ANNUALREPORT2018 TABLE OF CONTENTS
FINANCIAL HIGHLIGHTS Inside cover
STATEMENT OF THE CHAIRMAN 6
BOARD OF DIRECTORS 10 BIOGRAPHIES OF BOARD MEMBERS 11
SENIOR MANAGEMENT 20
COMMITTEES 23
CORPORATE STRUCTURE 28
MAIN BUSINESS ACTIVITIES 29
SUBSIDIARIES 36
MANAGEMENT DISCUSSION AND ANALYSIS 38
HUMAN RESOURCES DEVELOPMENT 56
CORPORATE SOCIAL RESPONSIBILITY 62
RESOLUTIONS OF THE ANNUAL ORDINARY GENERAL ASSEMBLY 65
INDEPENDENT AUDITORS’ REPORT 71 CONSOLIDATED STATEMENT OF FINANCIAL POSITION 76 CONSOLIDATED INCOME STATEMENT 78 CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 79 CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 80 CONSOLIDATED CASH FLOW STATEMENT 82 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 84
MAP OF BRANCH LOCATIONS 152
MAP OF ATM LOCATIONS 153
DIRECTORY 154
MAIN CORRESPONDENT BANKS 158
Mar Mikhael district in Beirut is the home of many hidden gems and historical traces, and hosts a socio-cultural melting pot, both eclectic and friendly, as well as a contemporary art scene and a vibrant nightlife. It is also the home of the future headquarters of Banque Libano-Française, currently in the making. In a tribute to our future neighborhood, we are displaying in our 2018 Annual Report modern-day photographs and descriptions on Mar Mikhael by Anthropologist and Photographer Houda Kassatly. 1 I Consolidated Financial Highlights
TOTAL ASSETS BANQUE LIBANO-FRANÇAISE S.A.L. In millions of USD CAGR 13-18 SELECTED CONSOLIDATED FINANCIAL DATA
20000 In millions of USD and % 2013 2014 2015 2016 2017 2018 6.40% 15000 15,085 Total assets 11,064 11,271 11,641 12,715 13,620 15,085 13,619 12,715 Total loans 3,808 4,130 4,245 4,272 4,414 4,386 11,641 10000 11,064 11,271 Customers’ deposits 9,508 9,580 9,848 10,423 10,935 11,315 Shareholders’ equity 919 1,004 1,118 1,164 1,264 1,315 SHAREHOLDERS’ EQUITY Net financial revenues 236 247 248 264 275 284 5000 In millions of USD CAGR 13-18 Net earnings 100 102 106 112 120 121 Number of branches (Group) 62 65 67 67 62 64 1500 7.43% 0 Number of staff (Group) 1,308 1,428 1,509 1,546 1,447 1,469 2013 2014 2015 2016 2017 2018 1,315 1200 1,264 1,164 Liquidity and asset quality 1,118 Primary Liquidity / deposits 37.32% 34.75% 32.33% 38.26% 45.31% 49.32% 900 1,004 919 Liquid assets / deposits 43.67% 45.82% 51.27% 55.75% 62.27% 61.41% Loans to deposits 40.05% 43.11% 43.11% 40.99% 40.36% 38.77% LOANS AND ADVANCES 600 In millions of USD CAGR 13-18 Net doubtful loans / net loans* 0.21% 0.54% 0.98% 1.82% 3.88% 4.32% Loan loss provisions / 300 2.87% gross doubtful loans 97.39% 93.18% 88.79% 80.85% 69.74% 72.42% 5000 Net doubtful loans / equity* 2.78% 3.80% 4.76% 7.59% 13.35% 14.20% 0 2013 2014 2015 2016 2017 2018 4,272 4,414 4,386 4000 4,130 4,245 Capital adequacy 3,808 Average equity to assets 8.16% 8.61% 9.26% 9.37% 9.22% 8.99% 3000 Capital adequacy ratio** 13.13% 12.87% 13.41% 16.76% 16.15% 15.59%
2000 NET INCOME Profitability In millions of USD CAGR 13-18 ROAA 0.93% 0.92% 0.92% 0.92% 0.90% 0.8% 1000 ROAE 11.35% 10.65% 9.95% 9.79% 9.90% 9.4% 150 ROAE adjusted with interest 4.0% 0 2013 2014 2015 2016 2017 2018 on cash contribution to capital 11.58% 10.85% 10.13% 9.98% 10.10% 11.9% 120 120 121 112 106 Management efficiency 100 102 90 Commissions and other financial revenues to net financial income 26.65% 25.03% 24.21% 22.22% 34.00% 17.51% TOTAL CUSTOMERS’ DEPOSITS 60 Cost to income 51.04% 51.29% 50.27% 49.63% 48.70% 48.46% In millions of USD CAGR 13-18 Footings per branch (in USD million) 221.6 223.0 214.4 231.9 268.9 282.3% 30 Footings per staff (in USD million) 10.5 10.2 9.5 10.1 11.5 12.3% 12000 3.54% 11,315 0 Share data 10,935 2013 2014 2015 2016 2017 2018 10000 10,423 Common Shares outstanding 21,000,000 21,000,000 22,000,000 23,500,000 23,500,000 23,500,000 9,848 9,508 9,580 Preferred Shares outstanding 2,500,000 2,500,000 3,000,000 3,000,000 3,000,000 3,000,000 8000 Net dividends on Common Shares (in USD million) 23.26 23.26 23.35 29.85 38.97 38.97 6000 Net dividends on Preferred Shares 4000 (in USD million) 18.50 18.50 21.00 20.44 20.44 20.44 Earnings per Common Share (in USD) 3.99 3.91 3.72 3.73 4.1 4.4 2000
0 *The ratios for the year 2017 and 2018 are calculated taking into account substandard loans in addition to doubtful loans in 2013 2014 2015 2016 2017 2018 accordance with IFRS 9 regulations. **As per Basel IIII requirements. BLF Annual Report 2018 I Mar Mikhaël
The house with three arches
House on Armenia street.
Beirut’s central hall house appeared during the second half of the 19th century. With a triple arcade opening at its heart, and built in a private garden, the housing type is also characterized by a pyramidal roof covered with red tiles.
As Beirut gained international prominence for commercial trade in the 1850s, it became a provincial capital, which led to the introduction of a new style of interior that reflected Ottoman modernity, both in appearance and in the materials used.
