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A reality check on advanced Evaluating the big bets being made on autonomous and electric

By Craig A. Giffi, Joseph Vitale Jr., Thomas Schiller, and Ryan Robinson

You would be hard-pressed to NDEED, manufacturers, suppliers, and tech com- open an automotive panies are investing enormous amounts of publication these days and Ito make these technologies a reality. There are sev- eral reasons behind this R&D push: Autonomous ve- not be inundated by articles hicles have the potential to dramatically improve detailing new possibilities of safety by reducing driver error; and electric vehicles bringing autonomous and (EVs) can reduce the negative environmental impact caused by burning fossil for transportation. Al- electrified vehicles to market. though these are undeniably positive goals, achieving A reality check on advanced vehicle technologies

them may be more difficult than we think. In fact, the other hand, a more conservative view tempers this current pace of investment in advanced vehicle tech- enthusiasm by taking into account several head- nologies can be described as a of high-stakes winds that, when combined, especially threaten poker where the players are all in, and the outcome traditional automakers. is largely undetermined, though unlikely to favor It’s difficult to accurately determine the amount everyone at the table. of money being shoveled into these new technolo- gies, but a recent study by the Brookings Institute estimates investment in the autonomous technol- Capital allocations for these ogy ecosystem to be at least $80 billion over the technologies are skyrocketing past three years.1 Similar levels of investment have recently been announced by several automakers In an industry where it has become increasingly looking to push their global powertrain strategies difficult to differentiate between vehicles or brands, toward an electric . For example, Volkswagen leading-edge technologies such as autonomous has stated its total investment in electric vehicles and electrification represent a huge oppor- will be in the range of $86 billion by 2022.2 tunity to fundamentally change a hypercompetitive On the surface, these investments seem playing field that has been maturing over the last founded. Recent findings from the 2018 Deloitte 100 years. Most analysts will agree that electrified, global automotive consumer study suggest that autonomous vehicles will be part of our lives at consumers may be warming to the concept of fully some point in the future, but there are many dif- self-driving vehicles: 47 percent of US consumers in ferent opinions regarding how long it will take for this year’s study feel that autonomous will not that to happen on a large scale. Optimists believe be safe, which is down significantly from last year’s we are sitting on the edge of a revolution that is 74 percent. The same can be said for every country ready to play out in the next several years. On the covered in the study (figure 1), for example, South

igure 1. Percentage o consumers who think ully seldriving vehicles will not be sae 2017 vs. 2018 81 79 74 73 72 69 69 66 65 64 62 59 59 58 57 54 54 50 48 47 47 45 44 43 40 37 30 26 25 22

apan epublic elgium nited nited ndia ermany outh outheast rance taly China rail ico of orea ingdom tates frica sia

2017 and 2018 Deloitte global automotive consumer studies. Deloitte Insights deloitte.cominsights

