LITTLE COMPANY OF MARY HEALTH CARE LIMITED ANNUAL REVIEW
Continuing the Mission of the Sisters of the Little Company of Mary 2015/2016
Continuing the Mission of the Sisters of the Little Company of Mary 1 Spirit of Calvary Hospitality Healing Stewardship Being for Others Respect
Everyone is welcome.
You matter. We care about you.
Your family, those who care for you, and the wider community we serve, matter.
Your dignity guides and shapes the care we offer you.
Your physical, emotional, spiritual, psychological and social needs are important to us.
We will listen to you and to those who care for you. We will involve you in your care.
We will deliver care tailored to your needs and goals.
Your wellbeing inspires us to learn and improve.
2 Continuing the Mission of the Sisters of the Little Company of Mary Growth, Innovation and Integration
Our Mission “We bring the healing ministry of Jesus + STEWARDSHIP recognises that as 1885-2016 to those who are sick, dying and in need individuals and as a community all we 131 years ago , six through ‘being for others’: have has been given to us as a gift. It courageous Sisters of The is our responsibility to manage these + In the Spirit of Mary standing by her precious resources effectively, now Little Company of mary Son on Calvary; and for the future. We are responsible Sailed from Naples to + Through the provision of quality, for: striving for excellence, developing Sydney on the SS Liguria. responsive and compassionate health, personal talents, material possessions, Their mission was to care community and aged care services; our environment, and handing on the for the poor,sick and dying. + Based on Gospel values; and tradition of the Sisters of the Little Bringing forth the work of + In celebration of the rich heritage Company of Mary. Mary Potter in Australia, and story of the Sisters of the Little Company of Mary. + RESPECT recognises the value their vision was to continue and dignity of every person who is to be a source of healing, Our Vision associated with our services. It is hope and nurturing to those our responsibility to care for all with As a Catholic health, community and in need. whom we come into contact with aged care provider, to excel, and to be justice and compassion, no matter recognised, as a continuing source of what the circumstances, and we are healing, hope and nurturing to the prepared to stand up for what we people and communities we serve. believe and challenge behaviour that Acknowledgement of Land is contrary to our values. and Traditional Owners Calvary acknowledges the Our Values Traditional Custodians and Our values are visible in how we act and Owners of the lands on which treat each other. We are stewards of the all our services operate. We rich heritage of care and compassion About Calvary acknowledge that these of the Little Company of Mary. We are Calvary is a charitable Catholic Custodians have walked guided by these values: upon and cared for these not-for-profit organisation with more than 12,000 staff lands for thousands of years. + HOSPITALITY demonstrates We acknowledge the our response to the desire to be and volunteers, 15 public and continued deep spiritual welcomed, to feel wanted and to private hospitals, 15 retirement attachment and relationship belong. It is our responsibility to and aged care facilities, and a of Aboriginal and Torres extend hospitality to all who come national network of community Strait Islander peoples to into contact with our services by care centres. We operate across this country and commit promoting connectedness, listening six states and territories within ourselves to the ongoing and responding openly. journey of Reconciliation. Australia. Established in Sydney Aboriginal and Torres + HEALING demonstrates our desire in 1885, by the arrival of the Strait Islander people are to respond to the whole person by Sisters of the Little Company of respectfully advised that this caring for their spiritual, psychological Mary in Australia, our mission publication may contain the and physical wellbeing. It is our is to provide health care to the words, voices, names, images responsibility to value and consider most vulnerable, including those and/or descriptions of people the whole person, and to promote reaching the end of their life. We who have passed away. healing through reconnecting, provide aged and community reconciling and building relationships. Calvary is pleased to be care, acute and sub-acute health recognised as a leader in gender care, specialist palliative care and equality by the Workplace comprehensive care for people in Gender and Equality Agency. the final years of their life.
Full details of our locations are featured on the back page.
Continuing the Mission of the Sisters of the Little Company of Mary 3 Growth, Innovation and Integration
Calvary Contents
at a glance 05 FOREWORD FROM THE CHAIR OF Year to 30 June 2016 CALVARY MINISTRIES 06 MESSAGE FROM THE CHAIR LITTLE COMPANY OF MARY HEALTH CARE BOARD HOSPITALS 07 A YEAR IN REVIEW 08 THE SPIRIT OF 199,518 Admissions CALVARY Growth, 10 CELEBRATING THE PAST, EMBRACING Innovation THE FUTURE
443,942 Outpatients 12 DEVELOPMENTS ABD and UPGRADES 16 SERVING OUR Integration COMMUNITIES 23 FUNDRAISING 116,390 Emergency 24 VOLUNTEERS This year our theme ‘Growth, 28 COMMUNITY CARE Innovation and Integration’ profiles Department our focus on growing Calvary’s 30 EXCELLENCE IN Presentations CARE organisational capability in smart and innovative ways. Our vision 38 OUR PEOPLE AND CULTURE is to deliver integrated models of 46 WISE STEWARDSHIP care that ensure optimal health 4,714 Births outcomes for the recipients. 50 OUR TRUSTEES, As always, serving our BOARD, EXECUTIVE communities is at the centre of TEAM AND SERVICES everything we do. 100,813 Surgical 64 CALVARY DIRECTORY We invite you to read and enjoy Procedures their stories, they are our reason for being. RETIREMENT COMMUNITIES
COMMUNITY CARE 20 residents over the age of 100 Our front cover features Portia Approx 16,156 Jamu (also pictured below), Average number of Registered Nurse at Calvary individual clients Health Care Bethlehem hospital in 359 residents over Caulfield, Victoria. per year the age of 90 Approx 9,800 OF WHOM 66 LIVE IN INDEPENDENT LIVING Average number of VILLAGES clients receiving a service at any one time 770 new admissions + 406 ADMISSIONS TO Approx 900,000 RESIDENTIAL AGED CARE Average visits FACILITIES (excluding respite) + 318 RESPITE ADMISSIONS TO 1.2 million RESIDENTIAL AGED CARE Average annual + 46 ADMISSIONS TO hours INDEPENDENT LIVING VILLAGES
4 Foreword from the Chair of Calvary Ministries Bill d’Apice
“In those days we possessed great The work and sacrifice to God and and their stewardship of our continued liberty of spirit, fear and restraint were humanity of these Sisters has set the mission is very much appreciated. We are unknown to us, and love was our guiding foundations for what Calvary is today. exceptionally proud of the achievements star. Mary Potter always told us to follow and investment in our calling to assist the Ignatian rule, “Love God and your And, in the spirit of the Foundation those in need of our care. sisters, and do what you wish”. Sisters, it is our people who make Calvary Sister Sr Brigid Rosser, LCM, one of the the thriving spiritual hub of quality care, We are warmed by the stories of staff founding Sisters who arrived in Sydney healing and nurturing of life that it is and volunteers who do a great job but on 4 November 1885. today. The centre and heart of our mission also go above and beyond to make life are the people with whom our staff and better for the communities we serve. volunteers interact with each and every As we mark the 75th Anniversary of our day - our patients, residents, clients, their We offer our continued support and service at Calvary Health Care Bethlehem families and carers. assure all that you continue to be in our in Melbourne and the 50th Anniversary thoughts, hopes and prayers. On behalf of Calvary Health Care Kogarah in One recurring theme in all of our work, of Calvary Ministries, we thank you all Sydney, it is apposite to reflect on the as reflected in the Spirit of Calvary, is for carrying on the important work founding spirit of the Sisters of the Little ‘’being for others’’. Our work today, and traditions of the Sisters of Little Company of Mary who first arrived in whether in a hospital, aged care facility Company of Mary. Australia 131 years ago. or working with people and families in Sister Brigid Rosser remarks on their the community, is for the well-being BILL d’APICE, great liberty of spirit, their energy and and healing of people. The service of CHAIR, CALVARY MINISTRIES agility in the service of people who Calvary today, as evidenced in this needed their care. annual review, continues the work the Sisters of the Little Company of Mary Reflecting some fifty years later, Sr Brigid commenced in 1885. closed a journal she had kept from the beginning with these words: The Directors of Calvary Ministries are delighted with the new Mission “…a work whose foundations were laid Accountability Framework, adopted in dire poverty and planted deep in the in April 2016. This Framework assures Cross. Does this not teach us what a us that our mission integration and mighty tree grows from the Mustard effectiveness is being well nurtured and Seed, watered and nurtured by the early well monitored. traditions of our young Congregation. And as another era has begun, may each I thank both the Board of Directors and year unfold golden sheets, surpassing far the National Leadership Team for their anything that has gone before…” dedication. Their attention to detail Sister Brigid Rosser, LCM
Continuing the Mission of the Sisters of the Little Company of Mary 5 Growth, Innovation and Integration
Message from the Chair
It is with great pleasure and a sense of privilege that I write about this year’s achievements on behalf of the Board of Directors.
We are a growing organisation. particular, those in the last months of their Significantly, we have commenced lives. We have inherited a sacred duty building a new 94 bed Private Hospital from the Sisters of the Little Company in the ACT, a new aged care facility in of Mary to do all we can to ensure the Muswellbrook, NSW and entered into an highest quality of care is provided to those agreement to build a new 342 bed private who are frail, aged and dying. hospital in Adelaide. We have opened the Mary Potter Palliative Care and St Joseph’s This year, with the Sisters of the Little Rehabilitation Units at Calvary Riverina Company of Mary and our Trustees, Hospital, expanded the St Luke’s Mental Calvary Ministries, we are celebrating 50 John Watkins AM Health Unit in Launceston, commenced years of service at Calvary Health Care construction of new operating Theatres Kogarah and 75 years at Calvary Health at Calvary Lenah Valley in Hobart and Care Bethlehem. It is always a privilege developed a hospital-to-home program in to be in the company of our Sisters. We South Australia. express our thanks and admiration for the which, led by Mr Bill d’Apice, undertakes work they have done in Australia for over a critical role in the governance of Little Both the standard and variety of our 130 years. We thank them for bringing Company of Mary Health Care. work during this year has been significant the healing love of Jesus to those in need, in line with our strategic plan. We have for their inspiration, guidance and sheer The work of the Board of Directors never introduced a mission accountability hard work. These beautiful women are ceases to impress me. Their collective framework, electronic bedside charts in our living treasures. and individual talents are what is needed our private hospitals, strengthened our in today’s complex world of health care. recruitment procedures and increased Much has changed in health care and I am proud to lead such an enthusiastic, our vigilance in relation to cyber security. much more is changing. But some things hard-working and inspirational group We have introduced a Leadership remain the same. We are proud of the of people whose stewardship of this Capability Framework for Senior care provided at our hospitals, aged company is exemplary. Managers and established two new care facilities and all our other services. national leadership roles, Chief Operating The respect shown for the dignity of I thank and commend the work of Officer and Chief of Innovation, to ensure each patient, resident and client remains the National CEO Mark Doran and the we can continue to grow, innovate and unchanged. That is especially what we National Leadership Team. They are integrate our care into the future. Health, celebrate and give thanks for this year. professional in all they do and bring Community and Aged Care are complex Our hospitals, aged care and community a wealth of knowledge to the table and changing services. facilities are very fortunate to have for the benefit of all at Calvary. They excellent assistance from a committed are an experienced and capable team As a provider of person centred care volunteer community. Being for others committed and ably led by Mark whose in public and private hospitals, in the is a mission imperative that is highly unswerving commitment to Calvary home and in residential aged care and visible in our volunteer workforce and stands us all in great stead. retirement communities, Calvary is in a demonstrated within this year’s review. unique position to demonstrate innovative Calvary’s volunteers support all of us to Last, but by no means least, my sincere and imaginative ways of improving a increase the quality of our patients’ and appreciation and thanks goes to our person’s journey through a complex health residents’ experience and we are most staff throughout Calvary. Their work care system to greater well-being. grateful for their gift. each day brings a human face to the mission of Calvary and they are our In relation to health insurance, our On behalf of our Board, I thank members greatest ambassadors. Through their advocacy earlier in the year to ensure of the Auxiliaries who operate within our interactions and work each day, all of that those who experience chronic hospitals. The funds these groups raise us are privileged to become part of the illnesses, the elderly and those in the are significant, enabling us to provide lives of people who call upon us for care. last year of life are not disadvantaged leading edge care in some instances Their positive contribution is evidenced by what could have been punitive and where funds are not otherwise available. by donations, bequests, letters of praise financially driven “safety and quality” Most importantly they are a visible part of to the company, and ongoing highly measures has had positive outcomes for the hospitals they serve. complementary feedback that filters to all. The provision of excellent clinical care our Board with regularity. Thank you. and compassionate service of the highest We acknowledge and thank Sister I commend everyone at Calvary for the quality by supportive staff and volunteers Bernadette Fitzgerald, Little Company service we have been privileged to offer is central to our mission. of Mary (LCM) and her Council for their this year. unwavering support of our work. We also We continue to advocate strongly for the value the support and guidance of the THE HON. JOHN WATKINS AM, aged citizens in residential facilities and in Directors of Calvary Ministries Limited CHAIR, LCMHC BOARD
6 A Year in Review
Our future is in providing integrated, high-reliability health care that’s digitally enabled to truly put the person at the centre of care and deliver the health outcomes they value.
Much of our progress this year has been In line with the requirements of the in working towards providing good- Australian Commission on Safety quality health care. and Quality in Health Care, we have Mark Doran implemented a robust internal review As well, in FY15–16, Calvary focused process for considering episodes of on adapting our operations to provide care from which a complication results. our patients, residents and clients with We will share the outcomes of reviews integrated services. We are not there yet, with funders and others interested but we are making significant progress. in improving the quality of care. Our initial reviews of such episodes of care Ultimately, our vision for success will demonstrate that a very low proportion ensure that: of complications could have been avoided. Most complications occurred as • the care we offer people is tailored to a consequence of known risks in areas of their needs and preferences, and can care that are complex, challenging and be provided in the most appropriate subject to ongoing improvement. location for them • people are as involved in their care Calvary also continued on the journey as they like, and can nominate family of renewing our assets and growing. members or carers to be involved too Construction of new hospitals in both • clinicians are supported in the the ACT and Adelaide is expected to services they provide, and their time be completed in 2017 and early 2019, is respected so they can focus on the respectively; and a new retirement goals of the people to whom they community in Muswellbrook, NSW, is offer care. expected to be completed in early 2017. Calvary has also made applications for Calvary is committed to reducing or, the redevelopment of Calvary Health wherever possible, eliminating potentially Care Bethlehem in the Melbourne preventable complications that affect suburb of Caulfield, and Calvary Ryde patient outcomes and experiences. Retirement Community in Sydney so During FY15–16, Calvary engaged with a they may adopt integrated service range of private health insurers, including models comprising aged, community Medibank Private, to determine effective and clinical care. and robust ways in which we can work together to achieve our mutual objective In closing, I thank Calvary Ministries, our of improving care. We were very happy Trustees, the Little Company of Mary to be able to negotiate a mutually Health Care Board and the National acceptable outcome in the case of Leadership Team for their commitment, Medibank Private. counsel and encouragement throughout the year; and our staff and volunteers Most importantly, during these for their dedication and commitment to negotiations Calvary articulated and serving our communities. defended its view that our clinicians should be central to reviewing or identifying instances of care that resulted MARK DORAN, in negative outcomes, and assessing NATIONAL CEO, whether they could have been avoided. LITTLE COMPANY OF MARY HEALTH CARE LIMITED
Continuing the Mission of the Sisters of the Little Company of Mary 7 Growth, Innovation and Integration
Norman Hayward THE SPIRIT OF CALVARY
The people we serve inspire Norman may well be the reason to visit him a few times, but the visits Calvary’s focus on growth, I choose to work in aged care. were irregular and several letters that innovation and integration. Perhaps it’s the satisfaction Norman sent to his brother were returned Each of them plays a “address unknown”. gained from giving hope or significant role in our lives, and we in theirs. This is helping to ease the suffering in Norman became unwell. He told staff Norman’s and Maree’s story. someone’s life. that he had no reason to live, and refused to get out of bed, eat properly or make Maree Gibbs, Manager, In 2009, the staff at Calvary’s Mt Carmel any attempt to communicate, apart from Mt Carmel Retirement met Norman for the first time as he joined becoming difficult with any staff who Community, Maitland, NSW us for temporary respite care. He was tried to help him. His days were spent 52 years young, had limited vocabulary, lying on his bed, watching cartoons and generally spoke in one-syllable words and eating junk food. Norman increasingly had been living in squalor. smoked cigarettes, until the day his doctor decided he needed to stop, While living on the street, Norman may following Norman’s attempt to light a fire have suffered a stroke. No-one is certain in his room. and he was unable to tell us. Norman was estranged from his partner and children. In early 2015, Norman was asked if he He was a heavy smoker and had poor and minded moving upstairs. He took this deteriorating health. as a promotion and was very excited about the move. Our staff again assisted Norman didn’t want to stay. He was not Norman to make his new room his own. ready, I guess, to accept help. It can be In June 2015, I applied to the National harder to accept help than give it. Disability Insurance Scheme (NDIS) on In August 2011, I saw Norman at the local Norman’s behalf, with the aim of helping shopping centre. He was in a dishevelled to improve Norman’s lifestyle and give state, and I knew we could help. I asked him some purpose in life. Norman had a whether he would again like to move into ‘wish list’, and when discussing this with Mt Carmel’s care and he said yes. There the NDIS coordinator, he referred to me was no hesitation from either of us. as “my mother”. Norman had very few possessions – just his clothing, a few photos and lots With NDIS support, in September of DVDs. 2015, Norman started going out with a support worker two days a week. These We welcomed Norman back with open adventures allowed him to do everyday arms and gathered enough furniture to activities such as going to the shops to make his room comfortable and homely. buy a pie, see a movie and go shopping With the help of the public trustee, we for fishing gear – fishing was one of the purchased Norman new clothing, shoes activities on his wish list. Soon Christmas and a TV/DVD player. time arrived, and Norman gave Christmas cards to most staff at Mt Carmel. Norman continued to have limited family Everyone could see that it gave Norman contact, with his son visiting occasionally. great pleasure to distribute the cards. In 2013, Norman’s older brother At last, he started to look like he was contacted him to tell him that another enjoying his life. brother had passed away in Melbourne. Norman was clearly saddened by this These days, Norman really enjoys the news. After the funeral, his brother came men’s group he attends every second
8 NORMAN HAYWARD, RESIDENT, MT CARMEL RETIREMENT VILLAGE, MAITLAND, NSW
I was born in Maitland to Eric and Mary, the fifth of eight children. My parents didn’t have TVs!
