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Ethekwini Municipality DRAFT DRAFT DRAFT Kindly send written comments to: Ms C Kerr or Mrs H Naidoo Office of the City Manager Geographic Information and Policy office 3rd Floor, Shell House 221 Smith Street DURBAN or P O Box 5856 DURBAN 4001 Fax 031 3113446 or e-mail [email protected] [email protected] By the 31 March, 2005 eThekwini Municipality Annual Report 1 July 2003 to 30 June 2004 DRAFT DRAFT DRAFT Credits: This Annual Report was compiled and published by the Corporate Policy Unit (CPU) which is situated in the Geographic Information and Policy Office (GIPO): the strategic arm of eThekwini's Office of the City Manager. The Report reviews all activities of the eThekwini Municipality for the period 1 July 2003 to 30 June 2004. Content: eThekwini's six Deputy City Managers (DCMs) and their senior management team contributed information and data specific to their cluster, unit or department. Co-ordinators: Hyacinthia Naidoo Carolyn Kerr Proofreading: Carolyn Kerr Cover Design and Layout: Thomas Ferreira Contact Details: Jacquie Subban Head : Geographic Information and Policy office Office of the City Manager Tel : 3113439 Fax: : 3113446 Email : [email protected] DRAFT DRAFT DRAFT Table of Contents Message from the Mayor Vision List of Figures List of Tables List of Appendices Abbreviations Preface 1. Introduction 1.1. Background 1.2. Organogram 1.3. Profile of eThekwini 2. Corporate and Human Resources 2.1. Human Resources 2.2. Legal Services 2.3. Management Services and Organisational Development 2.4. Occupational Health 2.5. Skills Development 3. Governance 3.1. City Hall Administration and Secretariat 3.2. Communications 3.3. Community Participation and Action Support 3.4. Regional Centres 4. Health, Safety and Social Services 4.1. Emergency Services 4.2. Health 4.3. Metro Police 4.4. Parks, Recreation, Cemeteries and Culture 5. Office of the City Manager 5.1. Audit 5.2 Geographic Information and Policy 5.3 International and Governance Relations 5.4. Ombudsperson and Investigations 6. Procurement and Infrastructure 6.1. Cleansing and Solid Waste 6.2. Electricity 6.3. Engineering 6.4. Housing 6.5. Procurement 6.6. Transport Authority 6.7. Water and Sanitation 7. Sustainable Development and City Enterprises 7.1. Business Support 7.2. City Enterprises 7.3. Development Planning and Management 7.4. Economic Development and Facilitation 7.5. Markets 8. Treasury 8.1. City Fleet 8.2. Finance 8.3. Internal Control 8.4. Real Estate 9. Appendices DRAFT DRAFT DRAFT Message from the Mayor We are proud to present and recommend eThekwini’s Annual Report - 1 July 2003 to 30 June 2004 for your attention. The City’s top achievements such as uShaka Marine Park have been widely-publicised; this Report also highlights a wide range of successful projects throughout the Municipality for the period. As this is the first Annual Report of its type, base data as well as achievements are included with information presented by municipal cluster. Not only is this a report to our citizens and stakeholders, but it also fulfils new legislative reporting requirements. It includes Key Performance Indicators (KPIs) for the various municipal clusters and the corresponding measurements, as well as financial statements and assessments. The sections dealing with the large service delivery clusters such as Health, Safety and Social Services and Procurement and Infrastructure have the in-depth details that most readers will find of most interest. However, the Corporate and Human Resources and the Office of the City Manager sections provide fascinating insights into _hidden’ services such as the huge human resources and skills development work, and the vital but background work of the policy, IT, internal auditting, and Ombudsperson and International and Governance Relations offices. The Governance section details the rewarding work done in the fields of community participation and in the provision of regional centres, while the Sustainable Development and City Enterprises section contains statistics and valuable information on city growth. The Treasury cluster performs critical municipal functions and has supplied detailed data in this regard. The City won the VUNA Award for the best performing municipality in its category for the period dealt with in this Report and for good reason - 2003/2004 was a year of growth and innovation for eThekwini. But, we are also realistic and practical and have noted where improvements are necessary and action needed, and these areas are receiving attention. DRAFT DRAFT DRAFT Vision “By 2020, the eThekwini Municipality will enjoy the reputation of being Africa’s most caring and liveable city, where all citizens live in harmony. This vision will be achieved by growing its economy and meeting people’s needs so that all