Fleet Toll Management
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fleet management Fleet Toll Management Your fleet vehicle has been section Welcome to your new 1 automated tolling program! Where can I use the automated tolling program? section JANE DOE 3 Transponder-Based License Plate-Based enrolled in the Element Fleet Please follow these directions. Toll Road Availability Toll Road Availability 1. Please verify the information in the box below matches You can use your FasTrak transponder Your vehicle’s license plate is also registered for use in the vehicle you are operating. If there are discrepancies, Welcome to the Element high-speed, cashless lanes without a transponder where on the tollways listed below. call Element customer support at 800-328-0244. you see the following signs. Toll Management Program. 2. If your vehicle license plate is currently registered with a toll authority, please remove your plate from the account. Please follow the directions to finalize Toll Management Program. For information on removing your plate from a toll account, Florida visit elementfleet.com/toll. enrollment of your company vehicle. 3. Remove your current transponder from the vehicle. Northern California Southern California Antioch Bridge 73 Toll Road Texas 4. Install your new transponder and go! Benicia-Martinez Bridge 133 Toll Road The DFW Airport Carquinez Bridge 241 Toll Road Pass-Through is not covered. Dumbarton Bridge 261 Toll Road In order to avoid toll violations, please confirm Golden Gate Bridge I-10 Express Lanes your vehicle matches the information below. Richmond-San Rafael Bridge I-15 Express Lanes Washington San Francisco-Oakland Bay Bridge I-110 Express Lanes Interstate 405 Express Lanes, Seattle 520 Bridge Element Toll Management program is an For information on how to return San Mateo-Hayward Bridge SR 91 Express Lanes I-680 Express Lanes SR 125 South Bay Expressway and Tacoma Narrows Bridge only. TRANSPONDER: 004066223344 your current transponder, please visit LICENSE PLATE: ABA 323 – CA SR 237 Express Lanes elementfleet.com/toll. SR 85 Express Lanes VIN: 2ABCDEFG56789123 US 101 Express Lanes MAKE: DODGE Colorado Georgia automated toll payment solution that allows you to MODEL: GRAND CARAVAN Element Toll Management does not have any liability for San Francisco Airport currently accepts FasTrak for Parking. YEAR: 2015 toll violations related to vehicles for which incorrect license While your FasTrak transponder may be used in high-occupancy toll lanes (e.g. VEHICLE UNIT: 456789 plate information is on record. I-10), tolls will be charged at the standard single-occupancy rate. For a complete list of covered toll roads, use the FasTrak toll roads in Southern California. visit elementfleet.com/toll. section 2 Transponder Mounting Instructions Additional Information section 4 Program Details Troubleshooting Customer Support The key to this program is the linkage Please call the service between your vehicle’s assigned When calling, you will transponder number, permanent license center if any of the need to provide the plate and VIN. following occur: following information: Please keep your permanent license Your company vehicle has been enrolled in the plate details current with Element Toll Management as it will prevent toll • Your vehicle detail does not authorities from issuing a violation. match the information in your • License Plate Number welcome packet Temporary license plate numbers are not accepted at this time. • Vehicle Identification Number Transponder Front • Your transponder does not work (VIN) By enrolling in this program, your company FasTrak transponder-based toll program, which Do not remove Dual-Lock will pay the lowest available toll rate. This • Your transponder is lost or stolen • Transponder Number strips when mounting price may not be posted on the toll way. • You receive a problem message Temporary rental vehicles are not covered at the toll booth by this program. However, if your company Transponder Mounting Instructions policy permits you to use your transponder • You are stopped by the police in a rental, you may do so. for driving through a toll plaza Element Customer allows fleet drivers to pay for tolls electronically. 