When I was only little, they moved to Victoria. My favourite time at Castlemaine High was play time and home time. I loved fishing, and my father taught me how to cook. From my father’s teachings, my first job was the cook at Truckstop Australia.
I worked hard for three years before moving to a farmhouse in Condobolin, NSW, where I spent many years as the cook on a large wheat farm. I moved to Maitland, where I met a girl and we had two children.
My favourite spot was fishing down past the Hawkesbury River … a fisherman never reveals their best spots.
I like being with the staff and residents. I like to help the others by pouring juices at breakfast and walking the trolley back. People joke about me getting a job here, Maree Gibbs, Manager, Mt and I think I’d like the manager’s job so Carmel Retirement Community, I can sit at the front door and watch the Norman Hayward and Maree Gibbs, Maitland, NSW comings and goings. Mount Carmel Calvary Retirement Community Before I came here I was on the streets. Now I have my own place and friends. Friday. With the help of Mt Carmel’s with the activity program. And if you occupational therapist, he now stands want to know the whereabouts of any Nah, Maree is not my mother! She’s the proudly upright with the assistance resident, just ask Norman. boss, a good boss. of a walking stick. His behaviour has significantly improved. He speaks in If you meet him, you will see a huge grin sentences – in fact, he even initiates on his face, as he has finally found a conversations – and makes sure he is well reason to live. groomed before going out. Norman also makes the decisions about what he is This is not the end of Norman’s story; it’s going to do each time he goes out, and more like the beginning. Perhaps some returns from each outing telling the staff time in the future Norman could move what he did, including how much he won from the aged care facility to supported at bingo. accommodation in the community. Regardless, he is now living a life with Norman has also re-established purpose, and it has been our privilege to contact with his family, who have know him. now started to visit him regularly. He was invited to his daughter’s school graduation, and there were tears of joy Norman certainly all around. Norman now gets up early has found a special every morning; he assists the staff in preparing the dining area for breakfast, place in my heart! then goes down to the dementia area to help his friends there. Norman also assists the Leisure and Lifestyle Officer
Continuing the Mission of the Sisters of the Little Company of Mary 9 Growth, Innovation and Integration CELEBRATING THE PAST, EMBRACING THE FUTURE 131 Years of Calvary in Australia
Sister Elizabeth Gilroy Soon after founding the Sisters of the of the Little Company of Little Company of Mary in 1877, Mary Mary (LCM) in Australia Potter sent six courageous sisters to (pictured) recently reflected Sydney on the SS Liguria. They departed on the story of the Sisters Plymouth on 16 September 1885 and who established the arrived in Sydney on 4 November 1885. Australian arm of the LCM On arrival in Australia, words from a letter in 1885 at the request of from Mary came back to them: “I will be LCM founder, Mary Potter. with you and peace and fortitude will be Sister Elizabeth explored given you to face anything and everything their story as founding for the love of Him whom Jesus left Sisters of the Province of Heaven for to work for his Father’s glory the Holy Spirit and told and save souls who are dying.” how the expression of their spirit gave rise to the Little Once in Sydney, Sister Brigid Rosser wrote Company of Mary Health in her diary: “In those days we possessed Care services in Australia. great liberty of spirit, fear and restraint were unknown to us, and love was our guiding star. Mary Potter always told us “A strong to follow the Ignatian rule, ‘Love God and foundation your sisters, and do what you wish’.” is necessary At Christmas time in their first year in for every Australia, Mary wrote to the sisters to encourage them in their work. “Keep structure.” praying, no matter how dry you feel in your prayer,” she wrote. “Be aware of Mary Potter, Brides of Christ the Cross of Jesus and through prayer you will comfort your patients by your manner. It is the prayer that will keep you going and when there is hardship, turn to Jesus. Begin with very small things, do the little things well.”
There was strong leadership from the beginning, with planning and training. Mary advised them to lead by example. “We cannot give what we do not possess,” she wrote.
After many years in Australia, Sister Marie Hedigan wrote in her reflections: “I was always tired from nursing duties; however I considered that the total commitment to the patients was, in fact, a spiritual Sister Elizabeth Gilroy LCM experience.”
10 CALVARY HEALTH CARE KOGARAH JUBILEE CALVARY HEALTH CARE BETHLEHEM CELEBRATING 50 YEARS OF CARE CELEBRATES ITS 75TH ANNIVERSARY Calvary Health Care Kogarah recently marked 50 years of The year 2016 was significant in the history of Calvary Health caring for terminally ill people in Sydney’s St George and Care Bethlehem. It marked 75 years since the Sisters of the Sutherland areas under the banner of the Sisters of the Little Company of Mary purchased a small bluestone hospital on Little Company of Mary. Kooyong Road in Caulfield, Melbourne, and commenced a journey of care delivery that continues to this day. What began as a hospice in 1966 grew to include a day hospital and bereavement service in 1981, with further The hospital opened in 1941, at the time providing much-needed extensions in 1991 to accommodate the Calvary Community maternity care and general surgery. It now provides palliative care, Palliative Care Team and a pain clinic for outpatients. Also in and care for those with a progressive neurological disease. 1991, the hospital became an associated teaching hospital of the University of New South Wales. LCM Province Leader Sister Bernadette Fitzgerald remarked on the role of the ‘Bethlehem Spirit’ in overcoming the limitations In 1994, Calvary Health Care Kogarah embraced a new focus initially faced by the sisters, doctors and lay staff, including nurses, of care. While continuing to provide excellent palliative kitchen staff and maintenance staff – with “each one making the care services, it added a 16-bed inpatient rehabilitation unit. mission real”. Since that time, its Rehabilitation and Aged Care Services have expanded to include the Transitional Aged Care Calvary Health Care Bethlehem honours the past in continuing Service, Continence Advisory Service and Dementia Day to live by the mission and values that informed the work of those Care. The latter includes some overnight respite care for that went before. It also embraces the future, responding to the dementia clients, a Driver Assessment and Rehabilitation changing health care needs of its community. Service, a Diversity Health Service, podiatry services and Community Aged Care Rehabilitation. In this its 75th year, planning to redevelop the Bethlehem site has begun which will see the traditional hospital services integrated into a health precinct that will include Calvary Retirement Communities, aged care and Calvary Community Care services.
The original site for Kogarah Hospital donated by the local Fitzgerald family 1950’s Little Company of Mary Bethlehem nurses
Continuing the Mission of the Sisters of the Little Company of Mary 11 Growth, Innovation and Integration DEVELOPMENTS AND UPGRADES
Calvary Adelaide Hospital, South Australia
This project involves the design, construction and leasing of the largest- ever private hospital to be built in South Australia and the first new private hospital in nearly 20 years. The 342- bed hospital will replace the Calvary Wakefield and Calvary Rehabilitation hospitals and create more than 500 jobs during the construction phase.
Total project value: $300 million Target completion date: early 2019
Calvary Muswellbrook
When construction is complete, the 65-bed residential aged care facility will replace Mt Providence Retirement Community, which was established 40 years ago. The new facility will include 42 independent living units, which will be built in two stages.
Total project value Stage One: $23 million Target completion date: March 2017
12 Lenah Valley Theatre Redevelopment
Construction of five new operating theatres at Calvary Lenah Valley Hospital in Hobart, Tasmania, is underway, with building of the structural frame nearing completion. The new complex abuts the existing theatre, which will be refurbished once the facilities are open at the end of stage one. Construction will take place over five stages to allow the existing theatres to remain operational throughout the 21-month project. The redevelopment will include seven operating theatres, Stage 1 and 2 recovery units, a central sterilising unit, and a new Day of Surgery Admission Centre.
Total project value: $23.4 million Target completion date: mid 2018
Calvary Bruce Private Hospital
Calvary’s new ‘hospital for the future’ will feature eight state-of- the-art operating theatres that will accommodate everything from day surgery procedures to complex surgery performed in digital operating suites. It will also offer completely private single rooms with hotel-like ensuites and finishes.
The Calvary Bruce Private Hospital will replace the existing private hospital. It will be a stand-alone facility that will initially offer 94 inpatient beds, 26 day- only beds and up to eight theatres. The building will have capacity to expand to 156 beds as Canberra’s northern suburbs grow. Currently located within Calvary Public Hospital (on levels three and six), the project includes extending the Hyson Green mental health unit to provide an extra eight beds, bringing the number of beds to 28.
Total project value: $73.8 million Target completion date: July 2017
Continuing the Mission of the Sisters of the Little Company of Mary 13 Growth, Innovation and Integration
Rehabilitation and Palliative Care Units
Calvary Riverina Hospital celebrated the opening of the Mary Potter Palliative Care Unit and St Joseph’s Rehabilitation Unit in September 2015. These facilities expand Calvary’s inpatient capacity and provide much needed rehabilitation programs and an improved palliative care setting. Calvary is now part of the Palliative Care Alliance, providing integrated inpatient services to public patients in the Riverina. The facilities include a fully equipped gymnasium, hydrotherapy pool, outdoor exercise area, kitchen and laundry for assisted daily living activities.
Total project value: $9.3 million Completion date: September 2015
Calvary’s Bruce Car Park Opens Two Months Ahead of Schedule
Calvary Public Hospital Bruce’s $16.87 million five-storey car park was opened by ACT Minister for Health Simon Corbell on 17 December 2015, two months ahead of schedule. Funded by ACT Health, the project involved constructing the 704-vehicle car park on the hospital campus for staff, patients and visitors, increasing available parking by 515 spaces.
Total project value: $16.87 million, funded by ACT Health Completion date: December 2015
14 St Luke’s Mental Health Facility Helping More People
“We are extremely proud of the service we offer in treating patients and getting them well again.” Grant Musgrave, CEO
Calvary has responded to community demand and increased the size of the mental health unit at Calvary St Luke’s Hospital in Launceston, Tasmania. Four more private rooms have been added to the unit, which was established three years ago. The nurses’ station has also been expanded and another therapy room has been added to allow for separate day and inpatient therapy programs. Total project value: $1.49 million Completion date: February 2016
When the mental health unit opened at participants are encouraged to look St Luke’s Hospital in Launceston, it soon beyond their circumstances and try became clear that many patients had to appreciate moments that bring joy, issues relating to grief and loss. rather than dwelling on grief and loss.
In response, the pastoral care team The program uses a variety of themes developed a weekly workshop on grief and discussion starters – including ‘How and loss as part of the inpatient therapy a penny made me feel like a millionaire’ program. Using an alternative approach – to assist participants to manage founded on a strengths-based model, the adversity and build resilience through team offers seven sessions that explore concepts such as the ‘Bank of Coping’. spirituality and resilience. Focusing on gratefulness instead of mindfulness,
Pastoral team carers Louie Venter and Edwin Vandervelde developed a new approach to help patients manage grief and loss
Continuing the Mission of the Sisters of the Little Company of Mary 15 Growth, Innovation and Integration
16 SERVING OUR COMMUNITIES
YOUNG CANCER PATIENT’S DREAM BECOMES A REALITY An eight-year-old girl being treated by the department of radiation oncology at Calvary Mater Newcastle received special treatment from the team of radiation therapists, nurses and reception staff. turn to the next page for full story.
Continuing the Mission of the Sisters of the Little Company of Mary 17 Growth, Innovation and Integration
Young Cancer Patient’s Fantasy Becomes Reality
AN EIGHT-YEAR-OLD GIRL BEING dressed up as the Frozen characters and wheeling her and her brother TREATED BY THE DEPARTMENT Elsa and Olaf, adorned the entrance to around in a big blue chariot before OF RADIATION ONCOLOGY AT the treatment room with mobiles and plunging them through the ‘ice’ into CALVARY MATER NEWCASTLE covered the door with a ‘sheet of ice’. the ‘cave’. Squeals of delight, laughter RECEIVED SPECIAL TREATMENT The treatment room looked like an ice and giggles could be heard throughout FROM THE TEAM OF RADIATION cave, with shining blue lights, mobiles the department. She guessed the real THERAPISTS, NURSES AND and balloons. Frozen confetti and a cake identities of Elsa and Olaf – which no-one RECEPTION STAFF. were also laid on for the exiting star of else could. the day. She was being treated on our newest The young patient and her family went linear accelerator, potentially a very Reception and nursing staff joined in, away with a beautiful memory, feeling scary procedure that had to be giving the young patient an ‘icy wand’ loved and cared for. repeated 33 times.
When staff members learned that she liked the animated fantasy film Frozen, a 33-day Frozen themed countdown poster was made for her and she listened to her Frozen music CD every day to help her forget why she was there.
The radiation therapists decided that she deserved a bigger-than-normal send- off on her last treatment day. The team
Emergency Change Agent
Associate Professor David Caldicott is “These substances are illegal, as they “Seizing these ‘teachable moments’ an emergency medicine specialist in should be. However, prohibiting drugs for intervention is in line with the long the Emergency Department at Calvary leaves us with this terribly dangerous Catholic tradition of providing help Public Hospital Bruce in the ACT. He paradigm: young people who use drugs without judgment to vulnerable people believes this always-busy and frequently frequently or occasionally are afraid to and persons in need. It also accords intimidating environment is a powerful admit that they do, or to seek assistance with the philosophies of medicine that setting for effecting behavioural change in the case of misadventure. clinicians commit to in the Hippocratic in people. Oath and the Declaration of Geneva. “We have to stress the message, “Our capacity to merely understand, Working both internationally and around particularly to younger people, that they let alone confront, these activities Australia, David has participated in must seek urgent assistance if anything is negligible unless we change our and observed “too many” episodes goes awry – either for themselves or approach to managing illicit drugs, and where Emergency Department staff their friends. Too often, people in distress underpinning that is Calvary and other have “laid it on the line to people about and danger delay seeking treatment, or services being available and accessible the immediate and ongoing health are left by their friends, because they as and when required.” consequences” of their behaviours. He fear assistance will create consequences has also seen too many unnecessary if they are found to have broken the law. deaths and other tragedies. “Getting young people into a clinical “At the moment, I am particularly setting, and treating them with respect concerned by the variety and and compassion, provides the most availability of novel illicit drugs across powerful situation for doctors, nurses our communities, and both the proven and expert counsellors to talk to people and potential dangers that these have about changing their behaviours, or to for frequent or even occasional users,” address underlying issues that influence he said. their behaviour. Dr David Caldicott
18 Mentor Alistair Carnegie with refugee Tuang Phai-Pi
From Little Things Big Things Grow
MYANMAR REFUGEE TUANG The couple were warmly welcomed Catherine Stubberfield, UNHCR’s PHAI-PI CELEBRATED HIS into the Canberra community and External Relations Officer in Canberra, GRADUATION FROM CALVARY’S their son Solomon was born last year said the program was a wonderful REFUGEE MENTORING PROGRAM at the Calvary Public Hospital Bruce. example of the contribution refugees IN CANBERRA IN JUNE 2016. “Australians are very polite and friendly,” can make and the impact that Tuang said, adding that he saw his individuals and communities can have The 12-week program gives refugees gardening as a way to give back to the by supporting them. the opportunity to gain professional hospital. experience in an Australian workplace “The Calvary Refugee Mentor Program and helps them settle into their new Alistair had never met a refugee before shows just how much refugees achieve community. he became a mentor. “They are so quick and how much we are all enriched in turn to learn things and it is just a joy to see when we welcome them,” she said. “It Calvary staff, from the gardening to the the expression on their face and help can seem like a small action, but it makes nursing departments, share their skills them out. I would have Tuang back a huge difference.” and expertise with program participants working with me tomorrow,” he said. and in turn increase their understanding Alistair, who has been mentoring Tuang’s love of gardening stems from of the refugee experience. refugees for six years, said he has his childhood on his family’s farm. “In been consistently inspired by their Burma, we had a small family farm. I Tuang worked a couple of days a week determination and work ethic. “Many went with my father from our home in in the garden of Calvary Public Hospital of these guys came from a farming the city and sometimes we stayed there Bruce under the guidance of gardener background. When they came to me, one or two weeks.” and mentor Alistair Carnegie. they just took off.” Thankful for the skills that Alistair taught “My favourite part of the program was Speaking at the graduation ceremony, him, Tuang said he hopes to find a job in learning how to cut and trim plants,” Karen, a mentor since 2008, said it had the industry. “Before, I didn’t know how said Tuang, who with his wife, Man, was been a very humbling experience. “What to plan a garden or trim plants. Alistair settled in Australia in 2013 by the United drew me to the program was my interest has taught me everything … and now I Nations High Commissioner for Refugees in culture, caring for others and the hope am looking for a gardening job.” (UNHCR). Tuang was also given free I could help in a small way,” she said. career counselling sessions to identify his skills and help him develop his resumé. “I know I can’t help all the refugees in the world … But I hope I’ve been able to help just a few in a small way.”
