Food at the Hospital More Amenities at the Hospital In the Neighbourhood

Cafeteria Hours of Operation Chapel - Multifaith Douglas Park Community Centre – 1km st nd 1 floor of Shaughnessy Mon-Fri 7am-7pm BC Women’s Hospital 2nd floor, room 2N30. Willow Street and West 22 Avenue. Includes: Where can I find… building, in B-wing. Sat-Sun 8am-6pm gymnasium, exercise room, playground, fields Computer Kiosks and wading pool open in the summer. Information for Inpatient Nourishment Stations Public use computer access is Hillcrest Community Center – 1.8km Available in every inpatient unit. Anytime available at the Family Support & Off Midlothian Avenue (follow W 29th Avenue) Patients & Families Resource Centre, room K2-126. Second Cup Includes: aquatic centre, fitness centre, ice rink, Lobby of BC Children’s Mon-Thu 6:30am-10pm Family Support & Resource Centre, including gymnasium, and Public Library. Hospital building. Fri-Sun 6:30am-8pm Family Lounges King Edward Mall – 700m Ambulatory Care building area 11. and King Edward Avenue Food, amenities, travel, wayfinding, Starbucks Local 5102 or www.bcchildrens.ca/fsrc Includes: grocery store, pharmacy, bank, postal parking and neighbourhood Lobby of Ambulatory Mon-Fri 5:30am-8pm services and other small shops and restaurants. services. Care building. Sat-Sun 7:30am-6pm Gift Shop Lobby of BC Children’s Hospital. Mall – 1.6km st Tim Hortons – On the Go Bistro Cambie Street and W 41 Avenue Inpatient Family Facilities Lobby of BC Women’s Mon-Fri 6:30am-5pm Includes: shops, restaurants, food court, banks, The Teck Acute Care Centre includes 231 Hospital building. grocery store, pharmacy, and more. spacious private patient rooms. Amenities

include a family dining room, lounge, quiet room, Queen Elizabeth Park – 1km Bean Around the World – BCCHR Kiosk rd Find out more at: playrooms and access to laundry facilities. Enter at Cambie Street and W 33 Avenue BC Children’s Hospital Mon-Fri 7am-5pm Includes: pitch & putt, tennis, lawn bowling, www.bcchildrens.ca/yourvisit Research Institute building. Kelty Mental Health Resource Centre public gardens, and Bloedel Flower Room P3-302 (3rd floor) Healthy Minds Centre Vending Machines Conservatory. Local 2084 or www.keltymentalhealth.ca. Behind Second Cup; in the Anytime VanDusen Botanical Garden – 1km th cafeteria; near Starbucks; Lockers Oak Street and W 37 Avenue and near inpatient units. Lobby of Ambulatory Care building, near area 6. Includes: botanical gardens, shops, restaurants.

Lost & Found Call Security local 2999. Amenities at the Hospital Pharmacy Bank Machines Lobby of Ambulatory Care building in area 6. Lobby of BC Children’s Hospital, Cafeteria, Taxi phone lobby of Ambulatory Care building Lobby of BC Children’s Hospital

Change Stations - Infant or Toddler building near parking elevator. Drop-off All washrooms in Ambulatory Care & pick-up at door 17. st building; 1 floor BC Children’s Hospital Wireless Internet Access building near the Asthma, Allergy & Respiratory Free wireless internet on “CWGuest” network; 4480 Oak Street, Vancouver, BC V6H 3N1 Clinics and across from Surgical Day Care Unit; first accept terms & conditions. near the Cafeteria. 604-875-2345 or 1-888-300-3088 www.bcchildrens.ca Change Stations - Youth nd 2 floor of Ambulatory Care Building, behind area 11; 1st floor of BC Children’s Hospital Find more resources & services online: More info online building near the Asthma, Allergy & Respiratory www.bcchildrens.ca www.bcchildrens.ca Clinics. BCCH1415 ©2019 BC Children’s Hospital

BC Children’s Hospital & BC Shaughnessy, Women’s Health Accommodation Women’s Hospital + Health Centre Centre & Plant Services Parking BC Family Residence Program Covers the cost of accommodations for out-of- Free Valet Parking Service town families with children receiving medical The parking assistant will park your car for you at care at BC Children’s Hospital at a nearby no extra cost (regular parking rates still apply). accommodations partner. Find eligibility criteria Drop your car off at BC Children’s Hospital online: www.bcfamilyresidence.gov.bc.ca Emergency entrance Monday to Friday between Ambulatory Care, Clinical Support 10am and 4pm. Call toll free to apply: 1-866-496-6946 Healthy Minds Centre & Research Institute Paying at the Meters 1) Remember stall number. Travel & Transport 2) Enter stall number at meter and choose amount of time. Hope Air 3) Pay for parking (credit cards or coins). Arranges free flights to get financially- 4) Keep ticket with you (do not need to place on dashboard). disadvantaged Canadians to the healthcare they Teck Acute Care Centre need. www.hopeair.org Paying by Phone 1) Call 604-662-7275 and register your Public Transit T1-123 T= Building ID; 1 = Floor Number; 123 = Room Number cell phone number and credit card. Find schedules, fares, and maps for all types of 2) Enter lot number 9100. Vancouver public transit, and driving updates 3) Enter the amount of time (in hours). online. www.translink.ca or call 604-953-3333 4) Before your time expires you will get a text message asking if you need to add more Shriner’s Care for Kids time. Provide access to pediatric care based on medical need, not a family’s ability to pay; There is also a PayByPhone app available. includes the Care Cruiser program and gas Adding Time subsidies. www.bcshriners.com 1) Go to any meter nearby.

2) Enter your stall number (on your original TAP - Travel Assistance Program paid ticket). Alleviates transportation costs for eligible BC 3) Choose “add time” and enter the add-time residents who must travel within the province for number found on your original paid ticket. out-of-town for medical care. Ask your family 4) Pay for additional time needed. doctor or your medical team for a form. www.health.gov.bc.ca/tapbc/tap_patient More Parking Information Underground parking is a good option for busy times. Finding Your Way Around If you park, then leave the lot and need to return, Navigation Volunteers upon your return, park in any stall and place Ask the Navigation Volunteers for directions original valid ticket face up on the dash. when you arrive – they can walk you to your For assistance with parking, call: appointment! Find them in the lobby of BC Monday to Friday Children’s Hospital or by calling 7571 or 7730 from any hospital phone. 778-558-5987 778-558-2163 (7am-3pm) (9am-5pm)