Travel Directory 2010

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Welcome

Published in association with the Inbound Tour Operators Council Welcome to the Inbound Travel Directory 2010, your PO Box 1888, Wellington 6140 New Zealand authoritative guide to those New Zealand tour operators Phone +64 4 496 4898 and suppliers who handle a large share of New Zealand's Fax +64 4 499 0786 Email [email protected] inbound tourism business and who are members of the Website www.itoc.org.nz Inbound Tour Operators Council (ITOC).

We know from feedback that this annual publication is valued as a major source of information by our New Zealand Publisher TPL Media members and overseas tour wholesalers and retail PO Box 9596, Newmarket Auckland 1149, New Zealand travel agencies. Phone +64 9 529 3000 Fax +64 9 529 3001 Email [email protected] ITOC plays an important role within the country's tourism industry and enjoys a close working relationship with the Editor Gordon Gillan various Regional Tourism Organisations, Tourism New Phone +64 9 529 3026 Zealand, Qualmark and other key national tourism bodies. Sales Manager Our focus is very much on stimulating business to business Pam Brown Phone: +64 9 529 3003 relationships between companies throughout the travel distribution chain as well as in enhancing quality and Production Manager Lisa Morris adding value.

Advertising Co-ordinator Sharon Robson In recent years ITOC has strengthened its focus on quality by

Design implementing an Inbound Tour Operator accreditation system Paul Vialoux in conjunction with Qualmark. All ITOC full member inbound Copyright All rights reserved. No part of tour operators are now Qualmark accredited and must meet this directory can be reproduced without the publisher’s permission. minimum standards ensuring that we play our part in New Zealand delivering a world-class visitor experience. Disclaimer While every attempt has been made to keep the information in this directory accurate, most of the contents has been supplied and not verified by the publisher. Information Best wishes supplied is intended as a guide only and is subject to change. The publisher assumes no responsibility.

Cartography Maps in this directory were provided by Hema Maps .

Cover photo Awaroa Inlet, Abel Tasman National Park CREDIT | Tourism New Zealand

Photography Thank you to all the RTOs Paul Yeo Brian Henderson who provided photos. Chief Executive President For a full list see page 50.

ITOC Inbound Travel Directory 2010 1 your clients can experience more here in a day than most do in a lifetime pure inspiration

queenstown-nz.co.nz www.itoc.org.nz CONTENTS

Maps of New Zealand 6-7

ITOC Full Members 8-11

Key Markets Index 12

ITOC Allied Supplier Members 13-28

Service Category Index 29-34

ITOC Distribution System 35

ITOC Code & Pledge 36

Why Invest in ITOC Membership? 37

ITOC Your Investment 38-39

Ten Reasons for using an Inbound Tour Operator 40

Membership Options & Mission Statement 41

ITOC Board of Directors 42-43

ITOC Organisation Chart & Strategy Plan 44

ITOC Constitution & Rules 45-47

ITOC Code of Ethics & Practice 48

ITOC Membership & Financial Criteria 49

Regional Tourism Organisations 50-51

Tourism Industry Association 52-53

Key Tourism Statistics 54-56

ITOC Inbound Travel Directory 2010 3 QualityQuality Assured Assured Star Star Grading Rating System System

Acceptable Good Very good Excellent Exceptional Meets customers’ Exceeds the Good to very good Consistently Among the best minimum minimum quality quality facilities and achieves high available in requirements. requirements. services. quality levels. New Zealand.

Plus Exclusive Applied for Endorsed Star ratings can The very best The property Meets or exceeds tourism quality also be awarded available in is undergoing standards. Applies to Activity, in half-ratings. New Zealand. assessment. Transport and Service businesses.

Enviro Awards Qualmark is New Zealand’s trusted guide to quality travel experiences. Accommodation, transport and Enviro-Bronze Enviro-Silver Enviro-Gold activities carrying the Qualmark logo have met tough Meets good levels Meets high levels of Exceeds the quality standards and environmental criteria – of environmental environmental and highest levels of earning New Zealand tourism’s official quality mark. and social criteria. social responsibility. environmental and social responsibility. If we’ve rated it, you will too. Visit qualmark.co.nz

Fortnightly magazine of the travel industry

Traveltrade is the voice of New Zealand travel and tourism, offering an informative and an innovative insight into this industry. Editorial encompasses business news, trade and road show promotions, destinational features, people and property updates as well as airline action. ______Advertising: Jennifer Bowman, Phone +64 9 529 3021 Editor: Gordon Gillan, Phone: +64 9 529 3026

I would like to order copies of the 2010 Traveltrade industry directory at $50 each (incl GST) I would like to subscribe to Traveltrade for $100 per year (incl GST) includes 2011 Directory.

VOLUME 37 ISSUE 20

INDUSTRY $5.50 ge NO of our Sheraton Mira Overseas rates on application. V EMBER 27, on was Jenny The drawn winner Vanuatu2009 Port Douglas competitiTravel Nelson. FORTNIGHTLY MAGAZINE OF THE TRAVEL FORTNIGHTL Jackson of United ce to win a stay at re Christchurch. NOVEMBER 13, 2009 SeeY page MAGAZINE 5 for the chan OF THE TRA Holiday Inn City Cent VEL INDUSTR CRUISING Y $5.50 VOLUM 11 E 3 Mr/Mrs/Ms:______Job Title:______USA 7 ISSUE KOREA 8 21 GIRLS/ rector Tony Smith GUYS TRIPS DUBAI/OMAN ng managing di 7 leading on the lead- The dra 7 w Francis Travel Marketi n winne s need to stop mis Centr r of our Holiday Inn Ci most people e Christchurch compe e a fare in US said these website fered. BRISBANE C ty 1 ooper of Fligh tition was Lis use a loss leader as ons2Go) and purchas in fares that are of 0 on,” he said. page 5 t Centre Ricca a The passport puzzle for the chance rton. example with Vacati tizens. “Most of the time theyes of accommodati iness from M See Company:______Address:______es n cruiseline head illennium to win a stay a ly lose very little bus Hotel & t th ThereDollars,’ meant for USnventory ci is handledlow i and they need to look for higher categori 1 Resort M e selling cheap cruis s been some consumer confusi anuels ebsite to 4 Taupo Cruising’s Theoffshore bulk of the i rival hore websites surrounding what’ and if sales are s Smith said they actual . ed retailers here. hs Holland Americas The prevalence of offsumers has worri is for offi ces in thes States requiredy, specials now thatwill beKiwion put on a w online competition. passports are receiving an image and ng dealssurrounding down here. this, as people werest 12calli to 18 mont cting the busines s we to New Zealand consndustry agree the key shift product quickl t because it’s “Over the pa ry good in prote ients the security ofsecurity overhaul. – rather than offeri ng that any booking And those in the i need to protes and asking whether they could just s to stress to cl agent. move the cabins Line has been ve the agent here in The new passports are being phased i in a black and white photo. aland andng ensuriin agents and operatorsiday through a local eting manager Unsworth said operators local operators from New Ze turned to us Agentsand should also let clients know that now – and clients could fi end are purchasing a hol negative for them too. “It just comes out notifyin grey them scal of are re ices retail cruise markaid the proliferation cant problem. It affectsSAs),” she said. their existing passports will remain val ______Suburb:______P/Code:______n Stella Travel Serv ne Unsworth, s sing businesswith a new-look“It passport is a signifi if nd they themselves apply because which the bends electronic New chip Zealand. image sti ve occasions thatiness I am for aw the Sales Agents (G said. until the date shown on the pas the next couple of months. e. But e rescued the bus New Zealand, Jacquelites undermining the crui and local General eting is one companyappears in colour if customs“This is hasdoing happened a on fi id over ine prices, Unsworth Different passport types held by New of offshore websing. The new-style Francispassports Travel (which Mark are al physicalwho tries check so hard on a travellof and each timell we hav so clients’ sport. se deals in US Dollarsd. ds to match the onl llow Zealanders include the older ten-year here is concerni e-Passports containingover backwar security chi ple of someone travel agent.” es offer cheap cruihese fares,” she sai othersstill supply should a focolour photograph.” ndustry at risk, nebut through al offshore “Foreign websit it means “They are an exam erAnd, people it’s not must just i validity ones, passports that don’t contai o online and book t feature a black cover and silverbusiness fern herel and e by booking onli 5 The reason ethe through photo appears in bl the securityon. chip, ePassportsp g which do and Kiwi clients g t is worrying for the market as to protect the ps) holidays, becaus Continued on page design on the front – and a photo that and white is because the laser engravi Unsworth said i eryone. that lead.” olland America cruisaying Holland operators there’s no protecticontain the security chip – and now the n appears in blackp and white. ack When trying to book al replyH cameprocess back used s to personalise the new new-style ePassports. THE NEW STYLE PASSP Tel:______Fax:______a loss of businessiers for here ev could do a lot more. Some do from selling Clients passport means the physical photo in theng O “Cruise suppl d offer more support and more m helust Vacations2Go, an emaibits US travel agencies Mead said there is no practical RT when applyi still affi x TAANZ BONDING COVERered to the tune – especially well, but others coul lers. eld and give America a colo now prohi ide ofnew the passportUS and Canada. book is greyscal to c playing fi ng f ur phot advantageConsumers having are covthe new-look collapse. pas St ountrie od.”or a new ograph • ates wit s like t could be given to retai Department of Internalcruises pa Affairsssport to seniorcitizens outs The Department of Internal Affai h the Vis he Unit eed to create a level companies for go . e. as opposedof $250,000 to existing per agency passports whi a Waiver ed “They either n communications advisor Michael Mead also stressed that Pagentsro s s or stamp out these issues 40,000 new passports on av Airlines are covered up to sport gramme contain• e-chips. lapse but only up remind clients that only those with .” some better rate Zealand bookMead online said (forthere was some confusi rs endar per month and reserve stocks are kept $200,000 per col ch hould Consumers from New “For the individual traveller passports containing e-chips who are in case of an infl eragese to to a total of $400,000 fund per beingcal on s do already choo nthlysecurity impact – it just looks different. ux of applications due to year. A contingency rline, there fund’ is over 18 can use Smartgate technology E-mail address:______airfare specials“Some or otherstore similarr accounts factors on a mo s no “But forbuilt up, in case the ai. The New Zealand Customs Service is se of the two send through thei New Zea that don’t, we are nowt impo exceededl ainn done as year . rtant to s a coun introducing Smartgate in Auckland next told Traveltrade the demi basis. For those . ee how th try it’s Bringingas a result ofArabian the current s to get more tourism frequen improv e tech n to themonth for arrivingfore New Zealand and lton East ement ofolo thegi claims HWT addinglatest agenciesto w TAANZlooking defaults at way ts so that we can s s and a cal secu ther r el (HWT) Hami The vast majorityhigh se ity Australian ePassport holders. iation of sees and access to accoun Tourscurit ycollapse p are on Harvey World Trav economic climate. ey nd help sooner ra assport ravel Agents’ Assoc mber warning signs a from the Beckingstem from its Domini “It is a hard time and for notfranchi just for Harv too late.” Milford. became the T AANZ) fourth me n ts follow the understood to than when it is s not from HWT day Continued on page 3  New Zealand’s (T agents in general ever givenDubai recent is established as a destination for and HWT’s third quidationwhe The three recent defaul Road branch and opening on Mon ❑ ❑ ❑ ❑ World Travel. How onal Youth Holiday Enclosed is a cheque $______or debit my Bankcard Mastercard Visa Amex default this year ill now work more been t into voluntary li Kiwis particularly - astroubles a stopover of Internati given n HWT Milford is re isee. the agency wen developments we toresw to give them greater page 3 Emirates’ global network,in May. but More other than parts $130,000Z Bonding has Scheme i with a new franch Continued on on Tuesday. comes hot on the closely with ourources.” s nt Localnantly Dubai Department of T on of of the Arabian Peninsulapaid are out appealof the TAAN The latest HWT blow accounting res e was no requiremement and Commerce Marketing (DTCM) TCM s October terminati el l collapses. ourism Turner said ther more visitors. consumer claims to date, predomidirector Peter Gisborne said that a smal heels of TAANZ’ arvey World Trav WT franchise agree counts ing to add-on fares from $US50 as part of termination as part of the H headThe offi Sultanate ce ac of Omanfrom T the Becking and Parnel the membership of H basis. but emerging group of travel its Arabian Airpass to access 12 ci for agencies to showappointed The W Parnell and the September, which had one branch than on an annual ourism recently Australasia, primarily clients keen on l (including Oman’ alshe Group to promote lers from of Becking Tours orld Travel Milford. more frequently its tourism offerings to Kiwi trade and history ties Number:______Expiry:____/____ s Muscat) in the region rian Turner , were and several other online carriers have trading as Harvey W consumers as it hopes to build on the choosing Dubai with trips elsewhereto combine in the regi regular fl HWT general manager Ad approximate 1500 annual Kiwi v a visit to ights to the region. A He said these emerging destinations Kiwi visitor numbers to Dubai are s DUBAI DESE there. Other emerging destinations within on. nternal Affairs; Couple: D RT DINNE meant a better profi this year R isitors , despite the economic downturn. the Arabian Peninsula include Abu Dhabi general and had a positive le for the impact region on in “The yield is down given special offersteady and Jordan. Dubai as the majority of travellers in the marketplace to entice travel

to those places would still be incl encouragingly our length of stay conti heading Cardholders Name:______Signature:______but Dubai in their itineraries. Emirates to rise, now averaging almost three days uding for each Kiwi visit,” said Gisborne. nues offers

Passport: Department of I Continued on page 10  TravelT now on radeholiday! situations vacant Returning January 22nd 2010 Booking deadline January 13th 2010

PHOTO CREDITS II 1 Block 2 Blocks $200 + GST 1 Row $350 + GST Cheques payable to: Trade Publications Ltd $465 + GST

Bonus: 1 month online FREE for all in January and February editions bookings valued at $200 + GST Post to: Subscriptions dept, TPL Media, Freepost 288, PO Box 9901, Newmarket, Auckland 1149 GST 10-801-419 Fax: 09 529 3001 - Freephone: 0800 876 334 - Email: [email protected] THIS IS AUCKLAND. Stony Batter to beaches, restaurants and vineyards, Waiheke offers a unique vibe just 30 minutes from downtown. aucklandnz.com

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TAK1033 Tourism ITOC A4.indd 1 17/10/08 4:43:47 PM MAP OF NEW ZEALAND – NORTH ISLAND www.itoc.org.nz

6 ITOC Inbound Travel Directory 2010 www.itoc.org.nz MAP OF NEW ZEALAND – SOUTH ISLAND

ITOC Inbound Travel Directory 2010 7 ITOC FULL Members – TOUR OPERATORS

A China Travel access to travel intelligence, touring information and Discover New Zealand, Freestyle Level 6A, 155 Queen Street, Auckland competitive rates – An extensive inventory of hotel Holidays, Freedom Holidays, PO BOX 105173, Auckland City 1143 rooms – Access to a wide stable of Horizon Holidays, Magic Travellers PHONE 09 307 1625 fax 09 307 1675 services and a range of communications FREE PHONE 800155168 options including an internet booking Network, Mount Cook Line, Newmans DX CP18009 Auckland service. Holidays, NZVentures, Ski Express, www.itoc.org.nz EMAIL [email protected] Endorsed Inbound Tour Operator Super Thrifty, Thrifty Tours, Wings WEBSITE www.achinatravel.co.nz Key Markets: Asia (All), Central Europe/Germany, Europe & Wheels MANAGING DIRECTOR Nancy Liu (All), Japan, Rest of the World, Scandinavia, South Legal Name: Tourmasters South Pacific (NZ) Ltd EMAIL [email protected] Africa, United Kingdom, United States Level 4, 120 Albert Street, Auckland Inbound MANAGER Iris Li PO BOX 949, Shortland Street, Auckland 1140 EMAIL [email protected] Australia Tours PHONE 09 359 8380 fax 09 358 5408 Endorsed Inbound Tour Operator Suite 2, Level 4, 300 Queen Street, Auckland DX CP23513 Auckland Key Markets: Asia (All), Australia, China, Malaysia, New PO BOX 7267, Wellesley Street, Auckland 1141 EMAIL [email protected] Zealand, Singapore, South East Asia, Taiwan, Thailand PHONE 09 307 1234 fax 09 307 6772 WEBSITE www.tourmasters.co.nz DX CP26003 Auckland CEO Brian Henderson Agri-Travel EMAIL [email protected] EMAIL [email protected] 455 Grey Street, Hamilton East, Hamilton WEBSITE www.nztour.biz General MANAGER Rob Burnell PO BOX 4219, Hamilton East 3247 MANAGING DIRECTOR Jaegwan Han EMAIL [email protected] PHONE 07 856 9009 fax 07 856 2333 EMAIL [email protected] Tourmasters South Pacific (NZ) Ltd offers the FREE PHONE 0800 739009 Endorsed Inbound Tour Operator most comprehensive selection of New Zealand DX GB22517 Hamilton Key Markets: Asia (All) travel options for FIT travellers. EMAIL [email protected] Operating a number of different WEBSITE www.agritravel.co.nz Australian Pacific Touring brands, Tourmasters MANAGING DIRECTOR Judy Court Suite 4, Level 1, 20 Augustus Terrace, Parnell, Auckland caters for all styles of Director Alastair Calder PO BOX 137-276, Parnell, Auckland 1052 New Zealandtravel. Specialist agricultural/horticultural tour operator . All PHONE 09 302 5780 fax 09 302 0970 Endorsed inbound itineraries tailormade to client specification. Agri Travel FREE PHONE 0800 278 687 tour operator can also design a tour to suit your DX EX10986 Auckland Key Markets: Australia, Canada, Europe (All), South specific interest, ie gardens, history and EMAIL [email protected] East Asia, United Kingdom, United States culture, general scenic etc. All itineraries WEBSITE www.aptouring.co.nz and quotes provided free of charge. General MANAGER NZ Tours General Travel New Zealand Endorsed Inbound Tour Operator Michael Cook Level 2, Greentree House, 143 Nelson Street, Auckland Key Markets: Australia, Canada, Central Europe/ EMAIL [email protected] PO BOX 3981, Shortland Street, Auckland 1140 Germany, Europe (All), Latin/South America, New NZ Operations MANAGER PHONE 09 377 1764 fax 09 309 4167 Zealand, Rest of World, Scandinavia, South Africa, Lindsay Cowan DX CX10028 Auckland United Kingdom, United States Endorsed Inbound Tour Operator EMAIL [email protected] Key Markets: Australia, Canada, Central Europe/ WEBSITE www.general-travel.co.nz AOT New Zealand Germany, Europe (All), United Kingdom, United States Chairman/MANAGING DIRECTOR Peter Black Level 9, IAG House, 151 Queen Street, Auckland EMAIL [email protected] 9/151 Queen St, Auckland 1010 China Travel Service NZ Executive Director John Sng PHONE 09 309 2565 fax 09 309 3216 Level 2, 175 Queen Street, Auckland EMAIL [email protected] EMAIL [email protected] PO BOX 105516, Auckland City 1143 General Travel New Zealand is one of the country’s WEBSITE www.aot.co.nz PHONE 09 309 6458 fax 09 309 6459 longest established inbound tour operators, with a General MANAGER Kathy Turner DX CP21028 Auckland growing international clientele seeking its highly EMAIL [email protected] EMAIL [email protected] personalised travel management service. Founded in Endorsed Inbound Tour Operator WEBSITE www.chinatravel.co.nz 1973, the company’s depth of experience together with Key Markets: Europe (All), Latin/South America, South MANAGER Lisa Li its commitment to provide the best possible quality Africa, United Kingdom, United States EMAIL [email protected] in service and product development has earned it This is an overseas branch of the CTS a solid reputation throughout the Pacific Rim and ATS Pacific network, with a fine reputaion for beyond. And because General Travel New Zealand is Legal Name: Australian Travel Services (Pacific) Ltd handling Chinese travellers since 1928. privately owned and operated, its principals bring a Level 4, Westfield Tower, Westfield Shoppingtown, FIT’s and groups for esiure and business truly “hands-on” approach to their business. They have cnr Great South Road and Wiri Station Road, travel to meet any budget. a personal and direct interest in meeting, and even Manukau City, Auckland Endorsed Inbound Tour Operator exceeding, the expectations of individual travellers PO BOX 98981, South Auckland Mail Centre, Key Markets: Asia (All), Australia and groups of visitors from markets including North Manukau 2240 America, Australia, Japan, Asia, Europe, South Africa, PHONE 09 918 7120 fax 09 918 7145 Contiki Holidays India and South America. The company’s staff is widely DX CX10148 Auckland 15 Day Street, Newton, Auckland experienced and dedicated to ensuring clients are EMAIL [email protected] PO BOX 68640, Newton, Auckland 1145 more than satisfied with every aspect of its service. WEBSITE www.atspacific.com PHONE 09 300 1601 fax 09 379 2372 Specialist divisions, employing highly-skilled, multi- MANAGING DIRECTOR Stuart Neels DX CP 27510 Auckland lingual staff with intimate knowledge of New Zealand, EMAIL [email protected] EMAIL [email protected] cater for the range of widely differing needs of the A.T.S Pacific, which has inbound operations based WEBSITE www.contiki.com company’s diverse visitor markets. General Travel New in New Zealand, Australia and Fiji, established its Operations MANAGER Murray Scott Zealand is affiliated to recognised tour operator and business in the South Pacific region in 1979. Within EMAIL [email protected] travel associations throughout the Pacific Rim and is A.T.S Pacific, divisions specialise in services for – Endorsed Inbound Tour Operator a member of the General Travel Group of companies Group Travel including technical, sporting and general Key Markets: Asia (All), Australia, Canada, Central Europe/ which operates in the region, actively interest – Independent Travel including fly-drives, Germany, Europe (All), New Zealand, United States promoting travel to the South Pacific. seat in coach and tailor-made itineraries – Meetings, Kiwiway brings together much of General Incentives, Conferences, One-off Events and Cruise Travel’s FIT package range, under the ships. We offer our clients – Strong buying power – Kiwiway branding. Detailed local knowledge and expertise – Immediate Endorsed Inbound Tour Operator

