DOCSLIB.ORG

THE VALUE of ACADEMIC LIBRARIES a Comprehensive Research Review and Report

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
THE VALUE of ACADEMIC LIBRARIES a Comprehensive Research Review and Report THE VALUE OF ACADEMIC LIBRARIES A Comprehensive Research Review and Report Prepared by Dr. Megan Oakleaf, Syracuse University for the Association of College and Research Libraries Value of Academic Libraries: A Comprehensive Research Review and Report Megan Oakleaf for the Association of College and Research Libraries (ACRL) ISBN: 978-0-8389-8568-7 © 2010 American Library Association All Rights Reserved September 2010 Association of College and Research Libraries A Division of the American Library Association 50 E. Huron St. Chicago, IL 60611 Citation: Association of College and Research Libraries. Value of Academic Libraries: A Comprehensive Research Review and Report. Researched by Megan Oakleaf. Chicago: Association of College and Research Libraries, 2010. Published online at www.acrl.ala.org/value Value of Academic Libraries Page 2 Value of Academic Libraries: A Comprehensive Research Review and Report Prepared by Megan Oakleaf for the Association of College and Research Libraries Advisory Committee: Debra Gilchrist, Bruce Kingma, Martha Kyrillidou, George Kuh Assistant Researchers: Patricia L. Owen, Leah Sopchak, Anna Dahlstein, Tamika Barnes Table of Contents FOREWORD ........................................................................................................................ 6 EXECUTIVE SUMMARY .....................................................................................................11 DEFINING “VALUE” ............................................................................................................20 METHODOLOGY ................................................................................................................25 REVIEW AND ANALYSIS OF THE LITERATURE ..............................................................26 Academic Library .............................................................................................................26 Expectations of Higher Education ................................................................................26 Reconceptualizing Academic Libraries .........................................................................28 Achieving Institutional Missions and Outcomes ............................................................29 Assessment vs. Research ............................................................................................30 Student Retention and Graduation Rates .....................................................................32 Student Engagement....................................................................................................35 Student Learning ..........................................................................................................37 Assessment Management Systems .............................................................................45 Faculty Teaching ..........................................................................................................46 Faculty Research .........................................................................................................47 Library Valuation ..........................................................................................................49 Reference Services ......................................................................................................49 E-Resources ................................................................................................................50 Institutional Ranking .....................................................................................................52 What About Accreditation? ...........................................................................................54 Societal Contribution ....................................................................................................55 A Reminder Regarding Scope ......................................................................................56 What’s Next for Academic Library Value Studies? ........................................................57 Value of Academic Libraries Page 3 School Libraries ...............................................................................................................58 Working with Teachers and Principals ..........................................................................58 Evidence-Based Practice and Action Research ............................................................59 Assessment Tools ........................................................................................................60 Large-Scale Studies .....................................................................................................65 Assessment Management Systems .............................................................................70 Reporting Results .........................................................................................................70 What’s Next for School Library Value Studies? ............................................................71 Public Libraries ................................................................................................................72 Economic Value ...........................................................................................................72 Economic Benefit .........................................................................................................75 Economic Activity .........................................................................................................77 Economic Impact ..........................................................................................................77 Social Impact ...............................................................................................................79 What’s Next for Public Library Value Studies? .............................................................81 Special Libraries ..............................................................................................................83 Working with Managers ................................................................................................83 Economic Studies ........................................................................................................84 Impact Studies .............................................................................................................88 Reporting Results .........................................................................................................90 What’s Next for Special Library Value