Got Ce? Our 2018 Education Catalog (P

2018 GEORGIA PHARMACY CONVENTION • JUNE 21-24 • NASHVILLE

February/March 2018

GOT CE? OUR 2018 EDUCATION CATALOG (P. 14)

POWER UP ADVOCATE FOR YOUR PROFESSION STAND UP FOR YOUR PATIENTS C

CMY

K contents

14 EDUCATION 2018 It’s a license-renewal year, and GPhA has a long list of seminars, courses, classes, and even printable CE material to help you meet your requirements — and improve your practice.

A FEW TWEAKS You might notice some changes with this issue. We’ve added a lighthearted back page called, obviously, “The Back Page.” We’ve also introduced “Shout Outs” (page 6) where we’ll recognize some noteworthy members. And there are a handful of other nips and tucks — we hope you enjoy!

8 22 4 shout outs contact us New GPhA members, plus Who does what at GPhA — who’s made it into the 100% and how to reach us Club and President’s Circle 3 23 prescript 10 postscript It’s time pharmacy school Front and center CEO Bob Coleman on why every update GPhA President Liza Chapman 24 pharmacist in the state needs to What’s happening at Georgia’s on how sharing your stories participate, fight back, and prepare. pharmacy schools with the right people is the 12 best way to spread our legal injection 4 message. quick hits When and how to handle your disputes with PBMs What’s happening in the 24 Georgia pharmacy world the back page 18 Co-pay twists, women and ADHD The lighter side of PharmPAC drugs, Georgia’s healthcare pharmacy and healthcare Investors in the future of taskforce, and more 7 news pharmacy in Georgia

SUBSCRIPTIONS Georgia Pharmacy is distributed as a regular membership service, paid for with membership Georgia Pharmacy magazine Chief Executive Officer Director of Communication dues. Non-members can subscribe for $50 per year domestic or $65 per year international. Single issues is the official publication of the Bob Coleman Andrew Kantor are $10 per issue domestic and $20 international. Georgia Pharmacy Association. [email protected] President and Chair of the Board Practicing Georgia pharmacists who are not Liza Chapman Art Director members of GPhA are not eligible for subscriptions. Unless otherwise noted, the entire Carole Erger-Fass contents of this publication is licensed President-Elect POSTAL under a Creative Commons Attribution- Tim Short Georgia Pharmacy (ISSN 1075-6965) is published NonCommercial-ShareAlike 4.0 International bi-monthly by GPhA, 6065 Barfield Road NE, Suite Immediate Past President ADVERTISING license. Direct any questions to the editor at 100 Sandy Springs, GA, 30328. Periodicals postage Lance Boles All advertising inquiries should be directed to [email protected]. Denis Mucha at [email protected] or paid at Atlanta, GA and at additional mailing offices. (404) 419-8120. Media kit and rates available POSTMASTER: Send address changes to Georgia upon request. Pharmacy magazine, 6065 Barfield Road NE, Suite 100 Sandy Springs, GA 30328.

February/March 2018 Georgia Pharmacy 1 MARK YOUR CALENDARS June 21-24, 2018 2018 GEORGIA PHARMACY CONVENTION Nashville

Join hundreds of pharmacists, technicians, students, and other The Georgia Pharmacy Convention professionals for three days in is in the Omni Nashville hotel — glorious Nashville! a hop, skip, or jump from all the city has to offer. It’s the perfect mix of networking, education, and the country’s most vibrant music and Check out entertainment scene. GPhAconvention.com for more details! From Music Row and the Grand Ole Opry, to the Country Music Hall of Fame, to the acclaimed Nashville Zoo and historic mansions and plantations, Nashville is an

amazing city to visit (at night and in between 2018 sessions, of course). PRESCRIPT

From the CEO It’s time

After nine months, maybe it’s It’s time every practicing pharmacist in the time to stop calling me the new state, regardless of his or her practice setting, guy. It’s been a steep learn- becomes a member of GPhA. It’s really true ing curve and one that I’m that numbers count. The more members we sure will continue for many have, the louder our voice with our elected months, if not years to come. officials and regulators. (I’ve always been taught to It’s time to participate. You are either the never stop learning.) hunter or the hunted. The good news is you get BOB COLEMAN From time to time, I’ve been to choose which one you are. Call, write, text, or asked if I thought coming into e-mail your state and federal legislators. When the position without a background in pharmacy GPhA asks you for examples to use when we was a positive or negative. My answer is that it’s speak to your representatives, take the time been both, but generally I feel it’s been positive. to provide the information to us. It makes a Just keeping up with the acronyms is a chal- difference. lenge, much less understanding the politics of It’s time to fight back. Yes, I know it feels like a situation. On the other hand, I approach the David versus Goliath, but remember who won! industry with a clean slate and no preconceived When dealing with PBMs in particular, follow biases — much like the patients you serve every the steps to appeal unfair reimbursements and day. In fact, nine months ago, I was that patient, fees. With our victories in 2015 and 2017, after with no knowledge of terms like “clawbacks,” following the proper procedures, you can now “DIR fees,” or “reimbursement rates.” My inter- appeal to the Georgia Insurance Commission action with my pharmacist was simply 1) drop for help on issues including audits, reimburse- off the prescription, 2) pay whatever they said ments, copay clawbacks, and retaliation. And, I owed, and 3) hope that whatever it was I was don’t forget to call GPhA as well. We’re here to taking made me feel better. help you, and you might be surprised at the What I’ve learned about how that process number of inquiries we’ve been able to get works was shocking. As an MBA, I can’t imag- reversed in our member’s favor. ine investing in a business where your cost of It’s time to prepare. We continue to hear that goods changes rapidly, and where someone the traditional pharmacy model must change outside of your business decides what you to survive; dispensing is no longer enough. are going to be paid … and six months later MTM, DSME, smoking cessation, and weight someone else might decide to take back a good control — along with what I’m sure to be a portion of what they paid you. (Heck, according myriad of future services — are being touted as to Representative Buddy Carter it might be five possible solutions. The jury may be out on that, years later.) but if those services, combined with dispens- So, with little control on your part as a busi- ing, result in profitable business models, you ness owner, you might be selling product at a should prepare now to offer them. profit or a loss depending on the day of the week, Rest assured we’re fighting for the profes-

Georgia Pharmacy and your banner year could turn into a loss sion and your placeASSOCIATION in it. Thank you for your overnight. Sound familiar? Well, in my opinion it continued support. It’s appreciated more than BLACK & WHITE OPEN

shouldn’t. It’s not right and it’s not fair. we can express.GLOSS/GRADIENT FLAT COLOR So, what do we do about it? Fortunately there 1 are several things that we can and should be Bob Coleman is chief executive officer of the doing. Georgia Pharmacy Association.

February/March 2018 Georgia Pharmacy 3 QUICK HITS

MEDICAID EXPANSION SAVING RURAL HOSPITALS

In states that expanded Medicaid under the ACA, fewer rural hospitals were forced to close — 84 percent less likely, in fact, according to a study published in Health Affairs from the University of Colorado. New twist coming “We found,” the authors concluded, “that the ACA’s Medicaid expansion was as- sociated with improved hospi- to co-pays tal financial performance and substantially lower likelihoods A change in the way insurers pay That assistance is between the of closure, especially in rural for drugs is gaining traction, and it patient and the drug maker, so pa- markets and counties with will likely cost your patients more tients still count their full co-pays large numbers of uninsured — while making the whole pay- against their deductibles. (It’s as if adults.” ment/insurance process even more a friendly relative helped pay for complicated. their meds.) If you have patients who are But that, says Drug Channels’s confused about deductibles and Adam Fein, is starting to change. NOT GOOD co-pays, wait’ll you get a load of Health plans are beginning to say, TO BE A KID “Co-pay accumulator” programs. “If the drugmaker gives you a cou- In a nutshell: pon, it doesn’t count against your The U.S. has the worst Many people have a separate deductible.” childhood mortality rate in prescription deductible as part of And that will be a shock for a lot the developed world, and a their health insurance., and pre- of patients, who suddenly have to new study finds that we’re scription co-pays come out of this bear a much larger share of their also improving the slowest. deductible. annual prescription costs because The culprits: premature birth When those co-pays are expen- these coupons effectively count and SIDS for the youngest; sive (e.g., if the medication is in the against them. car accidents and firearms for insurer’s highest price tier), drug As Fein explained, adding insult tweens and teens. makers often step in with “co-pay to injury, PBMs give these policies Of the 50 U.S. states and assistance” programs or simply names like “Out of Pocket Protec- D.C., Georgia ranks seventh coupons to help cover the out-of- tion program.” And, he says, “Every worst for child mortality. pocket cost. word in those names is wrong.”

