Help Us Steer Barnsbury HA's Future Direction
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FreeFree ✱ ✱Bi-monthly bi-monthly ✱ ✱In-house in-house news news & &events events ✱ ✱Summer April 2021 2021 ✱ ✱issue Issue N oN 7o 8 BE A STAR IN THE BARNSBURY STORY BHA GARDENING COMPETITION Help us steer Barnsbury It is finally warming up after the coldest spring in 50 years so by HA's future direction mid-July your window boxes, balconies and patio gardens Earlier last year we teamed up with community should be looking hugely welcoming. And that's when storytellers take stock exchange to help us better our panel of judges will be out understand what each of you wants and expects from inspecting pots and plots for the BHA gardening competion. us and how you would like us to better serve you We're offering a £25 voucher to be spent at the Camden Garden Centre for the winners of each of these categories. We will be giving the overall winner a second voucher, worth £50: ✿ best small garden in a patio or balcony What works: ✿ best window box take stock ✿ exchange has best container garden already run (win bonus points for using workshops repurposed materials) with 100s of ✿ most bee or bird-friendly community display of plants groups across ✿ most exotic display east London of unusual plants. Our judges will be out and about PIC: TAKE STOCK EXCHANGE STOCK PIC: TAKE looking for the most impressive take stock exchange (TSX) has each person’s account. The result is displays in mid-July. Keep an eye worked with communities across east a shared sense of history that makes out for posters on a noticeboard London to help neighbours better the tricky task of agreeing what you near you and let us know if you understand and value each other. want as a community much easier. think your plot, or a neighbour's, TSX has run workshops with our deserves a visit from the judges. Fresh, fun and entertaining staff, board members and resident They do this in a way that is fresh, panel. Now the team wants to meet fun and entertaining, drawing out you and an invitation is already on its and sharing people’s stories with way to some of you. others who live near them. Feedback from others in east People discover what they have London who have worked with in common, often to their surprise. take stock exchange is uniformly They also get a better sense of how positive so we too hope you’ll find and why others behave as they do. doing so enjoyable and welcome TSX then weaves together, into after a grim and depressing year. one fascinating story, strands from F continued on page 2 Find out more ✱ barnsbury.org 1 ✱ Summer 2021 TELL US IF YOUR Vaccine delays and new YOUR RIGHT TO BE HEARD Agreeing a shared sense of direction HOME NEEDS A REPAIR variants prompt caution Informed, engaged and fired up: We very much hope that over If you need a top-down push for a stronger the next few months we and you repair and have As London slowly opens up for business again you will can, together, agree a future not yet logged it voice for social housing tenants see our team out and about on your estates a bit more. direction for Barnsbury HA. please get in We want a better feel for what touch with us. Our offices, however, are for now staying closed From Westminster down, there is a big push to give you, as a community, want from us. We have obligations locally to To report any repair during One of the stand out lessons of this Delta variant now detected in Islington social housing tenants a stronger voice. It is set out house people on limited incomes normal office hours, you can pandemic is that letting down your and neighbouring boroughs, we think who live or work locally so we call us on q . clearly in a new government white paper, The Charter 020 7704 2324 guard rapidly leads to a jump in it safer to keep staff working remotely. need to find a way to balance infection rates. Some of our staff are Coffee mornings, keep fit and the for Social Housing Tenants. It is a priority too in a new this with what you tell us you Outside office hours please yet to be vaccinated and with the like will also for now stay on ice. want. There will be differences report emergency repairs to code of governance published by the National Housing but the starting point is talking. the service run for us by ISHA: Report your repairs Federation, adopted earlier this year by our own board That is where take stock Mon-Thurs 5:30pm to 9:30am We are still working through a exchange comes in (see left). q repairs backlog but please don’t hold We very much hope you will 0772 530 2389 Tenant-led decisions have long been the lives of those of you who live in 5:30pm on Friday back from reporting more repairs. accept your invitation to their Weekends, a Barnsbury HA strength. We were our homes and use our services. to 9:30am on Monday We would rather know what we still workshops. But we also hope an early adopter of having tenants Over the past couple of years we q . have to deal with than get a surprise you will find, and enjoy, many 0300 131 7300 elected to our board, and one of have tried hard to do a better job of further down the line. As always, other ways to influence our work You should be seeing more of our the few non-profit landlords outside explaining ourselves and sharing our emergency and urgent repairs go and decisions for the better. team out and about on estates the cooperative movement to be news and information. B straight to the front of the queue. continued from page one managed for many years wholly or We have also set up more ways WHO SETS THE AGENDA? Help us steer Barnsbury partly by tenants. for you to put across your views and If you want to ideas so you can choose to chip in, set up your own HA's future direction we are happy to provide Panel calls for new members with dive in or just keep an eye on what's group Best of good intentions places where you can meet, or This wasn’t without complications. happening - whatever suits you best. Over June and July some of you support with online meetings, fresh ideas and plenty of energy But a strong tenant voice keeps us And of course we actively support will be invited to take part in small and help with admin and costs. on our toes and reminds us that forums you have set up like the group talks with TSX and other The resident panel has shown itself every decision we make impacts on tenants and residents associations. neighbours, or you can volunteer to be an extremely effective way for One was so happy with the result to join them. You’ll be asked what tenants to improve our services and after we took up her case she said you think of life as our tenant and influence our plans. But members she felt like "a pig in chiffon"! what you’d like changed and why. say they would welcome new and ’ younger members with fresh ideas. The workshops may take place in 'We’ve been able to resolve issues learning about Barnsbury HA's full Pic/n/mix: choose WRITE COFFEE GIVE person or online, depending on for tenants who felt their situation had range of properties. I've only just ARTICLES MORNING FEEDBACK Covid-19 levels. Ideally you would from the menu or not been properly heard, or the extent realised we have some in the Cally.' attend two sessions. Each work- of their personal matters addressed,’ Most of the panel members now invent a new way shop will last for one to two hours. JOIN A FILL IN FUN says panellist Janice Walsh. also serve on our two tenants and to 'have your say' T&RA SURVEYS DAYS Discussions from the workshops ‘One was so happy with the result residents associations, two (Janice will be recreated as an outdoor after we took up her case she said included) are on our board and one storytelling event, hopefully this she felt like "a pig in chiffon"!’ is on our audit and risk committee. autumn, giving a hearing for the ‘Being on the panel is easier,’ views of you and your neighbours. Mutual benefits Janice says. ‘There’s less reading to LEAD: BE A BOARD, COMMITTEE OR PANEL MEMBER And you'll get a free meal! The benefits, she adds, are two-way. do and you bring your experience as COLLABORATE: TAKE PART IN SCRUTINY, TASK & FINISH GROUPS ‘If you’re at the start of your career or a tenant to any matter coming up.’ If this sounds like your cup of tea thinking of going into any profession CO-CREATE: JOIN FOCUS GROUPS ON REPAIRS OR OUR WEBSITE please email [email protected] then on the panel you’ll pick up new The panel meets four times a year and TSX will get in touch with you. skills and a wider understanding of with senior staff and some board CHIP IN: FILL IN SURVEYS, GO TO LOCAL MEETINGS If you’d rather talk by phone, call how things work.’ members. If you could spare a few OPT IN: AGREE TO, IN FUTURE, TAKE PART ON SPECIFIC MATTERS Anna at TSX on -07854 423 991.