Continuing the Mission of the Sisters of the Little Company of Mary 19 Growth, Innovation and Integration
Students Challenge the Way We Think About Dying
“Two DVD’s documenting local school student experiences of palliative care challenge perceptions of death and dying. Students visited Calvary St John’s in Hobart and Calvary Health Care Bethlehem in Melbourne over a period of weeks to learn about end of life care. As one of the student participants says, coming to Calvary for end-of-life care is coming to “a place where people care about living life to its fullest”.
Students from Sacred Heart Girl’s College, Oakleigh, Victoria participated in a CALVARY ST JOHN’S HOSPITAL, pilot program that helps communities talk about death and dying, loss and grief HOBART so that those living with a terminal disease can be better supported. Exploring Death, Dying and Palliative Care, a 13-minute educational DVD, documents a six-week interactive CALVARY HEALTH CARE students involved. Students reported program between Calvary’s hospitals and BETHLEHEM, CAULFIELD, that the experience was transformative, senior Vocational Education and Training VICTORIA with nearly all of them saying they felt (VET) nursing school students from Calvary Health Care Bethlehem, a health more self-confident and open-minded St Mary’s College and Guilford Young service that specialises in end of life care, afterwards. College in Tasmania. has launched the DVD as an educational tool for schools and community groups. Students also reported having a deeper Conducted on site at Calvary St John’s understanding of death and palliative Hospital in Hobart, the program helps The DVD raises awareness about the care and a decreased fear of death, as students learn about death, dying and issues that arise at the end of life. It helps well as a heightened appreciation of life. palliative care from a range of experts, communities talk about death and dying, The La Trobe University evaluation found including the patients themselves. loss and grief so that those living with a that the response of other students who terminal disease can be better supported. saw the DVD was almost as profound as The DVD was launched in June at the the response of those who participated Nagle Centre, St Mary’s College, in The DVD is the result of a 2015 health in the filming. Hobart. The Hon. Michael Ferguson, promotion project between Calvary the Tasmanian Minister for Health, said, Health Care Bethlehem and Sacred Heart The school students made some “This program is uniquely engaging in Girl’s College, Oakleigh, Victoria. It was important observations. One student that, through the eyes of the students, funded by the Victorian Department of reflected on the relevance of the project we learn how we may improve Health and features testimonials from because “we are all going to go through community understanding of people patients at the end of life and insights it one day”. who are approaching and reaching the from students. end of life.” Another said, “Though death is The Hon. John Watkins AM, Chair of Little something that is unknown and One patient, Virginia de Groot, Company of Mary Health Care, said, “This mysterious, it is not morbid and generously shared with students the project exemplifies the continuation of depressing. It is a happy and optimistic challenges of having a terminal illness our founder, Mary Potter, who had a very environment.” and talking about it with her family. For specific and particular focus on providing many students, this was a very moving exceptional and dignified palliative care “We have all these campaigns for cancer and emotional experience. “I didn’t to people in the community.” and for all these range of illnesses, but consider that some people find it hard to we don’t have anything for death,” talk about it and come to terms with it, La Trobe University’s evaluation of another student said. “We all end up so that was, yeah, quite emotional,” said the project found that it had had a dying and there is just not enough one student. profoundly positive impact on the people talking about it.”
20 Father Kerry Moves Into Semi-Retirement at Calvary Ryde
AFTER 55 YEARS AS A PRIEST, burdensome in the end”. Father Kerry particularly impressed by the dedication WORKING IN PARISHES IN THE was born in Haberfield, Sydney, and grew of these volunteers. “I have been ARCHDIOCESE OF SYDNEY, up in nearby Gladesville. He entered a admiring the volunteers that come and MONSIGNOR KERRY BAYADA HAS minor seminary in 1948 and was ordained help out … especially their faith and their RETIRED FROM ACTIVE PARISH in 1960. His first appointment was to the commitment,” he said. “They are very MINISTRY. HE HAS CHOSEN parish of Earlwood, Sydney, followed by dedicated people. I’m very, very touched TO RESIDE AT CALVARY RYDE a short time at Belmont, Lake Macquarie. by that. I’m very impressed at how they RETIREMENT COMMUNITY AND In the 1960s, he was sent to Darlinghurst, give their time.” ACCEPTED A ROLE AS CHAPLAIN in inner-city Sydney. It was “a real eye FOR THE COMMUNITY, WHERE HE opener”, he said. “I got a fair view of For Father Kerry, the location is also OFFERS SPIRITUAL CARE TO THE life from beginning to end and the very handy. Every Monday night, he is RESIDENTS AND THEIR FAMILIES. alternative style of the people who lived able to continue his long tradition of there. It took me weeks before I could participating in the family dinner at his At 80 years young, Father Kerry (as he sleep through the noise. I was exposed brother’s house nearby. “I’m the eldest is affectionately known) is enjoying his to things that I never thought I would be of nine. One brother has 13 children, and semi-retirement at Calvary Ryde, where exposed to. I learnt quite a few lessons.” there are over 35 nieces and nephews, he has been warmly welcomed by staff, and as many great-nieces and nephews.” volunteers and residents. He described After a number of years in Darlinghurst, his new surroundings as “a very happy Father Kerry was appointed Vocations community … They are very open and Director for the Archdiocese of Sydney, very keen to make you part of the a role he held for 17 years. He helped community”. young people discern whether the priesthood and religious life were for In his spiritual role at Calvary Ryde, them, helping hundreds of young men Father Kerry celebrates mass weekly into the seminary. It was a role he found and gives communion to the residents extremely rewarding. “I admire a lot on Thursdays, whether it is in the onsite of them. A few of them have become chapel or at the bedsides of residents bishops. It was a privilege to be part of who are unable to attend. “I try to make their life,” he said. myself available … I pop around and see people and they are also free to come Father Kerry enjoys the slower pace and see me at any time that they wish,” of life in his villa at Calvary Ryde. He he said. He also officiates at christenings, participates in social activities and enjoys marriages and funerals for friends, family some gardening. “I have a little bit of a members and ex-parishioners. garden here. I’ve brought some orchids and a few other plants – hydrangeas and For the past 30 years, Father Kerry petunias – to get a bit of colour around served as the parish priest in Our Lady the place.” of Fatima parish, Caringbah. But as his 80th birthday approached, he decided The community at Calvary Ryde Monsignor Kerry Bayada, Calvary it was time to move as he “was finding includes devoted volunteers who assist Ryde Retirement Community resident the responsibility of a parish quite the residents. Father Kerry has been
Continuing the Mission of the Sisters of the Little Company of Mary 21 Growth, Innovation and Integration
Married for 55 Years and Still in Love
After 55 years of marriage, Joan and Joe’s dedication and care for one another is still growing. Joan said the secret to a long marriage was “give and take, you can’t have it all one way”.
These days, Joan and Joe, aged 87 and 90, live at Calvary St Paul’s Retirement Community on the banks of the Manning River in Cundletown, north of Taree. Since meeting in 1960, this couple have enjoyed a loving and caring relationship. They still regularly exchange cheeky banter and laugh at each other’s jokes.
When asked how they maintain their strong relationship, Joan said, “We seem so much alike, we like home life and he’s so kind”. Joe added, “She looks after me”.
To Joe and Joan the union of marriage means everything. “It just builds and builds until it gets to the stage you just seem to be one. You seem to think the same, as one,” Joan said.
“The secret is just to love each other and give and take. Nothing is perfect. You can’t have it all one way. And that’s where I think sometimes there’s a mistake – young people want their own way on everything.”
“THE SECRET IS JUST TO LOVE EACH OTHER AND GIVE AND TAKE. NOTHING IS PERFECT.
CALVARY RETIREMENT COMMUNITIES ALLOW COUPLES TO CONTINUE TO GROW TOGETHER WITHIN OUR SAFE AND SUPPORTIVE SURROUNDINGS.
22 FUNDRAISING
MASTER CHEFS RAISE $10,000 FOR RIVERINA PALLIATIVE CARE The Mater Auxiliary proudly present their 2015-16 fundraising cheque ALLIANCE
My Kitchen Rules (MKR) celebrity chefs Martino Convertino and Luciano Ippoliti Calvary Mater Auxiliary served up joyful energy when visiting to cook frittata for patients at Calvary Another Bumper Year Riverina Hospital’s Palliative Care and Rehabilitation Unit. The chefs asked to visit the unit after donating a dinner that AFTER FUNDRAISING TIRELESSLY THROUGHOUT THE YEAR, THE raised $10,000 for the Riverina Palliative EXTRAORDINARY GROUP AT THE CALVARY MATER NEWCASTLE Care Enhancement Council. Our grateful AUXILIARY ONCE AGAIN ASTOUNDED EVERYONE WITH ITS thanks go to Martino and Luciano, and to SIGNIFICANT DONATION, THIS TIME TOTALLING $372,057.47. Coles Glenfield for its generous donation of food and Harris Scarf for its stunning Equipment bought with the funds included a new stem cell freezer for the range of cooking utensils. hospital’s Haematology Unit, which cost more than $128,000, five diversional therapy trolleys, vital signs monitors, a blood pressure machine, two electric pressure chairs, equipment for the occupational therapy department’s oncology loan pool and wigs for the Wig Service.
Greg Flint, Calvary Mater Newcastle Chief Executive Officer, said, “The loyalty and dedication of our Auxiliary members is inspiring and we are very grateful for the support they have provided to both patients and staff over the past year.”
The Auxiliary is a group of 30 dedicated volunteers, both men and women, ranging in age from 60 to 98. They raise funds to buy oncology equipment and items needed for the care and comfort of patients at Calvary Mater Newcastle.
Sadly, many Auxiliary members have endured their own cancer journey, while others have lost loved ones to this disease. Members of the group offer each other friendship and support, while cheerfully fundraising for a cause close to their hearts.
Elaine Wellard, Auxiliary President, said, “We volunteer to give back to the community. The Auxiliary comprises a great group of people who are passionate about making a difference in people’s lives. It is an honour to do what we do and we are very grateful for the huge amount of support we receive from the community to help us raise vital funds for the hospital every year.” L-R My Kitchen Rules chefs Luciano Ippoliti and Martino The Auxiliary is well known for its bowling days, coach trips, fashion parades, Convertino celebration lunches, craft goods, baking and its ‘famous’ lolly tables at the hospital. It has wide support in the community, which continues to donate to the Auxiliary for the benefit of the hospital and its patients.
Continuing the Mission of the Sisters of the Little Company of Mary 23 Growth, Innovation and Integration VOLUNTEERS
Calvary is blessed to have more than 1,000 dedicated volunteers, whose every effort is a valuable contribution to improving the health and wellbeing of others. Here are some of their stories.
Siblings Volunteer at Calvary Wakefield Hospital
SIBLINGS THALIA AND into a patient’s room with the goal of wouldn’t normally meet, and it gives ELIAS HAVE BOTH BEGUN alleviating their loneliness and putting you a sense of purpose and fulfilment. VOLUNTEERING AT CALVARY a smile on their faces, and achieving Finally, volunteering is a great way to WAKEFIELD HOSPITAL (CWH) IN that goal, is something that gives us joy reduce stress and boost self-confidence ADELAIDE – ELIAS IN PATIENT and makes it all worthwhile. Being in a and self-esteem. To sum it up, by SERVICES AND THALIA IN hospital can be a daunting experience, volunteering you’re not only helping WARD SUPPORT. WE ASKED so having a role that ensures the others, but you’re also helping yourself. THEM A FEW QUESTIONS patients feel comfortable and valued ABOUT THEMSELVES AND THEIR gives us a sense of purpose beyond WHAT DO YOU HOPE TO ATTITUDES TO VOLUNTEERING. that which is provided by studying and ACCOMPLISH IN THE NEXT FIVE exams. Moreover, interacting with the YEARS? WHAT INTERESTED YOU ABOUT lovely and amazing group of people Thalia: Hopefully I will still be VOLUNTEERING WITH CALVARY working at CWH, from the nurses to volunteering at CWH while also finishing WAKEFIELD HOSPITAL? housekeeping, makes volunteering at up medical school and starting my The notion of volunteering occurred CWH an experience we look forward to internship. I also want to volunteer in to us while studying at university, as a every week. other organisations, such as Foodbank means to change things up from the SA, Cancer Council SA and Red Cross, monotonous hours of our noses in WOULD YOU RECOMMEND to further expand my experiences and books, to contribute to the wonderful VOLUNTEERING TO YOUR contributions. As the preacher Max community of Adelaide and have the FRIENDS AND, IF SO, WHY? Lucado said, ‘No-one can do everything, chance to meet different people from We would absolutely recommend but everyone can do something’ and I diverse backgrounds. volunteering to anyone and everyone. want to do a lot of things. Volunteering is a chance to be a part of WHAT DO YOU ENJOY ABOUT something bigger than yourself and to Elias: If all goes well, I will be starting VOLUNTEERING AT CWH? use your time to do some good in this my career as a physiotherapist in sports By volunteering we are donating our world. It is a chance to have a positive medicine. I would also like to continue to time, but having the opportunity to impact on someone else’s life, regardless be a part of the CWH family and perhaps meet people from different walks of of the size of your actions, and to gain expand my volunteering experiences life and listen to their stories every a whole new perspective on life. It is further, as I want to give back as much as shift is a privilege that well exceeds an opportunity to meet great people I can while I am able to. the value of our given time. Walking from different backgrounds who you
24 Adam Yurka
ADAM VOLUNTEERED AT CALVARY HEALTH CARE KOGARAH IN SYDNEY. HE RECENTLY WROTE TO HIS VOLUNTEER COORDINATOR TO Calvary Public Hospital Bruce volunteers Daphne and her husband Chris SHARE HIS EXPERIENCES.
“I would like to say a massive thank an office-holder, which in turn led to me you for taking me on board in 2013 and ‘It Takes Two’ becoming the president for three years having me up until the end of 2015. until standing down this year. What a Volunteering at Calvary has taught me WHEN DAPHNE ASHLEY privilege that was. I established some more about myself than I could have RETIRED IN 2008, SHE LEFT marvellous relationships with clinical, ever imagined. It has helped me to THE AUSTRALIAN TAX OFFICE executive and administrative staff and cherish the simple everyday things I had ON A FRIDAY AFTERNOON volunteers from across Calvary. taken for granted, such as walking and WITH THE INTENTION talking, along with developing a strong OF, AT SOME POINT, “This enabled us to talk with the people sense of community involvement. EXPLORING VOLUNTEERING delivering care to find out where our OPPORTUNITIES AT CALVARY assistance was most needed and to Calvary has also showed me that it’s the PUBLIC HOSPITAL BRUCE. help formulate fundraising programs little things that can make the biggest to provide those areas with items and difference to a patient’s happiness or A chance encounter with Norma equipment that will enhance the patient wellbeing, from non-verbal gestures to Sloane (a long-time Calvary Auxiliary experience. simply listening to what they have to member) at Mass on the following say, something that no amount of books Sunday quickly led to Daphne getting “Over the past few years, the Auxiliary could have ever taught me. I know that I involved. has supported Calvary with equipment will be able to use the core values from for the Calvary Birth Centre, a highly my time at Calvary as the foundation for Daphne said, “The idea of doing advanced cancer probe, humidicribs for my own life’s journey as I now start my something at Calvary was in my mind. the maternity unit, a theatre ultrasound Doctor of Dental Medicine degree at the I mentioned this to Norma, who told machine, a gastroscope, and lifting and University of Sydney. Once again, thank me there was an Auxiliary meeting mobility equipment. you for the opportunity that has, and two days later and I should come will continue, to shape the person that I along.’ “Chris and I have also enjoyed an am today.” enriched social and friendship network “So I did, with my intention being to through the Auxiliary. Quite recently, my assist with flowers, the lollies cart or ageing mum fell ill and passed away, and possibly the patients’ book service. It the support of my Auxiliary colleagues soon became obvious that these were was a great strength, and really important roles but there was also important to me during that time. a great deal more to the Auxiliary, “Ironically, Chris has replaced me especially around fundraising as President, which has allowed me activities and working with Calvary to to devote more time and energy to assist the improvement of services in the ‘routine’ Auxiliary activities and a range of areas. fundraising events.
“I was very lucky that my husband “My advice to people now is to Chris shared my desire to be involved, so he started coming along and soon look at volunteering opportunities also joined the Auxiliary. In retrospect, to discover the real joy of it was wonderful that at our time of giving. Don’t leave it too late – life, we found something new that we organisations like the Calvary were both enthusiastic and ultimately Auxiliary desperately want quite passionate about. younger people involved and Adam Yurka(at right), volunteer at Calvary Health Care Kogarah, spent “After joining the Auxiliary, the through volunteering you can much of his time catching up with opportunity arose to nominate to be really make a difference.” patients.