4 Georgia Pharmacy February/March 2018 GPHA BOARD NOMINATIONS WHO’S ARE NOW OPEN SUING? GPhA is now accepting applications • At-large members elected by the for the 2018–2019 board of directors. GPhA membership (three-year For complete information on the terms). roles and responsibilities of GPhA board members, as well as details on The deadline for applications is the application process please visit 11:59 p.m. EST on March 15, 2018. GPhA.org/2018board. There you will As the bylaws require, an online also find a link to the actual applica- election will commence on May 20, 2018 tion form. and will close at midnight following We encourage applications from all the first general session of the 2018 pharmacy practice settings. If you have Georgia Pharmacy Convention, which questions before you apply, feel free is June 22, 2018. to contact Governance Manager Ruth GPhA will announce election results Ann McGehee at [email protected]. on June 23, 2018, at the convention’s Applications are being accepted for second general session. New directors the following seats: will be installed at the 2018 General Membership Meeting on June 23, 2018. • Representing the Academy of Since the beginning Employee Pharmacists (three-year Thank you for your interest in a GPhA of the year, look term); leadership position. who’s filed lawsuits against opioid manufacturers for their marketing and PEOPLE REMAIN DEAF TO sales practices. Q-TIPS WARNING

Cotton swabs — what you, me, such as a Q-Tip, pencil, hairpin, and everyone else calls “Q-Tips” — toothpicks, or a duck*. And half 3 are still a major cause of eardrum the time, says a study in JAMA Indian tribes — perforations. In fact, two-thirds Otolaryngology Head & Neck the Rosebud Sioux, of cases are caused by people Surgery, the offending item Flandreau Santee sticking something in their ears, was a cotton swab.

* Just making sure you were paying attention Sioux, and Sisseton Wahpeton Oyate + Randolph County, Focus, ladies, focus N.C. Young women are using ADHD creased sharply in all age groups Rockford, Ill. drugs at more than five times the during that period, but most (home of the rate they were just a few years ago. steeply among young adult wom- Rockford Peaches!) Government researchers en: by 700 percent among women tracked prescriptions for drugs aged 25 to 29, and by 560 percent Augusta, Ga. to treat ADHD, like Adderall and among women aged 30 to 34. Vyvanse, among women aged 15 to Of note, “the largest increases 44 between 2003 and 2015. [were] in Southern and Western New York City ADHD prescription rates in- states.”

February/March 2018 Georgia Pharmacy 5 QUICK When flu beats nukes The CDC had planned a month- that topic for now, and offered one HITS ly Public Health Grand Rounds on flu treatment and prevention session on “Public Health Response instead. to a Nuclear Detonation.” But (not Grand Rounds sessions are surprisingly), the session got a lot monthly presentations targeted at SAVE THE of attention — perhaps a little too pharmacists, physicians, and other DATES: REGION much. The agency decided the nix healthcare professionals. MEETINGS ARE COMING

GPhA’s twice-annual regional updates are the time pharma- CVS AND SHILOH HIGH CREATE cists, technicians, and students across Georgia sit down with MOCK PHARMACY LAB friends and colleagues in their part of the state to catch up on the latest in the world of This is pretty cool: Shiloh High Wellness Health and Educa- Georgia pharmacy. is working with CVS and open- tion Academy to get on-the-job Briefings include CE credit, ing a new lab — a replica of a instruction in taking, processing guest speakers, and dinner. They’re pharmacy. and filling prescription orders. In some of the best networking The lab, which is a replica of a addition, the program focuses on opportunities you’ll get all year. typical CVS Pharmacy, will allow handling narcotics properly and students enrolled in Shiloh’s keeping inventory on medication. Spring Meeting Schedule Tues, April 17 - Regions 2 & 10 Wed, April 18 - Regions 6 & 9 Thurs, April 19 - Regions 3 & 7 Weds., May 2 - Region 5 Georgia task force looking for Thurs, May 3 - Regions 4 & 12 Tues, April 24 - Regions 8 & 11 healthcare solutions recommends Region 1: TBD Find out more —including creating two “centers” to look for your region — at GPhA.org/ briefings. healthcare solutions

MORE OPIOID The Georgia GOP leadership has groups that will discuss and create said that Medicaid expansion is not solutions to healthcare issues: DEATHS, on the table this year; Lieutenant MORE ORGAN Governor Casey Cagle calling it “big • a Health Coordination and DONATIONS government.” Instead, he said, the Innovation Council (“to iden- state will implement at least some tify and unite behind policy For the fifth straight year, organ of the suggestions of the Georgia priorities”) donations in the U.S. increased, Health Care Reform Task Force. • a Health System Innovation according to the United Network The task force — comprised of Center (“to develop the technical for Organ Sharing. Donations in state lawmakers — met five times expertise of the state’s academic, 2017 were about three percent in 2017 with local residents across health policy, data, and work- higher than in 2016 — and a 27 Georgia. Its goal was to devise solu- force resources”) percent jump from 2007. tions that are provided by private Most notably, 13 percent of corporations, rather than with State Senator Dean Burke said donors died from drug overdos- government help. legislation is being written to create es, which is up 144 percent in Its proposal, to which Cagle these two centers, which would be just five years. had alluded, is to create two other funded by the state.

6 Georgia Pharmacy February/March 2018 www.ﬁnancialplanningRX.com

for retiring on your own terms.

Visit our website to learn more: CHARITY OR www.financialplanningRX.com KICKBACK? Planning for your future There are charities that help patients doesn’t have to be complicated. pay for medication they might We help build strategic, common-sense financial otherwise not be able to afford; they plans for pharmacists and pharmacy owners. Call Mike Tarrant at 770-353-6414 to schedule get a huge amount of money from your Reerement Readiness assessment. pharmaceutical companies. Drug makers are not allowed to provide co-pay assistance to Medicare patients. But these charities are. Integrated Financial Group | 200 Ashford Center North, Suite 400 | Atlanta, GA 30338 Securiies offered through LPL Financial, member FINRA/SIPC. Advisory Services The issue: Are the charities just a offered through IFG Advisory, LLC, a registered investment advisor. Integrated Financial Group and IFG Advisory, LLC, are separate ennnes from LPL Financial. way for drug makers to avoid the law and steer Medicare patients to their products? (And get a tax deduction at the same time?) To try to prevent that, the Department of Health and Human Services has some rules about how much the charities are allowed to communicate with their donors — the drug makers. But now at least one of those Representing pharmacists charities is suing the government, and pharmacies before the saying that the rule violates its First Georgia Pharmacy Board, Amendment right to communicate GDNA and DEA. with those pharmaceutical companies. But critics say that it’s not about AREAS OF PRACTICE communication — it’s about how much Professional Licensing those charities help the pharmaceutical Medicare and Medicaid companies. Fraud and Reimbursement Certainly the charities help patients, but it’s not a bad deal for the companies Criminal Defense that provide the discounts — they keep Administrative Law a customer and get good press for their Healthcare Law efforts. And it’s worth it; a 2017 report Legal Advice for Licensed from Citi Research found that every Professionals $1 million the drug industry spends on coupons and other “donations” to help patients pay for expensive medication WWW.FRANCULLEN.COM they could reap up to $21 million in (404) 806-6771 • [email protected] benefits. Not a bad return.

