USAID/

QUARTERLY PROGRESS REPORT 2020

April 1, 2020 – June 30, 2020

USAID AGIS: ACCOUNTABLE GOVERNANCE FOR IMPROVED SERVICE DELIVERY

July 30, 2020 Task Order: A-611-C-17-00005 Submitted by: Ms. Maureen Simuyandi, Chief of Party Crown Agents USA

YEAR 3 QUARTER 3: QUARTERLY PROGRESS REPORT

Contract No: AID-611-C-17-00005

Recommended Citation: Quarterly Progress Report – Year 3 Quarter 3 Report: April 1, 2020 – June 30, 2020

Submitted to: Edward DeMarco, COR U.S. Agency for International Development-Zambia

Submitted by: Crown Agents USA 1 1129 20th Street NW l Suite 500 Washington, D.C. 20036 l T: (202) 822-8052

Publication Date: July 30, 2020

This report is made possible by the support of the American People through the United States Agency for International Development (USAID) and U.S. President’s Emergency Plan for AIDS Relief (PEPFAR). The contents of this Quarterly Report are the sole responsibility of Crown Agents USA Inc. for the AGIS project and do not necessarily reflect the views of USAID, PEPFAR, or the United States Government.

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 1

CONTENTS

ACRONYMS ...... 3 1. PROJECT OVERVIEW ...... 5 1.1 Introduction and Project Description ...... 6 1.1.1 Introduction ...... 6 1.1.2 Project Description ...... 6 1.2 Sustainability ...... 8

2. ACTIVITY IMPLEMENTATION PROGRESS ...... 8 2.1 Activity Implementation Status ...... 8 2.1.1 Task 3: Implementation of the Transformation Action Plans ...... 9 2.1.2 Task 4: Implementation of DCDPs ...... 10 2.1.3 Consultative Meetings with PFM Stakeholders ...... Error! Bookmark not defined.

3. INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES ...... 18 3.1 Monitoring, Evaluation, and Learning ...... 18 3.2 Integration of Gender and Equity Issues ...... 19 3.3 Communications and Outreach ...... 20

4. MANAGEMENT AND ADMINISTRATIVE ISSUES ...... 21 5. KEY LESSONS LEARNED ...... 22 6. CHALLENGES AND RECOMMENDATIONS ...... 23 7. PLANNED ACTIVITIES FOR NEXT QUARTER ...... 24 8. HOW USAID/AGIS ADDRESSED COR COMMENTS FROM THE LAST REPORT ...... 25 9. FINANCIAL MANAGEMENT ...... 26

ANNEXES Annex I: Financial Management ...... 27 Annex II: Work Plan Activity Summary Table ...... 28 Annex III: Progress Summary Report ...... 32 Annex IV: Communications Products ...... 38 Annex V: Summary of Stakeholders Met at Central Level ...... 52 Annex VI: Summary of Stakeholders Met at Sub-National Level ...... 56

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ACRONYMS

ACC Anti-Corruption Commission ACOR Alternate Contracting Officer’s Representative AGIS USAID/Accountable Governance for Improved Service Delivery CA USA Crown Agents USA CDCS USAID Zambia/Country Development Cooperation Strategy CIA Controller of Internal Audit COP Chief of Party COR Contracting Officer’s Representative DCDP District Capacity Development Plan DEBS District Education Board Secretary DHO District Health Office DR Development Results DRG USAID Zambia/ Democracy, Human Rights, and Governance GESI Gender Equity and Social Inclusion GFP Gender Focal Person GIS Gender Integration Strategy GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit GRZ Government of the Republic of Zambia GTI Government Transparency Institute IFMIS Integrated Financial Management Information System KII Key Informant Interviews M&E Monitoring and Evaluation MEL Monitoring, Evaluation, and Learning MoF Ministry of Finance MoGE Ministry of General Education MoH Ministry of Health MoU Memorandum of Understanding NAV Navision NIPA National Institute of Public Administration

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OAccG Office of the Accountant General OAG Office of the Auditor General OBB Output Based Budgeting PEPFAR President’s Emergency Plan for AIDS Relief PEO Provincial Education Officer PFM Public Financial Management PHO Provincial Health Office PIRS Performance Indicator Reference Sheet PS Permanent Secretary Q3 Quarter 3 Q4 Quarter 4 RCCE Risk Communication and Community Engagement RTI Research Triangle Institute SRS Strategic Review Session STTA Short-Term Technical Assistance/Assistant TA Technical Assistance TAP Transformation Action Plan TWG Technical Working Group UNZA University of Zambia USAID United States Agency for International Development USG United States Government ZICA Zambia Institute of Chartered Accountants ZIPS Zambia Institute of Purchasing and Supply

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1. PROJECT OVERVIEW

Project Name USAID: Accountable Governance for Improved Service Delivery

Activity Start and End Date October 2017 – September 2022 Total Projected Funds $7,311,205 Contract Number AID-611-C-17-00005 Reporting Period April 1, 2020 – June 30, 2020

Financial Report as of June 30, 2020 Current Obligated Funds $4,988,911 Expenditures as of FY20 Q2 $3,825,868 April-20 $77,811 May-20 $94,260 June-20 $130,815

Cumulative Expenditures as of FY20 $4,128,753 Q3

Pipeline (Balance) $860,158 As percentage of Obligated Funds 83% Accruals July 2020 $161,235

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1.1 Introduction and Project Description

1.1.1 Introduction This Quarterly Progress Report highlights the third quarter of Year 3 of the USAID/Accountable Governance for Improved Service-Delivery (USAID/AGIS) project. It covers the period from April 1, 2020 to June 30, 2020.

The report provides a snapshot of the progress made implementing Tasks 3 and 4, including activities1 at both the central government and subnational levels. Specifically, it details highlights of the status of implementation as well as key challenges and corrective measures taken to resolve them and provides a status update on Monitoring and Evaluation (M&E) activities. It documents key lessons learned from mobilizing and engaging with a cross section of stakeholders, including counterpart ministries and other Government of the Republic of Zambia (GRZ) players, complementary USAID projects, and relevant Public Financial Management (PFM) and service-delivery projects funded by other partners in the target ministries and private sector. This report summarizes the activities planned for the third quarter of Year 3 and incorporates improvements in response to comments on the last report.

Lastly, it provides a summary of the project’s burn rate, both actual and projected, the funds authorized for expenditure and actual expenditure in the first and second quarter, and the pipeline-projected expenditures in the third and fourth quarter of 2020. The financial report is based on staff utilization, Short-Term Technical Assistance (STTA), recruitment plans, procurement needs, and implementation of project activities.

1.1.2 Project Description The overall objective of USAID/AGIS activities is to increase transparency and accountability of the GRZ’s delivery of public health and education services through a focal lens that is based on PFM priorities that improve internal controls, internal audit, and procurement capacities.

Specifically, the project has five key objectives: • Improve fiscal management and accountability processes in the delivery of public services. • Support existing interventions that drive PFM reforms at the Ministry of Health (MoH) and Ministry of General Education (MoGE). • Strengthen the PFM capacity of local government structures to implement central-level institutional reforms that ultimately support improved health and education outcomes. • Strengthen the PFM capacity of local government structures to implement district-level institutional reforms that support improved health and education outcomes. • Provide demonstrable support to the cross-sectoral outcomes of USAID/Zambia’s Country Development Cooperation Strategy (CDCS).

These objectives are structured as four key task areas that have guided priority interventions in the Transformation Action Plans (TAPs) and District Capacity Development Plans (DCDPs) for both ministries. Objective 5 is embedded in all project activities.

1 See Figure I

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Figure 1 provides a full menu of tasks being implemented under USAID/AGIS over its life cycle.

Figure 1: USAID/AGIS Project Tasks AGIS Work Plan

Phase 1 Phase 2 Phase 3 Phase 4 Task 1 Task 2 Task 3 Task 4

Analyze existing systems and interventions to Develop capacity transformation plans of Provide technical assistance to meet specific Roll down targeted improvements to identify transparency and accountability action to address issues agreed by USAID, the central level goals within each target Ministry targeted local level entities and improve gaps in the service delivery processes. GRZ, and the Contractor. as defined in the capacity transformation the efficacy of central-local linkages. plans. Activity Comprehensive Situational Analysis Report that will serve as Detailed capacity transformation plan of action including goals, New or revised templates and protocols for stream-lining and Six district level capacity development plans detailing the basis for implementation of Task 2: Develop capacity interventions, geographic locations, expected outcomes and improving identified transparency and accountability functions concrete, measurable results to be achieved to improve transformation action plans. targets, and a time-line for implementation. of central-level health and education service delivery entities. the transparency and accountability functions of district level health and education service delivery entities. Activity Dissemination meeting report to present and ground-truth in A sustainability plan detailing how government ministries will A series of quarterly reports covering observations, New or revised templates and protocols for streamlining the situational analysis to key government and non-government extend AGIS activities and results geographically and beyond the measurements of change, lessons learned and next steps and improving identified transparency and accountability stakeholders. life of the project. regarding transparency and accountability functions in the functions of district level health and education service delivery of health and education services at the central level. delivery entities. Activity A situational analysis update that the project will undertake at A series of quarterly reports covering observations, Activities 2.5 years into project life and at project end date. This update measurements of change, lessons learned and next steps must include a judicial risk level assessment. regarding transparency and accountability functions in the delivery of health and education services at the district level

Task 1 Task 2 Task 3 Task 4 Outcomes Outcomes Outcomes Outcomes Outcome Constraints and opportunities for improved transparency and Inclusive transformational plans that build on, and are well Central and local officials within the MoH and MoGE develop Improved adherence to financial management accountability in the delivery of the specific health and coordinated with existing PFM initiatives driven by the GRZ, civil and implement plans to drive transformational reforms and procurement and auditing policies by targeted provincial education services identified. society and other donors. capacity-building initiatives to improve transparency and and district level offices of the GRZ. accountability. Outcome MoH, MoGE, USAID and other key stakeholders have a holistic A sustainability plan clearly describing how the activity will be Improved compliance with procurement, internal controls, and Improved oversight of health and education public understanding of the inter-governmental linkages associated transitioned and sustained post AGIS. auditing national policies by MoH and MoGE. resources by management in MoGE and MoH. with improved transparency and accountability in the delivery of health and education services. Outcome MoH, MoGE, USAID and other key stakeholders have a holistic Transformational plans include a realistic strategy to materialize Partnerships with stakeholders, including private sector, are Reduced fiduciary risks associated with USAID understanding of the inter-governmental linkages associated identified potential partnerships with stakeholders (including established. Government to Government support in the health and with improved transparency and accountability in the delivery of private sector). education sectors. health and education services.

Increased utilization of internationally accepted public-private Outcomes sector processes to improve transparency and accountability.

Reduce fiduciary risks associated with USAID Government to Government support in the health and education sectors.

The Contractor must demonstrate cost-effective and feasible ways through which AGIS can show support to cross-sectoral outcomes.

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1.2 Sustainability

To ensure continuity following the life of the project and minimize interruptions during training, the project is involving members of the respective Technical Working Groups (TWGs) at all provincial health and education offices as core facilitators during its PFM training sessions on Zoom. These facilitators are all being oriented prior to their engagement on how to effectively deliver training via Zoom.

The technical support team is led by the IT team from the Lusaka Provincial Health Office (PHO), and they have also oriented other IT staff. The Lusaka PHO IT team is responsible for aligning virtual trainers, and its members provide an overview of virtual learning at the beginning of each training module.

