STUDENT SERVICES

LANDING IN

MADRID GUIDE

[email protected]

+34 91 568 97 50

C/ María de Molina 11

Monday to Friday: 11am – 5pm

¡BIENVENIDOS! WELCOME FROM STUDENT SERVICES

You will receive detailed information regarding OUR MISSION WE CAN ASSIST YOU WITH: immigration and relocation processes during the

Our team is here to support o STUDENT VISA APPLICATIONS FOR LANDING IN INFORMATION SESSION. you with your relocation to o STUDENT IMMIGRATION PROCEDURES DURING YOUR Students will be able to sign up for these highly Spain and necessary PROGRAM recommended sessions through their Program’s immigration procedures so o HOUSING RESOURCES Welcome Sites. During this session we will that you can focus on o HEALTH INSURANCE explain what both EU and non-EU citizens need studying and enjoying the o LIVING IN MADRID (RELOCATION, TRANSPORTATION, ETC.) to do to register with the local immigration university experience. authorities, along with how to sign up for health insurance, get Spanish cell phone service, open a bank account and much more.

IMMIGRATION: STUDENT VISA APPLICATIONS

WHO NEEDS A STUDENT VISA?

All non-EU citizens must apply for a long-term student visa prior to their arrival in Spain.

This also applies to Non-EU citizens who are residing in EU countries.

WHERE CAN I APPLY? WHAT DOCUMENTATION DO I NEED TO PRESENT?

You must submit your student visa application at the SPANISH Although most consulates ask for theWHAT same DOCUMENTATIONgeneral set of documents, many consulates have specific requirements, which can change from year to year. CONSULATE with jurisdiction in your place of legal residence, DO I NEED TO PRESENT Therefore, it is essential that you contactAT THE your APPLICATION? local consulate to ask for an which includes the place of jurisdiction of your home country, or up to date list of requirements. IE will send you a set of certificates necessary of the place where you have been legally residing for more than for your application. To request these certificates, kindly fill out the 6 months. questionnaire included in your welcome email or contact us at [email protected] You must present the application in person, nobody will be allowed to do so in your name. GENERIC LIST OF REQUIREMENTS IMPORTANT: YOU MUST CONTACT YOUR CONSULATE TO ASK FOR A DETAILED LIST 1. Visa Application Form and non-refundable visa fees. 2. Recent passport-sized photos. WHEN SHOULD I APPLY? 3. Criminal record reports from each country where you have resided for more than 6 months within the past 5 years.

It is never too early to start researching and preparing for your 4. Original and copy of passport which should be valid for at least 6 months after the time of submission (Some Consulates require even more validity, so be sure to visa application. However, Spanish Consulates only accept contact them!). applications within the 90 DAYS prior to your move to Spain. It 5. Enrolment & Academic Certificates (will be provided by IE). 6. Proof of complete health insurance coverage in Spain including repatriation. Travel is important to do so as soon as possible within this timeframe. insurance will not be accepted. (Health insurance not covered by tuition fees). 7. Proof of economic means to undertake studies in Spain and to support you during Visa Application appointments fill up quickly in the summer, so your stay in Spain. be sure to book an appointment as soon as possible. 8. Proof of accommodation (IE will provide an “Accommodation certificate”). 9. Medical Certificate. 10. If you are coming with your family members to Spain, kindly let us know.

IMMIGRATION: NON EU CITIZENS

Once in Madrid, you will need to apply for a STUDENT PERMIT CARD (NIE). It will be your legal ID document for the remainder of your stay, once your student visa has expired.

Arrival in Madrid with 90-day STUDENT VISA. ONCE ON CAMPUS, PRESENT THE FOLLOWING TO THE STUDENT SERVICES OFFICE Book an appointment at AS SOON AS POSSIBLE: Foreigner´s Office through STUDENT SERVICES o Original Passport and copy of the MAIN PAGE

o A copy of the STUDENT VISA

NIE CARD o A copy of the ENTRY STAMP given at the Schengen Area Airport upon arrival FINGERPRINTING Appointment at o If you had a layover in another Schengen Area country prior to arriving in Madrid and therefore don’t Foreigner´s Office have a Spanish entry stamp, please bring your boarding pass, e-ticket or another proof from your arrival to Spain and a copy.