February/March 2018 Georgia Pharmacy 7 SHOUT-OUTS

New Members

PHARMACISTS Marqueta Bell-Hall; Macon Charles Bennett; Fitzgerald Rick Bidwell; Knoxville, Tenn. David Book; Atlanta Kat Buescher; Valdosta Gilmore Constantino; Macon Christina Davenport; Morganton Sonali Dinani; Villa Rica Jerry Dixon; Fitzgerald Heike Doerr; Marietta Chidozie Ezenekwe; Columbia, S.Car. Jennifer Hayes; Columbus Jocelyn Hines; Perry Kristina Howe; Lithia Springs Sandra Jones; Hahira Charles Kim; Roswell Sarah Kraham; Simpsonville, TECHNICIANS Linda Joyce; Macon S.Car. Tiffany Attaway; Macon Nancy Kennedy; Kingston Ying Lin; Cayce, S.Car. Uniqua Barron; Macon Beverly Kimsey; Turtletown, Hua Ling; Duluth Virginia Bias; Lilburn Tenn. Kenneth Lord; Evans Julie Brazier; Preston Juliet Leverett; Reynolds Kevin Lunceford; Valdosta Mae Joe Britt; Thomaston Sheryl Marshall; Macon James McNally; Nashville, Tenn. Grace Brumback; Ellabell Julia Murphy; Thomaston Jennifer Middleton; Roswell Jennifer Carr; Tifton Ashley Plyer; Rhine Erik Novak; Sarasota, Fla. Helen Clark; Eastman Harold Riley; Butley James Paciotti; Savannah Michelle Crowder; Macon Hayden Sample; Thomaston Laurie Parkerson; Macon Becki Cummings; Milan Heather Seagle; Blue Ridge Jessica Paulin; Ellenwood Julie Davis; Buena Vista Kristen Slaton; Thomaston Tri Phan; Poway, Calif. Britney Durham; Macon Shondaleah Slaughter; Macon Jonathan Riley; Athens Debbie Fallin; Thomaston Susanna Smit; Newnan Jodi Rogers; Blairsville Laine Frazier; Preston Kellie Sullivan; Macon Gina Roland; Lake Park Brandy Hannah; Cartersville Tammi Taylor; Buena Vista Robert Snipes; Preston Ashley Hennessy; Newnan Quinteria Walker; Macon Min Song; Mount Prospect, Ill. Kelsey Hill; Pembroke Angela Warnell; Pembroke Elizabeth Studstill; Abbeville Lindsey Holmes; Bonaire Sandra Warren; Abbeville Dayna Timmer; Greenville, S.Car. Sarah Hughes; Pembroke Kelli Westbrooks; Cartersville Nichelle Wilson; Tuscaloosa, Ala. Sharon Johnston; Thomaston Angelia Whiggum; Eastman

8 Georgia Pharmacy February/March 2018 The 100 The President’s Circle Percent Club GPhA members who recruit their fellow pharmacists, technicians, academics, and others to become part of the Georgia pharmacies where 100 association are eligible to be recognized as part of the percent of employees are GPhA President’s Circle. members. Silver Level Abbeville Discount Pharmacy, (brought in one to four Justin Hildreth, Cumming Abbeville new members) William Huang, Smyrna Owner: Clements Carter Katie Bastug, Augusta Joe Ed Holt, Valdosta Batts Drug Company, Hawkinsville Claude Bates, Monroe John Price, Fitzgerald Owners: Ben and Denise Cravey Nikki Bryant, Preston Jonathan Sinyard, Cordele Brasstown Professional Blake Daniel, McDonough William Tatum, Pharmacy, Blairsville Sharon Deason, Newnan Cartersville Owners: Donald Stiles, Hugh Rogers, Amy Galloway

David’s Drug & Surgical Shop, Griffin Owner: David Clements

Dawson Pharmacy, Dawson Owner: Charles Scott, Sr.

Dogwood Pharmacy, Tifton Owner: Laura Tyson Your Complete Pharmacy Eastman Drugs, Eastman Owner: Kenneth Rogers Planning | Design | Installation

Express Rx Pharmacy, Macon Solution Owners: Erica Pounds, Bridget Hogan FULL LINE OF PHARMACY AND RETAIL STORE FIXTURES AVAILABLE Hospital Discount Drugs, Griffin Owner: Blake Daniel QUICK DELIVERY FROM OUR NC WAREHOUSE

Newnan Plaza Pharmacy, Newnan Our talented design team with over 100 years of experience is Owner: Roy Charles Brownlow ready to help you with your design and installation needs!

Rhine Drug Company, Rhine Larry Beavers, Pharmacy Planning Specialist Owner: Andy Carter Clements Jr. Office: (704) 5255300 | Cell: (803) 4122818 Scott’s Healthmart Pharmacy, [email protected] Macon Owner: Wade Scott displayoptions.com 9517 Monroe Road, Suite A Your Corner Drugstore, Macon Charlotte, NC 28270 Owner: Matt Frazier

February/March 2018 Georgia Pharmacy 9 We’re Leveling the We’rePlayingWe’re Leveling Leveling Field the theSo You PlayingWe’reCanPlaying Grow Leveling Field Field Your So So the You You Business CanPlayingCan Grow Grow Field Your Your So Business BusinessYou

Health Mart is proud to be a member of the McKesson family, sharing in the collective industry Health Martknowledge is proud and to experience be a member residing of the within McKesson all of family,the McKesson sharing corporate in the collective affiliates. industry Since 1833, knowledgeMcKesson and experience has been residingcommitted within to the all success of the McKesson of independent corporate pharmacies affiliates. through Since the 1833, delivery McKessonof innovative has been committedprograms and to the reliable success distribution of independent services. pharmacies Learn more through at www.mckesson.com. the delivery of innovativeHealth Mart programs is proud andto be reliable a member distribution of the McKesson services. family, Learn sharing more at in www.mckesson.com. the collective industry knowledge© 2015 and Health experience Mart. All residing rights reserved.within all HM-09344-04-15 of the McKesson corporate affiliates. Since 1833, © 2015McKesson Health has Mart. been All committed rights reserved. to the success HM-09344-04-15 of independent pharmacies through the delivery of innovative programsHealth and reliable Mart is distribution proud to be services. a member Learn of more the McKessonat www.mckesson.com. family, sharing in the collective industry knowledge and experience residing within all of the McKesson corporate affiliates. Since 1833, © 2015 Health Mart.McKesson All rights reserved. has been HM-09344-04-15 committed to the success of independent pharmacies through the delivery of innovative programs and reliable distribution services. Learn more at www.mckesson.com.

© 2015 Health Mart. All rights reserved. HM-09344-04-15 We’re Leveling the SHOUT-OUTS We’rePlayingWe’re Leveling Leveling Field the theSo You PlayingWe’reCanPlaying Grow Leveling Field Field Your So So the You You Business CanPlayingCan Grow Grow Field Your Your So Business BusinessYou