8 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC FULL Members – TOUR OPERATORS

Key Markets: Asia (All), Canada, China, Europe (All), DX CP18011 Auckland Kiwi Holidays India, Indonesia, Japan, Latin/South America, Malaysia, EMAIL [email protected] Level 3, Education House, West Block, 178 Willis Rest of World, Singapore, South Africa, Taiwan, WEBSITE www.histravel.co.nz Street, Wellington Thailand, United Kingdom, United States Branch MANAGER Yuko Dempster PO BOX 27147, Marion Square, Wellington 6141 EMAIL [email protected] PHONE 04 385 9918 fax 04 385 9912 Green Realm Travel Endorsed Inbound Tour Operator EMAIL [email protected] Legal Name: Hayward Coachlines Ltd Key Markets: Japan WEBSITE www.kiwiholidays.co.nz 55c Hillside Road, Glenfield, Auckland MANAGING DIRECTOR David Chen PO BOX 101311, North Shore 754 JTB New Zealand EMAIL [email protected] PHONE 09 300 3085 FAX 09 300 3087 Legal Name: JTB New Zealand Ltd Director Helen Chen Free Phone 0800 300 6633 Level 5, 191 Queen Street, Auckland EMAIL [email protected] EMAIL [email protected] PO BOX 4345, Shortland Street, Auckland 1140 Endorsed Inbound Tour Operator WEB www.greenrealmtravel.com PHONE 09 309 7696 fax 09 309 2046 Key Markets: Asia (All), Australia, Central Europe/ Sales & Marketing Manager John Ayoub DX CP25011 Auckland Germany, Europe (All), India, Indonesia, Malaysia, Rest EMAIL [email protected] EMAIL [email protected] of World, Singapore, Taiwan, Thailand, United States Manager Blake Hayward WEBSITE www.jtb.co.nz EMAIL [email protected] MANAGER Yasuaki Ishida Green Realm Travel is an inbound tour EMAIL [email protected] company, operating small group tours MANAGING DIRECTOR Tadashi Echikawa throughout New Zealand and providing EMAIL [email protected] personalised itineraries for the descerning Endorsed Inbound Tour Operator independent traveller. Key Markets: Japan Endorsed Inbound Tour Operator Kintetsu International Express GSN Pacific Level 5, DLA Phillips Fox Tower, National Bank Centre, Building No.2, Office unit B, 3 Ceres Court, Mairangi 209 Queen Street, Auckland Bay, Auckland PO BOX 105233, Auckland City 1143 PO BOX 33689, Takapuna, North Shore City 740 PHONE 09 357 6490 fax 09 357 6494 PHONE 09 488 9992 fax 09 488 9982 DX CX10142 Auckland EMAIL [email protected] EMAIL [email protected] WEBSITE www.gsnpacific.co.nz General MANAGER Butch Iwabuchi MANAGING DIRECTOR Geoff Yee EMAIL [email protected] EMAIL [email protected] Endorsed Inbound Tour Operator Operations MANAGER Grace Tan Key Markets: Japan Endorsed Inbound Tour Operator Key Markets: Asia (All), Australia, China, Indonesia, Malaysia, Singapore, Thailand

GTA by Travelport Kirra Tours Level 12, Brookfields House, 19 Victoria Street West, Auckland PO BOX 155050, Wellesley Street, Auckland 1141 PHONE 09 303 2626 fax 09 307 0302 EMAIL [email protected] Kirra Tours WEBSITE www.gta-travel.com 46 Papanui Road, Papanui, Christchurch, NZ MANAGER NZ Peter Mundell PO BOX 36350, Merivale, Christchurch 8146 EMAIL [email protected] PHONE 03 355 0492 fax 03 355 0496 Coach Tour Holidays Product Contracts MANAGER Stephen Ecclestone FREE PHONE 0508 3675 4772 EMAIL [email protected] EMAIL [email protected] of New Zealand GTA Australasia’s Auckland office is part of Gullivers WEBSITE www.kirratours.co.nz Over 30 Coach Touring itineraries ranging Travel Associates (GTA) a London based company that CEO John Morley from 3 to 21 days EMAIL [email protected] is one of the leading wholesalers of accommodation, North, South and Two Island Touring Options ground services and attractions to the worlds travel NZ MANAGER Linda Wells industry. In Auckland we have assembled a very EMAIL [email protected] State of the Art Coaches o ering experienced Inbound services team that is part of a Kirra Tours range of New Zealand holidays feature complete travel luxury distribution system with 26 offices around the world Coach Touring, Independent Self Drives, Motorhomes (Campervans), Accommodation, Guided Walks, Walking Coach Captains renowned for their so we manage business from all the major markets knowledge and customer service that generate traffic to the South Pacific. We handle tours, Otago Rail Trail cycling tours, Sightseeing, Ski and in excess of 600 groups per year and along with a much more! Explore our website for comprehensive travel Information and very strong stream of FIT traffic GTA’s New Zealand information along with details of a large selection of operation has quickly products that offer unique experiences and unsurpassed Reservations holiday value. Kirra Tours is the New Zealand Specialist become one of the major providers of Phone: +64 (3) 355 0492 with over 40 years experience in delivering unforgettable Inbound business to the New Zealand Fax: +64 (3) 335 0496 New Zealand vacations to travellers from around the world. industry. Go to www.gta-travel.com for Email: [email protected] more details on our company structure. We also cater for groups and special interest holidays with Endorsed Inbound Tour Operator everything from touring to self drive PO Box 36 350 Key Markets: Asia (All), Australia, Canada, Europe (All), packages covered. As a New Zealand Merivale Japan, Latin/South America, United States specialist we also provide holiday options for premier events such as Warbirds Over Christchurch H.I.S Travel New Zealand Wanaka International Airshow. Cnr Swanson Street & Mills Lane, Auckland Endorsed Inbound Tour Operator NZ Manager: Linda Wells PO BOX 105701, Auckland City 1143 Key Markets: Australia, Canada, Europe (All), Singapore, United Kingdom, United States PHONE 09 336 1338 fax 09 336 1332 Freecall: 0508 3675 4772

ITOC Inbound Travel Directory 2010 9 ITOC FULL Members – TOUR OPERATORS

Leisure Time Tours New Zealand Educational Tours Pan Pacific Travel 12 Aztec Place, Hamilton 1-556 Cameron Road, Tauranga First floor, 333 Remuera Road, Remuera, Auckland PO BOX 5088, Frankton, Hamilton 3242 PO BOX 15056, Tauranga 3144 PO BOX 3744, Shortland Street, Auckland 1140 PHONE 07 847 8258 fax 07 847 2921 PHONE 07 571 0796 fax 07 571 0798 PHONE 09 520 4963 fax 09 520 0032 FREE PHONE 0800 534 787 NZ or 1 800 639 132 AUS EMAIL [email protected] DX CX10173 Auckland EMAIL [email protected] WEBSITE www.nzet.com EMAIL [email protected] www.itoc.org.nz WEBSITE www.leisuretimetours.co.nz Director Ian Turner WEBSITE www.panpacific.co.nz General MANAGER Scott Mehrtens EMAIL [email protected] MANAGING DIRECTOR Matt Brady EMAIL [email protected] Director Adele Marsden EMAIL [email protected] Inbound Sales Jeff Hunter Specialising in education groups, Chairman Chris Ireland EMAIL [email protected] sports and special interest tours. EMAIL [email protected] Leisure Time Tours is based in Hamilton New Zealand, Endorsed Inbound Tour Operator For over 23 years, Pan Pacific Travel has been and has been established in business as a tour Key Markets acknowledged as one of New Zealand’s most operator since 1987. Leisure Time Tours specialises successful and respected ground operators, with in group travel for special or general interest tours. New Zealand Journeys Tours & major clients throughout the world. Services include We are able to tailor make an itinerary to meet clients TraveL * Fully customized FIT travel. * Series and common interests and or budget. Leisure Time also owns a fleet 327d Dominion Road, Mount Eden, Auckland interest groups as well as educational, technical visits of Modern European Coaches with knowledgeable and PO BOX 10317, Dominion Road, Auckland 1046 and sporting tours. * Incentives, events and special experienced coach drivers that operate nationwide. PHONE 09 630 4937 fax 09 631 7827 interest group including Wine & Food, health and well During our years of operation we have built a fantastic EMAIL [email protected] being, floral, nature, soft adventure & many others. rapport with our tourist operators, accommodation WEBSITE www.nzjourneysltd.co.nz For clients with a FIT focus, we offer Lynx, our own on and cruise providers. These relationships enable us Director Stephen Susabda line, web based reservation system with live inventory to ensure that you have a memorable experience with EMAIL [email protected] on a wide range of product throughout New Zealand Leisure Time Tours for all the right reasons! At Leisure Director John Dam and Australia. Our highly skilled, multi lingual Asian Time Tours we are proud of our reputation EMAIL [email protected] team specialize in Group, Incentive & FIT travel from for putting our clients first in every area Endorsed Inbound Tour Operator all major Asia markets including P.R.C, Taiwan and of our operations. We feel that this Key Markets: Brunei, China, Eastern Europe, Hong S.E Asia. Pan Pacific Travel enjoys extremely strong attitude is one of the most important Kong, India, Indonesia, Malaysia, Phillipines, relationships with our suppliers and our volume contributors to our success. Singapore, Thailand, Vietnam ensures we enjoy very competitive rates. As a locally Endorsed Inbound Tour Operator owned and operated company , Pan Pacific Directors Key Markets: Australia, Canada, Europe (All), South Nippon Travel Agency and shareholders are actively involved in day to day Africa, United Kingdom, United States Level 2, Southern Cross Building, 59 High Street, operations resulting in a dynamic and Auckland flexible company able to reacte quickly PO BOX 105260, Auckland City 1143 to changing market dynamics. We pride PHONE 09 309 5750 fax 09 302 0061 ourselves on our service, innovation EMAIL [email protected] and competitive pricing. MANAGER Kenji Nishida Endorsed Inbound Tour Operator EMAIL [email protected] Key Markets: Asia (All), Australia, Canada, Central Endorsed Inbound Tour Operator Europe/Germany, China, Europe (All), Latin/South Master Travel Group Ltd Key Markets: Japan America, Rest of World, South Africa, Taiwan, United 4/97 Mokoia Road, Birkenhead, Auckland Kingdom, United States PO BOX 3402021, Birkenhead 626 Pacific Destinationz PHONE 09 480 9588 fax 09 480 9388 Pacific Destinationz Centre, 6 Omega Street, Albany, Queens Travel EMAIL [email protected] Auckland 6A, 80 Paul Matthews Road, Albany, Auckland WEBSITE www.mtgholiday.co.nz PO BOX 302108, North Harbour, North Shore City 751 PO BOX 101178, North Shore, North Shore City 745 MANAGING DIRECTOR Mark Ma PHONE 09 915 8888 fax 09 915 8889 PHONE 09 415 0791 fax 09 415 1428 EMAIL [email protected] EMAIL [email protected] EMAIL [email protected] Master Travel Group is one of the country’s youngest WEBSITE www.pacificdestinationz.co.nz Director Christina Wong established Inbound Tour Operator, offering MANAGING DIRECTOR Graeme Badland MANAGER Annette Cheng professional and customer-orientated service for EMAIL [email protected] We have been identified professional and trustworthy visitors to New Zealand. Founded in 2005, the Director & General MANAGER inbound operator to enable international and domestic company’s professional service together with its Mark Badland visitors to book and buy tourism products and services innovation and integrity has established a solid EMAIL [email protected] with confidence. We provide professionally experience reputation among visitors, oversea agents and travel Endorsed Inbound Tour Operator preparing personalized itineraries in New Zealand. With businesses in New Zealand. Since its start 4 years Key Markets: Asia (All), Canada, Europe (All), Latin/ our friendly team of experienced and dedicated staff, ago, Master Travel has enjoyed significant growth, with South America, Rest of World, South Africa, United we guarantee quality and professional service to approved ADS Inbound Tour Operator by Tourism New States provide suggestions, advice and Zealand, received full membership by Inbound Tour reservations for accommodation, Operator Council and Qualmark Endorsed Inbound Tour Pacific Holidays transportation and sightseeing and Operator. After experiencing the exiting growth, Master Level 3, Suite 3, 200 Victoria Street West, attractions, for groups and individuals. Travel has developed wide range of local contacts and Auckland Endorsed Inbound Tour Operator necessary knowledge to arrange any business activities PO BOX 105298, Auckland City 1143 Key Markets: Asia (All), Australia, China, Indonesia, for government for business delegations, and create PHONE 09 366 0492 Malaysia, Singapore, Taiwan, Thailand any special interest tour itinerary. Its fax 09 307 2147 professional and enthusiasm team and EMAIL [email protected] financial stability ensures the high MANAGING DIRECTOR Albert Thio quality service with the most Endorsed Inbound Tour Operator competitive prices. Key Markets: Asia (All), Australia, India, Indonesia, Endorsed Inbound Tour Operator Malaysia, Singapore, South East Asia, Thailand

10 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC FULL Members – TOUR OPERATORS

Rest New Zealand Tours Travel Time South Pacific Travelmore International 2B Killarney Street, Takapuna, Auckland 460 Ulster Street, Hamilton Level 3, 18 Shortland Street, Auckland PO BOX 33457, Takapuna, North Shore City 740 PO BOX 6, Hamilton 3240 PO BOX 91187, Victoria Street West, Auckland 1142 PHONE 09 486 0636 PHONE 07 849 3493 fax 07 849 4927 PHONE 09 306 1092 fax 09 306 1093 fax 09 486 3473 EMAIL [email protected] DX CP18022 Auckland EMAIL [email protected] WEBSITE www.traveltime.co.nz EMAIL [email protected] WEBSITE www.restnztours.co.nz MANAGING DIRECTOR Jim Monahan WEBSITE www.travelmore.co.nz MANAGING DIRECTOR Reinhard Hueber EMAIL [email protected] Director Charles You Endorsed Inbound Tour Operator General MANAGER Frank Kerr EMAIL [email protected] Key Markets: Australia, Canada, Central Europe/ NZ owned and operated Specialist Inbound Tour Endorsed Inbound Tour Operator Germany, Europe (All), Scandinavia, United Kingdom, Operator providing clients from all over the world a Key Markets: Asia (All), Australia, Europe (All) United States customised itinerary & booking service for group & independent travel to New Zealand since 1989. We are Winchester Travel a dedicated team of experienced and knowledgeable Level 8, 17 Albert Street, Auckland travel professionals who love making a trip to New PO BOX 375, Shortland Street, Auckland 1140 Zealand a dream come true. We meet clients at the PHONE 09 366 0018 fax 09 366 0039 airport and offer complimentary 24 hour 7 day a week DX CP18005 Auckland passenger assistance while travelling in EMAIL [email protected] New Zealand. Strong working relationships Director Eva Lau with key accommodation, sightseeing EMAIL [email protected] and transport suppliers throughout New Director Dominic Cheng Sky Tours Zealand gives us a winning combination EMAIL Legal Name: ANZ Sky Tours Ltd on reliability and price. [email protected] Suite 3, Level 6, Albert Plaza, 87-89 Albert Street, Endorsed Inbound Tour Operator Endorsed Inbound Tour Operator Auckland Key Markets: Australia, Europe (All), United States Key Markets: Asia (All), China, Malaysia, Singapore, PO BOX 91051, Victoria Street West, Auckland 1142 South East Asia, ThailandSouthern World New Zealand PHONE 09 302 1983 fax 09 302 1173 DX CP18028 Auckland notes EMAIL [email protected] Director Sherry He Endorsed Inbound Tour Operator Key Markets: Asia (All), Australia

Southern Travelnet Level 9, 175 Queen Street, Auckland PO BOX 3719, Shortland Street, Auckland 1140 PHONE 09 308 9747 fax 09 309 1982 EMAIL [email protected] WEBSITE www.stravelnet.com General MANAGER Michael Hall EMAIL [email protected] Customer Sales and Service MANAGER Yusuke Oki EMAIL [email protected] Southern Travelnet Limited is a long established inbound tour operator within New Zealand and Australia offering a customised product offering and service for our trade partners and clients. With more than 20 years experience, our proven track record ensures our customers receive a quality experience and service. We are proud specialist in the Japanese market and are expanding into new markets including South East Asia. Endorsed Inbound Tour Operator Key Markets: India, Japan, Singapore, South East Asia

Southern World New Zealand Legal Name: Southern World Vacations (NZ) Ltd Cnr Ron Guthrey Road & Bolt Place, Christchurch Airport, Christchurch PO BOX 14030, Christchurch Airport, Christchurch 8544 PHONE 03 358 6880 fax 03 358 6885 EMAIL [email protected] WEBSITE www.southern-world.com MANAGING DIRECTOR Martin Horgan EMAIL [email protected] Chairman Richard Peate Endorsed Inbound Tour Operator Key Markets:Asia (All), Australia, Canada, Central Europe/ Germany, China, Europe (All), Indonesia, Latin/South America, Malaysia, Rest of World, Scandinavia, South Africa, South East Asia, Thailand, United Kingdom, United States

