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TT8800 OPT – Installation and Service Manual

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TT8800 OPT – Installation and Service Manual TT8800 Outdoor Payment Terminal Installation and Service Manual November 2020 * TT8800 OPT shown as mounted inside optional supporting cabinet Rugged. Purposeful. Effective. For any questions, technical or otherwise, please contact us: ttfuel.com [email protected] +61 8 8215 5000 For the latest documentation and product updates, visit our Resource Centre: ttfuel.com/resources Table of Contents 1. Introduction................................................................................................................................ 1 1.1 Site Specific Information ........................................................................................................................ 1 1.2 TT8800 OPT Specifications .................................................................................................................. 1 1.3 Referenced Documents ......................................................................................................................... 3 2. Installation ................................................................................................................................. 4 2.1 Standards and Safety............................................................................................................................ 4 2.2 Applicable Standards ............................................................................................................................ 4 2.3 Safety Issues ........................................................................................................................................... 4 2.4 Installation Guidelines ........................................................................................................................... 5 2.5 Available Configurations ....................................................................................................................... 6 2.6 Optional Supporting Cabinet ............................................................................................................... 7 2.7 Mounting Plinth for the Optional Supporting Cabinet ................................................................. 8 2.8 Supporting Cabinet Installation .......................................................................................................... 9 2.9 Installing the TT8800 OPT inside the Optional Supporting Cabinet ......................................... 9 2.10 TT8800 OPT Cabinet Cable Entry Holes ....................................................................................... 11 2.11 AC Mains Power Connection ............................................................................................................ 12 2.12 Connecting the Power Supply Unit (PSU) ..................................................................................... 12 2.13 Forecourt Network Pump Connection ........................................................................................... 14 2.14 Forecourt Connections ...................................................................................................................... 15 2.15 Description of Emergency Stop Interface..................................................................................... 17 3. Configuration and Testing .................................................................................................... 20 3.1 Configuration Report ........................................................................................................................... 20 3.2 Internal Display and Keypad .............................................................................................................. 21 3.3 Configuration Menu............................................................................................................................. 22 3.4 Step by Step Configuration ................................................................................................................27 4. Commissioning ....................................................................................................................... 28 4.1 Fitting Compliance Plate .................................................................................................................... 28 4.2 Fitting Access Panel and Earth Strap ............................................................................................. 28 4.3 Replacing the Safety Cover ............................................................................................................... 28 4.4 Key Handover ....................................................................................................................................... 29 5. Servicing .................................................................................................................................. 30 5.1 Replacing the Card Reader ................................................................................................................ 30 5.2 Replacing the PIN Pad ......................................................................................................................... 31 5.3 Replacing the T5 EFTPOS CAS .......................................................................................................... 32 TT8800 OPT – Installation and Service Manual 1. Introduction This document is intended for use by personnel responsible for the installation and servicing of the TT8800 Outdoor Payment Terminal (OPT). Note: Installation and servicing should only be performed by personnel that have received TT8800 OPT maintenance training from Transponder Technologies or one of Transponder Technologies accredited distributors. Credit and EFTPOS Cards The TT8800 OPT accepts most major debit and credit cards including standard EFTPOS cards, VISA, MasterCard, American Express1 and WEX Motorpass2 cards. Note: OPT accepts American Express cards if merchant has applied for and received approval. OPT accepts WEX Motorpass cards if merchant has applied for and received approval. However, some cards or account types may be declined or limited by restrictions put in place by the card issuer. The customer should contact their card issuer (bank) if their card is declined or the transaction amount is limited to below what is acceptable for their circumstances. 1.1 Site Specific Information » Your service agent is: » Your Site ID/Number is: » Your service contact phone number is : » Numbers printed on OPT Key(s): (note if key has a yellow or blue dot.) Note: Refer to chapter 4.4 Key Handover for additional key details. Replacement keys may be ordered from Transponder Technologies using the numbers recorded on the key(s). 1.2 TT8800 OPT Specifications EFTPOS / Card Specifications Debit and Credit including Visa / MasterCard / WEX MotorPass / Cards Supported Amex PCI PTS 5.x with SRED; GBIC, and CCcompliant; EMV Contact L1 & L2 PIN Pad Payment Security Standards EMV Contactless L1; Mastercard TQM (PCD/IFM); PayPass, PayWave, DPAS, ExpressPay,Interac Flash Magnetic Stripe Reader (ISO 7811 AAMVA Tracks 1/2/3, Bi- Card Reader directional); Smart Card Reader (asynchronous ISO 7816) – EMV 4.0 Standards Contact L1 compliant ; Contactless. Acquirer First Data Interchange (FDI) Page 1 of 33 TT8800 OPT – Installation and Service Manual Thermal receipt printer with approximately 1000 receipts per paper Receipt Printer roll GST Compliance Produces GST compliant Tax Invoices Loyalty / Account Features Supports identification of discount cards to provide discounts to loyal Discount Schemes customers Product Support for product (fuel) restrictions on local cards / accounts Restrictions Forecourt Specifications Protocols Supports Supports NZPP / PEC / Gilbarco / Dresser Wayne pump protocols. No. of Supported Supports up to 32 hoses on the forecourt. Hoses Interfaces with Veeder-Root, OPW, Holykell, Senix, PV4, Weldann and ATG Interface Windbell. Forecourt Supplied with internal forecourt controller and also interfaces with Controller POSTEC FCC. NMI Compliance Fully NMI compliant for re-sale of fuel. Attended / Supports both modes of operation with arbitration of on-site PCC if Unattended required. Communication Specifications EFTPOS Interface 3G, 4G, NBN (with suitable router). Local Card Internal verification or 3G/4G real time on-line (includes local pre-paid Authorisation cards). Transaction Store and Forward (SAF) or 3G/4G real time on-line. Reporting Remote TCP/IP over Ethernet / 3G / 4G / NBN. Management Remote Monitoring and Management Internally generated alarms notified to central back-office server for SMS / Email notification. Alarms, amongst others, include: Remote Alarming • Emergency Stop activation, mains power failure, UPS battery state. • Low receipt paper, paper out • PIN Pad status (offline detection), pump offline, missed heartbeat Page 2 of 33 TT8800 OPT – Installation and Service Manual • Intrusion detection on access door. • Price change (pumps) confirmation, Price Sign change confirmation. • Tank level alarms low, low low, high, high high, leak (if suitable ATG fitted). Remote management interface to central back-office server provides: • Transaction Management. Remote • Inventory Management. Management • Event Analysis. • Scheduled Data Import / Export to third party packages. • Software upgrade. Internal audit log which can be accessed by central back-office server Audit for post-analysis of events. General Specifications -10C to +50C with 95% non-condensing humidity. PIN Pad IP65, Card Environment Reader IP4X. Electrical 230V AC 1A
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