SYRACUSE UNIVERSITY FALL 2006  VOL. 9, NO. 2

School of Information Studies THE ORIGINAL INFORMATION SCHOOL®

Alumna Donates $1 Million to Support School, Honor Mother

KRISTEN BLAKE, CONTRIBUTING WRITER

s a library science student at small number of jobs available Syracuse University during the and the lengths they would go Great Depression, Estelle Wil- to get them. One friend who helm ’38, ’39 was no stranger to hoped to work as a dietician the world of financial difficulty told Wilhelm how she was Aplaguing the nation. Often unable to afford forced to work two years with- books for her classes, Wilhelm would hole up out pay before she could begin in the Carnegie Library and study the Univ- collecting her salary. ersity’s copies of her texts until a janitor kicked But despite the challenges her out at closing time. She listened to friends facing her and the potential who had graduated tell horror stories about the hardships to come, Wilhelm says she never wavered about the importance of completing her education. She attributes her determination to her mother, Katherine Katchmar, who impressed upon her children the importance of excelling academically. “She was a great believ- er in education,” Wilhelm says. “With her, it was always ‘study, study, study.’” Nearly 70 years later, Wilhelm has made a $1 million donation to the School of Informa- tion Studies in memory of the mother who put six children through college during the height of the Depression. Wilhelm’s donation will be used to support the school’s Technology Endowment Campaign for Hinds Hall Estelle K.Wilhelm at check presentation ceremony (TECHH) Fund, which contributes to the October 30, 2006. (Inset) Estelle Katchmar from maintenance of technology equipment with- 1937 Onondagan. Carnegie Library in 1937 in classrooms and labs. In appreciation of her

gift, Wilhelm has been given the opportunity to name the Katherine Katchmar Learning SCHOLARSHIP IN ACTION: Center, an approximately 2,000 square foot combined classroom and computer lab in The Role of Doctoral Education Hinds Hall. In addition to her mother, Wilhelm’s dona- in a Great University tion also pays tribute to Dean Wharton Miller, director of the School of Library Science ERIC F.SPINA, INTERIM VICE CHANCELLOR AND PROVOST OF SYRACUSE UNIVERSITY during her years at SU. A favorite instructor, Miller made an impression on Wilhelm Editor’s note:The following is an edited version of Interim That phrase served us well in its time, and it helped because, like her mother, he possessed a belief us to find the focus and commitment we needed to Vice Chancellor Eric F. Spina’s remarks to faculty and in education, as well as a playful sense of ensure that all of our students were getting a first-rate staff members and doctoral students at the School of humor. Wilhelm recalls one April Fool’s Day education. I think it’s safe to say we successfully met Information Studies Convocation on September 8, 2006. when Miller, after seeing her running late for the challenges that gave rise to that phrase, and now his class, announced upon her arrival that she want to speak briefly today about the role of we’re ready to address new challenges. Of course, just would be giving a class presentation about scholarship and doctoral education in a great because we no longer actively use this catchphrase does business librarianship, a topic she knew noth- university and the important role of the School not mean we are any less concerned with students or I ing about. Rushed and frazzled, Wilhelm stood of Information Studies at Syracuse University. their success. Student success remains paramount; it’s in shock for a minute before realizing that her There have been a lot of changes recently through- simply time to address that demand from a different “presentation” was a put-on. out the University, and I know some people are won- perspective. Miller’s professional recommendations dering if we are still a “Student-Centered Research In effect, that is exactly what we are doing with our later helped Wilhelm embark on her career University.” That phrase conveyed an important mes- call for “Scholarship in Action.” By recasting our insti- as a librarian during a time when jobs were sage for us at a difficult time in the University’s history. tutional mandate in these terms, we are placing an scarce. She says she has always been grateful We needed that phrase to emphasize—perhaps more emphasis on faculty excellence and scholarly distinc- for his encouragement and aid. “I always want- internally than externally—that our students (under- tion. This may not be the most direct way to attract ed to say thank you to Dean Miller, and I never graduate students in particular) are our lifeblood and undergraduate students, but it certainly is the best way did,” Wilhelm says. “I am happy to be giving must come first in everything we did as a University. continued on page 7 this gift while I’m still alive and can witness continued on page 7 FALL 2006 SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES HOME2 PAGE Inside this Issue Feature Articles Alumna Donates $1 Million to Support School, Honor Mother 1 Scholarship in Action: DOUGLAS LLOYD PHOTOGRAPHY Eric Spina, formerly the engineering dean, The Role of Doctoral Education was appointed interim provost (that’s my boss in a Great University 1 and the Chancellor’s deputy).What great news Web Site Allows Researchers to for us. He understands us through our collabo- Connect with Test Subjects 5 rations with L.C. Smith College of Engineering Yearlong Lecture Series Focuses on and Computer Science (ECS) for the past few Information Age Collaboration 6 years. He had some great things to say about Meredith Award Enables Prof. Small us at his recent speech during our school-wide to Expand E*LIT Project 6 convocation this September (Cover story). Eric Documenting Civil Rights History 9 Believe It or Not: Collaborative made a terrific appointment by naming Shiu-Kai Study Explores Web Site Chin to be the interim dean of ECS. He’s been Credibility Issues 9 one of the school’s best friends since long Laura Bush 21st Century Librarian before I got here. Program Awards More Than ECS and the School of Information Studies $1 Million to Support Library kicked off a “Year of Exploration” this past spring Studies at SU 13 with Dan Atkins, formerly dean of the School of Improving Patient Care Through

DEAN’S ith my intended departure Information at Michigan, and now director of More Effective Record Keeping 16 from the deanship this the National Science Foundation’s Office of School News August, you’d think we’d Cyberinfrastructure (see page 6). Other speak- Dean’s Column 2 be slowing down.The fact ers are lined up for this academic year, and each Faculty Column 3 Wis, we’re dancing faster than ever. I guess it’s the is brought to campus jointly by the two colleges Faculty News 3 feeling that anything set aside this year will be set to help us find common ground.The Whitman Staff News 4 aside forever—at least under my watch. I went School of Management’s recently appointed School Begins Search for a to Beijing this past May to give out 50 certificates dean, Mel Stith, has also become a supporter of New Dean 8 to Chinese digital librarians who were taught collaboration between our two schools.We’ll Student Profile over two years by our professor Jian Qin (see have much to announce about this cooperative Jeffrey Golden ’06 8 page 3).We were invited back to keynote an venture in a coming issue of Home Page. Development Forum 14 all-China conference on information education I’m delighted about all of the great things List of Donors 15 in Wuhan in October. Always need to show the that are happening here.We’re number one in Alumni News COLUMN flag.This May, I’ll meet a cohort of students from information systems and number two in digital From the Director 10 Europe in an executive master’s degree program libraries.Wow! This is becoming a great last year Class Notes 10 on e-governance we co-sponsor with the Swiss as the dean, and hopefully a banner year for the Alumni Profiles Federal Institute of Technology. school, which now has its largest graduate enroll- Margaret Miller G’98 11 Hinds Hall continues to be on the build. ment in its history. I think the world is getting the Robert Diamond ’01 12 By spring we’ll have the entire first floor (third message.We’re all at the top of our game!  SYRACUSE UNIVERSITY of four) reconstructed for our exclusive use. Dedication is April 20, so mark your calendar. We’ll have special lectures and panels, and a re- PAGE naming building dedication by our Chancellor. In School of Information Studies November,the school celebrated the receipt of a Raymond F. von Dran THE ORIGINAL INFORMATION SCHOOL® million dollar gift by Mrs. Estelle Wilhelm ’38,’39 Dean Home Page is published twice a year to sponsor the Katherine Katchmar Learning by the School of Information Studies, Center (Cover story). Hinds Hall, Syracuse University, Syracuse NY 13244, 315-443-2911; ist.syr.edu; [email protected]. Raymond F. von Dran, Dean Executive Editor: Homecoming Barbara Settel G’73, G’76 [email protected] 2006 Editor: Events Bring Together Margaret Costello, [email protected] Contributing Writers: Alumni, Students, Kristen Blake G’07 Tammy DiDomenico and Faculty Aimee Hammill Dozens of students and staff Carol Kim G’01 turned out for the 2006 David Marc Homecoming Alumni Panel, Christine Mattheis ’07 featuring the following recent Kayleigh Minicozzi ’08 alumni of the school (from left to Design and Production: right): Duane Bridgeman ’95, G’97, Kiefer Creative engagement partner at Cisco Systems; Daniel Marino ’97, direc- Photography: tor of ACAI Solutions; Natalie Ponder ’95, G’98, a consultant Angela Baldridge G’06 at Huron Consulting Group; Scott Faller ’03, project leader at AJ Chavar G’07 General Electric Co.; and Anthony Percival ’95, G’97, director of John Dowling information technology at Kroll Inc.The following day, students Leslie Kosoff and faculty presented posters during the Homecoming Fair in Douglas Lloyd Hinds Hall, including members of Women in Information Steve Sartori Technology (from left to right) Fatima Espinoza, president; Barbara Settel Divya Kurup, outreach committee co-chair; and Ranjini Editorial support provided by the Ramkumar, member. Office of Publications. Address submissions to: Margaret Costello, 229 Hinds Hall, Syracuse NY 13244; [email protected]. SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES FALL 2006 HOME3 PAGE

Faculty, Staff, Student NEWS

The Joint Digital Library Workshop in Beijing

JIAN QIN, PROFESSOR

ay 26, 2006, was a big day for every- and ideas. One participant concluded, “We By the last day, few wanted to see the one at the Second Joint Digital learned not only the theories and practices workshop end. Dean von Dran handed FACULTY NEWS MLibrary Workshop, co-organized from the lectures, but also the spirit of open- certificates to each of the participants, and by the School of Information Studies and the ness, innovation, and teamwork.” closing speeches were given by Yuan Haibo, China National Library of Science. Only a Dean Raymond von Dran touched on the director of the China National Science few days before, I gave instructions to the some of the same issues—innovation and and Technology Library, and Xiaolin Zhang, participants—mostly library directors or the sharing of knowledge—in his keynote the executive deputy director of the China mid-managers in China—about creating address, “The Information Society: Modern National Library of Science. The workshop their first-ever poster presentation. Each Development or Human Nature.” He dis- ended on a high note. Yuan Haibo, who was group was to incorporate content learned cussed information technology and human so pleased at its success and the accom- from three mini-courses taught during the development issues from a global and his- plishments of the participants, agreed on the 10-day workshop, including digital preser- torical perspective, tracing the evolution of spot that the workshop should be continued vation taught by Professor Ken Lavender, notable technological and social accom- for another two-year round.  human computer interactions in digital plishments from ancient manuscripts to the libraries taught by Professor Michael ever-evolving computer. He noted the com- Professor Jian Qin researches Twidale from the University of Illinois at mon root for all information professionals: and teaches in the areas of Urbana-Champaign, and ontology design technologies, human users, and innovations knowledge organization, infor- and implementation, which I taught. As I over the thousands of years. The open and mation organization, and moved from group to group, I was impressed collaborative atmosphere throughout the information technology appli- by the quality of their work and the enthu- workshop made the participants more vocal cations in managing knowledge siasm they had for the project. They would than usual in asking questions of Dean and information. She holds explain how much they learned from the von Dran and in engaging with the material a Ph.D. from the University process in terms of both content and the he presented. Throughout the workshop, Jian Qin of Illinois at Urbana-Cham- hands-on, interactive group work. it became evident that although we speak paign, a master’s degree in For example, one group chose to focus different languages and live in different library and information science from the University on a real-world project that a team member cultures, we are tackling the same informa- of Western Ontario, and a B.A. from Wuhan worked on professionally. Using the knowl- tion problems. University, China. edge gained in the workshop, the group examined a portal that contained informa- tion about AIDS. The members explained & VIEWS how they rethought the way in which a user might interact with the web site and then made changes to the content structure based on their new user-based perspective. I could feel their pride and excitement about the improvements that they made. The participants were mostly practi- tioners from various types of libraries, and many oversee digital library research and development projects. In terms of access to technology and information, they differed very little from their American counterparts. What seemed to be new to them were the instructional methods we employed in teaching the content. The seminars were more interactive, and encouraged partici- pants to think about familiar issues in new ways. They got a firsthand look at how col- School of Information Studies Dean Raymond von Dran and professors Jian Qin and Gisela von Dran laborative work can yield creative solutions pose with participants in the Second Joint Advanced Workshop in Digital Libraries, which was held in Beijing in May.

