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Wayfinding at Airports
WAYFINDING AT AIRPORTS – a LAirA Project Report - LAirA is financially supported by the European Union’s Interreg Central Europe programme, which is a European cohesion policy programme that encourages cooperation beyond borders. LAirA is a 30-months project (2017-2019), with a total budget of €2.3 million. LAirA PROJECT 2019 © All images courtesy of Transporting Cities Ltd. Printed on recycled paper Print and layout: Airport Regions Conference airportregions.org info@ airportregions.org TABLE OF CONTENTS 5 INTRODUCTION 5 LAirA Project in a nutshell 5 Executive summary 7 PART 1: WHAT IS WAYFINDING AT AIRPORTS 7 1.1 Airport passenger types 7 1.2 The context of wayfinding at airports 10 1.3 Wayfinding access to public transport around the world 10 1.4 Wayfinding to deliver an exemplary journey through the airport 11 1.4.1 First step: Orientating the passenger 11 1.4.2 Promoting public transport and introducing the iconography 12 1.4.3 Making the association to the transport destination 13 1.4.4 Avoiding the moment of doubt when emerging into the public area 13 1.4.5 Using icons to lead the way through the terminal 15 1.4.6 Providing reassurance along the way 15 1.4.7 Identifying the transport destination 16 1.4.8 Draw a picture for complicated transport connections 17 PART 2: PRINCIPLES OF WAYFINDING 17 2.1 The ideal journey to public transport 17 2.2 Identifying the principles of wayfinding 20 PART 3: WAYFINDING IN LAIRA REGIONS OR FUNCTIONAL URBAN AREAS 20 3.1 LAirA partners and the principles of wayfinding 20 3.2 Partner questionnaire 20 3.3 Analysis of questionnaire responses 22 PART 4: CONCLUSION 22 4.1 Capitalising on transport investment 22 4.2 Wayfinding and access to airports 23 4.3 Conclusion and recommendation INTRODUCTION LAirA project in a nutshell Executive summary LAirA (Landside Airport Accessibility) addresses the This report considers the theme of wayfinding at specific and significant challenge of the multimodal, airports. -
Environmental Impact Assessment Developement of Dubrovnik Airport, Konavle Municipality Non-Technical Summary
ENVIRONMENTAL IMPACT ASSESSMENT DEVELOPEMENT OF DUBROVNIK AIRPORT, KONAVLE MUNICIPALITY NON-TECHNICAL SUMMARY Zagreb, May 2014. Developer: ZraĀna luka Dubrovnik ltd. Developer: ZRAýNA LUKA DUBROVNIK ltd. Dobrota 24 20 213 ýilipi Practitioners: DVOKUT ECRO ltd. Trnjanska 37, 10 000 Zagreb Title of the study: ENVIRONMENTAL IMPACT ASSESSMENT DEVELOPEMENT OF DUBROVNIK AIRPORT, KONAVLE MUNICIPALITY NON-TECHNICAL SUMMARY Study Manager: Mario Pokrivaþ, mag. ing. traff. Director: Marta Brkiü, mag. ing. agr. 2 environmental impact assessment Developement of Dubrovnik airport, Konavle municipality non-technical summary CONTENTS INTRODUCTION ............................................................................................................. 2 A. PROJECT DESCRIPTION ....................................................................................... 3 A.1. CURRENT STATE OF DUBROVNIK AIRPORT ....................................................... 3 A.2. PLANNED DEVELOPMENT OF DUBROVNIK AIRPORT........................................... 7 B. DESCRIPTION OF PROJECT LOCATION ENVIRONMENT ........................................ 12 C. REVIEW OF POTENTIAL ENVIRONMENTAL IMPACTS OF THE PROJECT .................. 20 D PROPOSAL FOR THE PROJECT ENVIRONMENTAL ACCEPTABILITY ASSESSMENT .... 31 D.2. PROPOSAL FOR ENVIRONMENTAL PERFORMANCE MONITORING PROGRAMME WITH IMPLEMENTATION PLAN .............................................................. 38 DVOKUT ECRO d.o.o. 1 environmental impact assessment Developement of Dubrovnik airport, Konavle municipality -
THE AIRPORT COMMERCIAL SALES BENCHMARKING REPORT (Sample Document)
