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Thehrdirector INTERVIEW: Andrew Newall – Group HR Director, United Biscuits theHRDIRECTOR THE ONLY INDEPENDENT HR STRATEGIC PUBLICATION IN THE UK MARCH 08 ISSUE 45 theHRDIRECTOR INTERVIEW: Andrew Newall – Group HR director, United Biscuits FORUM: PLANNING FOR THE FUTURE Thinking the unthinkable ETHICS IN THE WORKPLACE A necessity not a ‘nice to have’ CORPORATE MANSLAUGHTER ACT Avoiding the cost of complacency GLOBAL PAYROLL Bringing consistency out of complexity CASE STUDIES THIS MONTH Andrew McCallum – Head of Corporate Reputation, Centrica Alex Redgrave – Vice President, Head of Consulting, HOK Professor Richard Scase Arco Getty Images PLEASE NOTE: Henley Management College WE DO NOT SABMiller ACCEPT ANY PAID FOR OR SPONSORED EDITORIAL Pictured: Andrew Newall - Group HR director, United Biscuits DON’T MISS NEXT MONTH’S ISSUE WHERE WE LOOK AT: DIVERSITY & INCLUSION – REAPING THE BENEFITS; DEVELOPING DIRECTORS; DECISION MAKING; GRADUATES …AND MORE “cvmail is cost-effective, has halved our recruitment workload, and has been extremely easy to use.” Ashurst natural selection consultative and effective e-recruitment 020 7393 7693 [email protected] cvmail.net The Thomson trademark and Star Design are trademarks of Thomson Finance S.A. used herein under licence. www.thehrdirector.com CONTENTS theHRDIRECTOR CONTENTS MARCH 08 ISSUE 45 EDITOR’S WELCOME 5 theHRDIRECTOR INTERVIEW 8 This month we talk to Andrew Newall – Group HR director at United Biscuits. FORUM: PLANNING FOR THE FUTURE 12 PAST PERFORMANCE IS NO GUARANTEE OF FUTURE SUCCESS 14 p14 We find out how companies need to plan for the future in a way that takes into consideration our changing world. predicting future trends CASE STUDY SABMILLER 18 “and staying ahead of INTERVIEW PROFESSOR RICHARD SCASE 20 the game is key THE IMPACT OF TECHNOLOGICAL DEVELOPMENTS 22 In an increasingly virtual world, how will the UK workforce develop over the next 20 years? Kai Peters, chief executive, Ashridge Business School, examines the workforce of the future, what its needs will be and the implications for businesses. ” INTERVIEW ALEX REDGRAVE – VICE PRESIDENT, HEAD OF CONSULTING, HOK 26 CASE STUDY HENLEY MANAGEMENT COLLEGE 28 ETHICS IN THE WORKPLACE 30 “Business ethics – isn’t that an oxymoron?” Simon Webley, research director at the Institute of Business Ethics, begs to differ. INTERVIEW ANDREW MCCALLUM – HEAD OF CORPORATE REPUTATION, CENTRICA 34 p30 ETHICS AUDITS 36 Peter Binns, principal consultant at organisational development company, Bath Consultancy Group, looks at the five levels of corporate ethical engagement, and what this means for HR. doing business ethically CASE STUDY ARCO 38 “has a significant positive impact on financial CORPORATE MANSLAUGHTER ACT 40 performance Chris Green, partner at law firm Weightmans, reviews the Act and its implications for organisations. HOW TO MANAGE A FATAL ACCIDENT INVESTIGATION 44 Kevin Elliott, partner at Eversheds LLP law firm and a specialist in work-related fatalities, highlights some of the key issues that an organisation’s management should be aware of, ” in the event of a workplace death. GLOBAL PAYROLL 48 We take a look at the challenges and rewards of implementing a common approach to global payroll systems. CASE STUDY GETTY IMAGES 52 p48 attention to detail is “important when REGULARS establishing multinational payroll IN BRIEF 6 Scanning the HR scene. WEB LINK 6 Previews of the latest web features. ” EVENTS CALENDAR 54 Key dates for your diary. theHRDIRECTOR – MARCH 08 3 Promise. Realised. SMALL CHANGE. BIG DIFFERENCE. At Fujitsu, we recognise the potential for HR At Fujitsu, we do far more than simply provide to play a key role in delivering performance good practice advice on HR improvements. improvement and meeting business goals. Instead we turn HR possibilities into real results by applying expert tools, techniques and In too many organisations HR remains knowledge. The result is proven HR solutions and an untapped resource, performing a support services tailored to your business issues. business support role rather than being a strategic contributor. It’s a situation To realise the promise of your HR function, we are determined to change. contact Dierdre Hardy on 07867 826575 or by emailing [email protected] uk.fujitsu.com FUJ288_Tailor_297x210.indd 1 12/12/07 16:50:13 www.thehrdirector.com EDITOR’S WELCOME EDITOR’S WELCOME CONTACTS Welcome to theHRDIRECTOR – the only magazine dedicated to HR directors. EDITORIAL Editor Heather Parsons the future noun [S] - “a period of time that is to come” [email protected] When you talk about the future, what do you mean? Are you referring to Editorial Assistant Lea Watson [email protected] t: 01454 292 061 the near future or the distant future? And how would you define either of those terms anyway? Does the near future mean tomorrow, the day after, ADVERTISING SALES ABC APPROVED next week, next month or even next year? And does the distant future Account Manager Lee Francis [email protected] t: 01454 292 063 relate to some or even all of those very same timeframes? Sales Executive Evan Hay We have a wonderful language with endless nuances of meaning with [email protected] t: 01454 292 064 which we can communicate and express ourselves, yet when you pare ADMINISTRATION & SUBSCRIPTIONS everything away, the sense of what we say relates very much to who we are Administrator Colette Walker [email protected] t: 01454 292 060 – and even how old we are. When you are a very young child, the near Subscriptions Co-ordinator Rebecca Dodd future means in the next few minutes and the distant future probably [email protected] t: 01454 292 067 extends only as far as tomorrow. For teenagers and young adults, like my DESIGN children, these timeframes expand a little further, but the thought of Senior Designer Emily Jarvis reaching even the age of 40 let alone 60 or 80 is in the really distant future MANAGEMENT – so far away that it is virtually unimaginable! Managing Director Peter Banks But it is this capacity to imagine the unimaginable that will give businesses www.thehrdirector.com the edge over those that can only see as far as the next three or five years. t: 01454 292 060 f: 01454 294 787 Our world is changing at such a pace, and technology is bringing us so EDITORIALPANEL many tools and opportunities that would have been inconceivable even ten Lucy Adams or twenty years ago, that being able to keep up, let alone be ahead of the Group HR Director curve, is a constant challenge. Carolyn Dyer Human Resources Consultant Can you imagine going to work in a virtual world, choosing the outfit people will see you wear online, but never leaving your front door? Would you be Anthony Hesketh Senior Lecturer & Deputy Director prepared to use memory implants to help you remember the latest legislation? of the Centre for Performance-Led HR These are the type of ‘way out’ ideas outlined on P.22 by Kai Peters, CEO of Richard Higginson Ashridge Business School, which may excite you or strike fear into your heart! Reward Manager Whilst I may suffer from the occasional ‘senior moment’, the thought of Makbool Javaid having a memory chip implanted is not one that I would warm to at present, Partner but change is part of life and these types of technological advancements are Sudhanshu (Sudden) Palsule something that we may all have to adapt to in the coming years. Managing Director More immediate change is afoot here at theHRDIRECTOR, as this is my last Linda Thompson European Director of Operations issue as editor. I have very much enjoyed the last four years and am proud that the magazine now enjoys such respect amongst you, our readers. Andrea Winfield International HR Business As we all look to the future, I hope we will be able to echo Robert Browning’s & Strategic Projects Manager words: “The best is yet to be”. SUBSCRIPTIONS If you would like to subscribe please call us ONLY on 01454 292 067 or e-mail us at £125 [email protected] for further details. PA CONTRIBUTIONS We welcome ideas for features. Please send ideas, including a short synopsis if possible, to our Editor. Editorial guidelines are available on request. In the Heather Parsons absence of an agreement, the copyright of all contributions, regardless of Editor format, belongs to theHRDIRECTOR Ltd©. We do not accept advertorials or sponsorship for features. PRODUCED BY em5 design & advertising ltd. www.em5.co.uk • [email protected] • 01454 299 010 The publishers accept no responsibility in respect of advertisements appearing in the magazine, and the opinions expressed in editorial material Printed on environmentally friendly paper. or otherwise do not necessarily represent the views of the publishers. The publishers accept no responsibility for actions taken on the basis of any 9lives 55 is certified as FSC mixed sources product of information contained within this magazine. The publishers cannot accept 55% recycled fibre from both pre- and post-consumer liability for any loss arising from the late appearance or non-publication of sources, together with 45% virgin ECF fibre. any advertisement for any reason whatsoever. ISSN 1754 0224. theHRDIRECTOR – MARCH 08 5 INBRIEF & WEBLINK www.thehrdirector.com INBRIEF WEBLINK HM REVENUE & CUSTOMS (HMRC) HAS ANNOUNCED THAT IT WILL BEGIN THE PROCESS OF WORKING WITH INTERESTED CONNECTING YOU TO YOUR ONLINE RESOURCE PARTIES ON THE DEVELOPMENT OF A TAXPAYERS' CHARTER, WHICH WILL SET OUT BOTH TAXPAYER RIGHTS AND RESPONSIBILITIES IN A SINGLE ACCESSIBLE DOCUMENT. In THESE addition, three consultation documents have also been FEATURES ARE published. The first is on payment, repayment and debt. NOW AVAILABLE The second contains proposals on compliance checks and TO ALL READERS for a new framework for HMRC to check that taxpayer’s ONLINE payments and repayments are correct. The third puts forward proposals for extending the new statutory framework for the Finance Act 2007 and for charging civil penalties on all other taxes, levies and duties that HMRC is responsible for, with the exception of Tax Credits.
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