2. ACTIVITY IMPLEMENTATION PROGRESS

2.1 Activity Implementation Status

During the period under review, the USAID/AGIS project made the following progress: • Conducted financial training via Zoom for finance for non-finance managers and Gender Equity Equality Act of 2015 awareness training for MoH and MoGE staff in the six relevant districts: Chipata, Petauke, Lusaka, Chinsali, Mafinga, and Kafue. • A revitalized engagement with the MoGE, at the central level, resulting in Output Based Budgeting (OBB) training. • USAID/AGIS steered planning meetings with the Office of the Auditor General (OAG) and on mutually agreed on areas of collaboration. • Conducted Monitoring and Evaluation (M&E) training for MoH and MoGE staff trained in the AGIS M&E system including an introduction to numerous data collection tools. • The USAID/AGIS team participated in consultative meetings with the following PFM stakeholders: - MoH - MoGE - Lusaka Provincial Education Officer (PEO) - OAG - Office of the Accountant General (OAccG) - Deutche Gesellschaft fuer Internationale Zusammenarbeit - Zambia Institute of Chartered Accountants (ZICA) - Zambia Institute of Purchasing and Supply (ZIPS) - USAID/Let’s Read, Zambia - Head Teacher Assembly in • The project’s finance and office manager resigned, and the position was filled on April 29, 2020. (see the Management and Administrative Issues section of this report). • The revised Year 3 Work Plan and Year 3 Quarter 2 report was approved by USAID on June 25, 2020.

The success of USAID/AGIS online training in Quarter 3 (Q3), 2020 is thanks to support from government officials at the national and provincial levels. Senior officers from the MoH and MoGE played a critical role in ensuring that the training sessions were viewed as part of government policy to enhance accountability and transparency in the education and health sectors rather than as an

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USAID/AGIS activity. Appendix II provides a summary of activities completed in Q3 of 2020 and items to be completed in Quarter 4 (Q4) of 2020.

The following stakeholders developed the training material in tandem with USAID/AGIS and even allowed their staff to facilitate some of the sessions:

• The Ministry of Finance (MoF) availed the senior accountant from the OAccG, which added legitimacy to training as it enabled participants to get firsthand information on policy matters. • The gender focal representative from the Health Office (DHO) adequately handled gender equity and social inclusion issues. • The Anti-Corruption Commission (ACC) provided rich and interactive presentations that cited corruption cases. • ZIPS and the ZICA also provided valuable input during the training.

2.1.1 Task 3: Implementation of the Transformation Action Plans

During Quarter 3, the USAID/AGIS project continued providing support to the Ministry of General Education (MoGE) and Ministry of Health ( MoH) through activities that were developed and agreed upon during the TAPs and DCDPs development and validation process. Implementation has been done with support and in collaboration with GRZ PFM partners.

Due to the COVID-19 pandemic, USAID/AGIS pivoted from in-person to online training using the Zoom platform during Quarter 2 of 2020. The pilot was successful, and during Q3, the USAID/AGIS project captured the lessons of the training pilot and began rapidly implementing virtual training at the provincial and central levels. Refer to Annex II for and work plan progress summary report.

2.1.1.1 Output Based Budget Training USAID/AGIS successfully facilitated a five-day virtual training session in Output Based Budgeting (OBB) for 35 program officers from the MoGE headquarters from June 29, 2020 to July 3, 2020. The training was led by officers from the MoGE and MoF. It equipped trainees with the expertise required to begin developing operational plans ahead of the 2021 ministry budget.

The OBB training for MoH officers could not start during the second week of June 2020 as planned because the ministry was commemorating Child Health Week. It was rescheduled for July 27, 2020.

Next Steps: The OBB training for MoH officers was scheduled to begin on July 27, 2020.

2.1.1.2 Reactivation of Fiduciary Committees Following the meeting with the MoH Integrity Committee Secretariat on June 9, 2020, the secretariat submitted the Code of Ethics booklet, the Complaint Handling Mechanism, the Gift Policy, and additional information on the reactivation of integrity committees at the MoH central, provincial, and district levels. The reactivation was to be completed in Q4. Similar meeting will be held with the MoGE Integrity Committee Secretariat in Q4 and similar results are envisioned.

Next Steps:

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The reactivation of the fiduciary committees was to be carried out in Q 4 at both the MoGE and MoH.

2.1.2 Task 4: Implementation of the District Capacity Development Plans During Q3, USAID/AGIS subnational team focused on DCDP components, including PFM training for non-finance managers in three provinces and six districts. This activity involved the preparation and review of training materials, stakeholder mapping, training site preparation, stakeholder consultation, and orientation of TWGs using a training-of-trainers approach. The training included capacity building for school and hospital managers from the education and health ministries. It was well received by both the provincial heads and the participants.

In April 2020, the training materials for technical staff in procurement and stores, internal controls, and internal audit were finalized with the help of the MoH, MoGE, MoF, ZIPS, and the USAID/AGIS resource group, PLACID. The technical staff training session took place in April 2020 in .

The training was done in conjunction with the following stakeholders: • ACC - Provided valuable input that was rich in content. Corruption cases cited and how they were handled made the anti-corruption sessions very interactive. • OAG - Represented by senior accountant. The presence of a senior officer from the OAG added legitimacy to the sessions as participants were able to get firsthand information on policy matters. • Gender Equity and Social Inclusion (GESI) - Gender principles in PFM were presented by the Gender Focal Person (GFP) from Lusaka DHO.

The training sessions in the provinces achieved the following key outcomes: • Total buy-in of the AGIS project form senior government officials. • Improved PFM knowledge among participants, including the following: - Dangers and consequences of corruption - Non-finance managers are empowered with relevant information regarding their responsibility to the utilization of public resources - GESI principles • Senior government official requested more training outside of AGIS areas of operations because they believe in its benefits.

Next Steps: The USAID/AGIS technical team will continue to support capacity-building and training activities using Zoom and other online platforms and WhattsApp groups and embedded training of TWG technical staff in procurement, internal audit, and internal controls. A request was made that training be delivered in districts that are outside of USAID/AGIS scope. The districts that requested training are Mpika, Isoka, Nakonde, Lavushimanda, Shiwangandu, Kachibiya. The consensus is that the TWG will conduct non-finance and specialized training using government resources in areas which are not covered by USAID/AGIS scope.

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2.1.2.1 Muchinga Province Muchinga Province trained a total of 211 government officers using the Zoom online platform. The trainees were drawn from Chinsali and Mafinga districts covering both the education and the health sectors. Of the 211 staff trained, 59 were female, representing 28% of the trainees.

Muchinga PEO Ruth Zulu commended USAID/AGIS for being innovative by introducing virtual PFM training while the country was still in partial lockdown. The PEO was pleased that the project’s training sessions had bolstered the capacity of her staff, especially stores officers who were performing stores functions but had no formal qualifications in stores management. Ms. Zulu implored all the trainees in her jurisdiction to utilize their newly acquired knowledge to strengthen internal controls in their institutions and minimize audit queries. She also appealed to USAID/AGIS to ensure that the training sessions were not a one-off activity.

The Muchinga Provincial Health Office’s Public Health Specialist and Acting Provincial Health Director, Dr. Charles Chungu, shared the PEO’s sentiments, adding that management was anxiously waiting to see improved compliance with financial regulations and procedures, which would mean reduced audit queries.

Chinsali During Q3 USAID/AGIS trained a total of 184 MoH and MoGE officials in in PFM over a three-week period via Zoom. The training addressed the PFM capacity gaps that the project identified during the district’s capacity assessment, specifically in the areas of internal controls, procurement, and internal audit. It was aimed at improving adherence to financial management and auditing policies by targeted local entities. To enhance stakeholder buy-in and build local capacity, members of the TWG facilitated the training.

The Chinsali online PFM training in progress on Zoom

Of the 102 MoGE officials trained, 67 participants were from the MoGE’s primary and secondary schools in Chinsali. The trainees were school planners; head teachers; and procurement, accounting, and human resources officers. USAID/AGIS recorded more trainees in the education sector due to the several schools in the district. The online format also contributed by enabling participants from remote schools to participate.

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Mafinga Mafinga is one of the remotest districts in Muchinga Province. It is not connected to electricity and has a poor road network that becomes impassible during the rainy season. The district was not covered during physical USAID/AGIS training in Muchinga Province because it was inaccessible at the time. The introduction of USAID/AGIS virtual training enabled the project to train staff from rural schools. The onset of COVID-19 created new and innovative methods of training, notably virtual trainings, which proved to be an effective method to reach MoH and MoGE officials. During Q3 project staff trained 25 MoH and MoGE officials.

USAID/AGIS trained nine officials from the Mafinga DHO, including the district health director, in PFM. There were so few trainees because the only hospital in the district was under construction.

Sixteen staff members from the Education Board actively participated in virtual PFM training. Most of the trainees were teachers with no formal training in stores and procurement management who are nonetheless assigned to perform procurement and stores tasks. The trainees relied on smartphones during the sessions, since most of them did not have computers. Despite having no electricity, they showed serious commitment to the training, and four of them won quizzes.

2.1.2.2 Eastern Province The Zoom training in Eastern Province took place after the coronavirus hit Zambia. The USAID/AGIS team and the provincial TWGs underwent Zoom orientation training conducted from Lusaka with support from Lusaka PHO IT specialists Moffat Zulu and Madalitso Muhone. After the orientation, health and education officers in Chipata and Petauke districts were able to undergo specialized PFM training and finance for non-finance managers via Zoom.

Chipata The USAID/AGIS project conducted several training sessions in Eastern Province. A total of 131 health and education officials were trained online via Zoom. They were drawn from Chipata and Petauke districts.

Chief of Party (COP) Maureen Simuyandi officially opened the training in Chipata on June 8, 2020. She welcomed all the participants to the virtual training workshop.

The PEO, Dr. Allan Lingambe, urged the participants to take the training seriously in order to reduce audit queries, which he said would lead to improved service delivery.

Participants were drawn from General Administration (two doctors heading Kalindawalo General Hospital and Katete DHO), human resources, accounts, procurement, and stores.

The workshop was designed to build the PFM skills of MoH and MoGE staff based in Chipata. Of the trainees, 52, were female (female participation rate of 39.7%), and 77 were male.

The training in Chipata was more successful that had been anticipated as no one was sure as how it would work out with most of the training technical support being delivered from the Lusaka AGIS office. The feedback from the participants also confirmed the satisfaction in the training received.

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The TWG capacity has steadily grown with each training they have participated in, ensuring sustainability beyond 2022.

Petauke USAID/AGIS conducted five five-day PFM training sessions at the education and health offices via Zoom from June 15-19, 2020. Eighty-eight human resources, procurement, accounting and stores officers, from both MoH and MoGE, were trained. The training was transmitted from the Lusaka AGIS office and the Eastern Province MoGE Regional Education Resource Centre.

In Petauke, the two senior government officials addressed participants. District Education Board Secretary (DEBS) Mumba Nkholoma congratulated AGIS on holding the first online training in the district. He further implored AGIS to continue its support of the district so that systems could be strengthened in order to have proper accountability for resources.

District Health Director Dr. Riches Siabwalo encouraged participants to practice what they had learned so that service delivery in their respective sectors would improve. He expressed hope that the training would reduce audit queries. Finally, he thanked the American government for its continued support of Petauke District and the Zambian people.

2.1.2.3 Lusaka Province Lusaka Province trained a total of 219 government officers using the Zoom online platform. The trainees were drawn from Lusaka and Kafue districts covering both the education and the health sectors. Out of the 219 staff trained 100 were females representing 46% of the total number of people trained.

Lusaka A total of 162 government officers trained in Lusaka Province using the Zoom online platform. The trainees were drawn from Lusaka and Kafue districts from both the education and the health sectors. Out of the 162 staff trained, 72 were female, representing a female participation rate of 44.4%of the total.

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Lusaka Provincial Education Officer Dr. Christopher Sinkamba addresses participants during the online PFM training for deputy heads and guidance teachers in Lusaka District.

Kafue USAID/AGIS conducted five five-day via Zoom PFM training sessions in beginning June 22, 2020 for MoGE and MoH staff. Sixty-one human resources, procurement, accounting, and stores officers were trained. The provincial health director and PEO urged the participants to take the training seriously so that the overall management of public resources would improve, leading to improved service delivery. The training included 27 males and 34 females.

2.1.2.4 Ministry of Health From May 21-24, 2020, the project held a series of meetings with the MoH planning, procurement, and finance departments. They included the integrity secretariat, who reviewed several proposed Technical Assistance (TA) packages contained in the USAID/AGIS TAP and assessed their current relevance. These meetings were important to reestablish the need for MoH central activities outlined in the TAPs. For example, participants determined that developing a stores manual was not a priority, but a risk management policy, despite its exclusion in the TAP, was needed.