CanHealth GrowMart® is designed Your for Businesstoday’s HealthindependentHealth Mart Mart® is ®designed is pharmacy designed for for today’s owner. today’s independentOurindependent member pharmacies pharmacy pharmacy are locally owner. owner. owned and focused on great service, Health Mart® is designed for today’s Our memberbutOur they’remember pharmacies also pharmacies gaining are locally are a competitivelocally owned owned and focusededge and focused and on national great on great service, recognition service, in but independentthey’rewaysbut they’re also that gaining alsocommunity gaining a pharmacycompetitive a pharmaciescompetitive edge edgeandowner. never national and have national recognition before. recognition That’s in whatin happens ways thatwhenways community that thousands community pharmacies of independentlypharmacies never never have owned havebefore. before. pharmacies That’s That’s what what happenscome happens together, using Our member pharmacies are locally owned and focused on great service, Student pharmacists from UGA and PCOM hit the Gold Dome Tuesday as part of our first “Day at the Dome” of the year. Adorned in their white coats when whenthousands thousands of independently of independently owned owned pharmacies pharmacies come come together, together, using using butour they’re comprehensive also gaining a portfolio competitive of edgemarketing, and national clinical recognition and business in solutions (and their enthusiasm), they hit the halls and helped get our message to legislators. our comprehensiveour comprehensive portfolio portfolio of marketing, of marketing, clinical clinical and business and business solutions solutions waysto help that communitycare for the pharmacies health of neveryour patients.have before. That’s what happens to help care for the health of your patients. to helpwhen care thousands for the health of independently of your patients. owned pharmacies come together, using ourGAIN comprehensive ACCESS TOportfolio PREFERRED of marketing, NETWORKS clinical and business solutions School Updates GAINto GAINACCESShelp care ACCESS TOfor PREFERREDthe TO health PREFERRED of your NETWORKS patients. NETWORKS ® • Managed-care• Managed-care contracting contracting contracting and support and andsupport provided support provided by provided AccessHealth by AccessHealth by AccessHealth® ® As advocatesAs advocates for independent Asfor advocatesindependent for independent • Tools to help track and improve patient adherence and clinical outcomes UNIVERSITY OF GEORGIA PCOM • ToolsGAIN• Toolsto ACCESS help to track help TO and PREFERRED track improve and improvepatient NETWORKS adherence patient adherence and clinical and outcomes clinical outcomespharmacy,pharmacy, RxOwnership® RxOwnership®pharmacy, is fully RxOwnership®is fully is fully The Office of Institutional Diversity has award- As an outreach to the community, PCOM’s • Programs• Managed-care• Programs to implement to to contractingimplement implement medication medication and medication support synchronization synchronization provided synchronization by AccessHealth® dedicateddedicated to helping to helpingdedicated you youachieve achieveto helping you achieve As advocatesyour goals forat every independent step along ed two grants to the College of Pharmacy: Dr. Georgia campus hosted Gwinnett Medical • Tools to help track and improve patient adherence and clinical outcomes your goals at everyyour step goals along at every step along thepharmacy, way.the way. RxOwnership® is fully Vivia Hill-Silcott, Dr. Danielle Vitale, director of Center’s Medical Explorer Post on campus. The BRING• ProgramsBRING PATIENTS PATIENTS to implement TO YOUR TO YOUR STOREmedication STORE synchronization dedicated to helpingthe youway. achieve BRING PATIENTS TO YOUR STORE We partnerWe partner with with current current and and recruitment and career development; and Ashley Explorers, made up of high school juniors and • Local• Localmarketing marketing tools toolsand support and support with withmatching matching funds funds your goals at everyWe step partner along with current and • Local marketing tools and support with matching funds prospectiveprospective pharmacy pharmacy owners, owners, Townsend, administrative manager — in collabo- seniors, meet one evening a month during the • National brand with co-branding flexibility the way. prospective pharmacy owners, • NationalBRING PATIENTSbrand with TO co-branding YOUR STORE flexibility pharmacypharmacy associations, associations, buying buying ration with Veronica Pennington, coordinator of academic year to explore various healthcare • National brand with co-branding flexibility We partner with current and • Local• Physician marketing prescribing tools and data support and marketing with matching materials funds groupsgroups and andpharmacy pharmacypharmacy schools schools associations, to to buying • Physician prescribing data and marketing materials prospective pharmacy owners, diversity initiatives at the UGA College of Veter- careers. • Social, Physician mobile prescribing and digital datamarketing and marketing tools materials help helpindependent independent groupspharmacy pharmacy and thrive. pharmacy thrive. schools to • Social,• National mobile brand and digitalwith co-branding marketing flexibility tools pharmacyLet us guideassociations, you to your buying pharmacy inary Medicine — have received approval for a This year, the pharmacy, osteopathic medi- • Customizable signage and décor with retail design services Let us guide you tohelp your independent pharmacy pharmacy thrive. • Customizable• Physician• Social, prescribingmobile signage and and data digitaldécor and with marketing marketing retail design materials tools services groupsownership and pharmacy goals. schools to $22,500 grant award in support of the proposal, cine and physician assistant programs joined ownershiphelp independent goals. Let pharmacy us guide thrive. you to your pharmacy • Social,• Customizable mobile and digitalsignage marketing and décor tools with retail design services • No-fee planning advice, industry “DawgTrails: Follow the Trail to Become a Future forces to explore diagnostic and treatment • Let No-fee us guide planning you ownershiptoadvice, your pharmacy industry goals. • CustomizableEXPAND YOUR signage SERVICES and décor FOR ADDEDwith retail REVENUE design services experience and resources Pharmacy or Veterinary Medicine Professional.” methodologies for a patient with congestive EXPAND YOUR SERVICES FOR ADDED REVENUE ownershipexperience goals. and resources • Manufacturer-sponsored clinical services • No-fee planning advice, industry The grant, called “New Approaches in Diversity and heart failure. Titled “Getting to the Heart of the • Manufacturer-sponsored clinical services • Confidentiality, trust and respect EXPAND YOUR SERVICES FOR ADDED REVENUE • •Confidentiality, No-fee planning trust advice,experience and industry respect and resources Inclusion,” focuses on educating underrepresented Matter,” the evening began with a case presen- EXPAND• Vaccines YOUR and SERVICES immunizations FOR ADDED REVENUE experience• Financing and options resources • Vaccines• Manufacturer-sponsored and immunizations clinical services • Financing options• Confidentiality, trust and respectand minority high school students from around tation followed by an interview with a patient • Manufacturer-sponsored• Specialty solutions clinical services • Individualized matching of • Specialty solutions • • Individualized Confidentiality, matching trust and of respect • MTM Vaccines and medicationand immunizations synchronization qualified buyers• Financing and sellers options the state of Georgia about professional degrees and actor. The anatomy of congestive heart failure • MTM• Vaccines and medication and immunizations synchronization •qualified Financing buyers options and sellers • Specialty solutions • Career, internship and junior careers in Pharmacy and Veterinary Medicine. was demonstrated and diagnostic and treat- • Specialty solutions • Individualized matching• Individualized of matching of • Career,equity internship opportunities and junior Additionally, Dr. Vivia Hill-Silcott; Dr. Deborah ment options were discussed. Then, Dr. Jay Lee, • MTM and medication synchronization qualified buyers qualifiedand sellers buyers and sellers • MTM and medication synchronization equity opportunities Elder, clinical associate professor; and Dr. Michael PharmD, used an interactive quiz to help stu- • Career, internship• Career, and junior internship and junior Fulford, director of assessment, have received dents learn the role that a pharmacist plays in equity opportunities READY TO LEARN MORE? Visit RxOwnership.comequity opportunities approval for a $17,500 grant award in support of determining pharmacotherapy considerations. READY TO LEARN MORE? Visit RxOwnership.com Call 866.329.0113 for more information. the proposal, “Promoting Diversity and Inclusion The evening was wrapped up with a panel CallREADY 866.329.0113Visit www.betterpharmacyhealth.com TO LEARN MORE? for more information. Visit www.betterpharmacyhealth.comREADY TO LEARN MORE? Visit RxOwnership.com through Academic Coaching: A Strategy to In- discussion in which the high school students Call 866.329.0113 for more information.Visit RxOwnership.com crease Pharm.D. Student Retention.” Considering were able to ask GA-PCOM students questions VisitCall www.betterpharmacyhealth.com 866.329.0113 for more information. the number and caliber of both proposals received, about their fields of study. Based on our experi- Visit www.betterpharmacyhealth.com their selection reflects the high quality and antici- ence with these students, the future of health pated impact of their proposal. Congratulations! care looks bright! Health Mart is proud to be a member of the McKesson family, sharing in the collective industry — Mickey Montevideo, director of public relations, — Jiehyun Lee, assistant professor of pharmacy Health Martknowledge is proud and to experience be a member residing of the within McKesson all of family,the McKesson sharing corporate in the collective affiliates. industry Since 1833, knowledgeMcKesson and experience has been residingcommitted within to the all success of the McKesson of independent corporate pharmacies affiliates. through Since the 1833, delivery communications, and marketing, UGA College of practice, Georgia Campus - Philadelphia College McKessonof innovative has been committedprograms and to the reliable success distribution of independent services. pharmacies Learn more through at www.mckesson.com. the delivery of innovativeHealth Mart programs is proud andto be reliable a member distribution of the McKesson services. family, Learn sharing more at in www.mckesson.com. the collective industry Pharmacy of Osteopathic Medicine knowledge© 2015 and Health experience Mart. All residing rights reserved.within all HM-09344-04-15 of the McKesson corporate affiliates. Since 1833, © 2015McKesson Health has Mart. been All committed rights reserved. to the success HM-09344-04-15 of independent pharmacies through the delivery of innovative programsHealth and reliable Mart is distribution proud to be services. a member Learn of more the McKessonat www.mckesson.com. family, sharing in the collective industry knowledge and experience residing within all of the McKesson corporate affiliates. SinceFebruary/March 1833, 2018 Georgia Pharmacy 11 © 2015 Health Mart.McKesson All rights reserved. has been HM-09344-04-15 committed to the success of independent pharmacies through the delivery of innovative programs and reliable distribution services. Learn more at www.mckesson.com.

