Services for Veterans in Alaska: Field Hearings in Anchorage and Fairbanks
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S. HRG. 111–658 SERVICES FOR VETERANS IN ALASKA: FIELD HEARINGS IN ANCHORAGE AND FAIRBANKS HEARING BEFORE THE COMMITTEE ON VETERANS’ AFFAIRS UNITED STATES SENATE ONE HUNDRED ELEVENTH CONGRESS SECOND SESSION FEBRUARY 16 AND 17, 2010 Printed for the use of the Committee on Veterans’ Affairs ( Available via the World Wide Web: http://www.access.gpo.gov/congress/senate U.S. GOVERNMENT PRINTING OFFICE 61–710 PDF WASHINGTON : 2010 For sale by the Superintendent of Documents, U.S. Government Printing Office, http://bookstore.gpo.gov. For more information, contact the GPO Customer Contact Center, U.S. Government Printing Office. Phone 202–512–1800, or 866–512–1800 (toll-free). E-mail, [email protected]. VerDate Nov 24 2008 20:49 Dec 09, 2010 Jkt 000000 PO 00000 Frm 00001 Fmt 5011 Sfmt 5011 H:\ACTIVE\021610AK.TXT SVETS PsN: PAULIN COMMITTEE ON VETERANS’ AFFAIRS DANIEL K. AKAKA, Hawaii, Chairman JOHN D. ROCKEFELLER IV, West Virginia RICHARD BURR, North Carolina, Ranking PATTY MURRAY, Washington Member BERNARD SANDERS, (I) Vermont LINDSEY O. GRAHAM, South Carolina SHERROD BROWN, Ohio JOHNNY ISAKSON, Georgia JIM WEBB, Virginia ROGER F. WICKER, Mississippi JON TESTER, Montana MIKE JOHANNS, Nebraska MARK BEGICH, Alaska SCOTT P. BROWN, Massachusetts1 ROLAND W. BURRIS, Illinois ARLEN SPECTER, Pennsylvania WILLIAM E. BREW, Staff Director LUPE WISSEL, Republican Staff Director 1 Hon. Scott P. Brown was recognized as a minority Member on March 24, 2010. (II) VerDate Nov 24 2008 20:49 Dec 09, 2010 Jkt 000000 PO 00000 Frm 00002 Fmt 5904 Sfmt 5904 H:\ACTIVE\021610AK.TXT SVETS PsN: PAULIN CONTENTS FEBRUARY 16, 2010—ANCHORAGE SENATORS Page Begich, Hon. Mark, U.S. Senator from Alaska ..................................................... 1 WITNESSES Carroll, Timothy Patrick, CMSgt, USAF (Ret) ..................................................... 3 Prepared statement .......................................................................................... 4 Davidge, Ric, MPA, Alaska State Council President, Vietnam Veterans of America; Board Member, Alaska Disabled Veterans Business Alliance ......... 7 Prepared statement .......................................................................................... 8 Fierros, Gabriel, OIF Veteran ................................................................................ 9 Owens, Rich, Alaska State Chairman, National Committee for Employer Sup- port of the Guard and Reserve ............................................................................ 10 Jefferson, Hon. Raymond M., Assistant Secretary of Veterans’ Employment and Training Service, U.S. Department of Labor .............................................. 18 Prepared statement .......................................................................................... 19 Finn, Belinda J., Assistant Inspector General for Audits and Evaluations, Office of Inspector General, U.S. Department of Veterans Affairs; accom- panied by Brent Arronte, Director, Benefits Inspections Division, Office of Audits and Evaluations, Office of Inspector General .................................... 23 Prepared statement .......................................................................................... 24 Bilosz, Mark M., Director, Anchorage Regional Office, Veterans Benefits Ad- ministration, U.S. Department of Veterans Affairs; accompanied by Willie C. Clark. Sr., Western Area Director; and Patrick Kelley, Veterans Service Center Manager, Anchorage Regional Office ..................................................... 26 Prepared statement .......................................................................................... 28 Katkus, Brig. Gen. Tom, Adjutant General, Alaska National Guard ................. 30 Prepared statement .......................................................................................... 32 Myers, Jan, Director, Family Programs, Alaska Department of Military & Veterans Affairs ................................................................................................... 33 Prepared statement .......................................................................................... 34 Addendum ......................................................................................................... 36 APPENDIX Clapp, Steven, AFGE National Representative; comments filed at hearing ...... 53 Simmons, Zulene, Chugiak, Alaska; comments filed at hearing ......................... 54 Kell, Russell N., Vietnam Veterans of America; letter ......................................... 58 FEBRUARY 17, 2010—FAIRBANKS SENATORS Page Begich, Hon. Mark, U.S. Senator from Alaska ..................................................... 61 WITNESSES Boisseau, Linda, Department Service Officer, Disabled American Veterans ..... 63 Prepared statement .......................................................................................... 65 Attachment ................................................................................................ 68 (III) VerDate Nov 24 2008 20:49 Dec 09, 2010 Jkt 000000 PO 00000 Frm 00003 Fmt 5904 Sfmt 5904 H:\ACTIVE\021610AK.TXT SVETS PsN: PAULIN IV Page Roof, SPC Robert L., USA (Ret.), OIF Veteran ..................................................... 69 Prepared statement .......................................................................................... 71 Sheehan, Joe, LTC, USA (Ret), Chairman, Northern Alaska Military Retiree Council .................................................................................................................. 76 Prepared statement .......................................................................................... 78 Woolf, Ron, Unit Representative, Employer Support, Guard and Reserve ......... 79 Prepared statement .......................................................................................... 82 Jefferson, Hon. Raymond M., Assistant Secretary of Labor for Veterans’ Em- ployment and Training, U.S. Department of Labor .......................................... 91 Prepared statement .......................................................................................... 93 Finn, Belinda J., Assistant Inspector General for Audits and Evaluations, Office of Inspector General, U.S. Department of Veterans Affairs; accom- panied by Brent Arronte, Director, Benefits Inspections Division, Office of Audits and Evaluations, Office of Inspector General .................................... 96 Prepared statement .......................................................................................... 98 Response to request arising during the hearing by Hon. Mark Begich ....... 120 Bilosz, Mark M., Director, Anchorage Regional Office, Veterans Benefits Ad- ministration, U.S. Department of Veterans Affairs; accompanied by Willie C. Clark. Sr., Western Area Director; and Patrick Kelley, Veterans Service Center Manager, Anchorage Regional Office ..................................................... 100 Prepared statement .......................................................................................... 102 Response to request arising during the hearing by Hon. Mark Begich .......122, 131 Pendergrass, Susan, DrPH, Network Director, VISN 20, Veterans Health Administration, U.S. Department of Veterans Affairs; accompanied by Alex Spector, Director, Alaska VA Health Care System ........................................... 104 Prepared statement .......................................................................................... 106 Addendum ......................................................................................................... 112 Response to request arising during the hearing by Hon. Mark Begich .......125, 129 Bowen, Verdie, Administrator, Office of Veterans Affairs, Department of Mili- tary and Veterans Affairs for the State of Alaska ............................................ 114 APPENDIX McBride, Ladd, Veteran, USA (Ret.), and a geriatric nurse practitioner; com- ments filed at hearing .......................................................................................... 135 Davis, Charlotte M., Vietnam Veteran; comments filed at hearing .................... 137 McDonald, Col. William, USAF (Ret.); comments filed at hearing ..................... 139 Tordoff, Hugh Twig; questions/comments filed at hearing .................................. 141 VerDate Nov 24 2008 20:49 Dec 09, 2010 Jkt 000000 PO 00000 Frm 00004 Fmt 5904 Sfmt 5904 H:\ACTIVE\021610AK.TXT SVETS PsN: PAULIN SERVICES FOR VETERANS IN ALASKA TUESDAY, FEBRUARY 16, 2010 U.S. SENATE, COMMITTEE ON VETERANS’ AFFAIRS, Anchorage, AK. The Committee met, pursuant to notice, at 10:30 a.m., Anchorage Assembly Chambers, Hon. Mark Begich, Member of the Committee, presiding. Present: Senator Mark Begich. OPENING STATEMENT OF HON. MARK BEGICH, U.S. SENATOR FROM ALASKA Senator BEGICH. This hearing, the Field Hearing on Services for Veterans’ Affairs in Alaska is called to order. I first want to thank all the people that are here. I appreciate the opportunity to have this field hearing. We are having multiple opportunities for vet- erans. One will be this field hearing which is a chance for us to talk with different presenters about some of their issues and con- cerns. We also have folks from the VA to address some of these concerns. Along with that, we will be in Wasilla this afternoon for a roundtable, which is more of a kind of free discussion with folks. Then we will be in Fairbanks, as well as in Kotzebue. So, those that are wondering how these work: field hearings