The structure of such buildings typically includes several living rooms around a main central room. The back of the main hall is occupied by a characteristic room called “liwan”, often projecting and functioning as an extension of the living room. The front has a decorated triple-glazed arcade opening onto a narrow House on Armenia street. balcony overlooking the garden or street, with rooms lined up on the sides of the building. These elements Sketch of a house with three arches. are constitutive of this type of interior, however, size, decoration and location depend on the wealth of the landowner. BLF Annual Report 2018 I Mar Mikhaël
The stairs
Al Sayde stairs.
Al Sayde stairs.
To ensure pathways between the Geitawi district in the hills and the Mar Mikhaël district lower down, several stairs were carved into the rock in the 19th century. Many have now become emblems of both Mar Mikhaël and Beirut and are home to many events and activities that locals often feel associated with.
Among the oldest stairs are the Vendôme, Massaad, or Al Sayde, which are registered nationally as listed properties since residents have fought to keep them.
While these stairs are certainly of great importance, it is the Vendôme staircase that has become an emblem for Beirut. Formerly known as the Geara staircase, it took the name of the adjoining cinema, Le Vendôme, destroyed in 2014. In order to revive and revitalize its neighborhood, the collective Kahraba was created. It brings together several young Lebanese artists who organize events, such as the cultural festival that is held in July of each year.
Massaad stairs.
Vendôme stairs. Massaad stairs. STATEMENT OF THE CHAIRMAN
2 I Statement of the Chairman
Lebanon witnessed a relatively promising first quarter of the year 2018, as the parliament adopted a budget In the midst of such political and economic instability, Banque Libano-Française continued to demonstrate a strong with the stated aim to reduce the budget deficit, and the country has received a strong support from the business model. Consolidated assets grew by 10.8% to USD 15.1 billion, while Assets Under Management grew international community. Indeed, the Rome conference which was held in March 2018 focused on increasing by 9.7%, bringing the total balance sheet and assets under management to USD 17.3 billion. In the meantime, the capabilities of the Lebanese army, while the April Brussels conference concentrated on channeling Customer Deposits increased by 3.5% to reach USD 11.3 billion at the end of 2018, while the loan portfolio remained humanitarian aid to support Lebanon, which suffers from the weight of the Syrian refugee crisis since 2011. In steady at USD 4.3 billion. Net income for 2018 amounted to USD 121 million, an increase of 1.1% over 2017, leading April 2018, France organized the CEDRE conference in order to mobilize international help for Lebanon to face to a stable Return on Average Common Equity (ROACE) of 12.2% and a slightly lower Return on Average Assets the economic downturn. That conference resulted in a very positive outcome, with more than USD 11 billion (ROAA) of 0.85% compared to 0.91% the previous year. in commitments of concessional loans and grants to finance the government’s multi-year Capital Investment Plan. The CEDRE conference subjected these commitments to a set of reforms in the public sector, a path to a Shareholders’ Equity continued to grow, in line with the Bank’s longstanding strategy of maintaining a high Equity reduction in Budget deficit and the participation of the private sector in the infrastructure projects. buffer in excess of regulatory requirements. It stood at USD 1.3 billion as at December 31, 2018, accounting for 8.7% of Total Assets. Our Bank’s Total Capital Adequacy Ratio as per Basel III guidelines stood at 15.6% as at year-end The second quarter of 2018 was on a ‘wait and see’ mode, with all political parties focusing on the overdue 2018. parliamentary elections. These were finally held in May, nine years after the last such elections in Lebanon. However, in spite of the positive momentum created by the international conferences and the parliamentary During 2018, Banque Libano-Française continued to develop its branch network and enhance its technology, while elections, politicians spent nine months haggling over the formation of a national unity government. This efficiently managing its cost base. The consolidated Cost-to-Income ratio improved from 48.7% in 2017 to 48.5% in delay in the formation of the government had a very negative impact on the economy and on the fiscal and 2018, while the number of branches and ATM’s in Lebanon increased to 60 from 58 and to 180 from 171 respectively. monetary situations, and contributed to a 12% decrease in foreign reserves of the Central Bank from USD 45.3 billion in June 2018 to USD 39.7 billion by December 2018. The protracted discussions over the formation of Banque Libano-Française continued its digitization journey and launched the new e-branch concept. The bank the government and the miscalculation of the cost of the new public salary scale and of government revenue continued to develop its mobile application and its e-banking services; the new versions of our internet portal and estimates, resulted in a steep increase in the budget deficit, which closed the year at USD 6.2 billion, or 32.6% mobile app enhance our clients’ digital experiences through highly user friendly digital user interfaces, a seamless higher than the budget, and accounting for 11% of GDP. experience for managing the relationship with our bank, and enhanced safety features. Along with the introduction of new transactions on our bank’s ATMs, these smart measures contributed to a reduction in the number of manual Despite this challenging and uncertain environment, the Banking sector continued to demonstrate strong transactions executed by tellers and to an 88% increase in the number of e-banking transactions, which reached resilience. Total assets of banks operating in Lebanon grew by 13.5% to USD 249.5 billion, driven by special 105,000 in 2018 for a volume of USD 65 million. transactions with the Central Bank and a mild increase in deposits and profits. Customer deposits increased by 3.2% to USD 178.6 billion, on the back of a 6.2% increase in foreign currency deposits, offsetting the 2.8% Compliance and Anti Money Laundering (AML) efforts remain major priorities for Banque Libano-Française, decline in local currency deposits. In spite of the continued fragile environment in Lebanon and the region and with continued investments in human and technological resources to maintain best in class systems, policies the relative lack of investment opportunities, loans to the private sector held steady, declining by 0.5% to USD and procedures as well as the best talent in the market. One of the major projects of the year was finalizing the 59.4 billion as at end of 2018, yet still accounting for 107% of GDP, compared to USD 59.6 billion and 111% of implementation of all requirements of the Common Reporting Standards. GDP in 2017. Finally, I would like to reiterate my thanks to the Bank’s clients, correspondents, employees and shareholders who have shown an unwavering commitment and who have helped us achieve the significant milestones that we reached in 2018.
Walid Raphaël Chairman General Manager
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The windows
In traditional Lebanese houses, special attention is given to the construction of windows. Large and mostly rectangular, they allow light to reach the central hall of the house. Although their panes are most often transparent, they can sometimes be sanded or adorned.
As the windows often overlook the street, security is added to them. On the ground floor, the windows are equipped with wrought iron gates, whereas on the upper floors, they are equipped with wooden shutters as well as a railing which serves for both decoration and security purposes when it descends to the ground.