USAID/AGIS met the MoH integrity secretariat on June 9, 2020 to discuss the strengthening of integrity committees at the Ministry of Health. The secretariat agreed to reassess the existing integrity committees’ structures to identify gaps and fill them appropriately.

Next Steps: Once the integrity committees are established, USAID/AGIS will facilitate the printing of integrity handbooks and collaborate with the ACC to train integrity committee members and other officers at the MoH and MoGE.

2.1.2.5 Ministry of General Education The project met with the MoGE planning department to reestablish USAID/AGIS activities outlined in the TAP. The department welcomed the activities and emphasized the urgent need for training in

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OBB. This training was held from June 22 to June 26, 2020. USAID/AGIS reached out to the MoH planning directorate to explore the possibility of holding an OBB training session alongside the MoGE training, but the directorate said it would not be possible to hold the OBB training that week due to a prior commitment to Child Health Week.

Next Steps: The Output Based Budget (0BB) training for MoH officers is scheduled to begin on July 27, 2020.

2.1.2.6 Lusaka Provincial Education Officer On May 21, 2020, the USAID/AGIS COP, PFM advisor, Lusaka Province PFM specialist, and communications specialist met with the Lusaka PEO, Dr. Christopher Sinkamba, to introduce the new project staff and update him on the status of the project’s virtual training. Dr. Sinkamba expressed his satisfaction with all the USAID/AGIS training sessions conducted so far, adding that they were well aligned with the PEO’s 2017-2021 Strategic Focus Area # 7 – Management and Administration of Public Resources. He was particularly excited about USAID/AGIS selecting the Lusaka PEO for its pilot virtual training and asked that the project train him on how to use Zoom effectively so he could use it to hold virtual meetings with his officers around Lusaka Province.

Next Steps: Train the Lusaka PHO on how to use of Zoom as a training and meeting platform. USAID/ AGIS will also conduct a short video interview with the PEO for use as a success story.

2.1.2.7 Office of the Auditor General USAID/AGIS COP Maureen Simuyandi, PFM Advisor Noah David Nyirenda, and Decentralization Advisor Martin Phiri met with the OAG’s planning department led by its director on April 29, 2020 to discuss technical issues detailed in the concept note which the OAG submitted to AGIS in early April 2020. Several issues were further clarified in the concept note and aligned with the core areas the project seeks to achieve.

On May 20, 2020, USAID/AGIS proposed providing some additional technical support to the OAG, including building a monitoring framework for the resolution of audit queries in the OAG annual report.

Currently, it is very difficult to assess the government’s commitment to addressing audit queries raised by both internal and external auditors. Citizens have no access to action-taken reports from the executive, as they are not published online or on notice boards. Such reports should be available to the public to enable citizens to assess the government’s commitment to addressing audit queries and monitor the implementation status of audit recommendations.

The OAG accepted this technical support on June 10, 2020.

Next Steps: USAID/AGIS will hold a technical meeting with OAG to discuss methodology and timelines for the implementation of the proposed technical support. In Q4 of 2020, USAID/AGIS anticipates creating a TWG to finalize an OAG framework for audit queries.

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2.1.2.8 Office of the Accountant General On May 4, 2020, USAID/AGIS met with Accountant General Kennedy Musonda to introduce the COP and PFM advisor and discuss issues related to USAID/AGIS core areas. Mr. Musonda asked that USAID/AGIS support the MoH and MoGE by providing new computers, as most of them are obsolete. He also suggested automating the MoGE subnational offices.

USAID/AGIS staff also met with the Controller of Internal Audit (CIA) to introduce the COP and PFM advisor and discuss collaborating in the project’s core areas. Possible areas of collaboration identified in the meeting included the training of internal auditors in performance audits, formation or strengthening and orientation of audit committees, and training of internal audit committees and regulatory audits.

On June 8, 2020, USAID/AGIS discussed transaction automation of the MoGE at the subnational level with OAccG Director of Financial Reporting and Information Systems O’Brien Katai. During this discussion, the participants compared Integrated Financial Management Information System (IFMIS) and Navision (NAV) Microsoft’s fees and implementation. Mr Katai felt that the current IFMIS fees were too high for sustainability and that it had no intention of adding on to already high fees which they were paying. The OAccG also wondered how Navision would be sustained when the proposed partnership with USAID/AGIS comes to an end in 2022. The OAccG thinks that a locally developed system is needed in order to achieve sustainable, MoGE subnational automation. Next Steps: On June 12, 2020, USAID/AGIS responded to the request from the OAccG and welcomed the idea of a locally developed system for MoGE subnational automation. This was to be followed by a technical meeting with the OAccG to discuss methodology and timelines. Attempts to set it up were underway.

2.1.2.9 Deutche Gesellschaft fuer Internationale Zusammenarbeit The USAID/AGIS COP, Maureen Simuyandi, held two virtual meetings with the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ). The first meeting on June 11 which was also attended by the USAID/AGIS PFM Advisor, Noah Nyirenda with a team working within the MOF included Budget Advisor Martin Phillips , Public Finance Advisor Annie Kapepula, and Procurement Advisor Emmanuel Ngulube, who discussed USAID/AGIS’ collaboration with the OAG and sought GIZ’s perspective on the automation of the financial systems at both the central and subnational levels.

The second meeting on June 25 which was also attended by the USAID/AGIS Decentralization Advisor, Martin Phiri focused on the project’s PFM work at the subnational level and included GIZ consultants who are also working with the OAccG in facilitating the development of a 5 year Strategic Plan. They especially wanted to understand subnational level of government accounting, local and deconcentrated structures.

Next Steps USAID/AGIS will maintain the relationship with GIZ for information sharing, since we both operate in the same space focused on PFM efforts. This will ensure that there is no duplication of effort.

2.1.2.10 Zambia Institute of Chartered Accountants

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On May 22, 2020, the USAID/AGIS COP and PFM advisor held a virtual meeting with ZICA to discuss collaborating on the development of ethical leadership training materials and hosting PFM workshops as well as the best approach to awarding ethical behavior and outstanding performance. A Memorandum of Understanding (MoU) was drafted and shared with ZICA.

Next Steps: USAID/AGIS was to follow up with ZICA during July regarding their comments on the MoU, which was sent to them in May, and gain information regarding the timelines for activity implementation.

2.1.2.11 Zambia Institute of Purchasing and Supply ZIPS trainers and facilitators have conducted PFM training in procurement and stores during USAID AGIS online training sessions. USAID/AGIS attempted to meet with ZIPS to further discuss areas of collaboration, but it has yet to commit to a time and place for these discussions.

Next Steps: USAID/AGIS was to follow up with ZIPS to request that it commit to a virtual meeting about this.

2.1.2.12 USAID/Let’s Read, Zambia The USAID/AGIS COP met virtually with the USAID Let’s Read, Zambia project COP on May 18, 2020 to discuss possible areas of collaboration in PFM management in the provinces in which both projects operate. This includes Eastern and Muchinga provinces, which presents opportunities for information sharing and leveraging. However, due to the COVID-19 pandemic and the limitations in personal contact, this discussion is still ongoing.

Next Steps: With the COVID-19 situation extending longer than anticipated, USAID/AGIS will initiate virtual contact with its Let’s Read colleagues in the provinces and explore areas for potential collaboration without in-person contact.

2.1.2.13 Head Teacher Assembly in Muchinga Province On June 27-28, 2020, the USAID/AGIS PFM specialist for Muchinga Province, Kennedy Chinyama, attended a Head Teachers Assembly in Chinsali. Forty head teachers attended, most of whom also attended the USAID/AGIS online PFM training that ended the previous day. Training assessments were encouraging, with the teachers emphasizing how the training had enhanced their knowledge and skills and making requests for additional sessions soon.

At the assembly, a draft of the OAG’s annual findings report was shared, and the findings mirrored some of the issues addressed in the PFM training. There were more queries about payroll management than any other area, with one of the districts cited for paying incorrect allowances amounting to K8.2 million. This prompted Muchinga PEO Ruth Zulu to ask USAID/AGIS to conduct capacity building in payroll management for her officers.

Next Steps: This was an informational meeting and no action is required. However, the Muchinga Province PFM Specialist will look out for any such meetings to be hosted within the province.

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2.1.2.14 Meetings Among Consortium Members USAID/AGIS held weekly staff meetings among the Zambia staff to update them on activities from the previous week and planned activities for the current one. Crown Agents and the Research Triangle Institute (RTI) Home Office also held meetings with the Zambia staff to review previous activities and plan for the current week. In both staff weekly updates, each team shared their plans for program and operations moving forward.

During the quarter, the USAID/AGIS communications specialist; the Connexus Home Office project manager; the Crown Agents USA project specialist; and the marketing, communications, and social media consultant held bi-weekly calls to ensure quality assurance and timely completion of deliverables.

The decentralization team worked with consultants from PLACID on internal audit and procurement training material. The team ensured that the training materials were aligned with the realities of the MoGE and MoH

3. INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES

3.1 Monitoring, Evaluation, and Learning

During the quarter, a total of 590 unique participants participated in USAID/AGIS events and were added to the AGIS participant database. In sum, the project’s database is functional regarding events and participants, but we are still in the process of backfilling some participant demographics. An initial data quality check on database participant records showed that they were about 90% accurate. As the MEL advisor becomes familiar with database reporting procedures and policies, USAID/AGIS estimates that the accuracy rate will rise to approximately 95%. Data-quality checks will be performed regularly on database records as per the Performance Indicator Reference Sheets (PIRS), in addition to the standard procedures in place for vetting data from field offices and double- checking database entries. Reference Annex 3 for details concerning USAID/AGIS performance against DR indicators targets for Year 3.

Looking ahead to the next quarter, the MEL advisor will focus on the following key deliverables: • Update the database for all the eleven indicators including the creation of evidence folders • Complete the required baselines for indicators 4, 6 and 7 • With the COP , implement a Q2 FY20 Strategic Review Session (SRS). The SRS will bring the program team, USAID, and, MoH and MOGE representatives to the table. The objectives of the SRS are to review the project and the project activities to date —what worked and what didn’t along - with unexpected outcomes, lessons learned, and how best the project can effectively advance. • Update the partner stock take. • Draft proposal notes for each of the impact research studies on ‘Emergency Procurement’ - The proposal note will detail the objectives, expected results, methodology, timeline, limitations, and challenges. • Participate and facilitate support during PFM trainings

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3.2 Integration of Gender and Equity Issues

During Q3, USAID/AGIS continued to focus on components of the two overall activities highlighted in the Gender Integration Strategy (GIS) for the MoH and MoGE staff: Human Resource Capacity Strengthening and Policy & Institutional Strengthening.

The gender advisor supported all the project’s virtual PFM training for the Lusaka, Kafue, Chipata, Petauke, Chinsali, and Mafinga district health and education offices, with training materials and case studies for the gender modules taught. She also continued to mentor the Lusaka DHO GFP, Roydah Zulu, who conducted many of the virtual training sessions on gender, in PFM.

On June 5, 2020, USAID/AGIS sent an official communication to the Kafue DEBS regarding the appointment of a district accountant, Fungai Modiwa, as Kafue District gender ambassador. The project also notified the Lusaka Provincial Education Office on the appointment of a principal education standards officer, Miyoba Ngwenya, as PFM gender champion for Lusaka Province.

Gender champions are responsible leaders who can facilitate an enabling and supportive environment within the MoGE in which women and girls are treated with dignity and respect and consideration is given to the issues affecting them. Gender ambassadors support gender champions in executing their roles.

The gender advisor had begun preparing for a four-day gender training session for staff at the MoGE headquarters that was to be be held next quarter. A TWG was organized with representatives from the MoGE and the Ministry of Gender to prepare.

The Gender Guide to Sensitive Communication infographic was finalized this quarter. The Gender in PFM pamphlet, with information on relevant policies and legislation for inclusion in gender orientation and specialized training, was also developed and shared with the MoGE and MoH for feedback. By the end of the quarter, feedback had been received only from the MoH.