THE AIRPORT COMMERCIAL SALES BENCHMARKING REPORT (sample document) by 1 TABLE OF CONTENTS Introduction Disclaimer Methodology and Assumptions Summary of Findings : Duty-Free Summary of Findings : Duty-Free and Duty-Paid Summary of Findings : Food & Beverage Summary Tables: Duty-Free Summary Tables: Duty-Free and Duty-Paid Summary Tables: Food & Beverage Airport Profiles : Argentina – Aeropuertos Argentina 2000 Airport Profiles : Australia – Sydney Airport Airport Profiles : Australia – Melbourne Airport Airport Profiles : Australia – Selected Australian Airports Airport Profiles : Austria – Vienna International Airport Airport Profiles : Bahrain – Bahrain International Airport Airport Profiles : Belgium – Brussels Airport Airport Profiles : Bulgaria – Sofia Airport Airport Profiles : Canada – Airports of Canada Airport Profiles : Canada – Ottawa International Airport The Airport Commercial Sales Benchmarking Report 2 TABLE OF CONTENTS Airport Profiles : Canada – Toronto Pearson International Airport Airport Profiles : Chile – Arturo Benitez International Airport Airport Profiles : China – Beijing Capital International Airport Airport Profiles : China – Guangzhou Baiyun International Airport Airport Profiles : China – Shenzhen Bao’an International Airport Airport Profiles : China – Shanghai Airports Airport Profiles : Costa Rica – Airports of Costa Rica Airport Profiles : Croatia – Dubrovnik Airport Airport Profiles : Croatia – Franjo Tuđman Airport Zagreb Airport Profiles : Czech Republic - Václav Havel Airport Prague Airport Profiles -
Swissport New Operator of Finnair Cargo Terminal at Helsinki Airport Until 2024
Zurich, 17 May 2019 Media Release SWISSPORT NEW OPERATOR OF FINNAIR CARGO TERMINAL AT HELSINKI AIRPORT UNTIL 2024 Finnair Cargo has appointed Swissport as the new operator of its COOL Nordic Cargo HuB facility at Helsinki Airport, one of the most modern air cargo huBs in Europe. From June 2019, Swissport will handle over 600 tons of perishaBles, pharmaceuticals and general cargo daily. The COOL Nordic Cargo Hub opened in 2018. It focusses on temperature-sensitive and high-value cargo shipments between Europe and Asia. Swissport will operate the 31,000 square meter facility as of June 2019. In addition to its operations at the COOL Nordic Cargo hub for Finnair Cargo, Swissport will continue to provide cargo services for further customers at its own cargo terminals at Helsinki airport. The Helsinki facility is equipped with innovative technology to accelerate handling processes and increase transparency for customers. There are dedicated temperature-controlled areas, which are reserved for perishables and pharmaceuticals. The packing area for seafood and other perishables is kept between 6° and 8° Celsius and the storage area at 2° Celsius. In the pharmaceutical area the average temperature is 20° Celsius. In addition, sealed-off rooms provide storage in a temperature range between 2° and 8° Celsius and for goods that need to be frozen at lower temperatures. “With the new contract, we strengthen our successful and long-standing cooperation with Finnair”, says Tomi Viitanen, CEO of Swissport Finland. “As the operator of Finnair’s main cargo hub we are excited to contribute to the growth and digital transformation of air cargo handling at Helsinki airport.” “Swissport already is our trusted partner at numerous airports around the world and offers the most competitive package to further develop our cargo operations”, says Janne Tarvainen, Managing Director of Finnair Cargo. -
NEWS RELEASE 18 June 2019 Plaza Premium Lounge Expands Its
NEWS RELEASE 18 June 2019 Plaza Premium Lounge Expands its European Portfolio with Latest Opening in Helsinki Airport The first Plaza Premium Lounge to offer Playroom, a dedicated kids facility Plaza Premium Lounge Helsinki unveiled in International Departures Terminal 2 of the non- Schengen terminal of Helsinki Airport in May 2019, joining the brand’s current European locations at London Heathrow Airport and Leonardo da Vinci-Fiumicino Airport in Rome. It is also the latest addition to the brand’s global airport lounge network in more than 35 international airports globally. Located between gates 34 and 40 on the third floor, Plaza Premium Lounge Helsinki spans across 445 square metres with a maximum capacity of 140 guests. The latest addition features comfortable seats and lounge chairs for travellers to relax and unwind while overlooking the runways through the floor to ceiling windows. Guests can also choose to take a shower before a long-haul flight or stay connected with complimentary WiFi service and electronics charging stations. Individual workstations are available