The shutters which are usually made of “qotran” (cedrus libanus) or oak wood are painted in vivid colors: green, burgundy, red etc. Residents pull them down during the summer to reduce the heat and ensure darkness, thus creating the characteristic atmosphere of Mediterranean homes.
Windows on several building facades on Armenia street. The choice of the window frame patterns and ornaments depends on the taste of the owner as well as the style of the architect. Consequently, some windows include a protrusion and a frame entirely carved and molded, whereas others are Molding patterns on the windows. simply topped by a thin decorative molding. BOARD OF DIRECTORS
3 I Board of Directors
Mr. Walid Raphaël Chairman BIOGRAPHIES OF BOARD MEMBERS Mr. Elie Nahas Chairman of Group Banque Libano-Française
Mr. Zafer Chaoui Member Mr. Philippe Doré Member Dr. Samer Iskandar Member Mr. Habib Letayf Member Me. Philippe Lette Member Mrs. Raya Raphaël Nahas Member Dr. Marwan Nsouli Member
Raphaël & Associés Legal Advisor
Deloitte & Touche Auditors DFK Fiduciaire du Moyen-Orient Auditors
Mr. Walid Raphaël Mr. Elie Nahas
Born in 1971 Born in 1944 Chairman since September 2014 Director since April 2006 Term expires at the 2021 Annual General Term expires at the 2021 Annual General Meeting of Shareholders Meeting of Shareholders CHANGES TO THE BOARD OF DIRECTORS DURING Chairman of the Board Chairman of Group Banque Libano-Française THE YEARS 2018 AND 2019 TO DATE Member of the Board Risk Committee Member of the Board Risk Committee Member of the Board Compliance Committee Member of the Board Compliance Committee APRIL 2018 • Reelection of Mr. Walid Raphaël, Mr. Elie Nahas, Mr. Zafer Chaoui, Me. Philippe Lette and Mr. Habib Letayf for a three year term expiring upon holding of the Ordinary General Meeting of Shareholders that will examine the accounts and activity of the year 2020. Chairman of the Board of Directors since Member of the Board of Directors since April September 2014 and General Manager of 2006, Mr. Nahas has been the General Manager APRIL 2019 the Bank since March 2010, Chairman and of the Bank since 2004 and was Vice-Chairman General Manager of Libano-Française Finance between 2010 and 2014. He was elected • Reelection of Mrs. Raya Raphaël Nahas for a three year term expiring upon holding of the Ordinary General and Member of the Board of Banque SBA and Chairman of Group Banque Libano-Française in Meeting of Shareholders that will examine the accounts and activity of the year 2021. LF Finance (Suisse), Mr. Raphaël began his September 2014. He began his career in banking banking career in 1995 at Credit Agricole with ABN AMRO in 1964 and was Country Indosuez, where he held several positions in Manager Lebanon from 1986 to 2002. Mr. Nahas both Paris and London, in the International was General Manager and Member of the Board Project Finance Department and in capital of Directors of Byblos Bank between 2003 and markets covering emerging markets. He 2004. He was a Member of the Board of Directors joined the General Management of the Bank of the Association of Banks in Lebanon from in 2004 and was elected Member of the Board 1987 to 1990. He was Honorary Consul General of Directors and appointed Deputy General of Netherlands in Lebanon from 1988 to 2010. Manager in April 2006. Mr. Raphaël is also Mr. Nahas was recognized by H.M. Queen Member and Secretary of the Board of the Beatrix of the Netherlands as “Grootmeester der Association of Banks in Lebanon. He received orde van Oranje-Nassau” in 1997. He graduated a Masters degree in Law from Panthéon- from Saint-Joseph University in Beirut with a Assas University (France), a Masters diploma degree in Economics and Banking. in Banking and Financial Law from Panthéon- Sorbonne University (France), and a MBA from INSEAD (France).
10 11 Back to Table of Contents Annual Report 2018 BOARD OF DIRECTORS
Mr. Zafer Chaoui Mr. Philippe Doré Dr. Samer Iskandar Mr. Habib Letayf
Born in 1947 Born in 1966 Born in 1967 Born in 1934 Director since June 1991 Director since April 2008 Director since 2017 First elected to the Board in 1979 Term expires at the 2021 Annual General Term expires at the 2020 Annual General Term expires at the 2020 Annual General Term expires at the 2021 Annual General Meeting of Shareholders Meeting of Shareholders General Meeting of Shareholders Meeting of Shareholders Non-Executive Director Independent Non-Executive Director Independent Non-Executive Director Independent Non-Executive Director Member of the Board Risk Committee Chairman of the Board Risk Committee Chairman of the Audit Committee Member of the Corporate Governance Chairman of the Corporate Governance and Remunerations Committee and Remunerations Committe Member of the Audit Committee
Member of the Board of Directors, Mr. Chaoui is Mr. Doré is a Director at Financière de Courcelles, Dr. Iskandar is an international academic, Member of the Board of Directors, Mr. Letayf a businessman. He has been Honorary Consul a corporate finance advisory firm based in Paris. consultant and investor with more than 20 years was the General Manager of the National General of Finland in Lebanon since 1996. He is Mr. Doré was until September 2010 Assistant of experience in capital markets, corporate Council for Touristic Development in Lebanon also Chairman and a Board Member of various Director in the International Division at Credit finance and corporate governance. From 1989 from 1964 to 1984, Attaché to the Lebanese industrial and commercial companies and acts Agricole France. He graduated From Ecole to 1994, he was a Fund Manager at BAII in Paris Embassy in Paris from 1985 to 1992, and as an agent in Lebanon and in several Arab Nationale des Ponts et Chaussées (France) with (BNP Paribas Group). Between 1996 and 2001, Chairman and General Manager of Casino du countries for major international companies. a degree in Civil Engineering. Dr. Iskandar was a Senior Writer and Editor at Liban from 1992 to 1999. Mr. Letayf holds a Mr. Chaoui was recognized as “Commander The Financial Times in London, Brussels and degree in Economics. of the Finnish Lion” in 2001, received the Paris. In 2001-2003, he was an Executive Director “Finnish Army Medal” in 2001, and the “Medal at Euronext Group, Europe’s largest stock of the Catholic Church of Jerusalem” in 2006. exchange. Between 2006 and 2009, Dr. Iskandar He graduated from Saint-Joseph University in advised leading companies in the Middle East, Beirut with a degree in Economics. such as Solidere International and Medgulf Insurance, on their corporate governance and financial structure. Since 2010, Dr. Iskandar has been an Affiliate Professor of finance at ESCP Europe in Paris, and teaches regularly at ESA Business School and the Institute for Finance and Governance in Beirut. He graduated from London School of Economics, holds an Executive MBA from ESCP Europe and a PhD in Finance from Panthéon-Sorbonne University (France).
