Facilities Management Journal September 2018
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VOLUME 26 | 09 SEPTEMBER 2018 Offi cial magazine FACILITIES MANAGEMENT JOURNAL A HEALTHY ENVIRONMENT Landsec’s new HQ offi ce takes a multi-pronged approach to promoting staff wellbeing, from facilitating active working to providing healthy food choices Ashley Phillips of Ørsted explains how organisations can manage energy in smarter, more effi cient ways 26 30 34 BIM SMART WINTER The potential to transform TECHNOLOGY PREPARATION the management and The growing interest in What can FMs do to maintenance of buildings workplace user apps protect their organisation? Launch Offer. Pre-order before Sept 30th & SAVE 10% Yo-Yo Desk® PRO is our new high-performance range. German design with digital display optional to save sitting / standing heights. Unbeatable value for money. Pre-order before 30th Sept & SAVE 10%. RRP .95 From Inc. VAT £399 & shipping * 10% OFF *Delivery w/c Oct 8th 2018. £399 price is for “Frame Only” solution with courier delivery. 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Europe’s # 1 exclusive supplier of active office solutions including: sit-stand desks, desk risers, active seating & active working accessories. ® STANDING DESK MEGASTORE 0333 22 00 375 [email protected] FMJ.CO.UK EDITORIAL COMMENT this month... comment EDITORIAL SALES Concerns are being raised about the impact of digital Editor Tel: 01322 662289 technology on our wellbeing, with a team of academic Sara Bean Sales Manager researchers recently calling for travel time to count as work [email protected] Danny Grange time, as so many people now routinely catch up with emails Assistant Editor & Social [email protected] while on the move. Yet as the twin themes of this issue; Media Development Mob: 07867 418994 wellbeing and technology illustrate, digital developments, Sarah O’Beirne Account Manager [email protected] Hannah Copp including the latest apps can actually help to improve Tel: 01322 476815 [email protected] wellbeing in the workplace, whether it’s from encouraging PRODUCTION ACCOUNTS people to take more exercise or make healthier food choices. Director & Designer Trish Boakes e heard more about the way in which the workplace can help Warren Knight [email protected] Wencourage healthier habits when we visited the Landsec o ices [email protected] GROUP CEO for this month’s cover story. There, O ice Manager Jan Portch explained how she was determined to ensure that sta are provided with healthier Mob: 0780 1947757 Nigel Copp snacks, incentives to get up and move around the o ice more frequently [email protected] and amenities such as steamers for clothes and even a treadmill which Tel: 01322 662289 occupants can access during their working day. Jan’s enthusiasm and understanding of the needs of her sta have been Total Average Net Circulation honed over years of experience within the business, but like many in FM her 10,738 June 2018 title isn’t Facilities Manager. So should it be Workplace Manager? This is a growing point of debate for those working within FM who are concerned that PUBLISHER SUPPORTED BY concentrating on the o ice workplace neglects the work carried out by FMs kpm media Unit 4, Gateway 20/25 working in healthcare, education, retail or any other non-commercial building. Trading Estate, London Road, What is certain is that with all the many changes a ecting the sector, Swanley, Kent BR8 8GA including digital disruption, more flexible working patterns and a recognition Tel: 01322 662289 of the huge impact the workplace can have on performance and wellbeing, the role of the FM is evolving faster than ever before. To help address this issue kpm media adopts a sustainable policy of using we’ll be holding a debate with RICS-IFMA next month where we’ll hear views paper from managed forests. Printed in the UK from those who support radically redefining FM for the 21st century and those by Wyndeham Grange www.wyndeham.co.uk that warn there is a danger of losing sight of the main purpose and direction of FM. For more details check out the FMJ website. © Copyright 2018 kpm media The publisher does not necessarily agree with the views and opinions expressed As always, we’d welcome your feedback about any aspect of the magazine, by contributors. No material may be reproduced in part or whole without written together with your insight into what’s happening in the FM sector. permission from the editor. Editorial contributions are accepted on an all-rights basis only. Letters to the editor may be published in their entirety or in edited form and remain the property of kpm media. While due care is taken to ensure the+44 (0) 870 333 7101 [email protected] accuracy of information contained in this magazine, the publishers cannot be held responsible for any errors in editorial articles or advertisements. [email protected] are available to non-qualifying and overseas readers at £120 p.a. (UK), £160 p.a.www.cafmexplorer.com (EU countries) and £240 p.a. (overseas-other). CAFM Explorer v.10 is now available New customer portal, mobile asset management, mobile engineer, helpdesk anywhere and checklists on the go... www.cafmexplorer.com/10 SEPTEMBER 2018 3 DURAFRAME® SECURITY THE INFOFRAME FOR SAFETY SIGNS Self-adhesive or magnetic Insert and exchange information quickly Frames comply with ISO 3864-4 safety colours GET YOUR FREE SAMPLE www.duraframesample.com Security Advert - November.indd 1 24/10/2017 16:45:33 FMJ.CO.UK Follow us on Facebook and Twitter @FMJtoday CONTENTS THIS MONTH... FEATURES BIM Lee McDougall of AHR Building Consultancy 26 explains how the integration of BIM and FM so ware has the potential to transform the management and maintenance of buildings. SMART TECHNOLOGY 34 Active Workspace Management partnered WINTER PREPARATION 30 with FMJ to canvass readers’ views on We hear the same message year a er year the topic of workplace user apps. Respondents 34 – companies need to be prepared for the 22 were asked questions to find out if these apps can winter that lies ahead. Yet once we have struggled enhance levels of FM service, how they are currently through the immediate challenges, we o en let FM CLINIC used, and attitudes towards their use in the future. our guard down as soon as the snow thaws. The According to a speaker at the RICS Digital The findings reveal that workplace user apps are a extreme weather of February and March brought 18 Built Environment Conference a key growing component of FM service delivery, but they home the real need for businesses to have a winter tipping point for the adoption of BIM (Building also highlight challenges around the alignment of maintenance plan – or risk being caught out. Information Modelling) will come once digital asset workplace technology development with user needs. management systems can freely enable clients to ENERGY MANAGEMENT accept and use BIM data straightaway. What more Renewable energy and the future of can be done to encourage FMs to understand and 30 38 construction is the hot topic at Energy reap the benefits of BIM? 2018, taking place at Birmingham’s NEC on 9-11 October. With an ever-increasing focus on renewable CASE STUDY - LANDSEC energy and carbon emissions by government, When property company Landsec relocated business and public alike, FM professionals find 22 its head o ice to one of its best-known they need to add yet another string to their already developments, Cardinal Place at London’s Victoria, stretched bow. But keeping on top of the trends, the move was seen as an opportunity to improve products and legislation in this area is di icult and the health and wellbeing of its sta , from the time consuming. quality of the food on o er to the way in which people work. FIRST PERSON FACILITATING CHANGE THROUGH FM Daniel Dickson Blog: “How to make an REGULARS Joanna Harris, FRICS, has recently been 57 acquisition successful.” 10 appointed as a Controls and Project Charity: A celebration of the good work that FM firms Engineer at healthcare giant Eli Lilly UK, where she and professionals are doing for charities and their is responsible for the governance of the control local communities. FMJ NEWS systems used on site, along with delivery of major This month’s summary of everything that has FM projects. People: Find out who’s moving where in the 06 hit the headlines in the FM sector. 58 facilities management profession. THE BUSINESS OF FM ASSOCIATION NEWS A round up of the latest business wins, Career Ladder: Helen Cooper, Joint MD The latest news and views from RICS-IFMA 12 partnerships and acquisitions in FM. 59 at Diamond Facilities Support. 08 and the BIFM. COMMENT Next Edition Leading-edge technology is helping FMJ.CO.UK 14 overcome the challenges of keeping people In next month’s issue, we present a case study on safe and secure in high-rise o ice buildings says the first Gold Standard WELL certified building Mike George, Director and Founder MyTAG. outside of London and talk to the CEO of Bellrock Facilities management and property services about To register for your free copy of FMJ visit fmj.co.uk FAST FACTS its rapid expansion and plans for the future.