PBM disputes, and the resolution thereof

Greg Reybold, GPhA‘s vice president of public policy – copay clawbacks; and association counsel, offers his perspective on issues – restricting pharmacy/patient communications specific to pharmacy. As a reminder, nothing in this regarding cheaper therapeutically equivalent column constitutes legal advice. If you have a legal issue alternatives; or question, consult your own attorney. – restricting home delivery; – recouping funds outside of the audit process; What do I do if I have a or dispute with a pharmacy – retaliation. benefits manager? Typically, contracts between When should I file a MAC appeal? pharmacies and pharmacy As a reminder, GPhA has a MAC appeal resource benefits managers contain page (GPhA.org/mactransparency) that provides provisions outlining dispute detailed information on this issue. However, if you GREG REYBOLD procedures such as pursu- believe you were not reimbursed based upon pricing internal channels and ing updated within the past five business days — or arbitration. Thus, it is critical that when there is that the drug should not have been subject to MAC any dispute, the pharmacy review their contract. pricing — there are likely grounds to dispute the re- In many cases, these will need to be obtained via a imbursement. pharmacy’s PSAO. While a negative reimbursement is not in and of It is important to remember however, that Geor- itself grounds to appeal, if the reimbursement rate gia law now provides a mechanism for pharmacists appears to be significantly lower than your acqui- and pharmacies to seek relief for certain violations sition cost, you should at least take a closer look at of Georgia law via the Georgia Commissioner of In- the issue the day the claim is processed. surance. It is important to note however, that because PBM reimbursement obligations are tied to up- What are some of the issues for which dating every five business days and not pharma- a pharmacy can file a complaint to the cy acquisition costs, you would do well to look commissioner? up the acquisition cost for the drug at issue the Pharmacies and pharmacists can file a complaint day the claim is processed with both your prima- with the commissioner of insurance … ry and secondary wholesalers and record those • when they believe there has been a violation of prices for future reference should you choose to the audit bill of rights; appeal. • when they feel a PBM has not complied with The law requires new and renewal PBM contracts Georgia MAC pricing law (following a MAC ap- to have an appeal process for disputes arising out peal to the PBM); of multi-source generic drug pricing. Prior to ap- • when they believe there has been a violation of pealing you will need to review the appeal process the patient protection law we passed last year under the applicable PBM provider agreement/pro- including but not limited to: vider manual. Note that under the law, pharmacies

DO YOU HAVE AN ISSUE YOU’D LIKE TO SEE ADDRESSED IN THIS COLUMN? LET US KNOW — SUBMIT IT TO GREG AT [email protected].

12 Georgia Pharmacy February/March 2018 have 14 calendar days following reimbursement of How do I file a complaint with the initial claim to appeal so there will be time sensi- commissioner of insurance? tive deadlines. Use the Consumer Complaint Portal (you can find a link at GPhA.org/mactranspar- What about copay clawbacks? ency); you’ll have an opportunity to upload Copay clawbacks are a simpler issue than MAC pric- relevant documentation. Be sure to redact ing. Violations can typically be identified at the mo- any protected health information prior to ment the transaction is processed and often reflect submission. a negative remittance on the screen. If a patient is You can also fax and/or mail in your com- being charged a copay and any of that money is go- plaint form — GPhA members can find a ing to the PBM then there are likely grounds to file template for that form on the same page; you a complaint with the Commissioner. Note, the law can complete and upload it to help stream-

Georgia Pharmacy does not contemplate an internal appeals process as line the complaintASSOCIATION process. (We’re working it does for MAC pricing and so pharmacies should be on a page specifically for copay clawbacks, BLACK & WHITE OPEN able to file a complaint immediately. too. Stay tuned.) GLOSS/GRADIENT FLAT COLOR

Use of this article, or the information it contains, does not constitute any legal advice, does NOT establish any attorney-client relationship, and does NOT create any legal duty on the part of the author or the Georgia Pharmacy Association. When making a decision that may have legal consequences, readers should consult with qualified legal counsel.

We Deliver Solutions for a Healthier Bottom Line

EPIC Pharmacies, Inc. provides more than 1,500 independent member pharmacies across the U.S. with the group buying power and managed care solutions essential to delivering quality patient care.

Membership o ers: • Group volume purchasing power • Aggressive wholesaler pricing programs • Successful rebate program - $60.8 million returned to members in 2016 • EPIC Pharmacy Network, Inc. (EPN) membership fee included at no cost – access to third-party contracts • Clinical services tools, including expert assistance from our in-house pharmacist and access to custom PrescribeWellness o erings and EQuIPPTM • – free third-party claims reconciliation program and automated reimbursements below cost system PUT THE POWER OF A NETWORK BEHIND YOU • – Web-based solution for pharmacy 800-965-EPIC | EPICRX.COM regulatory and compliance management

EPIC Half Page Ad - 7”W x 4.875”H, CMYK, 300dpi. Rev. 01.31.17

February/March 2018 Georgia Pharmacy 13 Registration and more information: GPhA.org/education EDUCATION 2018

It’s time to get schooled. 2018 is a license-renewal year in Georgia, and GPhA has you covered with seminars, webinars, and even printable CE courses to help you meet your requirements. Need to complete your 30 hours of credits? Want to expand your résumé or your skill set? Simply like to keep up with the latest developments? Whatever your pharmacy education needs, your GPhA membership means you can meet them conveniently ... and cost- effectively.

Yes, times and other details may change. Visit GPhA.org/education for the latest.

APhA CERTIFICATIONS Expand your practice. IMMUNIZATION MTM Beef up your résumé. These popular certifications CERTIFICATION CERTIFICATION from APhA can bring new TRAINING TRAINING patients to your pharmacies GPhA Members: $349 GPhA members: $249 and help job seekers get Non-members: $519 (includes a GPhA Non-members: $399 (includes a GPhA noticed. membership) membership)

APhA’s “Pharmacy-Based Immunization APhA’s “Delivering Medication Therapy All APhA certification Delivery: A Certificate Program for Phar- Management Services: A Certificate training courses take place macists” will give you the comprehen- Training Program for Pharmacists” from 9:00 a.m. to 5:00 sive knowledge, skills, and resources you includes an overview of the marketplace p.m. at our Sandy Springs need to provide immunization services for delivering MTM services, guidance headquarters. to patients across their lifespans. It’s for implementing MTM services in based on national educational standards pharmacy practice, a review of the for immunization training from the CDC. essential skills and knowledge needed • March 11 for performing MTM successfully, and • August 12 an organized process for identifying • December 2 medication-related problems. CE credit: 20 hours (requires live • May 20 seminar and home study) CE credit: 21 hours (requires live seminar, home study, and case exercise) Info and registration at GPhA.org/2018immunization. Info and registration at GPhA.org/mtm.

14 Georgia Pharmacy February/March 2018 Registration and more information: GPhA.org/education

WEBINARS JULY SERIES: Opioid Safety Take any of our webinars from anywhere you have an Internet Help stem the tide of the opioid epidem- connection and a computer. All the courses on this page are live ic with these live webinars brought to via our free Go To Training software. you by Alliant Quality and the Georgia Department of Behavioral Health and Info and registration at GPhA.org/cpeasy. Developmental Disabilities. CE credit: Each gives 1.5 hours of credit. Y GPhA Members: FREE Y Non-members: $40