ITOC Inbound Travel Directory 2010 11 ITOC FULL Members – TOUR OPERATORS AN EASY CROSS REFERENCE GUIDE TO KEY MARKETS Asia (All) Rest New Zealand Tours Pacific Destinationz Taiwan Southern World New Zealand Pan Pacific Travel A China Travel Southern World New Zealand A China Travel ATS Pacific China General Travel New Zealand Australia Tours Kiwi Holidays www.itoc.org.nz A China Travel Malaysia China Travel Service NZ Pan Pacific Travel General Travel New Zealand A China Travel Contiki Holidays Queens Travel GSN Pacific General Travel New Zealand General Travel New Zealand New Zealand Journeys Tours & GSN Pacific GSN Pacific Thailand Travel Kiwi Holidays GTA by Travelport Pan Pacific Travel New Zealand Journeys Tours & A China Travel Kiwi Holidays Queens Travel Travel General Travel New Zealand Pacific Destinationz Southern World New Zealand Pacific Holidays GSN Pacific Pacific Holidays Winchester Travel Queens Travel Kiwi Holidays Pan Pacific Travel Eastern Europe Southern World New Zealand New Zealand Journeys Tours & Queens Travel New Zealand Journeys Tours & Winchester Travel Travel Sky Tours Travel Pacific Holidays Southern World New Zealand New Zealand Queens Travel Travelmore International Southern World New Zealand Europe (All) A China Travel Winchester Travel Winchester Travel Agri-Travel Agri-Travel Australia AOT New Zealand Contiki Holidays United Kingdom ATS Pacific A China Travel Australian Pacific Touring Phillipines Agri-Travel Agri-Travel Contiki Holidays AOT New Zealand Australian Pacific Touring New Zealand Journeys Tours & Discover New Zealand, Freestyle ATS Pacific China Travel Service NZ Travel Holidays, Freedom Holidays, Australian Pacific Touring Contiki Holidays Rest of World Horizon Holidays, Discover New Zealand, Freestyle Discover New Zealand, Freestyle Agri-Travel Magic Travellers Network, Mount Holidays, Freedom Holidays, Holidays, Freedom Holidays, ATS Pacific Cook Line, Newmans Holidays, Horizon Holidays, Horizon Holidays, General Travel New Zealand NZVentures, Ski Express, Super Magic Travellers Network, Mount Magic Travellers Network, Mount Kiwi Holidays Thrifty, Thrifty Tours, Wings & Cook Line, Newmans Holidays, Cook Line, Newmans Holidays, Pacific Destinationz Wheels NZVentures, Ski Express, Super NZVentures, Ski Express, Super Pan Pacific Travel General Travel New Zealand Thrifty, Thrifty Tours, Wings & Thrifty, Thrifty Tours, Wings & Southern World New Zealand GTA by Travelport Wheels Wheels Scandinavia Kirra Tours General Travel New Zealand GSN Pacific Agri-Travel Kiwi Holidays Kirra Tours GTA by Travelport ATS Pacific Leisure Time Tours Leisure Time Tours Kirra Tours Rest New Zealand Tours Pacific Destinationz Pan Pacific Travel Kiwi Holidays Southern World New Zealand Pan Pacific Travel Rest New Zealand Tours Leisure Time Tours Rest New Zealand Tours Southern World New Zealand Pacific Holidays Singapore Southern World New Zealand Pan Pacific Travel A China Travel United States Travel Time South Pacific General Travel New Zealand Queens Travel Agri-Travel Travelmore International GSN Pacific Rest New Zealand Tours AOT New Zealand Kirra Tours Sky Tours ATS Pacific Hong Kong Kiwi Holidays Southern World New Zealand Australian Pacific Touring New Zealand Journeys Tours & New Zealand Journeys Tours & Travel Time South Pacific Contiki Holidays Travel Travel Travelmore International Discover New Zealand, Freestyle Pacific Holidays Holidays, Freedom Holidays, India Queens Travel Brunei Horizon Holidays, General Travel New Zealand Southern Travelnet New Zealand Journeys Tours & Magic Travellers Network, Mount Kiwi Holidays Winchester Travel Travel Cook Line, Newmans Holidays, New Zealand Journeys Tours & NZVentures, Ski Express, Super Travel South Africa Canada Thrifty, Thrifty Tours, Wings & Pacific Holidays Agri-Travel Agri-Travel Wheels Southern Travelnet Australian Pacific Touring AOT New Zealand General Travel New Zealand Indonesia Contiki Holidays ATS Pacific GTA by Travelport General Travel New Zealand Discover New Zealand, Freestyle General Travel New Zealand Kirra Tours GSN Pacific Holidays, Freedom Holidays, Leisure Time Tours Kiwi Holidays Kiwi Holidays Horizon Holidays, Pacific Destinationz Leisure Time Tours New Zealand Journeys Tours & Magic Travellers Network, Mount Pan Pacific Travel Pacific Destinationz Travel Cook Line, Newmans Holidays, Southern World New Zealand Pan Pacific Travel Pacific Holidays NZVentures, Ski Express, Super Rest New Zealand Tours Queens Travel Thrifty, Thrifty Tours, Wings & South East Asia Southern World New Zealand Southern World New Zealand Wheels A China Travel Travel Time South Pacific General Travel New Zealand Japan Discover New Zealand, Freestyle GTA by Travelport Holidays, Freedom Holidays, Vietnam ATS Pacific Kirra Tours Horizon Holidays, New Zealand Journeys Tours & General Travel New Zealand Leisure Time Tours Magic Travellers Network, Mount Travel Pacific Destinationz GTA by Travelport Cook Line, Newmans Holidays, Pan Pacific Travel H.I.S Travel New Zealand NZVentures, Ski Express, Super Rest New Zealand Tours JTB New Zealand Thrifty, Thrifty Tours, Wings & Southern World New Zealand Kintetsu International Express Wheels Central Europe/Germany Nippon Travel Agency Pacific Holidays Agri-Travel Southern Travelnet Southern Travelnet ATS Pacific Latin/South America Southern World New Zealand Australian Pacific Touring Agri-Travel Winchester Travel Contiki Holidays AOT New Zealand Kiwi Holidays General Travel New Zealand Pan Pacific Travel GTA by Travelport

12 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ALLIED SUPPLIER MEMBERS

A2B Luxury Lines Air Safaris 25A Sheffield Crescent, Christchurch State Highway, Lake Tekapo PO Box 14128, Christchurch Airport, Christchurch 8544 PO Box 71, Lake Tekapo 7945 Phone 03 358 7579 Fax 03 358 8796 Phone 03 680 6880 Fax 03 680 6740 DX WX10020 Christchurch Email [email protected] Email [email protected] Web www.airsafaris.co.nz Web www.a2b.co.nz Managing Director Richard Rayward Managing Director Russell Sansom Email [email protected] Tourism Transport Limousines, Mini Cruisers and Small Agrodome Past winner of the ITOC Operator of the Year Award. Coaches Western Road, Ngongotaha, Rotorua Qualmark endorsed. Major Scenic Tour operator with PO Box 634, Rotorua 3040 variedfleet of 7 to 15 passenger aircraft. Specialise in AA Tourism Phone 07 357 1050 Fax 07 357 5307 award winning ‘Grand Traverse’ of Aoraki 99 Albert Street, Auckland Freephone (0800) 339 400 Mt Cook and Glaciers with inter airport PO Box 5, Shortland St, Auckland 1140 Email [email protected] options for tour groups. Main base at Phone 09 966 8980 Fax 09 966 8903 Web www.agrodome.co.nz Lake Tekapo, operate from Franz Josef Email [email protected] Managing Director Warren Harford and Glentanner Park. Web www.aatravel.co.nz Email [email protected] Endorsed Visitor Activity General Manager Peter Blackwell Sales & Marketing Manager Jenny Tukiwaho Stokes AA Tourism produces a wide range of NZ maps and Email [email protected] Apollo Motorhome Holidays guide books and are located throughout the country The world famous live Sheep Show. An exciting and 2/20 Verssimo Drive, Mangere, Manukau 2022 and travel services. informative insight into New Zealand Agriculture. Take Phone 09 275 2451 Fax 09 257 3159 in thesights of the 350 acre working farm with our Freephone 0800 113 131 Organic farm Tour and experience a variety of intimate Email [email protected] encounterswith the animals. A Shearing Museum, Web www.apollocamper.co.nz Woollen Mill, Cafe? and Adventure Activities are also NZ Sales Account Manager Abbey Davis on site. For Conference and Incentive groups a range of Email [email protected] venues, team building activities and the Agrodome Sales & Marketing Manager Daniel Kunzi Amazing Farm Race. Email [email protected] Accor Hospitality Tourism Award winner Since its inception in 1985, Apollo Motorhome Holidays 2008, Best Visitor Level 8, 99 Queen Street, Auckland has revolutionised the recreational vehicle Attraction. PO Box 1707, Shortland Street, Auckland 1140 industry. We offer quality premium Endorsed Visitor Phone 09 365 0000 Fax 09 365 0011 campervans, motorhomes and car rental. Activity Email [email protected] We are proudly recognised as one of the Web www.accortrade.info premier recreational vehicle operators Director of Sales Inbound Arlene Lee in the world. Area Director of Sales & Marketing Endorsed Visitor Transport NZ & South Pacific John Farrell Operating more than 30 hotels throughout New Zealand & Fiji under the Sofitel, MGallery, Grand Mercure, Air National Novotel, Mercure, All Seasons, Ibis and Formule 1 Skycare Terminal, Walshe Bros Place, Auckland brands. Quality hotels and resorts in prime locations in Airport, Auckland Auckland, Hamilton, Coromandel, Rotorua, Wellington, PO Box 73151, Auckland Airport, Manukau 2150 Picton, Nelson, Christchurch, Phone 09 256 2100 Fax 09 256 2101 Queenstown, Wanaka and Dunedin, Email [email protected] as well as Nadi, Denarau Island and Web www.airnational.co.nz Suva in Fiji. Business Development Manager Iain Ballantyne Auckland Museum More than 1 Qualmark Rating Email [email protected] The Domain, Parnell, Auckland Chief Executive Officer Mr Jason Gray Private Bag 92018, Auckland 1142 Charter airline providing air travel for corporate, Phone 09 309 0443 Fax 09 379 9956 inbound groups and scheduled airline support role. Email [email protected] Web www.aucklandmuseum.com Tourism Manager Adam Taylor Email [email protected] Auckland Museum offers the largest Maori and Pacific Air New Zealand Island exhibition in the world. Daily Legal Name: Air New Zealand Ltd Maori Cultural Performance and Museum Adrift Outdoors 185 Fanshawe Street, Auckland Tours. Dedicated Events Centre and 29 Findlay Street, National Park Private Bag 92007, Auckland Mail Centre 1142 wedding venue. PO Box 19, National Park 3948 Phone 09 336 3337 Fax 09 3362244 Endorsed Visitor Activity Phone 07 892 2751 Fax 07 892 2781 Web www.airnz.co.nz Freephone 0800 462 374 Award Year 1993 & 200 Avis New Zealand Email [email protected] Sponsorship & Tourism Partnership Manager Building 4, Central Park, 666 Great South Road, Web www.adriftnz.co.nz Jenny Simpson Penrose, Auckland Director Stewart Barclay Email Private Bag 92809, Penrose, Auckland 1642 Email [email protected] [email protected] Phone 09 526 2800 Fax 09 526 2857 Admin Manager Robyn Paul Endorsed Visitor Email [email protected] Email [email protected] Transport Web www.avis.co.nz Travel Sales Manager Guy Robinson Email [email protected] Travel Account Manager Jill Wallis Email [email protected] Car Rental

ITOC Inbound Travel Directory 2010 13 ITOC Allied Supplier Members

Bay Tours JJ’s Quality Tours 31a Stansell Avenue, Moana, Nelson 7011 Phone 03 548 6486 Fax 03 548 6481 Freephone 0800 229 868 Email [email protected] Web www.BayToursNelson.co.nz www.itoc.org.nz Owner/Operator Roy Thompson Email [email protected] Tours within the Nelson region with emphasis on wine, art and scenery. Bungy New Zealand (including AJ Canterbury Trails Exclusive art and scenery tours are Hackett Bungy Queenstown and PO Box 12206, Beckenham, Christchurch 8242 available. Auckland Bungy & Bridge Climb) Phone 03 337 1185 Fax 03 337 5085 Endorsed Visitor Activity Legal Name: A J Hackett Bungy New Zealand Ltd Email [email protected] 209 Glenda Drive, Frankton Industrial, Queenstown Web www.canterburytrails.co.nz Bay Tours & Charters PO Box 488, Queenstown 9348 Managing Director Brian Lucas Legal Name: Bay Tours & Charters Ltd Phone 0800 BUNGY JUMP Fax 03 441 0261 Email [email protected] 155 Powdrell Road, Meeanee, Napier Freephone 0800 Bungy Jump Canterbury Trails offers personally guided small group PO Box 5004, Greenmeadows 4145 Email [email protected] tours and exclusive privately guided tours Phone 06 844 0601 Fax 06 845 2067 Web www.bungy.co.nz in the South Island, with a focus on Email [email protected] CEO Michelle Trapski nature and guided walks. Target markets Web www.baytours.co.nz Email [email protected] are North America, UK and Europe. Director Craig Marsh Queesntown Sales Manager Hadyn Fitzpatrick Endorsed Visitor Activity Email [email protected] Email [email protected] Director Kathryn Marsh AJ Hackett Bungy New Zealand is an iconic New Cathay Pacific Airways Email [email protected] Zealand tourism brand. From the early beginning with 11th Floor, National Bank Centre, 205 Queen Street, Tour and charter company, wine and sightseeing, the first commercial Bungy Jump Auckland conferences, Tour Club operation in 1988, AJ Hackett Bungy PO Box 1313, Shortland Street, Auckland 1140 New Zealand today owns and operates a Phone 09 379 0833 Fax 09 309 2269 diverse range of tourism products around DX CX10006 Auckland New Zealand. Email [email protected] Endorsed Visitor Activity Country Manager New Zealand and Pacific David Figgins Email [email protected] International Airline

Best Western Australasia 16 Eaton Road, Hillsborough, Auckland 1042 Bush and Beach CENTAMAN NZ 3/8 Corban Avenue, Henderson, Auckland Phone 021 998 938 Suite 1, Ground Floor, 101 Station Road, Penrose, PO Box 121007, Henderson, Waitakere 650 Email [email protected] Auckland Phone 09 837 4130 Fax 09 837 4193 Web www.bestwestern.co.nz PO Box 112364, Penrose 1061 Freephone 0800 423224 NZ Sales Manager Ann Due Phone 09 579 4600 Fax 09 579 4670 Web www.bushandbeach.co.nz Email [email protected] Freephone 0508 236 826 Owner/Manager Helen Bissett Email [email protected] Email [email protected] Brentwood Hotel Web www.centaman.co.nz General Manager Claudia Duffy Legal Name: The Brentwood Hotel General Manager Mike Henton Email [email protected] 1620 Kemp Street, Kilbirnie, Wellington Email [email protected] PO Box 14045, Kilbirnie, Wellington 6241 Bush and Beach offers interactive, enjoyable and The CENTAMAN Visitor Attractions Management 04 387 2189 04 387 2787 innovative scheduled and personalised guided tours Phone Fax System is a comprehensive suite of solutions for [email protected] in the greater Auckland region and throughout New Email the complete management of any tourist or visitor Bryan Laws Zealand. See nature at its best on the doorstep of New General Manager attraction. CENTAMAN also provides solution for tour [email protected] Zealand’s largest city on full or half day ecotours to Email operators and agents. Our current clients include Zoo’ Auckland’s Coastal Rainforest, west coast black sand 119 Accommodation rooms, Extensive Aquariums, Boat Tours, Train Tours, Guided Walks, beaches, Great Barrier Island and conference facilities, Located near Theme Parks, Museums, Galleries and more. Airport, 3 Star. Coromandel. Let us provide expert Hotel 3 Star Plus guides and luxury small group transport Central South Island Tourism for your tailormade tour of any part of Legal Name: Timaru District Promotions Trust Budget Rent A Car the country. 2 George Street, Timaru Level 5, Building 5, 666 Great South Road, Penrose, Endorsed Visitor Activity P0 Box 524, Timaru 7940 Auckland Phone 03 684 0201 Fax 03 684 0202 Private Bag 92144, Auckland 1142 Canterbury Leisure Tours Email [email protected] 260D Port Hills Road, Hillsborough, Christchurch Phone 09 529 9604 Fax 09 529 9608 Web www.southisland.org.nz PO Box 19621, Woolston, Christchurch 8241 Web www.budget.co.nz Marketing Executive Anna Nichol 03 384 0999 03 384 0996 Travel Sales Manager Guy Robinson Phone Fax Email [email protected] Email [email protected] Email [email protected] Central South Island Tourism is the Regional Tourism Web www.leisuretours.co.nz Travel Account Manager Jill Wallis Organisation for South Canterbury responsible for the Chief Executive Officer Kevin Edlin Email [email protected] marketing and promotion of the Central South Island Email [email protected] Car, Four Wheel Drive and Truck rental region. It oversees the operation of the Timaru and company Day tours in Canterbury region. South Geraldine iSites. Endorsed Visitor Transport Island tours, coaching and conference and incentive group coaching. Endorsed Visitor Activity

14 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Sales & Marketing Manager Joanne Small Cruize Milford Email [email protected] Legal Name: Cruising Milford Sound Ltd Managing Director Mike Esposito 50 Stanley Street, Queenstown A unique slice of nostalgic aboard PO Box 2003, Wakatipu, Queenstown 9349 beautifully resorted electric trams Phone 03 441 3913 Fax 03 441 3914 Choice Hotels Australasia following a 2.5 km track through the Email [email protected] PO Box 3654, Shortland Street, Auckland 1140 heart of Christchurch City and its Web www.cruizemilford.co.nz interesting and historic sights. Phone 09 532 8624 Fax 09 532 8624 General Manager Peter Egerton Endorsed Visitor Activity Freephone 0800 803 524 Email [email protected] Web www.choicehotels.co.nz Scenic cruising in Milford Sound. Sales Manager, New Zealand Barbara Twentyman Classic Sheepskins Endorsed Visitor Activity Legal Name: Classic Decor Email [email protected] 22 Thames Street, Pandora, Napier Choice Hotels Australasia, representing the Comfort, Crystal Mountain PO Box 126, Napier 4140 Quality and Clarion brands, has over 275 hotels, inns, 80 Candia Road, Swanson, Waitakere, Auckland Phone 06 835 9662 Fax 06 835 7089 suites and resorts across Australia, New Zealand, PO Box 21135, Henderson 650 Freephone 0800 170 171 Papua New Guinea and Singapore. No matter where Phone 09 833 5033 Fax 09 833 5044 Web www.classicsheepskins.co.nz you go, Choice Hotels Australasia has a place to stay Email [email protected] Managing Director Maurice Callaghan that will make you feel right at home. Whether you Web www.crystalmountain.co.nz Email [email protected] travel for business or leisure you can trust our hotels Director Sandy Nogveira Tour & Retail Manager Carmel Meyer to provide you with clean, comfortable and dependable Email [email protected] Email [email protected] accommodation, where you can relax and unwind. Assistant Manager Erin Temu Sheepskin Tannery with manufacturing Choice Hotels Australasia offer over 30 properties in Email [email protected] plant attached. Tannery Tours offered 7 New Zealand from Paihia in the North to Dunedin in the Crystal Mountain is only 20km from the Auckland days per week. Large factory price South, ranging from 3 star motel style through to 5 star CBD, and is located on 40acres in the foothills of sheepskin & NZ souvenir shop. suite & apartment style accommodation. the Waitakere Ranges. Crystal Mountain is qualmark Endorsed Visitor Service endorsed, and has won the Waitakere Tourism and Chris Jolly Outdoors Leisure Awards for both 2005 and 2006. We receive 33 Anzac Memorial Drive, Taupo Airport, Taupo over 200,000 visitors per year. We offer the Crystal PO Box 1020, Taupo 3351 Mine Museum, Gallery souvenir shop, themed Animal Phone 07 378 0623 Fax 07 378 9458 Park, cafÈ and Vineyard Function Centre Freephone 0800 252 628 which caters for all ages, and is suitable Email [email protected] for large groups. Crystal Mountain is Web www.chrisjolly.co.nz open 7 days a week. Director Chris Jolly Endorsed Visitor Activity Email [email protected] Connectabus Queenstown Director Sue Jolly Legal Name: Remarkable NZ Ltd Email [email protected] PO Box 656, Queenstown 9348 We are the ‘one stop’ outdoor activity shop. Our selection Phone 03 441 4471 Fax 03 441 4021 Dart River Safari’s & Funyaks of launches provide a superb choice of water based Web www.connectabus.com Legal Name: Dart River Safaris Ltd activities such as daily scenic cruises, private fishing Marketing Manager Morgan McCammon Mull Street, Glenorchy charters, dinner & party cruises and luxury overnight Email [email protected] PO Box 76, Queenstown 9348 excursions. We also specialise in packages for guided Managing Director Ewen McCammon Phone 03 442 9992 Fax 03 442 9075 hiking, guided fly fishing, guided hunting, helicopter Email [email protected] Freephone 0800 327 853 wilderness experiences and scenic excursions. Connectabus Queenstown is Queenstown’s Email [email protected] transportation system giving full services in Web www.dartriverjetsafaris.com Christchurch & Canterbury Tourism transportation to visitors in Queenstown. The Manager Andy Chapman Old Central Post Office Building, 1531 Cathedral Connectabus system offers clients multi Email [email protected] Square, Christchurch ride day passes covering the Queenstown The safari combines NZ’s most scenic jetboating with a PO Box 2600, Christchurch Mail Centre 8140 and Arrowtown areas. Its a great way to short forest walk & a backroad journey through ‘Rings’ Phone 03 353 5990 Fax 03 365 0787 experience Queenstown and Arrowtown film locations. Funyaksjetboat upriver; Email [email protected] at your liesure. paddle down in inflatable canoes. Web www.christchurchnz.com Endorsed Visitor Transport A total wilderness experience in a World Chief Executive Christine Prince Heritage Area. Email [email protected] Coronet Peak, The Remarkables, Endorsed Visitor Activity Regional Tourism Organisation, Convention Bureau and Mt Hutt Visitor Information Centre. Legal Name: NZ Ski Limited Destination Fiordland Level 2, The Station Building, Duke Street, Queenstown 24 Milford Crescent, Te Anau PO Box 359, Queenstown 9348 PO Box 155, Te Anau 9640 Phone 03 450 1970 Fax 03 450 1971 Phone 03 249 7959 Fax 03 249 7949 Freephone 0800 ENJOY NZ Email [email protected] Web www.nzski.com Web www.fiordland.org.nz Marketing Coordinator Anna Wright Manager Lisa Sadler Email [email protected] Email [email protected] Sales Coordinator Charlie Wright Marketing Coordinator Toni Ellis Email [email protected] Email [email protected] Christchurch Tramway & NZSki operates 3 premier South Island Regional Tourism Organisation for Fiordland, Christchurch Gondola ski areas; Coronet Peak, Mt Hutt & The responsible for destinational marketing incorporating 7 Tramway Lane, Christchurch Remarkables, offering ski/snowboad the holiday resorts of Te Anau, Manapouri and scenic PO Box 872, Christchurch Mail Centre 8140 holidays. icons Milford & Doubtful Sounds. Phone 03 366 7830 Fax 03 366 6943 Endorsed Visitor Activity Email [email protected] Web www.tram.co.nz