STUDENT SERVICES will book you an appointment at the Foreigner´s Office.

STUDENT PERMIT NOTE: (NIE) PICK UP o The first available NIE appointments usually come out about a month after the time of booking. o Check your IE email inbox on a daily basis so as not to miss any important updates. o Please let STUDENT SERVICES know if you booked a NIE appointment yourself. o If your family members (spouse and/or children) are joining you in Madrid, kindly prepare the above information for each of them.

IMMIGRATION: EU CITIZENS

Students who will be living in Spain for a period of more than three months must apply for the Certificate of Registration within their first 90 days in Spain. This certificate will grant you a Spanish ID number (NIE) and serve as your legal residency document in Spain. The Student Services Department can book your Certificate of Registration appointment. Once you are on campus and have found housing, please send an email to [email protected] with the following information:

o Full name as it appears on your Passport o Passport Number o Nationality o Approximate date of arrival (if you aren’t in Madrid yet) o A copy of the main page of your passport (in order to confirm the information provided) o If any EU/EEA/SWISS family members (spouse and/or children) will be living with you in Madrid, kindly send us the above information for each of them o If any non-EU family members (spouse and/or children) will be living with you in Madrid, kindly let us know

The first available NIE appointments usually come out about a month after the time of booking. Kindly check your IE email inbox on a daily basis so as not to miss any important updates.

DO I REALLY NEED TO APPLY FOR THE CERTIFICATE WHAT HAPPENS IF MY INITIAL APPLICATION IS HOW LONG WILL MY CERTIFICATE BE CONSIDERED OF REGISTRATION? REJECTED? VALID?

Yes – for a number of reasons. First of all, it is a legal If the authorities consider your documentation to Your Certificate of Registration will be valid for five requirement according to Spanish immigration law. be incomplete, they will either give you a deadline years, starting on the date of your appointment. EU/EEA/Swiss citizens living in Spain for more than to come back with any missing documents or ask Remember that it will be issued at your initial three months without having started the Certificate of you to book a new appointment. To avoid having to appointment if all of the documentation is correct. Registration application process would be in violation make multiple trips to the immigration office, be of this law. sure to bring all of the required documents. WHAT DO I DO IF I LOSE MY CERTIFICATE? Secondly, the Certificate of Registration provides some key practical benefits. If you ever have the opportunity Unfortunately, it is not possible to ask for a simple DO MINORS HAVE TO GO TO THEIR to work, do an internship or carry out other activities replacement. You will need to book another APPOINTMENTS IN PERSON? in Spain, you will be asked for the NIE number, along appointment and submit the same set of documents with a valid Certificate of Registration. We would Yes, all applicants have to go to their appointments as the first time, along with a police report which recommend applying as soon as possible so as to be in person, including minors. They will have to be states that you lost your original Certificate of ready for these potential situations. accompanied by their legal guardian. Registration. If you would like us to book you a new appointment, kindly send an email to [email protected]

REGISTERING AT THE CITY HALL /

EMPADRONAMIENTO

Once you have a permanent address in Spain, you should register with the City Halls in Madrid (“empadronarse”). There are several offices around the City.

An appointment is needed in order to register. It does not cost anything and the certificate is given on the spot.

The City Hall Registration document (“VOLANTE DE EMPADRONAMIENTO”) is a requirement for all as you will have to prove to the local authorities that you are living at a specific address.

This document can only be issued once you have a permanent accommodation in Madrid. You can look the requisites and instructions to book an appointment in the Campus Online once you receive your log-in details before your program starts.