Continuing the Mission of the Sisters of the Little Company of Mary 25 Growth, Innovation and Integration
3,000 Gestures and Counting
OVER THE PAST FIVE YEARS, The hearts bring comfort to patients at house three little hearts for her three VOLUNTEER JOAN NEAVE HAS the end of their life in a number of ways granddaughters; a father leaving a heart BEEN WORKING OUT OF HER and have been sent all over the world. and a message for his unborn child. LOUNGE ROOM IN MELBOURNE, They are used by pastoral carers during One family from mainland China whose CREATING NEARLY 3,000 reflective practice with patients and in father had died while being cared for by VELVET HEARTS TO PROVIDE the education sessions they conduct with the health service requested hearts for COMFORT TO PALLIATIVE CARE external providers. Bethlehem doctors absent family members in China. Thanks PATIENTS AND THEIR FAMILIES often carry them on their rounds and to the work of a dedicated Bethlehem AT CALVARY HEALTH CARE children are encouraged to put a heart in volunteer, the family was able to post a BETHLEHEM. their pocket so it is always close. dozen hearts to comfort grieving family members half a world away. The little hearts fit into the palm of a A little boy whose grandfather was dying hand or a child’s pocket and come in at Bethlehem painted a picture of his Though she is surrounded by hearts all a huge range of colours. Each family whole family and each of the coloured year round, Joan said she doesn’t feel member is invited to choose a colour hearts they had chosen. The boy placed like the hearts are hers. “These hearts that resonates with them. The hearts himself between his grandfather and already belong to the family they are serve as a small but potent symbol of the grandmother in the picture, but had destined for,” she said. “I am just their importance of their loved family member. trouble squeezing in his aunties. When it maker.” was suggested that he use another sheet Every month or so, Joan delivers more of paper the boy refused. “We all have to than 100 of the hearts to Bethlehem be together,” he said. pastoral carer Sue Loughnan. Over Joan Neave a coffee, Joan hears from Sue about Stories like this proliferate throughout the work of the pastoral care and the health service: a mother using a heart bereavement teams and the lives that to reconcile with her son; a grandmother have been touched since her last visit. finding solace in the bags she made to
When it was suggested that the little boy use another piece of paper to fit in his aunties and uncles he refused. “We all have to be together” he said.
26 The Story of Your Life: A Biography Program for End of Life
End of life and dying are topics we often The first group of volunteer biographers one-hour sessions over 10 weeks. avoid talking about in our society. At graduated in July 2008 after eight days The biographer then transcribes the Calvary North Adelaide Hospital, a small of training over eight weeks. Anthea recording, and goes over it with the group of volunteers are offering their and Louise also found a sponsor, HPS (a patient at the next session. This allows services to palliative care patients so that pharmacy service provider), which gave the patient to edit their own story. those who are nearing the end of their support, including computers, printers Photos can also be included. life have a chance to tell their story. and digital recording devices. “The biographer sits down informally This unique biography program is ONE OF THE MAIN AIMS OF THE with the patient, either in the hospital, the first of its kind in South Australia, BIOGRAPHY SERVICE IS TO GIVE hospice or in their home,” said Christine. and is offered to patients through the PATIENTS A SENSE THAT THEIR “It’s just like sitting down with a friend Mary Potter Hospice, Calvary’s cancer LIFE HAS HAD MEANING. to have a chat, the only difference being services and Central Adelaide Palliative that the recording device is on. It’s not Care Service. “Biography enables patients to reflect on an interview technique the biographer their lives, reminding them of what they is using – it’s a listening technique. The The program started in 2007, when have done and that their lives have been biographer is just the conduit to help Louise Finnane and Anthea Heal meaningful,” said Anthea. “It is what the patient get what they want to say heard about a biography program in happens to the patients through the on the page. Melbourne. Louise, who had been the telling of the story that makes biography chaplain at Calvary North Adelaide a valuable process.” Production of the “We’re not looking for a perfect Hospital for a number of years, was printed and bound story is secondary to document. We’re looking to hear the working with Anthea on the art therapy the therapeutic benefit. person’s voice on the page. They edit program at the hospital. their own story, which gives them Christine Mallett now coordinates the confidence, because they are in control. They heard journalist Kerry O’Brien program with Louise. “The confidential Nothing goes on the page without their interview a Melbourne woman who went one on one service focuses on the permission.” to New Zealand to learn about a program therapeutic value to a patient. We offer for palliative care patients. They wanted the patient the chance to review their When the process is finished, the patient to find out more, to add ‘narrative life with a trained biographer, who is receives two bound copies plus a CD or therapy’ to the art therapy program at simply there to hear their story,” Christine USB stick containing their story. More the hospital. said. “There are no questions asked, no than 400 referrals have been made since direction given. It’s simply about what the program began nine years ago. With the support of Calvary’s Sister Mary they want to say at that time – about Glowrey, the pair went to Melbourne for a their life, their family, their thoughts, their For more information on the Calvary one-day seminar to learn how to run the work, their feelings.” biography program, please email SA- biography program, which they adapted [email protected] or call for use at Calvary. The biographer records the story of (08) 8239 9556 to leave a message. a patient they meet during up to six With thanks to MedicSA
Louise Finnane helped establish the biography program at Adelaide’s Mary Potter Hospice in 2007
Continuing the Mission of the Sisters of the Little Company of Mary 27 Growth, Innovation and Integration COMMUNITY CARE
Delivering 24-Hour Care in the Community
Support worker Vicki has been part of I had a discussion with my family to the Calvary community for five years. “I see if we could manage and, with their was originally a secretary for a chartered support, I accepted.” accountant,” Vicki said. “But after becoming a mother of two boys – one of Vicki still cares for this client today. She whom was diagnosed with autism when said, “Twenty-four-hour care takes caring he was three – I really wanted to do to the next level – you become part of something to help people. the extended family – and it comes with more complex tasks and responsibility. “It was through caring for my son, and This has opened the door to a lot of A STORY OF ENABLEMENT AND attending to his needs, that I really training and upskilling opportunities for EMPOWERMENT – FIFTEEN developed a passion for helping people. me. I also get experience liaising with YEARS TOGETHER I found it very rewarding, and I could GPs, specialists and case managers.” Calvary Community Care support worker see that I really made a difference.” Diane first met Sam when he was just Vicki found her calling in Calvary While being organised is vital, Vicki said three years old. Sam, who has Down Community Care and has never there were many benefits to delivering Syndrome, is now 18 and able to support looked back. live-in 24-hour care. “Firstly, there is the himself, but Diane was part of his life rewarding feeling you get from caring for 15 years. She said she considers it “a When Vicki was first approached about for someone in this way. You really make privilege to have been involved in this providing 24-hour care, she thought it a difference to them and their family, young man’s journey to independence”. was impossible because of her family and there is so much appreciation. It’s commitments. She helped out by a unique, special and very personal Initially Diane’s support gave Sam’s mum covering part of the shift – between arrangement. I really enjoy the ‘quality’ and dad time to undertake activities with 11am and 4:30pm – until a full-time time I can spend with the client in their other children. However it grew into replacement was found. between tasks and appointments. I can a service that educated and mentored give them a meaningful structure to their Sam to access and interact with the local “I thoroughly enjoyed caring for this day. I find that 24-hour care gives me a community in a safe manner. The family client, and when a replacement was break from my usual daily routine and consider Dianne a pseudo grandmother found, I really missed going,” said Vicki. parent duties, which is nice, and I really to Sam. “When the opportunity came up to work look forward to going each week.” with this client again on a 24-hour basis, “I have been with Sam through day care, kinder and school, right through to his graduation. I was even lucky enough Calvary Community Care support worker Vicki to attend Sam’s debutante ball, which would have to be one of my highlights. Sam was so excited and had a lovely partner, Chloe. It was a real pleasure to watch them together.
“The last 15 years with Sam have included some of the most memorable and rewarding times in my life,” said Diane. “I have never considered this work, but rather a great way to grow into a caring person and become aware of special needs.”
28 L-R Cooking for Wellness community care clients John Carroll, Cameron Holland and Marshall Neal
Calvary, COTA and Community West explore ‘Cooking for Wellness’
THE COOKING FOR WELLNESS Developed by Calvary Community Care Together with a group of clients and PROJECT AIMS TO MAKE and funded through COTA (Council employees from the Hunter region, COOKING AT HOME EASIER, on the Ageing) and CommunityWest’s Calvary Community Care has trialled a HEALTHIER AND MORE Step Forward - Together™ initiative, number of different meal options in the APPEALING TO OLDER the project has been as much about home. PEOPLE, INCLUDING THOSE the process of co-production (working FROM CULTURALLY DIVERSE collaboratively with clients) as the Participants have cooked and baked at BACKGROUNDS. outcomes. Judith Henriksen, Manager home to identify which recipe methods, of Practice and Innovation at Calvary ingredients and preparation times were Community Care, said, “This project most suitable and appealing for older has helped break down some of the people living independently at home. traditional barriers that exist between Recipes were selected based on factors providers and clients. One of the biggest including cultural diversity, simplicity and challenges we faced was reassuring number of ingredients. They were then clients that their input was valuable and analysed by a nutritionist to verify their needed for the success of the project.” suitability and nutritional value.
The project has engaged clients and The resources developed by the project employees to explore ways to improve are being digitised for distribution via a the nutritional status of older people, downloadable mobile app. identify client needs for culturally appropriate meals and provide practical assistance for direct care staff, clients and carers on how to prepare nutritious meals.
Continuing the Mission of the Sisters of the Little Company of Mary 29 Growth,Making a Innovation Difference and Integration
30 EXCELLENCE IN CARE
L-R REGISTERED NURSE CHARLES AND MEDICAL OFFICER VINAY AT CALVARY PUBLIC HOSPITAL BRUCE, ACT
Continuing the Mission of the Sisters of the Little Company of Mary 31 Growth,Making a Innovation Difference and Integration
HOW CLEAN ARE OUR HANDS?
HAND HYGIENE
81% 70%
Calvary 2016 Industry Performance benchmark
HOW ROBUST ARE OUR INFECTION CONTROLS? PATIENT FALLS
STAPH AUREUS BACTEREMIA PATIENT FALLS
2.94/ 0.13/ 0. 8 7/ 3.5/ 1,000 OBD 1,000 OBD 10,000 OBD 10,000 OBD Calvary 2016 Industry Calvary 2016 Industry Performance benchmark Performance benchmark
MEDICATION ERRORS REQUIRING INTERVENTION 2013 SNAPSHOT OF PATIENT SATISFACTION
MEDICATION ERRORS PATIENT SATISFACTION
2.56/ <5.0/ 83% 84% 1,000 OBD 1,000 OBD
Calvary 2016 Industry Calvary 2013 Industry Performance benchmark Performance benchmark
CALVARY ACCREDITATION
HOSPITALS AGED CARE COMMUNITY CARE
6ACHS x 3 years ACSAA ISO 9001 x 3 years x 3 years 9 ISO 9001 x 3 years
OBD: Occupied Bed Days ACHS: Australian Council Healthcare Standards ACSAA: Aged Care Standards & Accreditations Agency
32 High Reliability Care PHASING IN ELECTRONIC MEDICAL RECORDS
Reliability, Quality and Safety Our clinical staff work in increasingly complex and challenging environments. We believe that high reliability We have worked hard to recognise, As part of our commitment to them, we in health care means providing monitor and address inexplicable have introduced initiatives that support consistently high-quality, safe care and unwanted variability in the them and enable them to be the very for every patient, every time. We care we deliver. As a result of best they can be – to continuously have an excellent record, and we our ongoing negotiations and improve clinical outcomes and improve are committed to seeking out and relationships with health funders patient, resident and client experiences. optimising every opportunity to and regulators, we have developed improve the experiences and clinical and implemented organisation-wide We have introduced the electronic outcomes of our clients, patients clinician-led approaches to preventing clinical record system Vitro across our and residents. complications and reviewing them 10 private hospitals in the first phase whenever they occur. towards implementing full electronic Over the past year, we have initiated medical records. Vitro provides enhanced or delivered a range of projects that Over the past year, we have reduced decision-support tools at the bedside, have reinforced and strengthened our the number of falls, hospital-acquired supports integrated care models that strong foundation in clinical safety infections and medication errors. put patients at the centre of care, and and quality. Most importantly, we have ensured detects and prevents avoidable errors. We have engaged our leaders that our patients, residents and in strengthening our shared clients, and their families and the The introduction of Vitro demonstrates commitment to zero-harm goals, wider communities we serve, are able our investment in innovation to support establishing a positive safety culture, to work with us to develop solutions, our clinicians to deliver real change in and instituting a robust process understand emerging problems and clinical practice. improvement culture. provide support.
PATIENT SAFETY & QUALITY INDICATORS
CALVARY 2016 INDUSTRY PERFORMANCE BENCHMARK
Hand Hygiene# 81%* 70%
Staph Aureus 0.13/10,000 OBD 0.87/10,000
Bacteremia^ OBD
Patient Falls (all)^ 2.94/1,000 OBD 3.5/1,000 OBD
Medication errors^ 2.56/1,000 OBD 5.0/1000 OBD
Patient Satisfaction* 83% 84%
Accreditation All Calvary services are fully accredited
^ Data reported through Calvary Incident Management System * Data reported from independent patient survey results 2013 # Data collected by observational audit
Continuing the Mission of the Sisters of the Little Company of Mary 33 Growth, Innovation and Integration
Calvary Star Integrating Care for Those Awards Who Need It Most
Since 2012, Calvary has worked the end of their life, their clinicians and to establish regional alliances that carers, and others they may authorise build strong and innovative working to view and contribute to their clinical relationships with local health, aged and handover record. MyNetCare helps social care providers in the communities those involved in the care to coordinate we serve. Caring for people in their last service providers and ensure good year of life is a responsibility shared communication and comprehensive among health professionals from many clinical handover. It also encourages services, as well as families and members patients to talk about and document of the wider community. Ensuring their wishes and to share them with their seamless care and good communication care team. This helps clinicians to more between all parties can be challenging. closely align treatment choices with the The Hunter Alliance – a partnership person’s expressed needs and goals of between Hunter New England Local care as they approach the end of life. L-R 2015-16 STAR Awards winners Allison Health District, Hunter New England Campbell, Director of Clinical Services and Central Coast Primary Health Network Over recent months, the MyNetCare Grant Musgrave, CEO, of Calvary St Vincent’s and Hunter Primary Care – won financial project team has been conducting and St Luke’s Hospitals in Launceston, support from the NSW Planning and awareness and education sessions with Tasmania; with Ann Young, National Manager Innovation Fund to develop an innovative consumers and clinicians from a wide Clinical Safety and Quality. approach to overcome these challenges. range of acute, community, specialist It’s called the Care in the Last Year of Life palliative care and residential aged Workstream. services in the Newcastle region. Calvary’s STAR Awards show our dedication to improving clinical At the heart of this pilot project is The MyNetCare pilot program was safety for our patients, residents and MyNetCare, a web-based clinical launched in October 2016. clients. The awards also celebrate handover tool for coordinating the care staff members who make a significant of people in the last year of life. The contribution to improving our clinical tool aims to improve communication safety performance, particularly relating between people who are approaching to reducing falls.
WINNERS AWARD – CALVARY CENTRAL DISTRICTS HOSPITAL A major drive to prevent falls at Calvary Central Districts Hospital in South Australia succeeded in reducing the number of falls to below the target of 3.08 falls per 1,000 occupied bed days (OBD), with a rate of 2.31 OBDs for 2015–16.
Strategies included asking volunteers to give non-clinical assistance and sharing responsibility for preventing falls among the elderly and confused to all people around the patient, not just the allocated nurse.
ACHIEVEMENT AWARD - CALVARY ST VINCENT’S AND ST LUKE’S HOSPITALS The St Vincent’s and St Luke’s hospitals in Launceston achieved an almost 50 per cent reduction in falls. The hospitals recorded 1.32 falls per 1,000 OBDs against a target of 1.2 for 2015–16.
34 Recognising Excellence In Care
DR MAUREEN MCCLUSKEY, OAM PROFESSOR JAMES DENHAM, OAM DEIRDRE TUCK, OAM
Dr Maureen McCluskey, a general Professor James Denham, a Senior Deirdre Tuck, Hospital Coordinator and practitioner at the Calvary Haydon Staff Specialist with the Department of oncology nurse at Calvary St John’s in Retirement Community in Canberra, Radiation Oncology at Calvary Mater Hobart, was awarded a Medal of the was awarded a Medal of the Order of Newcastle, was awarded a Medal of Order of Australia for her contribution Australia for service to medicine and to the Order of Australia for his service to to medical research organisations and to aged care. medicine and to medical research. oncology nursing. Deirdre, a specialist in oncology and palliative care, Dr McCluskey, who has been in practice Known to his colleagues as Jim, co-managed the hospital’s Gibson Unit for 41 years, has run her practice from Professor Denham has worked at the for many years and is the President of the retirement community for the past Calvary Mater Newcastle hospital since the David Collins Leukaemia Foundation. four years. 1987. Since 1992, he has been Conjoint Calvary is very proud of Deirdre and Professor, School of Medicine and Public grateful for her ongoing contribution to She has had a particular interest in Health, at the University of Newcastle, Hobart’s community of care. aged care for 20 years. She served as where he established a degree course a member of the ACT Government’s in therapeutic radiography. He is pilot study into respite care in early also a founding member of the Trans dementia in 2004–05. She also wrote Tasman Radiation Oncology Group, and published An ABC of Residential which was formed in 1989. In 2005, Aged Care in 2012. She was a member of Professor Denham advocated to improve the Medication Advisory Committee at awareness of prostate cancer and to Bupa Aranda in 2004–14; a member of promote its earlier diagnosis and more the Care and Ethics Committee and the effective treatment. In 2006, he was a Medical Advisory Committee Ginninderra recipient of the HMRI Sparke-Helmore Gardens Nursing Home (now Bill Award for Research Excellence. In McKenzie Gardens) from 2004–09; and 2013, he received a NSW Government has been a member of the Medication Community Service Award. Advisory Committee at Calvary from 2008–16. Professor Denham has received more than $10 million in competitive research funding and more than $7 million in industry funding. He has also published more than 190 papers in peer reviewed journals and presented published works at 58 conferences, both nationally and internationally. Hannah Sayers of ACT Bruce Public Hospital was awarded ACT Midwife of the Year by ACT Health
Continuing the Mission of the Sisters of the Little Company of Mary 35 Growth, Innovation and Integration
Education Sessions PROGRESSIVE NEUROLOGICAL DISEASE Around 100 people attended two workshops run by the Statewide Progressive Neurological Disease Service at Calvary Health Care Dr Susan Mahers, Director of Neurology, Calvary Health Care Bethlehem in FY15–16. The service is Bethlehem public hospital designed to improve the quality of life of those living with a progressive neurological disease (PND). The service staff in the service began offering eye gaze–controlled computer-based is funded by the Victorian Government, community capacity building workshops communication systems. but it frequently provides education in September 2014. and phone advice to clinicians and Participants this year said they valued services throughout Australia and, These full-day workshops offer the small interactive sessions, which occasionally, beyond. Through our attendees an opportunity to interact allowed time to focus on specific issues service, we seek to foster collaborative and exchange ideas about the complex with specialist clinicians. The focus on partnerships between health management of people living with quality of life and the use of videos and professionals and increase awareness a PND. The workshops incorporate testimonials from real patients enhanced of the issues faced by individuals living multidisciplinary presentations from learning, giving insights into the with PND and their families. allied health, nursing and medical staff experiences of patients and their families. on clinical management approaches Feedback from participants showed that Over the years, many community and interventions. Participants are these workshops were very well received. clinicians have asked to visit the service given the opportunity to attend a range Some suggested offering more targeted to learn about the strategies and of interactive sessions, where they sessions, which led to the development interventions that can assist people can ask questions and trial a broad of a post-conference workshop, run living with a PND. In response to an range of equipment, including hoists, adjacent to the National Motor Neurone increasing number of such requests, wheelchairs, neck support collars and Disease Conference in September 2016.