1. Clean: Clean placement area on inside of windshield with isopropyl without stopping When receiving a replacement vehicle, Support Center (rubbing alcohol) and allow to dry. you may temporarily use your existing transponder until a new transponder is • You receive a toll violation in the 800-328-0244 2. Select Mounting Position: Remove plastic tape from back of Velcro™ received. mail mounting strips on toll tag. DriverSupport.fleet • Your license plate is lost, stolen 3. Mount Transponder: Position transponder as illustrated above based on @elementcorp.com elementfleet.com/toll or changed Tolls are assessed when the radio frequency signal your mirror type. Press transponder firmly against the windshield glass. Transponder Back collects toll information from the transponder IMPORTANT: Keep these instructions and silver bag in your glove compartment for future reference. EL0026 IMPORTANT: Keep these instructions and silver bag in your glove compartment for future reference. mounted to the windshield. Welcome Packet You recently received a Toll Management welcome kit containing information about the program along with a transponder and detailed mounting instructions. Please verify that your vehicle information is correct. To ensure proper coverage, it is important to keep your permanent license plate details current with Element Toll Management. FastTrak Transponder: A transponder will be shipped to drivers of enrolled fleet vehicles, along with detailed mounting instructions. Please see coverage area map below. Questions? Contact the Toll Management Service Center at 1-800-328-0244 (7am-7pm CT, M-F) or email us: [email protected] fleet management Fleet Toll Management Important new information about cashless toll roads. Many toll roads throughout California are all-electronic, and do not accept cash Participating Toll Roads or credit card as payment. Fleet drivers must install the transponder provided to drive on these indicated cashless tollways. L U T H E Northern California R E 80 . G I 680 B S O N 101 F W Antioch Bridge Y R . ED W O O D 780 H W Benicia-Martinez Bridge Y Y. W RNIA A HW H IFO DE LT Y. R J MUIR P CAL E O HN K W WY. ENH O San IS 4 E 4 Carquinez Bridge . D 242 Rafael T H G I W Concord D Dumbarton Bridge 580 101 80 24 Golden Gate Bridge* 680 MA DONALD D. DOYAL HWY. Richmond-San Rafael Bridge C A RTH UR FW Oakland Y San . Francisco San Francisco-Oakland Bay Bridge Oakland 880 280 ARTHUR H. BREED JR FWY. International 580 101 Airport 580 San Mateo-Hayward Bridge Pacific San Francisco NIMITZ HWY. Ocean Bay San Francisco 92 SR 237 Express Lanes 280 International 680 JUNIPERO SERRA FWY.Airport 880 Fremont SR 85 Express Lanes B A Y 84 F S OOT H HILL O F R W E Y F US 101 Express Lanes . W Y. 2 210 101 134 210 280 237 FOOTHILL FWY. 210 SOUTHBAY FWY. 5 210 Santa 680 110 Clara San Jose 57 International San Jose 2 SAN BERNARDINO FWY. BAYSHORE FWY. 10 Airport Southern California Los 10 Angeles 85 Y. 87 60 W 60 17 73 Toll Road* F P O R M 101 E O V NA I FW C R Y. H I L N IE 60 O R V 110 5 B AL A L 133 Toll Road* E G . Y N Y F A W W F 710 S Y E . G N 15 A GLEN N AND R ER O 241 Toll Road* SO N FWY. 105 71 . SANTA ANA FWY. Y 57 W F 261 Toll Road* ARTESIA FWY. H C A 91 E B 91 G 91 Corona N O I-10 Express Lanes* L 605 Anaheim 241 110 405 55 I-15 Express Lanes* Orange 103 1 GARDEN G ROVE FWY. I-110 Express Lanes* Long Beach 22 SA Santa Ana N D 261 IE P G A O C F 55 IF WY SR 91 Express Lanes* IC . C O 133 A ST H W Y. SR 125 South Bay Expressway* 405 241 Newport Beach 73 San Pedro 5 * While your FasTrak transponder may be used in high-occupancy toll lanes Bay 133 Questions? Contact the Toll Management Service Center at 1-800-328-0244 (7am-7pm CT, M-F) or 74 (e.g. I-10), tolls will be charged at the standard single-occupancy rate. 1 email us: [email protected].