Progress on the development of gender reference tools has stalled, as it requires an interactive approach with relevant staff, which proved difficult in a virtual environment. Thus, in consultation with the GFPs from both ministries, the tool development and finalization will be incorporated in the gender trainings planned for next quarter. This should allow all relevant staff to be involved in the process and to claim ownership of the development of the tools that will be used in their day-to-day work performance.

Looking ahead to the next quarter, the gender advisor will focus on the following key deliverables: • Continue to support capacity building and training activities. • Finalize Gender in PFM pamphlet/infographic and gender reference tools. • Work with the communications team on dissemination of the PFM pamphlet/ infographic and profile the work of gender champions and gender ambassadors. • Continue with identification and onboarding of gender champions and ambassadors from other provinces and districts. • Four-day gender training for the MoGE at the central level from July 21 to July 24, 2020. • Four-day gender training for the MoH at the central level.

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3.3 Communications and Outreach

This quarter, the communications team met virtually with the MoGE spokesperson and public relations office representative, Nondo Chilongo, on June 4 and 5, 2020. The purpose of the meeting was to review the USAID/AGIS Communications Plan and agree on a suitable implementation strategy. Here, they resolved to meet at least once a week online and, when possible, in-person once a month to help manage the tasks and timelines outlined in the USAID/AGIS Communications Plan, which are quite complex.

Similarly, MoH Chief Health Promotions Officer Inonge Liwoyo and project Communications Advisor Alice Kalufyanya-Mwila reviewed the USAID/Communications Plan on June 15, 2020. In the meeting, they agreed there was an immediate and urgent need to publish various PFM processes and place them within the various MoH departments to help all officers understand their rights to fiscal information and hold the relevant offices accountable.

Following this meeting, the communications advisor was added to the MoH Risk Communication and Community Engagement (RCCE) WhatsApp group and invited to the group’s weekly Zoom meetings. The RCCE meetings have replaced the MoH Health Promotions TWG quarterly meetings during the COVID-19 pandemic. RCCE primarily focuses on the COVID-19 response, however, activities also integrate other areas such as tuberculosis, reproductive, maternal and child health, and malaria, to name a few. It has three sub-groups: Public Communication, Community Engagement, and Dynamic Listening.

In Q3, the communications team worked with the Lusaka PHO IT department to provide technical support for the project’s online training as the sessions were launched. It also developed participants’ Certificates of Achievement for the respective trainings and ensured they were compliant with the MoGE and MoH’s branding requirements. These certificates will be signed by the project’s COP and the MoH and MoGE permanent secretaries for administration and shall be distributed to all USAID/AGIS training participants in the next quarter.

To raise awareness of USAID/AGIS work with the MoGE and MoH and enhance public knowledge of PFM, the project is seeking a platform to run a series of 45-minute (at least), guided radio interviews with USAID/AGIS, MoGE, MoH, MoF, and OAG representatives and key PFM stakeholders. To this end, the communications advisor has reached out to CAPITAL FM, a new talk radio station in Lusaka covering divergent governance, industry, and socio-economic issues in Zambia, to explore coverage opportunities. As of June 30, 2020, the project was considering a possible 13-week series with the radio station and/or another media outlet with a similar viewership.

The COP was interviewed by Isabelle Adam from the Government Transparency Institute (GTI) on transparency in public procurement. GTI has been commissioned by the Open Contracting for Health initiative to conduct a comparative study of transparency reforms in public procurement in a number of countries, including Zambia. It was referred to USAID/AGIS by Transparency International Zambia. Findings from this study are yet being shared with USAID/AGIS.

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The COP and communications specialist during a Skype interview with GTI The communications team finalized the project’s infographics on the Gender Guide to Sensitive Communication, Key Questions and Answers, DCDPs, and internal media protocol. These infographics were submitted to USAID for review and approval. However, they were still being updated to incorporate USAID’s feedback when the quarter ended. (See Annex IV). The team also recorded and edited a brief video of the Lusaka PEO, Dr. Christopher Sinkamba, commenting on the project’s work and the impact of the USAID/AGIS virtual training. This video was to be shared with USAID as soon as its internal review was complete. Looking ahead to the next quarter, the communications specialist will focus on the following key deliverables: • Draft a success story on regional virtual training and highlighting the participants’ experiences. • Develop key messages with beneficiary ministries. • Develop an information pack on Zoom training with guidelines on how to use Zoom, housekeeping rules, and administrative procedures. • Launch a PFM radio series and secure an appearance on television for the project COP. • Participate in developing a Year 4 Work plan.

4. MANAGEMENT AND ADMINISTRATIVE ISSUES

Below are the details of management and administrative issues identified in Q3 of 2020.

The USAID/AGIS project executed several staffing changes and operational implications related to COVID-19:

• The finance and office manager resigned from his post on March 30, 2020. In order to fill his position while the recruitment for his replacement was being conducted, a STTA worker was engaged for a period of two-months. The finance and office manager position was filled on June 25, 2020. to ensure a smooth transition, the STTA’s contract was extended for a month and was therefore scheduled to end on August 31, 2020.

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• The MEL STTA’s contract was extended to September 30, 2020. She was to continue providing remote support to the fulltime MEL advisor for a maximum of four-days each month. • The USAID/AGIS communications advisor ended her maternity leave on May 15, 2020. The communications assistant, Annie Mwamba (the former Youth Lead intern), who had stepped into the role while the communications specialist was on maternity leave, has transitioned from Connexus and was engaged as an office administrator by Crown Agents USA. • Mwelwa Mutantabowa, who was in an internship with the USAID Youth Lead project, had been seconded to the AGIS project in Q1 of 2020. She filled in an internship position with the project until April 17, 2020, when she completed her assignment with the USAID Youth Lead project. • The team has mostly worked from home during the quarter. Virtual staff meetings are held every Monday morning, where planned activities for the week are reviewed and tasks assigned. Extended load shedding by the power company in some residential areas has affected some staff, who are unable to effectively charge their devices. We are currently exploring back-up power systems.

5. KEY LESSONS LEARNED

Several key lessons were learned during Year 3 Q3 of USAID/AGIS implementation. Please see the summarized highlights below:

Table 7: Lessons Learned Implementation challenges Measures taken and lessons learned COVID 19 resulted in a lack of in- Training materials have been repurposed in an online format. person contact with our Virtual training has been implemented via Zoom. Management stakeholders. from both the MoGE and MoH have been very supportive of the virtual training and ensured attendance by availing their staff. Although, the USAID/AGIS project is unable to provide in-person training, the project can reach more participants . USAID/AGIS will create clusters according to key PFM areas where specified support in mentoring will be given.

MoH staff’s involvement as MoH staff unable to attend trainings as they are essential staff frontline staff in the fight against required to help fight the spread against COVID-19. COVID-19 AGIS has been able to train more Logistical requirements around travel and workshop venues participants virtually than would have been cut out. More participants can log in and attend have been trained through trainings. However, issues concerning internet connectivity as hosting in-person workshops. detailed in Section 7 led to the decision to have at least two

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 22

internet providers for the provincial trainers in case one became intermittent.

Improvement in AGIS operations The need to support participants who are spread out with data policies bundles and diesel allowance for Muchinga Province Generator set has led the project to improve on its internal operations policies and vendor engagement. There has also been improvement in the payment systems to participants by adopting electronic payment methods.

6. CHALLENGES AND RECOMMENDATIONS

On March 18, 2020, Zambia announced its first case of COVID-19. Throughout the end of the last quarter and the current one, the GRZ steadily expanded surveillance and increased control measures. These included calling upon ministries to allow only essential staff to report to work. Effective March 30, 2020, staff at the MoGE began working only two-days per week in order to limit the number of people at the office. The project team members immediately responded by repurposing and formatting materials to be used for online training. As a result, USAID/AGIS has implemented several changes:

• The USAID/AGIS training schedule was adjusted to an online, remote training format using Zoom. Beginning in May 2020, a pilot training session was conducted, which was further enhanced and finalized for training conducted at the end of May through June 2020. • During the pilot stage and the beginning introduction of the Zoom virtual trainings, unstable internet connectivity was a notable problem as participants faced continuous interruptions. Since then USAID/AGIS resolved the internet connectivity issue by utilizing more than one internet provider. Power outages also occurred in Eastern Province, which in turn affected internet connectivity. The training relocated from MoGE Provincial Education Office to MoH Provincial Health Office where they had a Generator set to resolve the issues with power outages. • USAID/AGIS moved from cash allowance disbursement to participants to direct bank deposits in participants accounts. This was a new way of receiving their allowances for the participants and they ended up providing incomplete or incorrect personal or bank details including wrong bank account numbers, account names, ID numbers, etc. The USAID/AGIS Finance team provided participants a one-page document detailing the information required and emphasizing the importance of providing accurate information to prevent delays in payment of their allowances. • USAID/AGIS project team members requested IT and audio equipment to enhance the quality of training. The procurement is currently ongoing, and it is anticipated that the procurement process will be concluded in early Q4. • Project staff have begun working from home, as detailed in Section 4, and suspended in- person workshops. Many stakeholder meetings are now conducted via telephone or Zoom. Communications and Outreach

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7. PLANNED ACTIVITIES FOR NEXT QUARTER

The following are the planned activities for Q4:

Table 8: Planned Activities for the Next Quarter Activity Deliverable Date Responsible Team Status Year 4 work plan September 1, 2020 COP On Track Reactivation of the Fiduciary September 30, 2020 PFM On Track Committees-MoH and MoGE PFM training for non-finance September 30, 2020 Decentralization On Track managers from the MoH and MoGE central levels Output Based Budgeting Training-MoH September 30, 2020 PFM On Track Cash flow forecasting training- OBB - September 30, 2020 PFM On Track; OBB budget tracking commitment control - completed. effective utilization of released funds, Pending cash less interruption in service delivery flow forecasting Facilitate hands-on training of end- September 30, 2020 Decentralization On Track super users in payroll management - GRZ activity Orient audit committee members on September 30, 2020 Decentralization On Track the PFM ACT No 1 of 2018 Cash Flow forecasting training- MoH September 30, 2020 PFM On Track and MoGE Management Monitoring System- September 30, 2020 PFM Completed MoGE Development of IT Audit Training September 30, 2020 PFM On Track materials for OAG Auditors Facilitation of IT Audit Training for September 30, 2020 PFM On Track OAG Auditors Continue support to capacity building September 30, 2020 Admin On Track and training activities Finalize gender in PFM September 30, 2020 Gender On Track pamphlet/infographic with information on relevant policies and legislation for inclusion in gender orientation and specialized training Dissemination of the PFM September 30, 2020 Communications On Track pamphlet/infographic Continue with identification and September 30, 2020 Gender On Track onboarding of gender champions and

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ambassadors from other provinces and districts Four-day gender training for MoGE at September 30, 2020 Gender On Track central level (21st 24th July 2020) Four-day gender training for MoH at September 30, 2020 Gender On Track central level Finalize development of gender September 30, 2020 Gender On Track reference tools for ministry staff to use in their day-to-day work (incorporated in the four-day training) Draft success story on regional virtual September 30, 2020 Communications On track trainings highlighting participants’ experience Develop key messages with September 30, 2020 Communications On Track beneficiary ministries Develop information pack for Zoom September 30, 2020 Communications On Track training Update the database for all the eleven September 30, 2020 MEL On Track indicators including the creation of evidence folders Complete the required baselines for September 30, 2020 MEL On Track indicators 4, 6 and 7/ Collect AMELP data at least monthly September 30, 2020 MEL On Track With the COP, implement Q2 FY20 September 30, 2020 CoP & MEL On track Strategic Review Session (SRS). Update the partner stock take September 30, 2020 MEL On Track Draft proposal notes for each of the September 30, 2020 MEL On Track impact research studies on ‘Emergency Procurement’ Participate in facilitation during PFM September 30, 2020 MEL In progress trainings

8. HOW USAID/AGIS ADDRESSED COR COMMENTS FROM THE LAST REPORT?

There were no substantive comments from the last report. However, since the last report, the Contracting Officer’s Representative (COR) requested that the Year 3 work plan be reviewed and adapted as a result of the COVID -19 restrictions. The revised Year 3 work plan was approved by USAID, as detailed in Section 3.1.