citizens enjoy a high quality of life with equal opportunities, in a city that they are truly proud of.” DRAFT DRAFT DRAFT List of figures Figure 1.1. Organogram - eThekwini Municipality Figure 1.2 Map showing the boundary of the eThekwini Municipality Figure 1.3 Distribution of residents by population group List of Tables Table 1 Population by age group Table 2 Average number of persons per household Table 3 Dwelling types in the EMA Table 4 Employment in the EMA Table 5 Education levels in the EMA Table 6 Personnel in the EMA Table 7 Occupational Health and Safety statistics Table 8 Number of employees trained during 2003-4 Table 9 Expenditure on skills development Table 10 Training interventions by race Table 11 Training interventions by gender Table 12. Training interventions by provider Table 13 Number of learners per level and type of programme Table 14 Personal Health Care Selected Indicators Table 15 Number of people who received counselling by type Table 16 Number of patients who were assisted via the PMTCT programme Table 17 Pollution Control and Risk Management Table 18 Environmental Health Services Table 19 Monitoring and inspections Table 20 Disease/Poisoning Investigations Table 21 General Inspections Table 22 Health Indicators Table 23 TB Case Finding Summary Table 24 Number of clinic attendees that were recorded for this period. Table 25 Social Development Programs in the EMA Table 26 Number of Arrests by Area Table 27 Number of Traffic Violations by Area Table 28 Number of Crimes by Area Table 29 No. of Personnel Per Station by Area and Rank Table 30 Number of facilities upgraded/maintained Table 31 Usage of Libraries and Museums Table 32 Number of Library Books borrowed and acquired Table 33 No. of Manhours to Maintain Beaches Table 34 Financial Report for 2003/4 Table 35 Typical Water Supply Projects Individual Table 36 Typical Sanitation Projects Included Table 37 Typical Rural Water and Sanitation Projects Table 38 Development and Planning Turnaround times Table 39 Building Applications Summary DRAFT DRAFT DRAFT List of Appendices Appendix A : Accumulated funds and reserves Appendix B : Trust funds Appendix C: External loans and internal advances Appendix D: Analysis of fixed assets Appendix E: Provisions Appendix F: Analysis of operating income Appendix G : Detailed income statement Appendix H: Cash Flow statement Appendix I: Balance Sheet Appendix J: Income Statement Appendix :K Notes to the financial statements Appendix L Auditor Generals Report on the Financials Appendix M Organisational Scorecard Appendix N Status Report of the Assessment on arrear percentages. Appendix O Statistical information. Appendix P Operating grants and subsidies: 2003-2004 Appendix Q Performance Bonus Review System Appendix R Municipal Entities Scorecard Appendix S eThekwini Business Development Centre performance management report Appendix T Response to the Auditor-General's Report Appendix U Disclosures Concerning Councillors, Directors and Senior Officials DRAFT DRAFT DRAFT Acronyms Abbreviation Explanation ABE Adult basic education ABET Adult basic education and training ABM Area-based management Add'l Additional AMR Automated meter reading ANC Antenatal clinic BEE Black Economic Empowerment Bn Billion (Rands) CASP Citizens’ Action Support Programme CBD Central Business District CEO Chief Executive Officer CGIS Corporate Geographic Information System CHH Child-headed households CHW Community health workers CMIP Consolidated Municipal Infrastructure Programmes Co-ops Co-operatives COPD Chronic obstructive pulmonary disorder CPTR Current public transport records CPU Central processing unit CPU Corporate Policy Unit CSI Customer service improvement CSP Community Skills Programme DAEA Department of Agriculture and Environmental Affairs DCM Deputy City Manager DIPA Durban Investment Promotion Agency DOL Department of Labour DPLG Department of Provincial and Local Government DPW Department of Public Works DRHP Durban Rotterdam Housing Project DTI Department of Industry DTP Desk-top publishing DWAF Department of Water Affairs and Forestry EE Employment Equity EESMP eThekwini Environmental Services Management Plan EFA Electricity for all EIA Environmental impact assessment EMA eThekwini Municipality Area ENT Ear, nose and throat EPWP Expanded Public Works Programme ETA eThekwini Transport Authority EU European Union EXCO Executive Committee FMHC First Metro Housing Company FY Financial year GDS Growth and Development Summit GIPO Geographic Information and Policy Office GIS Geographic Information System GMs General Managers HDI Human Development Index HR Human Resources ICC International Convention Centre ICT Information & Communication Technology ID'd Identified IDP Integrated Development Plan INK Inanda, Ntuzuma and Kwa
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