Delivering with Energy
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F O R Im M E D Ia T E R E L E A
Article No. 8115 Available on www.roymorgan.com Link to Roy Morgan Profiles Friday, 30 August 2019 Powershop still number one in electricity satisfaction, despite losing spark in recent months Powershop has won the Roy Morgan Electricity Provider of the Month Award with a customer satisfaction rating of 78% for July 2019. Powershop has now won the past seven monthly awards, remaining unbeaten in 2019. Powershop’s customer satisfaction rating of 78% was followed by Lumo Energy (71%), Simply Energy (70%), Click Energy (70%), Red Energy (70%) and Alinta Energy (70%). E These are the latest findings from the Roy Morgan Single Source survey derived from in-depth face-to- face interviews with 1,000 Australians each week and over 50,000 each year. Powershop managed to maintain its number one position in customer satisfaction, despite it recording the largest decline in ratings of any leading provider, falling from 87% in January 2019, to 78% (-9%) as of July 2019. Over the same period, Lumo Energy, Simply Energy and Click Energy all fell by 4%, Red Energy remained steady, and Alinta Energy increased its rating by 1%. Although Powershop remains well clear of its competitors, if its consistent downtrend in ratings continues for the next few months, we may well see another electricity provider take the lead in customer satisfaction. The Roy Morgan Customer Satisfaction Awards highlight the winners but this is only the tip of the iceberg. Roy Morgan tracks customer satisfaction, engagement, loyalty, advocacy and NPS across a wide range of industries and brands. This data can be analysed by month for your brand and importantly your competitive set. -
Report: the Social and Economic Impact of Rural Wind Farms
The Senate Community Affairs References Committee The Social and Economic Impact of Rural Wind Farms June 2011 © Commonwealth of Australia 2011 ISBN 978-1-74229-462-9 Printed by the Senate Printing Unit, Parliament House, Canberra. MEMBERSHIP OF THE COMMITTEE 43rd Parliament Members Senator Rachel Siewert, Chair Western Australia, AG Senator Claire Moore, Deputy Chair Queensland, ALP Senator Judith Adams Western Australia, LP Senator Sue Boyce Queensland, LP Senator Carol Brown Tasmania, ALP Senator the Hon Helen Coonan New South Wales, LP Participating members Senator Steve Fielding Victoria, FFP Secretariat Dr Ian Holland, Committee Secretary Ms Toni Matulick, Committee Secretary Dr Timothy Kendall, Principal Research Officer Mr Terence Brown, Principal Research Officer Ms Sophie Dunstone, Senior Research Officer Ms Janice Webster, Senior Research Officer Ms Tegan Gaha, Administrative Officer Ms Christina Schwarz, Administrative Officer Mr Dylan Harrington, Administrative Officer PO Box 6100 Parliament House Canberra ACT 2600 Ph: 02 6277 3515 Fax: 02 6277 5829 E-mail: [email protected] Internet: http://www.aph.gov.au/Senate/committee/clac_ctte/index.htm iii TABLE OF CONTENTS MEMBERSHIP OF THE COMMITTEE ...................................................................... iii ABBREVIATIONS .......................................................................................................... vii RECOMMENDATIONS ................................................................................................. ix CHAPTER -
Victorian Energy Prices July 2017
Victorian Energy Prices July 2017 An update report on the Victorian Tarif-Tracking Project Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the Victorian Government’s website www.switchon.vic.gov.au or contact the energy retailers directly. Victorian Energy Prices July 2017 An update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, September 2017 Alviss Consulting Pty Ltd © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. -
Energy Charter 2020 IAP Disclosure.Pdf
2020 Disclosure Report to the IAP Leveraging high impact points to drive meaningful change for customers Message from our Chair The Energy Charter, starting to deliver The Energy Charter is a whole of sector initiative of 19 CEOs working together across electricity, gas and renewables to put customers at the centre of our businesses. We are not an industry body or a regulator – the Energy Charter is focused outward, on our customers, not on ourselves. We aim for “highest common denominator” – pushing each other to deliver for customers by promoting examples of best practice for signatories to adopt and collaborating in targeted groups to deliver specific projects through our #BetterTogether initiatives. Last year was foundational for the Energy Charter. In 2020, it is all about delivery: what is different and better for our customers because