CAMPUS ONLINE  IMMIGRATION  REGISTERING AT THE CITY HALL (EMPADRONAMIENTO)

ACCOMMODATION BOOKING THE PROPERTY STUDENT RESIDENCES PRICES Some students decide to go to a student residence and take the opportunity to leave logistical issues in the hands of You can expect to pay between 800€ and the staff, leaving time to study and enjoy the experience in Madrid. Even though IE does not have an on-campus 1.200€ a month for a decent one or two residence, we have agreements we residences located throughout Madrid. You can find more information in our website. These are some of the most recommended ones: bedroom apartment. If you plan to share your flat with other students, you can o Masterhome: Tel: +34 91 192 00 92. expect to pay quite a bit less per month. o FunWay: Tel: +34 91 579 81 16 o The Residence: Tel: +34 609 204 276 o WunderHouse: Tel: +34 91 599 03 69 BEFORE SIGNING A CONTRACT If possible, visit the property before signing LOOKING FOR AN APARTMENT a contract. In order to avoid scams, we

recommend not to pay the landlord prior to Here are some of the MOST POPULAR LINKS for finding housing in Spain: signing a contract. o Idealista o Enalquiler o Fotocasa CONTRACT Rental contracts usually last one year, REAL ESTATE AGENCIES are also an option, but less advisable due to the high commission they charge (which is usually although you can sometimes negotiate with equivalent to one month’s rent). However, there are some agencies IE has an agreement with, which offer special the landlord to rent for a shorter period. commission rates for IE students: This will sometimes cause the price to

increase. The landlords will usually ask for a o DFLATHousing: Tel: +34 914 45 19 37. security deposit (“fianza” in Spanish) which o PYR: Tel: +34 914 10 99 80. 30% discount to IE students. can be the equivalent of 1 to 6 months of o Antorán Inmobiliaria: Tel.: +34 629 63 68 68 rent. You can negotiate the terms with them. Important: always request a receipt o Accommadrid: Tel: +34 915 93 07 98 of payment as well as a contract, which has o Spotahome: Tel: +34 911 23 28 73. 20% off for online bookings using the discount code: IE2018 been signed by both parties. o Uniplaces: 50% discount on service fee with the code: IE2017

o Beroomers: Tel.: +34 622 196 943. 25% of the booking fees with the code: BEIE25 UTILITIES Keep in mind that in Spain, expenses such as Once you are in Madrid, you can walk around the neighborhoods that interest you and look for signs “SE ALQUILA”. electricity, water, gas, etc. are not usually This means that the apartment is for rent, and it is a common way of advertising available flats in Madrid. included in the cost of rent.

HEALTH INSURANCE

You need a medical insurance for the duration of your program and that is not included in your program fees. It can be an international insurance (be careful with the deductibles as they can be very high) or a Spanish one, as long as it includes full coverage (travel insurances are not accepted) and the repatriation service. Our Office has an agreement with CIGNA and SANITAS and ADESLAS, Spanish companies that offer a discount to IE students. These companies give students the option of getting their insurance policies before arriving to Spain.

EUROPEAN HEALTH INSURANCE CARD

The European Health Insurance Card (EHIC) makes it easier for people from the European Union’s 27 Member States plus Iceland, Liechtenstein, Norway and Switzerland to access health care services during temporary visits abroad. It is a personal and non-transferable document that certifies the holder's entitlement to receive any necessary medically-related health care benefits during their temporary stay in the European Economic Area or Switzerland. Make sure that you have obtained a card before leaving your country. It will help you save time, hassle and money if you fall ill or suffer an injury while abroad. You will need to provide a private insurance policy or the European health card for your immigration process. Once in Spain, we would recommend checking in at your local public health center in order to request information regarding how to receive medical treatment with your EHIC. Keep in mind that your card won't cover you at private clinics and hospitals.