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9. FINANCIAL MANAGEMENT

The USAID/AGIS burn rate was affected because of disruptions in operations by refocusing the project’s training from in-person to an online platform. By June 2020, the USAID/AGIS team began parallel training sessions in the three provinces and held training at the central level, concurrently. This increased the burn rate in June. USAID/AGIS anticipates a continued gradual increase in the burn rate, with continued remote activities implemented during Q 4 of 2020.

USAID/AGIS moved from cash allowance disbursements to banking disbursement in order to ease the administration’s burden and maintain stronger controls on all payments. USAID/AGIS is considering bank-to-mobile phone payments for transfer of allowances to reduce the bounce back on the bank due to incorrect account details provided by the participants.

Annex I features a graphic illustrating the anticipated project-obligated funds and actual expenditures by quarter.

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ANNEXES

ANNEX I: Financial Management

Cash Flow Report and Financial Projections (Pipeline Burn-Rate)

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ANNEX II: Work Plan Activity Summary Table

To be Completed Completed Completed Activities completed in Q1 in Q2 in Q3 in Q4 FY20 FY20 FY20 FY20 Cash Flow forecasting Training- OBB - X effective utilization of released funds, less interruption in service delivery - MoGE PFM training for Non-Finance Managers – X MoH

PFM training for Non-Finance Managers – X MoGE Full-Cycle procurement and Contract X Management Training – MoH

Full-Cycle procurement and Contract X Management Training – MoGE

Stores Management Training – MoH X

Stores Management Training – MoGE X

Performance audit training materials for X internal auditors - central/province/district - To enable IA audit through the system Development of Performance Audit Training materials for ‘After Activity Review’ – quick/rapid lessons learned and data Integrating gender in workstream tools – X MoH

Integrating gender in workstream tools – X MoGE

Gender Equity and Equality Act of 2015 - X awareness training – MoH

Gender Equity and Equality Act of 2015 - X awareness training – MoGE

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To be Completed Completed Completed Activities completed in Q1 in Q2 in Q3 in Q4 FY20 FY20 FY20 FY20 PFM introductory training for non-finance X managers in MoH and MoGE (combined - total 12 sessions) one has been conducted in Dec. For senior managers and technical staff - two in each district Full-cycle procurement and contract X management Training - MoH and MoGE (combined-six sessions) Storing management training - MoH and X MoGE - including logistics management - taking place at the same time as 2 above Cash flow forecasting training- OBB - budget X tracking commitment control - effective utilization of released funds, less interruption in service delivery - to take place at the same time as 2 above Facilitation of hands-on training of X end/super users in payroll management - GRZ activity Cashflow forecasting training- OBB - X effective utilization of released funds, less interruption in service delivery – MoH Reactivation of the fiduciary committee - X MoH and MoGE

Development of stores manual – MoH X

OAG Auditors - central/province/district - To X enable IA audit through the system

Performance audit training for OAG auditors X - central/province/district - To enable IA audit through the system

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To be Completed Completed Completed Activities completed in Q1 in Q2 in Q3 in Q4 FY20 FY20 FY20 FY20 Performance audit training for internal X auditors - central/province/district - To enable IA audit through the system Facilitate the publication of status of X external audit findings recommendations (Action Taken Report) Inter - and intra-ministerial experiential X learning exchange visits - MoH and MoGE to selected well performing and underperforming districts Facilitate the review of resources allocation X formula - to promote equitable allocation of MoGE resources between girls and boys Promoting of leadership management - by X collaborating with professional bodies for awards of best performing districts - ZICA and ZIPS Engage MoF on rules and regulations that X operationalize the PFM ACT No 1 of 2018 Baseline data collection X

Draft concept notes for AMELP impact X research studies

Train staff in conflict resolution and X grievance handling management

Orient audit committee members on PFM X ACT no 1 of 2018 - questions and answers on the ACT Orient staff to incorporate GESI principles X across all trainings

Orient the districts to the PFM X Accountability Dashboard

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To be Completed Completed Completed Activities completed in Q1 in Q2 in Q3 in Q4 FY20 FY20 FY20 FY20 ‘After Activity Review’ – quick/rapid lessons X learned and data

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ANNEX III: Progress Summary Report

USAID/AGIS performance against DR Indicator targets for Year 3

Please see below tables for full details on DR indicator performance for Q3-Year 3.

Indicator 1: Number of government officials receiving United States Government (USG) anti- corruption training (DR2.4-1) Target: Male: 218 Female: 116 (Total: 334) Actual: Male: 357 Female: 233 (Total: 590) Variance: Positive variance of 256 with 56.6% out performance over the Year 3 target. Additionally, 39.5% of the participants were female, meeting the required 35% female participation rate. The figure represents both MoGE and MoH at Central, Provincial and District levels. The unexpected out performance is attributed to the shift in trainings methods to virtual system via Zoom as a result with the onset of COVID-19.

Indicator 2: Number of anti-corruption measures proposed, adopted and/or implemented as a result of assistance, to include laws, policies, or procedures (DR2.4-4) Target: 10 Actual: 3 Variance: Negative variance of 7. There has been a slight lag in the number of expected anti- corruption measures proposed, adopted and/or implemented due to the training activities not being fully ramped up until Quarter 2. AGIS expects to meet the Year 3 target by end of Q4.

Indicator 3: Number of mechanisms for external oversight of public resources use support by USG assistance – OAG (DR 2.4-2) Target: 3 Actual: 0 Variance: Negative variance of 3. The project expects to meet Year 3 target by end of Q4. The project is scheduled to receive OAG proposed workplans in Q4 of 2020 and a Technical Working Group is being formed to drive forward on this indicator.

Indicator 9: Number of persons trained with USG assistance to advance outcomes consistent with gender equality or female empowerment through their roles in public- or private-sector institutions or organizations (GNDR 8)

Target: Male: 100 Female: 110 (Total: 240) Actual: Male: 0 Female: 0

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Variance: There is no reported performance data in Q3 as the data is undergoing a complete review due to data quality discrepancies and issues. The project will submit a performance report by no later than August 31, 2020.

USID/AGIS Performance against Non-DR Indicators – Reported Quarterly

Indicator 4: Change in actual versus contractual procurement bid award time (in days) for GRZ health and education materials/services Target: - Actual: - Variance: Data collection, including, baseline has not begun against this Indicator. Baseline and performance data will be undertaken in Q4.

Indicator 5: Number of AGIS themed trainings implemented by AGIS trained trainers (ATT) at the MoH and MoGE Target: 10 Actual: 11 Variance: Positive variance of 1. As per indicator 1 variance the unexpected out performance is attributed to the shift in trainings methods to virtual system via Zoom as a result with the onset of COVID-19

Indicator 6: Percentage of internal audit report queries responded to and resolved. as a result of AGIS implemented strengthening and capacity building activities Target: Internal Audit Report – January 2020: Within six (6) months of receipt of the IAR – July 2020 50% of internal audit queries will be responded/addressed 35% of internal audit queries will be resolved Within twelve (12) months of receipt of the IAR – January 2021 55% of internal audit queries will be responded/addressed 40% of internal audit queries will be resolved Actual: 0 Variance: The PFM specialist and the M&E advisor are in the process of obtaining the January 2020 Internal Audit Report to obtain the number internal audit queries against MoH and MoGE at both central & district levels to fully understand the amount of work that will be required from AGIS to run the data for this indicator. This indicator may need to be altered to reflect central level only to ensure high quality data.

Indicator 7: Percentage of private sector stakeholders, at the district level, stating improved satisfaction levels at the MoH and MoGE adhering to a simplified (procurement) bid process Target: 5% improvement level of satisfaction

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Actual: 0 Variance: The indicator was reviewed during Q3 and it was agreed due to the current political environment and upcoming elections in 2021, that data for this indicator would best be obtained via key informant interviews (KIIs) rather than focus group discussions with survey as stated in the PIRS. Following this decision, the MEL Advisor, with technical assistance from the MEL STTA, began work on drafting the KII tool, and guidance tool for how to undertake the interviews. The MEL Advisor will seek guidance from the field team for obtaining appropriate stakeholders to interview.

Indicator 8: Number of unique GESI reforms created and/or adopted through AGIS technical support at the MoH and MoGE Please note that indicator is reported annually only.

Indicator 10: Number of communiqués supported by USAID/AGIS Please note that indicator is reported annually only.

Indicator 11: Reforms to government activities, processes, and policies that contribute to improved accountability and effective functioning of Zambia's PFM systems in health and education Target: 2 Actual: 1 Variance: Negative variance of 1. However, the GRZ took a large step in reducing money fraud and corruption and improving transparency and accountability with the reform on how government employees receive their government allowances. Historically, government allowances were paid cash in hand to the recipient. Now, all government allowances must be paid by direct debit into the recipient’s bank account. USAID/AGIS has implemented this reform and now pays all allowance via direct debit to the recipients bank account.

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Indicator 1: # of government officials receiving USG anti-corruption training (Std F Ouptut Indicator DR2.4-1)

Data will be disaggregated by sex (female participation rate of 35%), ministry, department, ministry level, province, district (sub-national training).

N.B. Programmatic activties begain in Q1-Yr3 (October - December 2019)

Year 3 Oct - Dec 2019 Jan - Mar 2020 Apr - Jun 2020 Jul - Sept 2020 TOTALS

Male Female Male Female Male Female Male Female

Ministry of Health (MoH)

MoH - Central 0 0 0

Eastern - Chipata 24 27 51

Eastern - Petauke 22 13 35

Lusaka - Lusaka D ist rict 25 18 43

Lusaka - Kafue 12 8 20

Muchinga - Chinsali 61 21 82

Muchinga - Mafinga 8 1 9

MoH Sub-Totals 0 0 0 0 152 88 0 0

MoH - TOTAL 0 0 240 0 240

Female Participtation # DIV/0! # DIV/0! 36.7% # DIV/0!

Ministry of General Education (MoGE)

MO GE - Central 0 0 0

Eastern - Chipata 53 27 80

Eastern - Petauke 42 11 53

Lusaka - Lusaka D ist rict 23 18 41

Lusaka - Kafue 30 28 58

Muchinga - Chinsali 50 52 102

Muchinga - Mafinga 2 14 16

Moge Sub-Totals 0 0 0 0 200 150 0 0

MoGE - TOTAL 0 0 350 0 350

Female Participtation # DIV/0! # DIV/0! 42.9% # DIV/0!

TOTALS 0 0 590 0 590

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Indicator 2: # of anti-corruption measures proposed, adopted and/or implemented as result of assistance, to include laws, policies, or procedures (Std F Ouptut Indicator DR2.4-4)

Data will be disaggregated by ministry, ministry level, type of measure, and status (proposed, adopted, implemented).

N.B. Programmatic activties begain in Q1-Yr3 (October - December 2019)

Year 3 Oct - Dec 2019 Jan - Mar 2020 Apr - Jun 2020 Jul - Sept 2020 TOTALS

Proposed Adopted Implemented Proposed Adopted Implemented Proposed Adopted Implemented Proposed Adopted Implemented

Ministry of Health (MoH)

MoH - Central 0 0 0 0

Eastern - Chipata 0 0 0 0

Eastern - Petauke 0 0 0 0

Lusaka - Lusaka District 0 0 0 0

Lusaka - Kafue 0 0 0 0

Muchinga - Chinsali 0 0 0 0

Muchinga - Mafinga 0 0 0 0

MoH Sub-Totals 0 0 0 0 0 0 0 0 0 0 0 0

MoH Qtr Totals 0 0 0 0 0

Ministry of General Education (MoGE)

MoGE - Central 0 0 0 0

Eastern - Chipata 0 0 0 0

Eastern - Petauke 3 0 0 3

Lusaka - Lusaka District 0 0 0 0

Lusaka - Kafue 0 0 0 0

Muchinga - Chinsali 0 0 0 0

Muchinga - Mafinga 0 0 0 0

MoH Sub-Totals 0 0 0 0 0 0 3 0 0 0 0 0

MoGE Qtr Totals 0 0 3 0 3

TOTALS 0 0 3 0 3

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 36

Indicator 5: # of AGIS themed trainings implemented by AGIS trained trainers (ATT) in the MoH and MoGE

Data will be disaggregated number of trainings, ATT ministry, ministry level, location

N.B. Programmatic activties begain in Q1-Yr3 (October - December 2019)

Year 3 Oct - Dec 2019 Jan - Mar 2020 Apr - Jun 2020 Jul - Sept 2020 TOTALS

No. of Trainings No. of Trainings No. of Trainings No. of Trainings

Ministry of Health (MoH)

MoH - Central 0 0

Eastern - Chipata 1 1

Eastern - Petauke 2 2

Lusaka - Lusaka District 2 2

Lusaka - Kafue 2 2

Muchinga - Chinsali 2 2

Muchinga - Mafinga 2 2

MoH Sub-Totals 0 0 11 0

MoH - TOTAL 0 0 11 0 11

Ministry of General Education (MoGE)

MOGE - Central 0

Eastern - Chipata 0

Eastern - Petauke 0

Lusaka - Lusaka District 0

Lusaka - Kafue 0

Muchinga - Chinsali 0

Muchinga - Mafinga 0

Moge Sub-Totals 0 0 0 0

MoGE - TOTAL 0 0 0 0 0

TOTALS 0 0 11 0 11

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 37

Indicator 11: Reforms to government activities, processes, and policies that contribute to improved accountability and effective functioning of Zambia's PFM systems in health and education

Data will be disaggregated by intervention type, department, ministry, and government level.

N.B. Programmatic activties begain in Q1-Yr3 (October - December 2019)

Year 3 Oct - Dec 2019 Jan - Mar 2020 Apr - Jun 2020 Jul - Sept 2020

Government Department Reform Type Proposed Adopted Implemented Proposed Adopted Implemented Proposed Adopted Implemented Proposed Adopted Impleme

W hole of GRZ Legislation 1

0 0 1 0 0 0 0 0 0 0 0 0 Qtr Totals 1 0 0 0

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 38

ANNEX IV: Communications Products

Success Story

USAID CONTINUES PFM TRAININGS FOR PUBLIC OFFICERS DURING COVID-19 USAID/AGIS adopts Zoom for online trainings with beneficiary ministries “COVID-19 has opened USAID/AGIS and its beneficiaries to innovation"

A participant in Lusaka follows USAID/AGIS’ virtual public financial management training. Photo courtesy of USAID AGIS A few days before a series of planned financial trainings by the USAID Accountable Governance for Improved Service Delivery Project (USAID/AGIS), the Zambian government enforced measures to curtail the Coronavirus disease (COVID-19) pandemic that had just reached the country. These guidelines restricted physical interaction and impacted USAID/AGIS’ training schedule and overall activity implementation. This called for a new strategy. Internal brainstorming sessions identified online trainings as an innovative way to move forward, and consultations with partner ministries – Ministry of Health (MoH) and Ministry of General Education (MoGE) – confirmed Zoom as the preferred online platform. The MoH was already familiar with Zoom, and the Information Communication and Technology (ICT) Department at the Lusaka Provincial Health Office (PHO) oriented USAID/AGIS on it and offered to support the launch of the project’s virtual trainings.

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 39

Backed by the Lusaka PHO’s ICT officers, USAID/AGIS effectively held its first Specialized Public Financial Management (PFM) Training for accounting staff from the primary and secondary schools in Lusaka District from May 11-15, 2020 on the Zoom platform. This pilot training attracted over 70 participants. Similar trainings for procurement and store officers, deputy headteachers, and guidance teachers within the Lusaka Provincial Education Office’s jurisdiction followed, much of which received positive praise from the beneficiaries of the pilot virtual trainings. Lusaka Provincial Education Officer Dr. Christopher Sinkamba remarked, “we have benefitted greatly from USAID/AGIS’ trainings and are hopeful that all officers, even the few that are still wanting, will apply the administrative knowledge they are receiving from the project.” USAID/AGIS’ Zoom trainings have demonstrated people’s willingness to use technology as a means for activity implementation and learning. The project’s Chief of Party, Maureen Simuyandi, proudly noted that, “COVID-19 has opened USAID/AGIS and its beneficiaries to innovation. We are impressed with the infrastructure that is in place in some schools to facilitate this and hope other schools will be inspired.” Ms. Simuyandi is confident the project will hold more online trainings over the next months and post-COVID-19. To date, USAID/AGIS has virtually trained over 500 MoGE and MoH provincial and district staff in Lusaka, Eastern and Muchinga provinces.

USAID/AGIS (2017-2022) is designed to strengthen financial, procurement, and internal audit functions to improve service delivery at the MoH and MoGE. It is being implemented in six districts selected from Eastern, Lusaka, and Muchinga provinces.

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 40

Brochure - District Capacity Development Plan for the Ministry of General Education

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 41

Brochure - District Capacity Development Plan for the Ministry of Health

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 42

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 43

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 44

Gender Guide to Sensitive Communication

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 45

USAID/AGIS Key Questions and Answers

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 46

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 47

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 48

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 49

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 50

Education

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 51

ANNEX V: Summary of Stakeholders Met at Central Level

LUSAKA Sex

Organization Name Position Male Female

Office of the Auditor General Davy Siame Director – Planning 

Ministry of General Education Moses Phiri Assistant Director  Information and Communication Technologies Officer

Kennedy Siputuma Senior Statistician 

Miyoba Ngonya Principal Education  Hichilema Standards Officer

Besnart Simunchemba Principal Planning  Officer

Exildah Phiri Information and  Communication Technologies Officer

Evans Mutalala Information and  Communication Technologies Officer

Louis Mwansa Director Planning and  Information

William Nyundu Assistant Director  Planning

Besnart Kangalu Principal Planning  Officer

Musama Obbie Principal Planning  Officer

Lisulo Liholosi Monitoring and  Evaluation Specialist ZEEP

Chiluba Kabeli Planning Officer 

Molly M Mwale Senior Systems  Analyst

Lazarous Mwelwa Principal Budget  Analyst

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 52

Zamiwe Sakala Budget Analyst 

Develias Kamulete Budget Analyst 

Beenzu Siachifuwe Budget Analyst 

Chimuka Curtis Nsamu Information  Technologist

Lious Mwansa Director Planning and  Information

Ackson Mbewe Auditor 

Chilufya Mumba Standards officer 

Ignatius Matawe Human Resources  officer

Susan S. Tuntuluka Accountant 

Chipelelo Smith Librarian 

Enock Kaluba Education officer 

Christine Kafulo Education officer 

Lavu Jere Procurement officer 

Joy Bwalya Procurement officer 

Prince Ngulale Senior Human  Resource officer

Vinston Machiko Senior Education  officer

Rodgers Chisenga Principal Education  Board Secretary

Jack Chishala Senior Curriculum  Specialist

Brenda Musanya Principal Education  officer

Musonda Mulenga Senior Planner 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 53

Peggy Chilema Education officer 

Parthias Simbeza Accountant 

Nathan Mulenga Architect 

Samson Kantini UNESCO Desk  officer

Musonda Mathews Education officer 

Tresford Chanda Statistic officer 

Trecous Simwanza Statistic officer 

Bupe Musonda Senior Statistic officer 

Maidah Kayekesi Planner 

Thelma Nyirenda Planner 

Tamani Mulenga Planner 

Mang'ombe Tembo Planner 

Mwaka Simpamba Planner 

Sita Masiye Planner 

Kasweka Chinyama Senior Planner 

David Mbao ICT Officer 

Billy Jere Programmer Analyst 

Exilda Phiri Data Entry Clerk 

Chillington Nyangu Data Entry Clerk 

Ministry of Health Trust Mfune Chief Monitoring and  Evaluation Officer

Mwango Mutale Principal Monitoring  and Evaluation Officer

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 54

Peter Funsani Senior Monitoring and  Evaluation Officer

Chilweza Muzongwe Senior Monitoring and  Evaluation Officer

Chimuka Sianyinda Strategic Information  Officer

Moffat Zulu Principal Information  and Communication Technologies Officer

Ministry of Gender Simon Kapilimo Gender  Mainstreaming

Pumulo Mundale Moyo Director Gender in  Development

Lynn Habanji Director 

Ministry of Finance Pythias Shindayi Information and  Communication Technologies Officer

Beenzu Siachifuwe Budget Analyst 

Lazarous Mwelwa Principal Budget  Analyst

Kamulete D Budget Analyst 

Total Number of Stakeholders Engaged 43 24

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 55

ANNEX VI: Summary of Stakeholders Met at Sub-National Level

EASTERN PROVINCE Sex

Organization Name Position Male Female

Provincial Health Office – Actress Gotola Accountant  Eastern Prince Munyati Information  Technologist

Emmanuel J.M. Tembo Planner 

Kamiji Mukanda Human Resource  Management Officer

Humphrey Simatanga Administrative  Officer

Kwibisa Wilson Procurement  Katumwa

Lameck Sheba Accounting  Officer

John Mwanza Finance Officer 

Wisdom Mulenga Internal Auditor 

Sabina Zulu Stores 

Dr Sinabu Doctor  Moyowambuya

Chipata District Health Office Jackson Mwanza Stores 

Daliso. E. Kamanga Assistant  Accountant

Blessed Mulenga Procurement  Kantanga

Katete District Health Office Dr. Dany Suya Doctor 

Chipata District Hospital Anepher Mwale Accountant 

Agatha Chisulo Procurement 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 56

Chipata School of Nursing Wilson Phiri Stores 

Flora Nthala Tutor 

Pearson Mutyambe Accounts  Assistant

Provincial Education Office – Paul C. Muyunda Procurement  Eastern Beverley Chanda Human Resource  Management Officer

Chiponde Phiri Stores 

Sosten Zulu Procurement 

Titus Miti Statistician 

Fanelly Zulu Executive Office 

Chipata District Education Kunda Chilufya Human Resource  Office Management Officer

Isaac Phiri Stores 

St Monicas Secondary Linda Lisulo Stores 

Lastone Nkhoma Procurement 

Brendah Faith Phiri Accountant  Assistant

Hillside Girls Secondary Evans Ngosa Stores 

Idah Lungu Accounts  Assistant

Chipata College of Education Precious Sepa Stores 

Chipata Day Secondary Shadreck Mbulo Procurement 

Henry Banda Accounts  Assistant

Kanjala Day Sec Doris Chisulo Accounts  Assistant

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 57

Olipa Phiri Procurement 

Allan Daka Accounts  Assistant

Anoya Secondary Said Phiri Accountant 

Lloyd N. Chikale Procurement 

Chipata Trade Tec Sec Cindy K. Chishimba Accounts  Assistant

Jacob Simbwalanga Procurement 

Chipata College Education Ephraim Zulu Procurement 

Katopola Day Sec Brian Mwanza Accounts  Assistant

Misheck Nyirenda Procurement 

Chizongwe Boarding Paul Lupaka Stores 

Enock Tembo Accounts  Assistant

Aggrey Kandela Procurement 

Anti-Corruption Commission- Bernard Ndhlovu Community  Chipata Education Officer

Oppae Albert Chivweta Senior  Accountant

Total Number of Stakeholders Engaged 37 14

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 58

LUSAKA PROVINCE Sex

Organization Name Position Male Female

Lusaka Provincial Health Christopher Katowa Chief Human Resource  Hospital Management Officer

Ifunga Mukelabai Human Resource  Management Officer

Clara Chileshe Senior Accountant 

Marjorie Ndemena Planner 

Emmanuel Mweemba Internal Auditor 

Levis Kaluba Senior Internal Auditor 

Office of the Accountant Don Soko Senior Accountant  General

Office of the Controller Miselo Chita Principal Internal Auditor of Internal Auditor