ITOC Inbound Travel Directory 2010 15 ITOC Allied Supplier Members

Destination Lake Taupo Regional Tourism Organisation for Wairarapa region you to experience the very best of the Marlborough The White House, 66 Paora Hapi Street, Taupo and member of the Classic NZ Wine Trail Sounds with Picton's only Private Bag 2005, Taupo 3352 tourism award-winning Phone 07 376 0400 Fax 07 376 0410 Discover Wanganui carbon neutral cruise Email [email protected] Wanganui District Council, 101 Guyton Street, Wanganui operator. Web www.LakeTaupoNZ.com PO Box 637, Wanganui 4500 Endorsed Visitor www.itoc.org.nz Marketing Coordinator Maggie Sando Phone 06 349 0543 ext 8188 Activity Email [email protected] Fax 06 348 8210 Regional Tourism Organisation. Email [email protected] Downunder Travel Bulletin Web www.wanganui.com PO Box 747, Northbridge, Sydney, New South Wales 1560 Destination Marlborough Tourism and Events Officer Jeff Milham Phone +61 2 9967 4070 Fax +61 2 9967 2748 Unit 1, Ground Floor, 18 Grove Road, Blenheim Email [email protected] Email [email protected] PO Box 29, Blenheim 7240 Tourism & Events Manger Tony Cato Web www.instantdownunder.com Phone 03 577 5523 Fax 03 577 5530 Email [email protected] Publisher Ian Johnston Web www.destinationmarlborough.com Email [email protected] General Manager Tracy Johnston Distinction Hotels Publishing a fortnightly trade bulletin of latest developments Email [email protected] Lakefront Drive, Te Anau and news of tourism developments and distributing by both Marketing Manager Rachael Brown PO Box 46, Te Anau 9640 post and website around the world to specialist wholesalers Email [email protected] Phone 03 249 9700 Fax 03 249 7947 and retailers of New Zealand tourism. Regional Tourism Organisation for Marlborough Region. Email [email protected] Web www.distinctionhotels.co.nz Destination Mt Cook Mackenzie Award Year 2009 1st Floor, 1531 Cathedral Square West, Christchurch General Manager Duncan Fletcher PO Box 52, Fairlie 7949 Email [email protected] Phone 03 685 6194 The Distinction Group of Hotels prides itself on Web www.mtcooknz.com providing an international standard of accommodation General Manager Philip Brownie to the discerning traveller. Distinction Hotels currently Email [email protected] offer three premium Hotels the North and RTO Tourism Promotion Destinational Marketing South Island: Distinction Rotorua Hotel, Duxton Hotels New Zealand Distinction e Anau Hotel and Villas and 170 Wakefield Street, Wellington Destination Northland Distinction Luxmore Hotel. PO Box 1843, Wellington 6140 Unit 3, Selwyn Court, 22 Selwyn Road, Paihia Hotel 4 Star Phone 04 473 3900 Fax 04 473 3920 PO Box 365, Paihia 247 Freephone 0800 655555 Phone 09 402 7683 Fax 09 402 7672 Dive ! Tutukaka Web www.duxtonhotels.com Email [email protected] Marina Road, RD3, Whangarei 173 Director of Sales & Marketing Wellington James Cowan Web www.northlandnz.com Phone 09 434 3867 Fax 09 434 3884 Email [email protected] General Manager Brian Roberts Email [email protected] Director of Sales Auckland/Rotorua Tanya Dustin Email [email protected] Web www.diving.co.nz Email [email protected] International Marketing Executive Nineke Metz Manager Kate Malcolm Luxury hotel group with accommodation Email [email protected] Email [email protected] for corporate & leisure travellers. Regional Tourism Organisation. Diving at the Poor Knights Islands, Charter trips, and Conference and meeting facilities. full range of dive training, Restaurant and bar. Destination Queenstown sightseeing and (Auckland and Okawa Bay Rotorua) 44 Stanley Street, Queenstown snorkelling trips, Hotel 4 Star Plus PO Box 353, Queenstown 9300 ecomarine adventures. Phone 03 441 0700 Fax 03 442 7441 Endorsed Visitor Eagles Nest Email [email protected] Activity 60 Tapeka Road, Russell, Bay of Islands Web www.queenstownnz.co.nz PO Box 60, Russell 242 Acting CEO Graham Budd Dolphin Watch Ecotours Phone 09 403 8333 Fax 09 403 8880 Email [email protected] Legal Name: Dolphin Watch Marlborough Limited Email [email protected] Regional Tourism Organisation. Convention Bureau. Corner London Quay & Wellington Street, Picton Web www.eaglesnest.co.nz Queenstown is New Zealand’s premier four season lake PO Box 197, Picton 7220 General Manager Callum Farnell and alpine resort destination. Phone 03 573 8040 Fax 03 573 7906 Email [email protected] Freephone 0800 WILDLIFE Five multi award winning Luxury Villas Destination Rotorua Email [email protected] with personal chefs Luxury 1106 Arawa Street, Rotorua Web www.naturetours.co.nz Accommodation. Private Bag 3007, Rotorua Mail Centre, Rotorua 3046 Director Amy Engelhaupt Self Contained & Serviced 5 Star Phone 07 349 4186 Fax 07 348 4133 Email [email protected] Web www.rotoruanz.com Director Dan Engelhaupt Edgewater Resort Hotel General Manager Don Gunn Email [email protected] Sargood Drive, Wanaka Email [email protected] Owned and operated by highly-qualified marine PO Box 61, Wanaka 9343 RTO incorporating Tourism Rotorua Marketing, Travel & biologists, Dolphin Watch Ecotours provides scenic Phone 03 443 8311 Fax 03 443 8323 Information Office & Rotorua Convention Centre wildlife cruises to Motuara Island Bird Sanctuary, Web www.edgewater.co.nz Historic Ship Cove and the Queen Charlotte Track in General Manager Leigh Stock Destination Wairarapa New Zealand’s stunning Marlborough Sounds. Those Email [email protected] Radio House, 713 Church Street, Masterton looking for the thrill of a lifetime can Swim With Edgewater Resort is located on the shores of Lake PO Box 674, Masterton 5840 Dolphins! We specialize in Scenic Wildlife Cruises and Wanaka, the gateway to Mt Aspiring National Park, Phone 06 370 0900 guided or independent walks at Historic Ship Cove or New Zealand. Accommodation is available in 104 Web www.wairarapanz.com Motuara Island Bird Sanctuary where you'll be amazed spacious and comfortable Chief Executive Peter Wilson at the abundant and vocal native bird life. Make a day hotel rooms, suites and Email [email protected] of it, if you choose, and combine a dolphin cruise with two bedroom Marketing Manager Barb Hyde a walk on the beautiful Queen Charlotte Track during apartments. Email [email protected] the afternoon. Whatever you're looking for, we invite Hotel 4 Star Plus

16 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Web www.europcar.co.nz Leisure Account Manager Terry Wakefield Endorsed Visitor Transport Elite Tour Connections Unit 17B, Kudos Business Park, 203 Kirkbride Road, Flying Kiwi Adventures Airport Oaks, Auckland 4a Forests Road, Stoke, Nelson PO Box 107002, Airport Oaks, Manukau 2154 PO Box 680, Nelson 7040 Phone 09 275 7377 Fax 09 275 7399 Explore NZ Phone 03 547 0171 Fax 03 547 0173 Web www.elitetour.co.nz L3, Altrans Building, 104 Quay Street, Auckland Freephone 0800 693 296 Managing Director Alan Carr PO Box 106267, Auckland City 1143 Web www.flyingkiwi.com Email [email protected] Phone 09 359 5987 Fax 09 358 3137 Director Dennis Christian Operations Manager Cheryl Carron Freephone 0800 EXPLORE Email [email protected] For over 20 years Elite Tour Connections have provided Email [email protected] Manager Vonnie Christian dedicated luxury transport for visitors to our country, Web www.explorenz.co.nz Email [email protected] business and corporate clients and New Zealanders Managing Director William Goodfellow Fantastic and unique adventure tours that are good for travelling overseas. From the comfort of our vehicles Email [email protected] you and the environment. A range of awardwining trips and level of service to our local knowledge and the Established January 2000, Explore NZ is an excursion covering both islands (327 days) with great food, calibre of our drivers, our reputation is unequalled. based company in Auckland and the Bay of Islands stunning accommodation and exciting activity Emerald Hotel Gisborne and parent company to Sail NZ, Dolphin Discoveries and Auckland's Dolphin and Whale Safari. Products options everyday. Corner Reads Quay and Gladstone Road, Gisborne in Auckland include, Sail NZ – America's Cup Sailing Endorsed Visitor PO Box 2143, Gisborne 4040 Experience on NZL 40 & NZL 41. Auckland's Dolphin Activity Phone 06 868 8055 Fax 06 868 8066 and Whale Safari. Sail NZ – Sailing School, Into Freephone 0800 EMERALD (363725) to Sailing Day Course and Sail NZ – Coastal Maxi Fox Glacier Guiding Email [email protected] Adventure on Lion New Zealand. Products in the Bay Legal Name: Alpine Guides Fox Glacier Web www.emeraldhotel.co.nz of Islands include, Dolphin Discoveries – Discover the 44 Main Road, Fox Glacier General Manager George Kenton Bay, 'Hole in the Rock' eco-cruise plus PO Box 38, Fox Glacier 7859 Email [email protected] dolphin viewing guaranteed. Dolphin Phone 03 751 0825 Fax 03 751 0857 62 large and luxurious rooms including 4 Executive Discoveries – Swim with the Dolphins Freephone 0800 111 600 apartments and 2 Presidential apartment suites and Sail NZ – Day Sail in the Bay on ' Web www.foxguides.co.nz overlooking Gisborne’s three rivers the Waimata, Taruheru On the Edge'. Chief Executive Officer Rob Jewell and Turanganui. Located in the inner business district, an Endorsed Visitor Activity Email [email protected] easy stroll to the city centre and marina areas The hotel Sales & Marketing Manager Rebecca Morgan has a 360 seat conference facility (300 banquet style), A Farm to Farm Agricultural Tours Email [email protected] la carte house restaurant, heated outdoor swimming pool 108A High Street, Rangiora New Zealand’s most experienced glacier guiding and entertaining area, spa pool and gymnasium and a PO Box 239, Rangiora 7440 company, operating on the biggest West Coast glacier. 1900’s historic building converted into a private state of Phone 03 313 5855 Fax 03 313 5596 Offering half and all day walks, helihikes, ice climbing the art movie theatre. This jewel in the Email [email protected] and mountaineering beautiful and secluded East Coast of Web www.farmtofarm.co.nz courses. Cafe & gift New Zealand has been designed for Managing Director Ross MacMillan shop on site. people wanting the best! Email [email protected] Endorsed Visitor Hotel 4 Star Plus Office Manager Desray Geursen Activity Encounter Kaikoura Agricultural and farm tours of New Zealand are our speciality. Owned and operated by Agricultural Fullers Bay of Islands Encounter Kaikoura, 96 Esplanade, Kaikoura Graduate/Registered Farm Management Consultant. Head Office, Maritime Building, The Waterfront, 96 Esplanade, Kaikoura 7300 Established 20 years. Full tour arrangements, technical Paihia, Bay of Islands Phone 03 319 6777 Fax 03 319 6064 tours, farm visits, farmstays, especially special interest PO Box 145, Paihia 247 Web www.encounterkaikoura.co.nz groups relating to agriculture, agribusiness, forestry or Phone 09 402 7421 Fax 09 402 7831 Admin Manager Lynette Buurman wine. Full Member of ATOI, Agricultural Tour Operators Freephone 0800 653 339 Email [email protected] International. Allied Member ITOC. Email [email protected] Marketing and Product Development Jo Thompson Web www.fboi.co.nz Email [email protected] Fly My Sky General Manager Charles Parker Dolphin Encounter swim with and watch the incredible Legal Name: Commercial Helicopters Ltd Email [email protected] Dusky Dolphins along the Kaikoura coast. Albatross Air NZ Domestic Terminal Auckland Airport, Auckland Sales & Marketing Manager Mr Cecil Potatau Encounter Get up close Airport, Mangere, Auckland Email [email protected] and personal to the PO Box 152, Taumarunui 3946 Tour and Cruise operator in the Bay of Islands. Our largest wingspan in the Phone 07 895 8820 Fax 07 895 3405 cruises include Cape Brett Hole in the Rock, Excitor, world! Freephone 0800 222 123 Dolphin Adventure, Sunset Cruises and Endorsed Visitor Email [email protected] Urupukapuka Island stopover. Our Tours Activity Web www.flymysky.co.nz include Cape Reinga and 90 Mile Beach, Governing Director Keith McKenzie Eco Experience Kerikeri and Discover Email [email protected] Kerikeri. General Manager Robyn McKenzie Endorsed Visitor Activity Email [email protected] 1. GREAT BARRIER ISLAND: Scheduled flight service Europcar New Zealand between Auckland International Airport and Great Legal Name: BVJV LTd Barrier Island 2. SKY TAXI – NZ wide 10 SEAT aircraft 8A, Hommersham Place, Burnside, Christchurch (transport) hire for groups. PO Box 1225, Christchurch 8140 3. HUGHES 500D Helicopter operations, Phone 03 357 1638 Fax 03 357 1639 KEITH MCKENZIE QSM – all types, North DX WP23502 Christchurch Island. Email [email protected] Endorsed Visitor Activity

ITOC Inbound Travel Directory 2010 17 ITOC Allied Supplier Members

Haast River Safari Web [email protected] PO Box 51, Haast 7844 Director Alison Howie Phone 03 750 0101 Fax 03 750 0181 Email [email protected] Freephone 0800 865 382 Director Baz Howie Email [email protected] Fullers Group Web www.haastriver.co.nz Operations Manager Chantelle Hewer Harley Tours New Zealand is a Harley

www.itoc.org.nz PO Box 1346, Shortland Street, Auckland 1140 Email [email protected] Davidson rental & touring business Phone 09 367 9115 Fax 09 367 9148 nationally throughout New Zealand. Web www.fullers.co.nz River boat cruises in fleet of fully enclosed custom built jet Endorsed Visitor Activity Sales Manager Brett Warman boats. One way tours for coach groups to suit itinerary. Daily Email [email protected] return departures for independent travellers at 9am, 11am & 2pm during Summer (October to April) and 10am & 1pm Hello New Zealand Transport and tourism ferry operators during Winter (May 106 Gloucester Street, Christchurch PO Box 5461, Papanui, Christchurch 8542 Gannet Safaris Overland to September). Bookings Essential. Phone 03 365 8423 Fax 03 365 8423 Summerlee, RD2, Hastings 4172 Endorsed Visitor Web www.hellonewzealand.co.nz Phone 07 875 0888 Fax 07 875 0893 Activity Director Brett Crombie Email [email protected] Email [email protected] Web www.gannetsafaris.com Specialists in educational tours, English language Manager Lyn Allan Hallmark Limousines Unit E, Stoddard Industrial Park, 38 Stoddard Road, study tours, student tours. Scheduled tours from Email [email protected] Mt Roskill, Auckland Christchurch. Coach charter up to 18 seats. Overland tours to the gannet colony at Cape PO Box 16221, Sandringham, Auckland 1351 Kidnappers in 4x4 air conditioned vehicles. Phone 09 629 0940 Fax 09 629 1466 Hells Gate and Wai Ora Spa Endorsed Visitor Activity Freephone 0800 80 LIMO Legal Name: Tikitere Holdings Limited S H 30, Tikitere, Rotorua Glacier Helicopters DX CX10134 Auckland Email [email protected] P O Box 7199, Te Ngae, Rotorua 3042 29 Lucas Place, Queenstown Airport, Queenstown Web www.limos.co.nz Phone 07 345 3151 Fax 07 345 6481 PO Box 1508, Queenstown 9348 Managing Director Roger Dowe Email [email protected] Phone 03 441 4623 Fax 03 441 4619 Hallmark Limousines was formed in 1986 by Roger Web www.hellsgaterotorua.co.nz Web www.glacierhelicopters.co.nz Dowe with a modest fleet of two vehicles. Since then, General Manager Bryan Hughes Director Mark Quickfall the company has grown into one of New Zealand’s Email [email protected] Email [email protected] largest Limousine transportation providers with a fleet Marketing Manager Patrick Tamati Business Development Jackie Quickfall of twenty vehicles in service within the North Island Geothermal reserve, mud bath spa and We specialise in scenic helicopter flights from Franz Josef and other franchise operations around New Zealand. health and wellbeing complex. and Fox Glaciers and Glacier Heli Hikes on Fox Glacer. Endorsed Visitor Activity Catering for FIT and group travellers, we also offer combination adventure Hamilton Waikato Tourism Legal Name: Waikato Regional Airport Ltd Heritage Hotels packages, private charters and glacier Airport Road, Hamilton Heritage Auckland, 35 Hobson Street, Auckland landings. RD2, Hamilton 3282 PO Box 3904, Shortland Street, Auckland 1140 Endorsed Visitor Activity Phone 07 848 9046 Fax 07 843 3627 Phone 09 302 1277 Fax 09 303 0152 Web www.hamiltonwaikato.com Freephone 0800 368 888 Regional Tourism Manager Kiri Goulter DX CP24037 Auckland Email [email protected] Web www.heritagehotels.co.nz Marketing Manager Rebecca Evans General Manager Sales & Marketing Email [email protected] Noel Dillon Regional Tourism Organisation. Email [email protected] Chief Development Officer Jeff Shearer Goldfields Jet Hammond’s Scenic Tours Hotel Managers More than 1 Qualmark Rating SH6 Kawarau Gorge, Cromwell Level One, MSC House, 39 Waterloo Quay, Wellington PO Box 81, Cromwell 9342 PO Box 3382, Wellington 6140 Phone 03 445 3080 Fax 03 445 1037 Phone 04 472 0869 Fax 04 471 1730 Web www.goldfieldsjet.co.nz Web www.wellingtonsightseeingtours.com General Manager Hamish Egerton Director Wally Hammond Email [email protected] Email [email protected] Blast into the past and experience the rush, discover the history aboard Goldfields Jet. Endorsed Visitor Activity Located at the Goldfields Mining Centre, Kawarau Gorge Harbourside Seafood Bar & Grill HERTZ New Zealand 801 Wairakei Road Endorsed Visitor Activity 1st Floor, Ferry Building, 99 Quay Street, Auckland PO Box 3624, Shortland Street, Auckland 1140 PO Box 4716 Christchurch 8140 Phone 09 307 0486 Fax 09 307 0523 Phone 03 358 6789 Fax 03 358 6756 Web www.harboursiderestaurant.co.nz Email [email protected] Director Tony Adcock Web www.hertz.co.nz Email [email protected] National Travel Industry Manager Derek Batchelor-Cook Functions Manager Ellie Cragg International Sales & Restaurant overlooking Auckland’s Waitemata Harbour. Marketing Manager Outdoor dining when possible. New Zealand’s best Kevin Doyle seafood, live crayfish, lamb and beef. Car Rentals. Endorsed Visitor Harley Tours New Zealand Transport Legal Name: Bularangi Limited 12 Waihete Road, Waihi 3610 Phone 07 863 6069 Freephone 0800 787 980