GETTING TO THE CAMPUS FROM MADRID AIRPORT (BARAJAS) TO IE (MARÍA DE MOLINA, 31BIS)

BY METRO BY BUS BY CAR

Line 8 (the pink line) takes you straight from Bus number 200 provides a permanent bus service Arriving from T1-T2-T3: Barajas airport to the centre of Madrid. The that goes direct from the airport —from all its o Follow the signs M-14/Madrid Centro airport metro stations are located in Terminal 2 terminals — stopping at the Avenida de América Ciudad/ Avda. América / A-2 / M-40 / A- and Terminal 4, and there are signs to help you bus and metro station. It runs from 5:15 a.m. to 4/A-5/A-3 and merge onto M-14 find it throughout the airport. The metro stop in 11:30 p.m., and has special racks for luggage. The o Take exit 1 to merge onto E-90/A-2 and downtown Madrid is called Nuevos Ministerios Airport Express provides service 24h. keep left to continue on A-2 and it is situated in the middle of the Paseo de la o Continue to Avenida de América and then Castellana. Take the bus all the way to the end of the line. The onto Calle María de Molina bus will drop you off at the Avenida de América From Nuevos Ministerios you can take line 10 bus station. From there you only have to walk (dark blue line) to Gregorio Marañón. This stop down a couple of blocks to IE or take a cab a short brings you out further down the Paseo de la distance to campus. Arriving from T4: Castellana, and you simply cross this road to o Take the M-12 ramp to Madrid/M-11/M- reach Calle María de Molina. Or you can take line There is a flat rate fare, regardless of where you 40 6 (grey line) to Avenida de América. want to get off. The journey takes around 40 o Use the middle lane to continue toward minutes, depending on the amount of traffic M-13 and follow the signs M-13/M- entering Madrid. 111/BARAJAS/AEROPUERTO o Continue to M-13 and then onto M-14 o Use the two right lanes to take exit 1 to merge onto E-90/A-2 towards Madrid o Keep left to continue on A-2 o Continue on to Avenida de América and then to Calle María de Molina

TRANSPORTATION

With a large Metro line, bus circuit and train service, Madrid’s public transportation system is great. However, you will need to learn how to use it. Timetables, routes and etc.: PUBLIC TRANSPORTATION APP

METRO BUS

This is the quickest means of transportation in Madrid. It's open from Regular bus routes are run by the Municipal Transportation Company (EMT- 6am to 2am (the last metro leaves at 1.30am). Bear in mind that some Empresa Municipal de Transportes). Most bus routes operate Monday to stations have shorter hours. Friday between 6am and 11.30pm, every 4 to 15 minutes. There are also night buses known as “Owls” (Búhos) that run from midnight to 6 am. Metro stations close to IE Madrid campus: All night busses leave from PLAZA DE CIBELES. Fares are the same as during o Gregorio Marañón (Lines 7 & 10) day hours, however, the frequency is lower. o Avenida de América (Lines 6, 4, 7 and 9) o Single trip ticket costs 1,50€. It can be bought when boarding the o Núñez de Balboa (Lines 5 & 9) bus. o The ticket is valid for one trip on the bus where it´s bought and it For the information regarding times, delays, maps, you can download has to be kept until the end of your bus trip.

METRO DE MADRID APP All EMT buses are accessible to disabled passengers. For more information check out their website. Also, check the MAP

TRAIN “CERCANÍAS” TAXI

The local network of the Spanish train company, RENFE, runs between most towns in the Madrid area and the city centre. Fare TAXI fares: for the local trains vary depending on the zone. The service runs o Monday- Friday from 6am to 9pm: minimum fare is €2.40; o from 5am to midnight. The frequency depends on the station. On holidays at night, weekend’s minimum fare is €2.90. o Fare for journeys between the airport and the city centre: €30 Main train stations in Madrid: Nuevos Ministerios, Atocha, o The price per kilometre ranges between €1.05 and €1.25 Chamartín, Sol, Méndez Álvaro and Príncipe Pío. MORE INFORMATION For more information check out their website. Also, check the RENFE CERCANIAS APP

PUBLIC TRANSPORTATION CARDS AND FARES

The tickets for Public transportation have to be loaded in transportation cards. There are two types of cards: the Multi Card and the Public Transport Personal Card.

Get the information regarding your transportation card: PUBLIC TRANSPORT CARD APP.

