IMPROVING LIVES STRENGTHENING HEALTHCARE

YEAR 4 SUN PATH CONSORTIUM PROGRESS REPORT October 1, 2014 through September 30, 2018

“I have been preparing myself for a career in healthcare by learning the necessary skills to do my job, while strengthening my reading, writing and math skills with the support of the I-BEST instructor. Being a part of SUN PATH offered me so many benefits. This included creating effective resumes, guidance in using the Workforce Connection online system, information on job fairs, and career readiness workshops. I look forward to pursuing my career following graduation.”

— Vernon Francisco, Health Information Technology student, UNM-Gallup Branch Campus

U.S. Department of Labor’s Trade Adjustment Assistance Community College and Career Training (TAACCCT) Skill Up Network: Pathways Acceleration in Technology & YEAR 3 SUN PATH Consortium Progress Report Healthcare (SUN PATH) 1 Dear Colleagues and Community Leaders,

The New Mexico SUN PATH Consortium has been working for the past four years to address a critical need in New Mexico. The healthcare industry is the fastest growing sector of New Mexico’s economy; since 2010, two-thirds of new jobs added in our state have been in the healthcare industry and related fields, and this trend is expected to continue over the next decade. Meanwhile, communities across New Mexico struggle with poverty, resulting from low-levels of education and a lack of trained professionals. New Mexico community colleges are uniquely positioned to address this skills gap and in the past four years, the SUN PATH consortium has made notable progress toward this end. This report highlights the impact SUN PATH has had and systemic changes that have shown positive results. The ultimate goal of SUN PATH has been to strengthen the talent pipeline for the healthcare sector resulting in increased attainment of degrees, certifications, and industry-recognized credentials that lead to improved employment outcomes and average earnings for New Kristen Krell, Mexicans. In the past four years, SUN PATH has exceeded almost all of the identified SUN PATH Director performance targets proposed in the grant. In total, SUN PATH served 4,266 students with 2,792 program completers and 3,125 credentials earned. Of those students, 604 unemployed students became employed after program completion, and 2,022 who were already employed, received a wage increase post-enrollment. In addition, this past year SUN PATH was selected as one of nine programs in the United States, funded by the US Department of Labor’s TAACCCT initiative, to be showcased for ‘exemplary practices in workforce development’. The SUN PATH ‘Career Coaching Innovation’ developed in partnership with the New Mexico Department of Workforce Solutions, was highlighted as a national best practice and was included in the final Skills Commons Exemplary Practices Field Guide that is being distributed to education and workforce practitioners across the country. The TAACCCT funding for SUN PATH ends September 2018. In an effort to continue to strengthen the alignment between higher education and workforce systems, and to more effectively meet the workforce needs in the state, it is crucial for New Mexico to learn from the successes and challenges of the Statewide SUN PATH Consortium. Reports, data dashboards, Partner Community Colleges and training materials can be found on the SUN PATH website at: www.sfcc.edu/offices/sun- Santa Fe Community College: Lead path-consortium. Institution It has been a true honor to work with the SUN PATH Consortium over the past four years. Central New Mexico Community College, Again, thank you to everyone that has devoted their time, expertise, and passion to the success Albuquerque of SUN PATH and the students and families that have been impacted. Eastern New Mexico University, Roswell Eastern New Mexico University, Ruidoso Mesalands Community College, Tucumcari Sincerely, New Mexico State University, Alamogordo San Juan Community College, Farmington , Gallup University of New Mexico, Los Alamos SUN PATH Director University of New Mexico, Valencia University of New Mexico, Taos

SUN PATH is a $15,000,000 project funded by the United States Department of Labor through the Trade Adjustment Assistance Community College and Career Training Initiative (TAACCCT).

SUN PATH GOALS Healthcare career pathways that align with industry needs Increased attainment of degrees, certifications and industry-recognized credentials Strategic alignment between education and workforce systems Improved employment outcomes, retention and average earnings Student Spotlight

Veronica Chavez represents what the SUN PATH program is all about. Students who may not have had the means nor the desire to attend college are given the opportunity to achieve both their educational and career goals. Veronica initially came to us with a dream to reach her lifelong goal of becoming a healthcare provider. This goal is not easily obtainable for anyone, but it was going to be a tough mountain for her to climb after being out of school for 17 years. While raising a family, she decided to come to UNM-Valencia to pursue her education. She first had to work on her high school equivalency. Without a high school diploma, she had to jump through extra hoops to qualify for federal financial aid. She had to take the college placement test to determine if she qualified for Ability to Benefit. She qualified! She hit the ground running and enrolled in both adult education and allied health classes at the same time. Veronica’s enthusiasm and determination followed her into the classroom and she excelled in her academic work. Through I-BEST, she was provided extra instruction to improve her basic reading, writing and math skills while learning patient care skills in the Personal Care Attendant and Nursing Assistant courses. In a short eleven months, she obtained her high school equivalency as well as certificates in both Personal Care Attendant and Nursing Assistant. The basic skills instruction will serve her well as she in now enrolled in college-level classes and is on her way to reach her goal of becoming a Registered Nurse. Veronica Chavez pictured with Michael Carriere, I-BEST instructor, UNM With the assistance of the Job Developer Career Coach on resumé development and Valencia. interviewing techniques, she is now working as a Certified Nursing Assistant with Westway Staffing. This new job has provided her with a substantial wage increase and experience as she continues along her career pathway leading towards a career in healthcare.

Employer Spotlight “We have employed several students that have graduated, or are currently enrolled in the SUN PATH program at CNM. We are pleased with the candidates that have derived through our relationship with the CNM staff and especially the JDCC, who has gone above and beyond to assist me with finding quality candidates in a moment’s notice. Always Best Care is a fast-growing company and we are continuously looking for qualified candidates. With the SUN PATH program and the wonderful staff at CNM, we work together to employ students while they are attending school, and offer the incentive of a substantial pay increase once they have completed their education.” — David A Velasco, Client Services Director, Always Best Care of Albuquerque/Rio Rancho

YEAR 3 SUN PATH Consortium Progress Report 1 SUN PATH Addresses Critical Need

The Bureau of Business & Economic Research (BBER) at the University of New Mexico conducted an analysis of the US Department of Labor supported SUN PATH’s Return on Investment for the State. SUN PATH is helping to meet a critical need in New Mexico. The healthcare industry is the fastest growing sector of New Mexico’s economy. Since 2010, two-thirds of new jobs added in NM have been in the healthcare industry and related fields.

Healthcare will continue to be the fastest growing sector of NM’s economy accounting for 40% of new jobs in New Mexico through 2022.

Educational Requirements: The majority of healthcare related jobs require an Associate’s Degree or less.

2 SUN PATH Economic Impact in New Mexico and Return on Investment

1. More than 1,600 SUN PATH participants are expected SUN PATH PROGRAM PARTICIPANTS to be employed in the healthcare industry by end of 2018

2. Earnings of SUN PATH AVERAGE ANNUAL EARNING OF SUN PATH PARTICIPANTS participants that earn a certificate or degree are significantly above other high school graduates

3. Workforce Development and Higher Earnings in Healthcare Industry • Investment in SUNPATH programs supports workforce development and resulted in higher earnings across the Healthcare Industry • An estimated increase in future wage earnings for SUN PATH certificate and degree completers who are employed in New Mexico’s healthcare sector (after high school graduation) from 2017 through 2028 is $132 million (average increase of $7,985/yr)

• The Return on Investment: every $1 invested in SUNPATH, $2.22 was returned in higher wage earnings in New Mexico

Total direct and indirect cost of program participation is $41 million. Costs include: U.S. Department of Labor’s TAACCCT grant – $15 million, participants tuition and opportunity cost – $20 million, leveraged institutional funds for faculty and staff salaries cover – $5.8 million.

4. Federal Investment Results in Job Creation in Higher Education and Supporting Industries • $15 million federal investment in New Mexico produced an impact of $27.5 million in New Mexico’s economy • Directly created 68 new jobs – college faculty and staff • These jobs pay a total of $12 million in wage and salaries in New Mexico

YEAR 3 SUN PATH Consortium Progress Report 3 SUN PATH Budget

$14,999,863 for 4 years (October 1, 2014 – September 30, 2018) How have we used our resources to develop and strengthen healthcare career pathways in New Mexico?

Budget by SUN PATH Partner College Funds were distributed to 11 partner colleges. Amounts for each college varied depending on size and number of students. As the lead institution responsible for grant administration, Santa Fe Community College received an additional budget to manage and oversee the Statewide Consortium.

Budget by DOL Line Item This shows how the funds breakdown based on the US Department of Labor’s identified line items

Breakdown by Program Strategy The amount spent for each program strategy is a rough estimate and varies from college to college depending upon size.

4 SUN PATH Consortium Performance Outcomes

After four years, the SUN PATH Consortium has served 4,266 unique participants enrolled in various programs of study, ranging from one semester certificates to Associates Degrees. Altogether, 2,793 have completed their studies, a completion rate of 63% (many are still retained in their program of study), while earning 3,125 certificates, degrees, and industry recognized credentials in total. Six hundred and two (602) participants who were unemployed at enrollment, were employed after program completion. Employment data is not complete as there is a 9 month lag time to access the most current employment data. Incomes for 2,022 participants increased during or after their studies. Participants were mostly Hispanic (46.6%) and White (30.0%), while 16.8% were American Indian, and a small remainder (6.5%) represented other races/ ethnicities. Most participants were females (74%). Participants’ average age was 29.8. One thousand Five hundred forty‐six participants were Pell eligible. The Consortium budget award is $14,999,863 for TAACCCT 4, and as of the end of the third quarter in year 4, $13,966,331 (93.1%) has been expended. The grant sunsets in September of 2018.

OVERALL CONSORTIUM DEMOGRAPHICS

*Employment data is not complete as there is a 9 month lag time to access the most current employment data.

YEAR 3 SUN PATH Consortium Progress Report 5 SUN PATH Programs of Study Enrollment by College* SUN PATH funds were used to develop new courses and programs of study in Allied Health, Emergency Medical Services, and Health Information Technology to meet local workforce needs. Funds were also used to expand, enhance, and share existing programs of study. Program enhancements include: I-BEST, career coaching and job placement support, programs adopted and shared through SUN Online, medical simulations and strengthened curriculum with employer input. The chart below shows student enrollment by college for both newly developed, expanded, and enhanced programs of study offered through SUN PATH.

*SUN PATH participants are permitted to enroll in more than one certificate program. The number of participants reported by program of study differs from total unique participants served in the annual performance reporting due to student enrollment in multiple programs.

“One of the most valuable aspects of SUN PATH is that it has brought employers into the college to talk to students about the realities of the workplace. I would like to see colleges involve employers to share their realities and expectations with students and their future employees.”

— Carolyn Moore, CEO, Nurses With Heart Home Care

6 Workforce Collaboration on College Campuses

The Job Development Career Coaches (JDCCs) have established a welcoming presence on campuses across the state of New Mexico by working with students throughout their educational experience in preparing them for a career upon graduation. JDCCs are employees that are trained and managed by the Department of Workforce Solutions (DWS) in partnership with SUN PATH. JDCCs enroll each SUN PATH student in the New Mexico Workforce Connection online system and assists them in creating a career blueprint to map out where they want to go and how to get there. A vital component of building the career blueprint is establishing regular meetings between the JDCC and the student. Students also participate in workshops that focus on mock interviews and how to write an effective resume, cover letter, and follow up letters. SUN PATH program is now in its third year, and after each semester there has been continued increase of participating students seeking the services provided by the JDCCs. The colleges have also fully adopted this program and encourage their students to take advantage of the services provided by the JDCC, ultimately leading to gainful employment upon graduation.

Connecting Career Services to the NM Workforce System!

Sustaining and expanding workforce resources to community colleges In August 2017, SUN PATH and the Department of Workforce Solutions co-hosted a training for career services and adult education staff from colleges across the state. SUN PATH JDCCs developed and delivered workshops to college staff with a goal of training them on how to access and effectively utilize the Workforce Online Connections System. College staff also received training on other workforce modules and resources designed to prepare students for employment and connect them with jobs in their field of study.

Employer Involvement in SUN PATH Over 240 healthcare employer partners are actively engaged in the SUN PATH project across New Mexico in a variety of ways. Employer Council meetings are held in each SUN PATH region or community on a quarterly basis. They provide input on curriculum as well as job training programs that are relevant to the specific needs of employers. Employers also identify healthcare jobs that are in demand, offer internships, externships, and job placement opportunities to SUN PATH students. Additionally, employers are visiting classrooms to assist with mock interviews and to give presentations to students on the specific demands and expectations of the career they are pursuing.

Samantha Garza, JDCC at CNM, conducts a mock interview Spring 2017, Regional Employer Council Meeting – ENMU- with students Ruidoso

“Comfort Keepers® of Valencia County has worked with the Job Development Career Coach at UNM-Valencia since March of 2016. Our collaboration has truly had a positive impact on our staffing. We can easily recruit candidates to serve the elderly population in Valencia County and the surrounding communities who are in need of home care. We have also had the pleasure to be invited to speak at CNA graduation, as well as participate in mock interviews and the annual hiring event held at UNM VLC. We are fortunate to have this local resource; we are confident knowing we are hiring qualified applicants that are serving the local community.”

—Teresa Rainey, General Manager-Director of Operations, Comfort Keepers® of Valencia County

YEAR 3 SUN PATH Consortium Progress Report 7 I-BEST – An Integrated Education Training (IET) Model

At the core of the SUN PATH career pathways is the Integrated Basic Education and Skills Training (I-BEST) program, a contextualized, accelerated remedial training program. Since the start of SUN PATH in 2014, under prepared adults have been provided accelerated remedial education through the I-BEST program, while simultaneously enrolled in entry-level healthcare certification programs. I-BEST is based on a nationally recognized model developed in Washington State which contextualizes basic skills curriculum within a healthcare pathway. I-BEST pairs two instructors in the classroom, one to teach professional and technical content and the other to teach basic skills in reading, writing, and math. It provides additional support labs to help participants gain the academic skills required to succeed in rigorous college-level coursework. I-BEST quickly teaches students math and literacy as well as work and college readiness skills so they can earn an entry level credential, and move into living wage jobs within a year. The success students experience with completion of a short-term certificate often gives them the confidence they need to continue with their education. Upon completing the entry level certificate, students have the option of entering into the workforce or continuing with their education and pursuing a higher level healthcare certificate or degree as illustrated in the SUN PATH latticed and stacked graphic below. Twenty-seven percent of SUN PATH students are Adult Education students. Prior to SUN PATH, students in the adult education system had limited access to credit bearing training programs.

I-BEST courses and certificates include: Occupational Therapist Assistant Certified Nursing Assistant Community Health Worker Medical Assisting Medical Lab Technician Pharmacy Technician Phlebotomy EMT Basic Home Health Aide Medical Coding Computer Network Security Medical Terminology

Norma Ordoñez learned to read, write and speak English along with obtaining certificates in Community Health Worker training and phlebotomy. Norma’s goals are to gain employment with a local employer partner and continue her studies in the Emergency Medical Technician Basic program while continuing to improve her English skills. “I-BEST changed my life. This is not the end of studying, it’s the beginning. Two years ago I never imagined what I have now. I-BEST was the key, I didn’t know there was something for me.”

—Norma Ordoñez, SFCC Student 8 I-BEST SUN PATH Outcomes

In the past four years 1,254 adults have participated in I-BEST entry level certificate program offerings. Of those students, 807 have completed an entry level certificate while many are on target to complete in academic year 2018/2019. Nine hundred twenty-five I-BEST participants earned credentials and 194 participants were newly employed after completing their programs. Employment data is not complete as there is a nine month lag time to access the most current employment data. Income for 558 participants increased during or after their studies.

Designing and Strengthening Integrated Training Programs and Curriculum in New Mexico

For the past three years, the College & Career Pathways Institute (CCPI) based at LaGuardia Community College in New York, has provided innovative technical assistance and training to the SUN PATH Consortium of 11 community colleges. As a part of the training, CCPI brought out leaders and instructors from Washington State’s I-BEST program, a national model. In the first year, CCPI assisted with the launch of SUN PATH with introductory, two-day workshops on integrated training programming and teaching models. For the past two years, CCPI has organized and facilitated statewide conferences for hundreds of participants from across New Mexico. Instructors from across New Mexico gathered to learn best “Faculty from across New Mexico have practices from Washington State’s I-BEST Program. returned every summer, with a great “The SUN PATH program has been a true deal of enthusiasm, because of the value blessing for the Nursing Assistant and Patient and high quality of training that CCPI has Care Technician programs at CNM. Since provided.” their involvement in our programs, students —Kristen Krell, SUN PATH Director have been provided excellent support to In 2017 CCPI led a four-month Curriculum Leader project with seasoned I-BEST instructors across the Consortium. Their integrated education and training curriculum designs include funding for classes, resume and are featured on the SUN PATH Curriculum Repository (sunpathcurriculum.com). job placement in the workplace, and first With CCPI guidance and feedback, these same curriculum class simulation experience to enhance their leaders also facilitated workshops during the SUN PATH Integrated Education and Training Conference in June 2017. learning skills and critical thinking.” —Marissa Simpson, PCT Clinical Coordinator/Instructor, CNM YEAR 3 SUN PATH Consortium Progress Report 9 Simulation in Healthcare Training Programs

Research shows students exposed to simulation learning in their training are better prepared for clinical experiences. Simulation based learning is becoming the standard of practice for medical, nursing and allied health programs nationwide. Medical simulation and simulation technology training funded through SUN PATH allows faculty to use equipment in order to more effectively make simulations realistic for their students. The realistic nature of the training enables students to receive maximum benefit of learning and helps them practice critical thinking, decision-making, teamwork and communication skills. Using simulation in training reinforces theory and enhances learning. Students safely practice in a controlled environment where their performance is assessed in real time using audio-visual capture and replay. SUN PATH funds have allowed for healthcare training programs across New Mexico to develop and upgrade their simulation learning centers by providing simulation technology, staff, and professional development. Over the past three years, SUN PATH simulation specialists collaborated across institutions to design and deliver training to over 140 staff and faculty. Training focused on how simulation centers can; be more effective and sustainable, appropriately design and integrate simulation into curriculum, develop thoughtful and effective debriefing processes, and use and care for simulation equipment. Simulation training developed by SUN PATH meets requirements of national accreditation agencies.

“SUN PATH encourages the education system to focus training programs on the real skills needed by these graduates to be successful in today’s workplace.”

—Jeanie Gallegos, Chief HR Officer, Southwest Care Center 10 SUN Online

New Mexico Community Colleges Collaborate by Sharing their Online Courses and Certificates - Skill-Up Network Online (SUN Online) SUN PATH’s online course sharing initiative is increasing its presence at New Mexico’s colleges and universities. SUN Online member colleges have expanded to include not only SUN PATH consortium colleges but other community colleges in New Mexico as well to partner, adopt and share online and certificate courses. In 2017, SUN Online joined into the Western Interstate Commission for Higher Education (WICHE) system to provide a more robust shared course delivery service to our partners and students. With a shared online course catalogue, students from participating institutions have increased options for course and degree completion. Courses shared are fully online and adhere to the high quality standards of the Quality Matters rubric for online courses. Since its inception over 1841 credit hours have been shared and nearly $156,000 generated among the participating institutions. Health Sciences, Mathematics and Cyber Security courses are the most in demand. View the catalog of courses available at: www.WICHE-ICE.org under New Mexico SUN Online. Quality Matters (QM)

Through SUN PATH, Quality Matters training has been provided to over 329 New Mexico college faculty in online teaching and learning best practices. The SUN PATH consortium created and fostered an environment for collaboration between colleges to create consistently high quality online courses that meet a nationally recognized standard for online learning. Online courses that meet Quality Matters standards provide the best online learning experience for 21st century students who need to be flexible in their pursuit of their educational goals. “There is an increase in demand for quality online courses,” says Carla Slentz, SUN PATH Consortium Program Manager, “embracing this fact will help colleges to be better prepared to meet this demand and provide the best online learning experience for New Mexico’s students.” Quality Matters training has been provided to over 350 New Mexico college faculty in online teaching and learning best practices and a total of 774 training sessions were completed.

EMT Basic Online Theory Course – A SUN PATH Collaboration

An initiative coming out of the SUNPATH grant is the online EMT Basic course. It will be used in conjunction with a lab course and clinical experience as required by the National EMS Education Standards and the NM Joint Organization on EMS Education. The goals of this project were to; 1. Create an updated statewide standardized EMS curriculum at the EMT Basic Level of Certification and 2. Provide a mechanism by which potential EMT students in underserved or outlying geographic areas have access to EMS Education via an online format. The team consists of educators and program directors from six SUN PATH partner institutions: CNM, ENMU-Roswell, SFCC, SJCC, UNM Valencia and UNM Taos. Over 25 faculty members worked with an instructional designer and developed modules and curriculum according to their expertise!

SUN PATH is sharing its work across the country and beyond through SkillsCommons

Many hours of work and collaboration between the 11 SUN PATH partner colleges in this consortium are now shared in SkillsCommons, a free and open digital library of Workforce Training Materials through TAACCCT. Through SkillsCommons New Mexico is highlighting and sharing their work to other institutions across the US and the globe. Any organization or individual can now use these materials as a model for their own programs, create materials and/or modify them to fit their needs. SUN PATH has captured instructional and support materials of relevance produced in the lapse of the grant to accelerate and expand access to workforce development and academic programs. You can find SUN PATH’s work at SkillsCommons.org (https://www.skillscommons. org/handle/taaccct/1484). SkillsCommons.org is designed and managed by the California State University and its MERLOT program for the Department of Labor’s TAACCCT program under a 4+ year cooperative agreement. The California State University/MERLOT team works with other TAACCCT partners to support the TAACCCT grantees in the creation and contribution of quality OER that are stored in the SkillsCommons online library. SkillsCommons will be sustained as a CSU-MERLOT service after the cooperative agreement has concluded.

YEAR 3 SUN PATH Consortium Progress Report 11 Credit for Prior Learning

Credit for Prior Learning (CPL) is a practice institutions use to award credits to students for demonstrated competency through prior learning and experience. SUN PATH, in partnership with the New Mexico Higher Education Department (NM HED), created guidelines for New Mexico colleges and universities using CPL national standards that can build on each institution’s strategic direction. Students in higher education can accelerate their career pathways by receiving credits through: established assessment methods, presenting valid industry recognized credentials and by submission of portfolios as evidence of skills learned at work. Acceleration of certificate and degree completion increases the potential for raising salaries of participants currently in the workforce and putting New Mexicans into jobs sooner. In the least three years the Council for Adult and Experiential Learning (CAEL) facilitated three key training sessions with over 100 college staff and faculty. Participants were trained in mapping student skills to course objectives and on processes to guide students in properly presenting experiential knowledge via portfolios. Attendees learned how nationally recognized industry certifications can be recognized as course equivalent for credit.

Partner Spotlight

An outstanding example of maximizing the impact of CPL is Central New Mexico Community College (CNM). As one of the SUN PATH Consortium partners, CNM made credit for prior learning a priority, deeming it a strategic direction for the college. Through SUN PATH and CNM directives, CNM developed and implemented a CPL policy, created CPL processes for staff and students, increased CPL opportunities for programs across the college, expanded their CPL webpage, and opened the doors to offer CPL through articulation agreements with community partners across the state. SUN PATH has supported CNM to infuse credit for prior learning throughout the institution, making staff and faculty more knowledgeable about CPL and in applying nationally recognized best practices to their individual roles in the process. SUN PATH aided CNM in providing extensive training significantly expanding the number of staff to guide students through CPL processes. CNMs wide implementation of CPL has resulted in “…an explosion of students requesting credit for prior learning,” said one of CNM’s Enrollment Services Supervisors. In the past three years, CNM has awarded over twenty- thousand credit hours of prior learning to over 2,000 students, helping them achieve their goals of obtaining a degree or certificate.

“SUN PATH has opened up a door to opportunity I could not achieve due to setbacks in my life. I am very grateful.” — Michelle Romero , CNM student

12 SUN PATH Recommendations

Community colleges are the foundation for workforce development in the state of New Mexico. In an effort to strengthen, sustain, and expand workforce development and career pathways after TAACCCT funds expire, college and workforce leaders from across the SUN PATH consortium recommend the following:

1. Strengthen the focus on the critical role community colleges play in meeting the state’s workforce needs by including the following goals in state and individual college strategic plans: a. Expand capacity to deliver additional workforce training programs at community colleges. b. Sustain and expand the strategic partnerships among higher education, the Department of Workforce Solutions (DWS) and community and regional employers.

2. Partner with Adult Education programs to expand the Integrated Education Training (IET) model to entry-level certificates. IET programs support academically under prepared adults to obtain industry credentials in high demand occupations.

3. Embed entry level certificate programs into associate degree programs to create career pathways with stacked credentials.

4. Ensure that core industry competencies and assessments are included in academic curricula that prepare students to obtain industry recognized credentials.

5. Continue strong collaboration between Department of Workforce Solutions (DWS), regional workforce boards, and college campuses in the following ways: a. Continue and expand the role of Job Development Career Coaches (JDCC) on campuses to serve as a link between colleges, workforce connection offices, and regional employers. b. JDCCs train career services staff to use workforce readiness support services including the Workforce Connections online system (WCOS). c. Increase college student enrollment in and usage of WCOS resources.

6. Expand sector specific employer advisory councils that meet regularly to ensure the relevance of workforce training programs.

7. Train financial aid staff and advisors on accessing alternative financial resources for adults who lack a high school diploma or equivalency. Examples include Workforce Innovation and Opportunity Act (WIOA), Temporary Assistance for Needy Families (TANF), or demonstrating the Ability to Benefit to receive financial aid.

8. Advance Credit for Prior Learning (CPL) at colleges by creating a formal CPL policy, providing training opportunities for faculty and staff, and increasing opportunities for CPL.

9. Continue support for statewide collaboration and training in state-of-the-art allied health simulation curricula.

10. Commit resources and identify a centralized or statewide organization to manage the online course sharing system. Encourage and incentivize active collaboration among academic leaders for course and program sharing.

11. Allocate resources to continue a New Mexico Quality Matters consortium.

12. Adopt a unified statewide career pathways system that aligns with industry sectors in the state and leverages existing resources, systems, and structures.

13. Commit resources to the alignment of courses, course numbers, and CIP codes for programs that lead to the same industry credential across institutions. “Without this program I would still be struggling to create a resume and trying to find a job. Because of this program I am lucky enough to be starting a new job this

month right after being certified as a nursing assistant” — Chantel Rivera, Nursing Assistant Graduate, Spring 2017

YEAR 3 SUN PATH Consortium Progress Report 13 Sustain Path To Improve Lives And Strengthen Health Care

By Carmen Gonzales We sometimes read stories about wasted federal funds, but I am delighted to share news about money that was successfully invested in New Mexico’s people. The Skill Up Network Pathway Acceleration in Technology and Healthcare program, also known as SUN PATH, is not only improving lives, but also strengthening health care in our communities. When I reflect on SUN PATH, I think about the many success stories of people like Victor Medina, a father in his 20s. As a teen, he dropped out of high school thinking he’d go to work. He ended up working two minimum wage jobs. Through SUN PATH, he got his GED and a community health care worker certificate. He went to work as a community health care and diabetes educator at La Familia Medical Center, where he increased his earnings. This year he has returned to Santa Fe Community College to study full time and earn his associate degree. Today in New Mexico, about 300,000 citizens are without a high school credential. This program addresses this need. Santa Fe Community College received a $15 million grant in 2014 from the U.S. Department of Labor called SUN PATH. New Mexico’s SUN PATH project is a collaboration of 11 community colleges: Santa Fe Community College (lead institution); Central New Mexico Community College; Eastern New Mexico University — Roswell and Ruidoso; Mesalands Community College; New Mexico State University — Alamogordo; San Juan College; The University of New Mexico — Gallup, Los Alamos, Taos and Valencia. Other partners include the Department of Workforce Solutions, Higher Education Department and more than 250 employer partners. The program has trained a resilient workforce of dislocated workers, veterans, underemployed and unemployed individuals with the goal of employment in high-demand jobs in health care and information technology. As of June 30, about 3,000 participants were enrolled in health care programs. Altogether, 61 percent completed their studies. Thirty-six percent found jobs, and of those whom already had jobs, income increased for nearly everyone. Industry partners helped guide the development of new programs, have given input on curriculum development and shared key skills and competencies needed for job training programs to be relevant to employers. Students have accelerated their progress through entry-level certificates with support of the Integrated Basic Education and Skills Training program and utilizing Credit for Prior Learning. The Integrated Basic Education and Skills Training, or I-BEST program, serves students who are typically underrepresented, low-income adults who are seeking skills that lead to higher wages and higher skilled jobs. The success students experience with completion of a short-term certificate often gives them the confidence they need to continue with their education. Additionally, the career coaches based at campuses provide career training and preparation for job placement. The SUN Online program is a course-sharing system between the participating institutions that allows colleges to share quality online courses to ensure that students have access to a variety of courses and degree programs without leaving their home academic institution. It also achieves cost efficiencies by sharing programs. The grant ends Sept. 30, 2018. With such positive outcomes from the initial investment, it is essential that New Mexico sustains key program elements that have shown great success. Each campus is developing a sustainability plan. All programs modified and/or created by the grant will continue as long as there is a demand for the courses. The programs were created utilizing Labor Market Information data and show a strong correlation with the needs of the job market. How will New Mexico sustain such a successful program? It will take creative thinking and budget planning by the community colleges. The Legislature also should recommend funding aspects of SUN PATH, such as placing a job development career coach from the Department of Workforce Solutions at each college, the I-BEST program and the SUN Online program. There are many more individuals like Victor looking for an opportunity to gain skills and improve their economic outlook. New Mexico must continue to build on the success of the grant’s investment. Carmen Gonzales, Ph.D., was the principal investigator for SUN PATH grant and recently retired. A lifelong educator, she is the former vice president for student success at Santa Fe Community College. She also is vice president emerita at New Mexico State University. To learn more about SUN PATH, visit www.sfcc.edu/programs/sun-path/.

14 List of SUN PATH Employer Partners Mesalands Community College Good Samaritan Society Episource Brookdale Senior Living Autumn Blessings - Assisted Living Horizon Home Health Services Turquoise Lodge Hospital Primm Drug City of Tucumcari Life Care Center of Farmington Veteran Affairs Hospital Artesia Family Health Center/ Pres Dan C. Trigg Memorial Hospital Mercy Regional Medical Center Walgreens Medical services K-Bee Homecare Services LLC Mesa Family Practice Montebello Academy Mission Arch Presbyterian Medical Group NM State Health Department Kindred Hospital Presbyterian Medical Services PASCO - Southwest Home Health Lovelace Hospital Santa Fe Community College Quail Ridge - Assisted Living Pinon Family Practice Albuquerque Ambulance Ambercare Hospice TriCore Reference Laboratories Presbyterian Medical Service Centro Savila Comfort Keepers Tucumcari Home Health & Hospice Reliance Medical Group Santa Fe County Fire Dept. Logan Family Practice San Juan IPA UNM Taos Casa Real Quay County Health Council San Juan Regional - Ambulance AAA Homecare El Castillo Sunrise Medical Group San Juan Regional Medical Center Angel Fire Fire Department La Familia Medical Center Plains Regional Medical Center SJRMC Walk - In Clinic Aztec Angel Fire Ski Patrol NM Human Services Department Helping Hands Hospice SJRMC Walk - In Clinic Bloomfield Angel Fire Urgent Care Right at Home Guadalupe County Hospital San Juan Regional Rehab Hospital BLM Nurses with Heart Tucumcari Main Street Development Southwest Sleep Inc. Center for Physical Health Correct Care Solutions Southwestern Home Health Cerro Fire Department A Nurse in the Family UNM - Los Alamos Special K Fitness Children’s Trust Fund Visiting Angels A Nurse in the Family The Bridge at Farmington DOH NM Dept. of Health Alzheimer’s Association El Centro Family Health - Taos Presbyterian Medical Services Casa Real Nursing Home UNM - Valencia Medical Clinic Aspen Medical Center Home Instead Senior Care Ambercare Home Health Espanola Ambulance Anasazi Medical Associates Los Alamos Chamber of Commerce AMR Ambulance Service Espanola Fire Department Superior Ambulance Service Los Alamos County Fire Department Beehive Assisted Living Espanola Urgent Care Espanola Valley EMS Los Alamos Commerce and Belen Fire Department Family Practice Associates of Taos The Vet Center Development Corporation Center for Ageless Living Holy Cross Hospital, Taos Health Kingston Health Los Alamos Medical Center Comfort Keepers Systems Santa Fe Public Schools Los Alamos National Laboratory Dr. Roland Sanchez Office Los Angelitos Heritage Home Health Los Alamos Retired and Senior El Paraiso Mogul Medical Clinic: Lynch Spike Presbyterian Healthcare Services Organization First Choice Community Healthcare MD El Centro Los Alamos Retirement Community Fresenius Medical Care Mountain Home Health Espanola Valley Nursing & Rehab Los Alamos Visiting Nurse Service, Genesis Questa Fire Department City of Santa Fe Fire Dept. Inc. Good Life Assisted Living Red River Fire Department Christus St. Vincent RMC Mesa Public Library Harmony Residential Care Inc. Red River Ski Patrol Lifelink New Mexico Direct Caregivers Health South Rehab Hospital Rio Fernando Fire District Southwest CARE Center Coalition Home Instead Senior Care Shreiber Family Practice NALWDB New Mexico Nurses Association Interim Healthcare Sipapu Ski Patrol NM Workforce Connection –WIOA Regional Development Corporation Los Lunas Schools Taos Clinic - Children & Youth Santa Fe Care Center Lovelace Medical Center Taos County EMS UNM - Gallup Sombrillo Skilled Nursing and Lovelace Rehabilitation Hospital Taos Hospice Zuni Comprehensive Health Center Rehabilitation Lovelace Women’s Hospital Taos Living Center US Renal Care NM Direct Caregivers Coalition Taos Medical Group PA Red Rocks Dialysis NMSU - Alamogordo On Pointe at Home Taos Orthopedic Institute Tsehootsooi Medical Center American Medical Response Open Skies Healthcare Taos Primary Care Clinic Rehoboth McKinley County Hospital Ben Archer Health Clinic Presbyterian Healthcare Services Taos Retirement Village Red Rock Care Center Casa Arena Blanca Nursing Center Presbyterian Hospital Taos Ski Valley Fire Department Ramah Care Services Gerald Champion Regional Medical Quest Diagnostics Taos Ski Valley Ski Patrol Med Star Ambulance Center Socorro General Hospital Taos Urgent Care McKinley County Fire Department Good Samaritan Society Betty Dare The Rehab Center of Albuquerque Taos - Picuris Indian Health Center Little Sisters of the Poor Holloman Air Force Base - 49th TriCore Laboratories Tres Piedras Fire District Gallup Indian Medical Center Medical Group and Firehouse One UNM - Hospital U.S. Forest Service Gallup Fire Department Lincoln County Medical Center Valencia County Emergency Services Women’s Health Institute Cibola General Hospital New Mexico Department of Health - Valencia Urgent Care Air Medical Resource Group Otero County Veterans Administration Hospital ENMU - Roswell Soccoro General Hospital Village of Los Lunas - Fire BCA Pediatrics Artesia ENMU - Ruidoso Department Zia Medical Specialists Mescalero Apache School San Juan College We Care Quick Care of Roswell Adult Probation Animas Surgical Hospital Interventional Spine and Pain Creative Aging Aztec Family Practice Central New Mexico Community Management DOIT Ruidoso Health Office Aztec School District - Exceptional College La Casa Family Health Center Lincoln County EMS Basin Home Health & Hospice Tricore La Casa Family Health Center PEDS Encompass Home Health Beehive Homes of Farmington Always Best Care Los Ninos Pediatrics LC Community Assistance Program Bloomfield Nursing and Optihealth Mesa Medical Associates Lincoln County Community Rehabilitation Aerotek Roswell Medical Clinic Assistance Program Cedar Ridge Inn Albuquerque Fire Department Rio Pecos Medical Lincoln County Community Cloud 9 Genesis Healthcare Kelley Pharmacy Assistance Program Comfort Keepers - Home Health Heritage Health Care Sunset Villa Lincoln County Medical Center Farmington Family Practice Home Care Assistance of Comfort Keepers Mescalero Care Center Farmington Municipal Schools Albuquerque Sleep Diagnostic Center New Mexico Mescalero Fire Department Four Corners Ambulatory Surgery Presbyterian Hospital Pangea Medical New Horizons Four Corners Health Care Center and Superior Ambulance K Mart Pharmacy Presbyterian Healthcare Services Junction Creek Rehab New Mexico Department of Health New Horizons Wellness Center Lincoln County Health Council Four Winds Recovery Center University of New Mexico Hospital Eastern NM Medical Center Ruidoso Fire Department Sierra Genesis Health Care - Rehab Davita Lovelace Regional Hospital Blanca Regional Airport Covenant Family Healthcare Center YEAR 3 SUN PATH Consortium Progress Report 15 Thank you to all of the SUN PATH Staff

Principal Investigator – Jenny Landen, (505) 428-1837, [email protected] Director – Kristen Krell, (505) 428-1142, [email protected] SUN PATH Program Manager – Carla Slentz, (505) 428-1300, [email protected] Data Manager & Programmer/Analyst – Tricia Kattell, (505) 428-1515, [email protected] Administrative Coordinator– Margaretmary Woodd, (505) 428-1295, [email protected]

SUN PATH Site Coordinators Amanda Lopez, Central New Mexico Community College, (505) 224-4000 ext. 52593, [email protected] Kim Purcell, ENMU Roswell, (575) 624-7469, [email protected] Pierre LaRoche, ENMU Ruidoso, (575) 257-3006, [email protected] Maria Schmitt, Mesalands Community College, (575) 461.4413 ext. 134, [email protected] Sarah Cerra, NMSU Alamogordo, (575) 439-3763, [email protected] Dawn M Sells, San Juan College, (505) 566-3005, [email protected] Cheryl Peachey, Santa Fe Community College, (505) 428.1137, [email protected] Adrienne Tsethlikai, UNM Gallup, (505) 863-7737, [email protected] Gabe Baca, UNM Los Alamos, (505) 663-3400, [email protected] Rasa Lila, UNM Taos, (575) 737-3731, [email protected] Eileen Davis, UNM Valencia, (505) 925-8974, [email protected]

SUN PATH Job Development Career Coaches (JDCC) NM Department of Workforce Solutions, Job Development Career Coach Manager– Waldy Salazar, (505) 841-9393, [email protected] Corinna Romero, CNM, [email protected] Amanda Martinez, CNM, [email protected] Samantha Garza, CNM, [email protected] Alyssa Andries, ENMU Roswell, [email protected] Brandie Yoxall, ENMU Ruidoso, Part-Time, [email protected] April Sandoval, JDCC Mesalands Community College. [email protected] Genaro Brusuelas, NMSU Alamogordo, Part-Time, [email protected] Jeanne Winchell, San Juan College, [email protected] Thaddeus “Ted” Lech, Santa Fe Community College, [email protected] Hawana Morris UNM Gallup, [email protected] Michelle Stump, UNM Los Alamos, Part-Time, [email protected] Nina Gonzales, UNM Taos, Part-Time, [email protected] Sharon Manzanares, UNM Valencia, Part-Time, [email protected]

Third Party Evaluator Center for Education and Policy Research, University of New Mexico Meriah Heredia-Griego, Director, [email protected] Marilyn Davis, Lead Evaluator, [email protected] Shannon Car, Policy Analyst, [email protected] Tom Dauphinee, Associate Director, Data & Analysis, [email protected]

“This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.” “The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local regulations.” 16 SUN PATH’s project goals support the efforts of Higher SUN PATH Program Staff Education in New Mexico to align the community colleges’ education and training programs with the needs of Principal Investigator – Jenny Landen, (505) 428-1837, [email protected] Barbara Damron, Director – Kristen Krell, (505) 428-1142, [email protected] PhD, RN, FAAN, employers across the State. SUN PATH Program Manager – Carla Slentz, (505) 428-1300, [email protected] New Mexico Data Manager & Programmer/Analyst Higher Education – Tricia Kattell, (505) 428-1515, [email protected] SUN PATH also supports students in developing the skills needed to enter and succeed in New Mexico’s Department, Administrative Coordinator– Margaretmary Woodd, (505) 428-1295, [email protected] Workforce. Cabinet Secretary SUN PATH supports under-prepared students through Integrated Education Training (IET) Programs at their SUN PATH Site Coordinators consortium HEIs as an entry point to a career pathway. IET programs embed basic math and literacy skills Amanda Lopez, Central New Mexico Community College, (505) 224-4000 ext. 52593, [email protected] into job training programs, which help pre-college students succeed in entry-level certificate programs that Kim Purcell, ENMU Roswell, (575) 624-7469, [email protected] lead to an industry credential and a job – all within a year. Students then have the skills and opportunity to continue with their education while working and gaining experience in their field of study. Pierre LaRoche, ENMU Ruidoso, (575) 257-3006, [email protected] Maria Schmitt, Mesalands Community College, (575) 461.4413 ext. 134, [email protected] In addition, SUN PATH has served as a valuable catalyst for strengthening the alignment between the Sarah Cerra, NMSU Alamogordo, (575) 439-3763, [email protected] Higher Education Department and the Department of Workforce Solutions. The Job Development Career Coaches that reside on campuses across the State help to create a seamless transition from training Dawn M Sells, San Juan College, (505) 566-3005, [email protected] programs to employment. College students are now receiving consistent support with a wide range of Cheryl Peachey, Santa Fe Community College, (505) 428.1137, [email protected] career readiness services and job placement support upon completion. Adrienne Tsethlikai, UNM Gallup, (505) 863-7737, [email protected] As Cabinet Secretary of the New Mexico Higher Education Department, I am pleased to see New Mexico Gabe Baca, UNM Los Alamos, (505) 663-3400, [email protected] community colleges strengthen their focus on supporting students across New Mexico by easing the ability Rasa Lila, UNM Taos, (575) 737-3731, [email protected] of students to transfer between our public HEIs and thereby enabling students to receive the training they Eileen Davis, UNM Valencia, (505) 925-8974, [email protected] need to get a high-wage job.

SUN PATH Job Development Career Coaches (JDCC) NM Department of Workforce Solutions, Job Development Career Coach Manager– Waldy Salazar, (505) 841-9393, [email protected] Corinna Romero, CNM, [email protected] Amanda Martinez, CNM, [email protected] Samantha Garza, CNM, [email protected] Alyssa Andries, ENMU Roswell, [email protected] Brandie Yoxall, ENMU Ruidoso, Part-Time, [email protected] April Sandoval, JDCC Mesalands Community College. [email protected] Genaro Brusuelas, NMSU Alamogordo, Part-Time, [email protected] Jeanne Winchell, San Juan College, [email protected] For New Mexico the healthcare industry continues to be Victor Valdez, San Juan College, [email protected] Thaddeus “Ted” Lech, Santa Fe Community College, [email protected] Hawana Morris UNM Gallup, [email protected] a driving force of new job creation, as well as an excellent Michelle Stump, UNM Los Alamos, Part-Time, [email protected] Celina Bussey, Nina Gonzales, UNM Taos, Part-Time, [email protected] New Mexico career pathway for so many. Sharon Manzanares, UNM Valencia, Part-Time, [email protected] Department of Workforce Solutions, Through the focused efforts of the SUN PATH program, and all of its partners, job seekers whom may have never have considered themselves college ready, are gaining access to the programs of study that are Third Party Evaluator Cabinet Secretary supported by existing job openings and projected job growth. Employers directly, and indirectly, connected Center for Education and Policy Research, University of New Mexico to the healthcare industry continue to emphasize the importance of applied learning coupled with practice Meriah Heredia-Griego, Director, [email protected] experience as a recipe for success when it comes to upward mobility in their organizations. Marilyn Davis, Lead Evaluator, [email protected] With Job Development Career Coaches strategically placed at each of the campuses of the partnering Shannon Car, Policy Analyst, [email protected] higher education institutions, students receive the supportive services that they need to help make the Tom Dauphinee, Associate Director, Data & Analysis, [email protected] connection between their education and their career; employers receive direct access to the pipeline of talent being developed through the various programs of study; and the educational institutions have meaningful and relevant employment opportunities readily available for their graduates. The Department of Workforce Solutions recognizes that models such as SUN PATH require a great deal of cooperation, coordination, and leveraging of resources, but in the end the benefit and impact to the lives of those being served by this program yields the highest of positive outcomes. The Department remains committed to its vision to Educate, Empower and Employ and sees that the efforts of the SUN PATH initiative are embedded in that effort.

YEAR 3 SUN PATH Consortium Progress Report 19 Central New Mexico Community College Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, CNM served 1,018 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 816 have completed their studies, a completion rate of 80% (many are still retained in their program of study), while earning 933 certificates, degrees, and industry recognized credentials in total. One hundred and seventy-six (176) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 543 increased during or after their studies. Participants were mostly Hispanic (53%) and White (29%), while 9% were American Indian, and a small remainder (9%) IMPROVING represented other races/ethnicities. Most participants were females (73%). Participants’ average age was 30. CNM was allocated $1,733,776 for TAACCCT 4, and at the time of this report, $1,653,042 (95%) LIVES was spent. The grant sunsets in September 2018 and remaining funds are being spent through the end of the grant award period. STRENGTHENING Programs of Study HEALTHCARE Allied Health Emergency Medical Technician Certified Nursing Assistant EMT-Basic Community Health Worker EMT Intermediate Home Health Aide EMT Paramedic (AAS) Nursing (AAS) Personal Care Technician Health Information Technology Pharmacy Technician Health Information Technology (AAS) Phlebotomy Performance Outcomes: Actuals Compared to Targets

CNM Participant Demographics

CNM SUN PATH COORDINATOR Amanda Lopez, (505) 224-4000 ext. 52593, [email protected] Central New Mexico Community College Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ New Home Health Aide and Community Health Worker ■ CNM has created formal Credit for Prior Learning (CPL) (CHW) certificate programs were developed and are now policies that are posted online, expanded CPL options and offered to meet workforce needs in Albuquerque. The CHW increased number of students receiving CPL. program was endorsed by New Mexico Department of ■ 20,226 credits have been awarded to CNM students through Health. the CPL process since 2014. ■ CNM expanded Phlebotomy and Certified Nursing Assistant ■ Three years ago the Health Information Technology (HIT) programs, serving more students to meet the local program was face to face and it is now offered fully online. workforce demand. All courses meet Quality Matters standards. ■ Healthcare employer partnerships have expanded from 18 ■ The SUN Online course sharing has allowed CNM to partner to 22 and have become more focused on meeting specific with San Juan College’s HIT program to allow students to workforce needs of these partners. take classes required to stay on track for graduation. ■ Three NM Department of Workforce Solutions, Job ■ Temporary Assistance for Needy Families (TANF) is now Development Career Coaches (JDCC) are now located on providing tuition assistance for qualifying students. 54 campus engaging employers and providing a wide range individuals have benefitted from TANF tuition assistance in of workforce readiness services to students including job the past year. placement support. ■ A comprehensive SIM center is now established and staffed ■ Incorporating mock interviews into EMT-Basic and Patient with trained professionals and high quality simulation Care Technician classes addresses employer concerns about equipment. 18 faculty/staff at CNM have received simulation lack of professionalism and preparedness. Students receive training. CNM as a regional simulation center and provides written and verbal feedback on interviews, and resumes. enhanced student learning as well as the ability to capture simulation scenarios to use as teaching tools.

In class mock interviews with Patient Care Technician Students Community Health Worker Students (pictured, JDCC Samantha Garza and PCT Faculty) A Testament to Progress David A Velasco, Client Services Director at Always Best Care of Albuquerque/Rio Rancho states: “We have employed several students that have graduated, or are currently enrolled in the SUN PATH program at CNM. We are pleased with the candidates that have derived through our relationship with the CNM staff and especially the JDCC, who has gone above and beyond to assist me with finding quality candidates in a moment’s notice. Always Best Care is a fast-growing company and we are continuously looking for qualified candidates. With the SUN PATH program and the wonderful staff at CNM, we work together to employ students while they are attending school, and offer the incentive of a substantial pay increase once they have completed their education.” “Without this program I would still be struggling to create a resume and trying to find a job. Because of this program I am lucky enough to be starting a new job this month right after being certified as a nursing assistant” — Chantel Rivera, Nursing Assistant Graduate, Spring 2017

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. Mesalands Community College Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, Mesalands Community College served 100 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 62 have completed their studies, a completion rate of 62% (many are still retained in their program of study), while earning 74 certificates, degrees, and industry recognized credentials in total. Thirteen (13) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 55 increased during or after their studies. Participants were mostly Hispanic (61%) and White (32%), while 1% were American Indian, and a remainder (7%) represented IMPROVING other races/ethnicities. Most participants were females (91%). Participants’ average age was 28. Fifty- nine (59) participants were eligible for financial aid. Mesalands was allocated $537,490 for TAACCCT LIVES 4, and at the time of this report, $502,702 (94%) was spent. The grant sunsets in September 2018 and remaining funds are being spent through the end of the grant award period. STRENGTHENING Programs of Study HEALTHCARE Allied Health Certified Nursing Assistant Phlebotomy Pre-Nursing

Performance Outcomes: Actuals Compared to Targets

Mesalands Participant Demographics

MESALANDS SUN PATH COORDINATOR Maria Schmitt, (575) 461.4413 ext. 134, [email protected] Mesalands Community College Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ Emergency Medical Technician Basic Certificate Program ■ A NM Department of Workforce Solutions, Job Development offered to meet workforce needs in Quay County and Career Coach (JDCC) has been located on campus, engaging surrounding areas. employers and providing a wide range of workforce ■ SUN PATH allowed for the revitalization of Allied Health readiness services to students, including job placement Programs at Mesalands. A new certificate was developed support. and is now offered in Phlebotomy. ■ The College now has twelve Healthcare employer partners ■ Updated the Nursing Assistant curriculum and certificate. that are actively involved in attending Regional Council Meetings and providing clinical and job placement to ■ Adult Education (AE) and pre-collegiate students have access students. to credit bearing training programs leading to industry ■ certification and employment through the Nursing Assistant, To date, ninety nine students have had access to simulations Phlebotomy and EMT-Basic Integrated Basic Education and and computer programs in the Allied Health Classroom with Skills Training (I-BEST) program. state-of-the-art simulation equipment that the SUN PATH Grant has enabled us to purchase. “I’m glad I chose Mesalands Community College because it gave me a successful future. Right out of college, I got a full-time job as a Medical Assistant I and Phlebotomist at Presbyterian Medical Services. It’s a really great program that teaches you what you need to know and gets you ready to go out there and work.” — Alyssa Diaz, SUN PATH Student

Alyssa and Angelica Diaz

What does getting your Phlebotomy Certificate and the American Society for Clinical Pathology (ASCP) Credential mean to you? “It means that I don’t have to really depend on anyone else anymore. We don’t have to worry that my son can’t participate Cynthia Anaya and Katie Anastacia Moralez in a sport or activity because I don’t have the money. I can Henderson, SUN PATH now afford to pay for him to participate in those activities. With students putting their skills to practice in the the money I’m making now, I can support him and we can be simulation lab at MCC. comfortable.” — Anastacia Moralez, SUN PATH Student

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. New Mexico State University-Alamogordo Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, NMSU-Alamogordo served 198 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 152 have completed their studies, a completion rate of 77% (many are still retained in their program of study), while earning 179 certificates, degrees, and industry recognized credentials in total. Seventeen (17) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 77 increased during or after their studies. Participants were mostly White (52%) and Hispanic (34%), while 4% were American Indian, and a small remainder (9%) represented other races/ethnicities. Most participants were females (72%). Participants’ average age was 30. Forty-eight (48) participants were eligible for financial aid. NMSU-Alamogordo was allocated $762,014 for TAACCCT 4, and at the time of this report, $732,969 (96%) was spent. The grant sunsets in IMPROVING September 2018 and remaining funds are being spent through the end of the grant award period. LIVES Programs of Study Allied Health Emergency Medical Technician STRENGTHENING Certified Nursing Assistant EMT Basic EKG Technician EMT Intermediate HEALTHCARE Phlebotomy Pre-Nursing (AAS)

Performance Outcomes: Actuals Compared to Targets

NMSU-A Participant Demographics

NMSU-A SUN PATH COORDINATOR Sarah Cerra, (575) 439-3763, [email protected] New Mexico State University-Alamogordo Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ New certificate and degree programs in Allied Health were ■ A NM Department of Workforce Solutions, Job Development developed and are now offered including: Certificates in Career Coach (JDCC) is now located on campus providing Phlebotomy, EKG Technician, and Associates degrees in pre- a wide range of workforce readiness services to students nursing and Emergency Medical Technician Intermediate. including job placement support. ■ Adult Education (AE) students now have access to and enroll ■ Healthcare employer partners have greatly expanded in credit bearing training programs that lead to industry and include nine local agencies that are now active on certification and employment through the Nursing Aide and an ongoing basis. These employers provide clinical sites, Phlebotomy I-BEST certificates. Prior to SUN PATH there were workshops for training, supplies for courses, input on no I-BEST programs offered. curriculum and ultimately locations for job placement. ■ The Adult Education level gain percentages (Math, Reading, ■ The number of online courses certified by Quality Matters and Writing) have increased from 30% in 2014 to 37% in has grown from 17 to 146 2017. ■ The number of faculty trained in Quality Matters has increased from 141 to 194. “The IBEST instructor has been instrumental in helping my students learn basic math and writing skills and helping them to be confident in those skills. The JDCC helps the students with job interviewing skills, resume writing, and team building. I consider these professionals to be an integral part of my curriculum.” — Karen Armstrong-Sadowski, RN, MSN, MSHEd., CHES Associate Professor, Allied Health

“The SUN PATH program has really progressed over the past few semesters. It seems like each semester students are improving and they all seem to be getting jobs. I know we at Ben Archer Clinic have hired at least 6 of the graduates over the span of a few years and they have been great co-workers.” — Yvette Misquez, Phlebotomist Technician at Ben Archer Health Clinic

EMT-Basic students work with Holloman Air Force Base Firehouse One. Twelve veterans completed Phlebotomy student, Savannah Swayzee, the EMT-Basic course in spring 2017. Anne Blankenship, CNA at Gerald practices phlebotomy techniques on SUN The partnership also allowed EMT’s Champion Regional Medical Center, spoke PATH JDCC, Genaro Brusuelas. in need of CEUs to work with the to Nursing Assistant Students regarding students in exchange for credits. her position, sharing real life stories with students.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. Eastern New Mexico University-Roswell Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, ENMU-Roswell served 645 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 222 have completed their studies, a completion rate of 35% (many are still retained in their program of study), while earning 223 certificates, degrees, and industry recognized credentials. Forty nine (49) participants who were unemployed at enrollment were employed program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 285 increased during or after their studies. Participants were mostly Hispanic (60%) and White (33%), while 2% were American Indian, and a small remainder (5%) represented other races/ IMPROVING ethnicities. Most participants were females (72%). Participants’ average age was 26. Two hundred and seven (207) participants were eligible for financial aid. ENMU-Roswell was allocated $1,104,024 LIVES for TAACCCT 4, and at the time of this report, $1,031,337 (93%) was spent. The grant sunsets in September 2018 and remaining funds are being spent through the end of the grant award period. STRENGTHENING Programs of Study HEALTHCARE Allied Health Emergency Medical Technician Occupational Therapy Assistant (AAS) EMT Basic Certified Nursing Assistant EMT Intermediate Medical Assisting EMT-Paramedic (AAS) Nursing (AAS) Pharmacy Technician Health Information Technology Phlebotomy HIT Medical Coding Pre-Nursing Radiologic Technology (AAS) Respiratory Therapy (AAS) Performance Outcomes: Actuals Compared to Targets

ENMU-Roswell Participant Demographics

ENMU-ROSWELL SUN PATH COORDINATOR Kim Purcell, (575) 624-7469, [email protected] Eastern New Mexico University-Roswell Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ Medical Scribe certificate program was developed and is ■ A New Mexico Department of Workforce Solutions, Job now offered to meet workforce needs in Roswell and rural Development Career Coach is now located in the Health eastern New Mexico. Science Center on the ENMU- Roswell Campus. The JDCC ■ Expansion of the Certified Nursing Assistant program and provides a wide range of workforce readiness services Emergency Medical Technician-Basic Program to meet local including assisting students with resume development, workforce needs. mock interview workshops, and job placement opportunities. ■ Adult Education students are actively recruited and have ■ access credit bearing training programs that will lead to Temporary Assistance for Needy Families (TANF) is now industry credentials and employment. This enhancement is providing tuition assistance for qualifying students through provided through the I-BEST enriched courses. the Department of Workforce Solutions. Programs with TANF enrolled include Phlebotomy, Medical Scribe and EMT-Basic. ■ Prior to the SUN PATH Program in 2014 there were two ■ I-BEST courses offered, to date there are currently 13 courses A state of the art Simulation Center was developed spring enriched by the I-BEST program. Programs enhanced by the 2016. Equipment purchased through the SUN PATH Program I-BEST program include Certified Nursing Assistant, EMT- includes three high fidelity patient simulators, a SIM man 3G, Basic, Allied Health, Occupational Therapy Assistant and SIM Mom and SIM Junior. The Regional Medical Simulation Respiratory Therapy. Center is also equipped with audio recording capabilities, high tech Pan Tilt zoom cameras, a control center and a student debriefing room.

Student focus: Camille Varella As a young mother who recently obtained a GED, the TANF program enabled Camille to pursue a career pathway. She enrolled into ENMU Roswell’s Medical Scribe program after hearing about the TANF tuition assistance program from her mother. Camille is excelling in all her classes and over half way through her first semester at ENMU Roswell. Camille said, “Prior to this I would have never seen my life changing like this, the Alissa, the JDCC has been a tremendous help with all my TANF needs and Jennifer, the I-BEST instructor, has made me love coming to school. I have never been a good student but now with all the help and guidance I have been making good grades and the better I do, the more I want to come, I Pictured left to right: Alyssa Andreis, JDCC; Kim Purcell, SUN PATH Site am so thankful for everything the SUN PATH Program Director; Camille Varella, student. has done for me.” She plans on going into the Nursing Program in the future.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. Eastern New Mexico University-Ruidoso Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, ENMU-Ruidoso served 127 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 54 have completed their studies, a 43% completion rate (many are still retained in their program of study), while earning 60 certificates, degrees, and industry recognized credentials in total. Sixteen (16) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 68 increased during or after their studies. Participants were mostly White (54%) and Hispanic (28%), while 12% were American Indian and 6% were other races/ ethnicities. Most participants were females (67%). Participants’ average age was 31. Forty-one (41) participants were eligible for financial aid. ENMU-Ruidoso was allocated $576,767 for TAACCCT 4, and IMPROVING at time of this report, $468,338 (81%) was spent. The grant sunsets in September 2018 and remaining funds are being spent through the end of the grant award period. LIVES Programs of Study STRENGTHENING Allied Health Emergency Medical Health Information Certified Nursing Assistant Technician Technology HEALTHCARE Pre-Nursing EMT Basic IT – Cyber Security EMT Intermediate

Performance Outcomes: Actuals Compared to Targets

ENMU-Ruidoso Participant Demographics

ENMU-RUIDOSO SUN PATH COORDINATOR Pierre LaRoche, (575) 257-3006, [email protected] Eastern New Mexico University-Ruidoso Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ New certificate and Associate Degree programs in Allied ■ Integrated into the I-BEST Certified Nursing Assistant Health were developed and offered including: I-BEST curriculum is a panel of former graduates, current industry Certificate of Occupational Training - Nursing Assistant, professionals and local leaders to provide feedback and Certificate of Health Information Technology, I-BEST answer student-generated questions. Certificate of Occupational Training - Emergency Medical ■ ENMU-Ruidoso drafted and adopted a formal Credit for Technician (EMT) Basic, Pre Nursing Associates in Science Prior Learning (CPL) policy in line with Council for Adult and an Associates of Science in Emergency Medical Science Experiential Learning (CAEL) recommendations. The policy is (EMS). available online and within the ENMU-Ruidoso catalog. The ■ Healthcare employer partnerships have expanded and adoption of the new policy directly impacted the number industry specific councils meet quarterly to evaluate of students receiving credit for prior learning and increased performance of direct hires, review curriculum, and discuss enrollment in programs offering CPL. program effectiveness. ■ Adult Education (AE) students now have academic support ■ Career pathways for all SUN PATH programs have been and access to credit bearing training programs that lead developed and published online. to an entry level, industry recognized credential and ■ NM Department of Workforce Solutions is now housed on employment through the Certified Nursing Assistant and the ENMU-Ruidoso campus. A Job Development Career EMT - Basic certificate programs. Coach, and other employees of the Department of Workforce ■ Implementation of a student advisement model that Solutions, provide a wide range of workforce readiness includes monitoring and follow-up with students from services to students including WIOA funding and job recruitment through to employment. placement support. ■ Technology enabled learning was expanded in the EMT and Cyber Security programs through the purchase and utilization of Platinum Planner Adaptive testing and Network Development Group (NDG) Netlab software.

“We have had students from time to time as they are going through SUN PATH. This year, I have to say, the students in both EMT levels were exceptional. In my 35+ years of emergency nursing, I would have to say this group of SUN PATH students was hard to beat in every aspect. My hat is off to you and your program. I wanted to let you know what a wonderful EMS – I-BEST Students program this has grown into.”

— Liz Estrada-Klein, MSN, RN, Lincoln County Medical Center, Emergency Room Manager

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. San Juan College Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, San Juan College served 595 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 437 have completed their studies, a 73% completion rate (many are still retained in their program of study), while earning 464 certificates, degrees, and industry recognized credentials in total. One hundred and fourteen (114) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 274 increased during or after their studies. Participants were mostly American Indian (44%), while 32% were White, 18% were Hispanic, and 7% were other races/ ethnicities. Most participants were females (75%). Participants’ average age was 31. Two hundred fifty (250) participants were eligible for financial aid. San Juan College was allocated $1,209,326 for IMPROVING TAACCCT 4, and at the time of this report, $983,914 (81%) was spent. The grant sunsets in September 2018 and remaining funds are being spent through the end of the grant award period. LIVES Programs of Study STRENGTHENING Allied Health Occupational Therapy Assistant Emergency Medical Technician Basic Health Skills Fundamentals (AAS) EMT Basic HEALTHCARE Basic + CNA Pharmacy Technician Advanced EMT Basic + Patient Care Unit Assistant Phlebotomy Professional Paramedic Practice Basic + Phlebotomy Physical Therapy Assistant (AAS) Health Information Technology Combined Basic + CNA + Patient Respiratory Therapy (AAS) Health Information Technology (AAS) Care Unit +Phlebotomy Surgical Technology (AAS) Medical Insurance Coder/B Performance Outcomes: Actuals Compared to Targets

San Juan College Participant Demographics

SAN JUAN COLLEGE SUN PATH COORDINATOR Dawn M. Sells, (505) 566-3005, [email protected] San Juan College Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ A new short term Health Skills Fundamentals Certificate was ■ A comprehensive Simulation (SIM) center is now established developed in partnership with local employers that includes and staffed with trained professionals and high quality four short-term certificates stacked within it; certificates simulation equipment. Forty-five faculty and staff at San included: Certified Nursing Assistant Certificate, Phlebotomy Juan College (SJC) have received simulation training. SJC is Certificate, and Patient Care Unit Assistant Certificate. a regional simulation center and provides enhanced student ■ A part-time (8 hrs per week) NM Department of Workforce learning as well as the ability to capture simulation scenarios Solutions Job Development Career Coach (JDCC) is now to use as teaching tools. located on campus, engaging students and providing a ■ Credit for Prior Learning (CPL) policies were developed and wide range of workforce readiness services including job posted online, expanding CPL options, and is beginning to placement support. increase the number of students receiving CPL. ■ Temporary Assistance for Needy Families (TANF) is now ■ SUN Online course sharing has allowed San Juan College’s providing tuition assistance for qualifying students through HIT Program to partner with Central New Mexico Community the Department of Workforce Solutions. College to allow their students to fill the gap of required ■ San Juan College Healthcare is focusing on meeting specific courses to stay on track for graduation. Prior to SUN PATH, workforce needs for over 50 employer partners. this partnership was non-existent. ■ ■ The number of faculty trained in Quality Matters (QM) has SJC training programs eligible for financial assistance under increased from zero to 85. These faculty and staff have the Workforce Innovation Opportunity Act (WIOA) has completed 121 workshops and certifications for QM. increased from none to 11. ■ SJC adding an additional Certified Nursing Assistant and Phlebotomy classes each semester, serving and retaining more students to meet the local workforce demand. ■ SJC continues to work toward implementing the Integrated Basic Education and Skills Training (I-BEST) model to support pre-college students in credit bearing training programs. “When I started the program to complete my GED, I knew there was a large challenge ahead of me. I was able to graduate with my GED, complete the Phlebotomy Certificate, and was inspired to continue my education. The experience has been life changing for me.”

— Taunya Avalos, SUN PATH student

SJC’s SUN PATH most successful and impacting strategy outcome.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. Santa Fe Community College Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, Santa Fe Community College served 576 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 331 have completed their studies, a 57% completion rate (many are still retained in their program of study), while earning 360 certificates, degrees, and industry recognized credentials in total. Sixty-four (64) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 302 increased during or after their studies. Participants were mostly IMPROVING Hispanic (62%) and White (28%), while 4% were American Indian, and 6% were other races/ethnicities. Most participants were females (75%). Participants’ average age was 33. One hundred ninety-six (196) LIVES participants were eligible for financial aid. Santa Fe Community College was allocated $1,194,749 for TAACCCT 4, and at the time of this report, 1,112,671 (93%) was spent. The grant sunsets in September STRENGTHENING 2018 and remaining funds are being spent through the end of the grant award period. Programs of Study HEALTHCARE Allied Health Emergency Medical Technician Certified Nursing Assistant EMT Basic Community Health Worker EMT Intermediate Home Health Aide EMT Paramedic (AAS) Medical Assisting (AAS) Nursing (AAS) Health Information Technology Phlebotomy HIT – Electronic Health Information Radiologic Technology Respiratory Therapy (AAS) Performance Outcomes: Actuals Compared to Targets

Santa Fe Community College Participant Demographics

SFCC SUN PATH COORDINATOR Cheryl Peachey, (505) 428.1137, [email protected] Santa Fe Community College Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ New certificate programs in Allied Health developed and ■ The I-BEST EMT Basic cohort resulted in a 100% industry now offered include Licensed Practical Nurse (Online and licensing pass rate, compared to the 72% national average. endorsed by the state Board of Nursing) and Medical Billing Students also received credit for English 109. and Coding. ■ SFCC demonstrated commitment to high standards in online ■ SFCC expanded the Community Health Worker training education by successfully training 60 faculty and staff in program by the development of an online curriculum that Quality Matters and pursuing QM certification for online meets Quality Matters standards and is endorsed by New courses. Mexico Department of Health. ■ SUN PATH students received $6,500 from the Daniel’s Fund ■ A NM Department of Workforce Solutions Job Development (Boundless Opportunities Scholarship) for 2016 – 2017. The Career Coach (JDCC) is now located on campus, engaging scholarship bridged financial aid gap for I-BEST students employers and providing a wide range of workforce as they reached high school equivalency and qualified for readiness services to students including job placement traditional financial aid. support. ■ Completion rate increase of 30% in Allied Health programs, ■ SFCC has created and approved a formal Credit for Prior 303 awards in 2015 to 393 awards in 2016. Learning (CPL) policy and students are receiving credit for ■ The SUN PATH grant has paved the way for the Medical their demonstrated prior learning. Simulation Technician position to be totally funded by ■ Adult Education (AE) students now have access to and enroll institution funds after the grant ends. in credit-bearing training programs through the Certified ■ SFCC upgraded its Simulation Center with a video Nurse Aide, Medical Assistant, Phlebotomy, Home Health surveillance system, audio system, and new state-of-the- Aide, Community Health Worker, and Emergency Medical art high fidelity simulators allowing for a 35% increase of Technician Basic I-BEST certificates and an I-BEST class student and workforce encounters while providing more in Medical Terminology. Prior to SUN PATH there were no realistic settings for critical care and emergency medicine healthcare I-BEST programs offered. scenarios. ■ The Adult Education level gain percentages (Math, Reading, and Writing) for SUN PATH I-BEST students (42%) is 7% higher than regular Adult Ed students (35%).

Students in the Respiratory and Nursing programs participate in a multi-disciplinary simulation using a high fidelity mannequin.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. University of New Mexico-Taos Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, UNM-Taos served 140 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 85 have completed their studies, a 61% completion rate (some are still retained in their program of study), while earning 95 certificates, degrees, and industry recognized credentials in total. Seven (7) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 67 increased during or after their studies. Participants were mostly Hispanic (60%) and White (34%), and a small remainder (5%) represented other races/ethnicities. Most participants were females (66%). Participants’ average age was 32. Thirty-eight (38) participants were eligible for financial aid. UNM- Taos was allocated $679,983 for TAACCCT 4, and at the time of this report, $660,040 (97%) was spent. The grant sunsets in September 2018 and remaining funds are being spent through the end of the IMPROVING grant award period. LIVES Programs of Study Allied Health Emergency Medical Technician STRENGTHENING Certified Nursing Assistant EMT Basic Nursing HEALTHCARE EMT Intermediate Performance Outcomes: Actuals Compared to Targets

UNM-Taos Participant Demographics

UNM-TAOS SUN PATH COORDINATOR Rasa Lila, (575) 737-3731, [email protected] University of New Mexico-Taos Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ New certificate and degree programs in Allied Health were ■ The Adult Learning Center transitioned to the Taos Education developed and are now offered including: an Associate’s and Career Center (TECC) with the development of career degree in Emergency Medical Services (EMS), Medical pathways and integrated education and training programs Coding/Billing, and Community Health Certificate (CHC). The (IET). The Program Specialist at TECC also became the Job CHC program was endorsed by New Mexico Department of Development and Career Coach (JDCC) funded by the Health. Department of Labor, greatly strengthening the partnership ■ The associate’s degree in EMS created a career pathway with between education and workforce. The employment rate stacked credential for advancement in the allied health for the adult education I-BEST students who successfully professions. College EMS enrollments increased from 31 passed their coursework and earned a certificate is 64% and students in 2015 to 75 students in 2016. growing. ■ ■ UNM-Taos created and implemented the I-BEST model Healthcare employer engagement has grown exponentially in CNA, Intro to EMS, and EMT-Basic courses. This model from 4 partners minimally engaged in 2014 to 39 employer provided adult education (AE) students, including those partners that currently provide clinical sites, scholarships for without high school equivalencies, access to credit bearing students, input on curriculum and ultimately locations for training programs. These courses lead to an entry-level, job placement. industry-recognized credential and employment. UNM Taos ■ We were successful at leveraging community support of SUNPATH has served 50 students with below college-ready our I-BEST students as evidenced by the awarding of 34 academic skills between fall 2015 and fall 2017. scholarships for students in need, specifically with 8 from Taos County EMS, 18 from the Lions Club, 6 through the non- profit SER Jobs for Progress, and 2 from TANF. ■ Establishment of a simulation lab through the leveraging of bond funds helped build a state of the art health sciences center for UNM-Taos, located in the center of our community. SUN PATH funded high fidelity simulation manikins, expanding multi-scenario simulations to all Allied Health programs. Janice’s Story “My name is Janice Fernandez and I am a resident of Dixon, NM. I have four children age ranges from 17-23, five grandchildren with my sixth to arrive Christmas eve! My mother passed away four years ago of colo-rectal cancer, and I wished there were more I could do for her. I worked at Buffalo Thunder Casino/ Cities of Gold for nine and a half years until I decided I wanted to do more to help people from my surrounding community. I wanted to understand their needs and help them through their illness. I had my nursing assistant certificate in 1998 and let it lapse. I applied at Holy Cross Hospital and got hired as a nurse aide. I looked into the UNM Taos SUNPATH program and got accepted. I learned a lot of things I had forgotten, and the CNA course taught important information I needed to get recertification. I received a raise as a certified nursing assistant at Holy Cross Hospital. I now have a second chance to fulfill my calling to be of service. I am thankful to SUNPATH for helping me achieve success!”

“The EMT training changed my life! I never imagined I would have a career I loved with full benefits by this time in my life. I intend to continue my education and become a paramedic to better serve my community.” Miranda Ortega and John Olivas present the — Chase Ingram, Fall 2016 EMT-B student circulatory system to the fall 2017 I-BEST CNA class.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. University of New Mexico-Gallup Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, UNM-Gallup served 416 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 231 have completed their studies, a 56% completion rate (many are still retained in their program of study), while earning 262 certificates, degrees, and industry recognized credentials in total. Sixty-two (62) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 116 increased during or after their studies. Participants were mostly American Indian (78%) and Hispanic (11%), while 6% were White, and a small remainder (5%) represented other races/ethnicities. Most participants were females (78%). Participants’ average age was 31. Two hundred eighteen (218) participants were eligible for financial aid. UNM-Gallup was IMPROVING allocated $845,458 for TAACCCT 4, and at the time of this report, $812,934 (96%) was spent. The grant sunsets in September 2018 and remaining funds are being spent through the end of the grant award LIVES period. Programs of Study STRENGTHENING Allied Health Emergency Medical Health Information HEALTHCARE Certified Nursing Assistant Technician Technology Medical Laboratory Technician EMT Basic Health Information Technology (AAS) EMT Intermediate (AAS) Nursing (AAS) EMT Paramedic (AAS) Medical Coding

Performance Outcomes: Actuals Compared to Targets

UNM-Gallup Participant Demographics

UNM-GALLUP SUN PATH COORDINATOR Adrienne Tsethlikai, (505) 863-7737, [email protected] University of New Mexico-Gallup Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ New certificate and degree programs in Allied Health were ■ Pass rates on the national Emergency Medical Services exam developed and are now offered in the following: Health has increased from 50% in 2014 to 100% in 2017as a result of Information Technology, Emergency Medical Technician the additional academic support provided through I-BEST. (EMT) -Basic, EMT-Intermediate, and an Associate of Science ■ A new career pathway certificate in Phlebotomy is available in Emergency Medical Science. to students. This certificate stacks into an AS degree in ■ Adult Education (AE) and pre-college students now have Medical Laboratory Technology. Clinical phlebotomy access to and enroll in credit bearing training programs experience can be awarded to accelerate the student toward leading to industry certification and employment through this degree. the Nursing Assistant and EMT-Basic certificates. Prior to ■ Temporary Assistance to Needy Families (TANF) is now SUN PATH there were no I-BEST programs offered to support providing tuition assistance for qualifying students through pre-college students in credit bearing training programs. the Department of Workforce Solutions, State and Tribal ■ Healthcare employer partnerships have expanded from 7 (Zuni & Navajo). to 14 and have become more focused on meeting specific ■ Simulation scenarios have been developed and are now workforce needs of these partners. being utilized with high fidelity mannequins for Allied Health ■ A New Mexico Department Workforce Solutions, Job Programs. Simulation is more accessible and the number of Development Career Coach (JDCC) is now located on the faculty trained has increased from two to five, improving the campus full-time, providing a wide range of workforce quality and rigor of simulation modules. readiness services to students including job placement ■ The number of faculty trained for Quality Matters (QM) has support. increased from none to five and has led to a campus-wide ■ Expanded course offerings for Certified Nursing Assistant initiative for all on-line faculty to be QM trained and certified. program based on workforce demand, tripling the number of completers, from 21 to 60 students in the past three years. “SUN PATH assisted me significantly, by providing me with the VLab workshop. This VLab workshop was a great way to learn hands on skills because it gave me an opportunity to participate in new methods that corresponded with my health profession. I was able to demonstrate the practices of an actual method, specifically in coding SUN PATH students in the nursing program excel in didactic and laboratory a case from different scenarios. I have been preparing myself for a skills. career in healthcare by learning the necessary skills to do my job, while strengthening my reading, writing and math skills with the support of the I-BEST instructor. Being a part of the SUN PATH offered me so many benefits. This included creating effective resumes, guidance in using the New Mexico Workforce Connection online system, information on job fairs, and career readiness workshops. I look forward to pursuing my career following graduation” — Vernon Francisco, HIT student

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. University of New Mexico-Los Alamos Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, UNM-Los Alamos served 96 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 81 have completed their studies, an 84% completion rate (many are still retained in their program of study), while earning 95 certificates, degrees, and industry recognized credentials in total. Fourteen (14) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 58 increased during or after their studies. Participants were mostly Hispanic (60%) and White (29%), while 7% were American Indian, and a small remainder (3%) IMPROVING represented other races/ethnicities. Most participants were females (62%). Participants’ average age was 28. Twenty-two (22) participants were eligible for financial aid. UNM-Los Alamos was allocated LIVES $468,320 for TAACCCT 4, and at the time of this report, $441,596 (94%) was spent. The grant sunsets in September 2018 and remaining funds are being spent through the end of the grant award period. STRENGTHENING Programs of Study HEALTHCARE Allied Health Emergency Medical Technician Certified Nursing Assistant EMT Basic Personal Care Attendant EMT Intermediate EMT Paramedic

Performance Outcomes: Actuals Compared to Targets

UNM-Los Alamos Participant Demographics

UNM-LOS ALAMOS SUN PATH COORDINATOR Gabe Baca, (505) 663-3400, [email protected] University of New Mexico-Los Alamos Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ New certificate programs were developed and are now ■ Adult Education is now represented on Northern Area Local offered: Personal Care Attendant (PCA) and Certified Nursing Workforce Development Board. Assistant (CNA). ■ Temporary Assistance for Needy Families (TANF) is now ■ Community members provided $14,500 in scholarships for providing tuition assistance for qualifying students. Allied Health career pathways for PCA and C N A programs. ■ Establishment of a Simulation Lab for ambulance, ER and ■ Training programs eligible for financial assistance under the multi-scenario simulations with additional high fidelity Workforce Innovation Opportunity Act (WIOA) has increased simulation manikins for EMT, CNA and PCA scenarios. from 0-4. ■ Healthcare employer partners have greatly expanded and include nine local agencies that are now active on an ongoing basis.

“This class has made me more aware of the care people need. And it is going to make me employable in the health care field - the first step on my way to becoming a nurse!”

— Keziah Gellis , CNA stuent “This is a fantastic class that leads to so many opportunities. The professor is great and I have learned so much. I am really thankful for this program and I’ll be excited to see what the future holds. The equipment is amazing. It teaches you a lot, and doing a lot of hands-on work helps you learn all of the material.” — Holly Aslam , UNM Los Alamos Personal Care Attendant Student

Los Alamos Medical Center (LAMC) Environmental Service employee Maria Victoria Rygh earned her Certified Nursing Assistant and Personal Care Attendant certificates. LAMC CEO John Whiteside, left, Chief Nursing Officer Lisa Wallace and Chief Financial Officer Steve Winegeart attended her graduation May 12 and congratulated her on her achievements. Photo by Carol A. Clark/ladailypost.com

Students in the UNM-LA CNA program perform a rescue simulation using CPR and an automated external defibrillator (AED). In this scenario-based simulation, the doctor on the television in the background has provided details about the patient, the symptoms and the setting which may influence the responders’ actions. Photos by Nancy Coombs, UNM-LA

A UNM-LA EMT student practices intubation and mechanical ventilation of a patient.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants. University of New Mexico-Valencia Progress Report: October 1, 2014 through September 30, 2018

After four years in SUN PATH, UNM-Valencia served 355 unique participants enrolled in various programs of study, ranging from one semester certificates to associate degrees. Altogether, 322 have completed their studies, a completion rate of 91% (many are still retained in their program of study), while earning 380 certificates, degrees, and industry recognized credentials in total. Seventy (70) participants who were unemployed at enrollment were employed after program completion. Employment data is not complete as there is a nine month lag time to access the most current employment data. Incomes for 177 increased during or after their studies. Participants were mostly Hispanic (62%) and White (30%), while 5% were American Indian, and a small remainder (3%) represented other races/ethnicities. Most participants were females (77%). Participants’ average age was IMPROVING 29. One hundred sixty-nine (169) participants were eligible for financial aid. UNM-Valencia was allocated $788,030 for TAACCCT 4, and at the time of this report, $739,747 (94%) was spent. The grant sunsets in LIVES September 2018 and remaining funds are being spent through the end of the grant award period. Programs of Study STRENGTHENING Emergency Medical Technician Allied Health EMT First Responder Prehospital Professional HEALTHCARE Certified Nursing Assistant EMT Basic Home Health Aide EMT Intermediate Nursing (AAS) Phlebotomy Health Information Technology Performance Outcomes: Actuals Compared to Targets

UNM-Valencia Participant Demographics

UNM-VALENCIA SUN PATH COORDINATOR Eileen Davis, (505) 925-8974, [email protected] University of New Mexico-Valencia Progress Report: October 1, 2014 through September 30, 2018

Community Impact of SUN PATH from 2014 to 2018 ■ New Associate Degree programs in Allied Health were ■ Prior to SUN PATH, UNM-Valencia had difficulty tracking developed and are now offered including: Associate Degree post-graduation employment rates. All Allied Health in Health Information Technology and the certificate in students are now seamlessly tracked from graduation into Medical Assisting. employment. ■ Pre-college students (adult education and developmental ■ Healthcare employer engagement has grown exponentially education) now have access to and are actively enrolling in from 20 partners minimally engaged in 2014 to 35 employer credit bearing training programs that lead to an industry partners that currently provide clinical sites, supplies for credential and employment through the I-BEST certificate courses, input on curriculum and ultimately locations for job programs. I-BEST has expanded from two programs: placement. Personal Care Attendant and Nursing Assistant prior to SUN ■ Simulation scenarios have been developed and are now PATH into all four of the Allied Health certificate programs being utilized with high fidelity mannequins for all Allied including Phlebotomy and Emergency Medical Technician- Health programs. Simulation training is more accessible and Basic. the number of faculty trained in simulation has increased ■ A NM Department of Workforce Solutions, Job Development from two to 11 in the past three years. Career Coach (JDCC) is now located on campus engaging ■ The number of faculty trained by Quality Matters to develop employers and providing a wide range of workforce and deliver high quality online courses have increased from readiness services to students including job placement five to 27 in the past three years. support. ■ Completion of students in Allied Health programs increased from 68% in 2014 to 88% in 2017. “When I first enrolled in the SUN PATH program I felt that I was below college level particularly in English and Math. My first SUN PATH class was PCA with I-BEST integrated into it. The combination of the two classes helped me not only learn the skills to be a UNM Valencia Campus Allied Health Graduating Class 2017 Personal Care Attendant but I-BEST helped Phlebotomy students me in developing and forming essays and practicing live draws on one another. Pictured from left improve my skills in Math. After meeting with to right: Aron Castro, Debi the SUN PATH coordinator I was encouraged Scoville, Michael Carriere (I-BEST Instructor), Louisa to continue onto CNA. While in the CNA Aragon and Heather Cano class, which also included I-BEST, my patient (Content Instructor). care skills increased along with the core fundamental skills necessary to succeed in college. I am now enrolled in college level courses; my major is an Associate degree in Code Blue Cardiac Arrest General Science that meets the pre-requisite Simulation. Pictured left: Dawson Creg, right, requirements for the Nursing Program. The Johnathon Darrough. SUN PATH team has been my little angels helping me advance in both my education and in my new found career.” — Veronica Chavez, SUN PATH student

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Trade Adjustment Assistant Community College Career Training (TAACCCT) program. The product was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The US Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or completeness, timeliness, usefulness, adequacy, continued availability, or ownership. The New Mexico SUN PATH TAACCCT project provides equal opportunities (EO) to all applicants.