18 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Hilton Auckland Marketing Manager Karen Rainbow SIMPLIFY * CONNECT * COMPLETE IBIS offers a Shed 21, Princes Wharf, 137147 Quay Street, Auckland Email [email protected] complete business solution that will make operating PO Box 106410, Auckland City 1143 Prawn Park and Farm offering Activity Pass which your business a breeze. A fullyintegrated system, IBIS Phone 09 978 2000 Fax 09 978 2096 includes Nursery and Hatchery Tours, Interactive offers everything you need and want from realtime Email [email protected] Water Displays, Riverside Nature Walk, Trout online reservations and point of sale right through to Web www.hilton.co.nz Feeding, Geothermal Foot Bath and HookaPrawn backend accounting and market analysis. IBIS will General Manager Chris Partridge Fishing. Licensed onsite Restaurant and Bar offering improve your business processes and give you accurate Director of Business Development Jeroen Meijer spectacular river views and riverside dining. and reliable information instantly. Email [email protected] Located 300 metres out to sea on the end of Princes Info & Track Wharf, Hilton Auckland is a contemporary boutique 5 37 Shotover Street, Queenstown star hotel featuring 166 rooms. Only a 5 minute walk to PO Box 681, Queenstown 9348 the CBD and Viaduct Village, the Phone 03 441 8170 Fax 03 442 7038 unique absolute waterfront position Web www.infotrack.co.nz offers uninterrupted views across General Manager Rebecca Cochrane Waitemata Harbour. Hukafalls Jet Email [email protected] Hotel 5 Star Legal Name: Huka Jet Ltd Operations Manager/Managing Director Chris 200 Karetoto Road, Wairakei Park, Taupo Smith Hobbiton Movie Set Tours PO Box 563, Taupo 3351 Email [email protected] Legal Name: Rings Scenic Tours Ltd Phone 07 374 8572 Fax 07 374 8573 Info&Track is a private transport and guided walking 45 Broadway, Matamata Freephone 0800 48 52 538 company based in Queenstown owned and operated by PO Box 366, Matamata 3440 Email [email protected] Chris Smith a veteran of the tourism industry for over Phone 07 888 9913 Fax 07 888 7498 Web www.hukafallsjet.com twenty years. The company is known for its innovative Web www.hobbitontours.com Sales & Marketing Manager Michelle Caldwell products especially its 2005 launch of Wilderness Guided Managing Director Russell Alexander Email [email protected] Walks encompassing half day to three day walking Email [email protected] General Manager Stewart Brown options, and catering for all ages and Marketing Manager Henry Horne Email [email protected] fitness levels. Walks cover the Routeburn Email [email protected] Marvel at the extraordinary water level views of the Valley, Routeburn Trail, Mt Aspiring Guided tour of the hobbiton movie set spectacular Huka Falls as you slide past cliffs and National Park, and Queenstown. from the movie The Lord of the Rings. trees at an incredible 80km per hour. Endorsed Visitor Activity Endorsed Visitor Activity Then get ready for our trademark 360 degree spins, leaving you with a InterCity, Great Sights and Holiday Accommodation Parks beaming smile and a heart pumping awesomeNZ Association of New Zealand with adrenalin. Legal Name: InterCity Group (NZ) Ltd Endorsed Visitor Activity Unit 21, Copperfield, 713 Seaview Road, Paraparaumu Level 2, 602 Great South Road, Greenlane, Auckland Beach, Paraparaumu PO Box 26601, Epsom, Auckland 1344 PO Box 394, Paraparaumu 5254 Phone 09 583 5700 Fax 09 583 5768 Phone 04 2983283 Fax 04 298 9284 Web www.intercity.co.nz Freephone 04 2983283 Inbound Sales Manager Mr Ross Grundy Email [email protected] Email [email protected] Web www.holidayparks.co.nz Sales & Marketing Manager Daniel Rode Chief Executive Fergus Brown Email [email protected] Email [email protected] InterCity Group (NZ) Ltd (ICG) owns and operates Industry Association representing the holiday park Hyatt Regency Auckland InterCity Coachlines, Great Sights and awesomeNZ.com Cnr Waterloo Quadrant & Princes Street, Auckland sector in New Zealand Great Sights, memorable journeys into New Zealand. PO Box 3938, Shortland Street, Auckland 1140 New Zealand’s only national daily sightseeing network Phone 09 355 1234 Fax 09 302 3269 with day tour options throughout the country on modern DX CX10205 Auckland low emission motor coaches, the professional and Web www.auckland.regency.hyatt.com dedicated team at Great Sights showcase the best Sales Manager Inbound/Wholesale New Zealand has to offer. Great Sights Bay of Islands Arlene Balmores (formally known as Fullers and Kings) Hospitality Plus Email [email protected] operates the most comprehensive range Legal Name: The New Zealand Home and Farmstay Hotel 5 Star of marine cruises, dolphin swimming Company Ltd cruises and tours 11 Pye Road, The Downs, Geraldine Endorsed Visitor Transport PO Box 66, Geraldine 7956 Phone 03 693 7463 Fax 03 693 7461 InterContinental Hotels Group Web www.hospitalityplus.co.nz Level 14, 120 Albert Street, Auckland Director Lesley Fallon PO Box 3921, Shortland Street, Auckland 1140 Email [email protected] Phone 09 367 0202 Fax 09 309 3577 Groups Manager Yvonne Hohenberger DX CX 10193 Auckland Email [email protected] Web www.ihg.com We book homestays, farmstays & BBs throughout NZ IBIS Techonology Award Year 1989 for FITs and Groups. All properties have been inspected Office 07305, Rees House,, Remarkables Park Town Key Account Manager Richard Hudson & provide a high level of comfort, cleanliness and Centre, Hawthorne Drive, Queenstown Email [email protected] hospitality. PO Box 2511, Wakatipu, Queenstown 9349 Client Services Coordinator NZ Lisa Robson Phone 03 4414431 Fax 03 974 6814 Email [email protected] Huka Prawn Park Email [email protected] InterContinental Hotels Group InterContinental Legal Name: Prawn Farm Web www.ibis.co.nz Wellington; Crowne Plaza Hotels in Auckland, Huka Falls Road, Wairakei Park, Taupo Managing Director Erik Bradshaw Christchurch, and Queenstown. Holiday Inns in PO Box 1475, Taupo 3351 Email [email protected] Auckland ,Wellington and Christchurch.Crowne Plaza Phone 07 374 8474 Fax 07 374 8063 Special Projects Christine Ryan Christchurch won the 1989 ITOC Operator of the Year Web www.hukaprawnpark.co.nz Email [email protected] Award.

ITOC Inbound Travel Directory 2010 19 ITOC Allied Supplier Members

Interislander Managing Director Philip Manning Kiwi International Hotel Legal Name: Interislander a division of KiwRail Limited Email [email protected] 411 Queen Street, Auckland Level 2, Wellington Railway Station, Bunny Street, Administration Manager Paula Buchanan PO Box 68 241 Newton 1145 Wellington Email Phone 09 379 6487 Fax 09 379 6496 Private Bag 39988, Lower Hutt 5045 paula.buchanan@ Freephone 0800 100 411 Phone 04 498 3161 Fax 04 498 2074 johnstons.co.nz Email [email protected] www.itoc.org.nz Web www.interislander.co.nz Endorsed Visitor Web www.kiwihotel.co.nz Sales Manager Simon Payne Transport Executive Director/Owner Mark Sandiford, Email [email protected] 2-3 star 120 room Hotel with all facilities – Full Service Email [email protected] Kawarau Jet Services Restaurant & Bar; Business Centre & Internet Cafe (Zenbu Interislander operates ferries for passengers & their Marine Parade, Queenstown wireless and fixed); Travel Desk; Free Parking; Walk to CBD vehicles between Wellington in the North Island and PO Box 459, Queenstown 9348 and all major sites, attractions venues in minutes etc. Picton in the South Island. With a fleet of 3 ferries, Phone 03 442 6142 Fax 03 441 2239 there are a wide range of sailings to fit your holiday Email [email protected] Kiwi Travel and Tours plans. The service features an array of entertainment Web www.kjet.co.nz 185b Greenhithe Road, Greenhithe, Auckland facilities including cinema, cafes, bars, Director Andy Brinsley PO Box 302779, North Harbour 751 children’s play areas and observation Email [email protected] Phone 09 413 9770 Fax 09 413 9111 decks to take in the majestic scenery Director Shaun Kelly Email [email protected] along the way. Email [email protected] Web www.kiwitravelandtours.com Endorsed Visitor Activity Jet boat operation Lake Wakatipu, Director Michael Painter Kawarau and Shotover Rivers. Email [email protected] International Antarctic Centre Endorsed Visitor Activity Managing Director Nicola Painter 38 Orchard Road, Christchurch Email [email protected] PO Box 14088, Christchurch Airport 8544 Kea Campers Phone 03 353 7798 Fax 03 353 7799 36 Hillside Road, Glenfield, Auckland Kiwi360 Freephone 0508 736 48 46 PO Box 100847, North Shore, North Shore City 745 Legal Name: Green Circle Ltd Web www.iceberg.co.nz Phone 09 441 7833 Fax 09 441 7847 35 Young Road, Te Puke Marketing Manager Wendy Smith Freephone 0800 52 00 52 PO Box 541, Te Puke 3153 Email [email protected] Email [email protected] Phone 07 573 6340 Fax 07 573 6345 Visitor attraction Web www.keacampers.com Freephone 0800 KIWI 360 Endorsed Visitor Activity Managing Director Rudi Fuhrmann Web www.kiwi360.com Email [email protected] Chief Executive Mr Graeme Crossman Invercargill Licensing Trust Executive Director Grant Brady Email [email protected] 252 Dee Street, Invercargill Email [email protected] Tourist Complex Kiwi Kart tours through packhouse, PO Box 208, Invercargill 9840 KEA Campers enjoys an unrivalled reputation for coolstore & horticulture theme park plus Phone 03 211 3640 Fax 03 214 4418 quality, innovative vehicle design and fitout,and magic world, dragon maze, Email [email protected] outstanding customer service. We also boast the picturesquare castle, magic taps, Web www.ilt.co.nz youngest fleet on the mini hydroelectric dam Marketing & Sales Manager Gary Muir market all our vehicles are Endorsed Visitor Activity Email [email protected] a maximum of 2.5 years old. Licensing Trust Endorsed Visitor Lake Wanaka Tourism Transport PO Box 147, Wanaka 9343 Island Escape Cruises Phone 03 443 1574 Fax 03 443 9238 10/22 Princes Wharf, Quay Street, Auckland Kiwi Country Limited Web www.lakewanaka.co.nz 75 Owens Road, Epsom, Auckland 1023 Town Centre, Te Anau General Manager James Helmore Phone 09 358 1717 Fax 09 358 1564 PO Box 64, Te Anau 9640 Email [email protected] Email [email protected] Phone 03 249 7020 Fax 03 249 7014 Regional Tourism Organisation promoting Wanaka both Web www.islandescape.co.nz Web www.kiwicountry.co.nz nationally and internationally Managing Director Peter Bissett Marketing Manager Rachel Greaney Email [email protected] Email [email protected] Six day, five night cruises, private charters, helifishing, Tourism complexes (retail shopping, restaurant, toilets weddings around the Hauraki Gulf (Waiheke, Kawau, and other visitor services) in Te Anau, Geraldine and Great Barrier, Coromandel) Greymouth. Complexes are aimed at providing services and facilities for visitors and coaches on main tourist routes. 70% of business generated by coach groups.

Kiwi Discovery John Freed Tours & Coachlines 37 Camp Street, Queenstown Larnach Castle PO Box 102, Te Awamutu 3840 PO Box 53, Queenstown 9348 145 Camp Road, Otago Peninsula, Dunedin Phone 07 839 5758 / 027 494 3633 Phone 03 442 7340 Fax 03 442 7249 PO Box 1350, Dunedin 9054 Fax 07 839 5758 Email [email protected] Phone 03 476 1616 Fax 03 476 1574 Email [email protected] Web www.kiwidiscovery.co.nz Email [email protected] Owner/Operator John Freed General Manager Tim Barke Web www.larnachcastle.co.nz Tour Coach Operator. Distance (KM’s) for Itineraries, Email [email protected] Sales & Marketing Manager Deborah Price day tours special interest and conference transport Senior Marketing Exec Sharon Gray Email [email protected] Email [email protected] New Zealand’s only Castle, built from 1871 as Merchant Baron Johnston’s Coachlines Skifield transport, ski and snowboard hire, ski clothing William Larnach’s dream home for his beloved first wife. 64 Westney Road, Mangere, Auckland hire, airport transfers, Milford day coach excursion, Visitors may enjoy group or FIT tours, All meals catered for PO Box 53164, Auckland Airport, Manukau 2150 coach charters. Milford and Routeburn including scottish themes. Boutique lodge accommodation Phone 09 255 1144 Fax 09 255 5270 Independent track packages and track 12 rooms. “A garden in the South Seas”featuring Southern Freephone 0800 66 22 66 transport. Info and activity booking Hemisphere plantings. One of New Zealands Email [email protected] centre. four ‘Gardens of International Significance.’ Web www.johnstons.co.nz Endorsed Visitor Activity rated by NZGT Larnach Castle is still privately owned and cared for by the Barker family. Endorsed Visitor Activity 20 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Qualmark endorsed tours and services Mitchell Corp New Zealand include FIT Scheduled Departure 36 Sir William Pickering Drive, Christchurch Touring ï Greenshell(tm) Mussel Cruise ï PO Box 5341, Christchurch 8542 Marlborough Icons Tour ï half Phone 03 358 7900 Fax 03 358 5012 Endorsed Visitor Activity Web www.mainstay.co.nz Director Mainstay New Zealand Hotels Tom Doocey Limousine Services Queenstown Maui Rentals, Kiwi Experience, Email [email protected] 45 Loop Road, Queenstown Waitomo Glowworm Caves, The Product & Development Manager Margaret Davidson PO Box 627, Queenstown 9348 Legendery Black Water rafting Co. Email [email protected] Phone 03 441 4405 Fax 03 441 4406 Legal Name: Tourism Holdings Ltd Hotel/Motel sales, marketing and representation Email [email protected] 195197 Parnell Road, Parnell, Auckland Web www.LSQ.co.nz PO Box 4293, Shortland Street, Auckland 1140 MoneyDirect Director Ross Marett Phone 021 222 1298 Fax 09 366 1374 Legal Name: Amadeus GTD Australia Pty Ltd Email [email protected] Web www.thlonline.com Level 12, 300 Elizabeth Street, Sydney South, Sydney Director Jill Moody Award Year 1988 Locked Bag A5085, Sydney South, New South Wales 1235 Email [email protected] Sales and Business Development Manager Phone +61 2 9903 3076 Fax +61 2 9903 3998 Luxury transport operator specialising in South Island Graeme West Web www.moneydirect.com scenic tours, private charters to Milford Sound, Doubtful Email [email protected] Sales & Operations Assistant Simone Tang Sound, Aoraki Mt Cook and the West Coast glaciers. www.mauirentals.com Motorhomes and Rental Cars, Email [email protected] Queenstown sightseeing, airport transfers, dinner Kiwi Experience hop on hop off tours, Black Water Money Direct is a leading provider of online payment transfers, conference transfers and other special events. Raftingand Waitomo Glowworm Caves. systems for business. It enables you to streamline your Fleet includes luxury Lexus sedans, Mercedes ML SUV's, Endorsed Visitor Activity (Waitomo payment processes and delivers significant advantages in Mercedes Sprinter & Ford LWB Transit vans and Toyota Glowworn Caves and The Legendary Black terms of efficiency, increased productivity and improved Coasters. 'With a super modern fleet of vehicles, LSQ will Water Rafting Co.) cash flow. With a strong heritage in the travel and tourism get you to wherever you want to be in the most luxurious Endorsed Visitor industry, Moneydirect is a payment system with broad of ways. Luxury travel with first class service'. Transport (Maui ranging applications in any industry and any business. Rentalsand Kiwi With over 4000 clients currently utilising the system on a Longlands Farm Restaurant Experience) daily basis, Moneydirect processes over $A1.5 billion in Burwood Road, Matamata more than a million individual transactions. PO Box 222, Matamata 3440 Millbrook Resort & Country Club Phone 07 888 6588 Fax 07 888 5511 Malaghans Road, Arrowtown Web www.longlands.co.nz Private Bag, Queenstown 9348 Owner Kerry Simpson Phone 03 441 7000 Fax 03 441 7025 Email [email protected] DX ZP95009 Queenstown Director Silvia Simpson Web www.millbrook.co.nz Offer delicious quality rural cuisine to Inbound Sales Manager Kim Carpenter Groups passing through the central Email Kim.Carpenter@ heartland of NZ and provide a personally millbrook.co.nz escorted insight into the running of a Luxury Resort situated in Mount Classic Tours typical NZ Dairy Farm. the spectacular Southern Hangar 8, Jean Batten Drive, Tauranga Airport, Tauranga Endorsed Visitor Activity Lakes region. PO Box 4678, Tauranga 3149 Hotel 5 Star Phone 07 574 1779 Fax 07 574 1775 Longridge Park (Spring Loaded Fun Web www.mctours.co.nz Park) and Aerius Helicopters Millennium, Copthorne, Kingsgate General Manager Diane Drummond Email [email protected] Legal Name: Aerius Limited Hotels and Resorts Managing Director Ian Holroyd 316 State Highway 33, Paengaroa Legal Name: Hospitality Services Ltd Email [email protected] PO Box 584, Te Puke 3153 Level 13, 280 Centre, 280 Queen Street, Auckland Luxury Tourism transport focussed on meeting the Phone 07 533 1515 Fax 07 533 1814 PO Box 5640, Wellesley Street, Auckland 1141 needs of the Cruise Ship & VIP market, including Web www.longridgepark.co.nz Phone 09 913 8033 Fax 09 968 8971 Government transfers. Our fleet includes Rolls Royces, Manager Darrin Morris Freephone 0800 808 228 Daimlers, Stretch Limousines and a range Email [email protected] DX CX10036 Auckland of small to large passenger vehicles. Manager Shane Jeffcote Web www.millenniumhotels.com Our aim is to consistently exceed our Adventure Tourism including jetboating, Director of International Sales &Marketing customers expectations. UDrive 4WDing, kiwifruit & farm tours, Brendan Davies Endorsed Visitor Transport cafÈ/360, gift shop, team building. Email brendan.davies@ Endorsed Visitor Activity millenniumhotels.co.nz Mount Cook Hotel Collection The largest hotel chain in New Zealand. Cnr Wairepo & Ostler Street, Twizel MarlboroughTravel.co.nz More than 1 Qualmark Rating PO Box 99, Twizel 7944 State Highway One, Blenheim 03 435 0869 03 435 0857 PO Box 1000, Blenheim 7240 Mitai Phone Fax Web www.mountcookcollection.co.nz Phone 03 577 9997 Fax 03 577 9979 Legal Name: Mitai Holdings Limited Managing Director Hamish Hepburn Freephone 0800 99 0800 Fairy Springs Road, Rotorua Email [email protected] Web www.marlboroughtravel.co.nz PO Box 302, Ngongotaha 3041 MacKenzie Country Inn Twizel, Heritage Gateway Hotel Sales and Marketing Scott McKenzie Phone 07 343 9132 Fax 07 343 9133 Omarama Godley Resort Hotel Lake Tekapo CountryTime Email [email protected] Web www.mitai.co.nz Hotel Omarama Four well located hotels in the Central Marlborough Travel.co.nz has been successfully Marketing Manager Ruth Goldsbury South Island of New Zealand. Each have restaurants operating for over 15 years in the Marlborough region. Email [email protected] serving countrystyle hearty food & have great bar areas. The company owns and operates a large range of CEO Wetini Mitai Ngatai vehicles and vessels, including luxury cars, vans, Cultural experiences coaches, boats and launches. This fleet mixed with Endorsed Visitor Activity extensive local knowledge, fantastic staff and a commitment to quality service means we are well placed to create memorable lasting experiences. Our

