Celebrating Leadership in Community Engagement and Corporate Giving

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CELEBRATING LEADERSHIP IN COMMUNITY ENGAGEMENT AND CORPORATE GIVING These Canadian companies are investing in social impact – meet the Caring Companies 18 Asset Management Innovation Credit Union Prospera Credit Union Access Communications Investors Group Raymond James Ltd. Co-operative Limited Johnston Group Inc. Royal Bank of Canada Alectra Inc. KCI (Ketchum Canada Inc.) Sandstone Asset Management Inc. Alterna Savings KPMG LLP Selectpath Benefits & Financial Inc. BarterPay Canada Inc. Loblaw Companies Limited Shoppers Drug Mart Bayshore Healthcare Mackenzie Investments SiMPACT Strategy Group BCAA Manitoba Liquor & Lotteries Smith’s Funeral Homes (Burlington) BlueShore Financial Manulife Financial Limited Carters Professional Corporation Mawer Investment Management Ltd. Stratos Inc. CIBC McLean Hallmark Insurance Group Ltd. Sun Life Financial Coast Capital Savings MD Financial Management, TD Bank Group Connect First Credit Union CMA Companies TELUS Digital Echidna MEC (Mountain Equipment Co-op) Terrapure Environmental ENMAX Corporation Medavie Blue Cross The Co-Operators Group Limited Federated Co-operatives Limited Meridian Credit Union Trico Homes Inc. Fidelity Investments Canada ULC NAV CANADA Trisura Guarantee Insurance Company First West Credit Union Nestlé Waters Canada Tundra Process Solutions GlaxoSmithKline Inc. Partnership Group - Sponsorships Wealth Creation Preservation Great-West Life Assurance Company, Specialists & Donations Inc. London Life and Canada Life PearTree Canada Westminster Savings Credit Union Harvey McKinnon Associates Power Corporation of Canada WFCU Credit Union Highstreet Asset Management PricewaterhouseCoopers LLP, Canada Woodbine Entertainment Group The Imagine Canada Caring Company movement was started in 1988 to encourage more businesses to give back 1% of their profit in donations and volunteer time. Collectively, Caring Companies donate more than $450 Million to Canadian communities each year. Demonstrate your commitment to Canada. Become a Caring Company: imaginecanada.ca .

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Making Banking Easier at Every Step
2015Annual Report Making banking easier at every step. © BlueShore Financial Credit Union 2015 Annual Report of BlueShore Financial Credit Union. TABLE OF CONTENTS Leadership Viewpoints 3 Easy to do Business With 4 Achievements & Advancements 5 Celebrating 75 Years 6 Advancing Growth & Profitability 7 Report of the Independent Auditor 8 Financial Results & Message to Members 9 Accountability & Transparency 10 © BlueShore Financial Credit Union Leadership Viewpoints Message from Board and Management Chris Catliff, President When we ask clients what they need more of, it’s often not more money, it’s more and CEO, and Dave time. We are all more time-starved than ever before. This is why BlueShore Financial Davenport, Chair, Board continues to introduce new services to save time and increase convenience, while of Directors, in the new remaining true to our commitment to develop long-term relationships to improve BlueShore Financial our clients’ overall financial well-being. branch in Edgemont Village, North Vancouver Through client research you’ve told us that “being easy to do business with” is a priority. We achieve this by combining easy-to-use mobile and digital solutions with our team of trusted advisors to make which opened in fall 2015. the complex, simple; the routine, convenient; and the time-consuming, streamlined. In addition to launching new online and mobile services for our clients in 2015, we exceeded financial objectives reaching $4 billion in Assets Under Administration, achieved robust growth in total loans and deposits, and reduced loan delinquency to a mere 8 basis points, the lowest level in our history. For 75 years we have put our clients first, building a stable, profitable, award-winning credit union along the way.
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