2 A reality check on advanced vehicle technologies

Korea (54 percent this year felt self-driving vehicles Market fundamentals are will not be safe vs. 81 percent last year); shifting, raising the stakes (45 percent this year vs. 72 percent last year); and France (37 percent vs. 65 percent).3 However, even There are a number of factors at play in global though the survey results suggest a positive direc- automotive markets, further complicating the de- tional trend for autonomous vehicles, it still leaves mand for and investment in autonomous and elec- almost half of consumers in most markets doubt- tric vehicle technologies: ing the safety of this . While we fully ex- pect consumers’ acceptance of autonomous vehicle FLUCTUATING DEMAND technology to grow more favorable with real-world Several markets around the world have been positive experiences, how this new technology can posting record levels of vehicle demand in the last effectively be monetized should be a concern for few years as the recovery from the global recession company boards and senior executives searching has played out—but this demand differs from re- for signs that these investment decisions will yield gion to region. While year-over-year performance significant returns down the road. in the United States has been quite robust, with the Evidence suggests that it will be difficult for market still hovering near record levels, growth has manufacturers to see substantial returns on invest- now tapered off, leading many industry watchers to ments in autonomous technology using current wonder how much is left in the tank. European de- business models, as a significant number of con- mand found a tentative foothold in the last couple sumers in countries such as Germany (50 percent), of years, but economic concerns around Brexit are the United States (38 percent), and Japan (31 per- casting a long shadow over growth expectations for cent) are unwilling to pay any additional money for the region. Even China is looking at muted demand vehicles equipped with this .4 And for those expectations going forward, after riding a huge willing to pay extra, the amount they find accept- wave of middle-class expansion for several years. able is a pittance compared to the costs associated In fact, global demand for light vehicles is start- with developing and equipping vehicles with this ing to stall. Recent forecasts expect annual growth to technology.5 be limited to between 1.5 and 2.5 percent going for- The results for electric vehicles are similar, ward into the middle of the next decade.7 At the fore- where 42 percent of German consumers and just front of these concerns is the United States, where over one-third of consumers in both Japan and the most analysts are predicting a cyclical downturn. A United States indicate they are unwilling to incur significant uptick in the level of incentives, averag- any additional costs for access to alternative pow- ing $3,472 per vehicle in October 2017, suggests that ertrain technology.6 This all strongly implies that the market is already being artificially propped up.8 something more fundamental—the very core of to- While the industry has put the economic meltdown day’s business-to-consumer business models—will of 2009–2010 behind it, the still massive fixed costs need to change in order to capture a reasonable re- of mass-market incumbents could potentially make turn on investment in these technologies. Shifting them as sensitive to volume fluctuations—especially market fundamentals, as outlined below, only fur- downturns—as they were a decade ago. ther reinforce this point.

3 A reality check on advanced vehicle technologies

Given these tightening global market conditions, a concern if the large capital investments in autono- many automakers may need to prioritize opera- mous technology are predicated on scaling it through tional investments, making it more difficult to jus- the shared mobility model. In this regard, disruptors tify large capital allocations in a time of uncertainty. have a distinct advantage, as their typical capital- This scenario could also destabilize many of the and asset-light business models are not burdened by strategic partnerships that are developing between the significant existing asset base and broader set of traditional manufacturers and the suppliers shoul- capital requirements of traditional automakers. dering a significant amount of the overall invest- ment in these technologies. AFFORDABILITY There is also a growing affordability issue in key THE TRANSPORTATION-ON-DEMAND markets such as the United States, where the aver- WILDCARD age transaction price for a new vehicle continues to Global vehicle demand may also go through sig- hover in record territory, hitting $35,428 in October nificant change as transportation-on-demand ser- 2017, representing a 1.5 percent increase on a year- vice models gain greater traction. For example, even over-year basis.13 In response, more consumers are in a traditionally -loving country like the United looking to exploit financial such as leasing and States, 23 percent of consumers from our study said long-term loans as a way to keep monthly vehicle they used ride-hailing or ridesharing services at payments within reach. According to Edmunds, least once a week, and a further 22 percent said they leasing remains near-record levels, for use these services once in a while.9 Most interest- almost one-third of new vehicle transactions (31.1 ingly, 52 percent of this combined user group said percent) through the first half of this year.14 As for they are actively questioning whether they need to loan terms, the average term for the US market hit a own a vehicle going forward.10 In India, the situation record high of 69.3 months in June 2017.15 is even more pronounced, where 85 percent of con- As a result, consumers may be increasingly sumers indicated they have used a shared mobility hesitant to commit to vehicles equipped with au- , and 61 percent of those users questioned the tonomous or electric powertrain features, as these need to own a vehicle.11 Such statistics point toward vehicles typically command a significant price a growing trend of mass urbanization happening in premium compared with more traditional ve- many countries and a potential future where person- hicles. Ironically, it is this affordability issue that al vehicle ownership is drastically reduced in favor may prompt consumers to rethink vehicle owner- of shared mobility fleets—a significantly different altogether, opting for the much lower, usage- global market reality to which traditional manufac- based cost model that shared transportation repre- turers, suppliers, and other stakeholders may find it sents. At the very least, it may prompt consumers difficult to adjust. to look at acquiring a used vehicle. With record Having said that, strategies regarding the next numbers of off-lease vehicles becoming available stage of growth for ridesharing fleets being devel- over the next few years, prices of used vehicles oped by both traditional automotive manufactur- should moderate, encouraging a substantial num- ers and industry disruptors are becoming increas- ber of consumers to effectively prolong the use of ingly intertwined with the adoption of autonomous “conventional” vehicles. technology.12 But in select markets around the While recent survey results (figure 2) suggest world, ridesharing services have encountered regu- that the percentage of people who would prefer latory headwinds. While we expect these regulatory an alternative powertrain in their next vehicle has setbacks to be mere speed bumps challenging the increased over the past 12 months in key global growth of this new form of transportation, the un- markets such as China, India, Japan, and Germa- certainty of the regulatory environment should be ny, consumers in both the United States and Japan