the Energy Charter exists? This has been an extremely challenging year for our customers, communities and signatories with bushfires, floods and the COVID-19 pandemic. However, with these challenges also come unique opportunities to better support Australians, to step beyond business-as-usual and demonstrate as a sector we are working together on the vision of the Energy Charter to “deliver energy for a better Australia”. REAL CHANGE FOR CUSTOMERS What have we done that has made an actual difference for the customer this year? My top three: 1. Stakeholders have told us that it is hard to get an overall picture of the level of customer service that the industry provides. In response, we have committed that each signatory will disclose their customer satisfaction scores. -
Wind Energy in NSW: Myths and Facts
Wind Energy in NSW: Myths and Facts 1 INTRODUCTION Wind farms produce clean energy, generate jobs and income in regional areas and have minimal environmental impacts if appropriately located. Wind farms are now increasingly commonplace and accepted by communities in many parts of the world, but they are quite new to NSW. To increase community understanding and involvement in renewable energy, the NSW Government has established six Renewable Energy Precincts in areas of NSW with the best known wind resources. As part of the Renewable Energy Precincts initiative, the NSW Department of Environment, Climate Change and Water (DECCW) has compiled the following information to increase community understanding about wind energy. The technical information has been reviewed by the Centre for Environmental and Energy Markets, University of NSW. The Wind Energy Fact Sheet is a shorter and less technical brochure based on the Wind Energy in NSW: Myths and Facts. The brochure is available for download at www.environment.nsw.gov.au/resources/climatechange/10923windfacts.pdf. For further renewable energy information resources, please visit the Renewable Energy Precincts Resources webpage at http://www.environment.nsw.gov.au/climatechange/reprecinctresources.htm. 2 CONTENTS CONTENTS ...............................................................................................................3 WIND FARM NOISE ..................................................................................................4 WIND TURBINES AND SHADOW FLICKER...........................................................11 -
Clean Energy Fact Sheet We All Want Affordable, Reliable and Clean Energy So We Can Enjoy a Good Quality of Life
Clean Energy fact sheet We all want affordable, reliable and clean energy so we can enjoy a good quality of life. This fact sheet sets out how we’re leading a transition from fossil fuels to cleaner forms of energy. Background Minimising or, where we can, avoiding financial EnergyAustralia is one of the country’s biggest hardship is part of the challenge as we transition generators of power from fossil fuels. Each to cleaner generation. We need to do this while preserving the reliability of supply. +800 MW year we produce around 20 million tonnes Rights to of greenhouse gases, mostly carbon dioxide Our approach involves supporting the renewable energy or CO₂, from burning coal and gas to supply development of clean energy while helping our electricity to our 2.4 million accounts across customers manage their own consumption so eastern Australia. they use less energy. Because when they do For around a century, coal-fired power plants that, they generate fewer emissions and they ~$3B have provided Australians with reliable and save money. Long term affordable power and supported jobs and renewable Supporting renewable energy agreements economic development. The world is changing with fossil fuel generation being replaced by Right now, EnergyAustralia has the rights to lower emissions technologies. more than 800 MW worth of renewable energy, combining solar and wind farm power purchase The way we generate, deliver and use energy agreements, and we half-own the Cathedral 7.5% has to change. As a big emitter of carbon, it’s Rocks wind farm. Of large-scale up to us to lead the transition to cleaner energy wind and solar in a way that maintains that same reliable and project in the NEM affordable access to energy for everyone. -
The Climate Risk of New Zealand Equities