Excellence in Pastoral Care Award Catholic Health Australia (CHA) has of what Mary has achieved and her “We need to be confident to enter the honoured Calvary Mater Newcastle’s leadership not only at Calvary but also in lives of those who enter our facilities Pastoral Care Manager, Mary Ringstad, the Catholic sector. – we need to open our hearts and our with its Award for Excellence in Pastoral minds.” Care 2015. “Mary’s capacity to be immersed in the full breadth of our community’s Mary Ringstad Mary was presented with the award at life, in the things that matter to our the Catholic Health Australia Awards at people, is inspirational and moving. Parliament House, Canberra, in August. Her insight that our hospitals and aged The award recognised Mary’s 17 years care facilities are full of people carrying of dedicated service, during which she heavy emotional loads is a poignant has ensured that spirituality remains a reminder of the potential for cognitive cornerstone of the provision of Catholic and emotional overload. We need to health care. look after one another.”
Widely recognised as an outstanding When addressing delegates at the provider of sensitive and compassionate Catholic Health Australia annual pastoral and spiritual care, Mary is conference, Mary spoke of the vital role valued not only by staff and patients pastoral care plays in both the physical at Calvary Mater Newcastle, but by the and spiritual wellbeing of patients. greater Newcastle and Hunter region communities. “Pastoral care is the human face of health care,” she said. “It’s the human encounter Mark Green, National Director, Mission, that changes people’s lives. We need at Calvary, said, “We are very proud uncompromised commitment to pastoral care in Catholic health facilities.
36 National First for Aboriginal Health Practitioner
CONGRATULATIONS TO KATHRYN “In addition, I work as a support BENSLEY, CALVARY MATER person, liaison officer and advocate for NEWCASTLE’S PALLIATIVE CARE Aboriginal patients and their families in SENIOR ABORIGINAL HEALTH the community, hospitals and nursing EDUCATION OFFICER, WHO homes. I lend advocacy and cultural Calvary Cessnock trainees Callen Hawes IS NOW AUSTRALIA’S FIRST support to Aboriginal and Torres Strait (left) and winner Jake Basista (right), REGISTERED ABORIGINAL Islander patients attending specialist with Operations, Quality and Risk HEALTH PRACTITIONER (RAHP) clinics or hospital appointments. Manager Karen Fortington IN PALLIATIVE CARE. “I’ve been extremely privileged to be Kathryn is a recent graduate of the with Aboriginal patients at the end of Aboriginal Health College in Sydney, life. Death is a scary word for Aboriginal Calvary Trainee where she completed a Certificate people – that fear of the unknown.” IV in Aboriginal and/or Torres Strait Kathryn acknowledges there are many Named Best in Islander Primary Health Care (Practice). complexities around gender and culture Kathryn juggled 500 hours of practical in her work in the Newcastle community, experience with full-time work and caring where she is well known. the Hunter for her family. “Dying in country is important, but it Calvary Cessnock Retirement Community Of her recent achievement, Kathryn depends on the person and the support employee Jake Basista was awarded the said, “My scope of practice is firstly they can get. The more traditional people 2015 School Based Trainee of the Year at education. That is, education for non- are, the more important it is to them to Novaskill’s Hunter region NSW awards in Aboriginal staff and medical students observe their customs. Others who aren’t November 2015. about the customs, beliefs and practices so traditional don’t worry as much about of Aboriginal people. I also educate where they die, and they are more open Jake said he couldn’t believe it when he Aboriginal people about palliative care to talking about death and dying.” won the award. “When they announced and what it means for them and their my name, I looked over at Dad and he families when they are diagnosed with a was up out of his seat,” Jake said. “It took terminal disease, and the need for them 24 hours for it to sink in that I had won.” to consider end-of-life care. Jake, 16, was initially attracted to aged care as his ‘Great Nan’ was a resident at Calvary Cessnock, and he saw how she Kathryn Bensley was cared for before she passed away. “I feel that I am returning the favour for the care my Great Nan received when she was there,” he said.
Jake recently completed a Certificate III in Aged Care and now wants to enrol in the Certificate IV course.
Fellow Calvary Cessnock trainee Callan Hawes, 23, was a finalist for the Trainee of the Year award.
Jake and Callan are both part of the Calvary Cessnock ‘Locals Caring for Locals’ training program, which aims to provide greater employment opportunities in the Cessnock region. It is led by Calvary Cessnock Retirement Community General Manager Kristin Smith.
Continuing the Mission of the Sisters of the Little Company of Mary 37 Growth, Innovation and Integration
38 OUR PEOPLE AND CULTURE
STEPHANIE, WARD CLERK AT CALVARY PUBLIC HOSPITAL BRUCE, ACT
Continuing the Mission of the Sisters of the Little Company of Mary 39 Growth, Innovation and Integration
good works.
Leadership capability is critical to our on going success and Calvary is committed to playing it’s role in developing leaders in the sector. Likewise Calvary is committed to workplace gender equality and has again been recognised as a leader in this area by the government agency.
Training, education and investing in the new generation of the health workforce is important to Calvary and the community. Our hospitals offer graduate transition to professional practice, post graduate and scholarship programs.
Calvary have embraced technology by using e-Learning as a key delivery mode for mandatory and other skills training. Our learning and development strategy also includes on the job, facilitator lead training, but e-learning is People and Culture clearly now a key platform. In 2015/16 Calvary staff completed 69,000 on line At the heart of Calvary are amazing experienced at Calvary. learning modules. people doing wonderful things to serve and enrich the lives of others. Calvary launched two new recognition In a growing organisation it is paramount programs in 2015 to recognise just some that we refine and embed appropriate We captured just a few of the wonderful of the special efforts in critical focus governance structures and systems to stories of Calvary staff on a series of areas of Clinical Care - The Star Awards monitor the business. In 2015/16 Calvary videos that were launched with our and in Workplace Health and Safety. The launched the Speak Out program to new web site. We heard stories of a life winners were announced at the annual ensure we are kept abreast of risks and time working at Calvary in a variety of leadership conference. A perpetual issues in our services and staff feel they roles, stories of the unique personal plaque is now hanging at the national have a voice. and career development people have Offices of Calvary to remember these
Calvary People Snapshot
Full Time Part Time Casual Consultant Other
26% + NUMBER OF EMPLOYEES 10,538 2,690 + NUMBER OF VOLUNTEERS 1,081 + NUMBER OF REGISTERED NURSES 3,338 + NUMBER OF ALLIED HEALTH WORKERS 396 44% + NUMBER OF COMMUNITY CARE SUPPORT 4,586 WORKERS 2,732 + AVERAGE YEARS OF SERVICE 7.4 1% 110
1% 29% 105 3,042
40 Calvary’s ‘Let them Shine’ Leadership framework
CALVARY HAS DEVELOPED ‘LET THEM SHINE’, A CAPABILITY FRAMEWORK FOR SENIOR, CLINICAL AND EMERGING LEADERS.
It aims to lift the capability, capacity, ENGAGEMENT HIGH RELIABILITY flexibility and adaptability of leaders, Leadership to prepare them for the challenges Clinical they face each day in their front- Capability Leadership line leadership roles and for career Values Framework progression. Framework Senior Managers A Let Them Shine framework for senior managers was launched in 2016, and is to be followed by a program for emerging Mission leaders and clinical leaders in late 2016 or 2017. Formation Leadership Capability Investing in our leadership capability of today and tomorrow is key to delivering Framework on our strategic plan and operational SUCCESSION PLANNING Emerging Leaders TALENT MANAGEMENT performance target.
The benefits are expected in engagement, our reliability, our talent pool and succession planning.
SENIOR LEADERSHIP FRAMEWORK
+ DEVELOPMENT GUIDES
+ INTERVIEW GUIDES
+ PROFILING TOOL
+ NUMBER OF EMPLOYEES 10,538 + NUMBER OF VOLUNTEERS 1,081 + NUMBER OF REGISTERED NURSES 3,338 + NUMBER OF ALLIED HEALTH WORKERS 396 EMERGING LEADERS + NUMBER OF COMMUNITY CARE SUPPORT WORKERS 2,732 FRAMEWORK + AVERAGE YEARS OF SERVICE 7.4 In development - launching 2017 Calvary Leadership Capability Calvary Leadership Capability Framework for Emerging Leaders Calvary is launching programs Framework for Senior Managers for modules to address the Overview Overview Frameworks
Continuing the Mission of the Sisters of the Little Company of Mary 41 Growth, Innovation and Integration
Calvary embraces eLearning platform
Course Snapshot
9,501 Calvary National Induction Program Calvary is recognised as a leader 9,423 Calvary in gender equality Professional Conduct WGEA Director Libby Lyons said “I congratulate all of the 2015 citation holders for their initiative and commitment. These employers are at the frontline of driving positive change as they set the gold standard for 9,165 Work inclusive workplaces.” Health and Safety Fundamentals “It’s especially encouraging that more organisations are looking for ways to actively support women and men to balance their caring responsibilities while also pursuing their careers.”
10,233 Palliative & Mark Doran, Calvary’s National Chief Executive Officer, is very proud of our End of Life Care focus on creating a working environment that supports a diverse range of Module 1 employees to maximise their personal potential in a wide range of roles on offer at Calvary.
“The citation recognises that gender equality is increasingly critical to an 10,171 Palliative & organisation’s success and is viewed as a baseline feature of well-managed End of Life Care and leading organisations.” Module 2 The EOCGE citation is a voluntary leading practice recognition program that is separate to compliance with the Act. Criteria for the citation cover leadership, learning and development, gender remuneration gaps, flexible 69,000 Total Courses working and other initiatives to support family responsibilities, employee Completed consultation, preventing sex-based harassment and discrimination and establishing targets for improving gender equality outcomes.
Additional courses New courses offered in 2016 offered online 6,534 Hand Hygiene + RESUS4KIDS - Paediatric Emergency Management Series 3,088 Basic Life Support + Conflict & Challenging Behaviour Awareness series 5,162 Fire Safety + WHS Short Courses and Emergency Procedures + Computer Courses - Microsoft 2013
5,406 Manual + Competition and Consumer Law series Handling Introduction 42 Calvary Helps Graduates Speak Out Transition to Professional Program
Calvary introduced a ‘Speak Out’ program Practice in May 2016 that enables employees to report corrupt, unethical or inappropriate Placements for Calvary’s ‘Transition to Professional Practice’ national program for behaviour in the workplace. The service graduate nurses, midwives and enrolled nurses increased from 113 in 2015 to 170 in is outsourced to an external provider as 2016, to accommodate Calvary’s growth. Calvary recognised that there are times when employees may not feel comfortable Calvary’s graduate program offers career opportunities with specialist training, disclosing information internally. Speak education and leadership development in future years of employment. Out is a confidential and anonymous program that facilitates the reporting of incidents relating to harassment and KRISTY STAPLETON, POST-GRADUATE PROGRAMS bullying (both experienced and observed), REGISTERED NURSE theft, fraud and any other perceived + Since 2013, Calvary has partnered inappropriate or illegal conduct. with the University of Tasmania CALVARY CENTRAL DISTRICTS (UTAS) to provide an honours HOSPITAL, ADELAIDE, ONE program and post-graduate OF CALVARY HEALTH CARE qualifications for tertiary-qualified ADELAIDE’S FOUR HOSPITALS nurses. I completed my Graduate Nurse Program in 2013. I chose Calvary because the + Participants have the opportunity program seemed great in terms of to complete tertiary study online If you notice something that doesn’t benefiting me as a young professional as part of the UTAS Calvary fee- seem right, don’t keep it to yourself and not just as a nurse completing extra free scholarship program. The requirements. program helps them develop their nursing knowledge and skills in The program was challenging but a their speciality and bring evidence- great experience. I learnt so much from based research to the workplace to the clinical staff, the education sessions influence and challenge the status with all the other Calvary Health Care quo and ensure we maintain best Adelaide’s registered nurse graduates, practice. We are pleased to note that: the fundraisers for Little Company of Mary in East Timor and the auditing + 158 CALVARY STAFF COMPLETED of the standards. I made some lifelong POST-GRADUATE STUDIES IN 2015 friends among fellow graduate nurses as we all supported each other immensely. + 134 STAFF ENROLLED IN 2016, If you’ve seen or heard anything in the Calvary WHICH IS CONSISTENT WITH workplace that you feel is corrupt, illegal, unethical or undesirable, you can report it Our coordinator was a fantastic PREVIOUS YEARS. confidentially and without any risk of reprisal. support too, pushing us clinically and professionally, but also being a shoulder to cry on in our time of need. Three years later, I am working as a clinical facilitator at Calvary Central Districts Hospital. Through my experience working on the wards at North Adelaide, I identified my passion for educating and supporting undergraduate nurses – and here I am now. I absolutely love it.
Kristy Stapleton
Continuing the Mission of the Sisters of the Little Company of Mary 43 Growth, Innovation and Integration
Workplace Health and Workplace Health and Safety Performance Measures Safety Review
Calvary has moved beyond simply support and coaching in effective FY15–16 WHS PERFORMANCE focusing on legislative compliance, management of workplace injuries and MEASURES and seeks to evolve into a values related issues. + Lost time injury frequency rate (LTIFR) – 5 based, learning organisation. Thus, we per cent improvement promote safety, health and wellbeing by Calvary conducted its first Workplace + Number of worker’s compensation claims proactively identifying and managing all Health and Safety (WHS) Awards – 12 per cent improvement workplace hazards. in 2015. The awards aim to raise + Lost time injury severity rate – 20 per cent awareness of workplace health and increase (returned to the FY13–14 level) We added the role of National Injury safety requirements across the whole + Manual handling claims – 13 per cent Management and Wellbeing Advisor to organisation, and encourage, recognise improvement the Workplace Health and Safety (WHS) and celebrate staff making significant + Total claims cost – 9 per cent improvement team in April 2016. The main aim is to contributions to improving safety. ensure best-practice injury management All staff can participate in awards to Over the past four years, Calvary has for all employees who sustain a work- raise awareness of risk management, experienced a significant reduction in worker related injury. The advisor will also consultation, building awareness, injuries, related workers’ compensation focus on developing and implementing building capability and engaging at claims and lost time injury frequency rates. strategies to minimise workers’ individual and team levels. Calvary is With our continued focus on WHS, these compensation premiums, promote proud to congratulate the winners below improvements have continued in FY15–16. employee wellbeing, manage fitness for their outstanding contributions to Calvary has also worked on further for work, and undertake performance Calvary workplace health and safety. imbedding our WHS management system reporting. The advisor will also provide to achieve greater consistency across the group and to improve the management of workplace risks. Some of the significant AWARD RECIPIENT changes implemented in FY15–16 include:
Best individual contribution to improving Andrew Pert (Riverina Hospital) + undertaking a standardised WHS systems WHS - Non - WHS professional audit across all services, allowing for the Best individual contribution to improving Sue O’Connell (Central Districts and identification of areas for improvement WHS – WHS professional Rehabilitation Hospitals) and a comparison with previous Calvary services performance. Safety Leadership Award – Individual Dr Jane Fisher (encouragement award) + introducing a single WHS Action Plan Best solution to an identified WHS issue Kim Skeffington (Retirement database, allowing for visibility and Communities - Cessnock) accountability for completing all WHS- related improvements Best team contribution to improving WHS Bethlehem WHS Committee + developing a central online library for risk assessments and work instructions, allowing services to share WHS resources, L-R Bethlehem WHS Committee delegate Nathan McCracken, which frees up time for other WHS CEO Dr Jane Fischer and Quality and Safe Systems Manager Mark Heenan activities.
Calvary has continued to reduce the number of injuries; however, in FY15–16, the number of shifts lost to injury (severity rate) has increased. To help manage workplace injuries, Calvary created a new National Injury Management and Wellbeing Advisor role in late FY15–16. The advisor will work with various Calvary services to improve the health of staff and to ensure we provide effective rehabilitation for injured workers.