4 A reality check on advanced vehicle technologies

igure 2. Consumer preerence or type o in net vehicle 2018 2 2 3 1 8 18 4 4 4 3 3 5 1 8 5 3 3 6 5 7 5 6 6 9 10 9 9 15 7 7 16 85 19 22 2 80 16 21 23 23 30 13 31 29 38 73 36 71 69 67 66 66 40 64 62 60 60 52 49

39

outh nited nited Canada ndia rail outheast ermany elgium rance Meico epublic apan taly China frica tates ingdom sia of orea asolinediesel C ybrid electric attery electric ther

. 2018 Deloitte global automotive consumer study. Deloitte Insights deloitte.cominsights cite price premiums as the biggest reason they will to ban the sale of vehicles that run on conven- not consider buying a full battery-powered electric tional gas and diesel over the next two to vehicle (BEV). In fact, 80 percent of US consum- three decades. China is also studying a timeline to ers would still prefer either a gas or a diesel pow- away from traditional gas- and diesel-engine ertrain in their next vehicle (which is actually up vehicles, in large part due to government desire to from 76 percent in last year’s study)—likely due to both stem harmful emissions that are choking ma- the low cost environment in the United States, jor cities as well as significantly reduce the country’s where gas prices continue to hover in the range of reliance on imported oil.18 India also aims to have $2.50 per gallon.16 an all- fleet by 2030, prompting au- To date, US consumers have been enticed into tomakers such as Hyundai and Suzuki to announce buying electrified vehicles through the use of heavy aggressive plans to introduce a range of electric ve- government incentives, which can range up to $7,500, hicles in the Indian market.19 The combination of all depending on the model.17 However, even with these these government announcements make the drive federal tax credits in place, the US electric vehicle to electrification seem inevitable in most markets, market has struggled to gain a foothold, accounting but autonomous cars have yet to be given a clear for only a small portion of annual vehicle sales. regulatory mandate that companies can use to jus- tify their massive capital investments. REGULATORY-DRIVEN ELECTRIFICATION However, for the time being, consumers remain Policy makers in a variety of global jurisdictions wary of EVs as the technology races to keep up with are aggressively promoting the next generation of unrelenting expectations. The main reason Chinese urban environment that includes a clean, connect- and German consumers are keeping their distance ed, efficient, and safe transportation . In fact, from BEVs is anxiety over how far they can drive countries, such as Norway, Britain, France, and on a single battery charge. Similarly, consumers in the Netherlands have already announced that they both India and South Korea are the most concerned