The Climate Risk of New Zealand Equities Hamish Kennett Ivan Diaz-Rainey Pallab Biswas Introduction/Overview ØExamine the Climate Risk exposure of New Zealand Equities, specifically NZX50 companies ØMeasuring company Transition Risk through collating firm emission data ØCompany Survey and Emission Descriptives ØPredicting Emission Disclosure ØHypothetical Carbon Liabilities 2 Measuring Transition Risk ØTransition Risk through collating firm emissions ØAimed to collate emissions for all the constituents of the NZX50. ØUnique as our dataset consists of Scope 1, Scope 2, and Scope 3 emissions, ESG scores and Emission Intensities for each firm. ØCarbon Disclosure Project (CDP) reports, Thomson Reuters Asset4, Annual reports, Sustainability reports and Certified Emissions Measurement and Reduction Scheme (CEMAR) reports. Ø86% of the market capitilisation of the NZX50. 9 ØScope 1: Classified as direct GHG emissions from sources that are owned or controlled by the company. ØScope 2: Classified as indirect emissions occurring from the generation of purchased electricity. ØScope 3: Classified as other indirect GHG emissions occurring from the activities of the company, but not from sources owned or controlled by the company. (-./01 23-./014) Ø Emission Intensity = 6789 :1;1<=1 4 Company Survey Responses Did not Email No Response to Email Responded to Email Response Company Company Company Air New Zealand Ltd. The a2 Milk Company Ltd. Arvida Group Ltd. Do not report ANZ Group Ltd. EBOS Ltd. Heartland Group Holdings Ltd. Do not report Argosy Property Ltd. Goodman Property Ltd. Metro Performance Glass Ltd. Do not report Chorus Ltd. Infratil Ltd. Pushpay Holdings Ltd. Do not report Contact Energy Ltd. Investore Property Ltd. -
Draft Minutes of Meeting 8
Yass Valley Wind Farm & Conroys Gap Wind Farm Level 11, 75 Miller St NORTH SYDNEY, NSW 2060 Phone 02 8456 7400 Draft Minutes of Meeting 8 Yass Valley Wind Farm & Conroys Gap Wind Farm Community Consultation Committee Present: Nic Carmody Chairperson NC Paul Regan Non-involved landowner PR John McGrath Non-involved landowner JM Rowena Weir Non-involved landowner RW Tony Reeves Involved landowner TR Chris Shannon Bookham Ag Bureau CS Peter Crisp Observer PC Barbara Folkard Observer BF Brian Bingley Observer BB Wilma Bingley Observer LB Noeleen Hazell Observer NH Bruce Hazell Observer BH Alan Cole Observer AC Andrew Bray Observer AB Mark Fleming NSW OEH (Observer) MF Andrew Wilson Epuron AW Donna Bolton Epuron DB Julian Kasby Epuron JK Apologies: Sam Weir Bookham Ag Bureau Wendy Tuckerman Administrator Hilltops Council Neil Reid Hilltops Council Stan Waldren Involved landowner YASS VALLEY & CONROYS GAP WIND FARM PTY LTD COMMUNITY CONSULTATION COMMITTEE Page 2 of 7 Absent: Councillor Ann Daniel Yass Valley Council Date: Thursday 23rd June 2016 Venue: Memorial Hall Annex, Comur Street, Yass Purpose: CCC Meeting No 8 Minutes: Item Agenda / Comment / Discussion Action 1 NC opened the Community Consultation Committee (CCC) meeting at 2:00 pm. - Apologies were noted as above. 2 Pecuniary or other interests - No declarations were made. 3 Minutes of Previous meeting No comments were received on the draft minutes of meeting number 7, which had been emailed to committee members. The draft minutes were accepted without changes and the finalised minutes will be posted on the project website. AW 4 Matters arising from the Previous Minutes JM raised that the planned quarterly meetings had not been occurring and that the previous meeting was in March 2014. -
FNZ Basket 14102010
14-Oct-10 smartFONZ Basket Composition Composition of a basket of securities and cash equivalent to 200,000 NZX 50 Portfolio Index Fund units effective from 14 October 2010 The new basket composition applies to applications and withdrawals. Cash Portion: $ 1,902.98 Code Security description Shares ABA Abano Healthcare Group Limited 88 AIA Auckland International Airport Limited Ordinary Shares 6,725 AIR Air New Zealand Limited (NS) Ordinary Shares 2,784 AMP AMP Limited Ordinary Shares 432 ANZ Australia and New Zealand Banking Group Limited Ord Shares 212 APN APN News & Media Limited Ordinary Shares 1,759 APT AMP NZ Office Trust Ordinary Units 8,453 ARG Argosy Property Trust Ordinary Units 4,344 CAV Cavalier Corporation Limited Ordinary Shares 482 CEN Contact Energy Limited Ordinary Shares 1,508 EBO Ebos Group Limited Ordinary Shares 537 FBU Fletcher Building Limited Ordinary Shares 1,671 FPA Fisher & Paykel Appliances Holdings Limited Ordinary Shares 6,128 FPH Fisher & Paykel Healthcare Corporation Limited Ord Shares 3,106 FRE Freightways Limited Ordinary Shares 1,625 GFF Goodman Fielder Limited Ordinary Shares 3,990 GMT Macquarie Goodman Property Trust Ordinary Units 8,004 GPG Guinness Peat Group Plc Ordinary Shares 15,588 HLG Hallenstein Glasson Holdings Limited Ordinary Shares 430 IFT Infratil Limited Ordinary Shares 6,363 KIP Kiwi Income Property Trust Ordinary Units 10,287 KMD Kathmandu Holdings Limited Ordinary Shares 690 MFT Mainfreight Limited Ordinary Shares 853 MHI Michael Hill International Limited Ordinary Shares 1,433 NPX -
Automate CP.Xlsm