KEVIN CROWSTON was He presented with B. Kwasnik,Y. Chun, J. D’Ignazio, JOON PARK, assistant promoted to full professor. and J. Rubleske “Challenges in Creating a Taxonomy professor, published with He published with for Genres of Digital Documents” at a meeting of the J. Giordano the book chapter J. Howison “Hierarchy and International Society for Knowledge Documents in “Software Component Centralization in Free and Vienna in July; with K. Chudoba, M.Watson-Manheim, Survivability in Information Open Source Software Team and C. Lee “A Practice View on Meetings:The Impact Warfare” and with H. Lu and Communications” in Know- of ICTs on Organization Form and Function” and with C.Tsui the book chapter ledge,Technology and Policy, L. Qin and R. Heckman “Language and Power in Self- “Anti-Spam Approaches Kevin Crowston 18(4); and with J. Howison Organizing Distributed Teams,” both at the Academy Joon Park Against Information Warfare,” “Assessing the Health of a of Management Conference in Atlanta in August. both in the Encyclopedia of FLOSS Community” in IEEE Software, May/June. He chaired “Open Source Software: Research Cyber Warfare and Cyber Terrorism (IDEA Group He also published with J. Howison and K. Inoue Development Workshop” at the Academy of Publishing). “Social Dynamics of FLOSS Team Communications;” Management Conference. He also published with J. Giordano “The Access with B. Scozzi “The Role of Mental Models in FLOSS Control Requirements for Countering Insider Threats” Development Work Practices;” and with H. Annabi MEGAN OAKLEAF, assistant professor, present- in The Proceedings of the IEEE Symposium on and R. Heckman “Group Learning in the Early Years ed “The Right Assessment Tool for the Job: Seeking Intelligence and Security Informatics Conference; of Apache Web Server,” all in the Proceedings of the a Match Between Method and Need” at the Library with D. Gala, S. Kim, P.Ko, and P.Yen “Towards Second International Conference on Open Source Assessment Conference in Charlottesville,Va., in Secure Municipal Wireless Network” in the Software. September. continued on page 4 FALL 2006 SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES HOME4 PAGE

Faculty, Staff, Student NEWS

The School of Information Studies Welcomes New Staff Members

BLYTHE BENNETT SUE CORIERI MARGARET COSTELLO Assistant Director of the School Media Program Director of Enrollment Management Director of Communications 114G Hinds Hall 233 Hinds Hall 229 Hinds Hall Blythe Bennett coordinates Sue Corieri is responsible for Margaret Costello is responsi- services for campus and marketing and recruiting for ble for promoting the school in distance education students the nationally ranked graduate all of its internal and external pursuing their school media and undergraduate programs communications. She will certification. She also supervises in information management oversee the production of internships, and assists the and technology, library and newsletters, press releases, school media program director information science, telecom- web site content, branding, in implementing program munications and network man- and recruitment and other Blythe Bennett assessment and improvement Sue Corieri agement, and school media. Margaret publications. For the past five for the National Council for A 2001 graduate of the mas- Costello years, Costello served as an Accreditation of Teacher Education.A 1994 graduate ter’s degree in information management program, editor and writer in SU’s of the master’s degree in library science-school media Corieri worked as a research analyst and web man- Office of Publications, writing for Syracuse University program, she earned B.S. degrees in Spanish and soci- ager at the school’s Center for Natural Language Magazine and several other campus newsletters. ology from Marietta College in 1982 and her teaching Processing from 2000 to 2004. Most recently, she She holds a bachelor’s degree in English from Yale certificate in 1984. served as a recruiting specialist at SU’s School of University. Architecture, where she directed undergraduate admissions activities and recruitment efforts.

Continued from page 3 Library; to the Shanghai Library Association; and on knowledge organization systems and metadata Proceedings of the U.S.-Korea Conference on Science, to the Zhejiang Province Library Association Faculty Briefs Technology, and Entrepreneurship; with G. An “Packet (Hangzhou, China) and Jiaotong University Library Marking-Based Attack Response for Suspicious (Shanghai, China). Wilkinson Puts Scholarship to Traffic on the Web” in the Proceedings of the Action in New York City Conference on Information Security and Cryptology; RUTH V. SMALL, Laura J. and L. Douglas Meredith Professor Alex Wilkinson shared his technical expertise through pro and with G. Devarajan “Fine-Grained and Scalable Professor, received a two-year, $400,000 grant from bono work for New York City nonprofit agencies this summer. One of Approaches for Message Integrity” in the the Institute for Museum & Library Services to study Proceedings of the 40th Hawaii International his projects examined NPower-NY (http://www.npowerny.org), a non- the impact of New York State’s school libraries on Conference on Systems Science. profit organization that provides IT services for other nonprofits in student achievement and motivation. He presented the poster “Component She published the invited article “Motivating New York City. Based on his work,Wilkinson wrote a paper advising Survivability for Mission-Critical Distributed Learning in the Library Media Center” in a special small- and medium-sized nonprofits on how, when, and whether to hire Systems” at the Info Challenges Conference issue of American School Board Journal. She presented their own IT support staff or contract IT support from vendors. He in June. with K. Parker a workshop on survey development also gave a seminar on this topic to a group of nonprofit managers. Park received a $39,977 grant for Dynamic Hy- to the Partners in Achievement: Libraries & Students brid Component-Test for Mission-Critical Distributed Currently, under the auspices of the Taproot Foundation (PALS) program of the Onondaga-Cortland- Systems sponsored by the Information Warfare (www.taprootfoundation.org),Wilkinson is leading a team of advertising Madison BOCES School Library System. Program of the U.S. Air Force Research Laboratory. In July, Small rode the buses from New York and IT professionals—all working pro bono—to develop a new web He was invited to and served on the program City to Syracuse with 67 new A-PLUS (Preparing site for Education Through Music (www.etmonline.org), a nonprofit committees of the IEEE Information Assurance Librarians for Urban Schools) students, who attend- organization that delivers music education to schools in poor com- Workshop, the IEEE International Conference on ed a 10-day, initial residency for their library and munities in New York City. Information Reuse and Integration, and the IEEE information science-school media program. Annual Computer Security Applications Conference. Small became a founding member of a new Cogburn Appointed to He will serve on the program committees of the SIG (Special Interest Group) for the American New UN Organization IEEE Workshop on Trusted Collaboration in Educational Research Association called REISL November and the IEEE International Conference Assistant professor Derrick Cogburn has been named to the United (Research, Education, Information, and School on Intelligence and Security Informatics in 2007. Nation’s Global Alliance for Information and Communication Libraries).The purpose of REISL is to advance the knowledge of how literacy, self-directed learning, Technologies and Development (GAID), which was created by United JIAN QIN, associate professor, published with and social responsibility are developed through the Nations Secretary-General Kofi Annan in April 2006. Its mission is to N. Hernandez “Building Interoperable Vocabulary school library. facilitate and promote the integration of information and communica- and Structures for Learning Objects,” in the Journal ALEX TAN, associate tion technologies (ICT) into all areas of the globe to advance economic of the Society for Information Science and Technology, professor, published with February, 57(2); and three book chapters: two about and social development. GAID provides a platform for an inclusive, R.P.Suttmeier and X.Yao ontology and semantic web research written in multi-stakeholder policy dialogue on the role of ICT in development. “Standards of Power? Chinese and published in China and one about the Technology, Institutions, and Cogburn, who directs the Collaboratory on Technology Enhanced semantic and syntactic modeling of metadata published Politics in the Development Learning Communities (Cotelco), is a global expert on ICT policy and by the University of Brazil. of China’s National Standards its use in socio-economic development. His research center investigates Qin presented with P.Creticos and W. Hsiao Strategy,” a special report for the use of web-based collaborative technologies to share knowledge “Adaptive Modeling of Workforce Domain Alex Tan the National Bureau of Asian Knowledge” at the Ninth International Society between developed and developing countries. Studies;“Adoption of Low for Knowledge Organization Conference held Mobility Services” in INFO, October, 8(6); and the Stanton to Direct Ph.D. Program in Vienna, Austria, in July. book chapter “Diffusion and Impacts of the Internet Associate professor Jeffrey Stanton has been named director of the Ph.D. She gave lectures about ontology development and E-Commerce in China” in Global E-Commerce: for digital libraries to the Joint Digital Library Work- program in information science and technology.He replaces Professor Impacts of National Environment and Policy shop co-organized by the School of Information (Cambridge University Press).  Kevin Crowston, who served at the helm for five successful years. Stanton Studies and the Chinese Academy of Science will continue to serve as director of the Syracuse Information Systems Evaluation (SISE) Project and the Central New York Secure Business Initiative, both of which bring a sociotechnical perspective to the uses of information technology with organizations.  SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES FALL 2006 HOME5 PAGE

TESS SCHAUFLER NEW FACULTY Office Coordinator MEGAN OAKLEAF 114 Hinds Hall Assistant Professor Tess Schaufler assists faculty 326 Hinds Hall members with such tasks as Megan Oakleaf, the newest creating class lists and posting member of the school faculty, faculty office hours, editing completed a Ph.D. in informa- papers, and collecting student tion and library science in May evaluations. 2006 at the University of She also greets visitors North Carolina—Chapel Hill. to the suite of offices in 114 She brings expertise in a variety Tess Schaufler Hinds and provides general of areas, including evaluation administrative support to staff Megan Oakleaf and assessment of information members who work with students. She holds a services; theories, methods, bachelor’s degree in writing and literature from and assessment of user education; information literacy Naropa University and is working on her master’s frameworks and instruction; and information services thesis in English from Rutgers University. in academic libraries. CDL celebrates its new facility in Hinds Hall MATTHEW J. SCHUG This fall, she is teaching IST 605 Information Resources: Users and Services and will be teaching The Center for Digital Literacy co-directors Tiffany Koszalka, Fiona Lead Technical Support Assistant Chew, and Ruth Small hosted an open house in November to cele- IST 613 Library Systems and Processes in the 114B Hinds Hall brate the center’s renovated space in 105 Hinds Hall.The center also spring. She holds a M.L.S. in academic librarianship Matthew J. Schug is responsible features a new Curiosity & Imagination Lab, where faculty or doctoral for the set-up and maintenance from Kent State University in Kent, Ohio, and bach- students can conduct research on the use of technology to stimulate of all faculty and staff comput- elor’s degrees in English literature and education, children’s inquiry, imagination, and inventiveness. CDL is an interdisci- ers and laptops for the school. and Spanish and Spanish education from Miami plinary research center dedicated to understanding the impact of He provides technical assistance University in Oxford, Ohio. information, technology, and media literacies on children and adults in handling software Throughout her academic career, she has in today’s technology-intensive society. and server problems, among received numerous awards, honors, and fellowships. a myriad of other IT duties. Most recently, she served as the librarian for instruc- Matthew J. Schug Before beginning at the school, tion and undergraduate research at North Carolina he worked as a “double agent” State University in Raleigh, where she oversaw the for Best Buy’s “Geek Squad,” a group of IT specialists library instruction program and implemented an who made house calls to residential and business innovative orientation program for undergraduates. clients who needed computer or networking help.