5 A reality check on advanced vehicle technologies

about a lack of vehicle-charging in ple, 54 percent of US consumers in last year’s study their respective countries. said they would be more likely to ride in an autono- In several countries around the world, the in- mous vehicle if it was offered by a brand they trust; vestment required to update already-flagging infra- the number has increased to 63 percent this year.22 structure to facilitate advanced technologies such as Interestingly, consumers in China are the most electric charging stations and smart sensors is stag- positive about self-driving vehicles, with the per- gering. It calls for creative, long-term thinking in centage of people who think autonomous cars will the face of dramatic changes to traditional funding not be safe plunging from 62 percent last year to models. This includes the most basic implication re- only 26 percent in this year’s study. One of the rea- garding EVs: no gas tax revenue to fund large-scale sons for this difference could be that Chinese con- government projects. For this reason, many juris- sumers recognize their country ranks among the dictions, including India, are looking to public-pri- highest in the world for annual road fatalities.23 vate partnerships for the funding required to mod- Younger consumers in several global markets also ernize mobility .20 In Europe, automakers seem more likely to embrace autonomous technol- BMW, Daimler, Volkswagen, and Ford have set up ogy, with 70 percent of the Generation Y/Z popula- a joint venture called Ionity with a goal to install a tion cohort in the United States saying they would network of 400 high- electric vehicle charg- be more likely to use a self-driving or autonomous ing stations, each costing approximately $233,000, vehicle if it were produced by a trusted brand. This across the continent by 2020.21 compares with 62 percent of Generation X and 56 percent of Boomer/Pre-Boomer consumers. That said, even though brand trust is becoming What’s it going to take for more important, the type of company consumers consumers to get on board? would most trust to bring fully self-driving tech- nology to market has not changed over last year Safety, brand trust, and cost are all major factors (figure 3). Consumers in Japan, Germany, and the determining consumer acceptance of these two tech- United States still favor traditional vehicle manu- nologies, especially self-driving vehicles. For exam- facturers; this is in contrast to consumers in South

igure 3. Types o companies consumers trust most to bring ully autonomous vehicle technology to market 2018

10 22 28 21 26 21 24 25 34 24 30 12 41 19 49

14 47 53 23 28 31 76 23 28 28 33 20 28 21 30 55 52 51 51 38 48 48 47 45 43 42 41

29 28

13

apan rance rail nited taly elgium ermany nited outh Canada Meico epublic ndia China outheast ingdom tates frica of orea sia raditional car manufacturer e companyother isting tech company

2018 Deloitte global automotive consumer study. Deloitte Insights deloitte.cominsights

6 A reality check on advanced vehicle technologies

Korea, India, and China, who would most favor that their vehicle could be compromised by a hacker new autonomous vehicle manufacturers or exist- with malicious intent. In a recent poll conducted by ing technology companies.24 One of the reasons for the American International Group, nearly 75 per- this difference could be tied to the relative strength cent of respondents listed vehicle hacking as an is- of automotive brands in more mature markets. sue of concern.28 As a result, our survey shows that Another way to make consumers feel more com- 54 percent of US consumers would feel better about fortable about new technologies such as autono- riding in self-driving cars if governments would im- mous vehicles is to prove that the technology can plement standards and regulations to help ensure be used safely and reliably in real-world conditions. manufacturers are taking cybersecurity issues as Whether it’s a serious accident linked to the use of seriously as possible. autonomous drive features, or a relatively minor fender-bender involving a fully self-driving shuttle in Las Vegas,25 the result is similar: consumers who Where is all this going? seriously question the readiness of the technology. For example, 71 percent of US consumers said they Considering the headwinds of slowing demand would be more likely to ride in an autonomous vehi- and cooling global conditions that threaten to derail cle if it had an established safety record (up from 68 several key automotive markets around the world, percent last year). It is a similar story in South Korea it is unlikely that OEMs, suppliers, and technology (83 percent vs. 70 percent), and Germany (63 per- companies will be able to sustain the frantic pace cent vs. 47 percent).26 In response, several compa- of capital allocations currently flowing into autono- nies, including some of the largest tech companies mous drive and electric powertrain development. in the world, have been testing autonomous tech- Even companies that are actively looking for ways nology for many years with relatively few issues, but to maintain a level of focused investment through it only takes one negative incident to destroy much market rationalization, brand divestitures, or op- of the goodwill, faith, and interest built up around erational cost cutting are likely to find it difficult. In these long-term R&D experiments. fact, some companies may quickly find themselves In addition, the price premium for a battery- struggling with more immediate operational issues powered vehicle should come down as battery that take precedence over long-term technology in- production increases. In fact, battery prices have vestment strategies. dropped by nearly 50 percent since 2013, from $599 At the end of the day, it can be argued that the per kilowatt hour to $273 per kilowatt hour in 2016. investment process required to bring fully autono- Prices will likely fall even further, potentially hitting mous and electrified vehicle technology into the $100 per kilowatt hour by 2026,27 making BEVs mainstream is not yet mature enough. Driverless more price-competitive with traditional vehicles cars are still very much in an experimental stage, and, ultimately, a more attractive option to consum- and new developments such as solid-state batteries ers. However, these projections are based on using designed to improve the performance and safety of lithium-ion batteries, which run the risk of igniting BEVs remain just out of reach. The further out the if punctured during an accident. New developments investment goes, the harder it will be for in battery technology such as the use of solid-state most players to justify and maintain their spending materials promise to improve the overall safety of on development. For this reason alone, it is likely batteries used in BEVs, but they are also likely to that companies will have to make some hard choic- cost more, at least in the near term. es in terms of which technology investment bets Finally, with an increasing number of connected they are able and willing to make. vehicles in operation, consumers also express fear

