Zen Ltd - Third Parties

These are the products and services that we provide to our customers, along with list of third parties we partner with to provide these services. When we partner with these third parties, we share some of the personal dat that customers provide to us. Please see below for further details and let us know if you have any questions by emailing [email protected] In all cases, we have appropriate contractual arrangements in place with the third parties to ensure that they protect the personal dat of our valued customers.

Types of personal dat Third parties Zen Names of any subcontractors Types of personal dat Zen collects and processes shares your personal that these third parties use shared with these to deliver these products dat with to deliver to deliver these services third parties Broadband Services and services these products and services

ADSL Unlimited Broadband - 1 Month Contract BT Wholesale BT Unlimited Broadband - 6 Months Free Talk Talk Business Unlimited Broadband Eirecom Zen Oce 8000 KCOM n/ Unlimited Broadband - 12 Month Contract Qube Broadband BT Openreach MJ Quinn/KellyCommunications, Broadband Lite - HCA NICE Satmetrix

FTTC Exclusive Superfast Fibre 2 Small Business Fibre - 24 Month Contract Full Name, Physical Address & Unlimited Fibre 1 BT Wholesale BT Openreach Full Name, Physical Address & Postcode, Contact Number, Talk Talk Business Postcode, Contact Number, Unlimited Fibre 2 Email Address, Bank Details Unlimited BT Openreach MJ Quinn/KellyCommunications, Fibre 3 NICE Satmetrix Business Fibre 4 - 24 Month Contract Qube n/

FTTP Unlimited Full Fibre 1 BT Wholesale BT Openreach Unlimited Full Fibre 2 BT Openreach MJ Quinn/KellyCommunications, Unlimited Full Fibre 3 NICE Satmetrix Business Full Fibre 1 Qube n/ BusinessFull Fibre 2 Business Full Fibre

Hardware APC/DPD n/ Types of personal dat Third parties Zen Names of any subcontractors Types of personal dat Zen collects and processes shares your personal that these third parties use shared with these to deliver these products dat with to deliver to deliver these services third parties Voice Services and services these products and services

WLR3 BT Openreach MJ Quinn/KellyCommunications Full Name, Address & Postcode, Line Rental Contact Number Business Line Rental Qube n/ Full Name, Address & Postcode, Line Rental Plus Contact Number, Email Address

Full Name, Address & Postcode, EE n/ Full Name, Address & Postcode, Zen Business Mobile EE Contact Number, Email Address, Contact Number, Email Address Bank Details IMEI, SIM Number, Mobile Number

4G Backup AQL n/ IMEI, SIM Number

Cloud Comms Vanill IP Gamma/BT IPEX Business Name, Address & Postcode, Hosted Voice Username, Phone Numbers, IP Portal Address, Device Logs, Call Recordings

Cloud Hosting & Domains

O ce 365 Microsoft Microsoft Full Name/Company Name, Address & Postcode, Phone Number, Email Domains OpenSRS, Nominet Address Full Name/Company Name, Eurid, Janet Address & Postcode, Contact Cpanel Number, Email Address n/

SSL Comodo n/ n/ Veeam Full Name, Email address, IP Address Veeam

Professional Services Full Name/Company Name, Phone n/ Number, Email Address, IP Address Zen Cloud Zerto Company Name, IP Address

F-Secure Full Name/Company Name F-Secure Full Name/Company Name Types of personal dat Third parties Zen Names of any subcontractors Types of personal dat Zen collects and processes shares your personal that these third parties use shared with these to deliver these products dat with to deliver to deliver these services third parties IP VPN and services these products and services

Fortigate Firewall BT Openreach Exclusive Networks Full Name, Company Name, Full Name, Company Name, Address & Postcode Address & Postcode, Contact Cisco Routers/Switches Commstore, Netlynk Number, Email Address, IP Address n/ Cisco Premium Support CommsCare Full Name, Company Name, Address & Postcode, Contact Number

Ethernet

Ethernet products BT Openreach MJ Quinn/Kelly Communications Zen Ethernet 100 Zen Ethernet 1000 Zen VPN Ethernet 100 Virgin Medi Ethernet 1000 Full Name/Company Name, Wires Only 100 Talk Talk Business Name, Address & Postcode, Contact Address & Postcode, Contact Wires Only 1000 Number, Email Address, IP Address Number, Email Address Managed Ethernet 100, BT Openreach n/ Managed Ethernet 1000 BT Wholesale

EFM BT Openreach

BT Wholesale Types of personal dat Third parties Zen Names of any subcontractors Types of personal dat Zen collects and processes shares your personal that these third parties use shared with these to deliver these products dat with to deliver to deliver these services third parties Managed Services and services these products and services

Firewalls Fortinet Full Name/Company Name, Fortigate 310B, Address & Postcode, IP Fortigate 60D Exclusive Networks Addresses Fortigate 80C Management

Support/Management Full Name/Company Name, IP Address

Cisco Commstore Full Name/Company Name, Address 4431 Modular Router & Postcode, Contact Number, Copy Cisco ISR C1117-4P with Rackmount Kit of latest configuration file, Local login Cisco 687 credentials

Netlynk Full Name/Company Name, Address & Postcode

Cisco Premium Support Full Name/Company Name, CommsCare n/ Full Name/Company Name, Address Address & Postcode, Contact Postcode, Contact Number Number, Email Address, IP Address Meraki Access points Meraki Full Name/Company Name, Address & Postcode, IP Address Meraki Switch

Meraki hardware install ARC Full Name/Company Name, Address Tech Service Partner & Postcode, Contact Number

Meraki Support Tech Service Partner ARC Services Ltd

Meraki Full Name/Company Name, IP Address

Technicolour router Netlynk Full Name/Company Name, n/ Address & Postcode

Cradlepoint 4G Router Support Comms Care

Cradlepoint 4G Router Westcon Full Name/Company Name, Address & Postcode , IP Address