Studies? ............................................................92 WHAT TO DO NEXT ...........................................................................................................93 Get Started ...................................................................................................................93 Define Outcomes .........................................................................................................94 Use Assessment Management Systems ......................................................................94 Gather New Data .........................................................................................................94 Use Existing Data .........................................................................................................97 Engage in Higher Education Assessment External to Libraries ....................................97 Create Library Assessment Plans ................................................................................98 Mobilize Library Administrators ....................................................................................98 Engage in Professional Development ...........................................................................99 Leverage Professional Library Associations ............................................................... 100 RESEARCH AGENDA ......................................................................................................101 Value of Academic Libraries Page 4 Student Enrollment ........................................................................................................103 Student Retention ..........................................................................................................106 Student Success ............................................................................................................109 Student Achievement .....................................................................................................114 Student Learning ...........................................................................................................117 Student Experience, Attitude, and Perception of Quality ................................................120 Faculty Research Productivity........................................................................................ 129 Faculty Grants ...............................................................................................................132 Faculty Teaching ...........................................................................................................134 Institutional Reputation or Prestige ................................................................................137 CONCLUSION ..................................................................................................................140 BIBLIOGRAPHY ...............................................................................................................141
Load more

Recommended publications
  • Syracuse Conventional Business Approaches University and the Technology Garden, a State- Adon’T Work Anymore
    SyracuS e u niverS ity Summer 2010 l VOl. 12, nO. 1 School of Information Studies The Original i nfO rmaT i O n SchOOl from the classroom to the boardroom: Student entrepreneurS hatch buSineSS conceptS with the Support of Su and the iSchool Kimberly montenyohl, accelerating the engine cOnTribuTing wriTer of entrepreneurShip merica is experiencing a profound At the forefront of SU’s campaign to support business transformation. These entrepreneurship is the Student Start-Up troubled times are forcing compa- Accelerator (http://accelerate.syr.edu/). This nies to re-think the status quo. project is a collaboration between Syracuse Conventional business approaches University and the Technology Garden, a state- Adon’t work anymore. The rules have changed, of-the-art facility located in downtown Syracuse and succeeding in this new environment requires that provides the environment and resources thinking outside of the box. necessary to launch new companies. This shift in business was reflected in a recent survey conducted by IBM. The company’s Institute for Business Value asked 1,500 chief executives to identify the most important leader- ship quality that will define successful future enterprises. Their answer? Creativity. This is a dramatic change from the past, when creativity was viewed as one of many ingredients required for research and product development. Now, it is seen as the ultimate leadership competency that can make or break success. Syracuse University and the iSchool have created several initiatives to nurture students’ creativity and business skills. Thanks to these new projects and partnerships, SU has become a hub of entrepreneurship with students collaborating on exciting ventures that will someday change how we work, play, communicate, and live.
    [Show full text]
  • Arlington, VA Kevin Osborn, Research & Design, Ltd., Arlington, Jaia Barrett, Deputy Executive Director Jaia Barrett, Deputy Executive FFECTIVENESS
    2 ARL: A Bimonthly Report on Research Library Issues and Executive Director: Duane E. Webster Actions from ARL, CNI, and SPARC (US ISSN 1050-6098) Editor: G. Jaia Barrett, Deputy Executive Director is published six times a year by the Association of Research Assistant Editor: Kaylyn Hipps Libraries, 21 Dupont Circle, Washington, DC 20036. Designer: Kevin Osborn, Research & Design, Ltd., Arlington, VA 3 202-296-2296 FAX 202-872-0884 Subscriptions: Members—$25 per year for additional subscription; <http://www.arl.org/newsltr/> Nonmembers—$50 per year plus shipping and handling. Copyright: © 2003 by the Association of Research Libraries 0 ARL policy is to grant blanket permission to reprint any article in policy may be noted for certain articles. For commercial use, the newsletter for educational use as long as the source, author, a reprint request should be sent to ARL Publications issue, and page numbers are acknowledged. Exceptions to this <[email protected]>. / SPECIAL DOUBLE ISSUE ON NEW MEASURES 2 TABLE OF CONTENTS MAINSTREAMING NEW MEASURES . .1 COST EFFECTIVENESS OF LIBRARY 3 by Julia C. Blixrud OPERATIONS AND SERVICES MEASURING USER SATISFACTION Assessing ILL/DD Services Study: 1 AND MARKET PENETRATION Initial Observations . .21 by Mary E. Jackson S Library Users Assess Service Quality O Time and Cost Analysis: P with LibQUAL+™and e-QUAL . .8 N by Kaylyn Hipps and Martha Kyrillidou Staff Allocations Project . .23 E by Dilys Morris C A LibQUAL+™ Primer . .10 N by Colleen Cook, Fred Heath, and Bruce Thompson I A LIBRARY FACILITIES AND SPACE E W MEASURING EASE AND Evaluating the Utilization of Facilities L READTH OF CCESS in ARL Libraries .