12 13 Back to Table of Contents Annual Report 2018 BOARD OF DIRECTORS
Me. Philippe Lette Mrs. Raya Raphaël Nahas Dr. Marwan Nsouli
Born in 1948 Born in 1973 Born in 1938 Director since April 2006 Director since April 2010 Director since May 2014 Term expires at the 2021 Annual General Term expires at the 2021 Annual General Term expires at the 2020 Annual General Meeting of Shareholders Meeting of Shareholders Meeting of Shareholders Non-Executive Director Executive Director Independent Non-Executive Director Member of the Audit Committee Member of the Board Risk Committee Member of the Corporate Governance Member of the Board Compliance Committee and Remunerations Committee
Dr. Marwan Nsouli is a lawyer who started his Member of the Board of Directors, Me. Lette Member of the Board of Directors since April career providing legal advice and assistance to is an international commercial lawyer with 2010, Mrs. Nahas serves as General Manager of private individuals and local and international offices in Toronto, Montreal, Paris and Geneva. the Bank since September 2014. She began her business firms as well as collaborating with He is a Board Member of various companies. career in banking at Banque Libano-Française an American Law Firm. He also worked for Me. Lette received a Bachelor of Civil Law from in 1997 as a Financial Analyst and subsequently, fourteen years at the Legal Department of the McGill University (Canada), a Masters diploma has taken responsibilities in project finance, International Finance Corporation (IFC) (World in Law from University of Bordeaux (France), a investment banking, retail banking and Bank Group) in Washington DC. His last position Masters diploma in Comparative Private Law bancassurance. She was elected Member with IFC was as Chief Counsel, member of the from Panthéon-Sorbonne University (France), of the Board of Directors and appointed team managing the Legal Department, and and a LLM from Faculté Internationale pour Deputy General Manager in March 2010. Advisor to the Vice President General Counsel l’Enseignement du Droit Comparé (France). Mrs. Nahas is a founding Member of LIFE on general policy and legal issues. On August 1, (Lebanese International Finance Executive). She 1998, Dr. Nsouli was appointed as Vice Governor is an active member of the Promote Pillar of this of the Banque du Liban and his mandate non-profit association that seeks to channel extended for ten years. He then resumed his the influence and expertise of its members to legal consultancy in private practice. Dr. Nsouli help them connect, promote Lebanon and its holds Bachelor degrees in French and Lebanese economy and nurture the next generation. Mrs. laws from Saint-Joseph University in Beirut, a Nahas received a degree in Economics and a Masters diploma in Comparative Jurisprudence Masters in Financial Management from Paris- (MCJ) from New York University and a Doctorate Dauphine University (France) and a Masters in Law (JSD) from the University of Paris V- René diploma in Money, Banking and Finance from Descartes. Panthéon-Sorbonne University (France).
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The wrought iron
Wrought iron entrance door of one of the buildings on Armenia street.
Beirut is famous for its balconies, balustrades and stairs. The use of wrought iron began in the 19th century with the construction of luxury housing. Craftsmen then made the wrought iron manually using a furnace called ‘kour’, which allows heating the metal before shaping it.
There are several recurring models of wrought iron in the city. Some are copies of European motifs while others are influenced by local tastes. The simplest is characterized by vertical and horizontal bars, complemented by scrolls in the shape of the letters C or S. Other more complex models form sets with few curves, whilst others are directly inspired by the art deco style, reflecting a mastering of ironwork. In this case, large uniform sections are used giving a feeling of solidity. BLF Annual Report 2018 I Mar Mikhaël
East Village building on Armenia street. A tree in the bus station parking lot.
The trees If ancient Beirut architecture had encouraged the growth of gardens adjoining the residences, often hosting rich orchards, plants and flowers, then the urbanization of the Lebanese capital has presented the city’s natural spaces with an obstacle to survival. Beirut can no longer be called a green city because trees and green spaces have become incredibly rare. The district of Mar Mikhaël, which succeeded in preserving some traditional houses, shelters some trees as well as occasional areas of wild greenery such as the Mar Mikhaël station whose neglect allowed nature to take back control of the landscape.
The current ‘greening’ of the facades of recently built buildings reflects a growing awareness of the need to reintegrate vegetation in Beirut in order to contribute to the reduction of pollution and combat global warming. The architects who designed these buildings participate in the cleansing and refreshing of the air, the embellishment of the city, and help urban dwellers reconnect with nature. SENIOR MANAGEMENT
4 I Senior Management
EXECUTIVE COMMITTEE BUSINESS DEVELOPMENT DIVISIONS
Walid Raphaël Branch Network International Chairman and General Manager Marwan Ramadan Maurice Iskandar
Elie Nahas Corporate Banking Loan Remediation Chairman of Group Banque Libano-Française Hoda Assi Moustapha Alwan and General Manager Middle-Market Banking Retail Banking Products and Marketing Raya Raphaël Nahas Elie Aoun Ronald Zirka General Manager Treasury, Capital Markets and Asset Management Cards Services Hoda Assi Georges Khoury Myrna Wehbé Assistant General Manager Head of Corporate Banking Private Banking and Wealth Management Charles Salem Elie Aoun Assistant General Manager Head of Middle-Market Banking
Joséphine Chahine Assistant General Manager Chief Risk Officer
Philippe Chartouny Assistant General Manager Head of Organization, Information Technology and Security
Maurice Iskandar Assistant General Manager Head of International
Georges Khoury Assistant General Manager Head of Treasury, Capital Markets and Asset Management
Marwan Ramadan Assistant General Manager Head of Branch Network
Charles Salem Assistant General Manager Global Head of Private Banking and Wealth Management
20 21 Back to Table of Contents Annual Report 2018 SUPPORT DIVISIONS 5 I Committees Risk Management Operations Joséphine Chahine Nada Khayat Credit Risk Communications, CSR Zahi Azouri and Customer Experience Tania Rizk Compliance Saïd Gebran Human Resources Legal Compliance Georges Behlock Maya Abboud BLF Training Academy BOARD COMMITTEES KYC Compliance Elie Dagher Youmna Nassif BOARD AUDIT COMMITTEE General Services The Board Audit Committee follows up the internal audit reports, keeps updated with the recommendations Finance Gabriel Rizk of the Banking Control Commission and of the Bank’s external auditors and ensures compliance with rules and Walid Issa regulations. Headed by an Independent Non-Executive Director, it has three members and meets four times per Internal Audit year. Organization, Information Technology Fady Lahoud and Security BOARD RISK COMMITTEE Philippe Chartouny Fiscal, Administrative and Financial The Board Risk Committee supervises the proper application of the Risk Management principles, establishes the risk policy of the Group and controls the Group’s exposure in terms of credit, market, liquidity, interest rate and Information Technology Affairs operational risks. Headed by an Independent Non-Executive Director, it has five members and meets four times Ghassan Sawaya Jean Medlege per year. Security Legal Iskandar Aoun Marc de Chadarevian CORPORATE GOVERNANCE AND REMUNERATIONS COMMITTEE The Corporate Governance and Remunerations Committee establishes the rules and principles of governance of the Bank and ensures their proper application. It validates the code of conduct and professional ethics that aims to promote a healthy governance culture. It also develops a remuneration policy in accordance with local regulations. Headed by an Independent Non-Executive Director, it has three members and meets on a semi- annual basis.