7 A reality check on advanced vehicle technologies

The difficulty these companies face is com- be imposed on all of this new technology. Histo- pounded by their need to make significant invest- ry suggests the fragmented of regulation ments in a host of other areas, including mobility across markets will play out here as well. Stan- services, advanced materials, connectivity, and the dards represent both an opportunity to moderate digital transformation of the customer experience. technology development and investment toward In short, the cumulative demand for capital invest- clearer targets, as well as a threat to undermine ment in the automotive sector is nothing short of any competitive advantage for first movers. Ear- astonishing, and while global consumer interest in ly, active, and consistent involvement with regu- advanced technologies is somewhat encouraging, lators in tandem with ecosystem partners is es- their appetite to pay for any of it is very limited. sential to best inform investment decisions and Going forward, the following three takeaways market plans. Environmental policy pressure should be top of mind for industry stakeholders: around the world is likely to grow, suggesting EV • New business models will be necessary and similar alternative powertrain technologies to capture a return. Consider that dozens of are perhaps a safer bet, while the opportunities companies are engaged in a rush to develop and challenges for autonomous technology are and own the predominant autonomous vehicle more varied and may need a different mind-set platform. Not everyone investing in this technol- to calibrate the timing and level of investments. ogy is going to win. And consumers are only will- • Don’t lose sight of the present while chas- ing to pay for certain technologies using current ing the future. Finally, there are more than “sell-to-consumer” business models. At a mini- 325 million vehicles in operation in North Amer- mum, autonomous technology investments will ica, with a further 390 million in Europe, and require new business models to monetize invest- 165 million in China alone.29 Given the sheer size ments. This, in turn, may further open the of the global vehicle parc, or total vehicle popu- for disrup­tors to capitalize on your investment. lation, and the fact that each one now lasts for If a comprehensive­ business model solution is 10–15 years or more, the kind of transformation- needed to generate an appropriate return on al change that comes with autonomous driving the technol­ogy investment, be prepared for the and electric powertrains will likely take several Herculean challenge of creating new successful decades to reach a tipping point in an industry business models. As advanced and complicated that has been maturing for well over a century. as it is, the technology is actually the easy part. Players that forget this reality in the frenzy of • Keep a watchful eye on regulators and making big bets on the future may not survive policy makers. Sooner or later standards will long enough to see that future eventually unfold.

8 A reality check on advanced vehicle technologies

ENDNOTES

1. Cameron F. Kerry and Jack Karsten, Gauging investment in self-driving cars, Brookings Institution, October 16, 2017.

2. Andreas Cremer and Jan Schwartz, “Volkswagen accelerates push into electric cars with $40 billion spending plan,” Reuters, November 17, 2017.

3. 2018 Deloitte global automotive consumer study, Deloitte.