ITOC Inbound Travel Directory 2010 21 ITOC Allied Supplier Members

Museum Hotel New Zealand Hotel Council Business Development Manager NZ Elaine Thompson 90 Cable Street, Te Aro 6011 Tourism & Travel House, Level 4, 79 Boulcott Street, Email [email protected] Phone 04 802 8900 Fax 04 802 8909 Wellington Oaks Hotels and Resorts is an operator in the Email [email protected] PO Box 1697, Wellington 6140 Management and Letting Rights industry. Currently Web www.museumhotel.co.nz Phone 04 495 0814 Fax 04 499 0827 operating five apartment properties in New Zealand. General Manager Kathy Tipler Web www.nzhc.org.nz We have properties in Auckland, Christchurch and www.itoc.org.nz Email [email protected] Executive Officer Sharon Jennings Queenstown. we offer a range of studio, Director of Sales and Marketing Jacob Feenstra Email [email protected] 1 & 2 bedroom apartments in AKL & CHC Located opposite Te Papa, the Hotel has 68 hotel Independant Chair Jennie Langley and 1, 2, 3 & 4 bedroom luxury rooms, 97 luxury studio, one and two bedroom Email [email protected] apartments in Queenstown. apartments, restaurant and bar, lobby cafe and bar, Industry association that represents the interests of Self Contained & Serviced 4 Star fitness centre, lap pool, sauna and spa. 130 intl chain, large independant, privatelyowned and boutique hotels around NZ. Activities include research Oceania Coachlines Naturally New Zealand Holidays & analysis, submissions and lobbying at both central 69a Kowhai Road, Mairangi Bay, Auckland 321 Elmhurst Road, Darfield and local government levels, liaison with various PO Box 31013, Milford, North Shore City 741 PO Box 94, Darfield 7541 industry, business and media stakeholders. Phone 09 476 6901 Fax 09 476 6902 Phone 03 318 7540 Fax 03 318 7590 Web www.oclnz.com Email [email protected] New Zealand Maori Tourism Society Managing Director Mr Tim O’Rourke Web www.nzholidays.co.nz Level 4, Tourism & Travel House, 73 Boulcott Street, Email [email protected] Managing Director Trish Abrahamson Wellington Tour Coach Operator. Email [email protected] PO Box 10782, The Terrace, Wellington 6143 Endorsed Visitor Transport Specialist for customised active outdoor, wilderness, Phone 04 815 9038 Fax 04 815 9049 adventure and nature holidays. Yachting, cycling, Email [email protected] Orakei Korako Geyserland Resort kayaking, rafting, walking, fishing, Web www.maoritourism.co.nz 494 Orakei Korako Road, Reporoa gliding, caving, diving, nature CEO Pania TysonNathan Private Bag 3019, Rotorua 3046 encounters. Self drive, coach or private Email [email protected] Phone 07 378 3131 Fax 07 378 0371 driver guide options. The Society has as its objectives – to promote Maori in Web www.orakeikorako.co.nz Endorsed Visitor Service tourism by supporting and developing Maori Regional Director Craig Gibson Tourism Organisations at a national level; to recommend Email [email protected] Nature Coast and appoint Maori tourism representatives to national Director Philippa Gibson Legal Name: Enterprise Kapiti Horowhenua Inc tourism related bodies; to provide national advocacy Geothermal tourist attraction offering 93 Oxford Street, Levin for the promotion of Maori in tourism; to assist with the accommodation, cafe and souvenir shop. PO Box 197, Levin 5540 implementation of the New Zealand Tourism Strategy Endorsed Visitor Activity Phone 06 367 0524 Fax 06 367 0526 2015 and successor tourism strategies; to engage Web www.enterprisecoastnz.com with other national and international tourism industry Pacific Tourways CEO Glen O’Brien organisations for the promotion of Maori in tourism; to 502A Wairakei Road, Christchurch Email [email protected] facilitate opportunities for national and international PO Box 14037, Christchurch Airport 8544 EDA / RTO was Enterprise Coast as trading name to 10/06 marketing of Maori in tourism; to develop strategic Phone 03 359 9133 Fax 03 359 9058 mutually beneficial relationships with allies in the public Managing Director Kit Johnson Nelson Tasman Tourism and private sector; to execute the efficient and effective Email [email protected] Legal Name: Tourism Nelson Tasman Ltd organisational development of the society. Nationwide Coach Operator FIT Millers Acre Centre Taha o te Awa, 75 Trafalgar Street, sightseeing, Independent holiday coach Nelson Ngai Tahu Tourism tours. PO Box 788, Nelson 7040 Level 7, Te Waipounamu House, Christchurch Endorsed Visitor Transport Phone 03 546 6228 Fax 03 545 6850 PO Box 3075, Christchurch Mail Centre 8140 Web www.nelsonnz.com Phone 03 371 2614 Fax 03 363 8911 Paradise Motorcycle Tours NZ Chief Executive Mr Paul Davis Web www.ngaitahutourism.co.nz 2 Glenvar Close, Torbay 630 Email [email protected] Award Year 1995 Phone 09 473 9404 Fax 09 473 9404 Regional Tourism Organisation for Nelson/Tasman Region. General Manager John Thorburn Web www.paradisemotorcycletours.co.nz Responsible for destination marketing, destination Email [email protected] Director Michael Rose management and visitor information provision. Represents some of NZ’s leading activities and Email [email protected] attractions in all main visitor destinations. Group Director Alison Rose New Zealand Apartments comprises of Rainbow Springs and Kiwi Encounter, Email [email protected] 1 Waterholes Road, RD4, Lincoln 7608 Huka Jet, Shotover Jet Queenstown, Dart Guided Motorcycles tours of both North Phone 03 329 5914 Fax 03 329 5910 River Safaris, Aqua Taxi and Kaiteriteri and South Islands of New Zealand. Web www.nzapartments.co.nz Kayaks in the Abel Tasman, Franz Josef Endorsed Visitor Activity Managing Director Anton Wilke Glacier Guides and the Hollyford Track. Email [email protected] Endorsed Visitor Activity Passenger Transport Sales, marketing, representation & reservations for 21 Broughs Road, Harewood, Christchurch independently owned serviced apartment properties in NZ Lodge Association PO Box 16181, Hornby, Christchurch 8441 New Zealand targeting domestic & international visitors. C/ Penybryn Lodge,, 41 Towey Street, Oamaru Phone 03 342 3607 Fax 03 342 3608 41 Towey Street, Oamaru 9401 Web www.passengertransport.co.nz New Zealand Farm Holidays Phone 03 434 7939 Fax 03 434 9063 Branch/Tour Manager David Gale 2 Gumdiggers Lane, Riverhead, Auckland Web www.lodgesofnz.co.nz Email [email protected] PO Box 74, Kumeu 841 Marketing Manager Garrick Emms Phone 09 412 9649 Fax 09 412 9651 Email [email protected] Pavlovich Coachlines Web www.nzfarmholidays.co.nz Marketing of selected NZ Lodge properties. 58B Carr Road, Mt Roskill, Auckland Managing Director Stuart King PO Box 27329, Mt Roskill, Auckland 1440 Email [email protected] Oaks Hotels & Resorts Phone 09 620 5490 Fax 09 620 5493 Farmstays and homestays throughout New Zealand 16 Gore Street, Auckland 1010 Web www.pavlovich.co.nz for groups and individuals. Farm visits and technical Phone 09 909 9999 Fax 09 909 9500 General Manager Bernard Pavlovich seminars arranged. Home hosted dinners for groups Freephone 0800 565 333 Email [email protected] Web www.theoaksgroup.co.nz Pavlovich Coachlines have been providing luxury

www.itoc.org.nz 22 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members coaches to a multitude of clients for many years. Positively Wellington Tourism Pavlovich Coachlines prides itself on having the Legal Name: Partnership Wellington Trust safest, most comfortable, and environmentally friendly Level 28, Grand Plimmer Tower, Gilmer Terrace, Wellington coaches. Coaches are of the highest quality Scania PO Box 10017, The Terrace, Wellington 6143 and Mercedes with drivers NZQA qualified. Phone 04 916 1205 Fax 04 916 1214 Email [email protected] Web www.wellingtonnz.com General Manager David Perks Email [email protected] Regional Tourism Organisation a division of Partnership Rainbow Springs Kiwi Wildlife Park Wellington Trust Inc & Kiwi Encounter 192 Fairy Springs Road, Rotorua 3015 Peppers Retreats & Resorts; Qantas Airways PO Box 25, Rotorua 3040 Breakfree Apartments Qantas House, 191 Queen Street, Auckland Phone 07 350 0440 Fax 07 350 0441 Legal Name: Mantra Group PO Box 59, Shortland Street, Auckland 1140 Freephone 0800 724 626 90 Brown Street, Ponsonby, Auckland Phone 09 357 8700 Fax 09 357 6567 DX JX10509 Rotorua PO Box 47613, Ponsonby, Auckland 1144 DX CX10012 Auckland Web www.rainbowsprings.co.nz Phone 021 824 911 Fax 09 376 3931 Web www.qantas.com.au Sales & Marketing Manager Michelle Caldwell Web www.mantragroup.com.au Regional General Manager New Zealand and Email [email protected] Regional Sales & Marketing Manager Michaela Candy Pacific Grant Lilly General Manager Stewart Brown Email [email protected] Email [email protected] Email [email protected] Head of International Sales Acting Sara MacLeod Tourism Development Manager New Zealand Rainbow Springs Kiwi Wildlife Park has been a Email [email protected] Jane Hawkins favourite destination since 1932. Spread over 22 acres Mantra Group provides access to an extensive range Email [email protected] of parkland, Rainbow Springs offers a truly unique of over 130 resorts, retreats, hotels and apartments experience, and is a must-see for anyone who wants throughout Australia and New Zealand’s most sought after Queenstown Rafting to get to know New Zealand’s wonderful environment destinations. Ranging from self-contained apartments 35 Shotover Street, Queenstown and animals, both during the day and at night. Your to luxurious resorts and retreats, accommodation spans PO Box 53, Queenstown 9348 ticket allows unlimited entry for 24 hours so there is all major visitor destinations, Queenstown, Rotorua, Phone 03 442 9792 Fax 03 442 7249 no additional charge to visit the nocturnal animals. Christchurch, the Gold Coast, the Daintree rainforest of Freephone 800723846 Learn more about kiwi conservation with a visit to Tropical North Queensland. Mantra Group brands include, Email [email protected] Kiwi Encounter. Operated by the National Kiwi Trust Peppers Retreats, Resorts and Hotels, Mantra Hotels, Web www.rafting.co.nz and located on site at Rainbow Springs, this unique Resorts and Apartments, BreakFree Hotels, Resorts and General Manager Tim Barke scientific attraction allows you an insight into the Apartments, Saville Hotel Group. Mantra Email [email protected] entire process of kiwi conservation – from kiwi egg Group operates all these brands, and Senior Marketing Exec Sharon Gray collection in the wild, incubation, hatching and then provides a central booking service and Email [email protected] raising of the kiwi until it’s ready to be released back single point of reference for all New Zealand’s largest white water rafting specialists into the wild. Includes a accommodation needs. operating on the Shotover & Kawarau Rivers in 45 min guided tour which More than 1 Qualmark Rating Queenstown. Combos available to include jetboating, departs on the hour from helicopter flights, canyon swing, bungy 10am till 4pm daily. PKF Ross Melville and rafting as combinations. Also Endorsed Visitor Level 5, 50 Anzac Avenue, Auckland Landsborough 3 day Wilderness Activity PO Box 881, Shortland St, Auckland 1140 Experience ExploreCampRaft in luxury! Phone 09 373 0100 Fax 09 309 3247 Endorsed Visitor Activity Partner Mr Jugdis Parbhu Email [email protected] Queenstown Resort College Chartered Accountants Level 2, 57 Coronation Drive, Queenstown PO Box 1566, Queenstown 9348 Polynesian Spa Phone 03 409 0500 Fax 03 409 0505 Rainbow’s End Theme Park Hinemoa Street, Rotorua Web www.queenstownresortcollege.com Cnr Great South & Wiri Station Roads, Manukau, Auckland PO Box 40, Rotorua 3040 CEO Jan FitzGerald Private Bag 76924, Manukau 2240 Phone 07 348 1328 Fax 07 348 9486 Email [email protected] Phone 09 262 2030 Fax 09 262 1958 Email [email protected] General Manager Phil Mitchell Freephone 800438672 Web www.polynesianspa.co.nz Queenstown Resort College offers world-class edu- Web www.rainbowsend.co.nz Managing Director Martin Lobb tourism for students, tourists, executives and groups General Manager Chris Deere Email [email protected] in Queenstown, New Zealand. Choose from adventure Email [email protected] Overlooking Lake Rotorua, Polynesian Spa is New tourism, hospitality management training, internships, Family Theme Park, Events Venue for Zealand’s leading internationally acclaimed spa. English language, tourist programs, gap experiences, Private Functions, Conferences and Experience a unique thermal spa at this world top ten custom programs and more. Study at our unique resort Team Building. spa (medical/ thermal/ natural), as voted by Conde college set amongst the most spectacular scenery Endorsed Visitor Activity Nast 2004-2007 & 2009. Relaxing hot mineral spring in the world. Stunning, movie-inspired scenery, bathing is offered in 26 pools in four areas to choose meandering wine regions, high country sheep farming, Real Journeys from – deluxe Lake Spa, Adult Pools & Priest Spa, historic villages rich in history and world heritage Level 2, CivicCorp Building, 74 Shotover Street, Private Pools, or Family Spa. Or indulge in an enticing native forests all sit alongside international tourist Queenstown array of sumptuous spa and hydro spa therapies at resorts with abundant leisure and adventure activities PO Box 94, Queenstown 9348 the Lake Spa Retreat. All spa therapies include deluxe to enjoy. For students, tourists, executives and groups, Phone 03 442 7509 Fax 03 442 7365 Lake Spa bathing. The Spa Essentials gift shop and Queenstown Resort College uses the term edu-tourism Freephone 0800 65 65 01 the Hot Springs Café complement the spa theme. to describe interactive and integrated learning Email [email protected] Polynesian Spa attracts multi-national visitors and with the local environment: natural, cultural, social Web www.realjourneys.co.nz New Zealanders; is located in central and economical. Edu-tourism promises more than General Manager Sales Tony McQuilkin Rotorua; is an all-weather attraction; education. It is the opportunity of a lifetime. Email [email protected] and is open everyday from 8 am International Sales Manager Julia Savill to 11 pm (spa therapies 9am-8pm). Email [email protected] Endorsed Visitor Activity

ITOC Inbound Travel Directory 2010 23 ITOC Allied Supplier Members

Owner and operator of day and overnight excursions to Web www.ruralholidays.co.nz Visitor Attraction. Recreated gold mining Milford Sound and Doubtful Sound from Queenstown Operations Manager Lindsay Pearce township from the West Coast dating and Te Anau by coach and aircraft, glowworm caves Email [email protected] back to 1860’s. Historic Village, Muesum, in Te Anau, Milford Track Guided Day Walk and TSS Marketing Manager David Lawlor Steamtrain rides, Weddings, functions Earnslaw/Walter Peak cruises on Lake Wakatipu, New Zealand's personalized farm and home stay and conferences. Queenstown. Owner of Stewart Island Experience company providing a central reservations point for Endorsed Visitor Activity www.itoc.org.nz product operating the ferry service between Bluff and some host 500 properties nationwide, for both over Stewart Island with Village & Bays Tour, night stays FIT and tour groups, lunches, home hosted Underwater Explorer Cruise, Paterson dinners and farm related technical visits. Inlet Cruise and the Stewart Island Lodge. Joint partners of Black Cat Cruises, Queenstown. Endorsed Visitor Activity

Rendezvous Hotel Auckland Rural Tourism Holdings Mayoral Drive & Vincent Street, Auckland C/ Cambridge Raceway, Taylor Street, Cambridge Shotover Jet PO Box 228, Cambridge 3450 P O Box 7312, Wellesley Street, Auckland 1141 The Station, cnr Camp & Shotover Streets, Queenstown Phone 07 827 8055 Fax 07 827 7154 Phone 09 366 3000 Fax 09 366 5659 PO Box 189, Queenstown 9348 Email [email protected] Web www.rendezvoushotels.com Phone 03 442 8570 Fax 03 442 7467 Web www.ruraltourism.co.nz Director of Sales Nick Ridling Freephone 0800 746 868 Manager Melissa Earby Email [email protected] Email [email protected] Email [email protected] Rendezvous Hotel Auckland is New Zealand’s largest Web www.shotoverjet.com NZ Wide Farmstay Operation, FIT, Coach Groups. Farm hotel. From the moment you enter the dramatic atrium Award Year 1995 visits and activities, BBQ Lunches, Home Hosted lobby, you will know that you have arrived in one of Manager Clark Scott Dinners, Garden Visits Auckland’s premier hotels. Located in the very heart Email [email protected] of cosmopolitan Auckland, a stay at Rendezvous Tane Evans Rydges Hotels & Resorts Regional Sales Manager Hotel places you within walking distance of some of Email [email protected] Cnr Federal & Kingston Streets, Auckland the city’s finest dining, shopping and entertainment, Operator of the world famous Shotover PO Box 6214, Wellesley Street, Auckland 1141 including Queen St and the Viaduct Harbour. The hotel Jet on Queenstown’s Shotover River. Phone 09 375 5919 Fax 09 375 5921 is also linked via an underground tunnel Endorsed Visitor Activity to four of Auckland’s most significant Web www.rydges.com venues Aotea Centre, The Civic, National Sales Manager Inbound & Leisure Glenn Singapore Airlines Phipps Auckland Town. 11th Floor, West Plaza Building, cnr Fanshaw & Albert Email [email protected] Hotel 4 Star Plus Streets, Auckland National Sales Coordinator Sarah Roys PO Box 4290, Shortland St, Auckland 1140 Email [email protected] Ritchies Transport Phone 09 379 3209 Fax 09 379 3043 International chain of hotels with 619 Swanson Road, Swanson, Auckland DX CP18502 Auckland properties situated in Auckland, Rotorua, PO Box 95085, Swanson, Waitakere 653 Web www.singaporeair.com Christchurch and Queenstown. Phone 09 833 6053 Fax 09 833 6511 Manager Passenger Marketing NZL Mr Murray Wild More than 1 Qualmark Rating DX CX10286 Auckland Email [email protected] Manager John Ritchie International air transportation Email [email protected] Tour Coaches Route Services Endorsed Visitor Transport Scenic Hotel Group Rotorua Duck Tours National Sales & Marketing Office, Suite 812, 380 8 Lynbert Road, Lynmore, Rotorua Queen Street, Auckland PO Box 310, Rotorua 3010 PO Box 7640, Wellesley Street 1141 Phone 07 345 6522 Fax 07 345 6527 Phone 09 377 5767 Fax 09 377 5967 Web www.rotoruaducktours.co.nz DX CP25501 Auckland Sky City (Skycity Hotel) Director Trevor Weir Email [email protected] Federal House, 86 Federal Street, Auckland Email [email protected] Web www.scenichotelgroup.co.nz PO Box 90643, Victoria Street West, Auckland 1142 Director Peter Weir Director Sales & Marketing Steve Shearer Phone 09 363 6368 Fax 09 363 6330 Email [email protected] Email [email protected] Web www.skycity.co.nz We run amphibious sightseeing Tours of Heartland Hotels, Scenic Hotels and Te Sales Manager Danielle Genty-Nott Rotorua and its surrounding Lakes. Our Waonui Forest Retreat Email [email protected] 90 min Rotorua City and Lakes Tour is a More than 1 Qualmark Rating fantastic way to view and learn about SKYCITY Auckland incorporates a 5 star SKYCITY the area. Gand Hotel, a 4.5 star SKYCITY hotel, 11 restaurants Endorsed Visitor Activity and bars, 3 casinos, SKYCITY theatre (seats 700), the famous Sky Tower and live entertainment daily. Of special note is DINE by Peter Gordon one of New Zealand’s iconic chef’s and his signature tapa’s bar Bellotta. Hotel 4 Star Plus