BOARD COMPLIANCE COMMITTEE The Board Compliance Committee assesses the AML/CFT policies and procedures of the Bank and follows up their proper implementation and their compliance with local laws and with international best practice. The Committee reviews the reports prepared by the Compliance Division and the internal Audit investigations on suspicious transactions and activities. Headed by an Independent Non-Executive Director, it has four members and meets on a semi-annual basis.
MANAGEMENT COMMITTEES
EXECUTIVE COMMITTEE The Executive Committee discusses strategic issues, takes major decisions and ensures the execution of the Bank’s annual plan. It has eleven members, is headed by the Chairman and General Manager and meets on a monthly basis.
MANAGEMENT COMMITTEE The Management Committee is comprised of the Heads of the Bank’s Divisions who share and discuss their ongoing projects. It has thirty-four members, is headed by the Chairman and General Manager and meets on a quarterly basis.
CREDIT POLICY AND STRATEGY COMMITTEE The Credit Policy and Strategy Committee reviews the Credit Policy, taking into account any major changes in the markets and environment. It defines and sets the strategies and risk policies in line with the budget and with local as well as international regulations. It has sixteen members, is headed by the Chairman and General Manager and meets on an annual basis.
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CREDIT RISK COMMITTEES OPERATIONS AND INFORMATION TECHNOLOGY COMMITTEE There are three Credit Risk Committees: the Board Credit Committee, the Corporate Credit Committee, and the Middle-Market Credit Committee. The objectives of these Committees are to approve and review loans and The Operations and Information Technology Committee identifies the needs of the Bank in terms of information credits, and to fix risk limits. The Board Risk Committee is headed by an Independent Non-Executive Director technology, prepares three to five year plans, determines the IT priorities of the Bank and supervises the and has five members. The Corporate Credit Committee is comprised of the Chairman and General Manager, installation of new software programs and security systems. It has thirteen members, is headed by the Chairman the Group Chairman and General Manager, the General Manager, the Chief Risk Officer and his Deputy and four General Manager and meets every four months. Senior Managers. The Middle-Market Credit Committee is comprised of the Chief Risk Officer and the Head of INTERNAL AUDIT AND OPERATIONAL RISKS COMMITTEE Middle-Market Banking and their Deputies. The Corporate and Middle-Market Credit Committees meet weekly, while the Board Risk Committee meets quarterly. The Internal Audit and Operational Risk Committee approves and monitors the annual plan of the Internal Audit Division, monitors the quality of internal audit reports, monitors the recommendations of the Banking Control LOAN REMEDIATION COMMITTEES Commission and of the Bank’s external Auditors and ensures that high risks are well covered by the Bank’s There are three Loan Remediation Committees: the Corporate Loans Remediation Committee, the Middle- Internal Audit function. It has seven members, is headed by the Chairman and General Manager and meets on Market Loans Remediation Committee and the Retail Loans Remediation Committee. Loan Remediation cases a semi-annual basis. are assigned to a particular committee on the basis of the nature and size of the credit. Each Loan Remediation HUMAN RESOURCES COMMITTEE Committee is comprised of the members of the corresponding Credit Committees as well as the Head of the Legal Department and the Head of the Loan Remediation Division. The Middle-Market and Corporate Loans The Human Resources Committee proposes a recruitment policy, prepares career development plans and Remediation Committees meet on a quarterly basis. The Retail Loans Remediation Committee meets on a training programs, formulates employee benefits policies, and supervises the annual employee evaluation semi-annual basis. process and the Bank’s code of conduct. It has eleven members, is headed by the Chairman and General Manager and meets on an annual basis. ASSET AND LIABILITY MANAGEMENT COMMITTEE COMPLIANCE COMMITTEE The Asset and Liability Management Committee manages the assets and liabilities of the Bank’s balance sheet in terms of interest risk, foreign exchange risk and liquidity risk, determines the Bank’s interest rate and cash The Compliance Committee sets the Bank’s anti-money laundering procedures and guidelines, and monitors management policies and approves the launch of new financial products. It has nine members, is headed by the issues related to money laundering and reports of suspicious activities on transactions. The Committee also Chairman and General Manager and meets on a monthly basis. A follow-up committee to the Asset and Liability reviews the activities of the Legal Compliance Division. It has seventeen members, is headed by the Chairman Management Committee meets bimonthly. and General Manager and meets on a semi-annual basis.
INVESTMENT COMMITTEE SECURITY COMMITTEE The Investment Committee monitors the economic and financial environments and proposes policies and The Security Committee sets the Bank’s security policy and monitors the anomalies in the realization of any investments for the Bank and its clients. It advises the Bank and its clients on wealth protection and capital project. It has ten members, is headed by the General Manager and meets on a quarterly basis. appreciation. It has eight members, is headed by the Global Head of Private Banking and meets on a quarterly CAREER DEVELOPMENT COMMITTEE basis. The Career Development Committee discusses the employees’ careers and establishes specific training programs ORGANIZATION AND STRATEGIC PLANNING COMMITTEE for employees that show potential to reach managerial positions. It has four members, is headed by the Human The Organization and Strategic Planning Committee has several functions related to the Bank’s annual plan, Resources Manager and meets on a monthly basis. including preparing and monitoring the implementation of the annual plan, identifying and initiating projects BUSINESS CONTINUITY COMMITTEE aimed at improving the Bank’s performance and efficiency, creating cross-synergies amongst the Bank’s Divisions and ensuring that the Bank’s procedures are documented and implemented properly. It has nine Business Continuity Planning (BCP) is a complete management process that identifies potential impacts members, is headed by the Chairman and General Manager and meets every four months. menacing an organization. The BCP Committee ensures that the organization has the proper response to major disruptions threatening its survival and operational capability. It has thirteen members, is headed by the Chairman and General Manager and meets on an annual basis.