44 Workplace Health and Safety Performance Measures
Lost Time Injury Frequency Rate
18 Lost Time Injury Severity Rate 16
14 350
12 300
10 250
8 150
6 100
4 50
2 0
0 2011/12 2012/13 2013/14 2014/15 2015/16 2011/12 2012/13 2013/14 2014/15 2015/16
Mechanism of Injury - No. of Claims
180
160
140
120
100
80
60
40
20
0
Manual Slip, Trip, Fall Hitting Object Being Hit Mental Heat, Vehicle Biological Chemical Handling with a Part of by a Moving Stress Electricity Incidents Factors Body Object Other
FY14/15
FY15/16
Continuing the Mission of the Sisters of the Little Company of Mary 45 Growth, Innovation and Integration
46 WISE STEWARDSHIP
FEATURED ABOVE - CALVARY HEALTH CARE KOGARAH PUBLIC HOSPITAL CHAPEL
Continuing the Mission of the Sisters of the Little Company of Mary 47 Growth, Innovation and Integration Little Company of Mary Health Care Limited Financial Summary for the Year ended 30 June 2016
improve the care journey of a patient and Our short and long reduce their burden within what can be a complex system. National CEO, term objectives are to: Mark Doran For the financial period 1 July 2015 – 1) Put the person and family at 30 June 2016, Calvary has maintained the centre of care in all settings, improved operating performance and The Directors believe that we should continuing to focus on palliative and cash position as a result of a continued be striving to achieve the best end of life care; focus across all services on the core commercial results to sustain our revenue generating activities, along with operations, fund better integration, 2) Sustain the ability of our hospitals, cost management. grow and innovate in pursuit of our aged care facilities and community strategic aims. Demonstrating wise services to provide quality Where necessary, ancillary services have stewardship and contributing to and compassionate care in the been outsourced and non performing social stability in the communities communities we serve; aspects of our services have been Calvary serve requires a strong subject to stringent review. financial base. Calvary achieves this 3) Improve the delivery system in order through strict cost management to promote effective, equitable, The private hospital sector continues and the pursuit of improved revenue quality care and ensure patient, to seek improved health fund rates in rates. Calvary continues to invest in resident and client safety; and an environment where health costs are its ability to be a source of healing growing at a rate in excess of inflation. and in facilities which enable 4) Grow, integrate and innovate within Calvary to provide a wider range of our ‘circle of competence’ within the The aged care and home care sectors services to the local communities. environment we operate.It’s Calvary’s are significantly funded by the aim to provide a highly valued Commonwealth government where rate Our models of care have been service that is greater than the sum increases have been below the rate of developed to be more efficient of its parts. inflation. The introduction of significant and effective in ways which changes in the regulation of these reflect Calvary’s core values. sectors will be challenging. Specifically, Calvary’s focus is on minimising preventable admissions, Principal Activities SIGNIFICANT CHANGES IN THE unnecessary treatments and delays The principal activities of the Group STATE OF AFFAIRS in assessments, educating residents during the period were the provision There were no significant changes in the about care options, and improving of acute health services by private and state of affairs of the Group during the access to home care services. public hospital facilities, sub-acute financial year. services, palliative care, residential aged care, independent living units (‘ILU’), MARK DORAN community and home care services. Results NATIONAL CHIEF EXECUTIVE OFFICER A surplus of $67.8M was achieved for the Within these activities, Calvary has Group for the financial year ended 30 developed models of care that have June 2016 (2015: surplus $77.8M). been specifically designed to meet customer expectations, while reducing The reduction in year on year net cost, complexity and risk. This includes surplus is attributable to increased the continued development of home depreciation and amortisation charges and community based services to as the future revenue generating better manage chronic disease and capacity of buildings on sites currently palliative and end of life care. Calvary’s subject to redevelopment are reviewed doctors, nurses, carers work closely with and the ongoing value of community Local Health Districts, Primary Health care intangible assets is reassessed. Networks and other stakeholders to
48 The maintenance of the improved CALVARY HEALTH CARE ACT CALVARY RETIREMENT operating performance and cash At the date of this report, Calvary Health COMMUNITY, MUSWELLBROOK position is a result of a continued Care ACT Limited (ACT) is in discussion The Board has approved development focus across all services on the core with ACT Health about the possible at Muswellbrook of an integrated aged revenue generating activities along with expansion of the Calvary Public Hospital care community which will comprise a cost management. Where necessary, with the funding of additional beds 65 bed residential aged care facility and ancillary services have been outsourced over the current 295. Discussions with 42 independent living units. Construction and non performing aspects of our ACT Health in relation to the funding commenced for the 65 bed residential services have been subject to stringent of employee leave liabilities which aged care and 22 (Phase 1) independent review. The private hospital sector existed at the time the ACT government living units in the 2015/16 financial year continues to seek improved health fund changed from cash to accrual accounting and it is anticipated that the service will rates in an environment where health are also ongoing. commence operation in March 2017. costs are growing at a rate in excess of inflation. The aged care and home care Calvary Health Care ACT has CALVARY COMMUNITY CARE sectors are significantly funded by the commenced construction of a new 94 In February 2017, the Home Care Commonwealth government where rate bed standalone Private Hospital on Package (HCP) will become deregulated increases have been below the rate of the Bruce campus opposite the Public with package allocations to specific inflation. The introduction of significant hospital with an expected completion providers being revoked. Consumers will changes in the regulation of these date of July 2017. When the new hospital consequently hold the package allocation sectors will be challenging. commences operations, the 6th floor and have the ability to choose their of the Calvary Public Hospital Bruce, preferred provider. The Calvary Group which has 60 beds, will be vacated by has developed planned strategies to Review of Calvary Private Hospital along with maximise retention of current Home Care operations space used for theatre operations and Package (HCP) clients and also strategies administration. to attract new consumers. (A) REVENUES The Group’s revenue from operating CALVARY HEATH CARE Significant events activities totalled $1.17M (2015: $1.13). BETHLEHEM Grants and subsidies from Government Calvary is proposing to redevelop the after year end for hospital and aged care operations current Calvary Health Care Bethlehem Set out below are the details of matters totalled $464M (2015: $468M). Grants Public Hospital as part of an integrated or circumstances which have arisen and subsidies represent 40% (2015: 41%) health precinct on its current site since the end of the financial year which of revenue from operating activities. in Caulfield to address its aging significantly affected, or may significantly In addition, other income (including infrastructure and ensure a sustainable affect, the operations of the Group. interest, rent and donations) totalled Model of Care. This will mean that the $37.6M. current public hospital will be re-built On 14th July 2016, Calvary Health Care to provide modern contemporary ACT Limited commenced a dialogue (B) EXPENSES health care accommodation alongside with ACT Health, in accordance with The Group’s expenses from operating complementary Calvary services the Calvary Network Agreement (CNA), activities totalled $1.14M (2015: $1.09M). including residential aged care and regarding the funding model applicable Expenses on personnel costs represent community care. to the 2016/17 financial year and the 61% (2015: 61%) of total operating level of funding provided. As at the date expense. The proposal seeks to expand the of this report, negotiations continue with existing specialist palliative and ACT Health in relation to the ongoing Staffing levels for clinical services progressive neurological services to funding arrangements for the Public have increased during the reporting include independent living units and Division. period with total staff of 6,620 full time residential aged care. This initiative is equivalents as at 30 June 2016 (2015: aligned with the Victorian Department of 6,546). The actual number of staff as at Health and Human Services Strategy. 30 June 2016 was 10,588 (2015: 10,577). CALVARY HEALTH CARE ADELAIDE Future The new Adelaide hospital, currently Developments under construction and due to open in the first half of 2019 will merge the The Calvary Group plans to continue operations of Calvary Wakefield and service integration throughout Calvary Rehabilitation Hospitals. The the regions in which it operates, in current Calvary Wakefield and Calvary accordance with the mission, vision and Rehabilitation leases expire in July 2019 values of the organisation. The Group continues to examine both growth potential and the underlying strategic value of existing assets.
Continuing the Mission of the Sisters of the Little Company of Mary 49 Growth, Innovation and Integration
50 OUR TRUSTEES, BOARD, EXECUTIVE TEAM AND SERVICES
FEATURED ABOVE - CALVARY HEALTH CARE KOGARAH PUBLIC HOSPITAL NSW
Continuing the Mission of the Sisters of the Little Company of Mary 51
Growth, Innovation and Integration
SISTER KATHLEEN COTTERILL Calvary LCM For some 20 years Kate has had a Sr Kathleen Cotterill has been a member senior management career with St John Ministries of the Little Company of Mary for over of God Health Care, finishing as Group 40 years. Director of Nursing in December 2014. Directors She still provides consulting services During this time Sr Kathleen has held to St John of God Health Care as a MR BILL D’APICE (CHAIR) positions at both clinical (general & Nursing Development Program Advisor Bill is Chairman of Partners at Makinson midwifery) and administrative levels in Timor Leste. & d’Apice, a well-known Sydney law in various healthcare facilities within practice, which has provided legal the Little Company of Mary (Riverina, She holds a number of health related services to various agencies of the Tasmania, ACT & Qld – Cairns) and other degrees, as well as a degree in business Catholic Church for many years. Catholic health settings, including the and administration. Kate’s Board and role of Director of Inpatient Services at committee appointments include; Bill’s principal areas of legal practice are Hawkesbury District Health Service. Barwon Health, University Hospital, property law, commercial law and the Human Research Ethics Committee and law relating to charities and Not-For- She has previously been a member of Mercy Health Board Quality Committee. Profits. Although he has expertise in all the Notre Dame (Sydney) School of Previously Kate was a member of both aspects of commercial law, his particular Nursing Advisory Board, a member of Catholic Health Australia and the Caroline emphasis is on corporate structuring, the Catholic Health Australia Directors of Chisolm Ethics Centre Boards and the governance and directors’ duties. He also Nursing Committee and a member of the Gordon Institute of TAFE Board. She is sits on a number of charity and Not- Calvary Ministries Members’ Council. also a graduate of the Company Directors For-Profit boards which allows him to Sr Kathleen is a Councillor on the Course of the Australian Institute of bring practical experience to his advice. Leadership Team of The Province of the Company Directors. In 2006 Kate was He was a Director of Catholic Church Southern Cross of the Little Company of appointed by the Australian Catholic Insurances Limited for 15 years, and it’s Mary. Sr Kathleen resides in Sydney. University to the position of Clinical Chair for 9 years. Bill, through his firm, Associate Professor of Nursing, which she has provided legal advice to the Little MR DAVID PENNY held until her retirement in 2014. Company of Mary for a number of years, David is currently Financial Administrator and is currently a member and Chair of for the Diocese of Wilcannia-Forbes in Kate was awarded the Medal of the the Little Company of Mary Advisory Western NSW. Until December 2015 he Order of Australia in the General Division Council. Bill resides in Sydney. held a similar role within the Diocese for services to nursing, particularly of Broken Bay. In this diverse role education, and the community in June MR GARRY RICHARDSON David is responsible for the financial 2015. Kate resides in Melbourne. Garry has extensive experience as a and administrative management of the Chief Executive in the Australian health Diocese. He has significant experience in VERY REV. IAN WATERS insurance industry, as well as holding the management and governance of the July 2015 – 25 November 2015, retired other senior positions in the financial not-for-profit organisations and has been Father Ian Waters is the Parish services industry. a BBI Council member since its inception. Priest of two suburban parishes in the Archdiocese of Melbourne. He Since retiring from a full-time chief David holds degrees and diplomas in is renowned within Australia for his executive role in 1998 Garry has Health Science and Administration, knowledge and expertise in canon law held positions as Chair of Southern completed the Intensive Executive and consults to Bishops and Catholic Health, Health Super Pty Ltd, Health Management Program for Non-Profit agencies. Super Financial Services Ltd, Housing Leaders at Stanford University, CA, Guarantee Fund Ltd and has also held USA in 2004. David has a Master’s Fr Waters is a lecturer in canon law at Directorships in Dental Health Services degree in Management and has also the Catholic Theological College, East Victoria and the Australian Red Cross recently completed a Master in Pastoral Melbourne. Fr Waters has served on a Society. Garry was also Commissioner Theology at Heythrop College, London number of boards and associated bodies, of the Private Health Insurance University, UK. including on the Senate and Academic Administration Council from 1998 to David was a Director of Little Company Board of Catholic Theological College, 2007, and Chair of the National Blood of Mary Health Care between 2000 – as President of the Canon Law Society Authority from 2007 to 2011. 2009 and was a member of its Mission of Australia & New Zealand, and as & Ethics Committee. David resides in Chairman of the Melbourne Diocesan In addition to his current role as a Sydney and Forbes NSW. Historical Commission. director of Calvary Ministries, he is also a director of Defence Health Ltd MS CATHERINE (KATE) BIRRELL He has been an advisor to the Little and is currently Chairman of St Roch’s OAM Company of Mary on Canon Law issues Parish Pastoral Council. Garry has also Appointed to the board 26 November for a number of years. Fr Waters resides held the position of Chair of Little 2015. in Melbourne. Company of Mary Health Care Ltd. Kate has served as a Non-Executive Board in 2007/2008. He is a fellow of Director and senior Nurse Executive in the Australian Institute of Company the not-for profit health services sector Directors. Garry resides in Melbourne. for many years.
52
MEMBERS’ COUNCIL 2015/2016 Little Company of Sr Bernadette Fitzgerald LCM – Chair [retired 30/06/16] Mary Health Care Limited Sr Marie Therese West LCM Sr Anne Sheridan LCM Board Directors Sr Bernadette Clear LCM (retired 21/04/16) The Little Company of Mary Health Care Board is chaired by The Hon. John Sr Jennifer Barrow LCM (appointed Watkins AM. The Board comprises the following members: Mr. Michael Roche 21/04/16) AM (Deputy Chair), Mr. John Mackay AM, Ms. Rebecca Davies, Professor Katherine McGrath, Associate Professor Richard Matthews AM, Mr. Patrick OFFICERS / ADVISORS O’Sullivan, Mr. David Catchpole, Ms. Jennifer Stratton and Mr. James Birch AM. MS Edwina MacArthur [Executive The Hon. Greg Crafter AO served as a Director until the November Annual Officer – appointed 14 September 2015] General Meeting, at which time Ms. Jennifer Stratton was appointed to the Edwina is a Chartered Accountant Board. Mr. James Birch was appointed to the Board in February 2016. The who after working for over 25 years in Board met eight times during the year. One of these meetings was held at professional accounting practices joined Calvary Health Care Tasmania, Calvary St. John’s Hospital campus in Hobart the Not for Profit world. Since 2002 she in October 2015. Another was held at Calvary Health Care ACT in Canberra in has worked with the Society of Jesus March 2016. This allowed Directors to visit Calvary Health Care Bruce, Calvary (Jesuits) in financial and administrative Haydon Retirement Community and Calvary John James Hospital, where they roles. Edwina held the position of inspected our facilities and met staff, patients, clients and residents. In certain Assistant Director of Jesuit Mission up matters, regarding Reserved Powers, the Board require the consent of Calvary until the end of 2014 and has also served Ministries as holders of the charism of the health care services of the Sisters of on Not for Profit Boards for the Sisters of the Little Company of Mary-Holy Spirit Province. Mercy and an international advisory team for the Jesuits. THE HON. JOHN WATKINS Edwina also acts as Company Secretary MR MICHAEL (MICK) ROCHE (CHAIR) AM, LLB, MA, D ipEd, for Calvary Ministries Limited. (DEPUTY CHAIR) AM, BA HON DLITT MACQ (ACCOUNTING), FCPA, MACS Appointed to the Board and as a Patrick Bugden OAM – Executive Officer Appointed to the Board on Chair on 25 November 2010 (retired 22/09/15) 23 April 2008 and Deputy Chair Michele Black – Office Administrator / on 10 June 2010 John has been the Chief Executive Personal Assistant Officer of Alzheimer’s Australia Mick Roche is a Consultant working NSW since September 2008. He is a with government agencies and Role of trustees member of the Advisory Committee companies that deal with government for the Centre for Emotional Health at on a range of strategic management The Catholic Church takes great Macquarie University and an Adjunct issues. care in overseeing the works done Professor of Law at the University of in its name. Health care is one of Western Sydney. He is also on a number of public those works. The ministry of health sector governance boards, a Director care is undertaken by a Public Juridic John worked as a teacher for 16 years of Maritime Australia Limited and Person (PJP) constituted by a number until his election to Parliament in 1995, previously Chair of the Pharmaceutical of people. The PJP approved by the where he served for 13 years. Benefits Pricing Authority. Vatican for Little Company of Mary Health Care Limited is known as Calvary John served for 10 years as a Minister, Mick was Under Secretary Defence Ministries. Calvary Ministries’ purpose including the portfolios of Fair Trading, Materiel in the Department of is to sustain and further the health Sport and Recreation, Police and Defence and worked at senior levels care ministries originally undertaken Corrective Services, Transport, Finance, in Customs and the Departments of by the Little Company of Mary – now State Development, and Education and Health, Prime Minister and Cabinet, undertaken by Little Company of Mary Training. He was Deputy Premier when and Immigration and Finance. Health Care Limited. he retired in 2008.
Mick was awarded the Member Calvary Ministries exercises a canonical Subsequently, has also served as of the Order of Australia in the stewardship role consistent with the Chancellor of the University of New Australia Day Honours List in teachings and laws of the Catholic England in 2013 and 2014. 2015 for significant service to the Church and guided where appropriate community through a range of by the charism, spirit and mission of the John was awarded a Member of the maritime, education, healthcare and Sisters of the Little Company of Mary; Order of Australia in the Queen’s sporting organisations, and to public and in accordance with the canonical By- Birthday Honours List in 2015 for administration Laws of Calvary Ministries and the Code significant service to the community of Ethical Standards as approved by the through leadership positions with Australian Catholic Bishops’ Conference. health organisations, to tertiary education, and to the Parliament of NSW.