Shantytown Skyline Enterprises Legal Name: West Coast Historical & Mechanical 3rd Floor, O’Connells Pavilion, Cnr Beach and Camp Society Inc. Street, Queenstown Rural Holidays New Zealand Rutherglen Road, Greymouth 7805 PO Box 17, Queenstown 9348 5 Rehua Lane, Merivale, Christchurch Phone 03 762 6634 Fax 03 762 6649 Phone 03 441 0377 Fax 03 441 0394 PO Box 2155, Christchurch 8140 Web www.shantytown.co.nz Chief Executive Jeff Staniland Phone 03 355 6218 Fax 03 355 6271 Marketing Manager Colleen Monachan Email [email protected] Freephone 0800 88 33 55 Email [email protected] Accommodation, Restaurant, Gondola, Retailing, Luge

24 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Sudima Hotels New Zealand Marketing Manager Vanessa Freeman Building 10, Level 3, 666 Great South Road, Penrose, Email [email protected] Auckland Adventure and Activities including, Taupo PO Box 62505, Kalmia Street, Auckland 1544 Bungy, Mokai Gravity Canyon (bungy Phone 09 525 1402 Fax 09 525 1406 jumping, flying fox, giant swing,). Southern Discoveries Freephone 0800 783 462 Endorsed Visitor Activity Milford Wharf, Milford Sound Email [email protected] PO Box 814, Queenstown 9348 Web www.sudimahotels.com Taupo Tandem Skydiving & Suncourt Phone 03 441 1137 Fax 03 442 4056 Director of Sales & Marketing Hotel Freephone 0800 264 536 Michel Adolphe Legal Name: Funnel Group Email [email protected] Email [email protected] 11 Otupai Street, Taupo Web www.redboats.co.nz Hotel owner/operator PO Box 378, Taupo 3351 Sales & Marketing Anita Gollden (Christchurch Airport and Phone 07 378 8074 Email [email protected] LakeRotorua) Hotel 3 Star Plus Freephone 0800 275 934 General Manager John Robson Email [email protected] Email [email protected] Super Shuttle Web www.tts.net.nz SODiscover Milford Sound “above and below” with Legal Name: Tourism Transport Limited Marketing Fritz Frohlke Milford Sound Red Boats. Explore the fiord on our small Level 7, Super Shuttle House, 393 Khyber Pass Road, Email [email protected] boat Encounter Nature Cruise or relax on a Scenic Newmarket, Auckland Endorsed Visitor Cruise on our spacious catamarans. PO Box 10130, Dominion Road, Auckland 1446 Activity (Suncourt Experience the depths of Milford Sound Phone 09 522 5100 Fax 09 520 0164 Hotel) 4 Star Hotel by visting our underwater observatory Freephone 0800 748 885 Milford Deep. Email [email protected] Te Papa Endorsed Visitor Activity Web www.supershuttle.co.nz 55 Cable Street, Wellington Sales & Marketing Director Graeme Dobson PO Box 467, Wellington 6140 Email [email protected] Phone 04 381 7000 Fax 04 381 7070 Managing Director Peter King Email [email protected] Email [email protected] Web www.tepapa.govt.nz Manager Tourism Marketing Bridget MacDonald Tamaki Maori Village Email [email protected] 1220 Hinemaru Street, Rotorua Manager Te Papa Tours Hamish Timmins PO Box 1492, Rotorua 3040 Email [email protected] Phone 07 3492999 Fax 07 347 2913 New Zealands’ innovative and interactive national Stamford Plaza Auckland Web www.maoriculture.co.nz museum. Stories of our land and people, over 20 Lower Albert Street, Auckland General Manager of Marketing Kiri AtkinsonCrean gallery spaces host exhibitions about our diverse Private Bag 92125, Auckland 1142 Email [email protected] natural environment, Maori culture and taonga Phone 09 309 8888 Fax 09 379 6445 Sales Manager Nadine Toetoe (treasures), our dynamic art heritage and fascinating Sales & Marketing Director Lynda King Email [email protected] history. Open every day 10am 6pm, Thursday until 9pm. Email [email protected] TAMAKI MAORI VILLAGE NZ’s most award Free admission. One hour guided tours available daily General Manager Peter Gee winning Maori Cultural Experience & 10.15am & 2pm (winter); and on the hour 5 Star CBD International Hotel award winning REALM OF TANE New and exciting 10am3pm (summer); and 7pm every Brasserie, Polo Bar and Lobby Lounge, Yanrepe garden, theatre and guided tour Thursday night. Adult $11, child $5.50. Champagne Bar, Winston’s Cigar Lounge and Araike Endorsed Visitor Activity Private tours by arrangement. Sushi Bar. Voted top 10 Tel.04 381 7111, hotels in Asia Pacific by Tanoa Hotels Endorsed Visitor Activity Conde Naste Traveller Level 2, Spartik House, 68 Seafield View Road, Khyber Magazine. Pass, Auckland Hotel 5 Star PO Box 8397, Symonds Street, Auckland 1150 Phone 09 379 0182 Fax 09 379 0181 Stay and Play Rotorua Freephone 0800 805 599 146 Spencer Road, RD 5, Rotorua 3076 Email [email protected] Phone 07 362 8879 Fax 07 362 8974 Web www.tanoahotels.com Web www.stayandplayrotorua.co.nz General Manager Peter Coppens Director Kay Clarke Email [email protected] Email [email protected] Tanoa Hotels owns and manages hotels Te Puia Promotion of Rotorua, providing product updates and in New Zealand and Fiji including PO Box 334, Rotorua 3040 information to industry. Representation of Rotorua Attraction, Queenstown and Paihia. Phone 07 348 9047 Fax 07 348 9045 Activity, Accommodation, C&I and Event products. (Aspen on Queenstown) Web www.tepuia.com Hotel 3 Star Plus Sales & Marketing Manager Kelly Whitehead Russell Cottages Self Email [email protected] Contained & Serviced Chief Executive Te Taru White Applied for Email [email protected] (Hotel Paihia) Hotel 3 Maori arts and crafts and geothermal Star reserve Rotorua (Formerly NZ Maori Arts Stocklink Distribution & Crafts Institute) 7 Vestey Drive, Mt Wellington, Auckland Endorsed Visitor Activity PO Box 12848, Penrose, Auckland 1642 Taupo Bungy, Mokai Gravity Canyon Legal Name: Taupo Tourism Holdings Limited Phone 09 259 0820 Fax 09 259 0821 14 Ruapheu Street, Taupo DX EX10908 Auckland PO Box 919, Taupo 3351 Business Development Manager Ms Aileen Sharp Phone 07 376 7979 Fax 07 376 7975 Email [email protected] Web www.taupobungy.com; www.gravitycanyon.co.nz Distribution of Marketing Products (Brochures) to the General Manager Scott Bason New Zealand Travel Industry Email [email protected]

ITOC Inbound Travel Directory 2010 25 ITOC Allied Supplier Members

The Buried Village Thrifty Car Rental Tarawera Road, RD5, Rotorua 3076 Legal Name: Motoka Rentals Ltd Phone 07 362 8287 Fax 07 362 8287 540 Wairakei Road, Burnside, Christchurch Web www.buriedvillage.co.nz PO Box 39010, Harewood, Christchurch 8545 Director Pam McGrath Phone 03 359 2720 Fax 03 359 2726 Email [email protected] Email [email protected] www.itoc.org.nz Museum, walkway through excavated Web www.thrifty.co.nz village, trout stream, waterfalls, native National Sales & Marketing Manager Nicki Sare forest walk, cafe and giftstore. The Kauri Museum Email [email protected] Endorsed Visitor Activity 5 Church Road, RD 1, Matakohe 0593, Northland Rental vehicle provider brand new cars, Phone 09 431 7417 Fax 09 431 6969 wagons, 4WD’s and minibuses. The Farmhouse Rotorua Web www.kaurimuseum.com Nationwide network of locations. Central Road, RD2, Rotorua 3072 Curator Betty Nelley Internationally recognised and Phone 07 332 3771 Fax 07 332 3334 Email [email protected] respected brand. Owner/Operator Bob Wang The Kauri Museum tells the fascinating story of Endorsed Visitor Transport Email [email protected] pioneering settlers through the theme of Kauri. Come Horse Trekking, Farm Stay (from 1 to 50 pax) Farm and experience the awesome history of the mighty Tml Publishing Tours on 700 acre Beef and Sheep farm Kauri tree, its beautiful timber and fascinating gum. Legal Name: Travel Media & Leisure Publishing Ltd Over 85,000 visitors a year, this internationally 39 Carlyle Street, Sydenham, Christchurch The George, Christchurch acclaimed museum is the largest undercover attraction PO Box 13717, Armagh Street, Christchurch 8141 50 Park Terrace, Christchurch in Northland. There is a magnificent collection of Phone 03 366 3340 Fax 03 366 3017 PO Box 13063, Armagh, Christchurch 8141 antique Kauri furniture and the largest collection of Web www.destinationnz.com Phone 03 379 4560 Fax 03 366 6747 Kauri Gum in the world. There is a fantastic Museum Director Andrea Rickerby Web www.thegeorge.com shop which has the best selection of Kauri products in Email [email protected] General Manager Bruce Garrett New Zealand. The museum is open every day (except Director Andrew Macdonald Email [email protected] Christmas Day), 9am – 5pm. Take the trip to Matakohe Email [email protected] 5 star luxury boutique hotel and experience Real New Zealand Heritage. The Kauri TML Publishing is a boutique publishing house that in the centre of Christchurch. Museum winner of Grand Pacific Tours produces innovative and informative guides to New 7 Conference rooms "Favourite Attraction North Island" 07/08 Zealand travel, leisure and lifestyle. The publications available and award and Australian Pacific Tours "New are produced under three distinct brands: Travel Media winning restaurants. Zealand Operator of the Year for 2008". publications provide comprehensive information on Hotel 5 Star Endorsed Visitor Activity New Zealand travel products for travellers, travel wholesalers and travel retailers. Brown Bear is the The Hermitage Hotel resident leisure and lifestyle guru at TML Publishing. Terrace Road, Aoraki Mount Cook Village, Mount Cook The Brown Bear brand encompasses a ski and Private Bag, Mount Cook 8770 snowboard guide and a series of guides to the best Phone 03 435 1809 Fax 03 435 1879 The Quadrant Hotel AUCKLAND indulgent experiences in selected New Zealand cities. Cityscape is a monthly entertainment and lifestyle Web www.hermitage.co.nz 10 Waterloo Quadrant, Auckland guide packed full of essential local information.The General Manager Mr Denis Callesen PO Box 195, Shortland Street, Auckland 1140 New Zealand Trade Manual is an informative trade- Email [email protected] Phone 09 984 6000 Fax 09 984 6001 focused publication that helps promote, source and Inbound Sales Manager Ms Catharine Power Freephone 0800 66 66 11 sell export-ready New Zealand tourism products to the Email [email protected] Email [email protected] overseas travel trade.The New Zealand Travel Guide Just 55 kilometres from the Lake Pukaki turn-off in the Web www.thequadrant.com is a consumer-focused publication with expanded majestic Mackenzie Country, Aoraki Mount Cook Alpine Hotel Manager Edward Judd information on New Zealand and an expanded directory Village is nestled amongst some of the world’s most Email [email protected] covering how to get around, where to stay and what stunning scenery. Here, the 212 rooms Hermitage Hotel Director of Sales and Marketing Natasha Du Plessis to do.On the web, TML publish a New Zealand travel offers the complete holiday experience. Accommodation Email [email protected] directory (destination-nz.com. newzealandtrademanual. to suit all budgets includes luxurious rooms, mid-range Auckland's hippest 4 star experience. Simple living and com), blog and forum, and several leisure and lifestyle 1 and 2 bedroom motel units and A-framed chalets. value for money is why The Quadrant Hotel Auckland websites. With specialist in-house designers, TML Fine dining, alpine environment and leisure activities stands alone as a truly affordable hip Hotel. Featuring Publishing can develop an entirely new logo for your including the brand new Sir Edmund 250 apartment style rooms, with a choice of studio, one business; produce your marketing collateral including Hillary Alpine Centre make Aoraki and two bedroom, Executive and Penthouse spaces, brochures right through to comprehensive print travel Mount Cook Alpine Village ideal for work and play. Centrally located in Auckland guides and websites. one of the most spectacular city with FREE Wi-Fi internet access throughout, holiday destinations in trendy café – Quad Kitchen, intimate Quad Bar and Totally Tourism New Zealand the world. modern boardroom, The 29 Lucas Place, Queenstown Airport, Queenstown Hotel 4 Star Plus Meeting Corner adds to PO Box 634, Queenstown 9348 Self Contained & the Hotels long list of Phone 03 441 4623 Fax 03 441 4619 Serviced 4 Star Plus features. Web www.totallytourism.co.nz (Auckland) Hotel Managing Director Mark Quickfall 4 Star Email [email protected] Business Development Jackie Quickfall notes Email [email protected] Totally Tourism Quality New Zealand sightseeing and adventure activities; The Helicopter Line, Milford Sound Scenic Flights, Challenge Rafting, Queenstown Combos, Wanaka Flightseeing, Air Fiordland, Mitre Peak Cruises, Glacier Helicopters and Harris Mountains HeliSki. Endorsed Visitor Activity

26 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Tourism Auckland Tourism Eastland Treetops Lodge and Wilderness Level 1, Tourism Auckland Centre, Viaduct Harbour, 209 Grey Street, Gisborne 4040 Experience Cnr Quay & Hobson Streets, Auckland Phone 06 867 2000 Fax 06 868 6138 351 Kearoa Road, RD1, Rotorua 3077 PO Box 5561, Wellesley Street, Auckland 1141 Email [email protected] Phone 07 333 2066 Fax 07 333 2065 Phone 09 979 7070 Fax 09 979 7080 Web www.gisbornenz.com Email [email protected] Web www.aucklandnz.com Chief Executive Officer Graham Breckell Web www.treetops.co.nz Chief Executive Mr Graeme Osborne The Regional Tourism Organisation for Eastland, and Manager Heiko Kaiser Email [email protected] operators of the Gisborne iSite Email [email protected] International Marketing Manager Ms Jacqui Lloyd Awardwinning Treetops Lodge & Wilderness Experience As Auckland’s mandated tourism agency, Tourism Tourism Services is a nature lover’s paradise. Set in more than 2,500 Auckland is charged with marketing and promoting the 2nd Floor, Tourism House, Civic Court, Napier acres of private wilderness in New Zealand’s famed region as a visitor destination locally, nationally and PO Box 123, Napier 4140 thermal region, Treetops offers trout internationally. The organisation’s aim is to encourage Phone 06 834 1919 Fax 06 834 0299 streams, lakes, over 70kms of hiking more people to come to Auckland, to stay longer and to General Manager Mr Neil Fergus trails, 4WD & Heli safaris, fly fishing, do more. Tourism Auckland’s areas of expertise include Email [email protected] mountain bike riding and horse riding. international marketing, conventions and incentives Promotion and Marketing Manager Jenny Robertson Exclusive marketing and bidding, export education marketing, Email [email protected] events marketing and media services. Tourism Operator of a variety of attractions ranging from Venture Hawke’s Bay Auckland also operates five visitor information centres. Accommodation, Restaurant, Conference Centre, 2nd Floor, Tourism House, 64 Dickens Street, Napier Marineland, The National Aquarium, Napier Isite PO Box 123, Napier 4140 Visitor Centre, Par2 Minigolf, Napier Municipal Theatre, Phone 06 834 1918 Fax 06 834 0299 Hawkes Bay Museum and Art Gallery Web www.hawkesbaynz.com International Marketing Executive Angela Johnson Tourism Waitaki Email [email protected] Tourism Bay of Plenty 8 Itchen Street, Oamaru 9400 Tourism Manager Kris Larner Phone 03 434 1655 Fax 03 434 0390 95 Willow Street, Tauranga Email [email protected] Web www.tourismwaitaki.co.nz PO Box 13325, Tauranga Central 3141 RTO, Convention Bureau General Manager Glenn Ormsby Phone 07 577 6234 Fax 07 577 6235 Email [email protected] Web www.bayofplentynz.com Venture Southland Regional Tourism Organisation. Marketing and General Manager Tim Burgess 143 Spey Street, Invercargill promoting Oamaru and the Waitaki District. Email [email protected] PO Box 1306, Invercargill 9840 Marketing Manager Sean Marsh Phone 03 211 1400 Fax 03 211 1401 Email [email protected] Tourism West Coast Email [email protected] 9 Guinness Street, Greymouth 7805 Regional Tourism Organisation for the Bay of Plenty region. Web www.southlandnz.com Phone 03 768 6633 Fax 03 768 7680 Tourism Marketing Manager Lisa Buckingham Tourism Central Otago Web www.westcoast.co.nz Email [email protected] General Manager Matt Ewen 1 Dunorling Street, Alexandra Regional Tourism Organisation covering Southland Email [email protected] PO Box 353, Alexandra 9340 Client Services Coordinator Anita Irvine Phone 03 4400637 Fax 03 4400606 Email [email protected] Web www.centralotagonz.com Regional Tourism Organisation promotion and Venture Tourism Manager Marketing Alison Mason marketing of the West Coast TARANAKI Email [email protected] Te Puna Umanga Tourism Manager Product Development Michelle Kinney Tourplan Pacific Venture Taranaki 27 Sir William Pickering Drive, Russley, Christchurch Email [email protected] 4143 Molesworth Street, New Plymouth PO Box 8837, Riccarton, Christchurch 8440 Marketing of Central Otago as a Regional Tourism PO Box 670, New Plymouth 4340 Phone 03 366 9669 Fax 03 379 1091 Organisation Phone 06 759 5150 Fax 06 759 5154 Web www.tourplan.com Web www.taranaki.co.nz Systems Consultant Mr Geoff Beaver Tourism Coromandel Regional Tourism Leader Paul StancliffeWhite Email [email protected] PO Box 592, Thames 3540 Email [email protected] General Manager Tony Clarke Phone 07 867 9073 Fax 07 868 5986 Marketing Assistant Andrew Thomson Software suppliers to the Inbound and Outbound Email [email protected] Email [email protected] Wholesale Tourism Industry. Web www.thecoromandel.com Regional Development Agency. Chief Executive Jim Archibald Email [email protected] Visit Ruapehu Events & Marketing Manager Carol Muir Private Bag 1001, Taumarunui 3946 Tranz Scenic Management and promotion of tourism within the Phone 07 895 8188 Fax 07 895 3256 Legal Name: Tranz Scenic a division of KiwiRail Limited region encompassing Coromandel Peninsula and Email [email protected] Wellington Railway Station, Bunny Street, Wellington 6011 Hauraki Plains Web www.visitruapehu.com Phone 04 498 2090 Fax 04 498 3081 Manager Rebecca Van Orden Freephone 0800 872 467 Tourism Dunedin Visit Ruapehu is the Regional Tourism Organisation for Web www.tranzscenic.co.nz 2nd Floor, Old National Bank Building, 193 Princes the Ruapehu District. Responsible for promotion of the Inbound Sales Manager Justin Faulke Street, Dunedin Ruapehu District and operation of the Taumarunui and Email [email protected] PO Box 1446, Dunedin 9054 Ruapehu (Ohakune) isites. Passenger Marketing Manager Graeme Mowday Phone 03 471 8042 Fax 03 471 8021 Email [email protected] Email [email protected] Tranz Scenic is New Zealand’s only long Web www.DunedinNZ.com distance passenger rail service. This Chief Executive Hamish Saxton operation provides rail passenger Email [email protected] transport for tourists International Sales Manager Kate Reeve Rushbrook and domestic travellers. Email [email protected] Endorsed Visitor Transport Marketing of Dunedin region