as well as printing service upon request. Also introduced at Plaza Premium Lounge Helsinki is the brand’s new family-friendly feature as a dedicated kids zone – Playroom in collaboration with toy brand Masterkidz, an Australia-based company which designs and manufactures quality wooden toys that are ethically sourced, educational, durable and safe. By featuring the Australian brand’s experiential and educational toys in addition to kids TV channels, Playroom is promised to become family vacationers’ most favourite spot in Helsinki Airport. In coming months, Playroom will also be added to Plaza Premium Lounge Cebu in the Philippines while a series of kids programmes will be introduced in selected Plaza Premium Lounge locations. -
Airport Development
Page 1 of 12 25 July 2010 No. 885 DEV Published biweekly – available by annual subscription only – www.mombergerairport.info Editorial office / Subscriptions; Phone: +1 519 833 4642, e-mail: [email protected] Managing Editor / Publisher: Martin Lamprecht [email protected] News Editor: Paul Ellis [email protected] – Founding Editor: Manfred Momberger Copyright © 2010 – Momberger Airport Information by Air Trans Source Inc. – published since 1973 AIRPORT DEVELOPMENT (Southern Europe) ITALY Fondi Italiani per le Infrastrutture SGR SpA (F2i) has initiated discussions with Ferrovial SA regarding acquiring a controlling stake in GE.S.A.C. S.p.A., the operator of Naples- Capodichino Airport (#883.OPS1). Reuters reported that F2i’s Board has asked CEO Vito Gamberale to discuss the airport deal, valued at EUR 150 to 200 million, with Ferrovial. The Spanish company holds a 65% stake in Capodichino Airport through BAA Airports Ltd. It intends to sell non-core assets such as Naples Airport to repay its massive debt, reported to be GBP 1.54 billion. “There are various interested parties in the airport and we are studying their proposals,” a source close to BAA’s parent company Ferrovial said. #885.1 Officials at Bologna Airport have begun a call of bids for the remodelling of the passenger terminal. An announcement was made in the European Union’s official gazette in order to determine which company will care for hub requalification, construction supervision, and security co-ordination during the project’s execution phase. A starting amount of EUR 21.5 million was mentioned. Work must be completed within 720 days from the assigned date. -
Bicycling the Islands of Dalmatia Plus! the South Coast
Overview Selected Tour Start Date: Sunday, September 19th, 2021 Bicycle Tours in Croatia: Bicycling the Islands of Dalmatia Plus! the South Coast OVERVIEW Croatia's Dalmatian Coast has been a favorite seaside destination among central Europeans for over a century. Join us as we explore this spectacular limestone coastline by bicycle! We begin near Split where you'll see Diocletian's 3rd century palace still inhabited by descendants of the Romans who settled this area and where we'll visit the waterfalls of Krka National Park. On our ride we pedal three of the Mediterranean's most picturesque islands -Brač, Hvar and Korčula - spending time in the picturesque rural areas, ports, and fishing villages. We'll explore the Medieval and Renaissance cities that were so important to the Greeks, Romans, Venetians, Austrians, Hungarians, and Croats. We'll also pedal to the remote interior of coastal Croatia before shuttling you to the beautiful walled city of Dubrovnik, long considered the jewel of the Adriatic. ***If this sounds great but you'd like a shorter tour, check out our Bicycling the Islands of the Dalmatian Coast tour, which features the first 8 days of this tour.*** HIGHLIGHTS The Dalmatian Coast, Krka National Park, Islands of Brač, Hvar and Korčula, Medieval and Renaissance towns and villages of Primosten, Trogir, Split, Škrip, Pučišća, Stari Grad, Hvar, Korčula, Ston, Mali Ston and Dubrovnik TOUR FACTS Classic: Learn more about our Classic tours at https://www.experienceplus.com/tours/bike-tour- Tour Style styles/classic-tours 12 days, 11 nights accommodation, meals as noted in itinerary, 1 wine tasting, pick up from Split, Includes shuttle to Dubrovnik, guided visit of Diocletian's palace and Hvar Town; and the usual (see below) Countries Croatia Begin/End Skradin or Trogir / Mali Ston or Dubrovnik Arrive/Depart Airport Split (SPU) / Dubrovnik Airport (DBV) Total Distance 427 km (265 miles) Avg. -