Web Site Allows Researchers to Connect with Test Subjects

TAMMY DIDOMENICO, CONTRIBUTING WRITER

n 2000, Professor Jeff Stanton became interested in the idea of using ing ground for information technology students, and this is a classic infor- the web as a tool for collecting data for scientific study. Today, the mation business,” Stanton says. “The database and the technology IStudyResponse Project (studyresponse.org) is one of the University’s involved are extensive, which offers a good practical education, too.” top-grossing copyrights, and its participants have contributed to hun- Data collected through the StudyResponse Project has been used in dreds of research projects. “For a study to be legitimate, you really need more than 200 studies. Stanton says many users are repeat customers. access to a large number of participants,” Stanton says. “Mail surveys Thus far, StudyResponse clients have been primarily researchers from can cost a lot of money, so the web looked like an exciting prospect.” the United States and Canada. Clients pay a licensing fee based on But Stanton and StudyResponse cofounder Elizabeth Weiss first the size sample they need for their respective projects. Stanton says had to figure out how to screen participants. Many studies require hun- 60 percent of that fee goes toward the incentives participants receive at dreds of respondents in order to get credible results. He and Weiss the end of the study. The University gets a portion of the fee, and the rest devised a system through which participants are required to register goes toward maintaining the site and paying the staff. A survey has been with the site, and provide a demographic profile. Stanton says the infor- prepared to help monitor feedback from researchers, and Stanton hopes mation is used to group participants statistically. So when someone con- to implement it this semester. tacts studyresponse.org in search of respondents, there is a pre-screened Stanton says students work directly with researchers, helping them group ready to go. Stanton says the idea has appeal with respondents use the site to their best advantage—another skill that the students will because there are no physical connections between themselves and the use frequently in their future careers. “You have to learn the user researchers; there is comfort in anonymity. “The appeal is the use of orientation, which is at the heart of what our school does,” he says. the web portal,” he says. Additionally, protecting the privacy of the site “The needs of the researcher come first.” Additionally, Stanton says participants is always of utmost concern, Stanton says. Government- students benefit from learning about social science and the research controlled guidelines are enforced and monitored through the process. “For students, it really is an eye-opener in terms of how University’s Institutional Review Board. research is conducted.” While the participants are not “paid” for their time, Stanton has Carrisa Smith ’07, an information management and technology managed to incorporate a bit of e-commerce into the project. Survey major, says working on the project has enriched her educational devel- respondents are given electronic access to gift certificates, which can opment. “Not only do I get to work with researchers across the coun- be downloaded. But Stanton says the real reward is having an oppor- try, I have learned how to manage a large participant panel and create tunity to be a voluntary participant in social science research. To date, useable surveys that will get results,” she says. “I also have become more than 80,000 participants—mostly from the United States, Canada, skilled at managing multiple projects simultaneously. Based on both and England, are registered with studyresponse.org. researchers’ and participants’ comments after using the StudyResponse Each semester a couple of students work part time with Stanton on Project, I’ve found it provides a very important niche in the field of maintaining the site. He believes the site offers students a professional research.”  application of technical and business know-how. “The school is a train- FALL 2006 SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES HOME6 PAGE

Yearlong Lecture Series Focuses on Information Age Collaboration

MARGARET COSTELLO, EDITOR

n an age when people can communicate the series.“We want to encourage an opening because it encompasses the technical issues as through shared computer screens from of people’s minds, to get them all in the same well as the information and social aspects,” Idistant locations, instant messaging on cell room thinking about topics of mutual interest, Liddy says. phones, or e-mail accessed through portable and to find the connections with each other.” Professor Shiu-Kai Chin ’75, G’78, G’86, wireless devices, it’s easy to forget the impor- Daniel Atkins, founding dean of the Univer- interim dean of ECS, says the first lecture and tance of face-to-face contact, especially in sity of Michigan’s School of Information and workshops were well received. In November, developing trust and forging new partnerships. current head of the National Science Founda- Joan Feigenbaum, Henry Ford II Professor of That’s why the School of Information Studies tion’s Office of Cyberinfrastructure, kicked off Computer Science at Yale University, shared and the L.C. Smith College of Engineering and the series last spring. He spoke to an audience her expertise in security and privacy, digital Computer Science (ECS) launched The Year of of more than 60 faculty, students, and industry copyright, and computational complexity. Chin Exploration, a series of lectures and workshops professionals about using supercomputers, expects future speaker Scott Charney, vice aimed at bringing together members of those high-capacity networks, and specialized soft- president for trustworthy computing at colleges, as well as other campus and business ware and instruments to revolutionize scientific Microsoft who is scheduled to visit in February, community members, to discuss the net- and engineering research. Following the to be equally engaging. “The feedback from fac- worked information society. “Our initial goal keynote address, Atkins led break-out discus- ulty and researchers was excellent,” Chin says. was to find the overlap of common research sion groups focused on three common areas “The new collaborations that are being devel- interests between the two schools and to identified by the schools: trust, security, and oped through the lectures are crucial to forging develop interdisciplinary synergies,” says transparency; pervasive networks; and new ground in socially directed information Trustee Professor Liz Liddy G’77, G’88 of the collaboration.“Participants seemed particularly technology.”  School of Information Studies, an organizer of involved in the discussion of collaboration

Meredith Award Enables Prof. Small to Expand E*LIT Project

AIMEE HAMMILL, CONTRIBUTING WRITER

uth Small appreciates it when students program, including Preparing Librarians for dents with technology-based tasks that motivate come to her for advice. Her open door Urban Schools (PLUS), a distance-learning pro- them to explore their world through books and Rpolicy in and out of the classroom is part gram designed to train librarians for service in technology,while encouraging a librarian-teacher of the student-centered attitude that earned her high-needs urban schools. Small is also the first collaboration to implement these tasks. Small the 2006 Laura J. and L. Douglas Meredith director of Center for Digital Literacy, an interdis- has two goals for the project. She hopes to help Professorship, which recognizes outstanding ciplinary, collaborative research and development children understand that reading and technology teaching, and is designed to promote research center dedicated to understanding the role of can be synergistic and to help adults understand and dialogue on teaching excellence. Small is the information technology and media literacy in the that the use of technology can reinforce children’s first professor from the School of Information lives of children and adults. reading skills. Studies to receive the award.“It hasn’t really Small’s teaching philosophy is based on five E*LIT will bring together children from changed my career,” Small says,“but rather has principles, which she adapts as necessary to meet Central New York and graduate students from put an exclamation point on a long career that the challenges encountered in classroom as well three SU schools—a number Small sees increas- has focused on providing the best possible learn- as online teaching.They are: ing over the course of the project.“With the Meredith Professor  Ruth Small creates an ing environment for my students. It is very satisfy- An effective instructor creates a learning Meredith award, we are able to extend and engaging atmosphere ing to know that teaching is so highly valued at environment that stimulates her students’ expand E*LIT to more schools in more places,” for her students and Syracuse University.” and her own intellectual curiosity. she says.“By involving SU students from different encourages them Small, who has been on the faculty of the  Active learning and application of knowl- areas of study, we’ll be able to increase the diver- to be risk-takers edge to authentic problems are essential throughout their School of Information Studies since 1989, heads sity of content and interests we bring to the stu- educational journey. the library and information science school media for long-term learning. dents in community schools.”  Great teaching requires strategic risk-tak- Small considers her award not only an honor, ing and innovation. but also a learning experience. Her project will  Collaboration provides new perspectives allow her to teach children and adults, but more and enriches a learning environment. importantly, it will allow her to learn from them,  Students must learn to take responsibility as well as from her colleagues within SU.“The for their learning. Meredith Professorship has provided me with “These principles have served me well,” an opportunity to learn new teaching methods Small says.“I have applied a wide variety of moti- from some of the best teachers on campus,” vational techniques in both face-to-face and Small says.“This will certainly influence my future online instruction. I am always experimenting teaching, but the mystery is in what ways. Having with new ways to teach content.” been a teacher for most of my adult life, it will be As part of her three-year Meredith Project, an adventure to see how my teaching philosophy called Enriching Literacy through Information and style will be affected over the next three Technology, or E*LIT,Small will provide K-12 stu- years. I can’t wait!”  SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES FALL 2006 HOME7 PAGE

Continued from page 1 education she received here at Syracuse at the the impact that it’s having on the school.” She height of the depression,” von Dran told the sees her gift as belated thanks to a man who crowd. “Her monumental gift will help ensure The Katherine Katchmar Learning Center shared many of the same values she admired that our school will provide the finest educa- will feature: in her mother. tion imaginable for a yet-to-be-born generation  Approximately 2,000 square feet of classroom and lab space After leaving Syracuse, Wilhelm traveled of students. It will ensure that our core values, with her husband, Curtis, an Army officer, and which engage society on its own terms for the  1,210 square feet of classroom space capable of seating worked as a librarian in locations as varied as betterment of all, will still be powerful and cen- 50 students Endicott, N.Y., Philadelphia, New York City, tral to the school in the years yet to come.”  and, most memorably, Cape Lookout, a part  A computer lab with 24 learning stations of the National Seashore in North Carolina.  There, she was given a $500 a month A design uniquely suited to presentation and interactive allowance to purchase new books for the gov- discussion ernment post library where she worked. Despite having no running water or electric- ity, Wilhelm says she was in heaven reading This image depicts a books and swimming in the gorgeous, stark computer rendering environment. of a CASE classroom, Wilhelm, who now lives in Gillette, N.J., similar to the one that visited the School of Information Studies on will be attached to the computer lab in the October 30, 2006, to dedicate the Katherine Katherine Katchmar Katchmar Learning Center at a ceremony Learning Center. with Chancellor Nancy Cantor, Dean Ray- mond von Dran, and the School of Informa- tion Studies community. Dozens of faculty, staff, and students crowded into the Katzer Collaboratory to watch Wilhelm present a $1 million dollar check, join in a champagne toast, and listen to Dean von Dran say thank you on behalf of the school. “Mrs. Wilhelm was shaped by the library

