January 18, 2018 East Japan Railway Company Tokyo Branch Office JR EAST VIEW Travel Service Co., ltd.
Opening of a JR EAST Travel Service Center in Ueno Station —Enhancing Services for Visitors to Japan From Overseas— The “JR EAST Travel Service Center” at Ueno Station , for visitors to Japan from overseas, will be
opened outside the Central Gate. In this way, services are being enhanced to meet the needs of
overseas visitors, who are expected to continue increasing in the future.
1. Facility overview Name of facility JR EAST Travel Service Center Opening hours 8:30 a.m. – 7:00 p.m. (8:30 a.m. – 6:00 p.m. on weekends and public holidays) *Windows exclusively for overseas visitors are open from 8:30 a.m. – 5:00 p.m. *The Travel Counter is open from 10:00 a.m. – 7:00 p.m. (weekdays) and 10:00 a.m. – 6:00 p.m. (weekends and public holidays) (Inbound passes are sold and exchanged at the Travel Counter after 5:00 p.m.) Number of windows 10 (three exclusively for overseas visitors, seven Travel Counters) Operating company JR EAST VIEW Travel Service Co., ltd.
2. Opening date Thursday, February 1, 2018
3. Services, etc.
Services provided Exchanges and sales of JR East inbound products, “JAPAN RAIL PASS” exchanges, JR ticket and domestic/overseas travel product sales, tourist information, etc. (Customers other than overseas visitors may also continue using this Travel Service Center) Available languages English
４．Other ・This is the ninth “JR EAST Travel Service Center” after those located inside Narita Airport Terminal 1 Station, Narita Airport Terminal 2・3 Station, Tokyo Monorail Haneda Airport International Terminal Station, Tokyo Station, Shinjuku Station, Sendai Station, Ikebukuro Station, and Shibuya Station. ・Wednesday, January 31 is the last day the “JAPAN RAIL PASS” can be exchanged at the Ueno Station Information Center.
▪Location 1F Ueno Station ▪Exterior image