EVENT & VENUE GUIDE TAKE THAT GREATEST HITS LIVE 2019 - 08.06.19 KEY TIMES Saturday 8 June 17.30 Road closure 17.30 Gates open 19.10 Support Act - Rick Astley ! Take That TO GAIN ADMISSION REMEMBER TO BRING THE FOLLOWING: 20.25 • THE TICKET(S) Show curfew • IF YOU HAVE SELECTED PRINT@HOME TICKET(S), YOU WILL 22.30 NEED TO PRINT YOUR TICKET(S) ON CLEAN, WHITE, A4 PAPER SO THE BARCODE IS CLEARLY VISIBLE. Roads open THE VENUE DOES NOT HAVE MOBILE TICKETING. YOUR 23.30 PRINT@HOME BARCODE WILL NOT SCAN AT THE TURNSTILE, USING YOUR MOBILE PHONE.

*PLEASE NOTE: TIMINGS ARE SUBJECT TO CHANGE

PLEASE BE AWARE THE SHOW WILL CONTAIN FLASHING LIGHTS AND SMOKE EFFECTS THROUGHOUT

EVENT & VENUE GUIDE PRINCIPALITY STADIUM KEY POINTS

A FULL CITY CENTRE ROAD CLOSURE around the stadium will start at 17.30 and the roads are expected to open at 23.30 following the show. Remember to make allowances for busy motorways and trunk roads when driving into the city. The M4 corridor and Cardiff is expected to be very busy.

WEATHER WATCH. Please check the weather forecast prior to departure and ensure that you bring appropriate clothing for all weather conditions.

EVENT PARKING / PARK & RIDE is available at Leckwith and can be accessed from junction 33 off the M4 and then follow signs to the site.

PROHIBITED ITEMS. Professional Cameras, Audio / Video Recorders, Large bags and Rucksacks, Lasers or Flash Lights, Sel e Sticks, Large Umbrellas, Pyrotechnics, Knives, Tasers, Mace, or Glass. For the full list visit - principalitystadium.wales/information/ground-rules

BAG POLICY. Wherever possible please refrain from bringing bags to the show. We will not permit large bags and rucksacks into the stadium but you will be permitted to take small bags and handbags in with you. We class small bags as no larger than 35cm x 40cm x 19cm or standard handbags. All bags will be subject to 100% search upon arrival at the stadium, any bags that exceed the permitted size will not be allowed in.

GET IN EARLY. We don’t want you to arrive late and miss the concert, so please allow plenty of time to travel. We have enhanced security procedures in place which means it will take you longer to get into Principality Stadium than it has done in the past.

EVENT & VENUE GUIDE PRINCIPALITY STADIUM E

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T M D S A R S IN E D RD C L Y A A R H U D VILL C C I O D D R E T T O H R E T T S R D O IGE IE R ELL W R R A R H H M P D Y TL U S A M C N CH S D O N O N P Y C P E O E WY R E K T L FITZ O S U Y IG D B RA M T C D U E IN R K ST R W R N N A O YE R RR A E A A V S T E ST PL CARDIFFT C O S D R N C A E RRI O H A S A N E T EH KF R R N IELD O E T E S O N T W T O THF Y C R R R MI H U FA D T S Y D T SK R S I E C R N O L T H T N D T ST L S E R S S R THE T T D B S LOW R C F R E I O O NG C I R S T C C H A G H B EN L OR E Y I M D N S F Y B R D O O DD U ROAD CLOSURES O R O R N D Additions: R Y N A E D D S W G R T D O E D R R D KL SWO L D IN MUS P T O A S T G S E S R T C R ER ER S On public safety grounds, there will be a partial road T V O Y Civic Centre: Access to part of the Civic Centre ED K E E U PE X TH SE P F U U P U ST O SO W L M A R M R D A P closure in the city centre from 5.30pm until 11.30pm. S E will be controlled throughout the day, with access K N RD A A T LA R RD V FO V LL E K S OX II A REW HE DE allowed only for event parking, limited commuter H ND TAN T A C Y PL A S D R S ST R W • Tudor Street from its junction with Clare Road to its junction with A IT N E A D E W P R T C RD E E N A S T H G S TH R SS parking, loading and access to private car parks. O DD T R E E O O Y D RS P G R Wood Street (access for residents and traders will be permitted via D R O TER D G L C E G AR U W O G R R T TTG R E N S A H L STU MF O N S LO T U EVARD DE PLA S L O V O STFitzhammon Embankment.) R B E ET Roads affected include: King Edward VII Avenue, S

R D Y P N D W R LA A P I ST P N OT A I LB P D TA A R E W K S G R Museum Avenue, City Hall Road, College Road and GREYFRIARS RD O S R K L R F E P N A Y M G L T F I IR • Plantagenet Street and Beauchamp Street from their junctions with H R I N T N A OW E ST I E RBT O ON R HE T F K Z L S OC T Gorsedd Gardens Road. AMI K R CR M H E IA A CARDIFF CASTLE R S O Despenser Place to their junctions with Tudor Street (access for Y T L CASTELL CAERDYDD N A FIT R EE C T A ZALAN I S U H O N M Q ST T N O residents and traders will be permitted.) U ARD IRA DGE R EDW P P BRI RD C N L COW DGE S L BRI T H OW JO C C TH H H IL S N W O W E A C K I L U E F CAST D G ST DAVIDS R L S E O • Dispenser Street from its junction with Clare Street. L O L W T M L E D

O H Y S L W E L Please note: A DEWI SANT L I D S N A W N U W N S O L S S Y NE B T G W S T T E EE M T E Y T H TH R IN ER C D S W R A R S S R E K VI R T U H S N G K E ST T CH A T O O IS LLE I S A G Y N GE G • Fitzhamon Embankment – access to buses and residents will be E ID U S R GT M S R IL A S A IDS B DFORD ND T S D T B T T AV D R S D A If there are any safety concerns in connection E RO E N O WE O O ST V N D WELLIN W B K A T I Y U R T D maintained. ND DH

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L AM H GU W E A L C ST ST with crowds queuing to go into the venue prior to

S R DEWI SANT R A D M D M C E Y MOTORPOINT O D SB PE R R A N E G O E S PRINCIPALITY STADIUM A S A C C L A ARENA M K H ST N N U T AR N A S S E A DEG T T N CH STADIWM PRINCIPALITY RE D • The following roads will be closed in their entirety: High Street, St T S gates opening, there may be a need to close Wood F M T A PL G P R A IT EL L M AR L Z T JOHN E O E P S T P PL E T R H HA S U ST EL IN S L T A LEWIS Mary Street, Caroline Street, Wood Street, Central Square, Westgate N A Y O Street and Westgate Street earlier, along with lane C E R SP N K Y DE M R CA E T A S N E N S A P ST S ON L IN G T L IA T A N E N P E A E A N L C R UTE L Street, Quay Street, Guildhall Place, Golate, Park Street, Havelock K R L restrictions adjacent to Gate 1 on Cowbridge Road R E D L B E T D O I N O S W M T Street and Scott Road. East. TUD B ST OR S U RT T T BE E ER S H T ORERD C If there are any safety concerns relating to the DMA E E LL W E CALLAGHAN N J R PEND C YRIS TR U TO ST SQUARE queuing system at Cardiff Central Train Station, B N D I R LA LE T S E R C AL T N L R A U T IA ILL A F A S IG C F O R RE L C HA T then Wood Street, Westgate Street, Park Street, O O F O L M RD E E M F E P D S S Y D C T FO ELE RD C R SO O A I R IT H N D Y N ME DR O RD M B O Havelock Street, St Mary Street, Penarth Road, S A D D H E T N