ITOC Inbound Travel Directory 2010 27 ITOC Allied Supplier Members

Volcanic Air Safaris Phone 04 474 3551 Fax 04 473 1454 Lakefront, Memorial Drive, Rotorua Freephone 0800 731 444 PO Box 640, Rotorua 3040 DX SX10045 Wellington Phone 07 348 9984 Fax 07 348 4069 Email [email protected] Web www.volcanicair.co.nz Web www.westplaza.co.nz Managing Director Mr Phill Barclay Wairakei Resort & Chateau Tongariro Director of Sales and Marketing Raewyn Ellis www.itoc.org.nz Director/Office Manager Dorien Vroom State Highway 1, Wairakei, Taupo Email [email protected] Email [email protected] Private Bag 2006, Taupo 3352 General Manager Julie Wilcock Volcanic Air Safaris are conveniently located at the Phone 07 377 8637 Fax 07 374 8485 Email [email protected] Rotorua City Lakefront and offer the thrill of the Freephone 0800 737 678 West Plaza Hotel and Bay Plaza Hotel, locally owned helicopter or the romance of the floatlane to view Web www.chateau.co.nz and operated. Located in the heart of Wellington city, some of the most dramatic geothermal and volcanic Sales Manager Steve Lafferty offering mid range accommodation for corporate and landscape of the destination. A focus is on Mt Tarawera, Email [email protected] leisure travelers. Only minutes away from the dormant volcano or landing on NZ’s most active General Manager Kathy Guy the city’s culture, shopping areas, nightlife, volcano White Island. We offer standard tours sold on a Email [email protected] theatre, cafes and restaurants. Conference seat basis or alternatively let us Bayview Chateau Tongariro, which is nestled on the and meeting facilities available. tailor make an itinerary combining other slopes of Mt Ruapehu, places you in the midst of the More than 1 Qualmark Rating activities such as wine tasting, fishing, Dual World Heritage Tongariro National Park, Central golfing, hunting & cruising. North Island. Built in 1929, Chateau Tongariro is one Whakarewarewa Thermal Village Endorsed Visitor Activity of New Zealand's most historic hotels and national Tours icons with unsurpassed views of the three magnificent 9a Tukiterangi Street, Rotorua Waimangu Volcanic Valley mountains, Ruapehu, Tongariro and Ngauruhoe. PO Box 6148, Rotorua 3043 587 Waimangu Road, Rotorua Bayview Chateau Tongariro has 106 hotel rooms, 3 Phone 07 349 3463 Fax 07 347 0100 PO Box 6141, Whakarewarewa, Rotorua 3043 restaurants, a 9 hole golf course and a heated plunge Freephone 0800 924 426 Phone 07 366 6137 Fax 07 366 6607 pool. Bayview Wairakei Resort has been recognized Web www.whakarewarewa.com Email [email protected] as one of New Zealand's premier resorts since 1886. Chief Executive Officer Vanessa Eparaima Web www.waimangu.com With 187 rooms, many of which have been recently Email [email protected] Chief Executive Mr Harvey James refurbished, it is well equipped for group and FIT Authentic Maori village guided tours, Volcanic and geothermal visitor attraction business. On-site facilities include a 9 hole golf hangi meals, cultural performances, and Endorsed Visitor Activity course, 2 tennis courts, 2 geothermallly heated visitor participation activities. swimming pools and 6 spa pools. Endorsed Visitor Activity Waimarino.com The resort is located in the beautiful 36 Taniwha Place, RD2, Tauranga 3172 Wairakei valley, only 9km north of Whale Watch Kaikoura Phone 07 576 4233 Taupo. The Whaleway Station, Whaleway Road, Kaikoura Web www.waimarino.com Hotel 4 Star PO Box 89, Kaikoura 7340 Director Blair Anderson Phone 03 319 7727 Fax 03 319 5160 Email [email protected] Waiwera Thermal Spa Resort Email [email protected] Accounts Administrator Charlotte Anderson 21 Waiwera Road, Waiwera Web www.whalewatch.co.nz Email [email protected] PO Box 70 Waiwera 0950 Administration Manager Philippa Gill Waimarino is situated on the banks of the Wairoa Phone 09 427 8800 Fax 09 427 8816 Email [email protected] River just 10 minutes from Tauranga city. This tranquil Freephone 0800 WAIWERA Chief Operating Officer Kauahi Ngapora paradise is based around the sport of kayaking Email [email protected] Email kauahi@whalewatch and over the past 30 years Waimarino has become Web www.waiwera.co.nz Principle Activities To take visitors by boat to view Tauranga’s premier kayak and adventure location. General Manager Dixon McIver, whales, marine life and activity along the Kaikoura Waimarino Kayak Tours New Zealand’s only kayak glow Waiwera Thermal Spa Resort offers a Day & Medi-Spa, Coast. Secondary Activites Restaurant, Retail Shop, worm tour, a totally unique and inspiring experience. Accommodation, Hydroslides, Movie Pool, Boat Charters, Information and Booking The tour takes you across lake McLaren into a Conference Facilities, Naturally Heated Thermal Water Agent and Business mysterious canyon lined with glow Pools, Licensed Cafe, Dental Facilities, Acupuncture, Advisory Consultants. worms. Sea kayaking across Tauranga Group Bookings, Picnic and BBQ Facilities. Endorsed Visitor Harbour past old maori pa sites with Activity marine and bird life in abundance. Waldorf Apartments New Zealand Endorsed Visitor Activity Legal Name: NZ Waldorf Apartments Ltd Wilsons Abel Tasman 40 Beach Road, Auckland 265 High Street, Motueka Waipuna Hotel & Conference Centre PO Box 3791 Shortland Street 1140 PO Box 351, Motueka 7143 58 Waipuna Road, Mt Wellington, Auckland Phone 09 337 5400 Fax 09 337 5301 Phone 03 528 2027 Fax 03 528 2029 PO Box 14164, Panmure, Auckland 1741 Freephone 0800 924 426 Freephone 0800 223 582 Phone 09 526 3000 Fax 09 527 1937 Email [email protected] Email [email protected] Email [email protected] Web www.walldorf.co.nz Web www.AbelTasman.co.nz Web www.waipunahotel.co.nz Marketing Executive Lynne Thorp CEO Darryl Wilson Executive Assistant Email [email protected] Email [email protected] Manager David Forgie Apartment hotel accommodation Sales & Marketing Sandra Wiiliamson Email dforgie@ More than 1 Qualmark rating Email [email protected] waipunahotel.co.nz The Wilson family shares 8 generations Hotel and Conference of experience in the Abel Tasman region. Centre Spend from 3 hours to 5 days in NZ’s Hotel 4 Star finest coastal National Park . Endorsed Visitor Activity

West Plaza Hotel / The Bay Plaza Hotel 110116 Wakefield Street, Wellington PO Box 11648, Manners Street, Wellington 6142

28 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Accommodation Hilton Auckland Activities & Attractions Hyatt Regency Auckland Accommodation Services InterContinental Hotels Group Adventure Activities Invercargill Licensing Trust Accor Hospitality Larnach Castle Adrift Outdoors Choice Hotels Australasia Millbrook Resort & Country Club Agrodome Emerald Hotel Gisborne Millennium, Copthorne, Kingsgate Hotels Bungy New Zealand (including AJ Hackett Farm to Farm Agricultural Tours and Resorts Bungy Queenstown and Auckland Hilton Auckland Mitchell Corp New Zealand Bungy & Bridge Climb) Holiday Accommodation Parks Association Mount Cook Hotel Collection Bush and Beach of New Zealand Museum Hotel Coronet Peak, The Remarkables, Mt Hutt Hospitality Plus Naturally New Zealand Holidays Crystal Mountain Invercargill Licensing Trust New Zealand Hotel Council Dart River Safari’s & Funyaks New Zealand Apartments Peppers Retreats & Resorts; Breakfree Dive ! Tutukaka NZ Lodge Association Apartments Encounter Kaikoura Oaks Hotels & Resorts Rendezvous Hotel Auckland Explore NZ Peppers Retreats & Resorts; Breakfree Rydges Hotels & Resorts Fly My Sky Apartments Scenic Hotel Group Flying Kiwi Adventures Rural Holidays New Zealand Sky City (Skycity Hotel) Fox Glacier Guiding Scenic Hotel Group Stamford Plaza Auckland Goldfields Jet Tanoa Hotels Sudima Hotels New Zealand Haast River Safari The Hermitage Hotel The Hermitage Hotel Hukafalls Jet The Quadrant Hotel Group Info & Track Home and Farm Stays Waipuna Hotel & Conference Centre Wairakei Resort & Chateau Tongariro Farm to Farm Agricultural Tours West Plaza Hotel / The Bay Plaza Hotel The Ultimate Auckland and Hospitality Plus Bay of Islands Experience New Zealand Farm Holidays Luxury Accommodation Rural Holidays New Zealand Rural Tourism Holdings Choice Hotels Australasia • America’s Cup Sailing Eagles Nest Experience & Match Hotels Hilton Auckland Race InterCity, Great Sights and awesomeNZ • On the Edge Accor Hospitality NZ Lodge Association Brentwood Hotel Peppers Retreats & Resorts; Breakfree • Auckland’s Whale & Choice Hotels Australasia Apartments Dolphin Safari Distinction Hotels The George, Christchurch Duxton Hotels New Zealand Treetops Lodge and Wilderness Experience Edgewater Resort Hotel Wairakei Resort & Chateau Tongariro Emerald Hotel Gisborne • Lunch cruise • Coffee cruise Heritage Hotels Motels and Lodges • Dinner cruise Best Western Australasia Choice Hotels Australasia • Discover the Bay ‘Hole Invercargill Licensing Trust in the Rock’ Cruise Mount Cook Hotel Collection • Swim with the Dolphins Taupo Tandem Skydiving & Suncourt Hotel Wilsons Abel Tasman • Cape Reinga via 90 Mile Resorts Beach Adventure

Millbrook Resort & Country Club Mount Cook Hotel Collection • Otehei Bay Restaurant Oaks Hotels & Resorts and Bar Peppers Retreats & Resorts; Breakfree Apartments Wairakei Resort & Chateau Tongariro

For further information Contact: Dominik Strobel, Director of Sales & Marketing [email protected] Tel: +64 9 965 1941 REDSPARK 0910-1200 REDSPARK

Crystal Mountain Gallery . Cafe . Crystal Mine Museum . Theme Park

Stay somewhere special

Spacious suites, fantastic facilities and stunning views – Heritage and CityLife Hotels offer somewhere special from Northland to Queenstown.

Ph. 0800 368 888 www.heritagehotels.co.nz 80 Candia Rd, Swanson, Auckland. Ph: 09 833 5033. www.crystalmountain.co.nz

ITOC Inbound Travel Directory 2010 29 ITOC Allied Supplier Members www.itoc.org.nz

Open daily from 10am • Cnr Great South & Wiri Station Roads, Manukau Infoline: 09 262 2044 • www.rainbowsend.co.nz

30 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Encounter Rainbow’s End Theme Park Shantytown Sky City (Skycity Hotel) Skyline Enterprises Tamaki Maori Village Taupo Bungy, Mokai Gravity Canyon Te Papa Te Puia The Buried Village The Hermitage Hotel The Kauri Museum Totally Tourism New Zealand Tourism Services Waimangu Volcanic Valley Waimarino.com Wairakei Resort & Chateau Tongariro Whakarewarewa Thermal Village Tours Whale Watch Kaikoura Cruises

Chris Jolly Outdoors Crystal Mountain Dolphin Watch Ecotours Emerald Hotel Gisborne InterCity, Great Sights and awesomeNZ Explore NZ Kawarau Jet Services Fullers Bay of Islands Longridge Park (Spring Loaded Fun Park) Haast River Safari and Aerius Helicopters InterCity, Great Sights and awesomeNZ Maui Rentals, Kiwi Experience, Explore Island Escape Cruises More, Waitomo Glowworm Caves, The MarlboroughTravel.co.nz Legendery Black Water rafting Co. Naturally New Zealand Holidays Naturally New Zealand Holidays Real Journeys Ngai Tahu Tourism Rotorua Duck Tours Paradise Motorcycle Tours NZ Southern Discoveries Queenstown Rafting Waimarino.com Rotorua Duck Tours Shotover Jet Taupo Bungy, Mokai Gravity Canyon The Farmhouse Rotorua Totally Tourism New Zealand Treetops Lodge and Wilderness Experience Waimarino.com Attractions

Group Booking Team Agrodome Auckland Museum Bay Tours & Charters Bungy New Zealand (including AJ Hackett Bungy Queenstown and Auckland Bungy & Bridge Climb) Te Papa Classic Sheepskins Connectabus Queenstown More than a museum! Coronet Peak, The Remarkables, Mt Hutt Experience the stories of New Zealand Crystal Mountain Adam Taylor – our land, people, culture and history – Encounter Kaikoura at Te Papa, our extraordinary and Tourism Manager Explore NZ Farm to Farm Agricultural Tours interactive national museum. Fox Glacier Guiding Open every day 10am-6pm, Haast River Safari and until 9pm Thursdays. Free entry. www.aucklandmuseum.com Hells Gate and Wai Ora Spa Huka Prawn Park Te Papa offers a range of fun and informative daily InterCity, Great Sights and awesomeNZ and private guided tours. For bookings contact: International Antarctic Centre 04 381 7111 or [email protected] Kiwi360 Larnach Castle Longlands Farm Restaurant Museum of New Zealand Maui Rentals, Kiwi Experience, Explore Te Papa Tongarewa More, Waitomo Glowworm Caves, The Cable Street, Wellington, Legendery Black Water rafting Co. New Zealand. Mitai Tel. 04 381 7000 Orakei Korako Geyserland Resort [email protected] Polynesian Spa www.tepapa.govt.nz Rainbow Springs Kiwi Wildlife Park & Kiwi

ITOC Inbound Travel Directory 2010 31 ITOC Allied Supplier Members www.itoc.org.nz

discover the haast experience real New Zealand Enjoy a close-up encounter with nature while remaining warm, dry and comfortable. Tour Group and FIT departures available.

The Red Barn, SH6, Haast Junction Freephone: 0800 865 382 Bookings NEW ZEALAND’S essential. www.haastriver.co.nz ONLY Hunting PRAWN PARK Chris Jolly Outdoors Maori Culture

Crystal Mountain Emerald Hotel Gisborne Hells Gate and Wai Ora Spa InterCity, Great Sights and awesomeNZ Mitai Naturally New Zealand Holidays New Zealand Maori Tourism Society Tamaki Maori Village Step inside the Te Papa Te Puia The Buried Village NEW ZEALAND MAORI amazing world Whakarewarewa Thermal Village Tours of the prawn! Whale Watch Kaikoura ARTS AND CRAFTS INSTITUTE Museums ²5BLF
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 XXXIVLBQSBXOQBSLDPO[ 0800 83 7842

32 ITOC Inbound Travel Directory 2010 www.itoc.org.nz ITOC Allied Supplier Members

Crystal Mountain Retails & Restaurants Elite Tour Connections Emerald Hotel Gisborne Restaurants Encounter Kaikoura Explore NZ Agrodome Farm to Farm Agricultural Tours Connectabus Queenstown Fly My Sky Emerald Hotel Gisborne Flying Kiwi Adventures Harbourside Seafood Bar & Grill Gannet Safaris Overland Hilton Auckland Glacier Helicopters Invercargill Licensing Trust Green Realm Travel Kiwi Country Limited Haast River Safari Kiwi360 Hammond’s Scenic Tours Longlands Farm Restaurant Harley Tours New Zealand Mount Cook Hotel Collection Hello New Zealand The George, Christchurch Hobbiton Movie Set Tours Wairakei Resort & Chateau Tongariro Info & Track Whakarewarewa Thermal Village Tours InterCity, Great Sights and AwesomeNZ Kiwi Discovery Retail Limousine Services Queenstown Longridge Park (Spring Loaded Fun Park) AA Tourism and Aerius Helicopters Agrodome Providing Scenic Small Boat MarlboroughTravel.co.nz Classic Sheepskins Cruises of Milford Sound Maui Rentals, Kiwi Experience, Explore Fox Glacier Guiding More, Waitomo Glowworm Caves, The Kiwi Country Limited and Coach Excursions from Legendery Black Water rafting Co. Kiwi360 Queenstown and Te Anau Mount Classic Tours Longridge Park (Spring Loaded Fun Park) Naturally New Zealand Holidays and Aerius Helicopters Tel: + 64 3 441 3913 Paradise Motorcycle Tours NZ Te Papa Real Journeys The Kauri Museum Fax: + 64 3 441 3914 Rotorua Duck Tours Waimarino.com Email: Taupo Bungy, Mokai Gravity Canyon [email protected] Te Papa Services & Training Totally Tourism New Zealand PO Box 2003, Wakatipu, Queenstown Wilsons Abel Tasman Accounting and Finance www. cruizemilford.co.nz Sporting Activities Moneydirect PKF Ross Melville Scenic Flights Coronet Peak, The Remarkables, Mt Hutt Crystal Mountain Advertising and Marketing Air National Explore NZ Air Safaris Taupo Tandem Skydiving & Suncourt Hotel Connectabus Queenstown Chris Jolly Outdoors Totally Tourism New Zealand Stay and Play Rotorua Crystal Mountain Fly My Sky Trekking Education Glacier Helicopters Kiwi360 Adrift Outdoors Agrodome Real Journeys Bush and Beach Kiwi360 Totally Tourism New Zealand Chris Jolly Outdoors Queenstown Resort College Volcanic Air Safaris Crystal Mountain Rainbow Springs Kiwi Wildlife Park & Kiwi Fly My Sky Encounter Sightseeing and Tours Flying Kiwi Adventures Te Papa Fox Glacier Guiding Waimarino.com Agrodome Info & Track Bay Tours - JJ’s Quality Tours Naturally New Zealand Holidays General Services Bay Tours & Charters Totally Tourism New Zealand Bungy New Zealand (including AJ Hackett Wilsons Abel Tasman AA Tourism Bungy Queenstown and Auckland Farm to Farm Agricultural Tours Bungy & Bridge Climb) Wine & Food IBIS Techonology Bush and Beach New Zealand Hotel Council Canterbury Leisure Tours Bay Tours - JJ’s Quality Tours Canterbury Trails Bay Tours & Charters Industry Organisation Christchurch Tramway & Christchurch Gondola Farm to Farm Agricultural Tours Classic Sheepskins Holiday Accommodation Parks Association Connectabus Queenstown of New Zealand Cruize Milford New Zealand Maori Tourism Society

ITOC Inbound Travel Directory 2010 33 ITOC Allied Supplier Members

Publishing and Brochure Maui Rentals, Kiwi Experience, Explore Distribution More, Waitomo Glowworm Caves, The Legendery Black Water rafting Co. TPL455 AA Tourism Paradise Motorcycle Tours NZ Downunder Travel Bulletin Thrifty Car Rental Stocklink Distribution www.itoc.org.nz Tml Publishing Sea Transport

REGIONAL TOURISM Chris Jolly Outdoors ORGANISATIONS Explore NZ Fullers Group Central South Island Tourism InterCity, Great Sights and awesomeNZ Christchurch & Canterbury Tourism Interislander John Freed Tours & Coachlines is a Destination Fiordland MarlboroughTravel.co.nz New Zealand owned and operated Destination Lake Taupo company specialising in: Destination Marlborough Shuttles Destination Mt Cook Mackenzie Destination Northland Connectabus Queenstown • Tour Itineraries Destination Queenstown Johnston’s Coachlines • Special Interest Tours Destination Rotorua Kiwi Discovery • Golf Tours Destination Wairarapa MarlboroughTravel.co.nz Discover Wanganui Mount Classic Tours Operated as an Owner/Operator Hamilton Waikato Tourism Super Shuttle for 17 years. Lake Wanaka Tourism Member of: Allied ITOC, Nature Coast Tour Coaches Tourism Industry Association (Inc), Nelson Tasman Tourism Positively Wellington Tourism Bay Tours & Charters NZ Tour Drivers Guild, Tourism Auckland Connectabus Queenstown Tourism Waikato, SKAL (Hamilton), Tourism Bay of Plenty Flying Kiwi Adventures Rotary Club Te Awamutu. Tourism Central Otago Green Realm Travel Attained “Kiwi Host”Certificates. Tourism Coromandel InterCity, Great Sights and awesomeNZ Tourism Dunedin John Freed Tours & Coachlines Tourism Eastland Johnston’s Coachlines PO Box 102 Tourism Waitaki Kiwi Travel and Tours Te Awamutu Tourism West Coast Mount Classic Tours Venture Hawke’s Bay Oceania Coachlines Phone: 027 494 3633 Venture Southland Pacific Tourways Email: [email protected] Venture Taranaki Passenger Transport Visit Ruapehu Pavlovich Coachlines Ritchies Transport Technology

CENTAMAN NZ notes Farm to Farm Agricultural Tours IBIS Techonology Tourplan Pacific Transport Airlines

Air National Air New Zealand Cathay Pacific Airways Fly My Sky Qantas Airways Singapore Airlines Totally Tourism New Zealand Limousines

A2B Luxury Lines Bush and Beach Hallmark Limousines Limousine Services Queenstown MarlboroughTravel.co.nz Mount Classic Tours Rail Travel

Tranz Scenic Rental Vehicles

Apollo Motorhome Holidays Avis New Zealand Budget Rent A Car Europcar New Zealand Harley Tours New Zealand Kea Campers

34 ITOC Inbound Travel Directory 2010