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The graffiti
A rehabilitated building facade by Banque Libano-Française.
A graffiti on 61 street.
Although the first graffiti in Lebanon appeared in the late 1990s, tagging has since spread to the point that street art is now booming in Beirut.
Some tags are born of a protest like those designed after the war of 2006 with the thought of erasing conflict stigma, while others question the social, political and economic order, and express their refusal A graffiti on Pharaon street. toward the established order. Some others aim only to embellish certain areas deemed too neutral.
The techniques used by the graffiti artists are extremely varied, and their talents uneven. Some artists who are very active in the city have reached high recognition in the art world. Their drawings reflect ongoing experimentation and willingness of the youth to create new aesthetic forms and experiment visual styles based on a modern Arab typography or on the reproduction of iconic personalities of the Arab world.
In Mar Mikhaël, apart from walls which represent a classic support for their art, graffiti artists are tackling stairs, out of order buses, garbage bins as well as the wall surrounding the abandoned railway station.
The profusion and wealth of this practice led to the creation of a guided tour in Beirut that aims to showcase the characteristics of A graffiti on 70 Ibrahim Pacha street. the Lebanese graffiti scene. A graffiti on the wall behind the train station facing the highway.
Back to Table of Contents 6 I Corporate Structure 7 I Main Business Activities
MAJOR SUBSIDIARIES OF BANQUE LIBANO-FRANÇAISE AS AT DECEMBER 31, 2018 COMMERCIAL AND CORPORATE BANKING Banque Libano-Française has historically been one of Lebanon’s leading commercial banks, offering services to large and medium-sized private sector businesses and maintaining one of the largest loan portfolios among banks in Lebanon. Commercial banking products and services offered by the Bank include working capital lines and overdrafts, medium-term and long-term loans, trade finance, documentary credits and guarantees and other off-balance sheet facilities and financial consulting services, as well as all traditional term deposits accounts, cash management services and cards services. Commercial banking activities are carried out through two main commercial divisions: the Corporate Banking Division and the Middle-Market Banking Division. The Middle-Market Banking Division covers small-or medium-size businesses with a credit exposure at the Bank Representative offices of up to USD 1.5 million and an annual turnover of less than USD 10 million. As at December 31, 2018, the Middle- Market Banking Division had approximately 2,400 clients spread across the Bank’s 60 local branches. It is run by a specialized, fully dedicated team spread across seven regional branches and the Head Office. In addition to the primary products and services outlined above, the Corporate and Middle-Market Banking Division provide advisory services to the Bank’s clients. Such advisory services include, among others, the promotion and structuring of a wide array of financing programs such as Kafalat subsidized loans, Banque du Liban subsidized loans, Arab Trade Financing Program facilities, IFC Program facilities, as well as European Investment Bank, Agence Française de Développement and other international financial institutions loan 100% 99% 79,3% 50% 40% Baghdad branch Libano-Française Banque SBA S.A. Société de Centre de Traitement Bancassurance S.A.L. packages. Through these services, the Bank aims to reduce the financing costs of its customers and to offer Finance S.A.L. (LFF) (France) Construction et de Monétique S.A.L. (CTM) Commerce S.A.L. them various financing options and an easier access to export markets, thereby developing sustained customer (SODECO) relationships.
Financial institution Bank Real estate company Card processing Life insurance company Full branch The Corporate Banking Division was created in 2001 in order to cater to the Bank’s largest clients in terms of sales turnover or facilities extended. Corporate clients are currently defined as those with a sales turnover exceeding USD 10 million or whose banking facilities at the Bank exceed USD 1.5 million. As at December 31, 2018, the Corporate Banking Division had around 550 clients. Corporate client files are distributed among specialized units within the Corporate Banking Division, consisting of Relationship Managers and Junior Officers and headed by a Senior Relationship Manager. The teams work closely with Managers of the branches where the corporate accounts are held. These specialized teams are divided into six different specialized units focusing on various 100% LF Finance (Suisse) S.A. economic sectors: the General Trading Unit, the General Contracting and Real Estate Unit, the International Trading, Services and Insurance Unit, the Industries Unit, the Africa Unit and the Syndicated, Subsidized and Financial institution Special Loans Unit.
INVESTMENT BANKING AND GLOBAL MARKETS The Bank provides general investment banking services, including acting as arranger or participant in loan syndications (generally when the Bank acts as lead lender and agent bank), and placement agent in connection with the issuance of fixed and floating-rate bonds as well as structuring and managing shares and rights issues for corporate clients. The Bank also structures sophisticated investment products that are offered to both retail and private clients. It also advises its corporate and private banking clients and structures sophisticated hedging solutions. The Bank has a proprietary trading activity in Lebanese and international fixed income securities and foreign currencies. Since 1996, the Bank has managed and arranged primary-market investment-banking transactions with an aggregate value of over USD 2 billion.