    [Show full text]
  • THE VALUE of ACADEMIC LIBRARIES a Comprehensive Research Review and Report
    THE VALUE OF ACADEMIC LIBRARIES A Comprehensive Research Review and Report Prepared by Dr. Megan Oakleaf, Syracuse University for the Association of College and Research Libraries Value of Academic Libraries: A Comprehensive Research Review and Report Megan Oakleaf for the Association of College and Research Libraries (ACRL) © 2010 American Library Association All Rights Reserved September 2010 Association of College and Research Libraries A Division of the American Library Association 50 E. Huron St. Chicago, IL 60611 Citation: Association of College and Research Libraries. Value of Academic Libraries: A Comprehensive Research Review and Report. Researched by Megan Oakleaf. Chicago: Association of College and Research Libraries, 2010. Published online at www.acrl.ala.org/value Value of Academic Libraries - Bibliography Page 2 Value of Academic Libraries: A Comprehensive Research Review and Report Bibliography Prepared by Megan Oakleaf for the Association of College and Research Libraries Advisory Committee: Debra Gilchrist, Bruce Kingma, Martha Kyrillidou, George Kuh Assistant Researchers: Patricia L. Owen, Leah Sopchak, Anna Dahlstein, Tamika Barnes Table of Contents BIBLIOGRAPHY .................................................................................................................. 4 APPENDIX A – “MUST READ” RESOURCES ....................................................................40 Value of Academic Libraries - Bibliography Page 3 BIBLIOGRAPHY Aabo, Svanhild. “Libraries and Return on Investment (ROI): A Meta-Analysis.” New Library World 110, no. 7/8 (2009): 311-324. Aabo, Svanhild, and Ragnar Audunson. “Rational Choice and Valuation of Public Libraries: Can Economic Models for Evaluating Non-Market Goods be Applied to Public Libraries?” Journal of Librarianship and Information Science 34, no. 5 (2002): 5-15. Aaron, Bruce C. “Determining the Business Impact of Knowledge Management.” Performance Improvement 48, no. 4 (2009): 35-45. Abels, Eileen G., Paul B Kantor, and Tefko Saracevic.
    [Show full text]
  • Alumna Donates $1 Million to Support School, Honor Mother
    SYRACUSE UNIVERSITY FALL 2006 VOL. 9, NO. 2 School of Information Studies THE ORIGINAL INFORMATION SCHOOL® Alumna Donates $1 Million to Support School, Honor Mother KRISTEN BLAKE, CONTRIBUTING WRITER s a library science student at small number of jobs available Syracuse University during the and the lengths they would go Great Depression, Estelle Wil- to get them. One friend who helm ’38, ’39 was no stranger to hoped to work as a dietician the world of financial difficulty told Wilhelm how she was Aplaguing the nation. Often unable to afford forced to work two years with- books for her classes, Wilhelm would hole up out pay before she could begin in the Carnegie Library and study the Univ- collecting her salary. ersity’s copies of her texts until a janitor kicked But despite the challenges her out at closing time. She listened to friends facing her and the potential who had graduated tell horror stories about the hardships to come, Wilhelm says she never wavered about the importance of completing her education. She attributes her determination to her mother, Katherine Katchmar, who impressed upon her children the importance of excelling academically. “She was a great believ- er in education,” Wilhelm says. “With her, it was always ‘study, study, study.’” Nearly 70 years later, Wilhelm has made a $1 million donation to the School of Informa- tion Studies in memory of the mother who put six children through college during the height of the Depression. Wilhelm’s donation will be used to support the school’s Technology Endowment Campaign for Hinds Hall Estelle K.Wilhelm at check presentation ceremony (TECHH) Fund, which contributes to the October 30, 2006.