Continued from page 1 rency. For that reason, from here on out, information stud- to ensure that they will receive a high-quality education with ies will be indispensable in teaching not just professionals but real, lasting value. all citizens how to access, verify, and contribute to the rap- When I invoke faculty excellence and scholarly dis- idly growing streams of information that flow into our homes, tinction, I’m really talking about the faculty members and classrooms, and offices. doctoral students in this school. Their research, their schol- To take on such a role, the School of Information Studies arship, and their vibrant, mental energy are what make our cannot be a silo. It needs to—and does—bridge to every classes more interesting, more current, and more relevant other unit on campus in teaching, in research, and in service. to our students’ careers and the lives they will lead. While The expanding role of information studies within academe some audiences don’t appreciate this, investment in first-class and society as a whole presents exciting new challenges for faculty and high-quality doctoral programs is, in reality, a the school’s faculty members and graduate students, as well direct investment in the undergraduate program that will pay as for the central administration and the leaders of our other significant dividends in the years to come. Simply put, it is schools and colleges. As key architects of this new world of they who validate our reputation as a great university. information, we will turn to you for your expertise and lead- Great things are expected from the faculty and doctoral ership as we work to build and strengthen these information students at the School of Information Studies, and we have bridges. In turn, these linkages will help the University full confidence that they will continue to build on the rep- achieve new levels of excellence while becoming better able utation for scholastic and professional excellence so richly to educate and meet the needs of tomorrow’s leaders—our deserved by one of the University’s superb schools. students. Eric F. Spina To fully appreciate the importance of the School of In reality, the School of Information Studies already Information Studies, we have to consider its role in the larg- models the underlying tenets of Scholarship in Action. er context of the University, particularly during this time of significant advance. Scholarship in Action is evident in the fact that your faculty members come from multiple disciplines—library science, psychology, policy, computer science, and The Role of Information Studies at SU business—and work in interdisciplinary fields on problems that truly matter to Traditionally, the School of Information Studies has been known for its inno- society. The net result of this is the creation of a “transdisciplinary” communi- vative academic programs, particularly at the graduate level, as well as its research ty that is unfettered by artificial boundaries in its pursuit of knowledge. You programs and personalized undergraduate education. Of course, the school will are indeed a “Faculty of One.” continue to fill these critical roles, but as technology continues to evolve, we are Scholarship in Action can be seen in your doctoral students; students who all relying on the School of Information Studies for a broader range of contri- come from a broad spectrum of backgrounds and have diverse professional inter- butions. ests and career objectives. It can also be seen in the fact that faculty members As this school knows perhaps better than anyone, information technology and doctoral students possess broadly different scholarly “profiles” that range is pervasive, ubiquitous, and still rapidly accelerating in its sophistication. from pursuit of fundamental, ivory-tower research questions to deeply applied Without thinking twice, today we all carry around CPUs in our phones and black- work of great interest to corporations, school districts, and governments. It’s also berries that are orders of magnitude more powerful than those that were aboard evident in your “public scholarship” that engages faculty members and students the space shuttle when it first flew in 1980. Computers increasingly will become in various communities with the goals of making a positive difference while pre- more embedded, less obvious, and more important to our everyday activities. senting lifelong lessons of a fundamental nature. In such a world, defining the role of a leading information school is at the No matter how you look at it, the work done within the School of Information same time both easy and terribly intimidating. The School of Information Studies is of central importance to this University. While the school continues to Studies’ universe is no longer confined to addressing the needs of academic fill its “traditional” role within a research university with professional aplomb, research. Today, you need to be everywhere thinking about everything: finan- you have stepped up to the plate to meet the demands of a new age in which cial markets, health systems, social and cultural structures, transportation modes, information management has become central to every aspect of our economy educational systems, and on and on. and our lives. By embracing these challenges with enthusiasm, dedication, and Today’s technology makes it possible for just about any conceivable piece a willingness to try new ideas, the School of Information Studies can epitomize of information to be accessible to anyone anywhere instantly. This truly is the the spirit of Scholarship in Action.  information age, and in many ways information already is the new universal cur- FALL 2006 SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES HOME8 PAGE

STUDENT PROFILE

Golden Finds Rich Internship Experience at Goldman Sachs

TAMMY DIDOMENICO, CONTRIBUTING WRITER

or Jeffrey Golden ’06, both his love of technology and his desire to are many attributes that make Jeffrey a special the technology depart- serve its users. student,” Molta says. “He has that ability to ment at Goldman Sachs A driven and successful student at the engage you, to give you the sense that he is was a dream come true. School of Information Studies, Golden’s near- taking in all you say and really thinking through The department con- perfect internship experience marked the cul- it. I also like the fact that, on several occasions, F sisted of 4,500 workers; mination of an academic career that has grown he knew more about a specific technology than all devoted to using out of a passion for technology. Golden says I did and was able to share that information in technology as a tool to better serve the com- he recognized early on in his studies that tech- a constructive and positive way.” pany’s customers. “It was unlike anything I’d nology was more than just a casual pastime. Ask Golden the secret of his success ever seen,” says the information management “Technology really interested me,” Golden and he will tell you it is the two constants in and technology major, who interned at the says, “so I took courses in high school and his life: his family and his faith. His says his global investment banking, securities, and worked for a telemarketing company that sold parents have always been strong advocates of investment management firm in Manhattan high-speed Internet and other products. hard work and education. When he began to last summer. There, Golden was given the job I learned a lot there about the business side of progress to harder coursework in college, his of creating a global turnover web page that technology.” family supported his need for study space and would allow clients to track information report- That interest took Golden to Onondaga quiet time. For his part, Golden has tried to Jeffrey Golden ’06 ed by operation centers—a project that fed Community College in Syracuse, where he be the kind of brother his family can be proud earned an associate’s degree in computer of. “I have a responsibility to be a good role information programs. He says community model for my younger siblings,” he says. college gave him a solid technology-based Spirituality has been the other source of education. When he transferred to the School Golden’s sense of confidence and accomplish- of Information Studies, he found the transi- ment. “My faith in God is what allows me to tion surprisingly smooth because of the com- succeed in everything I do,” he says. “I give him plementary nature of the schools’ approaches thanks and praise for all he has done in my life.” to technology. “The two programs are very Golden’s strong sense of self and his appre- different,” Golden says. “At Syracuse, I was ciation of those who support him have not gone exposed to the management side, as opposed unnoticed by those he works with. “I really to just strictly technology. It was like bringing admired his passion,” Molta says. “For his stud- two different worlds together.” ies, for his family, and for his faith.” The dual nature of Golden’s academic These days, Golden is back in Syracuse, experiences allowed him to better appreciate finishing up his degree and making plans for Goldman Sachs’ customer-centered approach the future. His internship may have ended, to technology. “They use technology as a but his relationship with Goldman Sachs is competitive advantage in their market,” he just beginning. He begins full-time in the says. “They don’t just use existing programs. company’s technology department in January. They really work with companies to create “The years I’ve spent at the School of new products and solutions to fit the needs of Information Studies have been amazing,” he the company.” says. “I really enjoyed the challenges I Professor Dave Molta, who has taught encountered here, and I’m prepared for future Golden, attributes his pupil’s success to a challenges in my career.”  combination of focus and enthusiasm. “There

School Begins Search for a New Dean

he School of Information Studies has begun a search for a new dean to replace Raymond von Dran, who announced last DEAN SEARCH COMMITTEE MEMBERS spring that he will step down in fall 2007 and return to the Mitch Wallerstein, chair Dean, Maxwell School of Citizenship and Public Affairs classroom in fall 2008.A search committee, consisting of TUniversity administrators and school faculty, staff, and students, started Steve Block Executive Director, Business Affairs, School of Information Studies screening candidates in October. The committee hopes to select a new Shiu-Kai Chin Interim Dean, L.C. Smith College of Engineering and Computer Science dean by the end of the spring semester so that the University’s Board Derrick Cogburn Assistant Professor, School of Information Studies of Trustees can confirm the appointment at its annual meeting in May. Kevin Crowston Professor, School of Information Studies The new dean will be responsible for overseeing the nationally ranked Martha Garcia-Murillo Associate Professor, School of Information Studies school and its 44 full-time faculty members, more than 100 adjunct profes- Bruce Kingma Professor and Associate Dean, School of Information Studies sors, 35 staff members, and 1,050 undergraduate and graduate students. Christine Larsen Executive Vice President, JP Morgan Chase Reporting to the Vice Chancellor and Provost, the dean is the chief Board of Visitors, School of Information Studies academic, administrative, and fiscal officer of the school as well as the Elizabeth Liddy Professor, School of Information Studies lead fund-raiser. The University has hired Heidrick & Struggles Inc. of Atlanta to assist Dave Molta Assistant Professor of Practice and Assistant Dean, School of Information Studies in the national search. For more information, please visit the school’s web Katie Parker Ph.D. student, School of Information Studies site at ist.syr.edu.  Anne Patterson B.S. graduate and M.S. student, School of Information Studies Suzanne Thorin University Librarian and Dean of Libraries, Syracuse University SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES FALL 2006 HOME9 PAGE

Documenting Civil Rights History

CHRISTINE MATTHEIS, CONTRIBUTING WRITER

n late May, Kiran Nagaraj G’08 stood ly 10-day trip for high school students organized stunned at the sight in front of him in by former New York State Sen. Nancy Larraine Pearlington, Mississippi. Nine months Hoffmann ’70. Nagaraj, along with Newhouse after Hurricane Katrina flushed out this photojournalism majors Angela Baldridge G’06 Isleepy southern town, it still showed signs of and Anthony Chavar G’07, documented each despair. Roofless, de-shingled houses and cars day’s events on a comprehensive web page submerged in mud and debris dotted the land- (www.civilrightsconnection.org). scape. “It’s unbelievable really, and it’s been The Civil Rights Connection, now in its so long since the hurricane,” says Nagaraj, a 10th year as a state-funded nonprofit organi- telecommunications and network manage- zation, spreads the lessons of non-violence and ment major. “I couldn’t believe my eyes.” self-determination as students visit landmarks Nagaraj spent the following two days gutting from the civil rights movement across Missis- and scrubbing Pearlington’s uninhabitable sippi. “The students do a service project and homes with 16 high school students from attend seminars with people involved in the Central New York. The hurricane relief project movement to hear about the historic actions was part of the Civil Rights Connection, a year- that took place,” Hoffmann says. This year, for example, the students spoke to the cousin of Fanny Lou Hammer, an African American woman jailed for attempting to register to vote, Students and staff participants pose for a final picture at the Syracuse airport and visited her grave. after their arrival on June 5. (Photo Angela Baldridge) Nagaraj began working for the Civil Rights Connection in January at the urging of see this extended web content continued in the Kenneth Miles, executive director of admis- future. “The students who go on the trip are sions and diversity enrollment management. able to reach many other students through the “Kiran had the credentials for what Nancy web page.” Larraine was looking for—a willingness to get The web site in its current form could not involved, which he noted to me from early on, have existed without the partnership between and web design and networking skills,” Miles the School of Information Studies and the says. As an IT consultant, Nagaraj has helped Civil Rights Connection. “Technology allows the Civil Rights Connection locate open- educational materials and resources to reach source software, which provides the organiza- individuals in remote locations,” Miles says. tion’s users access to the software at no cost. Plus, adds Hoffmann, the school and the Civil “We’re a nonprofit, so it’s important to find Rights Connection are a natural fit. “Through solutions that use technology to facilitate the the web page, the school has set up a very cost of the program,” Nagaraj says. user-friendly and widely accessed source of Hoffmann’s suggestion that Nagaraj travel information and inspiration,” she says. with the program came as a welcome surprise to Nagaraj says he prizes the professional him. “She realized she could use my skills to experience he gained from his administrative update the web site on the fly,” he says. While role on the trip, but it was the opportunity to Baldridge and Chavar snapped photos, Nagaraj step away from his computer and join in the designed a new and more comprehensive web hurricane relief that made his time with the site for the program. Baldridge and Chavar’s Civil Rights Connection a liberating experi- photos illustrate an interactive trip itinerary fea- ence. “I also learned a lot about the civil rights Jocelyn Walker plants honeysuckle in a slave grave- turing quotes from the high school students and movement since I’m not from the United yard on the Whitney Plantation in Mississippi.The detailed descriptions of each day’s events. States,” says Nagaraj, a native of India. “I new owner of the plantation, John Cummings, is “Social studies teachers from all over the coun- learned all about racism. It’s remarkable to me turning the plantation into an interactive tribute try can, and already do, use the web page as a how it wasn’t that long ago that the Civil to American slaves. (Photo AJ Chavar) teaching model,” says Hoffmann, who’d like to Rights Movement happened here.” 