Lusaka District Health Rhoda Mkandawire District Health Director  Office Agatha Lloyd Public Health Specialist 

Okey Onah Clinical Care Specialist 

Wendezi Chikopela Senior Planner 

Roydah Katuta Community Coordinator 

Judith Shonga Simundo Planner 

Nangandu Maambo Planner 

Nalukui Nooyo Procurement Officer 

Carol Masaiti Simbeza Procurement Officer 

Obed Samusiko Medical Equipment  Technologist/ICT

Enock Musukuma HIV/TB Coordinator 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 59

Sylvia Simanya Principal Nursing Officer 

Masaninga Masumba Public Health Specialist 

Theresa Fungamwango Human Resource  Management Officer

Maina Mwale Assistant Accountant 

John Mbao Assistant Accountant 

Damales Chamyolo Assistant Accountant 

Mahongo Lizu Accounts Assistant 

Anthony Mapili Revenue Collector 

Nsangu Tembo Accounts Assistant 

Bridget Mukatimui Senior Human Resource  Nyoka Management Officer

Feltie Mboozi Medical Record Clerk 

Happy Namumba Mch  Chipulu

Princess Lynettie Senior Health Promotions  Kayeye Officer

Chilenje First Level Agnes S. Chanda Planner  Hospital Christine Namuchimba Assistant Accountant 

Kaemba Musonda Accounts Assistant 

Elijah Kabinga Accounts Assistant 

Memory Mwape Accounts Assistant 

Mercy Musunami Accounts Assistant 

Mercy Ndimbwa Accounts Assistant 

Leon Chikumba Planner 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 60

Kanyama First Level Elizabeth Mbewe Accounts Assistant  Hospital Hilda Namutowe Assistant Stores 

Ernest Namoonde Accounts Assistant 

Mwiza Zimba Accounts Assistant 

Tom Manda Accounts Assistant 

Abraham Phiri Accounts Assistant 

Matero First Level Vivian Matutu Assistant Accountant  Hospital Edith Kangasa Planner 

Mudenda Chisala Accounts Assistant 

Medrine Banda Procurement Officer 

Stephen Tembo Procurement Officer 

Stanely Lungu Stores Officer 

Elizabeth Mbewe Accounts Assistant 

Chipata First Level Perpetual Mkangaza Accounts Assistant  Hospital Mercy Nanyangwe Accounts Assistant 

Emelda Hahwaale Accounts Assistant 

Betrum Pemba Ng'uni Revenue Collector 

Elias Phiri Revenue Collector 

Davies Kalumba Revenue Collector 

Kanekwa Nyirenda Planner 

Shem Bulawo Assistant Accountant 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 61

Chawama First Level Catherine Sikopo Procurement Officer  Hospital Samasumo

Bupe Mwaba Kaka Accounts Assistant 

Brenda Namwinga Procurement Officer 

Caroline Chongo Procurement Officer 

Michael Chuzu Stores Officer 

Michael Miti Stores Officer 

Chelstone Zonal Christabel Nkunika Planner  Hospital Maureen Zulu Procurement Officer 

Fywell Nkhoma Accounts Assistant 

Lusaka Provincial Lloyd Besa Mwape Human Resource  Education Office Management Office

Lilian Hacholi Stores Officer 

Christopher Zwanga Accounts Assistant 

Abednego Kaumba Senior Planning Officer 

Prisca Ngenda Planner 

Judith Banda Purchasing and Supplies  Officer

Shingwele Malumbe Accountant 

Lusaka District Enidy Mulenga Accounts Assistant  Education Office Royd Mpundu Procurement Officer 

Frank Muyowe Accountant 

Kanyama Central Sinyangwe John Elasto Procurement Officer  Primary Musuku Nema Stores Officer 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 62

Obed Mwinga Deputy Head Teacher 

Lizzie Makumba Guidance Teacher 

Simon Mwansa Mercy Mafalauzi Banda Procurement Officer  Kapwepwe Primary Musonda Moses Stores Officer 

Dorothy Simwinga Guidance Teacher  Mulenga

Claries Miswalo Deputy Head Teacher 

Libala Secondary Kamwela Danny Procurement Officer 

Emmanuel Banda Stores Officer 

Beatrice Mulenga Deputy Head Teacher  Habeenzu

Evelyn Ngwesha Guidance Teacher 

Diana Kaimba Primary Charles Melele Procurement Officer 

Stephen Sibuka Stores Officer 

Chenyani Chirwa Deputy Head Teacher 

Purity Mukosha Guidance Teacher 

New Mtendere Primary Rose Kamungoma Procurement Officer 

Mukumbuta Kwibisa Deputy Head Teacher 

Tembo Ndingani Guidance Teacher 

Barbara Katuta Stores Officer 

Kaunda Square Stacy Kamwi Procurement Officer  Secondary Janet M.C Phiri Stores Officer 

Kerita Lungu Deputy Head Teacher 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 63

Grace Mwanza Guidance Teacher 

Mambilima Primary Jenipher Chileshe Procurement Officer 

Moffat Nyirongo Stores Officer 

Barbara Chisulo Deputy Head Teacher  Chiwembe

Gift Chipeta Guidance Teacher 

Kamwala Secondary Justinah Duunka Lizu Procurement Officer 

Enice Shauli Stores Officer 

Lydia Matabula Deputy Head Teacher 

Erica Kasumba Guidance Teacher 

Kamwala South Harvey Katanga Procurement Officer  Secondary Joyce Makungu Stores Officer 

Micheal Temba Deputy Head Teacher  Mazibuko

Mutinta Mutenguna Guidance Teacher  Ndhlovu

Nyumba Yanga Agnes Mumbi Procurement Officer  Secondary Claudia Malambo Stores Officer 

Fred Simumba Deputy Head Teacher 

Marion Kafunga Guidance Teacher 

Kapwelyomba Primary Carol Kalifwasa Procurement Officer 

Prisca Chimpusa Stores Officer 

Elvine Mwale Deputy Head Teacher 

Catherine Kangwa Guidance Teacher 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 64

Chinika Secondary Janet Chilufya Procurement Officer 

Getrude Ngwira Stores Officer 

Gomezyani Kaoma Deputy Head Teacher 

Precious Mukamba Guidance Teacher 

Lusaka Boys Secondary Graciano Mwenya Procurement Officer 

Frida Mabo Stores Officer 

Joyce Simutowe Deputy Head Teacher 

Roza Malowa Guidance Teacher 

Matero Boys Secondary Ignatius Nchimunya Procurement Officer 

Alex Sunkuntu Stores Officer 

Given Mukanshi Deputy Head Teacher 

Edgar Singini Guidance Teacher 

Kamanga Primary Tamara Kapila Procurement Officer 

Theresa Kaluba Stores Officer 

Lukonde Mwamba Deputy Head Teacher 

Amos Goma Guidance Teacher 

Hermann Gmeiner Cheelo Nchimunya Procurement Officer  (SOS) Secondary Cecilia Moonga Stores Officer  Kazembe

Sr. Namusonga Suzana Head Teacher 

Lweendo Precious Accounts Assistant 

Novan Changwe Deputy Head Teacher 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 65

Alice Mwila Guidance Teacher 

Kabulonga Boys Tisauke Phiri Procurement Officer  Secondary Elibeth Masiye Stores Officer 

Getrude Musiwa Phiri Deputy Head Teacher 

Esrine Mulilo Guidance Teacher 

Nelson Mandela Auley Mpimpa Lwiindi Procurement Officer  Secondary Anaenyi Anaenyi Stores Officer 

Samalesu Christine Deputy Head Teacher  Luhanga

Rosemary Kabwe Guidance Teacher 

Chunga Secondary Twitty Sepekwa Procurement Officer 

Happy Mfula Stores Officer 

Bernadette Mwamba Deputy Head Teacher 

Silvia Mwansa Guidance Teacher 

Munali Girls Secondary Elaine Chapasuka Procurement Officer 

Elizabeth Mwansa Stores Officer 

Salome Ruwe Deputy Head Teacher 

Emili Mwaba Katongo Guidance 

Vera Chiluba Primary Beatrice Mbewe Procurement Officer 

Christabel Kunane Stores Officer 

Brian Kondowe Deputy Head Teacher 

Biemba Katenekwa Guidance Teacher 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 66

Lusaka Girls Secondary Mulenga Chama Procurement Officer  Florence

Derah Kapula Stores Officer 

Patrick Chokachani Deputy Head Teacher 

Spikkie Ngandu Guidance Teacher 

Matero Girls Secondary Hampongo Supt Procurement Officer 

Salome N. Katongo Stores Officer 

Brenda M. Mukaba Deputy Head Teacher 

Prodential B. Mukuka Guidance Teacher 

Chimwemwe Primary Alex Lombe Procurement Officer 

Martha Hanyolo Stores Officer 

Chifwepa Inkuzi Deputy Head Teacher 

Dright Sikwale Guidance Teacher 

Chelstone Secondary Musanide Njobvu Procurement Officer 

James Matandiko Stores Officer 

Mukosha Mirriam Maulu Deputy Head Teacher 

Daura Ellie Guidance Teacher 

Olympia Secondary Davies Silume Procurement Officer 

Moran Katonya Stores Officer 

Muchemwa Sinkala Deputy Head Teacher 

Nchimunya Makando Guidance Teacher 

Libala Primary Sylvia Kaweshi Siame Procurement Officer 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 67

Martha Kitakwa Deputy Head Teacher 

Mutinta Susan Miyanda Guidance Teacher 

Winnie Namuziya Stores Officer 

Kabulonga Primary Mwansa Kalala Procurement Officer 

Esther Muyuya Stores Officer 

Cholwe Emeldah Deputy Head Teacher  Muchinda

Naonge Pergy Ngambi Guidance Teacher 

George Central Primary Kangunda Chandera Procurement Officer 

Majorie Chaiwa Stores Officer 

Kunda Bridget Mzyece Deputy Head Teacher 

Bright Musonda Guidance Teacher 

Highland Secondary Nqumayo Fulatela Procurement Officer 

Moses Sakala Stores Officer 

Elias Zulu Deputy Head Teacher 

Stanly Sakaimba Guidance Teacher 

Kafue District Health Thelma Shinjeka Acting Planner  Office Musonda

Rebecca Makufele District Information  Officer

Daniel Chimeko Purchasing & Supplies  Officer

Trudy Mwanza Accounts Assistant 

Bertha Sivile Revenue Collector 

Asenath Makambwe Assistant Human Resource  Management Officer

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 68

Dereck Muyambango Assistant Human Resource  Management Officer

Sylvester Banda Acting Stores Officer 

Nathan Chisongo Assistant Accountant 

Innocent Kumisha Accounts Assistant 

Richard Zulu Revenue Collector 

Christopher Chisenga Revenue Collector 

Leevans Seba Human Resource Officer 

Marsha Mapanza Registry Clerk 

Malumbo Polela Acting Procurement  Assistant

Donovan Nyimba Purchasing & Supplies  Officer

Enock Luzendu Acting Stores Officer 

Jane Ngoma Acting Stores Officer 

Waza C. Banda Assistant Accountant 

Christine Musiwa Procurement Officer  Tembo

Kafue District Education Evans Ngalande District Planning Officer  Office Oliver Sibande Kamona Acting Planner 

Albert Mwale Human Resource 

George Nonde Stores Officer 

Frank Muzuni Procurement Officer 

Fungai Mondiwa Assistant Accountant 

Lucy Munkonze Accounts Assistant 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 69

Mwange Godfrey Assistant Statistical Officer 

Clementina Mwewa Guidance and Counselling  Musonda

Naboye Secondary Chrispin Chewe Stores Officer  School Stephen Mulwanda Procurement Officer 

Zilase Catherine Phiri Accounts 

Shikoswe Secondary Zindoga Pongwe Stores Officer 

Chanda Chupa Purchasing & Supplies  Officer

Leonard Njovu Accounts Assistant 

Chipapa Secondary Roson Bwalya Stores Officer  School Sikuka Mulowa Procurement Officer 