FCAS Causer Pays Settlement Factors Issued: 10/12/2020 Period of Application: 27/12/2020 to 23/01/2021 Sample Period: 12:05AM, 8/11/2020 to 12:00AM, 6/12/2020 Queensland, New South Wales, Victoria, South Australia and Tasmania Region Causer Pays Factors Scheduled and Semi-Scheduled Aggregations Factor AETV Pty Ltd 0.013562453 AGL Hydro Partnership 4.012190653 AGL Loy Yang Marketing Pty Ltd 0 AGL Macquarie Pty Limited 0 AGL PARF NSW Pty Ltd 2.310470219 AGL PARF QLD Pty Limited 0.46800389 AGL SA Generation Pty Limited 1.849553623 Alinta Energy Retail Sales Pty Ltd 0.449145117 Ararat Wind Farm Pty Ltd 0.875407241 Arrow Southern Generation Pty Ltd And Arrow Braemar 2 Pty Ltd 0.042579354 Boco Rock Wind Farm Pty Ltd 0.433630577 Bodangora Wind Farm Pty Limited 0.382480317 Bomen Solar Farm Pty Ltd As Trustee For Bomen SF Trust 0.556490672 Braemar Power Project Pty Ltd 0.706700821 Bulgana Wind Farm Pty Ltd 0.837111039 Callide Power Trading Pty Limited 0 Cherry Tree Wind Farm Pty Ltd As Trustee For The Cherry Tree Project Trust 0.156136526 Childers Solar Pty Ltd ATF The Childers Solar Trust 0.080755682 Clare Solar Farm Pty Ltd 0.651235137 CleanCo Queensland Limited 1.758098911 Clermont Asset Co Pty Ltd ATF Clermont Solar Unit Trust 0 Coleambally Solar Pty Ltd 1.111648664 Collector Wind Farm Pty Ltd 0.185651799 Crookwell Development Pty Ltd 0.401146682 CRWF Nominees Pty Ltd As Trustee For The CRWF Trust 0 CS Energy Limited 0 Darling Downs Solar Farm Pty Ltd 0.875202842 Darlington Point Solar Farm Pty Ltd 0.660040796 Daydream Solar Farm Pty Ltd As -
Infratil Investor Day
Infratil Investor Day 4 April 2014 Infratil Investor Day Trustpower Agenda • Performance developing points of difference • Focus on retail • Update on Australia © Trustpower Limited Highlights 2014 financial year • Acquisition of EDNZ accelerates retail multi-product strategy - 224,000 electricity customers - 54,300 telco services - 13,500 gas • Re-brand and launch into new geographies - Ready for metro launch • Significant progress on Snowtown Stage 2 wind farm • Completion of Esk Hydro © Trustpower Limited Consistent performance focus EBITDAF Return on adjusted capital © Trustpower Limited … and there are challenges • Demand remains flat • Government’s MoM programme – provides greater sector choice for investors • Labour / Green policy risk … TRUSTPOWER response © Trustpower Limited Re-launching the Brand – a point of difference • Stable, trustworthy and reliable • NZ owned and operated company • NZ based call centre • Excellent customer service • Rewards loyalty via Friends Gold (55% of customers) • Community involvement “So it comes down to customer service and what they do with their profit, which is where Trustpower gets two big ticks.” © Trustpower Limited Building brand value INTEGRATION Contact Energy Genesis Energy FUNCTIONAL CARE Pulse Energy Mercury Energy Meridian Energy Power Shop POWER COMPANY © Trustpower Limited Retail success – also means doing the basics well • Profitable customers that stay with you for a long time • Upsell must add value and / or increase loyalty • Cash is king and therefore processes must be excellent -
BUILDING STRONGER COMMUNITIES Wind's Growing
BUILDING STRONGER COMMUNITIES Wind’s Growing Role in Regional Australia 1 This report has been compiled from research and interviews in respect of select wind farm projects in Australia. Opinions expressed are those of the author. Estimates where given are based on evidence available procured through research and interviews.To the best of our knowledge, the information contained herein is accurate and reliable as of the date PHOTO (COVER): of publication; however, we do not assume any liability whatsoever for Pouring a concrete turbine the accuracy and completeness of the above information. footing. © Sapphire Wind Farm. This report does not purport to give nor contain any advice, including PHOTO (ABOVE): Local farmers discuss wind legal or fnancial advice and is not a substitute for advice, and no person farm projects in NSW Southern may rely on this report without the express consent of the author. Tablelands. © AWA. 2 BUILDING STRONGER COMMUNITIES Wind’s Growing Role in Regional Australia CONTENTS Executive Summary 2 Wind Delivers New Benefits for Regional Australia 4 Sharing Community Benefits 6 Community Enhancement Funds 8 Addressing Community Needs Through Community Enhancement Funds 11 Additional Benefts Beyond Community Enhancement Funds 15 Community Initiated Wind Farms 16 Community Co-ownership and Co-investment Models 19 Payments to Host Landholders 20 Payments to Neighbours 23 Doing Business 24 Local Jobs and Investment 25 Contributions to Councils 26 Appendix A – Community Enhancement Funds 29 Appendix B – Methodology 31 References