Naloxone: Working Together to Save MARCH SERIES: APRIL SERIES: a Life Technicians in the Pharmacy Women’s Health July 11 and 12 Workflow Get the latest information on the needs Technicians, hone your craft and your of female patients. The SBIRT Approach: Improving Care skills. Pharmacists, learn to make the Y GPhA Members: FREE Y for Patients with Substance Abuse most of technicians and take your Non-members: $40 Disorders pharmacy team to the next level. July 18 and 19 Y GPhA Members: FREE Y Is it Hot in Here? Navigating Therapy Non-members: $40 Options for Menopausal Patients Using PDMP to Curb Opioid Problems As menopause approaches, the July 25 and 26 The Technician’s Role in Supporting pharmacist’s role is crucial. Explore how Chronic Care Management pharmacists can identify symptoms Trends in Prescribing and Coverage for Medication synchronization and and address treatment options to allow Pain Management adherence programs are a necessity in women patients to feel their best. July 29 and 31 today’s pharmacy practice. Learn about April 12, 7:30 – 9:00 p.m. the most effective programs available today, including the latest practice Hormonal Contraception: A Review of OCTOBER SERIES: improvements. Therapy Options March 8, 7:30 – 9:00 p.m. Get an overview of hormonal con- Pharmacy Technician traception and important factors to Training 101 Technicians and the High- consider when selecting therapy for Back by popular demand! Performing Pharmacy Team patients, including common adverse Y FREE for any PTCB certified technician Learn about current and future reactions and how to identify patients in Georgia — even non-members! Y opportunities for technicians to gain who are ineligible to receive hormonal and demonstrate competence, as well contraceptive pharmacotherapy. Pharmacy Abbreviations and Calcula- as advanced credentialing opportunities April 19, 7:30 – 9:00 p.m. tions for Technicians for technicians. October 4, 7:30 – 9:00 p.m. March 15, 7:30 – 9:00 p.m. What Pharmacists Need to Know about Medication Use in Pregnancy Laws and Regulations in Georgia: What Future Trends for Pharmacy and Lactation Pharmacy Technicians Must Know Technicians Learn about medication use in pregnant October 11, 7:30 – 9:00 p.m. The role(s) of pharmacy technicians is and nursing women, including drug forever evolving. Examine the knowl- transfer across the placenta and into Basic Training: 30 Medications and edge, skills, and abilities required of breast milk, plus the new FDA fetal risk Classifications Pharmacy Technicians today’s — and tomorrow’s — techs. summary categories for medications. Need to Know March 29, 7:30 – 9:00 p.m. April 26, 7:30 – 9:00 p.m. October 18, 7:30 – 9:00 p.m.

Can’t make the live courses? Besides these scheduled webinars, GPhA offers members a variety of on-demand courses for CE credit. Check out GPhA.org/cpeasy and jump to “On Demand.”

February/March 2018 Georgia Pharmacy 15 Registration and more information: GPhA.org/education

2018 GEORGIA PHARMACY CONVENTION This year’s Georgia Pharmacy Convention is in Nashville (!) from June 21 to 24, and we’ve got an amazing lineup of CE courses. Keep an eye on GPhAconvention.com for details!

Lean In: Quality Improvement in the OTC Dermatology: Rash, Burns, 2018 Federal Issues Update Highly Efficient Pharmacy Blisters, Bruises, Scrapes and More A look at the latest from Washington Lean Six Sigma principles, applied to Taking the sting out of skin injuries pharmacy management Pharmacogenomics Quality Measures in Clinical Service Considering individual responses to What’s Changed: Treatment Updates Models drug therapies for 2018 The value of pharmacy teams in The latest in treatment guidelines improving patient care quality Technician Skills: Documenting Patient Health Information Immunization Roundtable New Drug Update 2018: A Optimizing pharmacy techs Discuss with colleagues how to Formulary Approach optimize your immunization practice Our annual review of new drugs Precepting Successes for Residents, Interns, and Host Sites Diabetes Adherence Counseling and Alzheimer’s and Dementia Care Making rotations work for all involved Med Sync/Care Planning Treatment guidelines for patients Helping diabetes patients follow their A Visit With the Georgia Drugs treatment regimens 2018 New Laws Update and Narcotics Agency and Board of Making sense of the 2018 legislative Pharmacy Effective Meetings, RACI, Problem session Our annual visit with two of Georgia’s Solving, and Team Building regulatory agencies Leadership and management Women’s Health Update principles for building top-performing An overview of treatment guidelines Advocacy Update pharmacy teams for women patients The latest in federal advocacy efforts

Value-Based Purchasing and Quality Transforming Community Pharmacy Travel Immunizations Within Measurement Practice Community Pharmacy Practice New information on linking provider Bringing value to your practice A new niche for your immunization performance to payment practice SBIRT and Opioid Risk Assessment Naloxone: Dispensing and Patient Screening patients for opioid abuse Training risk factors Preventing opioid deaths with a

lifesaving medication 2018

16 Georgia Pharmacy February/March 2018 Registration and more information: GPhA.org/education MOVE THE NEEDLE ON CHRONIC DISEASE MANAGEMENT

Learn the best practices and online The Future of Hypertension All Move the Needle webinars resources for counseling patients, and Management are taught by Jake Galdo, expand your community pharmacy Heart disease is still the primary cause of director for performance practice. mortality in the U.S., and we’re one of the measurement at the Pharmacy few developed countries to have our life Quality Alliance. These webinars are offered on-de- expectancies decrease over time. Learn mand — any time, day or night! — how pharmacists can help fill the gaps in Visit GPhA.org/ thanks to our partnership with the care and find innovative ways to combat movetheneedle to access the Georgia Department of Public Health. heart disease. webinars, as well as a wealth of Y GPhA members: FREE Y online resources. Non-members: $40 DSME and You Diabetes Self-Management Education is a Basic Cents: Sustainable Models for fertile ground for pharmacists to engage Chronic Disease Management in advanced patient care. Get answers to Chronic conditions continue to questions about accreditation and other challenge our healthcare system, but requirements — you might be surprised pharmacists are finding innovative how easy it is to dive into this opportunity. ways to manage them. We have to Our one-hour program will provide the continue to change our mindset and 30,000-foot view and checklist on how our models for practicing pharmacy, to you can be the next provider in your find what’s sustainable. neighborhood.

BACK TO SCHOOL

Don’t forget to sign up for these 2018 New Laws Update popular annual updates. Hear how the bills passed in Georgia’s GPhA members: $20 2018 legislative session will affect Non-members: $40 (includes GPhA your pharmacy practice and career. membership) September 13; 7:30 9:00 p.m. CE credit: 1.5 hours DID YOU The Dreaded OSHA Update Stay up-to-date on OSHA require- KNOW? ments with this annual course — offered three times in 2018. GPhA also offers free printable • August 14 CE lessons on current topics. • August 23 • September 6 Download and print the lesson, All OSHA update sessions then mail in the included quiz. begin at 7:30 p.m. Visit GPhA.org/education and CE credit: 1.0 hours. jump to “Printable CE Lessons.” Georgia Pharmacy February/March 2018 ASSOCIATION Georgia Pharmacy 17

BLACK & WHITE OPEN

GLOSS/GRADIENT FLAT COLOR

1 INVESTING IN PHARMPAC IS INVESTING IN YOUR PRACTICE.

2017 PHARMPAC INVESTORS The following pharmacists, pharmacy technicians, students, and others have joined GPhA’s PharmPAC for the 2017 calendar year. The contribution levels are based on investment through December 15, 2017.

Diamond Investors ($4,800 or $400/month)

RALPH BALCHIN CHARLES BARNES MAC McCORD SCOTT MEEKS FRED SHARPE Fayetteville Valdosta Atlanta Douglas Albany

Titanium Investors ($2,400 or $200/month)

DAVID GRAVES LON LEWIS TOMMY LINDSEY BRANDALL LOVVORN Macon St. Simons Island Omega Bremen

DANIEL ROYAL DEAN STONE Tifton Metter

David Graves, Macon, PharmPAC chairman

18 Georgia Pharmacy February/March 2018 Platinum Investors Gold Investors ($1,200 or $100/month) ($600 or $50/month)

DENISE BENNETT MARSHA KAPILOFF JAMES BARTLING ASHLEY KUNKLE WILLIAM TURNER BRUCE BROADRICK IRA KATZ NICHOLAS BLAND GEORGE LAUNIUS CHUCK WILSON THOMAS BRYAN, JR. JEFF LUREY LANCE BOLES BOBBY MOODY H.D. WILSON III WILLIAM CAGLE DREW MILLER WILLIAM BREWSTER SHERRI MOODY MIKE TARRANT/ HUGH CHANCY LAIRD MILLER LIZA CHAPMAN WALLACE PARTRIDGE INTEGRATED KEITH CHAPMAN HOUSTON ROGERS BARON CURTIS SUJAL PATEL FINANCIAL GROUP WES CHAPMAN JOHN SANDLIN MARSHALL CURTIS WILLIAM PRATHER ACADEMY OF STUDENT DALE COKER TIM SHORT MAHLON DAVIDSON GREG REYBOLD PHARMACISTS, BILLY CONLEY TERESA SMITH SHARON DEASON DARYL REYNOLDS MERCER UNIVERSITY BEN CRAVEY CARL STANLEY BENJAMIN DUPREE ANDY ROGERS BLAKE DANIEL DENNIS STRICKLAND KEVIN FLORENCE BEN ROSS AL DIXON CHRIS THURMOND KERRY GRIFFIN JOHN SHERRER JACK DUNN DANNY TOTH JOHNATHAN HAMRICK SHARON SHERRER ROBERT HATTON ALEX TUCKER MICHAEL ITEOGU JEFF SIKES CASSIE HAYES TOMMY WHITWORTH STEPHANIE KIRKLAND JAMES THOMAS

