Opportunity Knocks Prospects for All Ages Explored at Fun Day

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Opportunity Knocks Prospects for All Ages Explored at Fun Day The magazine for residents of Fortunegate Community Housing Winter 2009 Opportunity knocks Prospects for all ages explored at fun day Plus… Swap your home, page 3 Find out how we’re doing, page 8 Healthy living, page 13 to Fortunegate News WlcmIt’s been an eventful year for Fortunegate and the final few months of 2008 were no different. We’re particularly proud that the Unity Centre is continuing to go from strength to strength, offering a quality events and training resource and venue to the community. On page 16 you can read about ‘Make English Work’, a new programme that will be running from February for parents who want to learn English as a second language in order to get into work. Read about getting involved with Fortunegate by attending our open day in February (p. 5) plus our newest resident board member (p. 4) shares his views on what getting involved with Fortunegate has meant to him. In this issue, you’ll also find advice about reporting crime and anti-social behaviour (p. 20) and on keeping on top of your rent and other finances in the current economic climate (p. 6). Finally, I’d like to invite you to give us a few words of feedback about this magazine by way of our word-search on page 23. In return, we’ll be entering all completed word-searches into a prize draw for three residents to win Argos vouchers. Joe Chambers Managing Director Fortunegate Community Housing Joe Chambers For anyone stuck for a New Year’s resolution, why not join one of Fortunegate’s focus groups or committees that are making Soapbox a difference to how services are shaped and provided in your area? You can sign up to be invited to give your opinions, comments and suggestions on a variety of matters that affect you and your neighbours. You can do as much or as little as you like and still make a difference – from filling in a quick questionnaire to helping monitor how well services are provided as a resident inspector. If you enjoy reading this magazine or think you could help improve it, why not get behind the headlines? There’s currently Brigid Neal, Chair, room to join the editorial board for Fortunegate News and give Fortunegate Community Housing your viewpoint on what goes into the magazine, making sure residents stay informed. Another year over and I wonder how many of us have managed to stick to To find out about getting involved with shaping our New Year resolutions we made at services at Fortunegate Community Housing or any the start of 2008? I know I find it hard other opportunities to offer feedback, contact Yvonne to remember some of the targets I set Williams on 020 8438 1834 or e-mail: out to achieve last year, but I know [email protected] or write to: Editor, that my involvement with the local Fortunegate News, Fortunegate Community Housing, community is something I can feel Fortune House, 223 Church Road, London NW10 9EP proud of. 2 Have you registered? Did you know that you don’t have to rely upon the waiting list to move home? Fortunegate is part of ‘homeswapper’, a nationwide scheme that sees thousands of tenants joining each month, looking to find a local or national swap in order to transfer to another property. FCH pays the registration fee so that residents can register for free online and log onto www. homeswapper.co.uk. You can search the website and it automatically finds properties that match your needs. ‘Match alerts’ are then sent regularly with details of suitable properties. Some FCH residents have already benefitted from the Homeswapper scheme and it could facilitate a faster move for others too. Contact your Neighbourhood Manager for details. www.homeswapper.co.uk Low level arrears With some tenants in high arrears or in the you have a good payment history. A good process of court action and at risk of losing their payment history would be an account that is homes, it is easy to forget tenants with smaller continuously in credit. amounts of arrears on their accounts. • You will not receive continuous letters If you have arrears under £200 you may assume or phone calls from our Housing team that it is not important to clear your account. But demanding payments, which will leave you you might be shocked at how quickly £100 can turn free to enjoy your home. to £300 to £500 and to a notice seeking possession with the risk of losing your home. • Lastly these small levels of arrears can affect FCH’s performance, which can have an effect Benefits of having your account in credit on our reputation. This will consequently It is extremely beneficial to you to have your have negative effects on the local area in account in credit once your most recent payment which you live. is paid in, whether that is weekly, fortnightly or A housing association is only as good as its monthly. tenants, so let’s work together to increase • If you have financial difficulties in the performance and our standards! future, your housing officer may be more understanding with your circumstances if 3 Meet Paul Vincent, the latest FCH resident to join the Board of Directors! Paul has lived in Brent for over 12 years and has been a Leaseholder with Fortunegate Community Housing for eight. He works as an administrative manager for an engineering company. Paul’s interest in becoming a Board Director was motivated by the need to find out more about how Fortunegate operates. He wanted to bring the leaseholder viewpoint as well as a level of financial expertise to the table. His vision for Fortunegate is for the organisation to become financially strong and to do its best for leaseholders and tenants, particularly in the current economic climate. Catalyst to pilot national housing and job services programme Catalyst Housing Group has been selected to pilot test some of the possible incentives to encourage an innovative research-based project to find the best individuals to re-enter the world of work. Following ways to get unemployed London residents back into initial consultation, Catalyst will carry out ongoing work, John Denham, Secretary of State for Innovation research with 20 families as they access information, University and Skills, has announced. advice and support to take up job and training The Learning and Skills Council has asked Catalyst’s opportunities. Employment and Training Team – in partnership Throughout the pilot, social housing residents will with Ealing Council and Brent Council – to deliver the be encouraged to access information and training £400,000 programme across the two local authorities. provided by Catalyst on a whole range of topics, Specially trained staff will work with up to 600 social including employment rights, interview skills, CV housing residents to overcome a range of housing- writing, mentoring programmes, preparation for related issues that often deter people from returning interview. Specialist support on disability, childcare to work – from concerns about caring responsibilities and immigration rights in relation to employment will to criminal records, poor understanding of the labour also be provided. market to the complex benefits system. The success of the scheme will be measured by the The pilot will involve consulting with social housing numbers of people taking part and user satisfaction residents about these and other issues. Findings will surveys. Findings from Catalyst’s research-based enable the Employment and Training Team to make pilot will influence the design and commissioning of colleagues aware of the problems that people face, the LSC’s new Adult Advancement Careers service in develop better advice and guidance for residents, and 2010. 4 Find out what’s going on in your community A day of activities is being planned for February 21 so that residents can find out more about Fortunegate’s services The day will also highlight aspects of the Unity Centre and introduce residents to groups such as local residents’ associations, the Youth Forum and the Elders’ Forum.’ The Unity Centre will host the event from 12 – 5pm, with over 250 people expected to attend. Residents will also be invited to give their feedback on the first draft of the Resident Involvement Strategy and on how satisfied they are with services provided by Fortunegate. For further details on this event, please contact the resident involvement team on Michelle Brown, Resident Liaison Officer on 020 8955 1785 and Yvonne Williams, Head of Community Investment on 020 8955 1783 No more water charges collection by FCH Visitors parking permit update As of 1 December 2008, we will be charging a fee of £10 for issuing replacement visitor parking permits. This is being introduced due to the high volume of requests that are being received and to cover the costs that are incurred in re- issuing the permits. We will ensure that our most recent tenants who have moved into properties will receive the maximum of two per household without charge. Some new tenants received one Fortunegate will no longer be collecting individually permit and they will be given an additional charged water rates in your rent on behalf of Thames one upon request. Water. We will be writing to all affected tenants nearer to the time to provide further details about why we Tenants will need to provide ID (i.e. proof are making this change, and to advise when it will take of address along with picture ID) when effect. In the meantime, if you require any further requesting visitors parking permits. information, please feel free to contact us.
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