State and Airline Response to COVID-19. 04 May 2020 Airline Announcement Share Flights 2019 2/5/20 Aer Lingus See IAG
State and Airline Response to COVID-19. 04 May 2020 Airline Announcement Share Flights 2019 2/5/20 Aer Lingus See IAG. Plan to cut workforce by 20% [1/5]. 0.8% -91% Air Dolomiti Suspended flights (18/3–17/5). Some repatriation flights [2/4]. 0.2% Air France Flight capacity cut by 90% from 23/3 until end May [10/4]. State aid granted with commitment to reduce CO2 3.2% -97% emissions of domestic flights by 50% by 2024 [24/4]. All A380 grounded [16/3]. A ‘best case’ could be 30% of 2019 during July, but social distancing challenges [20/4]. Progressive pax domestic flights restart from 11 May [26/4]. Air Malta Suspended flights from 25/3 (until further notice) with exceptions [18/3]. Will lay off 80% of pilots (21/4). 0.2% Air Moldova Suspended flights (25/3–15/5) [26/3]. 0.1% Air Serbia Suspended passenger transport (19/3–30/4 or later) (see Serbia). State aid granted [27/4] 0.3% airBaltic Suspended flights (17/3–12/5). Flight capacity reduced by 50% 15/4-30/10 [3/4] (see Latvia). Accelerated fleet 0.6% transformation (A220-only) [22/4]. Some pax flights may resume 13/5 [28/4] Alitalia Nationalised [17/3] to resume ops with ~80% of current fleet [23/4]. Reimbursement or exchange of tickets booked 1.9% -89% until 31 May proposed [20/3]. Cargo flights to/from China extended until 11/5 [30/4]. Austrian Airlines Suspended flights (19/3–31/5) [29/4]. Expects 25%-50% of demand for Summer (vs S19). -
General Information Sheet
1 (2) GENERAL INFORMATION Good to Know Local time CET+1 hour Currency Euro / € . Banks are normally open Mon-Fri from 10:00–16:30. Currency exchange offices are open Mon–Fri from 09:00–20:00 (Sat from 10:00–18:00) and can be found in the city centre (e.g. number 1 on the on page 6). Major credit cards (Visa, Mastercard, and American Express) are commonly accepted, also in taxis. Telephones The country code for calling to Finland is 358, the area code for Helsinki is (0)9. To call outside Finland you can use the prefix 990 or 999 when using a landline. Weather It can be nice and sunny but also windy and rainy in the end of August. Prepare to bring warm clothes, comfortable shoes and an umbrella. We suggest checking the weather closer to the seminar on the Internet: The Finnish Meteorological Institute: http://en.ilmatieteenlaitos.fi/weather/helsinki Airport Transfers (from/to city center) The simplest way to get from the airport to the city centre is by taxi. The journey takes about 25–30 minutes and costs about 40 €. Taxis are available outside the Arrival halls. Service desks for the taxi operators can be found at Arrival halls 1 and 2. Fixed fare shared taxis are also available. The Rail Ring Line connecting the airport and Helsinki Railway Station opened last year. Trains marked I and P depart the airport train station every ten minutes and take approximately 30 minutes to the city centre. The train fare costs 5,50 €. -
North Air Logistics Presentation
Cargo Sales & Service Presentation North Air Logistics About North Air Logistics North Air Logistics, formerly know as WecoAirCargo, was founded in Copenhagen in 1971 4 offices and 21 staff across the Nordic region In May 2007, WecoAirCargo was acquired by the French private equity company, World Freight Company WecoAirCargo was re-branded as North Air Logistica as a strategic operation within Air Logistics Group A proven financial track-record with a strong brand and reputation Our equity investors PAI Partners is a leading European private equity Baring Private Equity Asia is one of the largest and firm with offices in Europe and America. Since PAI most established private investment firms in Asia, opened in 1994, it has handled 65 transactions in with a capital of over US$11 billion. The firm runs an 11 countries representing close to $50 billion in investment program sponsoring buyouts and transaction value. providing growth capital to companies for expansion or acquisitions. PAI carries an industrial approach to its ownership providing companies with financial strategic The firm has been investing in Asia since 1997 and support required to pursue their development. has over 150 employees located across the continent. www.paipartners.com www.bpeasia.com Office Locations & Coverage With 4 offices and 22 employees, North Air Logistics is well positioned to provide full cargo sales and service coverage across the Nordic region. The North Air Logistics head office is located at Finland Copenhagen airport. HEL Branch offices are located at Stockholm airport in Sweden ARN OSL Sweden, Helsinki airport in Finland and Oslo Norway airport in Norway. -