Silver Investors Bronze Investors Member Investors Ron Cain ($300 or ($150 or $12.50/month) (up to $150) Sheryl Cannington $25/month) Michael Adeleye Michael Adams Waymon Cannon Nelson Anglin Fred Barber Stephen Adams Sandra Cardell Michael Azzolin Phil Barfield Russell Adams Emile Carr Claude Bates Thomas Beckham Carmen Agnew Earl Carter Larry Braden Bryce Carter Thomas Akins Jay Ceesay Jack Cantrell David Collins Bonnie Ali-Warren Tina Chancy Jonathan Canterbury Jean Cox William Allen Mark Click James Carpenter Ray Crisp Karine Alleyne Horace Cline David Carr Mathew Crist Lori Altman Henry Cobb Chandler Conner Josh Greeson Robert Ault Dawn Collier Michael Crooks Douglas Hall Brandon Bailey Margaret Collins-Free Ernie Culpepper Larry Harkleroad Joe Ballew James Colston Ed Dozier Phillip James Marla Banks Paul Combs Gregory Drake Jason Jones Mark Barnes Joseph Cook James Elrod Josh Kinsey Crystal Bartlett Leslie Cornelison Marshall Frost Brenton Lake Richard Bass Charles Cosgrove Amy Galloway Micheal Lewis Larry Batten Jean Courson Becky Hamilton Jonathan Marquess Robert Bazemore Guy H Cox Joe Holt Max Mason William Bedingfield Merry Culberson Susan Kane Terry Shaw Stetson Bennett Kim Curl Willie Latch Richard Smith Samuel Bird Kimberly Curl Mack Lowrey Amanda Stankiewicz Fred Bishop Nancy Davis Tracie Lunde Randall Thorton Duane Black Suleman Daya Lynn Marshall Steve Wilson Kenneth Bladen Ken DeLay Hillary Jack Mbadugha Lee Boyd Blake Dennard Eugene McDonald Amber Brackett Richard Dennard Bill McLeer Ben Braddy Stacy Dickens Jignesh Patel Albert Branch Ray Dixon Donald Piela, Jr Jeffery Bray Helen DuBiner Jonathan Sinyard Lawrence Bridges John Dukes Renee Smith Lawrence Briggs Sheila Dukes Marie Tomblin Winston Brock Bill Dunaway Austin Tull Dan Brock Annette Duncan Andy Ullrich Joe Brogdon Patrick Dunham Jesse Brown Elizabeth Dunn Max Brown Terry Dunn Thomas Bruckner Freddie Dwozan Wendy Buttrey Stephen Dyer

February/March 2018 Georgia Pharmacy 19 2017 PHARMPAC INVESTORS (CONTINUED)

Lori Harvey John Moseley Nakia Shaw THANK YOU Hannah Head David Moseley Nancy Sheppard Earl Henderson Sandy Moseley Harry Shurley WE DID IT! John Herndon Eric Mullins Michael Sims Gerald Herndon William Murray Johannes Smit Thanks to hundreds of new PharmPAC Shawn Hodges Hani Mussad Amanda Smith investors, we exceeded our goal of raising Eric Holgate Clementine Nanje Roxanne Smith $125,000 before the year even ended. William Horton Linton Neal Tammy Sprayberry Jennifer Huggins Robert Newsom Steven Spruill Woody Hunt Albert Nichols Angela Stadler Total invested in 2017: Terry Hurley Charles Nicholson Carolyn Stephenson Iris Ivey William Nicoletti Don Stiles $145,537. Tara Jackson Thomas Noles Walter Strange Amy Jacobs Darby Norman William Tatum Robert Johnston Debbie Nowlin Richard Taylor GOAL: $130,000 Jack Jones Robert Oliver Leonard Templeton Jami Justus Ricki Oliver Patricia Templeton Matt Kent Brenda Owens John Thomas Kenneth Kicklighter Mi-Deok Park Archie Thompson Charles King Carl Parker Sonny Thurmond Brenda Kirkland Glenn Parkman Tommy Tolbert Donald Lane Larry Parrish Sara Traylor Evan Lane Jeffery Patterson Mitchell Trotter Georgie Langford Rhett Paul David Turner Edwin Laws Donnie Payne Oby Uyanwune Jennifer Leavy Walter Pease Erica Veasley David Ledbetter William Perry David Vest Robert Ledbetter Amon Peters Sondi Vest Madison Ledford William Phillips Lindsay Walker Robert Lee Whitney Pickett Robert Ward John Leffler Cynthia Piela Flynn Warren Stanley Lewis Alex Pinkston Keith Webster Randel Logue Faith Pinnell Mitchell Weitman Charles Lott Lee Pinnell Lindsey Welch Gloria Machalk Irvin Pinnell Michael Wells Andre Mackey Michael Pitzing Lewis West Eddie Madden Thomas Porter Benjamin Wheeler Earl Marbut William Posey Mark White Ralph Marett Ali Pouryousefi Jerry White Shauna Markes-Wilson Milton Powell Walter White Teresa Marlow Jeffery Prentiss John Whitehead Joseph Marlow Susan Preston Jonathon Williams Alton Dykes James Goodson Mike Martin Robert Probst Joseph Williams Karla Ellington Heather Gourley Merri Mason Kara Purvis Paula Williams Joseph Entrekin Melodi Graham Cynthia Massengill Reginald Pye Timothy Wilson Frank Erwin Charlene Granberry Sam Massey Ofori Quarcoo William Wolfe James Farr James Graves Hewitt Matthews Thomas Rawls Rogers Wood Bruce Faulk Laura Greene Roy McClendon Genevieve Regal Carla Woodall Stewart Flanagin Donnie Griffin Janie McCook Stanley Rentz Joseph Woodson Jimmy Flanders Marvin Griffin Josh McCook Leonard Reynolds Kevin Woody Dena Foley Richard Griffin Len McCook Jennifer Richardson Earl Wright Vernon Ford Charles Grogan Charles McDuffie Brian Rickard Laura Yancey Robert Forehand Kimberly Grubbs Herbert McGinty Donna Riggins Ginny Yates Tricia Francetich Fred Gurley Mark McGregor Gerald Riggins Kelestan Packaging Matthew Frazier Erin Hale Kathy McLeod David Rink Prescription Packaging Elbert Fricks Robert Hall Alfred McNair Tom Roberts Investment Raymond Fulp Maxwell Hancock Pat McPherson Kenneth L Rogers David Gamadanis John Hansford Charles McWilliams Stacey Schuessler Charles Gass Rodney Harbin James McWilliams Edward Schutter Julie Gay Roland Harbin Edward Mills Wade Scott John Gee Gloria Harbuck Melissa Minix Bryan Scott Stacey Girardeau Buddy Harden Brian Mitchem Edgar Sego John Glenn James Harris Joshua Morgan Victor Serafy Samuel Goldberg Gerald Hartman Stephen Morgan Donal Sharp

20 Georgia Pharmacy February/March 2018 The one great thing about CPA is the completely open, transparent network. You get all the financials.

> David Graves - Graves Pharmacy, Georgia

Member Owned + Leveraged Dedicated Data + Analytical 100% Transparent Buying Power Support Team Services

For over 20 years, member- With 1,300+ members and We have your back. A CPA’s industry experts continually owned CPA® has shown a over $4 billion in annual dedicated support team of research trends, turning commitment to transparency wholesale purchases of industry specialists proactively information and insights into by providing detailed brands and generics, CPA works on your behalf to resolve business opportunities. Expect accounting of all rebates and offers real buying and rebate issues, save you time, and consistent, timely and actionable expenses, by watching every power. All prospective ultimately, make your business data reports customized for your basis point and by pursuing members get an opportunity more successful. We work for pharmacy. Receive support that every opportunity to improve analysis to ensure a CPA you and we will always make empowers you to do business the bottom line of all members. relationship is beneficial. your best interest “the” priority. more effectively and efficiently.