    [Show full text]
  • Fall 2005 Volume 13 Number 2 COA Announces Accreditation Actions
    Fall 2005 volume 13 number 2 COA Announces Accreditation Actions The Committee on Accreditation (COA) of the American Library Association has announced accreditation actions taken at the 2005 ALA Annual Conference under the 1992 Standards for Accreditation of Master's Programs in Library and Information Studies. COA is pleased to announce that conditional accreditation has been removed from the Master of Library and Information Science offered by the School of Library and Information Science, University of Southern Mississippi. COA has granted the program continued accreditation. The next program review is scheduled for spring 2012 unless evidence persuades COA that the review should be conducted at an earlier or later date. COA has continued the accreditation of the following graduate programs leading to the first professional degree in library and information studies and has scheduled the next program review for spring 2012 unless evidence persuades COA that the review should be conducted at an earlier or later date: • Master of Library Science and Master of Information Science offered by the School of Library and Information Science, Indiana University. • Master of Library and Information Science offered by the School of Library and Information Science, Louisiana State University. • Master of Arts in Library Science offered by the School of Education, Information Science and Learning Technologies, University of Missouri-- Columbia. COA has granted conditional accreditation to the following programs. The next program review will take place in spring 2008. • Master of Library Science offered by the School of Library and Information Management, Emporia State University. • Master of Library and Information Studies offered by the Department of Library and Information Studies at the University of North Carolina at Greensboro.
    [Show full text]
  • 10-30-07 Sm Business.Pmd
    BestBest PracticesPractices ForFor NonprofitsNonprofits Who Should Attend Not-for-Profit Executive Staff and Board Members October 30, 2007 Holiday Inn Syracuse/Liverpool Liverpool, New York Sponsored By Fifth Annual BOND, SCHOENECK & KING, PLLC ATTORNEYS AT LAW NEW YORK FLORIDA KANSAS Media Sponsor Agenda Concurrent Sessions 7:45 a.m.-8:15 a.m. 9:15 a.m.-10:00 a.m. 10:15 a.m.-11:05 a.m. 11:10 a.m.-Noon Registration and Concurrent Session 1 Concurrent Session 2 Concurrent Session 3 Continental Section A : Section D ; : Section G ; : Breakfast Professional Fundraising Board Development and Are You Managing Your 8:15 a.m.-9:00 a.m. for a Capital Campaign Diversity...Is it Necessary? Reputation? Keynote Address Overview of Eastern Hills Bible To examine board members roles How to manage public opinion so it Church (EHBC) Capital Project and responsibilities as diversity translates into support Kauffman Campus Why choose a professional stewards of their organizations The facts of life every organizational Enitiative -- fundraiser? To give an opportunity to explore leader must know Entrepreneurship for Helpful tips to make your personal comfort level with and Seven fundamental principles for Nonprofits fundraising effort a success knowledge of the topic of diversity building trust To examine the impact of culture How to deal with bad news Entrepreneurial Scholarship Doug Bullock on our interactions in Action and Education Eastern Hills Bible Church Peter M. Kapcio To identify strategies that a board/ Nonprofit Entrepreneurship Eric Mower and Associates, agency can use to work The Syracuse Campus- Section B ; productively and respectfully Inc.
    [Show full text]
  • Wanted: Cybersecurity Professionals
    SYRACUSE UNIVERSITY FALL 2003 VOL. 6, NO. 2 School of Information Studies THE ORIGINAL SCHOOL FOR THE INFORMATION AGE® Wanted: Cybersecurity Professionals MARGARET COSTELLO, EDITOR apid technological progress can sometimes create social headaches. “The Internet remains the modern Wild West,” says Scott Bernard, Rdirector of Graduate Programs in Washington, D.C. “You’ve got some bad folks out there who are abusing the capability of the global Internet. So, you need good people to help ensure that it is an open and vibrant place, not full of rogue operators. We need trained infor- mation security folks to be the cybersheriffs.” Right now, the need for these “cyber- sheriffs”—professionals trained in informa- tion management and security—is significant. Employment of system analysts, database administrators, and information managers is expected to increase much faster than the average for all other occupations through 2010 because organizations will continue to adopt and integrate more sophisticated technologies, according to the 2002-03 U.S. Department of Labor’s Occupational Outlook Handbook. “There are definite career paths in Washington for junior, mid-level, and senior people in the field of IT security,” Bernard says. “They’re highly sought after right now, and they’re some of the most highly paid established scholarship programs to recruit “. .Well over 50 percent non-executive positions in industry and young people to pursue a career in the field. government.” Two years ago, the Department of Defense of our economy today To help fill the shortage of these IT and National Security Agency (NSA) initiat- professionals, the federal government has ed a partnership with more than a dozen works in an information top-rated universities, including Syracuse, field.