28 29 Back to Table of Contents Annual Report 2018 MAIN BUSINESS ACTIVITIES
RETAIL BANKING PRIVATE BANKING AND WEALTH MANAGEMENT As at December 31, 2018, the Bank had 60 branches covering all the regions in Lebanon, a network of 180 ATMs The Private Banking activities were first launched by the Bank in 2000. In 2008, following a complete and more than 150,000 active customers. This network is managed by the Branch Network Division. This Division reorganization of the activities of Treasury, Capital Markets and Private Banking, the Wealth Management has two main objectives: to assume the hierarchical responsibility of the Branch Network and to implement the Department was created. It is composed of a team of Relationship Managers whose mission is to explore, Bank’s development strategy. It is composed of two departments: the Network Management Department and identify and attract high networth individuals in order to offer them personalized advice, professional guidance the Retail Loans Department. and tailor-made investment solutions. Relationship Managers are backed by product specialists. The priority of Relationship Managers is to offer an integrated and solid approach based on a relationship built on the highest NETWORK MANAGEMENT DEPARTMENT levels of trust, security, confidentiality and integrity. The Network Management Department is responsible for the coordination between the Branch Network and the various Business Development and support Divisions of the Bank, in order to assist each branch in achieving INTERNATIONAL AND CORRESPONDENT BANKING its objectives, improving its performance and increasing its operational efficiency, while developing the sales The International Division manages the Group’s relationships with Correspondent Banks and follows up the skills of branch personnel. The Network Management Department carries out its responsibilities by: Group’s exposure to counterparty and sovereign risks. By maintaining relationships and credit lines with a large • communicating and implementing the Bank’s policies among all branches, network of international banks, the International Division allows the Bank to provide efficient and competitive • ensuring the transfer of information from the Branch Network to the Management in an appropriate and timely services to its clients for all their international banking activities and transactions. This large network also allows manner, the Bank to generate business activities such as risk participation, forfeiting, pre-and post-export finance, as well • continuously monitoring the sales results and other relevant KPI’s of each branch, as local and international securities transactions. • assisting each Branch Manager in preparing and implementing the annual plan of the Bank, • ensuring that the Network staff is properly trained on all the Branch operations and new products, The Bank’s trade finance confirmation lines are continuously strengthened and the breadth of its activities with • rewarding competent and promising employees in the Branch Network. foreign banks and financial institutions is regularly expanded. Boosting its international profile, BLF was the first bank in Lebanon and the second the region to join the International Finance Corporation’s Global Trade Finance Program and the Bank is very active in international syndicated loans and structured trade transactions. RETAIL LOANS DEPARTMENT Banque Libano-Française has also structured several cross-border transactions and long-term borrowings The Retail Loans Department is in charge of the credit approval and administration of retail credit products, from international and multilateral financial institutions such as AFD (Agence Française de Développement), including the Bank’s housing loans, Public Corporation for Housing (PCH) loans, housing loans to military EIB (European Investment Bank), ATFP (Arab Trade Financing Program), OPIC (Overseas Private Investment personnel or other specialized programs, as well as personal loans and car loans. The Retail Loans Department Corporation), OFID (OPEC Fund for International Development), the Arab Investment Guarantee Corporation has created a dedicated Call Center for payment irregularities and has implemented a standardized and efficient and many others. retail loans distribution process. The International Division is in charge of the Group’s international expansion plans, and supervises the activities of the Bank’s Representative Offices in Abu Dhabi (UAE) and in Lagos (Nigeria) and its branch in Baghdad (Iraq). RETAIL BANKING PRODUCTS AND SERVICES Retail Banking offers a full range of products and services, including traditional products and services, a unique term deposit account featuring significant flexibility, a complete range of multi-currency debit and credit cards (MasterCard and Visa), a wide network of merchants affiliated to the Bank’s cards payment circuit, and electronic banking services (e-banking, phone banking, sms banking, call center). The Bank’s phone and internet distribution channels, Point Phone® and Point Com® and its Call Center Point Call®, allow customers to check account balances and movements, obtain answers to their inquires over the phone or internet, and execute many types of transactions. In addition, through the Bank’s subsidiary, Bancassurance S.A.L., Retail Banking offers life and non-life insurance, as well as retirement plans and education plans. Recently, the Retail Banking Division has concentrated its efforts on quality of service and client satisfaction, the development of new product offerings, the renovation of the Bank’s branches, the expansion of the Bank’s ATM network Point Cash® to include, among other innovative solutions, check and cash deposits. The Division has invested heavily in the training of Branch staff and Managers.
PERSONAL BANKING In its continuous drive to offer personalized service to its clients, the Bank launched a Personal Banking Department in 2013 that targets VIP clients of the branch network. The purpose of this new client segment is to improve customer loyalty and satisfaction by assigning a certain number of VIP clients to specific Relationship Managers in each branch, thereby enabling branch-based Relationship Managers to better follow-up, assist and advise clients on their various needs for banking products and services.
30 31 Back to Table of Contents Annual Report 2018 BLF Annual Report 2018 I Mar Mikhaël
The nightlife
Beirut is known for its dynamic and exciting nightlife and boasts a huge number of nightclubs, bars, pubs, and entertainment venues. Beirut’s nightlife has made a lasting contribution to the development of the city. Consequently, one of the main effects of gentrification remains the emergence of new nightlife venues shaping the city in an unprecedented way.
The redefinition of the urban space took place in turn: if Gemmayze and Monot were the trendy neighborhoods for many years, the rise in prices led to the decentralization of nightlife outings to other emerging neighborhoods such as Badaro, Hamra or Mar Mikhaël. The latter has grown enormously in popularity since 2010 and is now home to many major players in the food and beverage industry. Its main street, Armenia Street, has a large number of bars, pubs, eateries and restaurants all the way down its 500-meter length. It is, arguably, one of the busiest streets in Beirut by day and especially by night. Until when will Mar Mikhaël remain the ‘IT’ place when it comes to nightlife remains to be seen.
Pubs and restaurants on Armenia street. BLF Annual Report 2018 I Mar Mikhaël
The train station
The train station building.
When Lebanon’s railway lines which once provided widespread public transportation were active, the Mar Mikhaël district was home to one of Beirut’s three railway stations, the others being Beirut Port and NBT Nakoura-Beirut-Tripoli.
Following the termination of the railway during the Lebanese civil war, nature took over, leaving only traces of the old railway, rusty cars, the water tower, hangars, machinery… in addition to two buildings dating from the late 19th century that were designed in the traditional French architectural style. The station building itself, which was originally conceived for travelers, had a clock designed by Paul Garnier, and featured a traditional tripartite bay with a five-meter-high ceiling.
Some local residents wish to see the station transformed into a public garden, creating what would be an oasis of tranquility in a bustling neighborhood. Others lean towards a resumption of railway activity which would bring much-needed relief in a country where the road network is completely asphyxiated. However, until the authorities decide on its future, the train station hosts a colorful range of social events and serves as a thriving bar called the “Train Station”.