888.434.0308 COMPLIANTRX.COM 170 Business Park Circle Stoughton, WI 53589

See us at the Georgia Pharmacy Convention Georgia Pharmacy ASSOCIATION

contact BLACK & WHITE OPEN Keep in touch REACH US AT 404.231.5074 OR GPhA.ORG

GLOSS/GRADIENT FLAT COLOR

GPhA LEADERSHIP For membership questions For operational or Mary Ritchie accounting questions: GPhA’S MEMBER President & Chair of the Board 1 Director of Membership Dianne Jones LIZA CHAPMAN, Dawsonville SERVICE Operations Vice President of Finance & [email protected] PARTNERS (404) 419-8115 Administration

President-Elect [email protected] (404) 419-8129 InfiniTrak TIM SHORT, Cumming [email protected] For questions about our infinitrak.us [email protected] magazine, blog, websites, Patricia Aguilar Track and trace Immediate Past President or social media Accounting Coordinator compliance software LANCE BOLES, Hartwell Andrew Kantor (404) 419-8124 (844) 464-4641 [email protected] Director of Communication [email protected] [email protected] Pharmacy Quality Directors Commitment For questions about our ASHISH ADVANI, Atlanta pqc.net educational offerings [email protected] Quality assurance Phillip Ratliff compliance resources Education Consultant WES CHAPMAN, Bishop For assistance with (866) 365-7472 (404) 426-1140 [email protected] independent-pharmacy issues [email protected] SHARON DEASON, Newnan Jeff Lurey, R.Ph. Pharmacy Technician [email protected] For questions about any of VP of Independent Pharmacy Certification Board our insurance products (404) 419-8103 ptcb.org AMY MILLER, Gainesville Denis Mucha [email protected] (800) 363-8012 [email protected] Manager — Member Services For questions about your SoFi FRED SHARPE, Albany (404) 419-8120 AIP membership sofi.com/gpha [email protected] [email protected] Verouschka “V” Betancourt-Whigham Student-loan refinancing Manager of AIP Member Services JONATHAN SINYARD, Cordele For questions about (855) 456-7634 [email protected] governmental affairs (404) 419-8102 Greg Reybold [email protected] KEVIN FLORENCE, Athens Vice President of Public Policy [email protected] AIP Member Service [email protected] Representatives Got a concern about a GPhA CHRIS THURMOND, Athens Rhonda Bonner For questions about the program or service? Want to vildrug@bellsouth.net (229) 854-2797 Board of Directors or GPhA compliment or complain? governance policies [email protected] Chief Executive Officer Drop a note to Ruth Ann McGehee Charles Boone BOB COLEMAN [email protected]. Executive Assistant and (478) 538-6425 [email protected] Governance Manager [email protected] (404) 419-8173 [email protected] Melissa Metheny (678) 485-6126 [email protected] Gene Smith (423) 667-7949 [email protected] Georgia Pharmacy ASSOCIATION

22 Georgia Pharmacy February/March 2018

BLACK & WHITE OPEN

GLOSS/GRADIENT FLAT COLOR

1 POSTSCRIPT

From the President Front and center

March 16, 2017 was a signif- pharmacy front and center by communicating icant day for the Georgia how pharmacists positively impact the health- Pharmacy Association and care and lives of those who call Georgia home. If all practicing pharmacists in legislators know the names of the pharmacists the state. On that date, HB practicing in their district, along with the stories 276 and SB 103 were voted of how constituents’ lives have been impacted, on by both chambers of the the battle for GPhA’s current legislative agenda — LIZA CHAPMAN Georgia legislature. Never opioid abuse and expansion of professional scope during my professional of practice — just got a little easier to fight;. career have I been witness to such an impressive The number of impactful stories we can share legislative act as the passage of the Pharmacy are copious and too many to count. I wonder Patient Fair Practices Act. if legislators have any idea of what pharma- I had the privilege of being present in the cists do every day. Thomas Sherrer of Marietta senate gallery as Senator Jeff Mullis of Chickam- is providing yellow fever vaccines and other auga presented the bill in preparation for a vote. travel immunizations to church groups in his community before they leave on mission trips. Carlie Traylor of Hahira is providing medication THE STORIES I CAN SHARE therapy and chronic disease management to WITH YOU ABOUT THOMAS, Medicare patients in South Georgia. Michael Azzolin and a team of pharmacists are ensuring CARLIE, MICHAEL, AND KIM that patients admitted to hospitals across the state are receiving appropriate therapy and ARE ONLY A SMALL SAMPLE. drug utilization reviews. Kim Grubbs of Athens THE TIME TO ACT IS NOW. is having conversations with her patients at risk for opioid overdose about the need to have naloxone on hand. What was most impressive, and what stands The stories I can share with you about Thomas, out in my mind, was Senator Mullis calling out Carlie, Michael, and Kim are only a small sample. names of Georgia pharmacists who have posi- The time to act is now. Simply send an e-mail, tively impacted patient care around the state. It make a telephone call, invite your legislator to makes me reflect on the question: “Do my state your practice setting, and/or make a visit to the representative or senator know my name, and capitol during the session while your representa- do they have any idea of how I have impacted tive and senator are in action. the lives of those I call my patients?” Greg Reybold, GPhA’s vice president of public With the onset of 2018 Georgia General As- policy, and Cindy Shepard, our contract lobbyist, sembly, I would like to challenge each of us to are more than willing to help connect you to your tell our professional story to our legislators. As legislators. Contact your legislator today. Make

Georgia Pharmacy noted screenwriting lecturer Robert Mckee once sure your name and narrative are known. HelpASSOCIATION said, “Storytelling is the most powerful way to GPhA fight the battle that’s ahead of us during BLACK & WHITE OPEN put ideas into the world today.” I used that quote the legislative session by telling your story. GLOSS/GRADIENT FLAT COLOR in my presidential address at the 2017 Georgia 1 Pharmacy Convention, and I am called back to Liza Chapman is GPhA’s 2017-2018 president and its importance and significance now. pharmacy clinical sales manager for Kroger’s Let’s help set the stage to put the profession of Atlanta division.

February/March 2018 Georgia Pharmacy 23 back page BY ANDREW KANTOR

Smell your partner, do-si-do…. No, seriously. A study from the University of British Columbia in Vancouver (go, Thunderbirds!) found that women “who smelled a partner’s shirt felt less stressed both during and after the stress test than those who smelled a stranger’s or unworn shirt.”

Because apparently you need to be told Health Canada (basically the equivalent of the U.S. Depart- ment of Health and Human Services) reminds people: Tide laundry pods should not be eat- en. All this has happened before: Some of you might remember when the issue was Fabuloso floor cleaner, which was being mistaken for a fruit drink.

Bless you In case you were wondering what happens if you try too hard to hold in a sneeze, we’ll let the BBC headline say it all: “Man ruptures throat by stifling a sneeze.” (The URL is bbc.com/ news/health-42687970 if you really want to visit.)

CVS to remove virtual beer goggles from ads The pharmacy chain has said it will stop “significant touchups” of images used to market its beauty products. The company will not “materially” alter photos used in stores, websites, or on social media. Specifically, it might change the lighting, but it won’t change a model’s shape, size, skin or eye color, or wrinkles.

24 Georgia Pharmacy February/March 2018 C

Y Coverage You Need. CM Service You Deserve. MY CY A Price You Can Afford. CMY

K Georgia Pharmacy ASSOCIATION

GEORGIA PHARMACY FOUNDATION, INC. 6065 Barfield Road NE | Suite 100 Sandy Springs, GA 30328

BLACK & SUNDAY,WHITE APRILOPEN 15, 2018 • MACON MARRIOTT & CENTREPLEX

SAVE THE AIP SPRING MEETING DATE Events and programs include: • Network with colleagues GLOSS/GRADIENT FLAT COLOR • Nomination of AIP officers • Meet with partners • CE opportunities 1 • Medicaid/CMO roundtable Plus • Legislative Update • Continental breakfast and lunch provided

All non-AIP members who own independent pharmacies are welcome to attend AT NO CHARGE.

SHOW YOUR SUPPORT — ATTEND THIS YEAR’S AIP FALL MEETING Registration: Please fill out and fax back to (404) 237-8435

Member’s Name: Nickname: Pharmacy Name: Address: E-mail Address (please print): Will you be joining us for lunch (Noon – 1:00PM)? q Yes q No How many total will be attending? Names of Staff/Guests: