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Information to Users Group data modeling support for business process reengineering. Item Type text; Dissertation-Reproduction (electronic) Authors Lee, James David. Publisher The University of Arizona. Rights Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author. Download date 07/10/2021 07:23:08 Link to Item http://hdl.handle.net/10150/187368 INFORMATION TO USERS This manuscript,has been reproduced from the microfilm master. UMI films the text directly from the original or copy submitted. Thus, some thesis and dissertation copies are in typewriter face, while others may be from any type of computer printer. The quality of this reproduction is dependent upon the quality of the copy submitted. Broken or indistinct print, colored or poor quality illustrations and photographs, print bleedthrough, substandard margins, and improper alignment can adversely affect reproduction. In the unlikely event that the author did not send UMI a complete mannscript and there are missing pages, these will be noted Also, if unauthorized copyright material had to be removed, a note will indicate the deletion. Oversize materials (e.g., maps, drawings, charts) are reproduced by sectioning the original, beginning at the upper left-hand comer and continuing from left to right in equal sections with small overlaps. Each original is also photographed in one exposure and is included in reduced form at the back of the book. Photographs included in the original manusaipt have been reproduced xerograpbically in this copy. Higher quality 6" x 9" black and white photographic prints are available for any photographs or illustrations appearing in this copy for an additional charge. Contact UMI directly to order. UMI A Bell & Howell InformatIon Company 300 North Zeeb Road. Ann Arbor. MI48106·1346 USA 313!761-47oo 800:521·0600 GROUP DATA MODELING SUPPORT FOR BUSINESS PROCESS REENGINEERING by James David Lee Copyright © James David Lee 1995 A Dissertation Submitted to the Faculty of the THE COMMITTEE ON BUSINESS ADMINISTRATION In Partial Fulfillment of the Requirements For the Degree of DOCTOR OF PHILOSOPHY In the Graduate College THE UNIVERSITY OF ARIZONA 1995 OMI Number: 9620426 Copyright 1995 by Lee, James David All rights reserved. UMI Microform 9620426 Copyright 1996, by UMI Company. All rights reserved. This microform edition is protected against unauthorized copying under Title 17, United States Code. UMI 300 North Zeeb Road Ann Arbor, MI 48103 THE UNIVERSITY OF ARIZONA 2 GRADUATE COLLEGE As members of the Final Examination Committee, we certify that we have read the dissertation prepared by___ J_a_m_e_s __ D_a_v_i_d __ L_e_e ____________________ __ entitled Group Data Modeling Support for Business Process Reengineering and recommend that it be accepted as fulfilling the dissertation requirement for the Degree of ___D_o_c_t_o_r __ o_f __ p_h_i_l_o_s_o~p_h~y __________________ __ ~/7<j) Dat ~~//97~ Da e ? Date Date Final approval and acceptance of this dissertation is contingent upon the candidate's submission of the final copy of the dissertation to the Graduate College. I hereby certify that I have read this dissertation prepared under my direction and that it be accepted as fulfilling the dissertation re Douglas R. Vogel 3 STATEMENT BY THE AUTHOR This dissertation has been submitted in partial fulfillment of requirements for an advanced degree at the University of Arizona and is deposited in the University Library to be made available to borrowers under the rules of the Library. Brief quotations from this dissertation are allowable without special permission, provided that accurate acknowledgment of source is made. Requests for permission for extended quotation from or reproduction of this manuscript in whole or in part may be granted by the copyright holder. SIGNED: 4 Acknowledgments I feel very fortunate and blessed to have been given the opportunity to pursue a doctoral education at this stage of my life. I feel equally blessed for the many fine people with whom I have had the privilege to associate and labor. My thanks and sincere heartfelt gratitude: To Douglas L. Dean for being the kind of person who I knew I could always count on throughout this long and arduous process, a true friend in every sense. To Richard Orwig for his friendship and for his patience in helping me to better understand the ramifications of working in a structured group environment. To Chris Hays for being a great friend and for his help and insights concerning many minor details. To my friends and fellow graduate students who have traveled this long road with me­ Jon Stapley, David Olsen, Roberto Mejias, Morgan Shepherd, Vance Cooney, Joe Latimer, Randy Johnson, and Chih Ping Wei-for their encouragement, humor, and friendship through it all. To Herlinda Pariseau for her support, encouragement, and cheerful willingness to help in anyway. To the CMI Staff at the University of Arizona-Andy Hartman, Betty Albert, Stacy Pate, Mark Adkins, Terry McKenna, Melissa Glynn-for their expertise and their support of my research efforts. To the many fine people within the United States Department of Defense with whom I have worked-especially Lynn Mikulich, Mark Bovelsky, Windell Ingram, Bob Rariden, and Don Eicher-for their help and financial support. To my dissertation committee for their willingness to work with me and support me in accomplishing this great task: Douglas R. Vogel, Chairman Jay F. Nunamaker, Jr. Robert o. Briggs 5 This Dissertation is Dedicated To my precious wife and priceless children for many years of sacrifice and support while I worked to accomplish this task on their time Keri Walker Lee Randi Louree Lee James Michael Lee Daryl June Lee And to my loving parents and parents-in-law whose support, concern, and love have sustained their children and grandchildren during the many years that I pursued my education Arnold Carl Lee Emma June Lee Earl Grant Walker Louree Davis Walker 6 TABLE OF CONTENTS LIST OF ILLUSTRATIONS ............................................................... 10 LIST OF TABLES ...................................................... 13 ABSTRACT ........................................................... 14 CHAPTER 1 INTRODUCTION ........................................... 16 1.1 Background .................................................. 17 1.2 Impetus for this Research ........................................ 17 1.3 Research Questions ............................................ 20 1.4 Overview of the Dissertation ..................................... 23 CHAPTER 2 LITERATURE REVIEW ..................................... 25 2.1 Systems development life cycle (SDLC) ............................ 26 2.2 Data Modeling ................................................ 33 2.2.1 Classifications of Data Models ............................ 35 2.2.1.1 Classification Based on Design Activity ............. 36 2.2.1.2 Classification Based on Model Type ................ 36 2.2.1.2.1 Record-Based Models .................... 36 2.2.1.2.2 Semantic Data Models ................... 40 2.2.1.2.2 Object-Oriented Data Models .............. 44 2.2.2 Data Modeling Summary ................................ 45 2.3 IDEF Methods ................................................ 46 2.3.1 IDEFO Activity/Function Modeling ........................ 48 2.3.2 IDEFI Information Modeling ............................. 52 2.3.3 IDEFIX Data Modeling ................................. 53 2.4 User Participation .............................................. 55 2.4.1 Serial Interviews ....................................... 60 2.4.2 Structured Meetings .................................... 61 2.4.2.1 Joint Application Development .................... 62 2.4.2.2 Electronic Meeting Systems ...................... 63 2.5 Business Process Reengineering .................................. 65 2.6 Summary .................................................... 68 CHAPTER 3 RESEARCH APPROACH .................................... 70 3.1 The Systems Development Research Method ........................ 70 7 TABLE OF CONTENTS - CONTINUED 3.1.1 Construct a Conceptual Framework ........................ 75 3.1.2 Develop a System Architecture ............................ 76 3.1.2.1 Objectives .................................... 77 3.1.2.2 Constraints .................................... 79 3.1.2.3 Measurable Functionalities ....................... 80 3.1.3 Analyze and Design the System ........................... 81 3.1.3.1 Data Structure Design ........................... 81 3.1.3.2 Specification of Program Modules and Functions ...... 82 3.1.4 Build the System ....................................... 83 3.1.5 Experiment, Observe and Evaluate the System ............... 85 3.2 Summary .................................................... 87 CHAPTER 4 GROUP MODELING TOOLS DEVELOPMENT .................. 89 4.1 Lessons learned from IDEFO prototype development .................. 89 4.1.1 IDEFO Tools .......................................... 89 4.1.2 Developing IDEFO Graphics .............................. 94 4.1.2.1 Method 1: Form-Based Tool and Scribe ............. 95 4.1.2.2 Method 2: Export to IDEF CASE Tool .............. 96 4.1.2.3 Method 3: The Enterprise Analyzer Viewer .......... 99 4.1.3 Second Generation IDEFO Tool .......................... 105 4.2 Development ofIDEFIX Group Data Modeling
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