be notified by when the course is offered 5 email through SLMS. again. If a course is canceled, you will be notified by email IMPORTANT: If you have Wait Lists through SLMS. If there is not received a notification no email address for you in 10 days before the course The Partnership will main- SLMS, you will be notified is scheduled, please call tain a wait list for any by phone. the Partnership at (518) course that has reached 486-7814 or, for areas full enrollment. If a outside the Capital Region, vacancy occurs, Partner- call (800) 253-4332. ship staff will contact you to determine your interest NOTE: To update your in attending. email address in SLMS, see step F of SLMS:

YOUR RESPONSIBILITIES

Be Considerate if Do not ask someone to You Cannot Attend a attend in your place, Course because the Partnership maintains a wait list. Your enrollment into a course signifies a commit- By dropping a course at ment to attend the entire the last minute, or failing course. to attend, you may be denying another employee If you cannot attend, the opportunity to attend. and you have enrolled through SLMS, please drop the course as soon as possible. If you sent in a paper application Bring Appropriate Documents to Class to the Partnership, please call (518) 486- 1. Acceptance Notification – Bring a copy of your 7814 or (800) 253-4332 acceptance notification to the first day of class. or email learning@ nyscseapartnership.org as 2. Photo Identification – Be prepared to present a soon as possible. PHOTO ID upon arrival for each day of class.

www.nyscseapartnership.org CERTIFICATES ARE AWARDED TO YOU

Certificates

• Certificates of Completion are awarded for Skills for Success courses if you attend and participate in the entire course.

• You will be able to print your certificate approximately three weeks after completing the class. To print your certificate, log into SLMS, go to My Learning page, locate the appropriate course and click on the Print Certificate button. Note: The Print Certificate button will only be available if the class status is Completed.

• If you are unable to print your certificate, please contact the Partnership at (518) 6 486-7814, or for areas outside the Capital Region, at (800) 253-4332.

CONTACT THE PARTNERSHIP

For additional information about Skills for Success courses, please contact staff at:

NYS & CSEA Partnership for Education and Training Corporate Plaza East - Suite 502 240 Washington Avenue Extension Albany, 12203

Email: [email protected]

Website: www.nyscseapartnership.org

Facebook: www.facebook.com/nyscseapartnership

Twitter: www.twitter.com/NYSCSEA

Phone: (518) 486-7814 (800) 253-4332 (for areas outside the Capital Region)

Fax: (518) 486-1989 or (518) 473-0056

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

Individual Development Computer Basics - 1 Day • Practice techniques to mini- mize stress at work and This course helps participants home These courses provide employ- acquire a basic understanding • Gain knowledge about the ees with the knowledge and of personal computers, common mind-body connection to skills they need to help them computer software programs, stress achieve balance between their and the fundamentals of using • Understand the benefits of work and personal lives. Em- word processing, spreadsheets, proper diet, adequate exer- ployees will have the opportu- and the Internet. Participants cise, and various forms of re- will: nity to gain knowledge about a laxation to reduce stress and 7 variety of subjects, depending • Identify personal computer improve personal resiliency on their individual needs and hardware components interests. SLMS Class Code: P_OE_R7_3655 • Create documents using April 26, 2016 Microsoft Office Word Best Practices in Resume Webinar • Produce spreadsheets using and Interview Preparation - 10:00 a.m. - 11:00 a.m. Microsoft Office Excel 1-Hour Webinar • Use the Internet to search for Have you ever wondered information Designing Dynamic what information to include on SLMS Class Code: P_OE_R2_3700 PowerPoint Presentations - your resume? Are you a job May 2, 2016 1-Hour Webinar seeker who is worried about Consortium for Worker how to answer those difficult This webinar shows participants Education interview questions, or keep how to avoid creating dull and Manhattan your nerves under control? If uninteresting presentations. By 9:00 a.m. - 4:30 p.m. so, this webinar will be a good using Microsoft PowerPoint to starting point. It will cover SLMS Class Code: P_OE_R4_3706 demonstrate best practices in the basics on how to present May 12, 2016 planning and design, partici- your knowledge, skills, and Department of Labor pants will gain knowledge about abilities in a professional way, Albany how to create memorable and whether on paper or in-person. 9:00 a.m. - 4:30 p.m. powerful presentations. Partici- Participants will: pants do not need to have the SLMS Class Code: P_OE_R5_3710 PowerPoint software on their May 19, 2016 • Apply the basics of preparing computer to participate in the SUNY Canton and writing a resume webinar, but familiarity with Canton • Enhance interviewing skills its basic tools and features is 9:00 a.m. - 4:30 p.m. that build confidence recommended. Participants will: • Receive materials to aid in their job search and the in- • Develop useful planning terview process Dealing with Stress - 1-Hour strategies and principles of Webinar good design SLMS Class Code: P_OE_R7_3754 • Identify how to add text, This course takes a holistic April 20, 2016 images, and graphics to approach to helping employ- Webinar create visually-appealing ees recognize and manage the 10:00 a.m. - 11:00 a.m. slides stress of balancing work and life • Discover various ways to SLMS Class Code: P_OE_R7_3755 demands. Participants will gain view and publish slides May 3, 2016 knowledge about the impact of Webinar stress, practice stress-reduction SLMS Class Code: P_OE_R7_3651 12:00 p.m. - 1:00 p.m. techniques, and discover ways March 3, 2016 to manage stress at home and Webinar at work. Participants will: 1:00 p.m. - 2:00 p.m. • Identify the symptoms of stress • Recognize situations that induce stress

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

Financing Your Education - SLMS Class Code: P_OE_R7_3653 to manage stress at home and 1-Hour Webinar April 6, 2016 at work. Participants will: Webinar How to afford a college 10:00 a.m. - 11:00 a.m. • Identify how to deal with degree program is a dilemma common stressors often faced by many people. • Develop an understanding of Paying for school is one of the Managing Finances - 1-Hour how to capitalize on positive barriers cited most often by Webinar stress energy working adults looking to return • Practice a variety of stress to school. This webinar covers This course helps employees management strategies 8 traditional and non-traditional develop their money manage- SLMS Class Code: P_OE_R4_3695 ways to pay for college and ment skills and reduce the May 18, 2016 save money. Participants will: stress created by financial dif- ficulties. Employees discover CSEA Capital Region Office • Acquire an overview of tradi- ways to set goals and make Latham tional federal and state finan- plans to reach them, spend less 9:00 a.m. - 4:30 p.m. cial aid programs using the than they earn, save for retire- Free Application for Federal ment, use credit wisely, and Student Aid (FAFSA) take advantage of the many Understanding Today’s • Obtain tips on how to search tax-saving programs the State Computer - 1-Hour Webinar for scholarships of New York offers. Participants This webinar helps employees • Become familiar with educa- will: gain knowledge about common tional tax credits, credit by computing devices and their exam programs, and obtain- • Assess their financial net overall impact on today’s work- ing college credit for prior worth by determining as- force and society. It will cover learning experiences sets, personal holdings, and investments in comparison to the practical uses of popular SLMS Class Code: P_OE_R7_3652 their liabilities trends in computers and related March 8, 2016 • Determine their debt-to- technologies. Participants will: Webinar income ratio by evaluating • Develop an understanding of 1:00 p.m. - 2:00 p.m. loans, credit cards, and net common computing devices pay like smartphones, tablets, • Develop a budget that works and laptops Internet Research Skills - for their household • Become familiar with ter- 1-Hour Webinar • Identify the pros and cons of minology related to current using credit and the impact The Internet contains technology, such as cloud of impulse buying and ignor- an enormous amount of computing, computer secu- ing consequences for their information from both reliable rity, and social media financial situation and unreliable sources, and • Explore the impact of tech- wading through this material SLMS Class Code: P_OE_R7_3753 nology in the workplace and can be overwhelming. This February 18, 2016 in their personal lives course provides strategies for Webinar SLMS Class Code: P_OE_R7_3756 employees to find helpful and 1:00 p.m. - 2:00 p.m. May 11, 2016 accurate information quickly. Webinar Participants will: 1:00 p.m. - 2:00 p.m. Managing Your Stress - • Review Internet search 1 Day engines and search tools New • Identify effective search This course takes a holistic Using Credit Wisely - 1 1/2 techniques for the Internet approach to helping employ- Hour Webinar • Apply criteria to evaluate ees recognize and manage the This webinar helps employ- information found on the stress of balancing work and life ees use personal credit wisely. Internet demands. Participants will gain Participants will gain knowledge knowledge about the impact of about what good credit is, how stress, practice stress-reduction to access and read their per- techniques, and discover ways sonal credit report, what makes

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

up a credit score, and how to Interpersonal Building Better Work repair their credit and avoid Communication Relationships - 1 Day credit repair scams. Participants will: Effective work relationships These courses provide employ- are critical to accomplishing • Discover ways to access and ees with the skills they need to your work successfully. They read their personal credit communicate effectively in the can contribute to job satisfac- report workplace. The courses in this tion, increased productivity, and • Develop strategies for repair- category provide participants even improve your health and ing their credit with opportunities to exchange well-being. Regardless of job • Identify what’s legitimate in information in a variety of ways title or agency, your ability to 9 credit repair services including verbal, written, and “work well with others” matters. • Gain knowledge about the non-verbal communication. Participants will: Big Three credit reporting agencies Being an Effective Team • Recognize the value of posi- Member - 1 Day tive workplace relationships SLMS Class Code: P_OE_R7_3757 • Determine how effective work May 19, 2016 The ability to be an effective relationships can help achieve Webinar team member is critical to the career goals and improve job 10:00 a.m. - 11:30 a.m. success of any organization. satisfaction Working with others to accom- • Develop the skills to create plish the mission of an agency and improve relationships at Using the Tuition Benefits or facility can provide chal- work Program - 1 1/2 Hour lenges, but also many rewards. Webinar Participants will: SLMS Class Code: P_OE_R1_3746 May 18, 2016 Note: This webinar is open • Recognize the importance of Bayard Cutting Arboretum to CSEA-represented NYS working collaboratively employees only. • Develop strategies for being Great River an effective team member 9:00 a.m. - 4:30 p.m. Interested in returning to school • Identify proactive ways to to work on a degree but not support other team members SLMS Class Code: P_OE_R6_3738 sure how to pay for it? Interest- and team leaders May 26, 2016 ed in taking courses to become Department of Transportation eligible for a Civil Service exam SLMS Class Code: P_OE_R2_3701 Hamburg or to improve your current job February 25, 2016 8:00 a.m. - 3:30 p.m. skills? This webinar provides Department of Financial information about using the Services SLMS Class Code: P_OE_R3_3750 Partnership’s Tuition Benefits Manhattan June 1, 2016 Program to help pay for cours- 9:00 a.m. - 4:30 p.m. Eleanor Roosevelt State es. Participants will: Office Building SLMS Class Code: P_OE_R6_3735 Poughkeepsie • Determine their eligibility for April 14, 2016 9:00 a.m. - 4:30 p.m. tuition benefits • Identify the different types Salamanca of benefits available and the 9:00 a.m. - 4:30 p.m. Conflict Resolution Skills: types of courses covered How to Be Your Own • Discover how to apply for and SLMS Class Code: P_OE_R6_3737 Mediator - 1 Day April 14, 2016 use their benefits, cancel a Department of Transportation benefit, change courses and This course empowers employ- Pittsford schools, and drop a course ees to handle the challenges of 9:00 a.m. - 4:30 p.m. • Gain knowledge about benefit today’s workplace. Participants coverage limits will gain knowledge about a SLMS Class Code: P_OE_R5_3714 powerful communication tool – April 20, 2016 SLMS Class Code: P_OE_R7_3654 self-mediation – to manage the SUNY Polytechnic Institute April 14, 2016 differences that impair team- Utica Webinar work, quality of performance, 9:00 a.m. - 4:30 p.m. 2:00 p.m. - 3:30 p.m. decision making, and coopera-

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

tion. Participants will: challenges of working with Job Etiquette - 1-Hour customers from diverse back- Webinar • Identify how to handle the grounds challenges of today’s interde- Job etiquette refers to good pendent workplace SLMS Class Code: P_OE_R4_3711 manners and proper behavior • Use the tools of the profes- June 2, 2016 that are essential to one’s pro- sional mediator to build bet- Office of Children and fessional growth. This webinar ter workplace relationships Family Services focuses on proper conduct in • Understand how to take con- Rensselaer a work environment and will 10 trol of conflicts rather than be 9:00 a.m. - 4:30 p.m. cover such topics as appropriate controlled by them communication, behavior, and • Discover how to handle dif- dress. Participants will: ficult people and avoid being Dealing with Difficult seen as a difficult person Behaviors - 1 Day • Identify useful tips for work- ing in a cubicle environment SLMS Class Code: P_OE_R5_3699 Difficult behaviors can take • Gain knowledge about proper March 9, 2016 many forms. Sometimes they work attire CSEA Central Region Office take us by surprise; other times • Develop good office tele- East Syracuse they are ongoing or form a pat- phone etiquette 9:00 a.m. - 4:30 p.m. tern. This course is designed SLMS Class Code: P_OE_R7_3758 to help participants manage a March 16, 2016 SLMS Class Code: P_OE_R2_3709 variety of challenging behaviors Webinar March 16, 2016 and situations in the workplace. 10:00 a.m. - 11:00 a.m. Shirley A. Chisholm State Participants will: Office Building Brooklyn • Examine actions and percep- 9:00 a.m. - 4:30 p.m. tions that can contribute to Keep Your Cool: Ways to difficult situations Protect Your Professional SLMS Class Code: P_OE_R4_3712 • Apply strategies to address Reputation - 1 Day March 28, 2016 difficult behaviors and re- We have all experienced SUNY Plattsburgh solve challenging situations difficult emotions while at work. Plattsburgh • Create an action plan for Anger can be a normal and 9:00 a.m. - 4:30 p.m. future challenging encounters common emotional reaction with people and situations to certain challenging events Customer Service - 1 Day SLMS Class Code: P_OE_R2_3694 and situations. Anger can be March 1, 2016 a very destructive force in the This course addresses Revised Office of the Attorney General workplace and in our personal the role of customer Manhattan lives if not managed effectively. service in the public sector. 9:30 a.m. - 5:00 p.m. Participants will: It will provide strategies and techniques for effectively han- SLMS Class Code: P_OE_R6_3716 • Identify events and dling customers and ourselves March 30, 2016 situations that contribute to when delivering outstanding Western New York DDSO experiencing anger at work service to the public. Partici- Perrysburg • Develop helpful ways pants will: 9:00 a.m. - 4:30 p.m. to manage anger in the workplace • Gain knowledge about what SLMS Class Code: P_OE_R1_3713 • Discover how to recognize is and is not good customer June 3, 2016 and diffuse angry situations service Long Island State Veterans • Acquire useful tips for han- Home SLMS Class Code: P_OE_R3_3705 dling difficult and angry cus- Stony Brook April 22, 2016 tomers 9:00 a.m. - 4:30 p.m. Mid-Hudson Forensic • Develop strategies for man- Psychiatric Center aging stress when dealing New Hampton with customers 9:00 a.m. - 4:30 p.m. • Identify and address the

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

Workplace Social Skills - skills and listening techniques SLMS Class Code: P_OE_R2_3702 1 Day through conversational and April 14, 21, 28; May 5, 12 & grammatical practice 19, 2016 This course helps employees • Practice communicating using Consortium for Worker acquire effective skills in dealing basic aspects of time, place, Education with co-workers, supervisors, direction, and courtesy Manhattan and customers. Participants • Demonstrate cultural aware- 9:00 a.m. - 4:30 p.m. will: ness and sensitivity toward SLMS Class Code: P_OE_R4_3721 the Spanish language and • Discover appropriate work- April 25; May 2, 9, 23; June culture place behaviors and how to 6 & 13, 2016 11 manage emotions in different SLMS Class Code: P_OE_R1_3698 Office of the State Comptroller work situations April 11, 18, 25; May 9, 16 & Albany • Develop effective interper- 23, 2016 9:00 a.m. - 4:30 p.m. sonal communications in the CSEA Long Island Region Office workplace Commack SLMS Class Code: P_OE_R5_3697 • Identify how to communicate 9:00 a.m. - 4:30 p.m. April 27; May 4, 11, 18, 25 & their needs appropriately June 1, 2016 while practicing effective SLMS Class Code: P_OE_R4_3703 Central New York DDSO interactions with co-workers April 21, 28; May 5, 12, 19 & North Syracuse • Practice the skills needed for 26, 2016 9:00 a.m. - 4:30 p.m. successful one-on-one and DOCCS Training Academy group meetings Albany 9:00 a.m. - 4:30 p.m. Math Skills SLMS Class Code: P_OE_R5_3743 April 4, 2016 SUNY Binghamton Focus on Pronunciation: Courses in this category provide Binghamton Level 1 - 6 Days employees with the skills they 9:00 a.m. - 4:30 p.m. need to complete assignments This course is for employees involving basic, intermediate, who would like to develop their and advanced level mathemati- Language Skills English pronunciation. They will cal computations. practice global features of clear speaking such as: speaking Introduction to Accounting These courses provide employ- slowly, speaking loudly, paying - 1 Day ees with basic foreign language attention to the end of words, conversation skills or improve and using their voices to speak This course helps employees English language skills to expressively. Participants will: enhance their understanding of enhance workplace interactions. how to perform basic account- They also introduce partici- • Practice reading and speaking ing and bookkeeping tasks. pants to the cultural elements in front of other participants Participants will: of native language speakers to • Develop a work-related foster a better understanding of vocabulary and practice its • Gain knowledge about the the dynamics of the language pronunciation duties and responsibilities of and its usage. Ample practice • Identify and observe how bookkeepers and the basic time is included. sounds are made and how concepts of accounting to use the appropriate • Perform basic math opera- Conversational Spanish - intonation tions related to bookkeep- 6 Days • Distinguish different types of ing and create and interpret American English, verbal, and tables, charts, and graphs This course helps employees non-verbal communications • Interpret basic financial develop their pronunciation statements skills and understanding of • Describe the basic purpose common Spanish words and and functions of the State- phrases. Participants will: wide Financial System • Develop basic communication

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

SLMS Class Code: P_OE_R4_3715 SLMS Class Code: P_OE_R2_3749 SLMS Class Code: P_OE_R6_3690 March 15, 2016 February 15, 2016 April 20 & 21, 2016 Office of Children and CSEA Metropolitan Region Department of Transportation Family Services Office Pittsford Rensselaer Manhattan 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R4_3727 SLMS Class Code: P_OE_R6_3740 SLMS Class Code: P_OE_R1_3666 April 26 & 27, 2016 April 13, 2016 February 29, 2016 Western New York DDSO Connetquot River State Grafton 12 West Seneca Park Preserve 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Oakdale SLMS Class Code: P_OE_R3_3661 9:00 a.m. - 4:30 p.m. May 18 & 19, 2016 Trades, Operations, SLMS Class Code: P_OE_R6_3742 Sterling Forest State Park and Maintenance March 24, 2016 Tuxedo Western New York DDSO 9:00 a.m. - 4:30 p.m. These introductory and ad- West Seneca vanced skilled trades courses 9:00 a.m. - 4:30 p.m. help operations and mainte- Blueprint Reading SLMS Class Code: P_OE_R3_3662 Fundamentals - 2 Days nance employees improve their April 5, 2016 current skills and learn new Department of Environmental This course gives participants ones. They offer hands-on, Conservation the fundamental skills practical instruction that re- New Paltz necessary to read and interpret flects the everyday challenges 9:00 a.m. - 4:30 p.m. blueprints. Participants will: employees encounter in the workplace. SLMS Class Code: P_OE_R5_3683 • Use an architectural ruler to May 19, 2016 read scaled drawings Air Conditioning and • Convert designs into a blue- Refrigeration Basics - 1 Day Fayetteville print 9:00 a.m. - 4:30 p.m. • Interpret different types of This course helps participants drawings (e.g., architectural, gain knowledge about the basic electrical, plumbing, HVAC) operation, maintenance, and Air Conditioning and and basic abbreviations, troubleshooting of air condition- Refrigeration Advanced - symbols, and line types ing and refrigeration systems. 2 Days within a blueprint Refrigerant recovery, recycling, and reclaiming will also be This course is for employees SLMS Class Code: P_OE_R3_3663 discussed in order to heighten who have some familiarity with March 3 & 4, 2016 awareness of the environmen- the basic principles of air condi- Department of Environmental tal safeguards employees need tioning. It presents participants Conservation to maintain when working with with the more advanced ter- New Paltz these systems. Participants will: minology and practices used in 9:00 a.m. - 4:30 p.m. this trade. Participants will: • Identify how basic refrig- SLMS Class Code: P_OE_R5_3675 eration and air conditioning • Gain knowledge about March 8 & 9, 2016 systems work how electrical controls and SUNY Oswego • Acquire a basic knowledge metering devices are used in Oswego about how to install, operate, the field 9:00 a.m. - 4:30 p.m. and maintain refrigerators • Demonstrate how to analyze SLMS Class Code: P_OE_R2_3664 and air conditioners an air conditioning or March 22 & 23, 2016 • Demonstrate effective safety refrigeration system using Shirley A. Chisholm State Office practices for air conditioning gauges and thermometers Building and refrigeration systems • Identify the benefits of Brooklyn efficient air conditioning and 9:00 a.m. - 4:30 p.m. refrigeration systems

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

SLMS Class Code: P_OE_R6_3723 SLMS Class Code: P_OE_R3_3665 SLMS Class Code: P_OE_R5_3745 April 7 & 8, 2016 April 11, 2016 May 25 & 26, 2016 School for the Blind Napanoch Volunteer Firehouse Mohawk Correctional Facility Batavia Napanoch Rome 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R5_3752 SLMS Class Code: P_OE_R6_3741 April 18 & 19, 2016 April 18, 2016 Electricity Basics - 1 Day SUNY Binghamton Western New York DDSO Binghamton West Seneca This course introduces partici- 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. pants to the basic principles of 13 SLMS Class Code: P_OE_R4_3667 SLMS Class Code: P_OE_R4_3732 electric theory and how to apply May 24 & 25, 2016 May 4, 2016 these concepts to the connec- Capital District DDSO Agency tions and operation of electrical Schenectady Ray Brook equipment. Participants will: 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. • Discover how electricity is produced and distributed • Differentiate between AC Carpentry Basics - 1 Day Carpentry Advanced - 2 and DC Days This course introduces partici- • Identify types of electricians’ pants to the basic fundamentals This course is for employees materials and tools of carpentry, including how to who have some familiarity with SLMS Class Code: P_OE_R3_3659 use hand and portable power the basic principles of carpen- March 10, 2016 tools, the types of wood and try. It presents participants with Fort Montgomery State their uses, painting and finish- the more advanced terminology Historic Site ing, and basic construction and practices used in the car- Fort Montgomery techniques. Participants will: pentry trade. Participants will: 9:00 a.m. - 4:30 p.m. • Identify types of carpentry • Identify how to frame walls, SLMS Class Code: P_OE_R1_3747 hand and power tools floors, roofs, and stairs March 22, 2016 • Discover types of wood used • Discover how to install win- Bayard Cutting Arboretum in the carpentry trade dows, door units, and drywall State Park • Make carpentry measure- • Explain project estimation Great River ments and markings using principles 9:00 a.m. - 4:30 p.m. rulers and other devices SLMS Class Code: P_OE_R5_3733 SLMS Class Code: P_OE_R5_3684 SLMS Class Code: P_OE_R4_3763 April 19 & 20, 2016 March 24, 2016 March 3, 2016 Department of Environmental Department of Transportation Department of Transportation Conservation Watertown Schenectady Saranac Lake 9:00 a.m. - 4:30 p.m. 7:30 a.m. - 3:00 p.m. 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R4_3669 SLMS Class Code: P_OE_R1_3724 SLMS Class Code: P_OE_R3_3660 March 31, 2016 March 10, 2016 May 10 & 11, 2016 Sterling Forest State Park Saratoga Springs Kings Park Tuxedo 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R6_3689 SLMS Class Code: P_OE_R5_3744 SLMS Class Code: P_OE_R6_3687 June 2, 2016 March 22, 2016 May 17 & 18, 2016 Department of Transportation Mohawk Correctional Facility Department of Transportation Pittsford Rome Hamburg 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. 8:00 a.m. - 3:30 p.m.

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

SLMS Class Code: P_OE_R5_3670 participants will take a practice SLMS Class Code: P_OE_R6_3734 June 6, 2016 test, as well as the actual certi- May 12, 2016 Broome DDSO fication exam. Participants will: Allegany State Park Binghamton Salamanca 9:00 a.m. - 4:30 p.m. • Gain knowledge about the 9:00 a.m. - 4:30 p.m. major components of a re- frigeration system SLMS Class Code: P_OE_R4_3668 Electricity Advanced - • Discover best practices for May 17, 2016 2 Days handling coolants Grafton Lakes State Park • Identify safety hazards and Grafton 14 This course is for employees precautions for working with 9:00 a.m. - 4:30 p.m. who have some familiarity with coolants the basic principles of electric- ity. It presents participants with SLMS Class Code: P_OE_R4_3726 Masonry Advanced - 2 Days the more advanced terminology June 7 & 8, 2016 and practices used in the elec- NYS & CSEA Partnership This course is for employees trical trade. Participants will: Albany who have some familiarity with 9:00 a.m. - 4:30 p.m. basic masonry. It presents • Demonstrate effective trou- participants with the more ad- bleshooting skills for devices vanced terminology and practic- and circuits Masonry Basics - 1 Day es used in the masonry trade. • Identify proper safety equip- Participants will: ment and procedures for Participants receive an introduc- working on various electrical tion to basic masonry work and • Become familiar with the systems the use of a variety of materials requirements for construction • Use measurement instru- including brick, stone, plaster, of various types of founda- ments to test electrical com- and concrete. Participants will: tions ponents and circuits • Discover the characteristics, • Discover the proper use of uses, and installation tech- SLMS Class Code: P_OE_R3_3731 masonry materials niques for brick arches and April 18 & 19, 2016 • Identify types and uses of for brick pavers on walkways Sterling Forest State Park masonry tools and equipment and patios Tuxedo • Demonstrate proper tech- 9:00 a.m. - 4:30 p.m. niques for mixing mortar and SLMS Class Code: P_OE_R6_3691 laying concrete block June 1 & 2, 2016 SLMS Class Code: P_OE_R1_3748 SUNY Alfred SLMS Class Code: P_OE_R5_3679 April 26 & 27, 2016 Wellsville April 28, 2016 Bayard Cutting Arboretum State 9:00 a.m. - 4:30 p.m. Park Green Lakes State Park Great River Fayetteville 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Plumbing Basics - 1 Day SLMS Class Code: P_OE_R1_3722 May 4, 2016 This course introduces the fun- EPA Refrigerant Camp Hero State Park damentals of plumbing and pipe Certification: Handling Montauk fitting practices and describes Coolants - 2 Days New 9:00 a.m. - 4:30 p.m. how basic plumbing systems function. Participants will: This course helps prepare tech- SLMS Class Code: P_OE_R3_3751 nicians for the EPA 608 Univer- May 5, 2016 • Describe the basic compo- sal Technician certification exam Eleanor Roosevelt State nents of water and drainage on handling coolants. Partici- Office Building systems pants will become familiar with Poughkeepsie • Identify types of pipes and the basic refrigeration principles 9:00 a.m. - 4:30 p.m. their fittings such as recovering, reclaiming, • Discover the proper use of and recycling; leak detection plumbing tools and equip- and repair; and safety issues. ment At the conclusion of the course, • Demonstrate effective trou-

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

bleshooting skills on plumb- Small Engine Basics - 2 Days Work Management ing systems like toilets and faucets Participants receive instruction in the maintenance, opera- SLMS Class Code: P_OE_R1_3693 tion, and repair of chainsaw, These courses help employees April 25, 2016 lawnmower, and small grounds- build the skills required to orga- keeping equipment engines. nize their work, deal effectively Wantagh The course also provides insight with the public and co-workers, 9:00 a.m. - 4:30 p.m. into the inner workings of igni- and organize their thought tion systems, carburetors, and processes to meet workplace SLMS Class Code: P_OE_R5_3671 clutches. Participants will: challenges and situations. 15 May 3, 2016 Franklin Correctional Facility • Discover the basic theory of Change: Making it Work - Malone two- and four-cycle gas pow- 1 Day 9:00 a.m. - 4:30 p.m. ered engines • Maintain, troubleshoot, and This course helps employees SLMS Class Code: P_OE_R6_3736 repair small gas powered work creatively within the May 12, 2016 engines ever-changing workplace where Department of Transportation • Demonstrate engine cleaning limited resources are the norm. Pittsford and servicing techniques Participants can see change as 9:00 a.m. - 4:30 p.m. • Carry out proper safety pro- a challenge, not a frustration, SLMS Class Code: P_OE_R5_3728 cedures for handling fuels, and view it as an opportunity May 17, 2016 including proper labeling and for organizational and personal Department of Transportation storage growth. Participants will: Training Center SLMS Class Code: P_OE_R1_3692 • Identify common barriers to North Syracuse March 22 & 23, 2016 the acceptance of change and 9:00 a.m. - 4:30 p.m. Jones Beach State Park ways to overcome them SLMS Class Code: P_OE_R3_3725 Wantagh • Develop productive and May 18, 2016 9:00 a.m. - 4:30 p.m. positive responses to both unexpected and anticipated Margaret Lewis Norrie State SLMS Class Code: P_OE_R5_3681 Park change April 5 & 6, 2016 • Employ strategies to work Staatsburg Green Lakes State Park 9:00 a.m. - 4:30 p.m. with others to effectively Fayetteville complete tasks 9:00 a.m. - 4:30 p.m. • Discover ways to maintain a Plumbing Advanced - 2 Days SLMS Class Code: P_OE_R6_3685 high level of public service May 24 & 25, 2016 while facing increased This course is for employees De Veaux Woods State Park workloads, tight deadlines, who have some familiarity with Niagara Falls and reduced staffing basic plumbing. It teaches 9:00 a.m. - 4:30 p.m. participants the more advanced SLMS Class Code: P_OE_R6_3708 terminology used in the plumb- SLMS Class Code: P_OE_R5_3729 April 26, 2016 ing trade. Participants will: May 31 & June 1, 2016 Rochester Psychiatric Center Franklin Correctional Facility Rochester • Discover how hot and cold Malone 9:00 a.m. - 4:30 p.m. water systems work 9:00 a.m. - 4:30 p.m. • Plan and execute plumbing installation work Effective Problem Solving - • Identify types of plumbing 2 Days fixtures and appliances Employees will discover how to SLMS Class Code: P_OE_R5_3730 systematically reason through June 2 & 3, 2016 problems, generate and evalu- SUNY Potsdam ate viable alternatives, make Potsdam defensible determinations, and 9:00 a.m. - 4:30 p.m. formulate workable implemen-

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

tation plans. The course em- • Develop a plan for getting writing increases employees’ phasizes applying basic problem and staying organized at comfort with the process. It solving concepts and techniques work and at home requires no prior writing expe- to typical problems encountered • Discover how to better orga- rience. Through weekly as- in the workplace. Participants nize time and tasks signments, in-class writing, will: • Identify strategies for im- and feedback, the course will proving communication skills explore writing as a pathway to • Define the problem, break it to obtain clarity around com- clear thinking, communication, into component parts, and peting priorities and self-expression. Participants identify the desired outcome 16 will: • Apply fundamental problem- SLMS Class Code: P_OE_R7_3760 solving techniques to both February 24, 2016 • Plan, draft, and revise written simple and complex problems Webinar documents that describe their • Evaluate advantages and 10:00 a.m. - 11:30 a.m. work and personal experi- disadvantages of potential ences alternative solutions • Develop key aspects of good • Determine priorities, antici- Take Control of Your Time - writing

pate contingencies, and pack- 1-Hour Webinar Revised • Recognize and apply different age final recommendations styles of writing for approval This course helps employ- • Discover ways to express ees take control of their work themselves more clearly, SLMS Class Code: P_OE_R2_3718 day and complete assignments both orally and in writing March 15 & 16, 2016 on time. Participants will: • Exhibit greater confidence in Workers’ Compensation Board communicating Queens • Apply the basic principles of 9:00 a.m. - 4:30 p.m. time management in order to SLMS Class Code: P_OE_R2_3704 work more productively April 15, 22, 29 & May 6, SLMS Class Code: P_OE_R4_3719 • Identify time wasters such 2016 April 4 & 5, 2016 as negative attitudes and CSEA Metropolitan Region Office Office of Alcoholism and procrastination Manhattan Substance Abuse Services • Develop a plan for efficient 9:00 a.m. - 4:30 p.m. Albany and effective use of time 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R7_3759 SLMS Class Code: P_OE_R6_3717 February 16, 2016 Basic Writing - A Creative May 16 & 17, 2016 Webinar Approach: Level 2 - 4 Days Western New York DDSO 1:00 p.m. - 2:00 p.m. West Seneca This course helps employees 9:00 a.m. - 4:30 p.m. develop their written commu- nication skills and apply the Writing Skills SLMS Class Code: P_OE_R1_3707 knowledge and experience they May 25 & 26, 2016 gained from the prerequisite Perry B. Duryea State course: Basic Writing – A Cre- Office Building These courses help develop the ative Approach: Level 1. Partici- Hauppauge complete range of written com- pants will: 9:00 a.m. - 4:30 p.m. munication skills including basic grammar and punctuation, • Gain confidence in their abil- organizing thoughts, and con- ity to express themselves Getting Organized: Time, structing paragraphs and simple using the written word Tasks, and Life - 1 1/2 Hour reports. Courses are designed • Discover ways to effectively Webinar in a New York State context convey their ideas in writing and provide ample practice time • Increase their confidence in This webinar helps employees for skill development. communicating both orally discover ways to effectively and in writing manage work assignments Basic Writing - A Creative • Identify the different styles of and personal responsibilities. Approach: Level 1 - 4 Days writing Participants will: This creative approach to

www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS

SLMS Class Code: P_OE_R4_3696 April 12, 19, 26 & May 3, 2016 Capital District DDSO Schenectady 9:00 a.m. - 4:30 p.m.