Believe It or Not: Collaborative Study Explores Web Site Credibility Issues

DAVID MARC, CONTRIBUTING WRITER

n offering access to a variety of information as broad as human curiosity, the tion…well, Wikipedia might not be your first choice.” Wikipedia.com is a general World Wide Web exposes users to what can be an overwhelming avalanche of reference source containing about 1.5 million articles, all contributed by users. Imisinformation and disinformation. In an age when people are routinely going With students relying so heavily on Internet sources, credibility is emerging as a online to do everything from booking haircut appointments to picking fresh veg- flashpoint in American education, with worrisome implications for the workplace. In etables to planning funerals, much depends on the ability of the surfing public to a study of papers written by high school students, Colorado State University found only recognize credible sources. Information studies professor R. David Lankes, exec- about a quarter of sources cited were judged as reliable by a panel of librarians. Among utive director of SU’s Information Institute of Syracuse, is working with Michael the goals that Lankes and Eisenberg have set for the Credibility Commons are the gen- Eisenberg, professor and dean emeritus of the University of Washington eration and gathering of input for development of verification standards that will pro- Information School (and former faculty member at the School of Information vide a measure of guidance to students as well as the general public. “We’re looking for Studies), to create tools designed to help information seekers separate chafe from ways to tag content that will give users some information about credibility, possibly grain. The project also seeks to investigate approaches and effects, and to create rating them with a 5-star scale,” Eisenberg says. To do that, of course, the researchers interest about Internet credibility. With funding from the John D. and Katherine must grapple with another question: who are the credible raters of credibility? T. MacArthur Foundation, Lankes and Eisenberg have launched the Credibility “Librarians are generally considered authoritative,” says Lankes. “So we looked at Commons (credibilitycommons.org), an experimental environment in which infor- free Internet sites that librarians are recommending and made a search engine, mation professionals, students, and at-large members of the cyber laity can trade Reference Extract, which is available to the public at Credibility Commons.” The goal ideas and data sets as they collaborate on new strategies for confronting web of Credibility Commons is to become a clearinghouse for ideas, where as many credibility issues. approaches as possible are tried to discover how web sites establish credibility with “You can’t necessarily trust sources that charge subscription fees to be more cred- users. “We are trying to update critical thinking skills in ways that are appropriate to the ible than the free ones,” Lankes says. “You have to take into account what you’re look- information tools we are now using,” says Lankes. “It is not our purpose to tell you ing for. If you want to find out about Britney Spears, Wikipedia might be more whether any particular information is good or bad. But, in the end, we would like to reliable than, say, Britannica.com. If you are looking for life or death medical informa- be able to say, ‘Here are some tools that can help you decide for yourself.’”  FALL 2006 SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES HOME10 PAGE

ALUMNI NEWS

SAVE THE DATE Return to Your Orange Roots: Hinds Hall Dedication Homecoming Weekend Attracts Alumni Back to Campus April 20, 2007 BARBARA SETTEL, DIRECTOR OF ALUMNI RELATIONS AND ANNUAL GIVING

hen was the last time you student body. Speakers and presentations will visited the School of trace the highlights of the school’s history, B.S. in Information Management Information Studies? and it is sure to be a memorable event. and Technology Have you been back to On April 24, 2007, the campus will host ALUMNI Cecil Elie ’95 is a network systems engi- WSyracuse University since you graduated? MayFest, a campus-wide, multi-venue event neer at IBM in New York City. Whether it was 5 years ago or 50 years ago, highlighting the diversity of student creative Michael Ratliff ’97 is an end user computing I guarantee you the trip will be enlightening. works, including musical, dance, and dramatic specialist at Wachovia in Charlotte, N.C. Joseph Kanakaraj ’00 is a marketing pro- Your visit will give you a chance to learn about performances; presentations, poster sessions, ducer with Major League Baseball the new academic programs on campus, and displays of student projects; and screenings Advanced Media in New York City. meet fellow alumni, and interact with our of videos and films.What better way to experi- Allen Mock ’00 is a rapid response engineer talented faculty. More importantly, students ence the intellectual energy of the University? with Microsoft in New York City. are eager to speak with alumni and want to An evening session of performances is specially Branka Sustic ’00 is product manager at hear how your career has taken off since geared towards families and children. D2Hawkeye in Waltham, Mass. Anthony Longo ’01 is founder and chief graduating. Each year our Black and Latino Information executive officer of condoDomain.com Homecoming Weekend is a perfect time Studies Support (BLISTS) alumni meet on in Boston. to schedule a visit.There are many organized campus and share their professional experi- Mike Utell ’01 is a consultant with

VOICES activities like receptions, dinners, parades, ence with current students in the school. Accenture in New York City. awards ceremonies, football games, speakers, Workshops, meetings, and receptions provide Darren Dublet ’02 was promoted to senior and workshops.You’ll get a chance to talk an opportunity for alumni to network with consultant at Deloitte & Touche in New York City. with faculty, staff, and students, and of course, each other and with students.The next Mark Jaeger ’02 is the knowledge transfer you’ll see many alumni from your school BLISTS reunion will be April 13-14, 2007. manager for the Michigan MMIS project as well as other majors on campus.At the African American and Latino alumni should at Client Network Solutions in Lansing, School of Information Studies, we always also consider participating in Coming Back Mich. hold an alumni panel with representatives Together, sponsored by the University’s Office Eric Rose ’02 is a business intelligence from all of our degree programs.This is a of Program Development. In addition to officer with Domestic Bank in Cranston, R.I. great opportunity for alumni to offer advice campus-based reunions, Coming Back Together Jill Epstein ’05 is an IT specialist at IBM and words of wisdom to students. takes alumni to off-campus getaways, and their in Fairfax, Va. Beginning in 2007, Syracuse University is next adventure is a historic trip to South Africa, John Johnson ’05 is a consultant with merging Reunion and Homecoming into one August 21-August 31, 2007. FactSet in New York City. weekend during the fall semester.This means Of course, you are welcome to visit us Joshua Raeben ’05 is an online operations there will be even more events packed into anytime you are in Central New York. Faculty analyst with MTV networks in New York City. a few days.Watch the web site in January or members are always looking for alumni to serve Bryan Anderson ’06 is a systems adminis- February for an announcement of the date as guest speakers in class, to offer students an trator at Eastern Hills Bible Church in for next fall.We try to plan this for a time opportunity to hear from professionals in the Manlius, N.Y. when the fall colors are peaking, before the “real world.” Coming back to campus is more HyungKyu Paul Baik ’06 is a software engi- snow arrives! than just a trip down memory lane.You will be neer with Infosys Technologies Ltd. in You can also schedule a visit to coincide inspired by the variety and scope of learning Bridgewater, N.J. Luk Boral ’06 is enrolled in the master’s with a special event. On April 20, 2007, we taking place here, and you can play an active degree program in information manage- will dedicate our new home in Hinds Hall. role in helping students better understand their ment at the School of Information Chancellor Nancy Cantor and the school’s career choices. E-mail or call me to talk about Studies. Board of Visitors will be part of this celebra- making a visit in the near future.The “welcome Geoffrey Chu ’06 works in the Federal tion, as well as the entire faculty, staff, and mat” is waiting for you!  Career Internship track at the Farm Credit Administration in McLean, Va. Matthew Coulon ’06 is enrolled in the master’s degree program in information management at the School of Information Studies. Nicholas Danick ’06 is in the Information Your News Services Division graduate training g PLEASE OR CONTACT program at UBS Financial Services use the enclosed envelope to let us know about Barbara Settel in Weehawkin, N.J. your professional and personal accomplishments Director of Alumni Relations and Annual Giving Michelle Durst ’06 is good manufacturing so we can include them as news items in future School of Information Studies practice coordinator at Bristol Myers issues of Home Page. Also, please inform us of Syracuse University Squibb in Syracuse. any address changes. 343L Hinds Hall, Syracuse NY 13244-4100 Alfonso Espinal ’06 is enrolled in the 315-443-5604 master’s degree program in telecommu- YOU MAY ALSO Fax: 315-443-6886 nications and network management at visit the alumni web site at ist.syr.edu/alumni to [email protected] the School of Information Studies. update your address, make a gift to the school, or Joshua Fecteau ’06 is enrolled in the join the online alumni community. You can now master’s degree program in information submit class notes online. management at the School of Information Studies and works part- time in the school’s IT department. SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES FALL 2006 HOME11 PAGE

ALUMNI PROFILE Increasing the Public’s Awareness of Information Resources

KAYLEIGH MINICOZZI, CONTRIBUTING WRITER

aving worked in the information citizens play a role in the government by being more studies field for most of her career, involved.” Margaret Miller G’98 is under- Miller’s graduate work has proved to be a solid founda- standably upset when people imply tion for her career. Completing her degree in Washington, that only geeks are interested in she was able to gain insight into the operations of Congress H technology. But rather than sit back and other government organizations. She also had access to as her life’s work gets a bad name, a wealth of resources, including documents related to leg- Miller has devoted her career to making the public aware islation, such as Congressional hearing transcripts, speeches of the importance of technology to a broader audience. “I’m about legislation, and reports. “That really prepared me to here to bridge the gap between the technical and admin- look at the history of laws and their intent,” she says. Those istrative aspects of information science,” she says. skills have proven especially valuable as Miller now works A graduate of the School of Information Studies’ infor- on projects that involve interpreting many laws, including mation management program in Washington, D.C., Miller the Freedom of Information Act, which affects public access works as chief of the plans and policies group for the U.S. to government information, and the Clinger-Cohen Act, Office of Personnel Management, an agency devoted to which aims to make the government more efficient in acquir- managing the federal civilian workforce. In her job, she helps ing and managing technology. the government select and manage technology and assists In keeping with her desire to serve the public, Miller administrators in understanding what that technology will is pursuing a doctoral degree in organizational change from be used for. “We are now seeing that senior executives are the University of Hertfordshire in England. The program’s much more informed about the technology that is being used distance learning format allows her to combine her passions in their offices, and that’s important,” Miller says. at work with her personal interest in travel. She visits Margaret Miller G’98 Miller first discovered her interest in information stud- England periodically for week-long seminars and meetings ies and the public good while working as a computer with her smaller learning group, which consists of people programmer for the federal government. She learned the from across Europe and North America. Privacy Act of 1974 required federal agencies to disclose Miller plans to continue building her understanding the existence of records it maintains about people and to of government and its workings, focusing especially on give those people the chance to comment on and amend the opportunities for citizens to get involved and ask ques- their records. She found that access to records could also tions. “Government isn’t separate from people and it be used as a teaching tool, allowing the public to gain a is important that Americans know that,” she says. “It is deeper insight into the way the government works. “I am essential for the government to meet the needs of its so fascinated by the public’s interest in good government,” people in whatever way possible.”  Miller says. “In my decisions at work, I am able to help