Nonno Musumba Accounts Officer 

Nakatete Secondary Albert Soko Stores Officer 

Mirriam Mwamba Procurement Officer 

Josephat Zimba Accounts 

Kafue Day Secondary Esther Chikontwe Stores 

Bridget Kashunda Procurement 

Melina Ndhlovu Accounts 

Kafue Boys Secondary Robby Ng’andu Stores Officer 

Memory Sakala Procurement 

Funnest Mwetwa Accounts 

Mutendere School Margaret Chabala Stores 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 70

Emmanuel Machila Procurement Office 

Frank C. Musonda Accounts 

Likasa Boys Muimui Sepiso Stores 

Claire Soko Purchasing & Supplies  Office

Mwila Mutumbisha Accounts  Mwenda

Hetty Denen Wina Monde Purchasing & Supplies 

Mwangala Chungu Accounts 

Monica Moono Stores 

Chikupi Secondary Muganya Midnight Stores 

Kizito Hangombe Purchasing 

Nangongwe Secondary Joseph Mwitwa Procurement 

Amukusana Inambao Stores 

Total Number of Stakeholders Engaged 111 151

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 71

MUCHINGA PROVINCE Sex

Organization Name Position Male Female

Muchinga Provincial Health Alex Chilufya Kangwa Stores Officer  and Education Office Dr. Charles Chungu Public Health  Specialist

Terrel Kalumbi Lavushimanda  District Health Director

Paul Muma Kanchibiya  District Health Director

Dr. Arthur Mataka Chinsali District  Health Director

Dr. Antonio Kamanzi Chinsali General  Hospital

Christopher Siame Chinsali District  Hospital - MOIC

Dr. Jean Kalengayi Ilondola Mission  Hospital Medical Superintendent

Dr. Philip Munkonge Mafinga District  Health Director

Dr. Kanku Mutombo Medical Doctor 

Dr. Jimmy Asosa Ngoy Medical Officer In-  Charge

Sophy Mwiinde Hospital  Administrator

Sr. Elizabeth Mutamba Hospital  Administrator

Dr. Carollyne Mwale Medical  Superintendent – Michael Chilufya Sata Hospital

Nsamya Chibwa Hospital  Administrator

Bowas Lukama Hospital  Administrator

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 72

Victor Kamanga Planner 

Massy Zulu Provincial Stores  Officer

Fabian Habeenzu Senior Human  Resource Management Officer

Benson Kapaso Principal  Accountant

Kenneth Mumba Assistant  Accountant

Silvia Kasonde Accounts  Assistant

Dickson Kaonga Assistant  Accountant

Kenneth Mumba Assistant  Accountant

Edward Chali Mumbi Accountant 

Alick Munyenyembe Procurement 

Amos Zulu Stores Officer 

Anthony Chomba Statistical Officer 

Asndedy Mathias Zulu Stores Officer 

Blackson Kunda Stores officer 

Chakupa Tembo Stores Officer 

Chansongo Solomon Stores Officer 

Cheswa Sampa Principal Stores  Officer

Chrispine Sichone Stores Officer 

Christine Mulenga Stores Officer 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 73

Christopher Juma Purchasing and  Supplies Assistant

Christopher Mumbi Procurement 

Cleopas Zulu Stores Officer 

Cosmas Mwanza Stores Officer 

Dailes Banda Stores Officer 

Davies Banda Stores Officer 

Dennis Nkwanga Procurement  Officer

Denso Mukupa Procurement 

Didra Ng’ambi Stores Officer 

Emmanuel Chali Procurement  Kalenga Officer

Emmanuel. B. Mulenga Stores Officer 

Florence Musebo Purchasing and  Supplies Assistant

Frank Kkhocho Stores Officer 

Geoffrey Mulambia Stores Officer 

Gibson Kafwimbi Purchasing and  Supplies Assistant

Gift Sakala Stores Officer 

Goodson Siwale Procurement 

Hanzily Zimba Stores Officer 

Helen M’soba Kaluba Human Resource  Management Officer

Humphrey Nkonde A/Procurement 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 74

Isaac Simukoko Procurement 

Ivy Kafunda Stores Officer 

Jackson Banda Procurement  Officer

Jackson Besa Stores Officer 

John Mwansa Procurement 

Joy Singogo Stores Officer 

Juliet Bwalya Purchasing and  Supplies Assistant

Kalumwenzo Sichinga Stores Officer 

Katuna Sichilima Stores Officer 

Kenneth Jackson Mundi Stores Officer 

Kondwani Kaonga Purchasing and  Supplies Assistant

Lawrence Lukonde Stores Officer 

Lillian Nakamba Stores Officer 

Liswaniso Masheka Stores Officer 

Loft Siame Stores Officer 

Loretta Mpende Purchasing and  Supplies Assistant

Loyce Shawa Stores Officer 

Lucy Kashiba Purchasing and  Supplies Assistant

Lydia Nakazwe Mwila Stores Officer 

Martin Zulu Stores Officer 

Memory Zimba Stores Officer 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 75

Mercy Nawa Stores Officer 

Modesta Kayumba Stores Officer 

Mutale Simutowe Stores Officer 

Mwenya Chisanga Gender Officer  Kabwe

Nachilima Clara Stores Officer 

Nsangu Banda Purchasing and  Supplies Officer

Ocrine Namukoko Purchasing and  Supplies Officer

Peggy Mumba Purchasing and  Supplies Officer

Precious Mwengwe Purchasing and  (Sisters of the Child Supplies Assistant Jesus)

Pritchard Mwenge Stores Officer 

Regan Chitenta Procurement 

Roid Palu Stores Officer 

Sangulukani Kaonga Stores Officer 

Sr. Susan Phiri Stores Officer  (Kennedy Kampamba)

Sr. Theresa Mwewa Procurement  Mapulanga Officer

Susan Nambaya Stores Officer 

Vainess Sakala A/Stores Officer 

Veria Nyendwa Purchasing and  Supplies Assistant

Muchinga Provincial Bornface Kabwe Regional  Education Office Accountant

Hastings Kayira Senior Education  Standards Officer

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 76

Helen M’soba Kaluba Human Resource  Management Officer

Nathan Kombe Accounts  Assistant

Yonah Sakala Monitoring and  Evaluation

Newton Makoselo Senior Education  Standards Officer – Social Studies

Sunday Kabinga Senior Education  Standards Officer – Business Studies

Stanley Simukoko Primary Resource  Centre Coordinator Secondary

Mwenya Kabwe Gender 

Musa Chipeta Assistant  Accountant

Oliver Mundanya Procurement  Officer

Thomas Mayaka Senior Education  Standards Officer – Special Education

Chinsali General Hospital Christian Chilufya Assistant  Accountant

Dr. Rodrigue Kamunga Medical  Superintendent

Mafinga District Education Alfred Lozan Accounts  and Health Offices Assistant

Nicholas Chipasha District Planning  Officer

Frank Chanda Assistant Human  Resource Management Officer

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 77

Elliud Nyirenda 

Aongola Akatumwa Assistant  Accountant

Mastano Mugala Accounts  Assistant

Timothy Mbewe Planner 

Nakonde Health and Michael Banda Accounts  Education Offices Assistant

Mukile Njovu Planner 

Berven D. Zulu Assistant Human  Resource Management Officer

Prisca T. Banda Acting Accounts  Assistant

Monica Mubiana Assistant  Accountant

Christabel Malama Human Resource  Management Officer

Kachibiya District Health and Martha Kaluba Human Resource  Education offices Management Officer

Nicodemus Kalasani Planner 

Oliver Phiri Assistant Account 

Paxina Mwansa Accounts  Assistant

Isoka District Health and Mubanga Mulenga Human Resource  Education Management Office

Henry Milimo Assistant  Accountant

Daina Chilongo Cashier 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 78

Mpika District Health and Paul Phiri Assistant  Education Accountant

Joe Chinkonti Accounts  Assistant

Paulina Likomeno Human Resource  Management Officer

Humphrey Kambatika Assistant Human  Resource Management Officer

Mponda Magil Tutor 

Sr. Mercy Zimba Accountant 

Lavushimanda Michael Mwambe Human Resource  Management Officer

Bernard Kambole Accounts  Mwaba Assistant

Kalwala Day Secondary Tambo Ronard Mwansa School Planning  Officer

Gibson Mweemba Head Teacher 

Gondwe Musa Paul Deputy Head  Teacher

Kamanga Kondwani Accounts  Assistant

Kapwepwe Day Teddy Musukwa Head Teacher 

Chimbele Day Walawala Augustine Head Teacher 

Muyombe Primary Agnes Musonda Head Teacher 

Tael Chilembo Deputy Head  Teacher

Muyombe Day Secondary Pharaoh Mphande Head Teacher 

Muyombe Boarding Joseph Mwenya School Planning  Secondary Officer

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 79

Nyondo Lenje Accounts  Assistant

Kwangu Lackson Head Teacher 

Peter Siwale Accounting  Officer

Thendele Secondary Chiyasi Chiyabi Accounts  Assistant

Nonde Nonde Nicholas School Planning  Officer

Forward Chapatuka Head Teacher 

Thendele Primary Benjamin Singoma Head Teacher 

Mwandia Deputy Head  Teacher

Chanama Secondary Chishimba Pezulu Accounts  Assistant

Misheck Sichinga Head Teacher 

Kaseya Day Secondary Boniface Mkandawire Head Teacher 

Munwe Day Felix Mwansa Head Teacher 

Kabale Day Choolwe Mwiinga Accountant 

Lungu Gideon Boyd Head Teacher 

Mwenzo Girls Secondary Fulawulu L. Lwiza Head Teacher 

Florence M. Mwaba Accounts  Assistant

Wimba Primary Julien Mugala Head Teacher 

Lubwa Day Secondary Godwin Kambobe Accounts  Assistant

Frank Kaonga Head Teacher 

Mpika Boys Secondary Kennedy Kanchepa Accounts  Assistant

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 80

David Malala Principal Tutor 

Chama Boarding Secondary Kawaile Kaubi Accounts  Assistant

Musanya Primary Muleya Choongo Head Teacher 

Kabale Day Secondary Gideon Boyd Lungu Headteacher 

Isoka Boys Secondary Luo Musonda Accounts  Assistant

Kafilamusungu School Stabbins Mwelwa Head Teacher 

Mulekatembo Day Moses Mutale School Planning  Officer

Godfrey Ngondo Head Teacher 

Charity Nachilima Accounts  Assistant

Mwenimpangala Day Milimo Nawa Accounts  Secondary Assistant

Sichinga Nthachimba Head Teacher 

Mulakupikwa Day Francis Mazimba Head Teacher 

Lwitikila Girls Secondary Mirriam Phiri Accounts  Assistant

Vitondo Primary Worried Sichamba Head Teacher 

Chinsali Day Secondary Mathews Mumba Accounts  Assistant

Grace Walubita Deputy Head  Teacher

Chinsali Primary Elias Chanda Head Teacher 

Lukhanda Mdoka Deputy Head  Teacher

Chinsali Special Unit Faustine K. Musonda Accounting  Officer

Mirriam Mvula Stores 

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 81

Chinyama Ng’andu Head Teacher 

Modecai Mfula Deputy Head  Teacher

Chinsali Girls Secondary Isaac Sichilima Accounts  Assistant

Grace Kapeso Deputy Head  Teacher

Moses Ndabandaba Head of  Department – Social Studies

Mwaba Primary Jonathan Phiri Head Teacher 

Kampemba Primary Rayton Ngoma Head Teacher 

Mundu Primary Brian Kalema Head Teacher 

Kabungo Primary Pule Chomba Head Teacher 

Kapembe Primary Island Kaira Head Teacher 

Samu Day Secondary Adam Simengwa Accounts  Assistant

Alfred Kayanda Head Teacher 

Sanga Day Gerald Sikazwe Head Teacher 

Mishishi Day Secondary Margaret Nkhuwa Accounts  Assistant

Jevis Katundula Deputy Head  Teacher

Kenneth Kaunda Albert M. Nswima Accounts  Assistant

Total Number of Stakeholders Engaged 144 57

USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 82