    [Show full text]
  • Innovation at the Ischool Entrepreneurial Thinking Unites the Interdisciplinary Ischool Community
    SY RACU S E U N I V ER S ITY FALL 2008 l VOL. 10, NO. 2 School of Information Studies THE ORIGINAL I NF O RMA T I O N S C H oo L Innovation at the iSchool Entrepreneurial thinking unites the interdisciplinary iSchool community MARGARET D. SPILLETT, EDITOR ntrepreneurship has played a dominant role in shaping Ameri- can history and driving the national economy, and American universities have provided a Efertile environment for innovative ideas to take root and grow. Here at Syracuse University, Chancellor Nancy Cantor has described the campus as “a place where creative exchanges occur easily across disciplines and colleges” and where students “have been given real, entre- preneurial opportunities in settings where students with diverse interests from diverse backgrounds can ‘mix it up.’” The School of Information Studies, grounded in interdisciplinary study and prob- lem solving, supports entrepreneurial activ- ity on many levels. Innovation occurs in our partnerships with community organizations and local business owners, how we teach our courses, and our bleeding-edge research. The iSchool faculty, students, and alumni Professors Lee McKnight and Craig Watters work with students in the Wireless Grids Lab, where students spur economic growth through their business access emerging technologies not yet on the market, including McKnight’s new wireless grids software, Innovaticus. ventures and through their research that paves “Americans in big numbers iSchool community urged the way for new technologies and man age- ment processes. are looking to entrepreneurs to ‘unleash its creativity to Needed Now More than Ever to rally the economy.” A new study by the Ewing Marion Kauff- increase its impact’ man Foundation reports that Americans see — Carl Schramm, president and CEO entrepreneurship as the answer to the current of the Kauffman Foundation MARGARET D.
    [Show full text]
  • Spring 2006 Volume 14 Number 1
    Spring 2006 volume 14 number 1 COA Announces Accreditation Actions The Committee on Accreditation (COA) of the American Library Association has announced accreditation actions taken at the 2006 ALA Midwinter Meeting under the 1992 Standards for Accreditation of Master's Programs in Library and Information Studies. COA has continued the accreditation of the following graduate programs leading to the first professional degree in library and information studies and has scheduled the next program review for fall 2012 unless evidence persuades COA that the review should be conducted at an earlier or later date: • Master of Arts offered by the School of Information Resources and Library Sciences at the University of Arizona. • Master of Library and Information Studies offered by the School of Information Management in the Faculty of Management at Dalhousie University. • Master of Science and Master of Arts offered by the School of Information Studies at Florida State University. • Master of Science in Library and Information Science provided by the Palmer School of Library and Information Science at Long Island University. COA has granted conditional accreditation to the following program. The next program review will take place in spring 2009. • Master of Library Science offered by the School of Library and Information Science, the Catholic University of America. Individuals wishing further information about a particular program should contact the program. A complete list of programs and degrees accredited by COA can be found at http://www.ala.org/lisdir.
    [Show full text]
  • Lib Value: Measuring Value and Return on Investment of Academic Libraries
    University of Tennessee, Knoxville TRACE: Tennessee Research and Creative Exchange School of Information Sciences -- Faculty Publications and Other Works School of Information Sciences 8-2010 Lib Value: Measuring Value and Return on Investment of Academic Libraries Carol Tenopir University of Tennessee - Knoxville Regina N. Mays University of Tennessee Paula Kaufman University of Illinois at Urbana-Champaign, [email protected] Follow this and additional works at: https://trace.tennessee.edu/utk_infosciepubs Part of the Collection Development and Management Commons Recommended Citation Tenopir, Carol; Mays, Regina N.; and Kaufman, Paula, "Lib Value: Measuring Value and Return on Investment of Academic Libraries" (2010). School of Information Sciences -- Faculty Publications and Other Works. https://trace.tennessee.edu/utk_infosciepubs/50 This Publication is brought to you for free and open access by the School of Information Sciences at TRACE: Tennessee Research and Creative Exchange. It has been accepted for inclusion in School of Information Sciences -- Faculty Publications and Other Works by an authorized administrator of TRACE: Tennessee Research and Creative Exchange. For more information, please contact [email protected]. RLI 271 36 Lib-Value: Measuring Value and Return on Investment of Academic Libraries Regina Mays, Lib-Value Program Manager, Center for Information and Communication Studies, University of Tennessee, Knoxville Carol Tenopir, Professor at the School of Information Sciences, Director of Research for the College of Communication and Information, and Director of the Center for Information and Communication Studies, University of Tennessee, Knoxville Paula Kaufman, Dean of Libraries and University Librarian, University of Illinois at Urbana-Champaign ibrary professionals are looking for new ways to measure and express the value of their libraries to their parent institutions and to measure L how well they meet the rapidly changing needs and expectations of their users.