Writing Effectively - 1 1/2 Hour Webinar 17 This webinar helps participants identify techniques for planning and organizing their writing. After the webinar, participants will submit their writing samples to the instructor for individual assistance and constructive feedback. Participants will: • Identify effective strategies for preparing to write • Choose appropriate vocabu- lary based on audience, purpose, etc. • Write clear and concise sentences

SLMS Class Code: P_OE_R7_3761 May 24, 2016 Webinar 1:00 p.m. - 2:30 p.m. Note: The number of participants for this webinar will be limited so that the instructor can provide individual assistance and feedback as part of the post-webinar work.

www.nyscseapartnership.org SCHEDULE OF COURSES BY CSEA REGION

Long Island Region 1 May 18, 2016 March 16, 2016 Building Better Work Conflict Resolution Skills: How to Relationships Be Your Own Mediator February 29, 2016 Bayard Cutting Arboretum Shirley A. Chisholm State Air Conditioning and State Park Office Building Refrigeration Basics Great River Brooklyn Connetquot River State 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Park Preserve Oakdale May 25 & 26, 2016 March 22 & 23, 2016 18 9:00 a.m. - 4:30 p.m. Effective Problem Solving Blueprint Reading Fundamentals Perry B. Duryea State Office Shirley A. Chisholm State Office March 10, 2016 Building Building Carpentry Basics Hauppauge Brooklyn Sunken Meadow State Park 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Kings Park 9:00 a.m. - 4:30 p.m. June 3, 2016 April 14, 21, 28; May 5, 12 & Dealing with Difficult Behaviors 19, 2016 March 22, 2016 Long Island State Veterans Focus on Pronunciation: Level 1 Electricity Basics Home Consortium for Worker Education Bayard Cutting Arboretum Stony Brook Manhattan State Park 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Great River 9:00 a.m. - 4:30 p.m. April 15, 22, 29 & May 6, Metropolitan Region 2 2016 March 22 & 23, 2016 Basic Writing - A Creative Small Engine Basics Approach: Level 1 Jones Beach State Park February 15, 2016 CSEA Metropolitan Region Office Wantagh Air Conditioning and Manhattan 9:00 a.m. - 4:30 p.m. Refrigeration Basics 9:00 a.m. - 4:30 p.m. CSEA Metropolitan Region Office April 11, 18, 25; May 9, 16 & Manhattan May 2, 2016 23, 2016 9:00 a.m. - 4:30 p.m. Computer Basics Conversational Spanish Consortium for Worker Education CSEA Long Island Region Office February 25, 2016 Manhattan Commack Being an Effective Team Member 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Department of Financial Services Manhattan April 25, 2016 9:00 a.m. - 4:30 p.m. Southern Region 3 Plumbing Basics Jones Beach State Park March 1, 2016 Wantagh Dealing with Difficult Behaviors March 3 & 4, 2016 9:00 a.m. - 4:30 p.m. Office of the Attorney General Blueprint Reading Fundamentals Manhattan Department of Environmental April 26 & 27, 2016 9:30 a.m. - 5:00 p.m. Conservation Electricity Advanced New Paltz Bayard Cutting Arboretum March 15 & 16, 2016 9:00 a.m. - 4:30 p.m. State Park Effective Problem Solving Great River Workers’ Compensation Board March 10, 2016 9:00 a.m. - 4:30 p.m. Queens Electricity Basics 9:00 a.m. - 4:30 p.m. Fort Montgomery State Historic May 4, 2016 Site Masonry Basics Fort Montgomery Camp Hero State Park 9:00 a.m. - 4:30 p.m. Montauk 9:00 a.m. - 4:30 p.m.

www.nyscseapartnership.org SCHEDULE OF COURSES BY CSEA REGION

April 5, 2016 June 1, 2016 April 21, 28; May 5, 12, 19 & Air Conditioning and Building Better Work 26, 2016 Refrigeration Basics Relationships Conversational Spanish Department of Environmental Eleanor Roosevelt State DOCCS Training Academy Conservation Office Building Albany New Paltz Poughkeepsie 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. April 25; May 2, 9, 23; June 6 April 11, 2016 & 13, 2016 Carpentry Basics Capital Region 4 Focus on Pronunciation: Level 1 19 Napanoch Volunteer Firehouse Office of the State Comptroller Napanoch Albany 9:00 a.m. - 4:30 p.m. March 3, 2016 9:00 a.m. - 4:30 p.m. Carpentry Basics April 18 & 19, 2016 Department of Transportation April 26 & 27, 2016 Electricity Advanced Schenectady Air Conditioning and Sterling Forest State Park 7:30 a.m. - 3:00 p.m. Refrigeration Advanced Tuxedo Grafton Lakes State Park 9:00 a.m. - 4:30 p.m. March 15, 2016 Grafton Introduction to Accounting 9:00 a.m. - 4:30 p.m. April 22, 2016 Office of Children and Keep Your Cool: Ways to Protect Family Services May 4, 2016 Your Professional Reputation Rennselaer Carpentry Basics Mid-Hudson Forensic Psychiatric 9:00 a.m. - 4:30 p.m. Adirondack Park Agency Center Ray Brook New Hampton March 28, 2016 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Conflict Resolution Skills: How to Be Your Own Mediator May 12, 2016 May 5, 2016 SUNY Plattsburgh Computer Basics Masonry Basics Plattsburgh Department of Labor Eleanor Roosevelt State 9:00 a.m. - 4:30 p.m. Albany Office Building 9:00 a.m. - 4:30 p.m. Poughkeepsie March 31, 2016 9:00 a.m. - 4:30 p.m. Electricity Basics May 17, 2016 Saratoga Spa State Park Masonry Basics May 10 & 11, 2016 Saratoga Springs Grafton Lakes State Park Carpentry Advanced 9:00 a.m. - 4:30 p.m. Grafton Sterling Forest State Park 9:00 a.m. - 4:30 p.m. Tuxedo April 4 & 5, 2016 9:00 a.m. - 4:30 p.m. Effective Problem Solving May 18, 2016 Office of Alcoholism and Managing Your Stress May 18, 2016 Substance Abuse Services CSEA Capital Region Office Plumbing Basics Albany Latham Margaret Lewis Norrie State Park 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Staatsburg 9:00 a.m. - 4:30 p.m. April 12, 19, 26 & May 3, May 24 & 25, 2016 2016 Blueprint Reading Fundamentals May 18 & 19, 2016 Basic Writing - A Creative Capital District DDSO Air Conditioning and Approach: Level 2 Schenectady Refrigeration Advanced Capital District DDSO 9:00 a.m. - 4:30 p.m. Sterling Forest State Park Schenectady Tuxedo 9:00 a.m. - 4:30 p.m. June 2, 2016 9:00 a.m. - 4:30 p.m. Customer Service Office of Children and Family Services Rensselaer 9:00 a.m. - 4:30 p.m.