Inside an old wagon. SUBSIDIARIES
8 I Subsidiaries
BANQUE SBA S.A. LIBANO-FRANÇAISE FINANCE S.A.L. (LFF) Banque SBA (SBA) was established in Paris (France) in 1978 under the name of Société Bancaire Arabe LFF is a financial company wholly owned by the Bank, registered under N° 14 on the list of financial institutions by Banque Worms and Arab investors, mainly from Lebanon and Syria. In 2001, after selling Banque at “Banque du Liban”. It was established in 1995 in Lebanon under the name of Indosuez Capital Moyen-Orient Worms, AXA retained a 34-percent participation in SBA through its wholly owned subsidiary Compagnie S.A.L. In 1998, its name was changed to Crédit Agricole Indosuez Liban (CAIL). In 1999, the Bank increased its Financière de Paris. In 2004, AXA and the other main shareholders, together with the management stake to 100 percent of the share capital of CAIL and, in 2003, changed its name to Libano-Française Finance S.A.L. of SBA, hired BNP Paribas to launch a tender offer aimed at selling a controlling stake in SBA. In 2019, LFF was re-organized to enable it to better cater to the Private Banking and Wealth Management function Banque Libano-Française acquired 78.3 percent of SBA in 2006, which increased to 79 percent in 2007 and to of the Bank, while continuing to offer its brokerage services across the Banks diversified client base. 99 percent in 2008. SBA’s headquarters are located in Paris. SBA has a branch in Limassol (Cyprus) and a subsidiary, LF Finance LFF offers a wide range of brokerage services including both international and domestic equities, all types of (Suisse) S.A. (formerly Financière SBA (Suisse) S.A.) in Geneva (Switzerland). As at December 31, 2018, SBA had investments funds and structured products. LFF’s activities cover Lebanese and major international financial 56 employees and more than 1,800 clients, while LF Finance had 9 employees and more than 188 clients. markets in Europe, the United States, Japan, other parts of Asia, Australia and the GCC. LFF is recognized for its fast and efficient trading capabilities, superior service quality, strict risk management and competitive brokerage SBA specializes in trade finance and private banking. Its trade finance activities cover mainly Europe, the Middle rates. East and Africa. During 2018, trade finance transactions of SBA reached USD 769 million and assets under management reached USD 781 million. A fully fledged Investment Advisory desk was set up dedicated to servicing the investment needs of BLF Private As at December 31, 2018, SBA had total shareholders’ equity of EUR 121 million and total assets Banking clients. The Advisory Desk offers access to a wide range asset class solutions for high net worth clients. of EUR 859 million, with an equity-to-assets ratio of 14.1 percent and a capital adequacy ratio of Advisory capabilities include asset allocation, portfolio management and wealth assessment and planning. The 23.91 percent. Total deposits reached EUR 584 million against a loan portfolio of EUR 431 million, Advisory team is made up of asset class specialists, whose skills complement each other in providing cross asset accounting for 73.3 percent of customer deposits. For the year ended December 31, 2018, SBA had investment ideas and solutions. In addition, the desk also handles the origination and structuring of sophisticated EUR 18.5 million of net operating income and net profits of EUR 3.4 million. financial transactions. As at December 31, 2018, LFF employed 14 professionals who operate through two dedicated desks: Dealing Desk and Advisory Desk.
36 37 Back to Table of Contents Annual Report 2018 9 I Management Discussion and Analysis
The analysis that follows highlights the consolidated performance of Banque Libano-Française in 2018 compared to 2017. All figures ECONOMIC OVERVIEW are based on the audited consolidated financial statements of the Bank that have been prepared in accordance with the International For the second year in a row, Lebanon witnessed a slowdown in its economic activity with the real GDP growth rate decreasing to Financial Reporting Standards (IFRS). Unless otherwise indicated, all figures are expressed in US Dollars (USD). US Dollar amounts are 0.3% from 0.6% in 2017. The 2018 slowdown is associated to political and economic uncertainties, and translated in reduced private translated from Lebanese Pounds (LBP) at the closing rate of exchange published by the Central Bank of Lebanon (BDL) at the relevant sector investments in the real economy. date, which was LBP 1,507.5 as of each of December 31, 2018 and 2017. Lebanon’s economic and banking data and information are In spite of the uncertain environment, total assets of banks operating in Lebanon grew by 13.5% to USD 249.5 billion, driven mainly by derived from the Central Bank of Lebanon, Lebanese governmental sources and the Association of Banks in Lebanon. special transactions with the Central Bank of Lebanon and a mild increase in deposits and profits. The uncertain environment impacted The management discussion and analysis starts with a review of the economic and banking conditions that impacted the activity of the growth of customer deposits, which increased by 3.2% to USD 178.6 billion, on the back of a 6.2% increase in foreign currency the Bank in the year 2018 and follows with an analysis of the consolidated financial position and the operating results of the Bank. The deposits, offsetting the 2.8% decline in local currency deposits. The slowdown in economic activities during 2018 was reflected in a last segment includes a review of Human Resources and Corporate Social Responsibility activities during 2018. 1.5% decrease in banks’ loans to customers, compared to a growth of 5.5% in the previous year. The Central Bank of Lebanon continued during the year its policies of maintaining the stability of the exchange rate, preserving economic and monetary stability and safeguarding the soundness of the banking sector. Overall, the Central Bank’s assets in foreign ECONOMIC CONDITIONS currency declined by USD 2.4 billion in 2018, while the market value of its gold reserves (ranked second largest among Arab countries) The following table sets forth certain key economic and banking indicators for the Lebanese Republic for the years ended December 31, regressed to USD 11.8 billion due to the slight drop in the price of gold at the end of the year. In view of the large deficit in the trade 2013 to 2018. balance and its negative impact on the balance of payments, Central Bank’s gross foreign currency reserves decreased by 9.2% to USD 32.5 billion by the end of 2018. In millions of USD 2013 2014 2015 2016 2017 2018 The yearly average coincident indicator, a composite measure of economic activity published by the Central Bank of Lebanon and containing information about key sectors, increased slightly by 0.6% in 2018, while nominal GDP grew by 5.6% to reach USD 56.4 billion. Nominal GDP 46,867 48,296 49,974 51,239 53,394 56,409 Real GDP growth 2.6% 1.9% 0.4% 1.6% 0.6% 0.3% CPI % change 4.8% 1.8% (3.7%) (0.8%) 4.5% 6.1% Nominal GDP Trade balance (18.090) (18,130) (15,647) (16,148) (16,744) (17,033) In millions of USD Capital inflows 16,962 16,722 12,293 17,386 16,588 12,210 0000 sector Balance of payments (1,128) (1,408) (3,354) 1,238 (156) (4,823) Foreign 56,409