MULTI CARD PUBLIC TRANSPORT PERSONAL CARD o Non-personal public transport card. Personal and non-transferable card NEEDED DOCUMENTATION (keep in mind that if you are applying online you will o May be loaded with two different types of need the scanned copies of the following documents): tickets: 1) Metro and Light Metro (Metro Ligero) HOW TO GET IT? o 1 Passport sized photo network single tickets. o Original and copy of ID, There are two ways: 2) 10 journeys tickets (metro and bono-bus) Passport or NIE. o In Person (Appointment is needed). o Printed filled form. CARD FARE: 2,50€. You will get the card on the spot. MORE INFORMATION o Order it ONLINE. You will get the WHERE TO GET IT? card in 7-15 days.

o Metro ticket machines ABONO JOVEN 30 DÍAS (YOUTH TRAVEL PASS) MORE INFORMATION o Network of tobacconists and o Can be used in metro and urban EMT buses. Cost of the card: 4€ other authorized points of sale o Valid for 30 days from the day of purchase from zone A - E2 o Valid until the date you turn 26 MORE INFORMATION MORE INFORMATION All information regarding the Madrid public transportation cards can be found on the following website.

OPENING A BANK ACCOUNT

Although it is not a requirement, many students open a Spanish bank account. While students are welcome to try to open a bank account at the bank of their choice, banks have the right to ask foreigners for their NIE number (the Spanish ID number assigned to foreigners) to guarantee that they will be in Spain for extended stays.

IE has a deal with two branches of Banco Sabadell. To open an account with Banco Sabadell, you only need your passport and proof that you are an IE student (ex. a copy of your Enrolment Contract). The offices we work with are both close to campus:

o C/ SERRANO 71 Tel.: +34 91 432 70 70 M-F: 8:15am-2pm

o C/ MIGUEL ÁNGEL 23 Tel.: +34 91 436 01 70 M-F: 8:15am-2pm

SAFETY Madrid is one of the safest cities in Europe. However, you should be aware of pickpockets. We would recommend keeping an eye on belongings. It is also a good idea to have a scanned copy of your ID documents.

+34 SPAIN´S COUNTRY CODE

IMPORTANT PHONE NUMBERS

EMERGENCY NUMBERS TRAVEL AND TRANSPORTATION

112

THE EUROPEAN EMERGENCY PHONE NUMBER, AVAILABLE 902 404 704 EVERYWHERE IN THE EU. Adolfo Suárez Madrid –Barajas Airport You can call 112 from landlines and mobile phones to contact any emergency service: an ambulance, the fire brigade or the police. 010 or 915 298 210 091 (if you are calling from outside of Madrid) SPANISH POLICE Madrid City Council Information 91 562 04 20 POISONINGS 012 or 91 580 42 60 (if you are calling from outside of Madrid) Regional Madrid Information

WHAT SHOULD I DO IN CASE OF LOSS OR THEFT IN MADRID?

When an ID document, such as a passport, is lost or stolen, you will need to make a POLICE REPORT. This is to certify the loss and make sure that no one fraudulently uses your identity later.

The police report can be done over the phone by calling 902 102 112. There are English-speaking assistants 24-hours a day, so it is best to make the report over the phone. After filing the report, you will have to pick up the physical copy of the report at the police station. The closest police station to IE is located at: Calle Príncipe de Asturias, 8.

Foreign Tourist Assistance Service: police station located near Plaza de España, at Calle Leganitos, 19.

PHONE STORES NEAR IE

IE has agreement with Go!red Company. You will not need to show you NIE card (Student permit/certificate of registration) if you want to get a phone or Wi-Fi contract. Contact them and let them know that you are an IE Student in order to get the Special Offer.

Another common option is to sign a contract with one of the most popular telephone providers in Spain. These companies can also give you the option to get internet service at your house. As these companies often ask for students to show their NIE card (student permit card/certificate of registration) in order to sign a contract, many students start off by getting a pre-paid SIM card and then later switch to a contract.

ORANGE MOVISTAR VODAFONE PHONE HOUSE o C/ Raimundo Fdez Villaverde 79 o C/ de Modesto Lafuente, 65 o , 85 o C/ Orense, 12 (El Corte Inglés Mall) o C/ Jose Abascal, 23 Local (El Corte Inglés Mall) o C/ Conde de Peñalver, 13 o C/ Orense 9 o C/ de José Ortega y Gasset, 49 o C/ de Orense, 7 o C/ Diego De Leon 57 o C/ de Goya, 45 o C/ Alcalá 149 o C/ Eloy Gonzalo, 15 o C/ Conde de Peñalver 2 o C/ Fuencarral 132

DRIVING IN SPAIN TIPS FOR CYCLING IN MADRID An International Driving Permit allows you to drive in Spain for six months. A foreign driver´s license is no longer valid if you have resided in Spain for over six months. However, there are driver’s licenses exchange agreements between Spain and some countries, which allow the license holder to exchange their license for the equivalent of a Spanish license. Licenses form the European Union and other European countries such as Andorra, Norway, Switzerland, Iceland, Croatia o Bike theft happens, we recommend and Liechtenstein may be exchanged. Due to additional agreements, foreigners legally residing in Spain may also buying a good lock exchange those issued in the following countries: Algeria, Japan, South Korea, Argentina, Bolivia, Chile, Colombia, Ecuador, Morocco, Peru, Dominican Republic, Paraguay, Uruguay and Venezuela. Please note that this list of countries o Do not cycle in pedestrian areas or on sharing exchange agreements does change. pavements unless they are designated

Anyone who has a license from a country not listed above will need to take the full Spanish driving test. Keep in mind as cycling lanes that your non-resident status only gives you driving permission for the first three months in Spain. o Always make sure to check the flow of BRINGING A CAR TO MADRID traffic

The many procedures relating to importing and registering a foreign vehicle are complex. If you are determined to bring your vehicle to Spain, we recommend that you check out http://www.dgt.es for specific information.

As far as insurance is concerned, your non-resident status only gives you driving permission for the first three months in Spain. Therefore, it is imperative to check with your insurance company if you decide to bring your car from abroad.

CYCLING IN SPAIN Madrid has a small but growing cycling culture. Please be aware that you will not find designated cycling lanes throughout the entire city, and thus, will often need to ride in traffic.

BiciMadrid: The public bike rental service in Madrid. More information: https://www.bicimad.com/.

MADRID BIKE MAP

BUYING BIKES There are a number of places where you can buy new bikes. Check out stores such as Decathlon, Mammoth, El Caballo de Acero, Karacol Sport;

For second-hand bikes, check out stores such as:

o Vibbo o Cash Converters (multiple locations around Madrid)

I´D LIKE TO TAKE SPANISH CLASSES BEFORE ARRIVAL,

FREQUENTLY ASKED QUESTIONS AND THEN CONTINUE TAKING CLASSES AFTER I´M IN MADRID. WHEN I ARRIVE IN MADRID, SHOULD I ALWAYS CARRY MY PASSPORT WITH ME? Student Services organizes an Intensive Spanish course aimed at those foreign students who do not speak Keep in mind that in Spain you are required to Spanish or who have a low level. Students will have the have an official ID document with you at all times. option to take this course On Campus or online. You will Examples of official IDs include passports or receive more information in your program Welcome driver’s licenses from your home country. Site.

We understand that it may not be opportune to Some programs at IE offer Spanish classes during their always carry your passport with you. In cases duration. Make sure to check your schedule details once where this is not possible—for example if you are you receive more information. playing football—we strongly recommend that you keep a copy of your official ID document with If you would like to continue with Spanish online you. This way, if the police happens to stop you, courses, IE has an agreement with Busuu. you can show them the copy of the document, and they will give you 24 hours to bring the For more options, see the List of accredited Spanish original document to a police station. language centers by Instituto Cervantes. If you want to start Spanish classes before you come to Spain, Instituto Cervantes also has centers all around the world. You can see a list of their locations here.