www.nyscseapartnership.org SCHEDULE OF COURSES BY CSEA REGION

June 7 & 8, 2016 April 19 & 20, 2016 May 31 & June 1, 2016 EPA Refrigerant Certification: Carpentry Advanced Small Engine Basics Handling Coolants Department of Environmental Franklin Correctional Facility NYS & CSEA Partnership Conservation Malone Albany Saranac Lake 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. June 2 & 3, 2016 April 20, 2016 Plumbing Advanced Central Region 5 Being an Effective Team Member SUNY Potsdam 20 SUNY Polytechnic Institute Potsdam Utica 9:00 a.m. - 4:30 p.m. March 8 & 9, 2016 9:00 a.m. - 4:30 p.m. Blueprint Reading Fundamentals June 6, 2016 SUNY Oswego April 27; May 4, 11, 18, 25 & Electricity Basics Oswego June 1, 2016 Broome DDSO 9:00 a.m. - 4:30 p.m. Focus on Pronunciation: Level 1 Binghamton Central New York DDSO 9:00 a.m. - 4:30 p.m. March 9, 2016 North Syracuse Conflict Resolution Skills: How to 9:00 a.m. - 4:30 p.m. Be Your Own Mediator Western Region 6 CSEA Central Region Office April 28, 2016 East Syracuse Masonry Basics 9:00 a.m. - 4:30 p.m. Green Lakes State Park March 24, 2016 Fayetteville Air Conditioning and March 22, 2016 9:00 a.m. - 4:30 p.m. Refrigeration Basics Carpentry Basics Western New York DDSO Mohawk Correctional Facility May 3, 2016 West Seneca Rome Plumbing Basics 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Franklin Correctional Facility Malone March 30, 2016 March 24, 2016 9:00 a.m. - 4:30 p.m. Dealing with Difficult Behaviors Electricity Basics Western New York DDSO Department of Transportation May 17, 2016 Perrysburg Watertown Plumbing Basics 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Department of Transportation Training Center April 7 & 8, 2016 April 4, 2016 North Syracuse Blueprint Reading Fundamentals Workplace Social Skills 9:00 a.m. - 4:30 p.m. School for the Blind SUNY Binghamton Batavia Binghamton May 19, 2016 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Computer Basics SUNY Canton April 13, 2016 April 5 & 6, 2016 Canton Introduction to Accounting Small Engine Basics 9:00 a.m. - 4:30 p.m. Western New York DDSO Green Lakes State Park West Seneca Fayetteville May 19, 2016 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Air Conditioning and Refrigeration Basics April 14, 2016 April 18 & 19, 2016 Green Lakes State Park Being an Effective Team Member Blueprint Reading Fundamentals Fayetteville Allegany State Park SUNY Binghamton 9:00 a.m. - 4:30 p.m. Salamanca Binghamton 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. May 25 & 26, 2016 Carpentry Advanced Mohawk Correctional Facility Rome 9:00 a.m. - 4:30 p.m.

www.nyscseapartnership.org SCHEDULE OF COURSES BY CSEA REGION

April 14, 2016 May 26, 2016 April 6, 2016 Being an Effective Team Member Building Better Work Internet Research Skills Department of Transportation Relationships Webinar Pittsford Department of Transportation 10:00 a.m. - 11:00 a.m. 9:00 a.m. - 4:30 p.m. Hamburg 8:00 a.m. - 3:30 p.m. April 14, 2016 April 18, 2016 Using the Tuition Benefits Carpentry Basics June 1 & 2, 2016 Program Western New York DDSO Masonry Advanced Webinar West Seneca SUNY Alfred 2:00 p.m. - 3:30 p.m. 21 9:00 a.m. - 4:30 p.m. Wellsville 9:00 a.m. - 4:30 p.m. April 20, 2016 April 20 & 21, 2016 Best Practices in Resume and Air Conditioning and June 2, 2016 Interview Preparation Refrigeration Advanced Electricity Basics Webinar Department of Transportation Department of Transportation 10:00 a.m. - 11:00 a.m. Pittsford Pittsford 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. April 26, 2016 Dealing with Stress April 26, 2016 Webinar Change: Making it Work Statewide Webinars 10:00 a.m. - 11:00 a.m. Rochester Psychiatric Center Rochester May 3, 2016 9:00 a.m. - 4:30 p.m. February 16, 2016 Best Practices in Resume and Take Control of Your Time Interview Preparation May 12, 2016 Webinar Webinar Masonry Basics 1:00 p.m. - 2:00 p.m. 12:00 p.m. - 1:00 p.m. Allegany State Park Salamanca February 18, 2016 May 11, 2016 9:00 a.m. - 4:30 p.m. Managing Finances Understanding Today’s Webinar Computer May 12, 2016 1:00 p.m. - 2:00 p.m. Webinar Plumbing Basics 1:00 p.m. - 2:00 p.m. Department of Transportation February 24, 2016 Pittsford Getting Organized: Time, May 19, 2016 9:00 a.m. - 4:30 p.m. Tasks, and Life Using Credit Wisely Webinar Webinar May 16 & 17, 2016 10:00 a.m. -11:30 a.m. 10:00 a.m. - 11:30 a.m. Effective Problem Solving Western New York DDSO March 3, 2016 May 24, 2016 West Seneca Designing Dynamic PowerPoint Writing Effectively 9:00 a.m. - 4:30 p.m. Presentations Webinar Webinar 1:00 p.m. - 2:30 p.m. May 17 & 18, 2016 1:00 p.m. - 2:00 p.m. Carpentry Advanced Department of Transportation March 8, 2016 Hamburg Financing Your Education 8:00 a.m. - 3:30 p.m. Webinar 1:00 p.m. - 2:00 p.m. May 24 & 25, 2016 Small Engine Basics March 16, 2016 De Veaux Woods State Park Job Etiquette Niagara Falls Webinar 9:00 a.m. - 4:30 p.m. 10:00 a.m. - 11:00 a.m.

www.nyscseapartnership.org ADDITIONAL EDUCATION AND TRAINING RESOURCES

22 Programs and Services Accessed Directly by CSEA-represented NYS Employees

Adult Education Basics Programs help employees improve reading, writing, and math skills, learn English for speakers of other languages, learn introductory Spanish as a second language, and enhance college preparatory skills.

Adult Education Basics Tuition Vouchers provide additional tuition benefits for employees who could benefit from basic skills enhancement including developmental college preparation courses, high school equivalency programs, or English for speakers of other languages courses.

Certification and Licensure Examination Fee Reimbursement Program provides reimbursement for certification and licensure examination fees that are job- or career- related and lead to certification or licensure for a state occupation.

Educational Advisement Services offer confidential individual advice and referrals for employees about educational planning, education financing, alternative approaches to further education, and obtaining a high school diploma.

Online Learning Courses allow employees to access over 2,600 Skillsoft courses. Employees can also enroll in certificate programs where they select a series of online courses to enhance their job-related skills and career mobility opportunities.

Tuition Benefits provide educational benefits to employees, enabling them to achieve greater career mobility, qualify for promotional opportunities, improve job skills, and prepare for future workforce needs. Employees matriculated in LPN and RN programs may access additional Targeted Tuition Benefits.

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www.nyscseapartnership.org SLMS: Ge�ng Started Enrolling in Partnership Classes Rev. 12/11/15

1. Click on the Find Learning link. 2. Click in the Search by keyword box and type in 1. Go to the SLMS login web page (to do so type part of the class name or class code (e.g., h�ps://nyslearn.ny.gov in your browser’s address “stress”) you wish to nd. bar). 3. Click on the Search bu�on. 2. Click on SLMS Login bu�on at the top of the screen. 4. A list of the classes that have this word (or 3. Click in Username box and type your SLMS username. code) in the �tle or descrip�on will appear. 4. Click in the Password box and type your SLMS password.

Tip: Non‐SUNY employees – You can get your username and password using the 1. Locate the class that you wish to enroll in using Find Learning. “Forgot my Username” and/or “Forgot my Password” links on the login page. 2. To view dates, �mes, and training site of the class, click Class Code link; Schedule link; and the link under Loca�on. Click Close when nished. 3. Next, click on the Enroll Now bu�on to the right of the class code.