    [Show full text]
  • WISE Libraries: Building the Online Course of the Future
    Date : 23/05/2007 WISE Libraries: Building the Online Course of the Future Peggy Brown, Director of Instructional Design, School of Information Studies, Syracuse University *Ellen Forsyth, Consultant, Public Library Services, State Library of New South Wales *Bruce Kingma, Associate Provost for Entrepreneurship and Innovation, Syracuse University Rebecca Shaffer-Mannion, Instructor, School of Information Studies, Syracuse University *presenting at IFLA2007 conference, Durbin, South Africa Meeting: 111 E-Learning Simultaneous Interpretation: No WORLD LIBRARY AND INFORMATION CONGRESS: 73RD IFLA GENERAL CONFERENCE AND COUNCIL 19-23 August 2007, Durban, South Africa http://www.ifla.org/iv/ifla73/index.htm Abstract Web-based Information Science Education (WISE) is a unique and groundbreaking opportunity in online education. Through WISE, thirteen leading library and information science schools from the United States, Canada, and New Zealand have extended their reach on a global basis to broaden the educational opportunities available to students. WISE uses advanced online technology to enrich education and foster relationships among students, faculty, and universities. The vision of this initiative is to provide a collaborative distance education model that will increase the quality, access, and diversity of online education opportunities in library and information science. For more information, please see our website at www.wiseeducation.org In 2006, the WISE consortium received a $936,000, 3-year grant from the Institute of Museum and Library Services (IMLS) to fund WISE+ Leveraging the Power of the Network to Increase the Diversity of LIS Curriculum. Funding for WISE+ supports partnerships between WISE member schools and professional library associations to increase course offerings in diverse or specialized areas of study.
    [Show full text]
  • An Introduction to I Thaka
    A BIMONTHLY REPORT ON RESEARCH LIBRARY ISSUES AND ACTIONS FROM ARL, CNI, AND SPARC AN INTRODUCTION TO I THAKA by Kevin Guthrie, President, Ithaka 1 Editor's note: Ithaka is a recently launched not-for-profit documents, massive digitization of core literature, new organization supported by the Mellon, Hewlett, and business models for information dissemination, and Niarchos Foundations, which aims to accelerate the methods for handling intellectual property that are development of sustainable initiatives that use new both responsible and efficient. In some respects, the technologies to benefit higher education. higher education sector has changed dramatically in a n an amazingly short period of time, electronic very brief period; in others, it has changed very little. and networking technologies have had a dramatic This is not at all surprising, since the transformative I impact on the academy, scholarly communication, changes associated with information technologies have and the manner in which knowledge is disseminated. occurred over the course of less than a decade, while Even if we were to discount technological the internal processes in place at colleges, universities, innovations such as e-journals, e-books, "knowledge and other educational institutions have been in the environments," or e-print servers, more pedestrian making for more than a century. technologies like e-mail have fundamentally altered We are at a point when progress on the more the ability of students and scholars to collaborate profound developments outlined above is essential across time and distance. E-mail, electronic and perhaps even urgent. The actions and behaviors discussion lists, Web sites, and other communications of scholars and students are in many cases evolving at platforms have offered opportunities for new and rates faster than important components of the joint efforts of many different kinds to achieve results institutional culture and processes of their host not even imaginable just a few years ago.
    [Show full text]