I’M BRINGING SEVERAL ELECTRICAL DEVICES— I WOULD LIKE TO KNOW WHETHER THERE IS THE HOW CAN I TELL IF THEY WILL BE COMPATIBLE POSSIBILITY OF HAVING ACCESS TO A GYM, TAKING WITH SPANISH ELECTRICAL OUTLETS? LANGUAGE CLASSES, ETC. WITH SPECIAL PRICES FOR IE In Spain, voltage is 220-240V, 50 Hz (cycles). You STUDENTS. need to use a transformer (converter) if your We suggest taking a look at the many discounts available device is set to a different voltage. to those in the IE community. Electric outlets in Spain have two round pins. Once your academic team sends you the log-in deals for You will need an adapter plug if your appliance the Campus Online (a few months before your program comes from a place where flat pins or more than begins), go to two pins are used. CAMPUS ONLINE STUDENT SERVICES IE DISCOUNT AGREEMENTS. You can compare your electrical plug to Here you will find a link to the IE Alumni Association, Spain’s (Type C), HERE. which includes discounts to a variety of businesses, restaurants, language schools, etc.

CAN I SHIP MY DIPLOMA/BOXES/OTHER HOW CAN I GET IN TOUCH WITH MY BELONGINGS TO IE? CLASSMATES BEFORE ARRIVAL?

We do not recommend sending packages to IE, as Kindly note that, due to Data Protection laws, valuable items can be lost in transit. We are also our office is unable to supply students with lists unable to keep packages for students due to of their classmates. Here are two alternative limited space. As an alternative, we would suggestions: recommend looking into the possibility of sending o Although there is not an official items to your neighborhood Post Office (Correos), Facebook group for students at this or to the nearby DHL office located in Calle María time, IE students often create de Molina 1. unofficial Facebook groups in order to connect with classmates. o In addition, once the academic team IS THERE A POST OFFICE NEAR CAMPUS? sends you the log-in information for Yes, you can find a Post Office (Correos) located at the Campus Online, you will also be Avenida de América, 3, which is opposite the able to connect with classmates via the Avenida de América bus and metro station. This is forum. a great option for sending letters and small items. If you need to ship or receive large items, we recommend checking DHL, located in Calle María CAN YOU REVIEW MY de Molina 1. RENT CONTRACT WITH ME

As we are not experts on housing law, unfortunately, our office cannot give you legal I HEARD THAT I CAN WORK UP TO 20 HOURS A counsel on this matter. If you would like to hire WEEK ON MY STUDENT VISA. IS THIS CORRECT? a lawyer, we recommend Gustavo Duguech A long-term student visa allows you to work part Torrente of the law firm Duguech&Dip (special time up to 20 hours per week. To do so you would rates for IE students). need to apply for an additional authorization at the His office is located at Calle Fernández de la Hoz Immigration Office in Madrid. Please note that 27/ 4th floor, center left / 28010 Madrid. You your Master program is very intense and time can contact him via email at: consuming, so we strongly recommend our students to disregard this option and focus on their [email protected] or via phone: classes. +34 91 825 9253 or +34 625 481 278. www.duguechdip.com/en/.

WHERE DO I GO IF I NEED…

INFORMATION UPON MY ADMISSIONS ARRIVAL & IMMIGRATION DOCUMENTATION OR OTHER ACADEMIC STUDENT SERVICES QUERIES? DEPARTMENT [email protected] ASSISTANTS OF PROGRAM María de Molina, 11 Check ONLINE CAMPUS M-F, 11 am- 5 pm for details.

INFORMATION RELATED INFORMATION ABOUT TO PAYMENTS? LOANS AND SCHOLARSHIPS? ADMINISTRATION DEPARTMENT [email protected] FINANCIAL AID DEPARTMENT María de Molina, 4 [email protected] María de Molina, 31BIS

A PLACE TO STUDY OR INFORMATION ABOUT IE BORROW A BOOK? CLUBS OR GROUPS

IE LIBRARY CAMPUS LIFE [email protected] [email protected] María de Molina 31BIS María de Molina, 31