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Entendendo O Novo Padrão

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Entendendo O Novo Padrão Progress Exchange October - 2013 Company Overview - Trajectory Solid Track Record of Accretive Growth Foundation Strengthening DNA Leadership 1,557 26.7% 1,343 Market 24.1% 1,233 Integrated 1st IT IPO R$ 1 Billion of Consolidation 25.6% EBITDA Margin (%) ¹ (%) Margin EBITDA Systems for SMEs in Latin Sales in 2010 1,080 and America 25.2% TOTVS 760 IPO Brand 20.6% International Expansion 490 392 21.9% Franchise System 247 18.4% 173 13.9% 126 Gross Revenues (R$ Million) (R$ Revenues Gross 106 110 12.4% Microsiga 98 Startup 10.6% 12.4% 6.5% 63 8.4% 35 10.0% 17 24 9.8% 1983 1986 1989 1992 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 (1) EBITDA Margin does not include extraordinary expenses 2 Company Overview – Who we are TOTVS is the South-Hemisphere’s largest ERP player 6th largest ERP player worldwide, leader in LatAm and Brazil Market & Absolute leader in Brazilian SME (Small and Medium Enterprise) Market Branding Among 23 Most Valuable Brazilian Brands* +26,000 clients or +80,000 enterprises (under client’s contracts) Client Base & 57 exclusive distribution channels in Brazil Distribution +6,000 direct employees (+11,500 considering franchises´ workforce) R$1.5 billion of revenues in the LTM-2Q13 (CAGR LTM 09 -13 of 11.8%) Financial R$389.7 million of EBITDA in LTM-2Q13 (CAGR LTM 09 -13 of 11.6%) Overview R$125.3 million of cash generation in 2012 (+129,7% vs. 2011) Highest level of Corporate Governance (New Market) Ownership Corporation – 68% in free float with 82% of international investors Structure CEO & Co-Founders hold ~18% of Company’s shares * Ranked 22nd by Brand Analytics and 23rd by Interbrand studies. 3 Company Overview – Who we are Ranked 22nd among the Most Valuable Brands in Brazil • High value despite the brand´s young age • Ranked ahead of major consumer brands • Has become a synonym for Brazilian business software Source: Brand Analytics/Millard Brown – Istoé Dinheiro ed.22 June 2013 4 Who we are Largest software 6th provider worldwide R&D facilities around Americas São Paulo, BR / Porto Alegre, BR Belo Horizonte, BR / Joinville, BR Rio de Janeiro, BR / Assis, BR Queretaro, MX / Mountain View, US Company Overview – Who we are Strong Fundaments and Business Model Target Market Portfolio Distribution Revenue model Leadership on SMB Comprehensiveness Capillarity Flexibility • Low Penetration • by Industry • Franchise Model • SMB Growth • Private Division • by Company Size • Regional Capturing • Formalization of the • Agnostic Entrepreneurship • Installed base with Economy • Process-Oriented • Channel Exclusivity No Concentration • Fragmented Platform • Final Contact with • Strong Recurrence Competition • Hybrid Clients • High Retention Rate (Cloud/On-premises) • Alignment of • Inflation Hedge • Mobility Interests 6 Portfolio Overview TOTVS Arena Identity Management Business Platform • Authenticated and • Interaction, Share and Certified Individuals Collaboration and Companies • e-commerce (Store) • Supply Chain Enterprise Management • Back Office ERP • By Industry ERP Consumer Management Process, Content and • Customized Attendant Relationship • Self-Service • Behavioral Analysis Management (Social CRM) • Corporate Productivity • Communication • Natural User Interface Human Capital Management Decision Making Support • Enterprise Culture • BI / DW / SGI / BSC / BA • Organization Development Anywhere • Payroll • Smartphones / Tablets • Single Sign-on • Availability • Information Ownership • SaaS (Software as a Service) 7 Portfolio – ERP by Industry Functional adherence to the core business of each industry Agribusiness: Agricultural and Agribusiness Management | Cultivation, Cultural Procedures, LATAMLATAM Harvest | Origination of Grains | Subcontracting | Fleet Maintenance | Automation in the Field Manufacturing: MPS | MRP | CRP | APS | Shop Floor Control | Industrial Automation | Asset LATAM Maintenance | Environmental Management Distribution & Logistics: Supply Chain | TMS | WMS | OMS | Fleet Maintenance |Shipper | Harbor Customs Facilities LATAM Retail: Store and POS | Magazine | Drugstore | OMS | Credit Management | Supply Company Construction and Projects: Work and Project Management | Property Development Management Management LATAM | Viability Analysis • ERP by Industry Sector & by Company Size Education: Academic Management | Library | Distance Learning | Academic Portal | Selection Process Health: Health Plan and Affiliated Provider Management | Hospital Management | CCIH Series T LATAM Services: Service Agreement Management and SLA | Asset Maintenance Legal: Process Follow-up and Control | Schedule | Timesheet |Agreement, Customer and Team Series 3 Performance Management Series 1 Financial Services: Investment Management | Core Banking | Credit Management 8 Portfolio – ERP by Industry Functional adherence to the core business of each industry Agribusiness: Agricultural and Agribusiness Management | Cultivation, Cultural Procedures, LATAMUSA Harvest | Origination of Grains | Subcontracting | Fleet Maintenance | Automation in the Field Manufacturing: MPS | MRP | CRP | APS | Shop Floor Control | Industrial Automation | Asset LATAM Maintenance | Environmental Management Distribution & Logistics: Supply Chain | TMS | WMS | OMS | Fleet Maintenance |Shipper | Harbor Customs Facilities LATAM Retail: Store and POS | Magazine | Drugstore | OMS | Credit Management | Supply Company Construction and Projects: Work and Project Management | Property Development Management Management LATAM | Viability Analysis • ERP by Industry Sector & by Company Size Education: Academic Management | Library | Distance Learning | Academic Portal | Selection Process Health: Health Plan and Affiliated Provider Management | Hospital Management | CCIH Series T LATAM Services: Service Agreement Management and SLA | Asset Maintenance Legal: Process Follow-up and Control | Schedule | Timesheet |Agreement, Customer and Team Series 3 Performance Management Series 1 Financial Services: Investment Management | Core Banking | Credit Management 9 Portfolio – Facts by Industry +260 clients = 60% Brazilian sugarcane 12 million lives, +9,700 beds, harvest, +120 grain producers, 1,5 medical registers to 35 specialties million hectares Agribusiness Health +1,289 clients are international 7 out of 10 top law firms, market, +67 projects, +533 10,000 lawyers engineering and design customers Construction and Projects Legal +1,700 clients in retail and +1,000 extractive and processing distribution, customers, +1,058 metal and plastic, +600 freight companies Distribution +1,500 capital goods and Logistics Manufacturing +1,300 department stores, +350 +700 Brazilian institutions, supermarkets, +500 building +1.5 million students materials distributors Educational Retail 30k portfolios, 6k funds, +2,650 services providers, +400 1.7trillion/day assets processed, Utilities providers, +470 travel and LatAm Financial Market Top provider Financial passengers transportation Services Services 10 TOTVS Vision Company transformation into a global standard 5th Phase • Capturing the Brazilian economy internationalization • Geographical selectivity • Brazil remains the cornerstone of our strategy • Specialization by Industry and by Size • SaaS (Software as a Service) Growth • Mobile • M&A • Private Division • Revenue Recurrence Loyalty • Branding Recognition • Fluig (Process-Oriented Platform) • SW Life Cycle & Componentization Margin • Efficiency gains in Services & Development • International Market 11 Who we are Agribusiness business unit SaaS and on premises Software for Grains' farm management More than 3,7 millions of acres managed by TOTVS Solution TOTVS Agribusiness Solution Productive Chain Plan Plant Nurture Harvest Deliver Improvement Sizing of Resources Consumption PIMS® System of Management Information of Agricultural Processes (Management Tool) Follow-up and Control of Operations PIMS® - Wide Platform Support all stages of the agricultural process, from the Monitoring of Levels of Resources Use preparation of the soil to the harvest of raw material Multi-companies Guarantee Levels of Conformity of Processes and Management of the relationship between several plants with full Products transparency Managing Production Costs Integration with ERP PIMS® provides integration with the main ERP systems Full Suite - Modules Central Configuration and Production Sites Planning of Activities Activities and Resources Control Plantation Controls Harvest Controls Reception and Analysis of Raw Material Payment of Services - Third Parties Agricultural Technical Control Fleet Maintenance Budget Planning Improvement of Raw Material Management of Production Costs TOTVS Solutions Our References SUGAR CITRUS/ SILVICULTURE CANE FLORAL SHOP AIMARA BIOSEV AGROTERENAS CORUS BUNGE FINOBRASA/ ECOBRASIL ETH VICUNHA GRUPO MAGGI NOBLE JF CITRUS MISTRAL RAIZEN PANTALEON SÃO MARTINHO GRANBIO CTC TUBERS/ CEREALS/ PASTURE PALMA [type of GRAINS edible cactus] BOM FUTURO AGROSB MANUELLITA CALYX AGRO CAMPANÁRIO GRUPO MAGGI GRENDENE KOBRA LUCIO MIRANDA SEMENTES ADRIANA 15 WHERE WE ARE SOUTH AMERICA Haiti Active Customers Bermudas United States Active Customers Onw Units Dominican Republic Mexico Onw Units Active Customers Cuba Active Customers Nicaragua Active Customers Honduras Active Customers Guatemala Active Customers Costa Rica Active Customers Panama Active Customers NORTH AND CENTRAL AMERICA WHERE WE ARE EUROPE AND AFRICA WHERE WE ARE ASIA, EURASIA AND MIDDLE EAST WHERE WE ARE ASIA, EURASIA AND MIDDLE EAST Japan
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