1. Go to the SUNY portal site (www.suny.edu). 4. Click on Submit Enrollment to conrm your enrollment. 2. Click System.SUNY.edu link at the top right. 3. Click SUNY Portal under Employee Resources. 4. The SUNY Secure Sign On box will appear. Select your campus and click Login bu�on. 5. Type the ID/Username and Password for the account requested on the screen and click Login. Then click on E‐Business Services and SLMS.

Tip: SUNY employees – Contact your campus help desk for your username and password.

Need further assistance? Email [email protected] or call (800) 253‐4332. 1. Click on the My Learning link on the home page. 1. Click on Main Menu, then Self Service. 2. A list of all of the classes and programs that you 2. Click on Personal InformaƟon Home. are scheduled to take (or are wai�ng for 3. Locate the Email Addresses area. approval to take) will appear. 4. Click on the Update Email Addresses bu�on. 3. If you have many items listed you may need to click View All or the Show Next Row arrow at the 5. Click Add an Email Address. From Email Type dropdown, choose Home or top of the screen. Other, do not check box for primary, as any changes made to the primary email address are over‐wri�en regularly by the Human Resources uploads. 4. You can click on the �tle of a class or program to see more informa�on about it. 6. Click Save.

Tip: If you know your supervisor has approved your request, but your status s�ll appears as Pending Approval, it is because the Partnership must now approve your request. This is done approximately three weeks prior to the course date.

Tip: On many pages you will see a Return to Previous Page link. It is recommend‐ ed to use this rather than your browser’s Back bu�on.

1. Go to your My Learning area. 1. Go to your My Learning page. 2. Locate a completed class/program. 2. Locate the class/program you wish to drop, then click on the Drop bu�on 3. Click on the Print CerƟcate bu�on next to its name. next to its name, and then Drop again. 3. If a manager or administrator enrolled you in the class, you will have to contact that person to drop it for you.

Tip: If you sent an applica�on to the Partnership to be enrolled but now wish to drop your enrollment, call the Partnership at (800) 253‐4332 or (518) 486‐7814.

Need further assistance? Email [email protected] or call (800) 253‐4332. SKILLS FOR SUCCESS APPLICATION FORM

APPLICANT INFORMATION Directions for completing this form are on the next page. Please type or print.

Name

Identification Number: New York State Government Employees, please provide your employee identification number (NYS EMPLID is 9 characters long, begins with “N,” and can be found on your paystub, located to the left of “Pay Rate”). NYS EMPLID: N ______27 Local Government, School Districts, State Authorities, or Private Sector CSEA-represented Employees, please provide your CSEA ID (The CSEA ID is 10 characters long and can be found on your CSEA membership ID card).

CSEA ID: ______

Negotiating Unit Current Job Title Grade

New York State Government Employees (circle one): 02 = Administrative Services Unit (ASU) Name of Agency or Organization 03 = Operational Services Unit (OSU) 04 = Institutional Services Unit (ISU) 05 = Professional, Scientific & Technical (PS&T)* Facility 06 = Management/Confidential (M/C)* 47 = Division of Military & Naval Affairs (DMNA) Other ______

* Select PS&T and M/C employees are eligible to attend Skills Daytime Phone ( ) for Success classes in limited course categories. See #4 on reverse side of this application form for more details. Email Address (You must provide at least one) – OR – Local Government, School Districts, State Authorities, or Home: Private Sector CSEA-represented Employees (circle NS):

NS = Non-state CSEA-represented Work:

Reasonable Accommodation: Please check if you have a disability that requires a reasonable accommodation to participate in Skills for Success courses. A Partnership staff member will contact you for further information. COURSE INFORMATION Course Title Course Date SLMS Class Code

1.

2.

3.

4.

IMPORTANT NOTICE If you enroll for a course and do not receive a notification 10 days before the course is scheduled, please call the Partnership at (518) 486-7814 or, for areas outside the Capital Region, call (800) 253-4332.

SUPERVISOR'S APPROVAL By signing this application I agree to grant this employee release time, without charge to leave credits, to attend the entire course(s). Supervisor's Name (Print or Type) Supervisor’s Signature

Supervisor’s Email Supervisor’s Phone Number Date

Please fax application to (518) 486-1989 or (518) 473-0056 or mail to: NYS & CSEA Partnership • Corporate Plaza East – Suite 502 • 240 Washington Ave. Ext. • Albany, NY 12203

NOTE: Course registration deadlines are three weeks before the first day of the course. DIRECTIONS FOR COMPLETING APPLICATION FORM

1. Please type or print legibly. 2. Complete each line of the form. Incomplete or incorrectly completed forms may require us to return your application to you for completion or correction. 3. Enter your Employee Identification Number. 4. Negotiating Unit – Employees are eligible to attend Skills for Success if they are: A CSEA-represented New York State (NYS) employees in the ASU/02, OSU/03, ISU/04, 28 or DMNA/47 bargaining units. - OR - A NYS employee (previously in the ASU/02) serving a probationary period in a transition title or traineeship (MC/06 or PS&T/05) supported by the Partnership may attend courses in the interpersonal communication, math skills, work management, and writing skills categories. - OR - A NYS employee in a Management/Confidential (MC/06) clerical or secretarial title may attend courses, as space permits, in the interpersonal communication, math skills, work management, and writing skills categories. - OR - CSEA-represented employees working in local government, school districts, state authorities, or the private sector, as space permits. Please circle the correct bargaining unit if you are a NYS government employee. Please circle “NS” if you are working in local government, school districts, state authorities, or the private sector. 5. Specify the name of your agency or local government or private sector organization (for example, Office of Mental Health or City of Syracuse) and your facility name (for example, Rockland Psychiatric Center or Town of Colonie Parks Department), if applicable. 6. Please include your email address. 7. If you are a person with a disability and require a reasonable accommodation to participate in a class, check the box provided and a Partnership staff member will contact you. 8. Applications must be signed and dated by your supervisor if the class occurs during your regular work hours. If you are accepted into a class, please notify your supervisor. Do not attend the class unless you receive notification. NOTE: If you do not receive a notification 10 days before the class is scheduled, please call the Partnership at (518) 486-7814 or, for areas outside the Capital Region, call (800) 253-4332. 9. Mail or fax your application to: NYS & CSEA Partnership for Education and Training Corporate Plaza East - Suite 502 240 Washington Avenue Extension Albany, New York 12203 Fax Numbers: (518) 486-1989 or (518) 473-0056 The NYS & CSEA Partnership for Education and Training does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, gender identity, military status, sex, disability, predisposing genetic characteristics, marital status, or domestic violence victim status in employment, admission, or access to its programs or activities. Reasonable accommodation will be provided on request. The State of New York is an Equal Opportunity Employer. Corporate Plaza East - Suite 502 240 Washington Avenue Extension Albany, New York 12203

Email: [email protected]

Website: www.nyscseapartnership.org

Facebook: www.facebook.com/nyscseapartnership

Twitter: www.twitter.com/NYSCSEA

Phone: (518) 486-7814 (800) 253-4332 (for areas outside the Capital Region)

Fax: (518) 486-1989 or (518) 473-0056