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H C A N S O Y T U R A H E O Saunders Road and Customhouse Street will T T R D L L A T L T R R N A R A S R L A N S RU A E W IVERS A D T GE UN RD N N S E R N S remain closed until safety concerns are remedied. N S T D O T R C D E ON G P ETT E L R RADE T AL PA S N CAN L E AN O P D G

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E F R A ROADA CLOSURE FFORDD AR GAU R E F S H N T stadium in plenty of time, leave large bags at R C T T L D ST R S Y DIVERSION ROUTE LLWYBR GWYRIAD L C A LE D I L A D A G I home and pay attention to the prohibited items V N N R T E E S VIR FE E SUGGESTED ON FOOT MEETING POINT MAN CYFARFOD AR DROED A AWGRYMIR S P A C T D E R Q C O E S listed via www.principalitystadium.wales C UN OR M SUGGESTED CAR DROP OFF/PICK UP O MAN GOLLWNG/CASGLU CEIR A AWGRYMIR M H UD Y C LO C A P D A O R T B S PEDESTRIANISEDD AREA ARDAL I GERDDWYR R N U P A H M A L C L A B ST A ER T D T A AV I LY S L L L D G C D RE E S R O D E G R A T B TA FF S E MBA T NKM ENT

EVENT & VENUE GUIDE PRINCIPALITY STADIUM TRAVEL RAIL MOTORWAYS & CAN YOU CYCLE TRUNK ROADS OR WALK? National Rail As with all major events, ticket holders are encouraged to Those who live locally in Cardiff may want to travel by bicycle plan well ahead and make allowances for busy motorways Network Rail is advising customers that there will be or walk. Research shows us that 52% of car trips made in the and trunk roads. The M4 corridor and Cardiff is expected Welsh capital are less than 5km. This is a distance that can be engineering work in the early hours of Sunday morning, to be very busy. which will effect some of the late night services on comfortably cycled in 20 minutes. Saturday evening going east of Cardiff. We also know that 28% of Cardiff residents who currently do Passengers are advised to plan their journey in advance not cycle would like to do so. at www.nationalrail.co.uk or by calling Travel Line Cymru TAXIS on 0800 464 0000. When the roads are congested this makes cycling an even St Mary Street taxi rank (outside the House of Fraser) will more attractive option as travel by bicycle would be quicker be closed from 5.30pm. than a car during rush hours or during big events. Transport For Wales Transport for Wales is advising all customers that trains in the Cardiff area are expected to be busy all day. Those travelling into the city to watch the concert are advised to BUS travel as early as possible. Local Bus There will be a full crowd management system at Cardiff Cardiff Bus is advising all customers that services will be Central and Cardiff Queen Street Station will close after diverted out of the central city bus stops from 5.30pm. the event has fi nished. For more information on Transport Buses displaced from stops within the closure will relocate for Wales’ services, please visit www.tfwrail.wales/events to either Churchill Way for the east, Greyfriars Road for the north or Tudor Street for the west. All of the information about Cardiff Bus services can be read here - https://www.cardiffbus.com/principality- stadium

National Express National Express coaches will use Sophia Gardens as usual.

PLEASE CHECK PUBLIC TRANSPORT TIMES FOR *THE INFORMATION IS ACCURATE AT THE DATE OF PUBLICATION AND JOURNEY HOME IN ADVANCE. WILL BE SUBJECT TO CHANGE AS TRAVEL PLANS ARE UPDATED.

EVENT & VENUE GUIDE PRINCIPALITY STADIUM PARKING EVENT PARK EVENT-DAY SHOPPING & RIDE PARKING PARKING Park & Ride Cardiff West, Leckwith – Post code: Sophia Gardens (cars) Shoppers are advised to make use of the dedicated Shopping CF11 8EG (Approximately, 0.5 mile walk to the Principality Stadium, Gate 2). Park & Ride sites at Pentwyn or County Hall. Other city centre car parks are also available: North Road Car Parks, St David's Event Park & Ride is available at Leckwith and can be Getting there: Exit junction 32 of M4 Shopping Centre, John Lewis, Capitol Shopping Centre, and accessed from junction 33 off the M4 and then follow Cost: £15 payable on the day at the car park (cash only) NCP (Adam Street, Dumfries Place and Greyfriars Road) signs to the site. Parking time: Car park opens at 8am and closes at midnight

To pre-book Park & Ride visit – https://zeelo.co/rides/ Please Note: Sophia Gardens car park will be staffed until DISABLED Wales-Rugby/cars-park-ride-and-premium-parking-for- 6.30pm, all vehicles are left on site at the owner’s risk. take-that-16309 Cardiff Council will not be held responsible for any theft PARKING or damage to motor vehicles or personal possessions. Any Disabled drivers are advised to use Sophia Gardens. Disabled The drop off point is Tresillian Way North, at the rear of vehicles left in the car park after closing time will be fi ned. the railway station. parking is also available at various private car parks. Please Civic Centre Event Day Parking (cars) check individual websites for availability. The Park & Ride is 1.5 miles from the city centre which take approximately 10 to 15 minutes. Getting there: Exit Junction 32 of the M4, head south on the A470 towards the city centre and follow signage to the civic If you pre-book, the cost is £8 or £10 payable on the day centre. (cash only.) Cost: £15 payable on the day (cash only) or £12 if you pre- Staff will arrive at the car park at 10.30am, with the book. To pre-book your parking, click on to: https://zeelo.co/ site opening at 10.30am and the fi rst bus leaving at rides/Wales-Rugby/coaches-park-ride-and-premium-parking- 11am. The last bus will leave the pick up at the pick- for-take-that-16310 up point at 11.30pm with the car park closing at 12 midnight. Civic Centre Event Day Parking (coaches) Cost: £25 payable on the day (cash only) or £25 pre-book - https://zeelo.co/rides/Wales-Rugby/coaches-park-ride-and- premium-parking-for-take-that-16310 Parking time: The car park opens at 7.30am and will open at 8am and all cars must be either removed or have a pay and display ticket displayed by 8am on Sunday June 9th.

EVENT & VENUE GUIDE PRINCIPALITY STADIUM THE STADIUM

General Rules PLEASE ENTER VIA THE GATE NUMBER SHOWN ON YOUR TICKET UNLESS DIRECTED Entry to the stadium will be denied to any person carrying OTHERWISE BY THE STEWARDING TEAM alcohol, any drink containers, recording equipment, photographic equipment, airhorn, golf umbrellas or any article (for example, a fi rework or fl ag stick) which may be used as a weapon or missile. Types of Payment Accepted Please be aware that smoking is not permitted in any area of the stadium. Mastercard/Visa/Switch/Cash. No duplicate ticket will be issued in the event of the original ticket being misplaced or lost. Box Offi ce Collection For full terms and conditions, visit www.principalitystadium.wales Tickets will be available to collect on the day of the event. Please bring your ticket booking reference number and credit card used to make the booking with you. The cardholder will be required to Children Rules sign for the tickets. Under 14 years must be accompanied by an adult. Collection Offi ce Address: WRU Store, Westgate Street, Cardiff (Next to Gate 3 of the Stadium) Food & Beverage Accessible Seating The Stadium offers numerous food and licensed bars. No personal food or drink items are permitted to be brought in The venue is accessible. For more details, please contact the Box to the venue. Contactless payments available at all outlets. Offi ce on 02920 822 432. Opening Hours: Monday to Saturday 9.30am - 5.30pm.

EVENT & VENUE GUIDE PRINCIPALITY STADIUM NORTH STAND

U37 U38 U1 U2 U36 UN1 UN2 UN3 UN4 U3 INSIDE M36 M37 M38 N1 N2 N3 N4 M1 M2

U35 M3 U4 M35 L36 L37 L38 L39 L40 L41 L42 L1 L2 L3 M4 Food & Beverage L35 L4 U34 M34 U5 Food and beverage products available on all levels throughout the stadium. M5 L34 L5

U33 M33 L33 L6 M6 U6 Cashless Bars

U32 M32 L32 L7 M7 U7 Following a successful trial of Cashless Bars, we have increased the number of bars accepting card and mobile only payments. These bars are indicated on the stadium plan to the left. U31 M31 L31 L8 M8 U8 BT S Cash and card payments are accepted at all other bars. AND T T S U30 M30 L30 L9 M9 U9 AND T Merchandise

W E S Merchandise units located on each level and two U29 M29 L29 L10 M10 U10 located in bowl.

U28 M28 L28 L11 M11 U11

L12 M12 U12 U27 M27 L27

L13 M26 L26 M13 U13 U26 L14 L25 L15 M14 M25 L16 L24 L23 L20 L19 L18 L17 L22 L21 U14 U25 M15 M24 M23 M22 M21 M20 M19 M18 M17 M16 U15

U24 U23 U22 U21 U20 U19 U18 U17 U16

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BAR BAR FOOD MERCHANDISE PROGRAMMES that only accept throughout stadium card/contactless on mobile units payments PRINCIPALITY STADIUM SECURITY

SECURITY PROHIBITED ITEMS WHAT ELSE DO WE DO TO KEEP YOU SAFE? The safety and security of all our visitors is our Top Priority. • Professional Cameras, Audio / Video Recorders There are many visible security measures that you may see while Lasers or Flash Lights / Selfi e Sticks / Golf Umbrellas With the recent tragic events in the UK, we are continually in and around the stadium and some that you will not: / Pyrotechnics reviewing our security procedures at the stadium. We work very • Each and every event is threat assessed by South Wales closely with South Wales Police, the Wales Extremism & Counter • Knives, Tasers, Mace, or Glass Items Police and appropriate police resources put in place in and Terrorism Unit and our local partners to ensure that there is a • Any Item/Action deemed to challenge public safety around the stadium and the city centre. coordinated and appropriate level of security in place for each and every event. • We also use ‘sniffer dogs’ in certain areas to aid in our The full list of prohibited items is listed on our website under vehicle and personnel searches. If you’re coming to the stadium, please ensure you arrive in plenty www.principalitystadium.wales/information/ground-rules of time to pass through our enhanced security checks. • Together with our well-trained stewarding staff, we have a comprehensive and continually monitored CCTV system in Our security and stewarding teams are there for your safety. operation at all times. Please cooperate fully with all security personnel. PREPARING FOR OUR SEARCH PROCEDURES • Prior, during and post each event there will be road closure It’s really simple. plan put into place by Cardiff City Council around the OUR BAG POLICY • Finish up any food and drink before you enter the stadium as stadium, with anti-vehicle countermeasures being used. you’re not allowed to take these in with you. Due to the current unprecedented security situation, it’s better for everyone if you do not • Head to the gate that is stated on your ticket and join one bring a bag at all. We will not permit large of the queues. bags into the stadium but you will be permitted • The bag search lanes are clearly indicated. to take small bags and handbags in with you. We class small bags as no larger than 35cm x • Please present yourself to one of our Search Stewards with 40cm x 19cm or standard handbags. There are your coat open and be prepared for a body search and to no bag storage facilities available at the stadium answer any questions that you may be asked. – please plan ahead if you intend travelling to • Once through the search procedure, present your ticket at Cardiff with a large bag. the turnstiles and enter the stadium.