4. Ibid.

5. The average amount consumers are willing to pay for access to advanced vehicle technologies, including self- driving and alternative powertrains, declined significantly between 2014 and 2016: Germany ($1,590 in 2014 vs. $360 in 2016); Japan ($700 vs. $360), and the United States ($1,370 vs. $925).

6. 2018 Deloitte global automotive consumer study, Deloitte.

7. “Light vehicle sales forecast,” IHS Markit, accessed December 19, 2017.

8. “New car prices reach all-time high in October,” Edmunds, November 1, 2017.

9. 2017 Deloitte global automotive consumer study, Deloitte.

10. Ibid.

11. Ibid.

12. “Autonomous vehicles: Are you ready for the new ride?,” MIT Technology Review, November 9, 2017.

13. “New car prices reach all-time high in October,” Edmunds.

14. Peter Gareffa, “Auto leasing drops for the first time in four years, Edmunds finds,” Edmunds, July 19, 2017.

15. “Auto loan lengths reach all-time high, according to new Edmunds analysis,” Edmunds, July 3, 2017.

16. According to Gasbuddy website, accessed December 19, 2017.

17. David Welch, “EVs from Tesla and GM may start losing their tax credits,” Bloomberg Businessweek, November 2, 2017.

18. Charles Clover, “Electric cars: China’s highly charged power play,” Financial Times, October 12, 2017.

19. Malyaban Ghosh, “Hyundai set to enter India’s EV race with Ioniq brand,” Hindustan Times, November 30, 2017.

20. “ growth boosted by road, rail investments,” BMI , March 14, 2017.

21. “Carmakers plan 400 Europe car charging stations by 2020,” Reuters, November 3, 2017.

22. 2018 Deloitte global automotive consumer study, Deloitte.

23. Global status report on road safety, World Health Organization, 2015.

24. 2018 Deloitte global automotive consumer study, Deloitte.

25. Aarian Marshall, “Self-driving shuttle might be the future of transportation,” Wired, November 10, 2017.

26. 2018 Deloitte global automotive consumer study, Deloitte.

27. Tom Randall, “Tesla’s battery revolution just reached critical mass,” Bloomberg, January 30, 2017; Chisaki Watanabe, “Why battery cost could put the on electric car sales,” Bloomberg, November 29, 2017.

28. “AIG study: Americans evenly split on sharing the road with driverless vehicles; hacking a major concern, while lower costs seen as likely benefit,” Business Wire, October 3, 2017.

29. “World vehicles in use—all vehicles,” OICA, accessed December 19, 2017.

9 A reality check on advanced vehicle technologies

ABOUT THE GLOBAL AUTOMOTIVE CONSUMER STUDY

As part of a continuous assessment of consumer behavior, Deloitte recently surveyed over 22,000 con- sumers in 17 countries around the world to shed light on consumer preferences regarding a variety of critical issues impacting the automotive sector. The overall goal of the study is to answer important ques- tions that can help companies prioritize and better position their business strategies and investments.

10 A reality check on advanced vehicle technologies

ABOUT THE AUTHORS

Craig A. Giffi is vice chairman and national leader for Deloitte USA, and the manag- ing principal of Deloitte Research & Eminence.

Joseph Vitale, Jr. is a principal with Deloitte Consulting LLP and leader of the global automotive industry practice.

Thomas Schiller is a partner and automotive practice with Deloitte Deutschland.

Ryan Robinson is automotive research leader with Deloitte Canada.

ACKNOWLEDGEMENTS

We would like to thank the tremendous team that helped with the development of this research and report, including: Srinivasa Reddy Tummalapalli, assistant manager; and Ankit Mittal, senior analyst from Deloitte Support Services India Pvt. Ltd.

We would also like to acknowledge the continued support of the following people:

Srinivasarao Oguri, Vaibhav Khobragade, Sanket Surve, and Kruttika Dwivedi from Deloitte Support Services India Pvt. Ltd.

11 Sign up for Deloitte Insights updates at www.deloitte.com/insights.

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