Continuing the Mission of the Sisters of the Little Company of Mary 53 Growth, Innovation and Integration
THE HON. GREG CRAFTER AO, MR JOHN MACKAY AM, BA PROFESSOR KATHERINE LLB (ADMIN/ECONOMICS), FAIM MCGRATH MB, BS, FRCPA, FAICD Appointed to the Board on 16 Appointed to the Board on Appointed to the Board on 26 November 2006 and retired on 15 November 2007 November 2009 completing a full nine year term on 26 November 2015. John is Chair of Speedcast International Katherine is a widely respected health Limited, Datapod Pty Ltd and a care executive with more than 30 years’ Greg was a Member of the South Director of the Canberra Raiders. experience working in government, Australian Parliament from 1979 to public health and private health, as well 1993 and was a minister in the South John was previously the Chancellor of as holding senior clinical and academic Australian Government from 1982 the University of Canberra, Chair of the posts. to 1993. In 2008, he was appointed National Arboretum Canberra, the Chair a member of the National Catholic of ACTEW Corp, ActewAGL, TransACT Her roles have included Deputy Director Education Commission and in 2013 was Communications Pty Ltd and a director General of NSW Health, Chief Executive made its Chair. He is a member of the of Canberra Investment Corporation Officer of Hunter Area Health Service, Truth, Justice and Healing Council and Limited, Canberra Glassworks and the Professor of Pathology at the University is Chair of Catholic Health Australia’s Salvation Army Advisory Board. of Newcastle and Group Manager Bioethics Committee. of Strategy and Corporate Affairs at In the Queen’s Birthday Honours List in Medibank Private. In the Australia Day Honours List in 2004, John was awarded a Member of 2009, Greg was awarded an Officer the Order of Australia for service to the Katherine was a founding Commissioner of the Order of Australia for service community through the management with the Australian Commission for to the Parliament of South Australia, and administration of major public Safety and Quality in Health Care. to education policy in the areas of utility services in the Australian Capital Katherine currently operates a private curriculum development and improved Territory and through contributions to health consultancy and is a member opportunities for teachers and to the a range of health care, social welfare, of the Board of the Coronial Advisory community through social welfare and cultural and sporting organisations. Council in Victoria. youth organisations. In 2008, he was named Canberra Katherine originally trained as a Citizen of the Year and conferred haematologist and is a fellow of the Royal MR JAMES (JIM) BIRCH, AM with an Honorary Doctorate by the College of Pathologists of Australasia. BA (HEALTH ADMINISTRATION), University of Canberra. FCHSM, MNATSIHEC Appointed to the Board on 1 February ASSOCIATE PROFESSOR 2016 MS REBECCA DAVIES BE c, LLB RICHARD MATTHEWS AM, MB, BS (HONS), FAICD Appointed to the Board on 1 January Jim has over thirty years’ experience Appointed to the Board on 2012 in planning, leading and implementing 25 September 2008 change in complex organisations, Richard is the former Deputy Director transcending such areas as Health Care, Rebecca is a Director of JDRF Australia, General of the Strategic Development Justice and Human Services. Jim has Transparency International Australia, Division of NSW Health. Until June led many major consultancies over the and the Chris O’Brien Lifehouse and is 2007, he was also Chief Executive of period 2006 - 2016. the President of the Heart Foundation Justice Health. (NSW Division) and sits on its National Jim is Chair of the Australian Red Cross Board. Richard began his career in general Blood Service, Chair of Mary Mackillop practice and was in full-time practice Care South Australia Limited, Chair of Rebecca is a member of the Research from 1979 until 1998. He developed a the Australian Digital Health Authority, Committee of the NHMRC and special interest in problems relating to Deputy Chair of the Independent the Consumer and Community drugs and alcohol, and worked for many Hospital Pricing Authority and a Committee. Rebecca is also a Fellow years at St Vincent’s Hospital Sydney’s Director of the Cancer Council SA. of the Australian Institute of Company Rankin Court Methadone Stabilisation Directors and is a regular presenter on Unit. He is Chair of General Practice Jim was awarded a Member of the Order AICD courses covering legal, risk and Education and Training, and is a Director of Australia in the Australia Day Honours governance issues. of NeuRa, Government Property NSW List in 2007 for service to the community and Alzheimer’s Australia NSW. He also through leadership and management Rebecca retired from Freehills (now sits on the advisory board of the Centre roles in the health and justice systems, Herbert Smith Freehills) in 2009, where for Healthy Brain Ageing. and in the areas of public housing and she was a senior partner specialising in child protection services. litigation. Richard was awarded a Member of the Order of Australia in the Australia Day Honours List in 2010 for service to the health sector through leadership roles in the areas of service development, primary health care, mental health and drug and alcohol policy.
54 MR PATRICK (PAT) O’SULLIVAN CA MR DAVID CATCHPOLE BEc, MS JENNIFER STRATTON BA Appointed to the Board on DipFP, FAICD (ECONOMICS, ENGLISH AND 27 March 2013 Appointed to the Board on HISTORY) FAICD 27 November 2014 Appointed to the Board on Pat brings more than 30 years of 28 November 2015 international commercial and business David is a well-respected member of the management experience. Tasmanian business community. He was Jennifer is an accomplished senior Executive Director of financial services executive and board member who has Pat is Chairman of HealthEngine and firm Shadforth’s Limited for more than served in Catholic ministries in education, of the Lux Group. He is a Director 20 years. health care, aged care, and aid and of Carsales Limited, Isentia Limited development for more than 22 years. and APN Outdoor Limited. He was David became a Director of the Royal previously a Director of iSelect Limited Automobile Club of Tasmania in 1989 She is Chair of the Trustees of and iiNet Limited and served as club President between MercyCare, a provider of aged care, 1994 and 1997. He was also a non- family, health, disability and community Prior to becoming a non-executive executive Director of several health services in Western Australia. Director, Pat was the Chief Operating care organisations, including Royal Officer and Finance Director of Hobart Hospital Research Foundation Prior to this, Jennifer was a Director of Publishing and Broadcasting Limited and Southern Cross Care (Tas) and was Catholic Health Australia and Chair of its (PBL) Media and, prior to that, Nine a founding Director of the Financial Pathways Taskforce and its Mission and Entertainment Co. During these Planning Association of Australia. Identity Committee. Jennifer was Group appointments, he was also Chairman of Director of Mission for St John of God Ninemsn. Health Care in Perth for 16 years.
ORGANISATION CHART – EXECUTIVES
Calvary Ministries Chair Mr Bill d’Apice
Little Company of Mary Health Care Ltd
Little Company of Mary Health Care Limited National Board Chair – Hon. John Watkins AM
National Chief Executive Officer Mark Doran
National Director of Mission National Chief Finance Officer Mark Green David Bergman
National Chief Innovation Officer National Director of Clinical Services Dr Robin Mann Sue Hanson (from September 2016) National Chief Operating Officer National Director Legal Matt Hanrahan National Director of People and Governance and Risk (from August 2016) Organisational Development Philip Maloney Sandra Clubb
National Director of National Director of National Director of Aged Care National Director of Public Hospitals Private Hospitals and Retirement Services Community Care Brenda Ainsworth Arthur Yannakou (to 30 July 2016) Bryan McLoughlin Cheryl De Zilwa
PUBLIC HOSPITALS PRIVATE HOSPITALS RETIREMENT COMMUNITIES COMMUNITY CARE
NSW V i c ACT ACT SA Tas NSW NSW ACT NATIONAL
Calvary Calvary Calvary Calvary Calvary Calvary Calvary North Calvary Calvary Calvary Calvary Calvary national Mater Health Care Health Care Public Bruce John Adelaide Lenah Valley Riverina Ryde Hunter Haydon network of Newcastle Kogarah Bethlehem Hospital Private James Hospital Hospital Hospital Manning services Bruce Hospital Hospital (12 locations) Calvary Calvary Wakefield St John’s Calvary Hospital Hospital Cessnock Calvary Calvary Central St Luke’s Districts Hospital Hospital Calvary St Calvary Vincent’s Rehabilitation Hospital Hospital
Continuing the Mission of the Sisters of the Little Company of Mary 55 Growth, Innovation and Integration
National Leadership Team (NLT)
MARK DORAN MATT HANRAHAN ARTHUR YANNAKOU National CEO National Chief Operations Officer National Director of Private Hospitals Mark has extensive experience as a commenced August 2016 until July 2016 senior executive in health and has Matt is responsible for providing Arthur has more than 20 years’ worked in both the public and private leadership and implementing strategies experience in public and private hospital sectors, starting his career across Calvary’s four service streams. companies in Australia, in the private as an administrative trainee. Mark has Matt joined Calvary in August 2016, health care sector, including at Mayne worked for Ramsay Health Care and bringing 26 years of experience in public Health and Affinity Health as Chief Mayne Health, helping the latter grow and private health care administration. Executive Officer, Director of Hospital from six small facilities to more than 50 He has held various executive leadership and Regional Manager. hospitals. Mark commissioned the 300- positions at General Practice NSW Ltd bed John Flynn Private Hospital and and more recently as Chief Executive Medical Centre on the NSW–Queensland of Central Coast Local Health District border, managing it for seven years. (NSW Health). Matt led several key He was also Mayne’s State Manager for initiatives, including the $568 million Queensland, where he was responsible redevelopment of both Gosford and for up to 15 facilities. Wyong hospitals. He has a Masters in Health Administration, and is a Graduate of the Australian Institute of Company Directors (AICD).
BRENDA AINSWORTH BRYAN MCLOUGHLIN CHERYL DE ZILWA National Director of Public Hospitals National Director of Retirement National Director of Community Care Brenda has focused on health Communities from 30 June, 2015 Cheryl joined Calvary Community Care system performance, clinical service Bryan was appointed National Director in February 2013 after eight years as redesign and the development of on 1 July 2015 after demonstrating Chief Executive Officer of Windermere, innovative models of care both strong leadership skills in his role an influential community organisation in NSW and the ACT for the past as Operations Manager at Calvary in Victoria. Cheryl has played a major nine years. Her previous positions Retirement Communities. Prior to role in improving quality and building include Director, Health Advisory at joining Calvary, Bryan was Chief capacity in community services across PricewaterhouseCoopers; Executive Executive Officer for Connectability Australia. She has also worked with Director, Health Performance Australia and Chief Operations Officer the National Heart Foundation in a Improvement, Innovation and Redesign and Acting Chief Executive Officer for senior health promotion role, which for ACT Health; and Director of Major Hunter Medicare Local. He has also held gave her a unique understanding Projects, Nepean Hospital. She won the senior roles with UnitingCare Ageing of the full spectrum of health and 2010 Telstra Business Women’s Award and the Hunter Area Health Service. community-based services. Cheryl is a in the ACT for innovation. Brenda holds former Registered Nurse and holds a a Bachelor of Health Sciences (Nursing) Bachelor of Education and Master of and a Master of Management. Management.
56 PHILIP MALONEY MARK GREEN DR ROBIN MANN National Director, Legal National Director of Mission National Chief of Innovation Governance and Risk Mark is passionate about social justice. from 2016 Philip has been a lawyer for more than Prior to joining Calvary in September Robin leads the development and 25 years. His senior in-house legal roles 2014, he was Head of Mission and implementation of our innovation include Regional General Counsel for People at Caritas Australia. Mark’s strategy. He works closely with the Thorn Asia-Pacific; General Counsel for skills are in leadership, strategic National Leadership Team, where he Stamford Hotels and Resorts; Senior planning, organisational management is in charge of business and service Counsel for McDonald’s Australia; and development. He has degrees in development transformation (largely Division Counsel for McDonald’s Asia economics, law and theology, as well as digitally based) to enhance our vision Pacific, Middle East and Africa (APMEA); a post-graduate diploma in education. for integrated care using innovation and Vice President – General Counsel for Mark is a member of the University of and technology. Robin has a Bachelor McDonald’s Pacific and Africa Division New South Wales Human Research of Engineering, Bachelor of Medicine and its Senior Counsel for APMEA. Philip Ethics Committee and is Chair of and Master of Health Informatics, and also has vast management experience Catholic Health Australia’s Mission and became a Certified Health Informatician and has held several directorships and Identity Committee. Australasia in 2014. appointments as Company Secretary.
SANDRA CLUBB DAVID BERGMAN SUE HANSON National Director of People and National Chief Finance Officer National Director of Clinical Services Organisational Development David has more than 16 years’ For over 30 years Sue has provided Sandra has worked in line management experience in the health and aged clinical leadership in her specialty of and corporate human resources roles care sector as a senior executive with palliative care with broad experience in major manufacturing organisations demonstrated success in growing including in management, health for more than 20 years. She has wide organisations. He has a strong focus executive, education, clinical experience working in organisations on business improvement, change governance and academic roles. Prior to going through rapid change and growth. management and the development joining Calvary, Sue was the inaugural Sandra is passionate about having a of finance, information technology, Area Director of Clinical Governance in positive and safe workplace culture and treasury and reporting functions. NSW South Eastern Sydney Area Health leadership development. She holds a David has also worked for chartered and has held appointments as President Bachelor of Business in Strategic Human accounting and finance firms, and of the NSW Palliative Care Association, Resource Management. Macquarie Bank. Member of the Board, Palliative Care Australia, National Director Standards and Quality, Palliative Care Australia and Professor of Palliative Care, University of Technology, Sydney. Sue is currently Co-Chair of the NSW Agency for Clinical Innovation Palliative Care Network.
Continuing the Mission of the Sisters of the Little Company of Mary 57 Growth, Innovation and Integration
OUR SERVICES Public Hospitals
CALVARY HEALTH CARE KOGARAH, SYDNEY, NSW Chief Executive Officer Shelley Castree-Croad 95 bed sub-acute public hospital. Services: Multidisciplinary, sub-acute inpatient, day-only, outpatient and community based palliative care, rehabilitation and aged care and dementia services. Community services include multidisciplinary palliative care and rehabilitation teams, aged care assessment team, transitional aged care program, a range of Home and Community Care (HACC) funded programs. A teaching hospital with University of NSW, Notre Dame University, member of the Cunningham Centre for palliative care research and clinical placements in under-graduate and post- graduate programs for other Universities.
CALVARY MATER NEWCASTLE, NSW Chief Executive Officer Greg Flint 195 bed public teaching hospital and major research centre delivering in excess of 320,000 outpatient treatments per year. Services: Palliative care services, emergency, clinical toxicology, coronary care, intensive care, drug and alcohol, general medicine, general surgery, haematology, radiation oncology and medical oncology. Provides ambulatory care and inpatient services to the Hunter-Manning and New England areas. A major research facility with affiliations with universities and colleges, particularly the University of Newcastle and other national and international research partners.
CALVARY HEALTH CARE BRUCE, ACT Chief Executive Officer Karen Edwards 275 bed public hospital. Services: The hospital provides emergency and acute care at our Bruce campus, and the ACT’s leading specialist palliative care service from Clare Holland House at our Barton campus. We provide emergency medicine, maternity and critical care, as well as mental health and palliative care networks for the ACT. The hospital is also a major provider of elective and surgical services, which are delivered in inpatient, outpatient and domiciliary settings. It is a teaching hospital that is associated with the Australian Catholic University, the University of Canberra and the Australian National University. Clare Holland House collaborates with the Australian Catholic University to run the Calvary Centre for Palliative Care Research.
CALVARY HEALTH CARE BETHLEHEM, MELBOURNE, VIC Chief Executive Officer Dr Jane Fischer 32 bed sub-acute public hospital providing significant and community based ambulatory services including clinics, a day centre and home-based care. Services: Proudly serving the needs of the community for 75 years, Bethlehem provides one of Victoria’s leading specialist palliative care services. It provides a statewide role caring for patients with progressive neurological diseases such as motor neuron disease, Huntington’s disease and multiple sclerosis. Interdisciplinary teams support more than 4,000 patients each year, using a patient - centred care model that focuses on wellness and having an active lifestyle. The hospital is a teaching hospital with affiliations with a number of universities offering a range of student, graduate and post-graduate clinical placements for medical, nursing and allied health disciplines. It provides education and training to help other Victorian services better support people closer to home. Bethlehem also enjoys research partnerships at national and international levels, particularly in the areas of progressive neurological disease.
58 OUR SERVICES Private Hospitals ACT SA
CALVARY WAKEFIELD HOSPITAL, CALVARY BRUCE PRIVATE CALVARY JOHN JAMES ADELAIDE, SA HOSPITAL, ACT HOSPITAL, ACT Chief Executive Officer Juanita Ielasi Chief Executive Officer Kim Bradshaw Chief Executive Officer Tim Free (from 9 January 2017) (Shaune Gillespie was CEO until October 2016) 172-bed acute inpatient private hospital, 73 bed facility located on the Calvary 155 bed private hospital in the ACT, with a 24/7 emergency centre and Bruce campus. including a 20 bed rehabilitation unit, Wakefield Surgicentre day surgery seven theatres and one procedure room. Services: General medical and surgical This major tertiary hospital focuses services are complemented by clinical Services: Extensive range of general on neurosurgery and cardiac services, excellence in orthopaedics, urology, medical, general surgery, vascular, as well as orthopaedic, general and gastroenterology, and ophthalmology. gynaecology, paediatrics, orthopaedics, specialist bariatric surgery. It has Specialist services include a 15 bed urology, gastroenterology, thoracic, consulting suites, a 24-hour private Women’s Health Unit, the Calvary Sleep vascular, plastic, dental, ENT, intensive emergency centre, and level 3 intensive Study Service and Hyson Green Mental care unit, maternity unit with level 2 care and coronary care units and Health Unit. Hyson Green is the only special care nursery. Rehabilitation unit angiography suites. The freestanding private mental health unit in the ACT with day programs servicing on average Wakefield Surgicentre specialises in that offers inpatient, day patient and 35 to 40 patients a day including post paediatric day surgery. holistic healing services. joint surgery, medical reconditioning and falls prevention programs to reduce readmission to hospital.
CALVARY REHABILITATION CALVARY CENTRAL DISTRICTS CALVARY NORTH ADELAIDE HOSPITAL, ADELAIDE, SA HOSPITAL, SA HOSPITAL, SA Chief Executive Officer Juanita Ielasi Chief Executive Officer Elena McShane Chief Executive Officer Sue Imgraben 65 bed private rehabilitation hospital A modern 90 bed private hospital. 153 bed private hospital with 7 theatres, with day and outpatient programs. 2 day procedure rooms and 16 bed Mary Services: Medical and surgical services, Potter Hospice onsite. Services: Inpatient and day patient including comprehensive cancer care rehabilitation including cardiac, services and specialist consulting suites Services: Inpatient care, surgical orthopaedic, neurological stroke, on site. Located north of the city, the and medical services. Core surgical multi-trauma, falls prevention, geriatric hospital provides valuable support to specialties are general surgery, assessment, pulmonary, reconditioning the Barossa Valley and Northern Yorke colorectal surgery, urology and and committed to restoring quality of Peninsula regions. gynaecology. Oncology services, life to its optimal level. inpatient care and acute palliative care. Women’s health services including obstetrics and gynaecology and a level 5 Special Care Nursery. All services are supported by Level 2 ICU and 24hr onsite medical cover.
Continuing the Mission of the Sisters of the Little Company of Mary 59 Growth, Innovation and Integration
OUR SERVICES Community Care and Private Hospitals
Community Care NSW TAS
CALVARY COMMUNITY CARE CALVARY RIVERINA, WAGGA CALVARY LENAH VALLEY National Director Cheryl De Zilwa WAGGA, NSW HOSPITAL, HOBART, TAS Chief Executive Officer Robin Haberecht Chief Executive Officer Kathryn Berry Assists 16,156 clients each month across 21 locations in NSW; Australian Capital 121 bed private hospital, 32 bed drug 181 beds including emergency services, Territory, South Australia, Tasmania; and alcohol unit and a surgicentre. critical care, obstetrics, orthopaedics and neurosurgery. Victoria; Northern Territory and Tiwi Services: palliative care, general Islands. Calvary Community Care has medicine, surgery, cardiology, Lenah Valley is the largest private been supporting people in their own respiratory, sleep studies, orthopaedics, hospital in Tasmania. Situated five homes and communities for over twenty colorectal, breast, bariatric, minutes from the heart of the city years delivering a range of aged care, ENT, paediatric surgery, urology, of Hobart with spectacular views disability and other support services that ophthalmology, obstetrics and over greater Hobart, the hospital is a enable independence, improve social gynaecology, oral maxillofacial, plastics, leader in Neurosurgery, Orthapaedics, connections and promote positive health intensive/coronary care, maternity Uroglogy, Gynaecology, Surgical and and well-being. Community Care offer and special care nursery, rehabilitation Medical Care. three core service areas: Support at including hydrotherapy and day Home, Support for Carers and support procedures. Onsite services include when coming Home from Hospital. cardiovascular laboratory, medical Services: a modern Maternity and Services: Personal care, social support, imaging, pathology, cancer care centre Women’s Health Unit, Endoscopy Unit, community access, transport, respite, and Breastscreen NSW. Critical Care Unit, Intensive Care Unit community nursing, return from and a 24/7 Accident and Emergency hospital support, 24 hour overnight Department. care, domestic assistance, monitoring services, home maintenance.
CALVARY ST JOHN’S HOSPITAL, CALVARY ST LUKE’S HOSPITAL, CALVARY ST VINCENT’S HOBART, TAS LAUNCESTON, TAS HOSPITAL, LAUNCESTON, TAS Chief Executive Officer Kathryn Berry Chief Executive Officer Grant Musgrave Chief Executive Officer Grant Musgrave 108 bed private hospital. 68 bed private hospital. 73 bed private hospital. Services: palliative care, general medical Services: palliative care, orthopaedics, Services: urology, general surgery, and surgical services, day surgery, ENT surgery, dental surgery, general colorectal surgery, plastic surgery, oncology, ENT and paediatric surgery, medical services, chemotherapy, mental gynaecology surgery, oral and inpatient rehabilitation and pain health care and sleep studies. maxillofacial surgery, high dependency, management services. lithotripsy, gastroenterology, post natal care, general medical services and rehabilitation.
60 OUR SERVICES Retirement Communities
OUR SERVICES Community Care and Private Hospitals ACT NSW – Sydney NSW – Hunter Region
CALVARY CESSNOCK CALVARY HAYDON RETIREMENT CALVARY RYDE RETIREMENT RETIREMENT COMMUNITY, NSW COMMUNITY, ACT COMMUNITY, NSW General Manager: Kristin Smith General Manager: Stephanie Tyrell General Manager Deborah Booth Located in the heart of Hunter Valley (Acting) Among the gum trees and gardens wine country, Calvary Cessnock of South Bruce, Calvary Haydon Set amid tranquil landscaped gardens Retirement Community offers quality Retirement Community provides on an historic property, Calvary Ryde care accommodation in Bimbadeen and quality residential care and support Retirement Community in Sydney offers Nulkaba for 296 residents. to 100 residents. In addition to permanent accommodation for more Bimbadeen Residential Care dementia-specific services and than 240 residents, as well as respite accommodates 80 residents in a respite accommodation, it offers accommodation. The community is contemporary, home-like environment. accommodation. The aged care friendly and close-knit, with residents It also offers respite accommodation rooms are all large single rooms from many cultures and backgrounds. services. Residents are housed in large with ensuites. They are finished with Marian Residential Care has 52 single single rooms, each with an ensuite, in quality coordinated furnishings and rooms with ensuites. Residents can one of four lodges: Mt View (16 beds), are surrounded by fully landscaped enjoy activities five days a week, and Watagan (24 beds), Windemere (24 gardens. Residents have access to delicious fresh meals are prepared in the beds) and Mulbring (16 beds). Each spacious dining areas, and lounge rooms kitchen daily. Mary Potter Residential lodge has a spacious lounge/dining are scattered throughout the facility, Care is a 63-bed facility including a area, plus separate lounges and quiet allowing residents and families to relax 21-bed wing for patients with dementia. rooms. Mt View and Mulbring offer together. The 78 independent living It has a mix of single-, double- and four- secure accommodation for people with units are two- and three-bedroom villas bed rooms, most with garden views. dementia. and apartments. Dalton Gardens has 126 independent Nulkaba Residential Care offers The centre is close to a large shopping living units and provides residents with contemporary accommodation centre and public transport, and a maintenance-free, secure and relaxing for 216 residents as well as respite Calvary’s public and private hospitals lifestyle. accommodation. Residents live in one are just across the road – all ensuring of eight lodges, containing a mix of that residents have a safe, secure and single and double rooms. Nulkaba offers enjoyable standard of living. secure accommodation for 96 people with dementia.
CALVARY MT CARMEL CALVARY MT PROVIDENCE CALVARY COOINDA RETIREMENT RETIREMENT COMMUNITY, NSW RETIREMENT COMMUNITY, NSW COMMUNITY, NSW Manager: Maree Gibbs Manager: Brad Roberts Manager: Sharon Sheen (formerly Suzette Connolly FY15–16) This facility in Maitland provides quality This facility in Singleton provides Residents have been enjoying the care in rooms for 41 residents, overnight quality care for more than 34 country charm and friendly atmosphere respite accommodation and 14 two- permanent residents, as well as a day of this facility in Muswellbrook in the bedroom independent living units. respite program and overnight respite beautiful Upper Hunter for more than Many of the units have a wraparound accommodation. Residents enjoy single 40 years. It has single aged care rooms veranda and large windows with views. rooms, each with an ensuite, open for 36 permanent residents and 12 Each single room has an ensuite, air common rooms and a large outdoor independent living units, as well as conditioning and a balcony overlooking area overlooking Singleton Showground. the rural backdrop. respite accommodation.
Continuing the Mission of the Sisters of the Little Company of Mary 61 Growth, Innovation and Integration
NSW – Newcastle
CALVARY EPHESUS RETIREMENT CALVARY TOURS TERRACE CALVARY ST LUKE’S RETIREMENT COMMUNITY, NSW RETIREMENT COMMUNITY, NSW COMMUNITY, NSW Independent Living Units Coordinator: Independent Living Unit Coordinator: Independent Living Unit Coordinator: Liz Jacobs Liz Jacobs Liz Jacobs It is just a short stroll to shops, cafes Situated in the historic Newcastle Located close to cafes and a relaxing and the library from this independent suburb of Hamilton South, this facility bar in the Newcastle suburb of Cook’s living facility at Lambton in Newcastle, provides a peaceful haven just minutes Hill, this facility offers the perfect blend which features wide driveways, easy-to- from the city centre. The architecturally of metropolitan and beachside lifestyles. maintain gardens and the neighboring designed living units feature generous The six two-bedroom units have air Holy Trinity Parish. rooms, air conditioning and low- conditioning, picket-fenced courtyard maintenance gardens. Each of the eight two-bedroom units gardens, welcoming entryways and is air conditioned and has an internally A shaded communal barbecue area ample parking. accessible lock-up garage. In addition, is available for entertaining family The units back on to the St Luke’s Social a shaded communal barbecue area and friends and for socialising with Centre, which offers residents a variety is available for entertaining guests or neighbours. The facility is close to the of entertainment, activities and day socialising with neighbours in this tight- shopping precincts of Market Town trips with like-minded people. A shaded knit community. and The Junction, making it ideal for communal barbecue area is available for downsizing without compromising on The facility also has a 24-hour entertaining guests after a day at the living life to the full. monitoring system for emergencies beach or a stroll down to Newcastle’s and offers reactive and preventative The facility has a 24-hour monitoring café hub for a meal and a spot of maintenance to ensure units are always system for emergencies. Reactive and people-watching. in prime condition. preventative maintenance ensures units are always in prime condition.
NSW – Lake Macquarie and Port Stephens
CALVARY NAZARETH RETIREMENT COMMUNITY, NSW Manager: Julie Heaney This facility in the lakeside community of Belmont on the Central Coast has aged care accommodation, 17 boutique one and two bedroom independent living units, secure accommodation for dementia patients and respite accommodation. The quality aged care accommodation for 50 permanent residents is in a single storey building with large lounge rooms and large outdoor covered courtyards.
CALVARY ST FRANCIS RETIREMENT COMMUNITY, NSW Manager: Susan Waters Beautifully maintained in leafy Eleebana on the Central Coast, this facility has 52 single aged care rooms, 30 independent living units, respite accommodation and a 12-bed secure unit for residents with dementia. Located in a tranquil bush setting, the two-bedroom units have internally accessible lock-up garages, air conditioning and gardens. Each aged care room has an ensuite. Residents in the single-level dementia unit can participate in daily activities including crafts, singing, bingo and cooking.
CALVARY TANILBA SHORES RETIREMENT COMMUNITY, NSW Acting Manager: Maree Gibbs (formerly Lindy Farrelly FY15-16) Residents enjoy beautiful views of Tanilba Bay and the bush in this facility, which has 41 single rooms, respite accommodation and independent living units. Each of the 41 aged care rooms has an ensuite. Residents can participate in activities seven days a week, as well as take regular bus trips and participate in social outings.
62 NSW – Manning Valley
CALVARY ST JOSEPH’S CALVARY ST MARTIN DE PORRES RETIREMENT COMMUNITY, NSW RETIREMENT COMMUNITY, NSW CALVARY ST PAUL’S RETIREMENT Manager: Helen Gayner Manager: Maureen Kiss COMMUNITY, NSW Manager: Mark Gunn Located in the Newcastle suburb of Located in the heart of Waratah in Sandgate, this facility is home to 135 Newcastle, the facility is close to a large Positioned in a rural setting on the residents. It also offers a secure unit shopping centre, public transport and a Manning River in Cundleton, near Taree, for residents with dementia, an ethno- major local hospital. It provides friendly this facility has a warm country feel. specific unit, respite accommodation and quality care for 41 residents in single It offers permanent accommodation 18 one and two bedroom independent rooms with ensuites in a single-level in single rooms with ensuites for living units. The single and shared rooms building. 40 residents, as well as respite for aged care residents are in an air- accommodation. conditioned single-level building.
Retirement communities
New developments
Victoria (VIC)
Tasmania (Tas) (12 locations including Muswellbrook)
Forster (respite care only), Albury (respite care only)
Continuing the Mission of the Sisters of the Little Company of Mary 63 Calvary Directory www.calvarycare.org.au
NATIONAL OFFICE Calvary St John’s Hospital Calvary St Joseph’s Little Company of Mary Health 30 Cascade Road, Retirement Community Care Limited South Hobart Tas 7004 240 Maitland Road, Sandgate NSW 2304 Level 12, 135 King Street, Ph: 03 6223 7444 Ph: 02 4967 0600 Sydney NSW 2000 www.calvarystjohns.org.au Ph: 02 9258 1700 Calvary Cooinda Retirement Community www.calvarycare.org.au Calvary St Luke’s Hospital 42 Bathurst Street, Singleton NSW 2330 24 Lyttleton Street, Ph: 02 6572 1537 CALVARY COMMUNITY CARE East Launceston Tas 7250 Operates in Victoria, New South Wales, Ph: 03 6335 3333 Calvary Mt Carmel Retirement ACT, South Australia, Tasmania, www.calvarystlukes.org.au Community Northern Territory and Tiwi Islands 9 Dwyer Street, Maitland NSW 2320 Head Office: 551 Blackburn Road Calvary St Vincent’s Hospital Ph: 02 4932 0350 Mt Waverley Vic 3149 5 Frederick Street, Launceston Tas 7250 Ph: 03 9271 7333 / 1300 660 022 Ph: 03 6332 4999 Calvary Mt Providence www.calvarycommunitycare.org.au www.calvarystvincents.org.au Retirement Community 59 Tindale Street, HOSPITALS NEW SOUTH WALES Muswellbrook NSW 2333 Ph: 02 6543 2053 AUSTRALIAN CAPITAL Calvary Riverina Hospital TERRITORY Hardy Avenue, Wagga Wagga NSW 2650 Calvary Nazareth Ph: 02 6925 3055 Retirement Community Calvary Public Hospital Bruce www.calvary-wagga.com.au 1 Vincent Street, Corner of Belconnen Way and Belmont North NSW 2880 Haydon Drive, Bruce, ACT 2617 Calvary Mater Newcastle Ph: 02 4947 0047 Ph: 02 6201 6111 Edith Street, Waratah NSW 2298 www.calvary-act.com.au Ph: 02 4921 1211 Calvary St Francis www.calvarymater.org.au Retirement Community Calvary Bruce Private Hospital Gleeson Crescent, Eleebana NSW 2282 Corner of Belconnen Way and Calvary Health Care Kogarah Ph: 02 4942 7477 Haydon Drive, Bruce ACT 2617 91–111 Rocky Point Road, Ph: 02 6201 6111 Kogarah NSW 2217 Calvary St Martin de Porres www.calvaryactprivate.org.au Ph: 02 9553 3111 Retirement Community www.calvary-sydney.org.au 26 Lorna Street, Waratah, NSW 2298 Calvary John James Hospital Ph: 02 4968 2244 173 Strickland Crescent, VICTORIA Deakin ACT 2600 Calvary St Paul’s Ph: 02 6281 8100 Calvary Health Care Bethlehem Retirement Community www.calvaryjohnjames.com.au 476 Kooyong Road, 54 River Street, Cundletown NSW 2430 South Caulfield Vic 3162 Ph: 02 6553 9219 SOUTH AUSTRALIA Ph: 03 9596 2853 www.bethlehem.org.au Calvary Tanilba Shores Calvary North Adelaide Hospital Retirement Community 89 Strangways Terrace, CALVARY RETIREMENT 71–74 Tanilba Avenue, North Adelaide SA 5006 COMMUNITIES Tanilba Bay NSW 2319 Ph: 08 8239 9100 www.calvarycare.org.au/retirement Ph: 02 4984 5922 www.calvarynorthadelaide.org.au Ph: 02 4954 1800 / 1800 222 000 Calvary Ephesus Calvary Wakefield Hospital Calvary Ryde Retirement Community Retirement Community 300 Wakefield Street, Adelaide SA 5000 678 Victoria Road, Ryde NSW 2112 88 Dickson Street, Lambton NSW 2299 Ph: 08 8405 3333 Ph: 02 8878 1400 Ph: 1800 222 000 www.calvarywakefield.org.au Calvary Haydon Retirement Community Calvary St Luke’s Calvary Rehabilitation Hospital 2 Jaeger Circuit, Bruce ACT 2617 Retirement Community 18 North East Road, Walkerville SA 5081 Ph: 02 6264 7400 204–206 Darby Street, Ph: 08 8168 5700 Cooks Hill NSW 2300 www.calvaryrehabsa.org.au Calvary Cessnock Retirement Ph: 1800 222 000 Community Calvary Central Districts Hospital 19 Wine Country Drive, Calvary Tours Terrace 25–37 Jarvis Road, Elizabeth Vale SA 5112 Cessnock NSW 2325 Retirement Community Ph: 08 8250 4111 Ph: 02 4993 9000 242 Lawson Street, www.calvarycentraldistricts.org.au Hamilton South NSW 2303 CALVARY RETIREMENT Ph: 1800 222 000 TASMANIA COMMUNITIES HUNTER Calvary Retirement Communities Calvary Lenah Valley Hospital Hunter Regional Office Shared Services 49 Augusta Road, Lenah Valley Tas 7008 240 Maitland Road, Level 1, 342–344 Main Road, Ph: 03 6278 5333 Sandgate NSW 2304 Cardiff NSW 2285 www.calvarylenahvalley.org.au Ph: 02 4967 0600 Ph: 02 4954 1800