CODA Digest All-Causes Delay and Cancellations to Air Transport in Europe Annual Report for 2019
EUROCONTROL CODA Digest All-causes delay and cancellations to air transport in Europe Annual report for 2019 FOUNDING MEMBER NETWORK SUPPORTING EUROPEAN AVIATION MANAGER DOCUMENT CHARACTERISTICS Document Subtitle Document Title Edition Number Edition Validity Date (optional) Use pop-up to enter CODA DIGEST 2019 CDA_2019_004 03/04/2020 value. Abstract Author(s) C. Walker Contact Person(s) Tel/email Unit C. Walker +32 2 729 3391 NMD/PFR/FNI STATUS AND ACCESSIBILITY Status Accessible via Working Draft Intranet Draft Extranet Proposed Issue Internet (www.eurocontrol.int) Released Issue TLP STATUS Intended for Detail Red Highly sensitive, non-disclosable information Amber Sensitive information with limited disclosure Green Normal business information White Public information ©2020 The European Organisation for the Safety of Air Navigation (EUROCONTROL). This document is published by EUROCONTROL for information purposes. It may be copied in whole or in part, provided that EUROCONTROL is mentioned as the source and the extent justified by the non-commercial use (not for sale). The information in this document may not be modified without prior written permission from EUROCONTROL. Edition Validity Date: 03/04/2020 Edition: CDA_2019_004 Status: Released Issue ii DOCUMENT APPROVAL AUTHORITY SIGNATURE DATE (Name and function) D. Marsh Head of Business Approval given by email 01/04/2020 Intelligence and Statistics Unit a.i D. Huet Head of Aviation Intelligence & Approval given by email 02/04/2020 Performance Review Unit P. Merlo Director Approval given by email 03/04/2020 Directorate European Civil-Military Aviation Edition Validity Date: 03/04/2020 Edition: CDA_2019_004 Status: Released Issue iii Table of Contents DOCUMENT CHARACTERISTICS ................................................................................................................................. -
Dubrovnik Tour Beaufort College
Dubrovnik Tour Beaufort College Sunday 25th March 2018 - Wednesday 28th March 2018 Group Leader: J Brooks Emergency Mobile Number: +353 86 701 5953 Group Breakdown: 28 Students & 7 Adults Baggage Allowance: One item of Hand Luggage only (max 10kgs) Flights: Ryanair Tel: +353 1 520 444004 Aerlingus Tel: +353 1 886 8606 Coach and guide services: Kompas International Accommodation: Hotel Valamar Club - Dubrovnik Hotel Dujam - Split Tel: +385 21 538 025 Hotel Kolovare - Zadar Tel: +385 23 203 200 Activities and other: Blue Caves Tour Tel: +385 97 774 4717 Museum of Illusions Tel: +385 23316803 Students under 18 years travelling A letter of consent from parents/guardians for each student travelling in the care of a teacher. While this is not the law, the police/immigration at airports are within their rights to request to see this authorisation. This request at airports is occurring more and more frequently. This is obligatory for students travelling with a European ID Card. Day 1 – Sunday 25th March 2018 03.40 Assemble in the Fair Green, Navan @ 03.40 and board John Evan’s coach. We will leave at 03.50 exactly so please do not be late. Please have €12 cash as you board to pay for your return journey to the airport. I will also inspect your passport and EHIC cards so have them ready and Ms Markey will take charge of these, except where you need to present them yourselves, for the duration of the tour. We will go to Dublin Airport (DUB) – Terminal 2 proceed to the Aer Lingus check-in desks to check in for our flight to Dubrovnik Airport at 5.10, where we will be issued boarding passes.