Matt Gorman ’06 is an application devel- tion management at the School of Timothy Washington ’06 is enrolled in the oper with St. Paul Travelers in Hartford, Information Studies. MBA program at University of Conn. Freda Perry ’06 is a teaching assistant with Massachusetts in Amherst, Mass. Peter Herbsman ’06 is enrolled in the the Syracuse City Schools. Jonathan Yaraghi ’06 is a real estate direc- master’s degree program in information Jonathan Reed ’06 is an IT administrator at tor with Yaraghi LLC in New York City. management at the School of Eric Mower and Associates in Atlanta. Brian Zafra ’06 is enrolled in the master’s Information Studies. Ryan Scherer ’06 is a programmer at degree program in information manage- Dave Jasper ’06 is a software engineer at Wegman’s Food Markets in Rochester, ment at the School of Information Infosys Technologies in Fremont, Calif. N.Y. Studies. Chris Joseph ’06 is a sales and training ana- Matt Smith ’06 is a project coordinator at Master of Science in Library and lyst at Bank of America in Charlotte, N.C. Synapse in Stamford, Conn. Information Science Shiran Klein ’06 is a project coordinator at Patrick Steele ’06 is attending SU Maxwell Bloomberg LP in New York City. School of Citizenship and Public Affairs Adelina Coppin Alvarado ’58 was the Ryan Kutnick ’06 is an associate in the IT in the master of public administration director of the library at the University leadership development program at program. of Puerto Rico in Ponce from 1970 to St. Paul Travelers in Hartford, Conn. Jim Stromski ’06 is a network specialist at 1986. That library now bears her name. Ryan Lichwalla ’06 is pursuing graduate Syracuse University. Former president of the Puerto Rican studies in engineering at Northeastern Hirofumi Suetake ’06 is enrolled in the Library Society, she has received many University in Boston. master’s degree program in telecommu- honors, including having her name Patricia Manti ’06 is a network systems nications and network management at inscribed on a monument and fountain assistant in the Rome (N.Y.) School the School of Information Studies. dedicated to the illustrious citizens of District. She is also pursuing Project Monil Sundesha ’06 is enrolled in the mas- her home town, Ponce, Puerto Rico. Management Institute certification. ter’s degree program in information She is now retired and has used her Thomas Martin ’06 is an operations engi- management at the School of time to fund, establish, and maintain neer at Lockheed Martin Maritime Information Studies. a small library for children in a poor Systems and Sensors in Moorestown, N.J. Pedro Villanueva ’06 is enrolled in the neighborhood. Matthew McCaffrey ’06 is a database engi- master’s degree program in information Jo Anne Ellis ’72, BA ’71, associate librarian neer at BAE Systems in Rome, N.Y. management at the School of at SUNY College of Environmental Obinna Ohaham ’06 is enrolled in the Information Studies. Science and Forestry’s Moon Library master’s degree program in information Howard Wang ’06 is enrolled in the in Syracuse, received the College management at the School of master’s degree program in information President’s Quality of Worklife at ESF Information Studies. management at the School of Award, given annually to an outstanding Anne Marie Patterson ’06 is enrolled in Information Studies. employee. the master’s degree program in informa- FALL 2006 SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES HOME12 PAGE

ALUMNI PROFILE Diamond Sparkles on the Great White Way

TAMMY DIDOMENICO, CONTRIBUTING WRITER

hen Robert Diamond ’01 was studying for his BroadwayWorld.com is advertising-sup- bachelor’s degree at the School of Information ported and boasts 100,000 users a day. The site Studies, he never expected that he would one day has expanded to include 12 regional portals for interview Broadway and Hollywood icons like such culturally rich areas as Boston, Chicago, Michael Crawford, Rosie O’Donnell, Chita San Francisco, and even London’s West End. W Rivera, Billy Crystal, and Liza Minnelli. But, as In the future, Diamond says he plans to founder and editor-in-chief of BroadwayWorld.com, expand his use of video and other technolo- Diamond’s expertise in technology and passion for theater brought him gies on the site. to a point in his career where he has done just that. While Diamond developed his interest Launched in 2003, BroadwayWorld.com can be described an online in the theater at a young age, he says that he clearinghouse for the theater community, offering news, reviews, blogs, happened upon his career path by chance. message boards, video clips, and even a radio station that plays nothing “My parents started taking me to Broadway but show tunes. “I was looking at different web sites, thinking of how shows when I hit junior high,” Diamond I could do it better,” Diamond says. “We offer an interactive way for recalls. “I started out seeing shows like Sunset theater-goers and professionals to get information and communicate. Boulevard and Les Miserables, but what con- We’re trying to provide something for everyone.” verted me to a theater fan for life was The One look at BroadwayWorld.com tells you that Diamond has come very Phantom of the Opera. It was through that show close to meeting that goal. The home page is visually arresting, greet- that I became a big fan of Michael Crawford, ing the viewer with dozens, if not hundreds, of headlines packed tight- first making a fan site for him and then his ly onto the screen. Photos of stars like Bebe Neuwirth, Martin Short, official web site.” and Angela Lansbury pepper the landscape. And a closer look reveals The connection with Crawford landed Robert Diamond ’01 that nearly all the content is original, created by the staff of the Diamond a job designing a web site for the BroadwayWorld.com News Desk, Broadway insiders, and even Diamond Broadway show Dance of the Vampires. himself. Unfortunately, the show wasn’t a hit, but it introduced Diamond to the In spite of a busy schedule that includes a day job as vice president world of theater on the web and ultimately led to the creation of of information systems for SYS-CON.com, a publisher of more than 14 BroadwayWorld.com. He says his education at the School of Information monthly technical and consumer magazines and web sites, Diamond Studies has allowed him to combine two of his passions into a fulfilling has managed to maintain a high profile at BroadwayWorld.com. In a career. single day, he might scan the industry headlines, answer hundreds of For all the fun Diamond has had running his web site, he says it e-mails, hold meetings, and take conference calls. He posts religiously in is his philanthropic efforts he is most proud of. As the lead producer his blog, The Broadway Pulse, and interviews top stars like Minnelli of BroadwayWorld.com’s Joe’s Pub concert series and Standing Ovations and Crawford, the original Phantom of the Opera. At night, he tries benefit concerts, he has coordinated more than 20 concerts to bene- to catch some of the on-stage action firsthand. fit Broadway Cares/Equity Fights AIDS. He views his work as a way to Diamond says managing the pressures of two jobs has been apply his technical skills to make himself happy and benefit the com- difficult, but he has learned to delegate. “Launching BroadwayWorld.com munity. “I grew up with technology,” Diamond says. “I’m passionate was a bit of an uphill battle,” Diamond admits, “but I have a good about it, and I use it all day, everyday.” core professional team. We have contributors—interns, reporters, and So, what about that interview with Liza? photographers from around the country, about 50 and growing. It is “She was exactly as you’d expect her to be,” Diamond says, important that we put a very professional face up front.” “full of energy and very passionate about all things theatrical.” 

Jane Janis ’82, CAS in school library Nancy Adams ’04 is evening supervisor/ Mark Burns ’05 is a serials technician at media ’06, is a library media specialist reserves coordinator at Boston College Syracuse University Law Library. at Meachem Elementary School in Social Work Library in Boston. Kristi Monaghan Houghtaling ’05 is an Syracuse. Marsha Auerbach ’04 is a reference librari- administrative librarian at Pike County Tzu-Heng Chiu ’94 (and IM ’95) is an an at the Nashua (N.H.) Public Library. Public Library in Pikeville, Ky. assistant professor and associate director Linda Galloway ’04 is assistant librarian Heidi Huestis ’05 is an assistant to the high of the Taipei Medical University in and works with the Office of Research school librarian in South Burlington (Vt.) Taipei, Taiwan. Programs as a funding specialist at School District. Kimberly Bolan ’95 is co-author of Technology SUNY College of Environmental Jackson Hyde ’05 is a school media special- Made Simple: An Improvement Guide for Science and Forestry in Syracuse. ist at South Lewis Central School in Small and Medium Libraries, published Morna Hilderbrand ’04 is head of informa- Turin, N.Y. by the American Library Association, tion delivery services at Rochester Jennifer Lanterman ’05 is a librarian at September 2006. Institute of Technology in Rochester, The Calhoun School in New York City. Ann Robb ’97 is director of library and N.Y., and is enrolled in SU’s certificate Michelle MacEnroe ’05 is a network recreation services for the City of Paso of advanced studies in digital libraries. administrator with New York State Robles, Calif. Diana Saylor ’04 is a technical systems Technology Enterprise Corporation James Vivenzio ’98 is coordinator of instruc- librarian at Wiggin and Dana LLP in in Rome, N.Y. tional technology at SUNY Cayuga New Haven, Conn. Catherine Marciniak ’05 is a librarian for Community College in Auburn, N.Y. Kathy Sipling ’04 is a librarian at Cayuga youth services and technology at Fuller Beth Stahr ’99 is a reference/distance Community College in Auburn, N.Y. Public Library in Hillsboro, N.H. learning librarian at Southeastern Melissa Ahart ’05 is a school media specialist Christine McBride ’05 is assistant director Louisiana University in Hammond, La. at Middle School 88 in Brooklyn, N.Y. of the Education Resource Center at the Janice Durante ’00 is a school librarian at Carissa Barrett ’05 is a cataloging special- University of Delaware in Newark, Del. Westtown (Pa.) School. ist at Lewis and Clark College in Matthew McLain ’05 is a community affairs Matthew Bejune ’03 is enrolled in the Portland, Ore., and is pursuing SU’s assistant manager at Salt Lake City Ph.D. program in library and informa- certificate of advanced study in digital (Utah) Public Library. tion science at University of Illinois. He libraries. Katie Parker ’05 is enrolled in the Ph.D. continues to work at Purdue University. Flannery Buchanan ’05 is an advisor to program in information science and Elizabeth Dicataldo ’03, CAS in digital school media students at the School of technology at the School of Information libraries ’05, is an archivist at Bryn Information Studies. Studies. Mawr School in Baltimore. SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES FALL 2006 HOME13 PAGE