EVENT & VENUE GUIDE PRINCIPALITY STADIUM SAFETY

REMEMBER TO COME PREPARED FOR ALL WEATHERS AND WEAR SUITABLE CLOTHING • Small Umbrellas are permitted but cannot be used whilst the event is in progress. Strictly no golfi ng umbrellas are allowed inside the venue. • Don’t forget your medication if you need to take it during the day IMPORTANT PLEASE NOTE NO RE-ENTRY POLICY • Remember to drink plenty of water to stay hydrated BANNED AND PROHIBITED ITEMS WE OPERATE A STRICT NO • For everyone’s safety Principality Stadium is a Zero RE-ENTRY POLICY. Tolerance venue to drugs and Legal Highs WE APOLOGISE BUT ANY ITEM NOT • Look after each other – agree a meeting point if you get ALLOWED INTO THE VENUE BY SECURITY IF YOU LEAVE THE BUILDING THEN YOU separated from your friends STAFF REMAINS THE RESPONSIBILITY OF WILL BE REFUSED ACCESS BACK INSIDE. • If you have any concerns during the day speak to our ITS OWNER AND THE VENUE WILL NOT stewarding team TAKE ANY RESPONSIBILITY FOR ITEMS SURRENDERED. ITEMS LEFT OUTSIDE WILL • Our on-site medical staff are there to help you if you feel unwell. BE REMOVED AND DISPOSED OF. • Challenge 25 will be in operation – Please remember ID CUSTOMERS WISHING TO KEEP AN ITEM if you are lucky enough to look younger than you are! SHOULD TAKE THE ITEM TO AN AREA FOR SAFE KEEPING SUCH AS THEIR VEHICLE. THERE IS NO CLOAKROOM FACILITY ON SITE.

EVENT & VENUE GUIDE PRINCIPALITY STADIUM FAQS

WHAT DO I NEED TO BRING? MY TICKET HASN’T ARRIVED YET. WHAT WHERE CAN I BUY MERCHANDISE? SHOULD I DO? To gain admission remember to bring the There will be a number of merchandise outlets available both following: If your tickets haven’t arrived, please contact the agent you outside and inside the stadium. booked via. • The ticket(s) • The booking confi rmation IS THERE AN ATM ONSITE? CAN I TAKE PICTURES AT THE EVENT? There are no ATMs available onsite. You can use cash and card WILL THE ROOF BE OPEN OR CLOSED? Yes, we encourage you to share your experiences on social at all bars and kiosks. media. Please note, no professional cameras/ video-cameras The stadium roof is scheduled to be closed for this event. will be permitted. Please ensure that you bring appropriate clothing for all IS THERE A CLOAKROOM ONSITE? weather conditions. CAN I BRING PERFUME/AFTERSHAVE? No, there is no cloakroom facility available for this event.

WHAT FOOD AND DRINK WILL BE AVAILABLE? No. We don’t allow any liquids or glass bottles into the venue so we advise not bringing perfume or aftershave, otherwise you ARE THERE OVERNIGHT CAMPING FACILITIES? We will have a number of hot and cold food outlets available, will have to dispose of this before entry. It is not safe to camp / queue overnight at the turnstiles. The with a variety of offerings, available around the stadium stadium do not provide overnight services to ensure patrons concourse. There will be a number of dedicated kiosks and bars safety. Queuing on the morning of the show is permitted, and selling soft and alcoholic drinks both on the concourse and ARE THERE ANY AGE RESTRICTIONS? services such and First Aid and toilet provision will be provided within the stadium bowl. Children under 12 years old cannot enter the general admission from 0900hrs. areas. CAN I BRING MY OWN FOOD AND DRINK? Children under 14 years old must be accompanied by an adult Sorry, but this is not permitted. There are plenty of food and (aged 18 and over) in all areas of the stadium. drinks outlets within Principality Stadium to suit a variety of tastes.

THE STADIUM OPERATES ON A NO READMISSION POLICY.

EVENT & VENUE GUIDE PRINCIPALITY STADIUM WE LOOK FORWARD TO WELCOMING YOU TO PRINCIPALITY STADIUM

Principality Stadium, Westgate St, Cardiff CF10 1NS principalitystadium.wales | 029 2082 2432