USAID/ZAMBIA QUARTERLY PROGRESS REPORT 2020 April 1, 2020 – June 30, 2020 USAID AGIS: ACCOUNTABLE GOVERNANCE FOR IMPROVED SERVICE DELIVERY July 30, 2020 Task Order: A-611-C-17-00005 Ms. Maureen Simuyandi, Chief of Party Submitted by: Crown Agents USA YEAR 3 QUARTER 3: QUARTERLY PROGRESS REPORT Contract No: AID-611-C-17-00005 Recommended Citation: Quarterly Progress Report – Year 3 Quarter 3 Report: April 1, 2020 – June 30, 2020 Submitted to: Edward DeMarco, COR U.S. Agency for International Development-Zambia Submitted by: Crown Agents USA 1 1129 20th Street NW l Suite 500 Washington, D.C. 20036 l T: (202) 822-8052 Publication Date: July 30, 2020 This report is made possible by the support of the American People through the United States Agency for International Development (USAID) and U.S. President’s Emergency Plan for AIDS Relief (PEPFAR). The contents of this Quarterly Report are the sole responsibility of Crown Agents USA Inc. for the AGIS project and do not necessarily reflect the views of USAID, PEPFAR, or the United States Government. USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 1 CONTENTS ACRONYMS ................................................................................................................................................... 3 1. PROJECT OVERVIEW ................................................................................................................................. 5 1.1 Introduction and Project Description ..................................................................................................... 6 1.1.1 Introduction ........................................................................................................................................ 6 1.1.2 Project Description .............................................................................................................................. 6 1.2 Sustainability .......................................................................................................................................... 8 2. ACTIVITY IMPLEMENTATION PROGRESS ................................................................................................... 8 2.1 Activity Implementation Status .............................................................................................................. 8 2.1.1 Task 3: Implementation of the Transformation Action Plans ............................................................. 9 2.1.2 Task 4: Implementation of DCDPs ..................................................................................................... 10 2.1.3 Consultative Meetings with PFM Stakeholders ................................... Error! Bookmark not defined. 3. INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES ....................................... 18 3.1 Monitoring, Evaluation, and Learning .................................................................................................. 18 3.2 Integration of Gender and Equity Issues .............................................................................................. 19 3.3 Communications and Outreach ............................................................................................................ 20 4. MANAGEMENT AND ADMINISTRATIVE ISSUES ....................................................................................... 21 5. KEY LESSONS LEARNED ............................................................................................................................ 22 6. CHALLENGES AND RECOMMENDATIONS ................................................................................................ 23 7. PLANNED ACTIVITIES FOR NEXT QUARTER .............................................................................................. 24 8. HOW USAID/AGIS ADDRESSED COR COMMENTS FROM THE LAST REPORT ........................................... 25 9. FINANCIAL MANAGEMENT ...................................................................................................................... 26 ANNEXES Annex I: Financial Management ................................................................................................................. 27 Annex II: Work Plan Activity Summary Table .............................................................................................. 28 Annex III: Progress Summary Report .......................................................................................................... 32 Annex IV: Communications Products .......................................................................................................... 38 Annex V: Summary of Stakeholders Met at Central Level .......................................................................... 52 Annex VI: Summary of Stakeholders Met at Sub-National Level ................................................................ 56 USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 2 ACRONYMS ACC Anti-Corruption Commission ACOR Alternate Contracting Officer’s Representative AGIS USAID/Accountable Governance for Improved Service Delivery CA USA Crown Agents USA CDCS USAID Zambia/Country Development Cooperation Strategy CIA Controller of Internal Audit COP Chief of Party COR Contracting Officer’s Representative DCDP District Capacity Development Plan DEBS District Education Board Secretary DHO District Health Office DR Development Results DRG USAID Zambia/ Democracy, Human Rights, and Governance GESI Gender Equity and Social Inclusion GFP Gender Focal Person GIS Gender Integration Strategy GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit GRZ Government of the Republic of Zambia GTI Government Transparency Institute IFMIS Integrated Financial Management Information System KII Key Informant Interviews M&E Monitoring and Evaluation MEL Monitoring, Evaluation, and Learning MoF Ministry of Finance MoGE Ministry of General Education MoH Ministry of Health MoU Memorandum of Understanding NAV Navision NIPA National Institute of Public Administration USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 3 OAccG Office of the Accountant General OAG Office of the Auditor General OBB Output Based Budgeting PEPFAR President’s Emergency Plan for AIDS Relief PEO Provincial Education Officer PFM Public Financial Management PHO Provincial Health Office PIRS Performance Indicator Reference Sheet PS Permanent Secretary Q3 Quarter 3 Q4 Quarter 4 RCCE Risk Communication and Community Engagement RTI Research Triangle Institute SRS Strategic Review Session STTA Short-Term Technical Assistance/Assistant TA Technical Assistance TAP Transformation Action Plan TWG Technical Working Group UNZA University of Zambia USAID United States Agency for International Development USG United States Government ZICA Zambia Institute of Chartered Accountants ZIPS Zambia Institute of Purchasing and Supply USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 4 1. PROJECT OVERVIEW Project Name USAID: Accountable Governance for Improved Service Delivery Activity Start and End Date October 2017 – September 2022 Total Projected Funds $7,311,205 Contract Number AID-611-C-17-00005 Reporting Period April 1, 2020 – June 30, 2020 Financial Report as of June 30, 2020 Current Obligated Funds $4,988,911 Expenditures as of FY20 Q2 $3,825,868 April-20 $77,811 May-20 $94,260 June-20 $130,815 Cumulative Expenditures as of FY20 $4,128,753 Q3 Pipeline (Balance) $860,158 As percentage of Obligated Funds 83% Accruals July 2020 $161,235 USAID/AGIS Y3 Quarter 3 Report (April 1 – June 30, 2020) 5 1.1 Introduction and Project Description 1.1.1 Introduction This Quarterly Progress Report highlights the third quarter of Year 3 of the USAID/Accountable Governance for Improved Service-Delivery (USAID/AGIS) project. It covers the period from April 1, 2020 to June 30, 2020. The report provides a snapshot of the progress made implementing Tasks 3 and 4, including activities1 at both the central government and subnational levels. Specifically, it details highlights of the status of implementation as well as key challenges and corrective measures taken to resolve them and provides a status update on Monitoring and Evaluation (M&E) activities. It documents key lessons learned from mobilizing and engaging with a cross section of stakeholders, including counterpart ministries and other Government of the Republic of Zambia (GRZ) players, complementary USAID projects, and relevant Public Financial Management (PFM) and service-delivery projects funded by other partners in the target ministries and private sector. This report summarizes the activities planned for the third quarter of Year 3 and incorporates improvements in response to comments on the last report. Lastly, it provides a summary of the project’s burn rate, both actual and projected, the funds authorized for expenditure and actual expenditure in the first and second quarter, and the pipeline-projected expenditures in the third and fourth quarter of 2020. The financial report is based on staff utilization, Short-Term Technical Assistance (STTA), recruitment plans, procurement needs, and implementation of project activities. 1.1.2 Project Description The overall objective of USAID/AGIS activities is to increase transparency and accountability of the GRZ’s delivery of public health and education services through a focal lens that is based on PFM priorities that improve internal controls, internal audit, and procurement capacities. Specifically, the project has five key objectives: • Improve fiscal management and accountability