Nancy Sullivan ’05,TNM ’03 is an archives Rick Gridley ’06 is a library media special- Lisa Thomas ’06 is encoded archival specialist with the National Archives ist at Broome Tioga BOCES in description project manager at Yale and Records Administration in College Binghamton, N.Y. University Library in New Haven, Park, Md. Melissa Hopkins ’06 is a day care staff Conn. Patricia Westgate ’05 is a library media member at Holy Family School in Billyjoe Vickery ’06 is a project manager at specialist at Susquehanna Valley High Camillus, N.Y. Touchstone Applied Science Associates School in Conklin, N.Y. Maureen Kendrick ’06 is a library media Inc. in Brewster, N.Y. Andrea Williams ’05 is a library media spe- specialist with Syracuse City Schools. Tomoko Yamamura ’06 is an indexer at cialist with Ballston Spa (N.Y.) Central Jennifer Keysor ’06 is a library assistant at Sakson and Taylor Inc. in Seattle. School District. Syracuse University Library. Michelle Young ’06 is an office coordinator Tim Babcock ’06 is a librarian assistant Joanne LaFontaine ’06 is a reference librar- at Syracuse University. in special collections at Penn State ian at Fayetteville (N.Y.) Free Library. Master of Science in University Library in State College, Pa. Angela Luke ’06 is a library media special- Information Management Lisa Bankert ’06 is a supervisor at Syracuse ist at the middle school in Central University Library. Square, N.Y. She was married in June. Yugiswara Salmun ’94 is founder and Doreen Bergman ’06 is a school media Christina Lupo ’06, BA ’04 is a middle- owner of Tibiad Advertising in Jakarta, specialist with the Liverpool (N.Y.) high school media specialist at South Indonesia. School District. Seneca Central School District in Kevin Cooke ’95 is director of new product Colleen Bocka ’06 is a teacher-librarian at Ovid, N.Y. development at Network Computing in the Nathaniel Rochester Community Heather Matzel ’06 is a librarian at Cary, N.C. School in the Rochester (N.Y.) City Fayetteville (N.Y.) Free Library. Bhaskar Majee ’02 is supply chain manager School District. Cary Meltzer ’06 is director of children’s with Graphic Communications at Donna Boyce ’06 is a school media specialist services at the Utica (N.Y.) Public Eastman Kodak Company in Norwalk, at Christian Brothers Academy in Library. Conn. Syracuse. Dan Muzyka ’06 is a technical Jayashree Subramanian ’03 is an analyst Kelly Chambala ’06 is a school media spe- writer/instructional designer at XTS at Merck & Co in Whitehouse Station, cialist at Vestal Mills Elementary School Software Corporation in Portland, Ore. N.J. in Vestal, N.Y. Lichen Rancourt ’06 is web manager/infor- Vibha Vijayasri ’04 is an IT analyst for Anne Chernaik ’06 is a faculty reference mation technologist at the University of Cisco Systems in Research Triangle librarian with the College of Lake New Hampshire Library in Durham. Park, N.C. County Library in Grayslake, Ill. Angela Rhodes ’06 is a circulation librarian Robert Chamberlain ’05, BS ’01 is a con- Jennifer Ditkoff ’06 is a reference librarian at Colgate University Library in sultant with Accenture in Reston, Va. at the Jones Library in Amherst, Mass., Hamilton, N.Y. Jane Livingston ’05 is associate director of and is an information services librarian Michele Romeo ’06 is a library media communications at Yale University’s at the Forbes Library in Northampton, specialist for Huntington School in Information Technology Services in Mass. Syracuse. New Haven, Conn. Alisa Finck ’06 is a teacher at Rondout Shawna Sadler ’06 is a web technical George Brobbey Jr. ’06 is an associate Valley Central Schools in Accord, N.Y. administrator at the University of for system and process assurance at Margaret Gates ’06 is a library media spe- Calgary in Calgary, Alberta, Canada. PricewaterhouseCoopers in Florham cialist with Binghamton (N.Y.) Central Carol Schwartz ’06 is a reference librarian Park, N.J. Schools. at Syracuse University.

Laura Bush 21st Century Librarian Program Awards More than $1 Million to Support Library Studies at SU

CAROL KIM, CONTRIBUTING WRITER

he School of Information Studies at Syracuse University has The Web-Based Information Science Education (WISE) consor- been awarded two grants totaling $1.33 million by the tium received a $936,338, three-year grant from IMLS to fund the Institute of Museum and Library Studies (IMLS), through project. The funding for WISE+ supports three initiatives: the 2006 Laura Bush 21st Century Librarian Program, to  partnerships between WISE member schools and professional Tincrease the diversity and availability of courses in library and infor- library associations to increase course offerings to LIS graduate mation science (LIS) and to conduct a study exploring the impact of students and existing librarians who seek continuing education librarians and media specialists in New York State schools. in diverse or specialized areas of study; In addition, the institute awarded a grant of $276,633 to the  support and training to faculty and doctoral students who teach Rochester City School District, which has partnered with SU to these specialized courses; and educate and recruit librarians in Rochester-area schools.  the creation of a digital repository of WISE-supported courses. “I am very pleased that the Institute of Museum and Library An IMLS grant in the amount of $398,612 was awarded to the Services is tapping the resources of Syracuse University’s School of school to fund “New York State’s School Libraries and Library Media Information Studies to conduct these important projects that will Specialists: An Impact Study.” The study will provide the library com- enhance the skills of current library professionals and the many stu- munity with information needed to support successful recruitment and dents studying library and information science,” says U.S. Rep. James education of future librarians. It will establish baseline data on the Walsh. “This funding will contribute to the ongoing innovative library impact of school library services, programs, and resources on student research and teaching that has made SU’s LIS program one of the fore- achievement and motivation. Research findings will be useful to school most programs in the field.” library preparation programs for reassessing their curricula and course “These important funds will help support and bolster Syracuse content. University’s continuing work toward educating and recruiting the next “These grants continue Syracuse University’s tradition of leader- generation of librarians and examining the critical role librarians play ship in distance learning and school library media education,” says in our K-12 schools,” says SU Chancellor and President Nancy Cantor. Bruce Kingma, professor and associate dean in the School of In the first project, “WISE+: Increasing Diversity of the LIS Information Studies. “They also highlight our partnerships with Curriculum,” SU’s School of Information Studies will collaborate with faculty and programs at other universities, providing students in the the University of Illinois and the University of Pittsburgh to build upon Syracuse programs with access to the best faculty worldwide.”  and enhance a successful IMLS-funded project that increases the diversity of and access to course offerings in library and information science. FALL 2006 SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES HOME14 PAGE

Jamie Primo ’06, BS ’03 is a project coordina- tor with Bear Stearns in New York City. Good News from Washington Dan Renfroe ’06 is an IT consultant with OST Global in Washington, D.C. PAUL BRENNER, Emmanuel Rivera ’06, BS ’03 is an aca- EXECUTIVE DIRECTOR OF DEVELOPMENT demic counselor at Play It Smart in Syracuse. t took nearly a decade, but Congress they may also be subject to estate tax if left Mara Schneider ’06 is a consultant in has finally enacted legislation as part to loved ones other than a spouse. For that technology systems and risk security of the Pension Protection Act of 2006 reason, IRAs may be a good choice for some at Ernst and Young in New York City. Jonathan Ticehurst ’06 is an information (PPA 2006), which offers charitably when deciding how to fund charitable gifts. technology analyst with the Govern- DEVELOPMENT Iminded individuals a golden opportunity Prior to the new act, individuals with- ment Accountability Office in to make gifts from their IRAs and exclude drawing $100,000 from their IRAs and con- Washington, D.C. the amount of their gifts from gross income. tributing it to charity would have had to Sashi Priya Vunnam ’06 is an enterprise To qualify, the following criteria must be met: include the $100,000 in their income.They risk consultant at Deloitte and Touche in New York City.  the donor must be 70 1/2 years of age would have been allowed a federal charitable or older; income-tax deduction of up to $100,000 Master of Science in  the transfers must go directly from (subject to limits of deductibility) to offset the Telecommunications and the IRA to qualified charities; inclusion. Ostensibly, for most taxpayers, the net Network Management  gifts cannot exceed $100,000 per result was zero tax implication—a “wash”for Fabio Ruiz ’98 is a project manager at taxpayer per year; and all practical purposes. But for those taxpayers NETeller in Calgary, Alberta, Canada.  gifts must be outright.This means trans- unable to use some or all of the charitable Richard Calagiovanni ’99 is a sales engineer at TelCove in Syracuse. fers to donor advised funds, support deduction, the new law presents a significant Brian Lee ’02 is director of information organizations, and charitable remainder opportunity. systems at Manlius Pebble Hill School trusts and for charitable gift annuities do So who actually benefits from the in Dewitt, N.Y. not qualify. changes to the Pension Protection Act? Ronald Denby ’04, BS ’03 is assistant dean Making gifts from IRA funds that would  individuals who are required to for information technology at Syracuse be subject to tax if withdrawn voluntarily or take minimum withdrawals, University College of Law. Xuefeng Bai ’05 is a network engineer with under mandatory withdrawal requirements  individuals who live in states where a Expedia.com in Bellevue, Wash. may be a wise choice for many people this charitable deduction is not available, Zurab Amiranashvili ’06 is an information year and next, as this opportunity is only avail-  individuals who do not itemize, and officer at the International Criminal able for 2006 and 2007 and no charitable  individuals whose major assets Court in the Hague, Netherlands. income-tax deduction is allowed. By directing reside in their IRAs. Sushant Bhatia ’06 is a management analyst a portion of a mandatory IRA withdrawal I am happy to discuss charitable transfers at Bearing Point in McLean, Va. Michael Dydyk ’06 is a WOL technician

FORUM directly to the School of Information Studies, and the changes to the legislation, and how at USA Datanet in Syracuse. a retired person does not have to report that you can dovetail your interests in supporting Jeffrey Forman ’06 is a network engineer amount as income, and thus, avoids having to the School of Information Studies with your at Commonwealth Financial Network pay taxes on those funds.The individual also need to provide for yourself and your loved in Waltham, Mass. avoids additional tax on Social Security bene- ones. In addition to charitable transfers, there Laurie Francis ’06, CAS in information fits, which would otherwise have been trig- are numerous other ways to support the systems and telecommunications management ’06, is a computer consult- gered by the mandatory withdrawal.Also, School of Information Studies as it strives to ant at Syracuse University. remember that assets held in IRA accounts maintain its role as the leader of the informa- Diego Martinez ’06 is a network adminis- are not only subject to income tax when with- tion field. Contact me at 315-443-6139 or trator at the National Bureau of Asian drawn during one’s lifetime or by survivors, but [email protected].  Research in Seattle. Sang Meom Lee ’06 is a network developer at Samsung Electric in Su-won, Korea. Gerald Van Guilder Jr. ’06, CAS in infor- mation security management ’06, is Chun-Fang Chen ’06 is a consultant at Evan Hood ’06 works at the State of Ohio an associate in the information technol- Vencott Inc. in Phoenix, Ariz. Office of Information Technology in ogy leadership development program at Eric Costello ’06 is an IT analyst with the Columbus. St. Paul Travelers in Hartford, Conn. Government Accountability Office in Edward Hwang ’06 works in research and Edmund Williams ’06 is a strategic analyst Washington, D.C. development at Samsung Electronics in with the U.S. Air Force in Randolph, Gaurav Dhawan ’06 is an associate with Seoul, South Korea. Texas. Ernst and Young in New York City. Jillian Lando ’06 is a technology associate Ph.D. in Information Science and Stella Malvica Earnarst ’06 is a risk advisor at AXA Equitable in Syracuse. Technology at Ernst and Young in New York City. Julio Martinez ’06 is an information sys- Robert Fecteau ’06 is chief information tems development manager at Nacional Stephen Paling ’04 is an assistant professor officer for BAE Systems in McLean, Va. de Chocolates in Medellin, Colombia. at the School of Library and Information Shelton Fernandes ’06 is an information risk Robert Mervine III ’06, BS ’04 is an analyst Studies at the University of consultant at KPMG in New York City. with the Central Intelligence Agency in Wisconsin–Madison. Robert Fink ’06 is deputy chief informa- McLean, Va. He also has his own com- Indira Guzman de Galvez ’06 is assistant tion officer with the Louisiana National pany, Liberty Management & professor at the College of Information Guard in Kenner, La. Technology Inc., www.libertymt.com, Systems at Touro University Michael Fudge ’06 is a systems administra- building web-based applications and International in Los Angeles. tor at the School of Information Studies. solutions for not-for-profits and political Nora Misiolek ’06 is an assistant professor Saran Gurumurthy ’06 is an associate in fund raising and campaigning. at Marist College in Poughkeepsie, N.Y. information risk management at KPMG Carlos Morales ’06 is a consultant in tech- in New York City. nology systems and risk security at Cecelia Henderson ’06 is an information Ernst and Young in New York City. technology specialist at the U.S. Madhar Nath ’06 is an associate in infor- Department of State in Washington, mation risk management at KPMG in D.C. New York City. SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES FALL 2006 HOME15 PAGE

Est. of Mrs. Katherine W. Kinney George R. and Raisa Schuter Lynn W. Kinsman Sally Seaman Thank You to Our 2005-06 Donors John A. and Susan L. Kline Barbara Ann Senecal Barbara E. Kobritz Anita Severs Eleanor R. Kuhl Franette Sheinwald Thanks to all of our donors who support Syracuse University, and especially to the Barbara H. Kwasnik Barbara Martin Shew following whose gifts directly benefited the School of Information Studies: Robert S. Lalli Thomas W. and Ellen W. Sidar Beth L. Lechleitner Sally C. Siemoens 10 Consecutive Years $500-999 Peter J. Ciabattoni Jr. Joyce C. Lee Joanne L. Silverstein Julie R. Conklin David D. Lefever Jeffrey J. Simon Ralph A. Austin Jr. John C. Beichman and Denis J. Lesieur Samuel L. Simon Marion H. Bartell Laurie E. Osborne Anne M. Conner Jean R. Conrad David G. Lewis Kenneth J. Siple Roberta F. Bills Craig B. and Rebecca C. Cornelius Paula D. Long Jennifer Skuce-Spira Charlotte Klein Cole Eugene C. Delsener Joyce H. Cook Kenneth H. Cook and Mary Persyk Marlene L. Lopes Charlotte W. Skuster Jean R. Conrad Stoney Gan and Ping Zhang Joseph P.Lucia Susan T. Slenker Marta L. Dosa Michael E. and Jean A. Ginevan Michael Alan Cook Douglas W. Cornwell Walter P.and Vicki R. Lukhaup Cora Elizabeth Smith John C. Elliott Sean M. Ginevan Susan G. Mack Daniel R. Smith E. Margaret Gabel Elizabeth P.Gordon Elvia E. Cortes Lory I. Cox Leonard C. Maier Jr. Janice E. Smith Evelyn S. Gorman Dorothy A. Gregory Margot M. Malachowski Martha Jean Soles Joan C. Green Jacquelyn A. McCoy Virginia M. Crane Cheryl H. Cufari Adolph W. Mall Richard J. Jr. and Vicki L. Spainhour Dorothy A. Gregory W. Michael Nailor Lynne B. Manning Phyllis B. Spies Catherine E. Haley John C. Shirk Margaret E. Daily Vincent A. and Kathleen A. Daniele Thomas E. Manwarren Kathleen L. Spitzer Mark H. Kasowitz Linda C. Smith Beverly J. Marcoline Carolyn Ann Sprague Karen Markey William J.Webber and Joan G. Howland Janice L. Davis Carol L. Day Karen Markey Margaret McShane Stewart Daniel O. and Cheryl O. O’Connor Janet W. Marsden Sandra Rowe Stone Carol R. Oestrich Priscilla A. Deban $250-499 Carol Ann DeLong Ann Marie Marshall Jacqueline M. Sullivan Elizabeth S. Reifsnyder Mary Barb Martin Dorothy Sutton Scott F. Barker Sara L. Delpopolo Barbara Martin Shew Stephen G. and Kathleen Marvin Oliver F. and Beverly M. Swift Larry E. and Shari L. Cooper Jean Mitchel Denis Kenneth J. Siple Janet K. Mason Carol M.Taggart Inger M. Curth Lyn Dietrich Daniel R. Smith J. Holly McCabe Eunice Ellen Teel E. Margaret Gabel Erin G. Dinneen Carolyn K.Trombly Pamela Jean McDonald Ann M.Tenglund Paul B. Gandel and Kandice L. Salomone Barbara A. DiSalvo Laura L.Wedge Kathleen F. McHugh Peter W.Tifft Laura M. Johnson Daniel J. Dister Yoshiko Yoshimura Paul R. McKenzie Terence J. and Cynda W.Tipple Kevin M. and Ann M. Kelly Paul A. and Beth S. Dominianni Maria Meredith Michael W. Ubaldini Judy A. Lauer Marta L. Dosa David W. and Jo-Ann Messer Lynn C.Valenti 15+ Years Judith M. MacKnight Worth Douglas Douglas O. and Barbara H. Michael Robert B.Valliant David S. Bassanelli Sandra Tams Mulconry Kenneth R. Dowd Marie C. Miczan Lester M.Van Buren William H. and Charlotte Bergstrom Daniel O. and Cheryl O. O’Connor Margreta Drexler C. Lamonte II and Marilyn Miller Mary S.Van Buren Dorothy F. Byers Ann H. Pollock Claude D. and Ann M. Duquette Judith B. Miller Jean M.Van Doren Charlotte Klein Cole Janet S. Rao Judith A. Dzikowski Mary M. Miskell Michele L.Vineyard Jean R. Conrad Leonard M. and Marlene C. Rubin Adam J. Earle Anne P.Mlod Virginia S.Volkman Marta L. Dosa Jeffrey Scheer and Jo Anne Edwards Rick A. Molnar Peter Charles Wade John C. Elliott Abby Kasowitz-Scheer Harriet L. Eisman Jena F. Montante Bruce C. and Elizabeth Wadsworth Anthony C. Jr. and Mary Gholz Jeffrey P.Sellner John C. Elliott Mark K. Moody Sue A.Walker Joan C. Green Barry Michael Siegel Kathryn B. Elliott Gary G. Moore Anne K.Watkins Dorothy A. Gregory Amy E.Walsh Fred E. and Mary Farhat Lynn K. Morgan Wanda P.Wawro Karen Markey Mark K.Ward R. Linsy and Vivian W. Farris Frank C. Moscardini Andrea Louise Webster Judith B. Miller Stephen F. and Mary E. Fee Elizabeth Murphy Laura L.Wedge Daniel O. and Cheryl O. O’Connor James A. and Corrine J. Feldman Suzanne H. Murray Margaret A.Weidemann Carol R. Oestrich Other Gifts Orlando C. Fernando Theresa Mychajlonka Paul Kenneth and Laura P.Wein Ann H. Pollock Debra Hunt Abbott Paul W. Fields Jon B. and Sharon L. Nachison Stephen P. Weiter and Lois Mae Reymann Judith A. Adams-Volpe Helen Kay Fisher Rita E. Neri Janet M. Fleckenstein John C. Shirk Dian G. Alder Frances J. Flick Chak Ngamtippan Michael A. and Margaret L.Welsh Linda C. Smith Beverly E. Allen Jean M.A. Franklin Jeanne M. Nichols Virginia F.White Bruce C. and Elizabeth Wadsworth Jennifer A. Amadeo Patience A. 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FALL 2006 SYRACUSE UNIVERSITY | SCHOOL OF INFORMATION STUDIES HOME16 PAGE

Improving Patient Care Through More Effective Record Keeping

TAMMY DIDOMENICO, CONTRIBUTING WRITER

any Americans have had personal experi- for the study stems from his interest in a broader question: The institute will explore the broader issues of ence with the financial challenges that why is it so difficult to implement computer systems that medical informatics, and how technology can improve Mplague the nation’s health care system. would improve communication in health care settings? the transfer of data, and ultimately the quality of care, But for patients coping with a chronic illness, the He says the institute will work toward the goal of for those with developmental disabilities. He envisions difficulty in maintaining and communicating medical improving access to and the quality of health care deliv- an integrated curriculum, which would utilize feedback information to multiple physicians and caregivers ered to young people with developmental disabilities. from doctors, patients, and parents. Based on previous can be equally frustrating. “Parents of children with studies, Osterlund has found that doctors aren’t the chronic illnesses have to give histories again and only people with medical records on patients. “It was again,” says Professor Carsten Osterlund of the School amazing for me to learn how central the role of patients of Information Studies. “The parents and patients are and their parents are in maintaining medical histories,” aggravated by the information doctors provide, and he says. doctors are reluctant to give records to patients.” The institute recently began collaboration with the The caregivers and patients often end up keeping University’s Burton Blatt Institute (BBI), an organi- very detailed medical records of their own, which zation dedicated to advancing the civic, economic, and could assist health care workers in delivering better social participation of people with disabilities through care to the patient. But physicians often don’t even innovative collaborations. Osterlund is excited about know that these records exist. Osterlund would like the collaboration. “BBI has a lot of resources from to see that change by using technology to improve which our smaller project can benefit,” he says. communication and record-keeping. Osterlund says he expects students from the School of Osterlund, along with Dr. Nienke Dosa and other Information Studies to become more involved with doctors at the Upstate Medical Center in Syracuse, have the institute as work continues. “The various confi- received a three-year, $150,000 grant from the New dentiality issues involving medical records have pre- York State Developmental Disabilities Planning sented numerous challenges,” he says. “But I do hope Council. The grant, awarded in June, will fund the we can get more graduate students involved.” Institute for Training on Health Care Transitioning to explore ways in which information technologies may help children with chronic diseases better transition from pediatric to adult care. For Osterlund, the motivation PAID U.S. POSTAGE SYRACUSE, NY NONPROFIT ORG. NONPROFIT SYRACUSE UNIVERSITY SYRACUSE ® School of Information Studies THE ORIGINAL INFORMATION SCHOOL THE ORIGINAL INFORMATION SYRACUSE UNIVERSITY SYRACUSE School of Information Studies Syracuse University Hinds Hall Syracuse NY 13244